Ontrade Progress Issue #43

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Just Artificial Discover tips on how to increase footfall within your venue by one of the UK’s leading suppliers of high-quality plants and trees.

Pages 06-07....

‘5 Pillars’ for Sustainable Farming Owners, Operators & Licensees providing an irreplaceable resource of up-to-date industry news, insight and business-building solutions.

Read on to see how Wyke Farms are incentivising farmers to introduce more sustainable practices Pages 20-21....

ISSUE 43 | Editor’s Letter

Hello The switch from Halloween to Christmas has been an absolute one this year. Pumpkin paraphernalia is replaced with well-formed wreaths, tinges of black and orange replaced with reds and greens, and importantly, hospitality ramps up for the holiday season.

Compared to last year, which was tarnished by multiple tier restrictions and then a final, large lockdown shortly before Christmas. This year, we have a clientele anticipating a return to hospitality to experience the ‘Christmas that never happened’. At OnTrade Progress, this month we are helping you maximise the most out of this year’s festivities with a series of best practice articles, insightful news pieces and expert commentary from across the industry.

For starters, on page 10, Frederick Szydlowski, CMO and co-founder of Embargo, offers his advice on how to inspire customer loyalty in a post-lockdown world. Embargo’s pioneering technology offers a vision to recognise and reward customers to keep them coming back time and time again.

Moreover, a huge announcement from Heineken shows a giant leap for the industry as the brewer declares that its non-alcoholic Heineken 0.0 will be available on draught. Spearheading an amazing initiative which is sure to turn into a trend, read all about it on page 14.

The recent COP26 event has put the spotlight on sustainability. Our industry is not exempt.

Wyke Farms has launched its ‘5 Pillar’ scheme to encourage ‘Net Positive Farming’. Intending to financially reward dairy farmers who prove on-farm sustainable practices, this is a game changer for the industry (page 20).

Lastly, it wouldn’t be gracing our cover without being the industry event to go to… online, of course. Brakes Winter Food Festival will be offering an array of interesting webinars which will focus on key hospitality insights (such as the upcoming legislation on calorie-labelling), staff support and veganuary. Running until January 14th, get all the info you need on page 29.

So that’s just a small taste of what’s to come in this great issue. Sit back, relax and enjoy!

Mya Medina Editor-in-Chief Ontrade Progress magazine

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About us Ontrade Progress takes a detailed look at everything that is needed to run a pub, club, bar or restaurant successfully including interior design, security, seasonal food and drink trends, technology and training & recruitment. This is all brought together by the latest industry news, big name interviews and round-table events with senior industry professionals.

Printed and distributed monthly, Ontrade Progress is the essential community for owners, operators, and licensees in the hospitality sector looking to keep abreast of news and articles to assist in progressing their businesses.

Our team

Published by:

Director Ryan Bunce Creative Director Richard Day Editor Mya Medina Account Manager Ash Gadd Subscriptions Anna Stevens Online Manager Danny Allen Accounts Natalie Taylor

Iconative Ltd. Unit 32 Maple Leaf Manston Business Park Ramsgate Kent, CT12 5GD www.iconative.co.uk

contents

ISSUE 43 | Contents

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ISSUE 43 | Contents

06

09

14

Just Artificial

Brakes Winter Food Festival

One Giant Leap for Pub-Kind

One of the UK’s leading suppliers of high

Brakes launches Winter Food Festival

HEINEKEN announces multi-million-

quality artificial plants and trees reveals

with focus on support, insights, award-

pound launch of Heineken® 0.0

how to increase footfall and improve

winning new food and Veganuary.

Draught in UK pubs.

16

18

20

Take advantage of this Christmas period

Christmas Beer

5 Pillars’ for Sustainable Farming

Calendar events are key opportunities

Faversham micro-brewery Mad

Wyke Farms introduce ‘5 pillar’

to drive incremental sales and offer

Cat launches a selection of three

scheme to incentivise farmers to

customers unforgettable experiences.

Christmas beers.

introduce more sustainable practice.

24

28

The Power of Data

Plant based Protein

UK’s Bestseller Birra Moretti

Onvi, the Order & Pay platform for

Gold&Green® Foods has expanded

Birra Moretti becomes Britain’s best-

hospitality, gives operators the power

its plant protein range with the launch

selling draught beer with more than 4

to make data-driven decisions with the

of Gold&Green® Protein Ingredients, a

pints poured every second!

roll-out of its latest Analytics tool.

100% vegan ingredient range made with

customer attraction within a venue.

Read on to discover tips on how to make the most of this Christmas period

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just three components.

35

38

Police Crime Prevention Initiatives

Cracking new member

Featured we have the article written

Chippindale Foods, a leading supplier

in response to recent incidents of an

of free range eggs, became the latest

Send it to:

increase in drink spiking and customers

to gain Lion accreditation.

editor@ontradeprogress.com

Have you got story to share, why not send it to us to spread the word?

being injected with muscle relaxants.

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ISSUE 43 | Interior Design

INTERVIEW

Just Artificial We’ve interviewed the guys at Just Artificial, who have shared tips on how you can increase footfall and improve customer attraction within your venue. As well as tips on how to improve your space.

Why should businesses/ operators choose to use just artificial?

Established in 2004, we have many

We’re able to supply a product

We offer a complete product range for

years’ experience as one of the

which is exceptional in its rendering,

both domestic and business solutions

UK’s leading suppliers of high quality

offering bespoke designs to suit the

There’s no minimum order so you can

artificial plants, trees, silk flowers and

needs of your space, your business,

buy as much or as little as you need.

related accessories, which we offer at

and your tastes.

competitive prices.

Whatever your choice, we have the Our range is always growing,

design experience and the tools to

We have a range of fantastic options

supporting current modern trends

make your space stand out. We can

which will set your space apart from

as well as traditional needs, for

make your design look incredible,

the rest, allowing you to create an

indoor and outdoor use, tailored to

wherever you choose to site it.

indoor Eden. Our products are highly

complement any house, home office,

realistic, durable, and designed with

or business.

particular care and attention by our master craftsmen, all of whom are experts in their field.

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ISSUE 43 | Interior Design

Why should operators opt for artificial plants over real ones when renovating their venue(s)?

What differentiates you from your competitors?

Artificial Plants have so many advantages such as no watering, no

We have a massive product range,

deadheading, no insects or bugs, all

offering a great choice to both

year lifelike flowering, colour and fruit,

business and the home user alike.

no pollen for allergy sufferers. Our products are made using the latest advances in manufacturing making it hard to tell real from artificial (gone are the days of bright green plastic looking leaves and fabric looking flowers, evergreen, no sap or poisonous

What do you believe to be the most important factors to consider when undergoing a renovation?

berry hazards for children/pets, no

The overall use of space and

restrictions on positioning - dark

design and how the room works

corners or near electrical equipment

and feels are all important factors

need no longer be a problem (no

to take into consideration when

watering means no risk to electrical

undergoing a renovation.

equipment). Buy ready grown at a fixed size - no waiting to grow or worry of overgrowing. Extremely low maintenance (we recommend an occasional dust). Artificial Plants create an instant feature. They are virtually hassle free. Why artificial? Why not...!

You’ll be amazed.

From the perspective of a business, how would renovating a venue using your products increase footfall and improve customer attraction?

Our artificial plants would create a constant “planting at it’s best ‘’ look with little maintenance needed. They create an attractive environment and add colour and a natural interest.

Are your products adaptable? Could they be used in any hospitality environment?

Yes, anywhere, we offer a Fire Retardant to British Standards spec on a majority of products along with a UV protected range unparalleled for performance for exterior use.

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SCULPTED SOUND, AESTHETIC PRECISION

Whether you need to play background music in smaller bars and restaurants, or fill a larger space with a main sound system, there’s a Venu V2 loudspeaker to cater to all needs.

Hear. Feel. Connect.

ISSUE 43 | On the plate

Brakes Winter Food Festival Brakes launches Winter Food Festival with focus on support, insights, award-winning new food and veganuary.

Brakes Virtual Winter Food Festival,

brings together helpful guidance,

products will be complemented by

which is live until 14th January 2022,

support, and insights, as well as

insights into the latest food trends,

offers operators across foodservice

award-winning new food, to help

downloadable resources, and on-

a multitude of practical ideas and

operators plan for the key occasions

demand video inspiration.

insights as they look to navigate the

over the coming weeks and months.’

challenges of the festive season, make

As part of a vibrant new look the

the most of Veganuary opportunities

Among the webinars is a session on

event website has some fantastic new

and start to plan for the new year.

the #FairKitchens movement which is

features that will enable visitors to

striving to make the industry a fairer,

get to the information that they want

At the heart of the Winter Food

more inclusive, and happier place to

both quicker and more easily. These

Festival is a series of webinars

work, an insight into how caterers can

include a simplified home page with a

covering topics such as Veganuary,

make Veganuary a lasting opportunity,

“What’s On” webinar guide, improved

mental health and staff wellbeing, and

and an essential guide and practical

mobile experience, and a filter that will

upcoming calorie labelling on menus

solutions for the new calorie labelling

allow them to view specific products

legislation changes. The webinars

legislation that comes into effect in

of interest such as vegan, vegetarian,

have been created in conjunction with

April 2022 from Nutritics.

and plant based items.

including Veganuary, #FairKitchens,

And, of course, great food is also

Plus, there’s a chance to win £500

Unilever and Nutritics.

on the menu! Alongside 22 supplier

worth of Brakes vouchers by

stands, including Nestlé, Unilever, Valeo

taking part in the event prize draw!

leading foodservice organisations

‘At Brakes we’re passionate about

Snackfoods and Heinz, there is also

the food we sell, and about being the

six individual Brakes stands dedicated

chef’s hidden partner, providing them

to hospitality, food to go, care and

with the products that make running

hospitals, new food, education, and

their kitchen that little bit easier, but

winter menus, all of which will offer

that is only a part of what we do to

products and solutions created to

support our customers,’ says Leon

help caterers maximise the quality and

French, Brakes’ Customer Marketing

flavour of their offer whilst helping them

Director. ‘The Winter Food Festival

to reduce costs and labour. These

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ISSUE 43 | On-tech

TECH

Loyal Customers

By Frederick Szydlowski, CMO and co-founder of Embargo.

It is no secret that the hospitality industry was one of the sectors that was most severely affected by the pandemic – extended closures and lockdown limitations, huge staff turnovers, supply chain disruption all contributed to a period of profound turbulence.

Where loyalty comes in At the height of the disruption,

When hospitality businesses

if such visitors stopped coming to

schemes were launched at the

opened their doors after the various

the venue. Let alone could they even

Government and community level to

lockdowns, they were faced with a

realise how many regulars they had

help support struggling hospitality

challenge – how could they engage

or access any tools to communicate

businesses, with Eat Out to Help Out

with customers they had barely seen

with them during lockdowns and after

providing a much-needed boost to

for a year? Whatever loyalty and repeat

they reopened. Most venues were

ailing restaurants.

business they had earned pre-COVID

left waiting and hoping that those

didn’t carry the same weight as it had.

customers would return.

Today, those schemes are over, and

The traditional, analogue method of

we are adjusting to the so-called ‘new

growing loyalty for a brand typically

After months of lockdown and huge

normal’, but the hospitality sector is

involved relying on front-of-house staff

staff turnovers, hospitality businesses

still not back to its former strength.

to recognise regular customers and

were starting over at square one,

What, then, can these businesses do

make them feel welcome.

and returning to the same approach

to find their old footing? The answer

would be a severe miscalculation.

will certainly involve developing

Another method involved providing

Businesses need to get smart about

innovative methods to better

customers with physical loyalty cards

loyalty, and the answer (once again)

identify and communicate with loyal

that would yield set rewards, although

lies with tech.

customers; after all, they are many

this technique did nothing to help

hospitality businesses’ most lucrative

venues recognise loyal customers and

source of income.

so they were unable to take action

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ISSUE 43 | On-tech

A smarter solution Loyalty shouldn’t be viewed as some

Moving customer engagement to a

every business needs to attract

automatic by-product of successfully

tech/app-based platform also provides

first-time customers, but doing so

running a business – it should be a

contact information for each customer

excessively can lead to ignoring

fundamental target as the business will

to go with their habits, demographics

existing regular customers. This is a

only succeed if it can build up a loyal

and much more, allowing for targeted,

common and costly mistake, as it is

customer base. Step one is selecting a

personalised and cost-effective

both easier and five times cheaper to

smart CRM platform, which is hassle-

customer management that get

retain an existing customer than to try

free to install, and allows you to not

results, rather than impersonal volleys

and attract a new one.

only offer rewards, but to identify your

of spam. Tracking and analysing data

key consumers and communicate with

at such a granular level would be an

them directly through multiple channels

incredible time sink, but tech-based

in order to ensure the message

solutions can fully automate this

reaches the chosen audience. Not

process and let business owners

only will this keep regulars happy and

focus on what they do best – providing

visiting often, but it will also generate

great products and services.

invaluable data about clientele which can be used to increase revenues

This system shifts an ambitious

by providing a better service or more

owner’s focus away from a classic

personalised communication.

pitfall – chasing new clients. Naturally,

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ISSUE 43 | On-tech

Changing with the times At its heart, a loyalty-first strategy is about customer experience; putting the customer’s personal interaction first and making sure individuals are engaging with the business.

Mobile applications have become the principal mode of engaging with brands over the pandemic, and as such businesses have had to rethink and redesign their online platforms to improve customer experience – in-person hospitality brands need to adopt the same approach if they want to survive. After all, such methods provide businesses with a plethora of valuable data to enhance the customers’ experiences. Active customer management is not a nice-to-have but a must-have for a business to succeed. The hospitality industry had always known that regular customers are its lifeblood – now it is more crucial than ever to take a proactive approach to know who those people are and engage with them not only when they visit in store.

Putting loyalty first needs to be a serious consideration for the hospitality sector if it wants to reclaim its former status and continue serving the nation in a post-COVID landscape – and now is the time to start.

Frederick Szydlowski is the co-founder and CMO of Embargo, a loyalty platform that allows restaurants, bars, and coffee shops to recognise and reward their customers through the use of pioneering technology. Launched in 2017, Embargo is helping hospitality businesses embrace digital transformation by connecting them directly with their customers delivering bespoke loyalty rewards and enabling communication.

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ISSUE 43 | Grape to glass

Jam Shed Mulled Wine returns This festive season, Jam Shed is back with its popular Mulled Wine Christmas campaign, which sees Accolade Wines partnering with 450 Marston’s pubs across the UK. The partnership will see 300 branded

half (48%) plan to trade up their drinks

and other festive flavours always

Jam Shed urns and Mulled Wine Kits

in December.

do well during this period, offering

shared with outlets to help them offer a mulled wine serve.

comfort and familiarity, its sure to be Packing a punch when heated;

appreciated this year more than ever.

emphasising the hints of vanilla and

It is also important to us to support

Each outlet has received Schwartz

cinnamon, Jam Shed Shiraz makes

the on-trade during what looks to

mulled wine sachets and a helpful

the perfect base for mulled wine – an

be a bumper festive season and

recipe guide as part of the POS

ideal way to get into the Christmas

this campaign will help operators

detailing how to create the perfect

spirit. Now worth over £50M rsv, Jam

encourage trade up where possible

mulled wine.

Shed has seen phenomenal success

with seasonal serves.

since its first Shiraz SKU launched in This Christmas looks to be more

2017. The brand now includes four

“Jam Shed Shiraz is the ideal base for

promising and bigger than ever, with

wines in its growing portfolio: Shiraz,

mulled wine and the recipe is an easy

three in four consumers planning to

Malbec, Chardonnay and Rosé.

and delicious way of creating a special

visit pubs, bars, and restaurants after

Christmas moment. We recommend

missing out on festive occasions

Lindsay Holas, Brand Manager at

that outlets position the Jam Shed

in 2020. Jam Shed will tap into the

Accolade Wines, said: “Christmas

urn on a visible area of the back bar

Christmas period when consumers

last year wasn’t quite what any

to increase rate of sale and get their

are looking for special serves as nearly

of us had in mind. Whilst mulled

customers in the festive spirit.”

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ISSUE 43 | Mines a pint

DRINKS

That’s One Small Pull for a Bartender...

One Giant Leap for Pub-Kind HEINEKEN announces multi-million-pound launch of Heineken® 0.0 Draught in UK pubs.

In what is a seminal moment for

pub – allowing operators across the

be crucial in both normalising and

the British beer and pub industry,

UK the opportunity to maximise on the

accelerating the uptake of No and

one of the world’s biggest brewers,

growing demand for no & low options.

Low alcohol beer in the UK. At

HEINEKEN, has announced the

present, the no and low alcohol sector

launch of the nation’s favourite

As 1/3 of UK adults now moderate

is worth £94M (0.6% share of total

alcohol-free beer, Heineken® 0.0,

their alcohol intake the introduction

Beer and Cider) in the UK and £8M

on draught, which will be rolled out

of Heineken® 0.0 Draught lets

in Scotland, but as more and more

to pubs next year. It will be the first

everyone feel a part of the occasion -

people moderate their drinking, abstain

alcohol-free draught beer that can

whether they’re the designated driver,

– temporarily or for the long-term – and

use the existing cellar set-up and sit

moderating their alcohol consumption

drink more mindfully, the value of the

alongside regular beer taps in any

or choosing not to drink - and will

category is set to increase.

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ISSUE 43 | Mines a pint

90% of Brits prefer draught to bottled

Willem Van Waesberghe, HEINEKEN

beer, and previous data shows that

Global Master Brewer commented:

dual-stocking Heineken® 0.0 in

“I’m incredibly proud of what we’ve

packaged and on SmartDispense™

achieved here. Once again we’re

BLADE gives a 133% uplift in sales

leading the way when it comes to

compared to packaged alone5.

innovating and moving the beer

Therefore, Heineken® 0.0 Draught

category forward. Without a doubt, the

sitting front and centre alongside

best way to enjoy a beer is a freshly

other beer taps in pubs will be a huge

poured pint in a pub and Heineken®

opportunity for operators to boost

0.0 draught is going to play a big part

sales with those looking to moderate.

in changing the way people drink.”

Heineken® 0.0 Draught comes to

“For me and my team, one of the

market following a successful 12-

primary areas of focus, as always, is

week summer trial in a cohort of pubs

taste. The draught beer tastes great -

across the Midlands and the North

it’s the distinctive famous Heineken®

of England. In the coming months

flavour – and it has all the sensory

Heineken® 0.0 Draught will be rolled

aspects beer drinkers look for – a

out across pubs in the UK, and the

mouth-watering aroma, bright white

company are determined that by 2025

head and lively carbonation”

there will be as many Heineken® 0.0 Draught taps in British pubs and bars as there are Heineken® taps.

The development of the product has been a labour of love for the brewer.

Since 2017 scores of beer experts from HEINEKEN innovation breweries in four countries have worked collaboratively under the stewardship of HEINEKEN Global Master Brewer Willem Van Waesberghe, to bring Heineken® 0.0 Draught to market.

The project and the upcoming roll out is a huge investment from HEINEKEN as they look to normalise no and low alcohol in the On-Trade.

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ISSUE 43 | Mines a pint

DRINKS

Take advantage of this Christmas period Calendar events are key opportunities to drive incremental sales and offer customers unforgettable experiences.

Christmas, as the biggest On-Trade

Spending time with family is a big part

even bigger with 28% saying they are

event of the year, offers operators

of Christmas celebrations. Despite

more likely to visit a pub this year than

a huge opportunity to entertain

restrictions lifting and confidence in

they were in 20195.

customers eager to enjoy the occasion

the vaccine remaining high, there

back in their local.

remains a nervousness amongst older

With sales uplifts throughout

generations in particular. Therefore,

December, it’s key to plan for

Consumers returning to the on-trade

making sure all guests feel they can

the whole month and consider

has plateaued around 78% since

enjoy the festivities safely at your venue

customers’ needs. Christmas Day

September1. However, around 20% of

will be important for Christmas 2021.

falls on a Saturday this year, bringing

those who haven’t yet returned plan

the possibility of a bumper trading

to do so before the end of the year,

The 2019 Christmas trading period

weekend with the additional bank

while most of the rest are infrequent

was incredibly successful with the first

holiday. In particular, Mad Friday (the

pub-goers who still don’t feel

weekend of December generating

Friday before Christmas) is a date

comfortable going to pubs . Therefore,

higher sales than the previous three

to mark in your events calendar, as

the Christmas trading period remains a

years3. This was the second biggest

it typically sees a 36% sales boost

key opportunity for hospitality.

weekend of December 2019 , and

compared to the previous week6.

2

4

there’s indication that 2021 could be

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ISSUE 43 | Mines a pint

However, it’s important to remember

wine and spirits a real favourite

it’s not just all about the weekends.

over the festive period. People are

Mid-week and earlier evening

looking to treat themselves and

occasions are becoming more

their loved ones during this time of

prevalent, so it’s vital to ensure you’re

year, so premiumisation remains

prepared for those too. Some people

a trend. Offering clear trade-up

may also have saved up holiday

options in your range gives the

because they haven’t been away or

opportunity to maximise profits, so

have been on furlough so may be

consider stocking leading brands like

taking more time off this year, making

Amstel and Birra Moretti, the best-

it even more important to plan events

selling beer on draught in the UK9, to

outside of just the key dates. For

put more money in your till over the

example, run festive events throughout

festive period.

the entire month of December, with attractions such as live entertainment

Your guests are also looking for

or a festive brunch to drive more

something different over the festive

customers into your pub.

period. 40% of customers expect a wider range of drinks at Christmas

In 2019, over 50% were planning

versus other times of the year10 while

Christmas parties and booking at least

54% want to see more seasonal

a month in advance7. It’s expected

products and offers11, so adding

that could be even higher this year,

festive specials such as mulled wine

especially with the increased desire

and cider is sure to be a success.

to support local businesses . This 8

means it is more important than ever

Don’t forget those looking to

to plan ahead. Market and publicise

moderate. Offer no and low alcohol

your events well in advance, taking

options like Heineken 0.0 (the number

bookings as early as possible to

one No & Low Alcohol brand12) and

guarantee a certain amount of

Old Mout Alcohol Free Cider (the

footfall and allow you to arrange staff

fastest growing No & Low Alcohol

numbers accordingly. Plus, by asking

cider in the on-trade13) to ensure all

customers to pre-order their food

pub-goers feel part of the occasion.

you can order stock efficiently and

Even when moderating, drinkers

minimise waste.

remain category loyal - meaning a cider drinker would prefer to choose a

With more people using technology

non-alcoholic cider than a zero-alcohol

this year to search for venues, book,

lager. Therefore, it’s important to have

order and pay, having a good online

a brand for every drink category.

and social media presence is even more important than previous years.

Ensure everything is up to date with your festive food and drink menus, online booking system and contact details – and don’t forget that any app or ordering technology is updated with your Christmas food and drink menu and offers.

Drinks are the main footfall driver in December with premium lager,

Toluna Consumer Sentiment Study, 29thOct 2021, N=477, Question ‘Have you been to pubs and bars this year?’ Exc. Non-pub/bar visitors 2 Toluna Consumer Sentiment Study, 29thOct 2021, N=477, Question ‘Have you been to pubs and bars this year?’ Exc. Non-pub/bar visitors 3 CGA Christmas Report 2019 4 CGA Christmas Report 2019 5 CGA 2021 Pubs Bars Casual Dining 21 6 CGA Christmas Report 2019 7 CGA Christmas Report 2019 8 CGA Brand Track 2020 9 CGA Value ROS, Total On Trade, MAT to 25 June 2021 10 CGA Christmas Report 2019 11 CGA Christmas Report 2019 12 CGA Strategy – 02/11/2019 13 CGA Volume data MAT to 05.09.20 1

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ISSUE 43 | Mines a pint

DRINKS

Christmas Beer Faversham micro-brewery Mad Cat has launched a selection of three Christmas beers, available in 330ml bottles, minikegs and casks.

The locally-brewed craft beers

Santa Paws: a dark bitter with a malty

well as looking good, they taste terrific

feature Mad Cat’s usual fun and

flavour and fruity, nutty hints.

too. They’re sure to be very popular

quirky packaging and branding. The selection of Christmas beers features:

with beer lovers looking forward to a Christmas Jumper: a dark ale with a

Christmas tipple.”

rich, malty and nutty flavour.

The Followed Star: a very pale ale

Mad Cat’s Christmas beers, along with

made with a pilsner larger malt and a

Peter Meaney from Mad Cat says:

their usual range of craft ales, stouts

slight, citrus twist.

“The unique, characterful designs of

and bitters, are available to buy via

our Christmas beers make them a

their website. The brewery is currently

great idea for a Christmas gift. But as

taking Christmas orders from retailers.

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ISSUE 43 | Sustainability

INCENTIVE

‘5 Pillars’ for Sustainable Farming Wyke Farms introduce ‘5 pillar’ scheme to incentivise farmers to introduce more sustainable practices.

Wyke Farms, the UK’s largest

Farms will be co-funding projects

of five modules in the first four pillars

independent cheddar producers

with their farmers that deliver tangible

and two out of the four in ‘Energy

and producers of renewable energy,

environmental benefits such as energy

Management’. The pillars were

announce details of their new ‘5 pillar’

management surveys with plans and

identified in consultation with the

scheme called ‘Net Positive Farming’

soil sampling. Wyke Farms believe

Milking Group and each pillar has its

which is designed to encourage

that soil health is critical to capturing

own objective that have been designed

and financially reward dairy farmers

carbon and bridging farming to a net

by Wyke Farms in collaboration with

who show evidence of on-farm

zero future.

Promar International.

sustainable practise.

With immediate effect farmers

The purpose of the Pillar Scheme is to

Somerset based Wyke Farms started

supplying milk to Wyke Farms are

affect change and ultimately achieve

working on the ‘Net Positive Farming’

incentivised to introduce, or improve

net positive farming. The standards

project earlier this year and recently

existing, sustainable farming practices

are pitched at a level that drives

shared results of an independent

in the following five areas (pillars).

continuous improvement.

study showing that carbon emissions

Once the criteria has been met they

on their farm (and the supplier farms

can achieve an extra 0.2 pence per

included in their pilot group) were

litre of milk for each; meaning an

at levels 55% lower than the global

additional 1ppl if addressing all five.

average of 2.5 kgCO2(e)/kgFPCM .The ‘5 pillar scheme’ is the second phase

• Feed Management

of the ‘Net Positive Farming’ project

• Soil & Land Management

and has been created to bring about

• Manure Management

real-life industry change.

• Herd Management • Energy Management

In addition to incentivising best environmental practices, as part of

To qualify for the 0.2ppl in each pillar

their ‘Green Deal’ with farmers Wyke

farmers will need to meet three out

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ISSUE 43 | Sustainability

Richard Clothier, Managing Director and third generation family member at Wyke Farms, said:

“We called the project ‘NetPositive Farming’ because for me this means that the environment and the community have to be better for having farming there than they would be without it. This means we have to create a net-positive impact in all that we do, so this project strives to wholistically address GHG emissions, soil health and biodiversity. Our industry is facing an existential threat and we have to change.

We are on a journey together, together we will improve our knowledge base and strive to be better environmentalists.

“The financial incentive is an important part of the project, but equally important is the knowledge share and building knowledge of environmental best practise with suppliers. We are identifying best practise beacon farmers in each of the pillars who demonstrate what ‘good’ looks like, so this knowledge can be shared with the rest of the pool and the industry can move forward,”

Wyke Farms is the first Dairy company to use this approach. The sustainability bonus is built into the headline price paid to the farmers and the new ‘5 pillar’ scheme replaces the old Wyke Sustainability bonus of 0.2ppl for any milk supplier that adopted sustainability into their working practice.

21

ISSUE 43 | On-tech

TECH

The Power of Data Onvi, the Order & Pay platform for hospitality, gives operators the power to make data-driven decisions with the roll-out of its latest Analytics tool.

The best-in-class analytics capabilities

times to optimise resource scheduling

gives operators instant access to the

- all within a live dashboard.

data needed to understand key sales

This means being able to drill down

and revenue drivers. Operators will

into the performance of particular

now be able to track sales and review

menu items and categories at a

performance against historical trends;

glance, without having to wait

identify categories or items within

to download unnecessary and

their menus that have a real impact

overcomplicated reports.

on revenue and monitor peak trading

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ISSUE 43 | On-tech

Raoul Bostrom, Chief Product Officer

“Our goal at Onvi is to provide a

at Onvi, explains, “Understanding

high-functioning, enterprise-grade

factors which impact revenue

sales platform that is affordable and

generation and capitalising the

easy-to-use so that every bar, pub and

behavioural trends of customers is key

restaurant owner can run their business

to making solid business decisions.

with the same level of data-driven

We believe every operator should have

decisions as the largest global chains.”

this level of detail to be able to better understand their trading patterns

Analytics is the latest in a series of

and sales performance. This is why

Onvi product updates - including

we have introduced Analytics, at no

Pronto PickUp, Promotions and

additional cost, to bring operators

the Capacity Management feature

closer to their data in a simple, easy

- all engineered to give control

to consume way. We’ve spent a lot of

back into the hands of hospitality

time and energy in engineering a highly

operators, especially as the operating

intuitive, visually appealing dashboard

environment remains uncertain with

so at a glance, you will be able to

ongoing staff shortages and supply

quickly see daily sales performance,

chain issues.

which items are selling well, how busy you are during certain times of the day

Raoul concludes: “We will continue

and more.”

to add to our analytics functionality and evolve our technology offerings

The Analytics dashboard will sit on

to provide operators with the tools to

the front page of Onvi Control, the

connect and serve their customers;

powerful back-end software solution

streamline operations to improve

that allows operators to set up digital

resource efficiencies; and ultimately,

menus easily, process orders, create

increase sales and reduce costs”.

promotions, and now give greater insights into business performance.

23

ISSUE 43 | On the plate

FOOD

Plant based Protein Gold&Green® Foods has expanded its plant protein range with the launch of Gold&Green® Protein Ingredients, a 100% vegan ingredient range made with just three components As the plant-based megatrend

Made from oat bran, pea and faba

Speaking of the launch, Simon Solway,

continues to sweep the nation – the

bean protein, Gold&Green® Protein

Country Manager, OOH and Retail, UK

market is set to triple globally by

Ingredients are completely clean label

and IRE, Gold&Green® Foods said;

2027* - the all-new ingredients for

and neutral in flavour. The range offers

chefs Gold&Green® Protein Flakes

endless possible sweet and savoury

“The launch of our Gold&Green®

(shortlisted in the Caterer Supplier

applications including burgers, veggie

Protein Ingredients line is a game

Awards 2021) and Gold&Green®

patties, balls, and falafels, as well as

changer for operators! With its neutral

Protein Granules will make it easy

fillings for plant-based pastries, pies

flavour, honest label, high nutritional

to meet demand for the growing

and dumplings. Incredibly versatile,

value, and a wide range of usages

number of vegetarians and flexitarian

they can also be used in sandwiches

- it means chefs and caterers can

consumers.

and wraps for food-to-go solutions

very easily turn up their plant-based

and ready meals, along with bakery

offerings and boost sales.

products, granola and even smoothies to pack a protein punch!

“As a high protein food solutions provider, we’re proud of what this ingredient innovation will mean for the future, helping the industry to create unique plant based menus that will set a new standard in clean and sustainable vegan dishes.”

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ISSUE 43 | On the plate

The Gold&Green® Protein Ingredients

To further support, Gold&Green®

range can be used in a variety of

“The flavour-neutral

Foods has also curated a Method

tried and tested recipes and provides

flakes absorb all the

Book which details the blueprints of

excellent nutritional values. The new

taste from your other

the new Protein Ingredient range and

plant based ingredients offer a rich

ingredients which means

a whole host of recipes using Protein

source of protein, fibre, iron and

that chefs can sub them

Flakes and Protein Granules. Helping

potassium. Chefs can use the Protein

into tried and tested

to provide an inspirational short cut to

Flake to deliver a satisfying crunchy

recipes with ease – whilst

plant-based food solutions.

texture and the Protein Granules for a

adding a major protein

juicy fibrous mouthfeel for the ultimate

and nutritional boost!

Available now, Protein Flakes are

meat-alternative protein.

There has never been

sold in 200kg Big Bag and 9kg sack,

a better time to switch

while Protein Granules are available as

Adding further comment on the

up your ingredients

150kg Big Bag and 6kg sack

new range, Barny MacAdam, UK

as the world around

Development Chef, Gold&Green®

us is changing and

Foods said;

gearing toward a more sustainable future.”

25

ISSUE 43 | In the mix

DRINKS

GroundBreaking Whisky Speciality Brands, the premium drinks agency launches a ground-breaking whisky to the UK with the release of Waterford BIODYNAMIC: LUNA, which is the world’s first whisky distilled from biodynamic barley.

Biodynamic Barley As part of the brand’s pioneering

Adopted by many of the world’s

quest to unearth whisky’s most natural

greatest wine producers, biodynamics

flavours, Waterford Distillery has

today stands at the cutting edge

applied biodynamic farming philosophy

of regenerative agriculture. For the

to whisky making. The bottling joins the

Demeter-certified BIODYNAMIC: LUNA

distillery’s Arcadian Series, which aims

three Irish growers – Trevor Harris,

to showcase the flavours produced by

John McDonnell and Alan Mooney

resurrected ways of farming methods

– stepped up to the challenge of

and rare barley varieties.

applying these unusual agricultural practices to growing barley. Each run their farms according to esoteric principles derived from a 1924 series of lectures by the Austrian polymath Rudolf Steiner which draws upon ancient lore of lunar cycles and exotic preparations as it seeks to charge soils with vitality and crops with vibrancy.

26

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ISSUE 43 | In the mix

Waterford Distillery has incorporated

“Biodynamics is, after all, merely a

biodynamics as part of its ongoing

self-contained farming system, but

ambition to create the most

one that consists of the culmination

flavoursome and natural expressions

of 16,000 years of agricultural

of whisky imaginable and with Luna it

optimisation – trial and error, life and

presents the ultimate natural whisky.

death – before the vicissitudes of industrialisation and intensification

BIODYNAMIC: LUNA is matured in a

dumbed down individuality.

combination of 35% first-fill US oak; 17% virgin US oak; 26% Premium

“During my career I’ve had the fortune

French oak; and 22% Vin Doux

to taste the world’s greatest wines, it’s

Naturel oak.

no surprise to see the ever-increasing adoption of biodynamics in the search

Available to both on and off-trade

for intensity and purity of flavour. If for

channels in the UK, BIODYNAMIC:

the grape, why not the grain?”

LUNA is an exceptional whisky that will appeal to curious and open-minded

BIODYNAMIC: LUNA has a rich, oily

whisky drinkers and wine enthusiasts

texture with notes of fruit, fresh soil,

who are looking for natural flavours

lemon drizzle cake, cloves, almonds,

and innovation in the whisky category.

milk chocolate, and a touch of fresh mint tea with a dry and mouth-

Mark Reynier, Waterford Distillery CEO,

watering finish. It is best enjoyed neat

explains: “During the 1980s in the

or with a few drops of water to allow

vineyards of Burgundy and Alsace,

the cereal notes and viscous texture

following decades of agro-chemical

to open up. As this whisky is not chill-

excess and the race for yield over

filtered, it has great depth of flavour

quality, I witnessed the renaissance of

and spreads across the palate with

terroir and modern winemaking. Out

ever evolving complexity.

of this, biodynamics blossomed – a new philosophy that at first seemed

In addition, a new bottling of

outlandish, but after tasting the results

ORGANIC: GAIA has been also been

increasingly proved its worth.

released, drawing from the 2016 harvest. This has been matured in a combination of 39% first-fill US oak; 17% virgin US oak; 19% Premium French oak; and 25% Vin Doux Naturel oak.

27

ISSUE 43 | Mins a pint

DRINKS

UK’s Bestseller Birra Moretti Birra Moretti becomes Britain’s best-selling draught beer with more than 4 pints poured every second.

Birra Moretti, Italy’s favourite beer

occasions. Research shows good

Each activation kit is worth £50 and

brand, is now also the best-selling

food to be one of the top two traits

includes glassware, visibility materials

draught beer in the UK, measured by

consumers are looking for when

and advice on pouring the perfect pint

value rate of sale. Carling previously

choosing where to go out in the on-

of Birra Moretti. The winning consumer

held the title for over a decade, but as

trade. This has no doubt contributed to

will enjoy a trip to Villa Moretti, whilst

consumers choose increasingly more

Birra Moretti’s success in securing the

their tagged outlet secures a group

premium beer options, Birra Moretti

top spot in sales for draught beers.

activity prize worth £2,500

On top of this, Birra Moretti commands

Meanwhile, mystery shoppers will

Premiumisation is driving significant

a higher RSP of +8p per pint than

provide bar staff who serve them a

growth in on-trade revenue and is a

the category average. This allows

perfect Birra Moretti pint with on-the-

trend that has been growing for several

operators the opportunity to get more

spot Love2shop vouchers.

years. Premium continental lager is the

money through the till than with other

best performing beer segment and has

premium continental lager brands.

has clinched the top spot.

Marketing Director for Birra Moretti, Matt Saltzstein, says: “It’s clear that

been the fastest growing for the past two years. Leading this trajectory is

The exciting Birra Moretti news

the great British pub has been much

Birra Moretti, the fastest growing brand

comes as the brand announces its

missed over the last 18 months.

over the last five years and driving 74%

‘Pint Perfection’ activation, where

Millions of people have headed back

of premium lager growth.

outlets can order an activation kit to

to their local to enjoy great company,

give themselves and their customers

great food and of course, treated

Birra Moretti’s light carbonation and

the chance to win prizes - simply

themselves to great beer – it’s one of

strong alignment with food sets it

by sharing a photo of their perfectly

life’s simple pleasures.”

up as a popular choice for on-trade

poured pint of Birra Moretti.

28

www.ontradeprogress.com

ISSUE 43 | Good news

AWARD

Charity of the Year The Licensed Trade Charity are proud to have won the 2021 Charity of the Year award at the Association of Charitable Organisation 75th Anniversary Celebration The ACO said “the awards

Recent launch of their free App

recognise the commitment and

makes their free support even more

accomplishments of charities across

accessible to licensed trade people

the sector.”

across the hospitality sector.

The Charity were invited to present

Chief Executive, Jim Brewster, said

and share their experience, and that of

“We’re proud to be given this award

the licensed trade sector, and to talk

that recognises the fantastic work

about how the Charity has supported

of the whole team at the Licensed

over 100,000 licensed trade people

Trade Charity, and we want to thank

since the start of the pandemic and to

operators across the licensed trade

highlight the challenges faced by the

sector for their continued support

sector since March 2020.

in helping us to reach those people who could benefit from using our free services and receiving a grant.”

29

ISSUE 43 | In the mix

DRINKS

We are the Champion’s Diplomático rum crowns Katie Rouse, owner of bar Couch in Stirchley, Mixed Consciously Competition Winner with her cocktail Straight Up Stirchley.

Tommy Matthews also from Couch

Katie will join other regional winners

Diplomático’s sustainable journey and

and Zoe Donadio from Silver Lining

on a trip to Venezuela next year and

at the same time introducing them to

in London were both awarded an

Straight Up Stirchley will be included

one of the UK’s leading zero waste

honourable mention by the judges.

in the first edition of Diplomático’s Zero

restaurants and bar. Our judges were

Waste cocktail book. Tommy and Zoe

absolutely blown away by Katie’s drink,

Competing against eight other finalists

both took home a bottle of Diplomático

talent and story and we look forward to

from all over the UK at Terroir Tapas

Ambassador 2005 vintage.

welcoming her in Venezuela next year.”

judges with her talent and cocktail

Dean MacGregor, Diplomático rum UK

The Diplomático Mixed Consciously

recipe combining sunflower seeds

ambassador commented, “The judges

competition’s aim was to inspire

Diplomático Planas, waste pear, and

were really impressed by the calibre

bartenders to use their mixology skills

cob nut milk cordial and lime juice

of bartenders competing. There were

and imagination to prepare a unique

garnished with a waste pastry biscuit

so many talents in the room from all

Diplomático serve whilst supporting the

and lime gel.

over the UK. This year’s competition

brand’s commitment to sustainability

was a great way to take everyone on

and reducing food waste.

in Southbourne, Katie impressed the

30

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ISSUE 43 | In the mix

Using either Diplomático Mantuano or Planas, the cocktail had to incorporate homemade ingredients or local produce and each participant was judged on their creativity, sustainable approach to cocktail making, brand knowledge and of course taste.

They presented their creation to a panel of expert judges including Jon Lister Head of Drinks Creation at Speciality Brands, Cicely Abdy Collins, Sustainability Consultant at the Sustainable Restaurant Association and Jesse Wells, Head Chef of Terroir Tapas.

All the judges were impressed by the level of creativity and skills displayed by everyone but it’s ultimately Katie who scooped the prize.

Katie Rouse said:

“The competition genuinely made me think about how to apply sustainable practice in bars more widely. It doesn’t have to cost loads of money or take up too much time, to create the Diplomático cocktail, I really used simple methods. My main aim was to ensure I didn’t waste any ingredients and I repurposed everything including a neighbour’s waste product.

I’m obviously thrilled to have won and I’m really excited to continue using this zero-waste mind in future drink creations.”

31

ISSUE 43 | Project of the Month

VENUES

Kingpin of London Camden in North London is known for its eclectic nightlife and in recent months, Monarchy on Chalk Farm Road has re-opened its doors with a new name and a complete venue refurbishment including a total upgrade of the audio to a Void Acoustics system.

Formerly known as The Monarch, and

“The brief we were given was to

reinforcement for sport event concepts

where Amy Winehouse once DJ’ed,

create a venue which was the ultimate

and live music performances. So,

this popular bar/pub is a stone’s

sports-viewing experience in Camden,

coverage and system headroom were

throw from The Roundhouse – the

with deference to the music heritage

both important factors to consider

iconic North London music venue.

of the area as well,” explains Alan.

alongside the desire for a compact

And whilst it may have new owner

“Whilst the owners appreciate quality

distributed system for the venue with

operators (AB-InBev), and a fresh new

sound, their audio knowledge is, by

sufficient performance capabilities

look, the venue remains committed,

their own admission, limited. And so,

given the very music driven nature of

and connected to, its music heritage.

it was great that we have been able

the location.

And so, there is no surprise that a full

to harness our expertise alongside a

audio upgrade with a high-end Void

strong working relationship with the

The extensive refurb saw the venue

Acoustics audio system was central to

team at Void Acoustics and specify a

completely modernised, with a nod

the re-fit.

high performance audio system which

to the much-loved local craft beer

would do justice to this important

venue it was before the pandemic

venue on Chalk Farm Road.”

lockdowns. AT&C had worked with

It’s not the first time that Void Acoustics has partnered with London

the venue operators on six previous

based integrator AT&C Professional

The decision to install a significant

projects including Goose Island

Systems to specify and install a fully

sized audio system was particularly

Brewpub in Shoreditch and so the

integrated Void system. Alan Smith,

important because AB-InBev has

operator was very happy when AT&C

Business Development Manager for

chosen Monarchy as a flagship

recommended Void Acoustics as a

AT&C takes up the story.

pilot venue with a huge variety of

good fit for the site and its aspirations.

application requirements, from

“It has also provided us with an

playback music to TV sound

excellent opportunity to specify the

32

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ISSUE 43 | Project of the Month

Venu series from Void Acoustics”

Monarchy also has a small courtyard

confirms. “AT&C really nailed our brief

smiles Alan. “It was critical to our client

at the back of the venue, and it was

and the installation was completed to

that the new audio installation was

here that AT&C installed the IP-55

a high level of professionalism, and

adaptable for a variety of different style

rated Cyclone speakers which are

it all works flawlessly throughout the

events, whilst reliably and consistently

fully controlled to ensure no noise

space. Monarchy is in the centre of

delivering a clear, crisp audio impact

disturbance for local residents.

Camden and audio is very important

for their clientele.”

to the vibe of the space. Following Cirrus 6.1 ceiling speakers, alongside

AT&C’s suggestion we opted for a

Central to the install are the cost-

the small but durable Bias Q2 amplifier

higher spec Void Acoustics system

effective Venu 6 V2 and Venu 8

and easy to set up Bias D1 amplifier

and have been very impressed

V2 high end compact speakers,

completed the Void Acoustics install.

with the sound quality and overall

providing functionality no matter the

Because the client wanted to use a

performance. We hold live music

style or type of event taking place

Dante network as the backbone for

events regularly and the feedback has

in Monarchy, and perfect for a high

the audio, this was a perfect solution

been great.”

impact bar installation of this type

as the Bias Q2 and Bias D1 amplifiers

where coverage into all corners of the

are equipped with Dante as standard

North London continues to respect

room is required. These workhorse

which proved useful for the integration

and applaud its music history, and

fixtures are supported by the Venu 112

phase of the project.

Void couldn’t be more delighted to be

V2 subwoofer which were installed

up-front and centre.

in a flown configuration, freeing up

The resulting impact of the Void

floorspace which is at a premium in

Acoustics system has been extremely

such a North London venue.

well received, as Freya Clarke, Marketing Manager for AB-InBev

33

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ISSUE 43 | News

INITIATIVES

Police Crime Prevention Initiatives Preventing vulnerability - focus on drink spiking and spiking by injection 35

ISSUE 43 | News

In response to recent incidents of an increase in drink spiking and customers being injected with muscle relaxants, venues are being reminded to ensure all staff are aware of their responsibility when it comes to the vulnerability of customers and their role in enhancing safety and prevention, whilst customers are being reminded to stay alert, look after each other and not to leave drinks unattended.

Mark Morgan runs the new Licensing Security and Vulnerability Initiative, which was developed at the request of the Home Office by Police Crime Prevention Initiatives (Police CPI), a police-owned organisation that works alongside the Police Service around the UK to deter and reduce crime.

The Licensing SAVI self-assessment specifically covers drink spiking and the use of ‘date rape drugs’ in licensed venues and gives advice on reducing risk.

Mark stated, “I’ve read a lot of recent media reports and have also spoken to many within the licensing industry across England and Wales over recent days, who have highlighted trends of drink spiking within their areas, and more recently, incidents whereby the victim appears to have been injected with drugs. This is of huge concern at a time when there is such a focus on the safety of women and girls.

“There are simple steps which can be taken to avoid this, from venues displaying prominent signage reminding customers not to leave their drinks unattended and not to

36

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ISSUE 43 | News

accept drinks from strangers; training

should not be afraid of explaining to

“If you think your drink has been

all staff in the danger of drinks being

customers that the efforts undertaken

tampered with, don’t drink it – tell a

spiked and encouraging them to

are to ensure their safety and in

trusted friend, relative, medic, police

monitor unattended drinks; making

deterring offences.

or someone you completely trust

all staff aware of the necessity to

immediately. If alone, call someone

provide immediate assistance to any

“It is important that any offences or

you trust and get to a safe place. If

customer feeling dizzy, disorientated

suspicious behaviours are reported

you need urgent help, call 999. Be

or showing signs of intoxication, and if

to police, who will then be able to

wary of accepting help from a stranger

anyone is acting suspiciously around

analyse records to identify areas

and don’t leave with someone

unattended drinks, asking them to

where they can target their activity

you don’t know. If you feel unwell,

leave immediately. We advise venues

and work in partnership to ensure safe

someone you trust should take you to

to call the police immediately if drink

socialising environments.

your nearest A & E department and tell

spiking is suspected. Venues should

the medical staff that you think your

also consider providing stopper

“For customers, if your drink has been

drink has been spiked, being sure to

devices, such as lids to put on drinking

spiked, it’s unlikely that you’ll see, smell,

arrange for a trusted friend or relative

vessels, which can reduce the risk of a

or taste any difference, albeit some

to take you home and if necessary,

drink being spiked.

drugs may taste slightly salty or smell

stay with you until any drugs have fully

unusual. If you start to feel strange or

left your system.

“Regarding the use of injections,

feel that your drink has had more of an

venues should consider their stance

effect on you than it should have, get

“Nevertheless - despite best efforts of

on searches, and where applicable

help immediately. Try to avoid drinking

any given venue and their partners, it

review their search policy. Door

too much alcohol, particularly when in

is likely that those determined to use

Supervisors do not have legal or

unfamiliar surroundings as you could

controlled drugs within entertainment

statutory power to search any

make risky decisions and become less

establishments will be able to do so.

person; however, a venue can have

aware of potential danger. Never leave

As such, I have previously supported

a “condition of entry” whereby

your drink unattended and keep an eye

on-site drug testing initiatives, which

customers enter the premises on

on your friends’ drinks. Be careful about

are able to quickly share information

the condition that the security staff

accepting a drink from someone you

around dangerous drugs in circulation,

are permitted to search them. If they

don’t know. Think about drinking bottled

being a means of pro-active harm

refuse consent, then they should be

drinks and avoiding shared drinks

reduction and minimising risk to those

refused entry. Signage should clearly

such as punch bowls or cocktail jugs.

intent on using. Liaison with local

explain venue search policy, which

Please don’t provide personal details,

police should be undertaken regarding

may include the use of metal detector

especially your address, to someone

such measures.”

wands or a detecting arch. Searches

you’ve just met. You should plan your

should be carried out courteously and

nights out and travel arrangements

as efficiently as possible, with good

using only recognised travel routes and

engagement between all parties.

providers. Regarding the recent use of

Random search policies should be

injection as a means to deliver drugs,

undertaken at a frequency likely to act

be aware of any sharp, sudden pains,

as a deterrent factor. The key here of

and check the affected area for an

course is education, engagement, and

injection site if you do experience this.

proportionate measures. The current

Call 999 immediately.

trend is well publicised so venues

37

ISSUE 43 | On the plate

FOOD

Cracking new member Eleven of Britain’s largest processed egg suppliers are now signed up to the Lion scheme, after Chippindale Foods, a leading supplier of free range eggs, became the latest to gain Lion accreditation.

British Lion egg processors now account for around 90% of all egg

“We are extremely excited

processed in the UK, making it

to gain Lion accreditation

easier than ever for retailers, food

because it means we are

manufacturers and caterers to source

offering our customers

independently audited egg products

egg products that meet

processed to the highest standards of

the highest food safety

food safety.

standards, as well as being able to meet the growing

Established in 1930 as a mixed family

demand for Lion egg

farm, Chippindale Foods now provides

products. Our company

British Lion eggs in liquid and boiled

ethos is about providing

form, as well as Lion shell eggs, to

the highest quality British

the food manufacturing and

free range and organic

foodservice industry.

egg products, so it was an easy decision for us to

The company can now capitalise on

sign up to the British Lion

research that shows Lion recognition

processing standards.”

has increased beyond 80% in the last year, with more than three quarters of consumers stating that they would

Claire Anderson, General

be more confident buying food with a

Manager of Chippindale

British Lion mark on the packaging.

Foods said.

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www.ontradeprogress.com

ISSUE 43 | On the plate

Andrew Joret, Chairman of the British Egg Industry Council, said:

“We’re so pleased to welcome Chippindale Foods as our newest Lion Egg Processor member.

This is great news for users of egg products, whether retailers, food manufacturers or foodservice, who want to be able to source eggs that have been processed to world-leading standards of food safety.”

For more information on Chippindale and other Lion egg suppliers, including the products available please go to www.egginfo.co.uk/british-lion-egg/ products/product-suppliers

[1] Consumer research into attitudes towards eggs and egg products, 3,000 Nat rep UK 16+, September 2020.

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ISSUE 43 | Sustainability

TECH

NetZero Hospitality SmartBox tech helping the hospitality sector reach NetZero Sustainability is something all

Therefore, his disruptive facilities

businesses need to address especially

management and technology

with the global urgency to reduce

company has led the industry in

carbon emissions and with the

introducing the principles and

ever-increasing socially-conscious

technologies of IoT-enabled predictive

influence employee’s to be more

consumer. The UK has pledged to be

maintenance and smarter asset

environmentally friendly and operate

carbon neutral by 2050. Although, the

monitoring. After partnering with

Hospitality industry isn’t as taxing on

national institutions such as the NHS

the environment as some others ie the

and universities they developed a

reduce environmental impact and

transportation sector, as a part of the

proven model. SmartBox provides

boost efficiency

third largest sector in the

cutting-edge technology that can

UK’s economy, it plays an important

monitor the performance of assets

These simple to implement technologies

role in achieving the ambitious net zero

including ovens, hot water systems,

are key for driving efficiency and

target and there is much room

air quality, air-con and refrigerators.

maximising environmental savings. The

for improvement.

Cloudfm has been named as the

benefits also go wider than helping the

Global leader for this technology by

planet too. Simple to use tech can help

Jeff Dewing, CEO of Cloudfm (and

the world-renowned analysts known

the already stretched industry save

Queens Award winner for Innovation)

as Gartner in their recent white papers.

precious time and money so they can

believes the journey to net zero can be

• Assess and predict crucial asset maintenance needs and reduce reactive visits by 65% • Provide actionable insights to

assets more efficiently • Identify local supply chains to

focus on what matters most.

good for everyone when technology

SmartBoxes’ gamechanging AI

is combined with data to drive

technology creates user-friendly

behavioural change.

insights on an app, which can:

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ISSUE 43 | Business support

SUPPORT

Business Support Find out about the latest support from the government for the UK hospitality sector.

42

www.ontradeprogress.com

ISSUE 43 | Business support

Kickstart Scheme

The Recovery Loan schem

The Kickstart Scheme provides funding

The Recovery Loan Scheme is to help

to create new jobs for 16 to 24 year

businesses of any size access loans

olds on Universal Credit who are at risk

and other kinds of finance so they

of long term unemployment. Employers

can recover after the pandemic and

between £25,001 and £10 million

of all sizes can apply for funding until

transition period.

per business

17 December 2021 which covers:

• term loans or overdrafts of

• invoice or asset finance of between Up to £10 million is available per

• 100% of the National Minimum

What you can get:

£1,000 and £10 million per business

business. The actual amount offered,

Wage (or the National Living Wage

and the terms are at the discretion of

No personal guarantees will be taken

depending on the age of the

participating lenders.

on facilities up to £250,000, and a

participant) for 25 hours per week for a total of 6 months • associated employer National Insurance contributions • minimum automatic enrolment

borrower’s principal private residence The government guarantees 80%

cannot be taken as security.

of the finance to the lender. As the borrower, you are always 100% liable

The maximum length of the facility

for the debt.

depends on the type of finance you

pension contributions

apply for and will be: The scheme is open until 31

Employers can spread the job start

December 2021, subject to review.

dates up until 31 March 2022. You’ll

• up to 3 years for overdrafts and invoice finance facilities

get funding until 30 September 2022 if

Loans are available through a network

a young person starts their job on 31

of accredited lenders, listed on the

March 2022.

British Business Bank’s website.

• up to 6 years for loans and asset finance facilities Find a lender accredited to offer

Further funding is available for training

You need to show that your business:

and support so that young people on the scheme can get a job in the future.

Recovery Loans from the list on the British Business Bank website.

• would be viable were it not for the pandemic

Applications to the Kickstart Scheme are closing soon.

• has been adversely impacted by the pandemic

After 17 December 2021 you will not

is not in collective insolvency

be able to:

proceedings (unless your business is in scope of the Northern Ireland

• apply for a new Kickstart Scheme grant

Protocol in which case different eligibility rules may apply)

• add more jobs to an existing grant agreement

Business that received support under the earlier COVID-19 guaranteed loan schemes are still eligible to access finance under this scheme if they meet all other eligibility criteria.

43

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