BVRLA News The bimonthly newsletter of the British Vehicle Rental and Leasing Association
Grey fleet cars costing business £5.5bn a year The BVRLA is calling on the government to tackle the challenges of the UK’s ‘grey fleet’, following the publication of a report showing the true cost of employees using their own cars for work purposes. According to its Getting to Grips with Grey Fleet report, produced by the BVRLA and the Energy Saving Trust (EST), some 12 billion business miles are driven each year on Britain’s roads by 14 million employee-owned cars. It says this costs organisations more than £5.5bn a year in mileage claims and car allowances.
than twice the annual emissions of London buses. BVRLA Chief Executive Gerry Keaney has called on the government to tackle these issues in its transport strategy. He said: “The Approved Mileage Allowance Payments (AMAP) system used for reimbursing grey fleet drivers is the only part of the motoring tax regime that provides no incentive to drive fewer business miles or use cleaner vehicles. This blind spot is wasting taxpayer money, costing businesses millions of pounds, damaging our environment and making our roads more dangerous.” The BVRLA is calling for a concerted effort from company bosses and policymakers to tackle these issues. The association wants to see a 50% reduction in grey fleet mileage and costs by 2020, and is urging government ministers to help by highlighting the alternatives to grey fleet use and offering best practice guidance, particularly for public sector organisations. Keaney added: “Cutting grey fleet mileage by just 15% would be the equivalent of taking 225,000 cars off the road in emissions terms.”
Using government figures and fleet data, EST researchers developed a profile of a typical grey fleet vehicle and compared it to alternatives, such as rental cars, car club vehicles and company cars. They found that the average grey fleet car was older, more polluting and potentially more dangerous than its counterparts. Grey fleet vehicles had an average age of 8.2 years, and emit 3.6 million tonnes of CO2 and 8,150 tonnes of NOx – more
As well as the over £5.5bn of potentially unmanaged costs from mileage claims and car allowances, the research indicated that grey fleet vehicles account for a significant portion of the £2.7bn costs associated with work-related road accidents. u Further information www.bvrla.co.uk/advice/guidance/grey-fleet How do rented and leased cars compare with the grey fleet? See page 9.
BVRLA reacts as UK votes to leave the EU The BVRLA is working on behalf of the fleet sector following the UK’s vote to exit the European Union. page 4 Roundtables address key policy concerns Work has begun on policy roundtables to inform the BVRLA’s position on major issues facing the sector. page 4 Data access doubts shape tech take-up Control of vehicle and driver data dominated the Fleet Technology Congress in July. page 6 Authorised for consumer credit… but what comes next? What should ‘authorised’ firms expect from the Financial Conduct Authority’s consumer credit regime? page 8 Grey fleet cars: costly and polluting Read more details from the BVRLA’s Getting to Grips with Grey Fleet report on the cost to businesses of allowing employees to use their own vehicles for work. page 9 LCV standards review Help the BVRLA revise its Fair Wear & Tear Standard for light commercial vehicles. page 10
• Promoting responsible road transport since 1967 •
Register for our forums Insert full-page advert here
Expert speakers | Personal Development | Networking
Throughout the year the association gathers experts and practitioners from across our membership to encourage discussion and debate and share information and best practice. Subject areas include residual value and remarketing, technical and operational management, and credit and risk management.
For more information on BVRLA forums and other events, please call us on: 01494 545713, email us at: email@example.com or visit:
The BVRLA team Chief Executive Gerry Keaney 01494 545716, firstname.lastname@example.org Secretary to the Chief Executive Kate McLaren 01494 545709, email@example.com Management Accountant Bharti Ladwa 01494 545708, firstname.lastname@example.org Director of Communications & External Relations Toby Poston 01494 545700, email@example.com Interim Research & Insight Manager Manda Long 01494 545717, firstname.lastname@example.org Media & Communications Officer Jamie Fretwell 01494 545710, email@example.com Marketing & Communications Executive Tamsin Stuczynska 01494 545707, firstname.lastname@example.org Director of Member Services Nora Leggett 01494 545713, email@example.com Events Executive Fran Hampson 01494 545703, firstname.lastname@example.org Learning & Development Professional Duncan McMillan 01494 545719, email@example.com Marketing & Administrative Executive James Mansfield 01494 545720, firstname.lastname@example.org Director of Policy & Membership Jay Parmar 01494 545706, email@example.com Membership Manager Greg Theaker 01494 545705, firstname.lastname@example.org Compliance Officer Natasha Howard 01494 545718, email@example.com CRM Project Lead Robert Burford 01494 545702, firstname.lastname@example.org
Comment By Gerry Keaney, BVRLA Chief Executive
Younger drivers prefer flexible mobility services There is growing interest in the concept of ‘Mobility as a Service’ (MaaS), which sees users, both travellers and freight, provided with seamless, on-demand access to a range of transport options based on their individual needs. It is just one example of a fundamental shift in the way individuals and businesses will be using road transport in the future. Traditional models of car use are being eroded in many urban areas, where congestion and air quality issues have seen the introduction of a number of anti-car measures. Meanwhile, a younger group of motorists is embracing a servicebased mentality by renting or using shared vehicles, instead of owning them. This same generation is increasingly comfortable with a digital, smartphone-enabled approach to buying and using mobility services.
Technology is blurring the traditional boundaries between car clubs, vehicle rental and leasing. We have seen the introduction of services that offer journey planning and bookings for these and a number of other transport modes. Instead of viewing transport as a series of separate journeys, with MaaS it is integrated. Every kind of transport can be brought together in a single, intuitive mobile app that combines options from different providers. Rental and leasing companies continue to play a key role in this world of mobility services, whether they are delivering a bespoke solution or something that has been bought off the shelf. New technology is one thing, but fleet management expertise and a dedication to customer service will always have a value – and BVRLA members have years of experience of delivering innovative and cost-effective services to their customers.
Senior Policy Advisor Patrick Cusworth 01494 545712, email@example.com Legal & Policy Executive Amanda Brandon 01494 545701, firstname.lastname@example.org Conciliation Service Manager Sallie Catchpole 01494 545715, email@example.com Conciliation Service Officer Stephen Dix / Sarah Philp 01494 545711, firstname.lastname@example.org / email@example.com
The British Vehicle Rental & Leasing Association River Lodge, Badminton Court Amersham, Buckinghamshire HP7 0DD Tel 01494 434747 Fax 01494 434499 Email firstname.lastname@example.org Web www.bvrla.co.uk © Copyright BVRLA 2016. BVRLA News articles may be used copyright free by members provided that an acknowledgement is given.
Honorary Life President Freddie Aldous Chairman Simon Oliphant
BVRLA News | July/August 2016
Vice Chairman Matt Dyer Honorary Treasurer Brian Back
Westminster: the BVRLA is engaging with Theresa May’s new-look government following the Brexit vote
BVRLA reacts as UK votes to leave The BVRLA has sought to reassure its members that the UK’s withdrawal from the European Union does not necessarily mean instability. Chief Executive Gerry Keaney said: “The British public has chosen a future out of the European Union. We will be working closely with UK policymakers to ensure that the exit process has a minimal impact on members and their customers.” Since the vote, the BVRLA has engaged with Theresa May’s new government to argue for a fair deal for the fleet sector in future
negotiations concerning the UK’s relationship with the remaining EU member states. The government has yet to trigger Article 50 of the Treaty on European Union, to begin the UK’s withdrawal process formally. May has indicated this is unlikely to take place until January 2017, after which there will be two years of negotiations between the UK and the EU. The BVRLA will continue to engage with ministers to argue for a fair deal for the sector. Ahead of these meetings, the association is asking members to highlight any
EU regulations which they believe benefit the sector and should be retained, as well as any that are unnecessary or burdensome. u Further advice can be found on the BVRLA website, at www.bvrla.co.uk/ advice/guidance/eu-referendum To contribute to the BVRLA’s meetings, contact Senior Policy Advisor Patrick Cusworth: Contact Patrick Cusworth 01494 545712 email@example.com
Roundtables address key policy concerns The BVRLA has started work on a series of policy roundtables to inform its position on the major issues facing the vehicle rental and leasing sector. The roundtables will be attended by members, with leading policy stakeholders and commercial operators also invited. The first, which will consider the impact on the fleet sector of the UK’s withdrawal from the European Union, will take place on 9 September at KPMG’s offices in the City of London. Topics include the kind of post-Brexit trade agreement with the EU that would be desirable for the sector, and which European regulations will disappear and which will need to be adopted into UK law. The next roundtable, in October, will focus on the commercial vehicle
sector and challenges it faces, such as a potential change in O licence regulation from 3.5 to 2.8 tonnes, and the implications of the Working Time Directive post-Brexit. It will include views from across the whole market, including customers and clients, as well as BVRLA members. Leading policymakers from the Department for Transport and the Driver & Vehicle Standards Agency (DVSA) will be invited to provide an update on initiatives such as the Earned Recognition scheme. In November, a roundtable will address issues resulting from developments in vehicle data technology. Although the Intelligent Mobility paper and the Fleet Technology White Paper highlighted opportunities from this technology, a further analysis of the legislative and policy challenges is required. The roundtable will therefore
consider whether current legislation, such as the Road Traffic Act, adequately addresses new technologies; how opportunities for commercialising vehicle and driver data can be extended to promote the sale, rental and leasing of connected vehicles; and the importance of considering data principles in future policymaking and legislation. A final paper, on the benefits of salary sacrifice arrangements to employees, employers and government, is already being collated, following contributions from several BVRLA members active in this market. The policy papers, including their respective proposals, will be presented to a leading government minister at a reception taking place in the Houses of Parliament on 14 December. u
July/August 2016 | BVRLA News
Members’ views sought on new tax consultations The government has issued consultations on three key areas of tax policy affecting the fleet sector: salary sacrifice schemes, lease accounting, and company car tax treatment of ultra-low emission vehicles (ULEVs). The BVRLA has welcomed the clarity these consultations provide and will work with members to ensure that the fleet industry’s views are properly represented.
Company car tax treatment of ultra-low emission vehicles HM Treasury is seeking views on how the company car tax system can be adapted to take account of the growing number and variety of ultra-low emission vehicles, while encouraging their uptake.
BVRLA Chief Executive Gerry Keaney said: “For some time we have been calling on the government to increase the number of ULEV tax bands and narrow the CO2 gaps, so that greater incentives can be provided for those choosing the cleanest vehicles. The government is right to explore whether zero-emission range could be used alongside CO2 emissions
to produce a more effective set of company car tax bands, but it needs to ensure that any new system does not become too complicated.”
Benefit in kind tax treatment of salary sacrifice schemes
The government is concerned about the rising costs of salary sacrifice schemes and is considering limiting the Income Tax and National Insurance contribution advantages they offer. “The vast majority of staff receiving this valuable perk are in the basic income tax bracket and salary sacrifice schemes provide them with a unique opportunity to drive a newer, cleaner and safer car than they would otherwise,” said Keaney. He added that the new car sales generated by such schemes boost the economy and are less polluting than the grey fleet vehicles that staff might otherwise use.
Taxation and lease accounting The government is also seeking views on how new lease accounting rules will affect the tax treatment of leased assets, and how tax legislation will need to adapt. u
Association meets Mayor Khan’s team The BVRLA has met the transport team of Mayor of London Sadiq Khan to discuss transport, congestion and air quality in the capital. His team, working under Deputy Mayor Val Shawcross, expressed interest in the record of BVRLA members in reducing both CO2 and NOx emissions, and how car clubs can help to reduce car use. The Greater London Authority is to hold a public consultation on changes to the Ultra-Low Emission Zone pledged by Khan during his election campaign in May. These include bringing forward the introduction of the ULEZ from 2020 to 2019; expanding the ULEZ zone to the North and South Circular roads; and, in 2017, introducing a £10 charge for vehicles that do not meet Euro 5 or 6 emissions standards. A further study will take place to explore what a diesel vehicle scrappage scheme would need to look like to improve air quality in the capital. TfL would then use this study to influence the government. u
Figures show rise in company cars The number of employees paying company car tax has increased for the first time in 10 years. Recently released provisional data from HM Revenue & Customs (HMRC) shows that 950,000 employees paid benefit-in-kind (BIK) tax on a company car in 2014/15 – a 1% rise on the 940,000 recorded in the previous financial year. This is the first time the number of people paying BIK on company cars has increased since 2006/7, but the BVRLA believes these figures mask a more deep-rooted problem.
BVRLA News | July/August 2016
BVRLA Chief Executive Gerry Keaney commented: “Although the rise is welcome, it is disappointing that we only had growth of 1% during a period that saw a 500,000 increase in the UK workforce. Company cars are amongst the newest, cleanest and safest vehicles on UK roads, but we believe uptake is being hindered by an ever-increasing tax burden.” The 2014/15 increase puts the number of company car drivers on a par with that last seen in 2011/12, and shows the same number of drivers paying £150m or 12%
more in company car tax. This tax burden has now risen further after the government announced a two percentage point increase in company car tax in the 2015 Budget and cancelled plans to eliminate the 3% diesel surcharge, which is paid by 82% of drivers. The association believes that this is leading to a growth in the grey fleet, with many employees preferring to take a monthly allowance (also known as a cash allowance) to drive their own vehicle instead of a company car. u
FLEET TECHNOLOGY CONGRESS
Gerry Keaney: the BVRLA Chief Executive explained that more control of access to data is both needed and wanted
Data access doubts shape tech take-up
Sven Lanwer: provided a roadmap to fully autonomous cars
The BVRLA’s third annual Fleet Technology Congress took place at the Williams F1 Conference Centre on 6 July, attended by more than 160 executives from the rental and leasing sector and its supply chain. Once again, the association assembled a host of experts to focus on three vital topics: Technology Roadmaps, Working with Fleet Technology and Next Generation Supply Chain Announcing the results of the latest BVRLA Fleet Technology Survey to delegates, the association’s Chief Executive, Gerry Keaney, highlighted some changing expectations about accessing data. Nearly two-thirds (63%) of respondents to the survey agreed strongly that more standards and
regulation are required to control access to and use of vehicle and driver data.
management apps and just 15% believing that plug-in devices would be most prevalent.
More than 54% of respondents said that in-built telematics would become the most common source for driver and vehicle data within the next five years, with 29% claiming it would come via smartphone fleet
This year’s survey collected the views of more than 85 fleet managers, rental operators and leasing companies. A quarter of them cited data concerns as the biggest threat to the take-up of new fleet technology. u
The BVRLA would like to thank the sponsors of the Fleet Technology Congress: Volvo, Trak Global & Drive Software Solutions
July/August 2016 | BVRLA News
The Williams F1 Conference Centre: at the venue for the Fleet Tech Congress even the topiary is car themed
Fleet Tech Paper In a white paper launched at the event, the BVRLA set out a list of priorities it will use to help the fleet industry introduce new vehicle and connected car technology. One of these priorities is to work on a standard contract that will allow fleet professionals to use the data gathered by connected cars.
BVRLA News | July/August 2016
You’re authorised for consumer credit… but what comes next? Almost two years after responsibility for overseeing the conduct of consumer credit transactions was transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA), the majority of firms are now preparing for life after authorisation. As many people working in the vehicle rental and leasing sector will know, ‘authorisation’ is the FCA’s equivalent of the OFT’s Consumer Credit Licensing regime. Firms that wished to perform regulated activities had to apply for authorisation (unless they were exempt or acting as an Appointed Representative).
Key things for authorised firms to remember: › what their reporting requirements are and how often they should report to the FCA. › when and how to use the FCA’s systems: Connect, Gabriel and i-receivables. › to register on Connect as soon as they become authorised to provide consumer credit. › to use the FCA’s online invoicing system, i-receivables, to keep track of their annual fee and when it is due for payment.
As of 31 March this year, the FCA had received over 37,000 applications for authorisation since the transfer. Over 87% of the applications have been determined and 99.6% of these were determined within 12 months.
› to update their contact and other details with Connect.
From the start, the FCA has been determined to embed and foster a culture of good conduct at all levels, with the goals of making markets work well and delivering good outcomes for consumers.
› to keep abreast of any changes to the rules and guidance by reading the monthly Regulatory Roundup email.
Two months ago, the FCA launched a series of video guides to give newly authorised consumer credit firms an overview of what comes next. There are seven videos explaining the regulator’s expectations and businesses’ responsibilities: from reporting information to the FCA, to paying annual fees, to using the Authority’s online systems: Connect and Gabriel. The FCA is also recommending the use of videos as a starting point for any firm newly authorised for consumer credit activities. Visit www.the-fca.org.uk for more.
› to familiarise themselves with the FCA handbook, which sets out the rules and guidance they will need to follow.
› to notify the FCA when things go wrong which could result in risks to customers. There is more information about this in the videos on the FCA’s website. A good rule of thumb is: if in doubt, tell the FCA. For firms seeking further information and guidance, the Consumer Credit section of the FCA’s website is a good starting point – BVRLA members are encouraged to check this regularly. u For more information, contact BVRLA Compliance Officer Natasha Howard: Contact Natasha Howard 01494 545718 firstname.lastname@example.org
Funding guide sets out car access options The BVRLA has updated its Guide to Vehicle Funding, which provides advice to businesses looking to aquire new vehicles. The guide, produced in association with professional services firm Grant Thornton, looks at the pros and cons of buying vehicles outright, in addition to a wide range of funding services offered by BVRLA members. It also takes a fresh look at the debate surrounding whether to give employees a company car or cash alternative and has been updated to reflect recent changes in business car taxation and lease accounting. Commenting on the new guide, BVRLA Chief Executive Gerry Keaney said: “Cars, vans and trucks provide essential transport for both companies and individuals. But they can be expensive to own and operate, so it is important to select the appropriate financing method when purchasing or otherwise accessing them. Various options are available, each of which has its own advantages and disadvantages depending on an organisation’s operational objectives, accounting methods and cash flow requirements. u The Guide to Vehicle Funding can be downloaded from the BVRLA website.
July/August 2016 | BVRLA News
RESEARCH & INSIGHT
Grey fleet cars: costly and polluting The Getting to Grips with Grey Fleet report commissioned by the BVRLA has produced a groundbreaking profile of the sustainability of grey fleet vehicles in comparison with the fleets of BVRLA members and the rest of the UK car parc. The report revealed that more than 12.5 billion miles are driven each year by 14 million grey fleet drivers, equating to around £5.7bn in employee expense claims. The comparison (right) shows that the grey fleet is significantly older and more polluting than the alternatives. Produced by researchers at the Energy Saving Trust, this comparison is based on an analysis of government data as well as robust data sets from BVRLA members, mileage capture companies and EST fleet reviews. It provides a handy, at-a-glance summary of some of the key sustainability factors for business cars – average age, average g/km CO2, Euro air quality emissions standard, fuel type and NCAP 5+ Star safety rating. The full report includes charts that provide a more detailed profile of each of these factors within the various fleet types. The market size figures for each type of fleet (apart from the UK car fleet) are based on estimates. For any company that relies on traditional grey fleet or cash allowance for its business travel, the table clearly demonstrates the benefits of the alternatives. u
Summary of sustainability factors FLEET
UK CAR FLEET
AV. CO2 (G/KM)
MARKET SIZE (CARS)
30m (DfT Data)
* Excludes fleet management and Motability † 2014/15 data sets, so would expect fewer Euro 6 vehicles Euro 6 includes zero emission EVs
The full report can be downloaded from the new Research section of the BVRLA website: www.bvrla.co.uk/research-overview For more stats, contact Interim Research & Insight Manager Manda Long. Contact Manda Long 01494 545717 email@example.com
BVRLA News | July/August 2016
Getting to Grips with Grey Fleet: the report sets out a detailed analysis
Fleet Consultant Development Programme: honing participants’ skills
Fleet expert course thrives The BVRLA’s latest Professional Fleet Consultant Development Programme took place in May and June. Held in Chesham, the pair of two-day modules attracted candidates from organisations including VW Financial Services and Ogilvie Fleet. The course, designed in association with the Institute of Car Fleet Management (ICFM) and accredited by the Institute of Leadership & Management (ILM) is, according to ICFM Chairman Paul Hollick: “suited to those in a fleet consultancy role who recognise the benefits that an externally accredited fleet consultancy training programme can deliver.” The course includes two postmodule written assignments, designed to allow delegates to apply their knowledge to their work by
reflecting on real-life experiences. The written assignments contribute to the final certification awarded at the end of the programme. Successful delegates walk away with a national certificate of excellence validating their knowledge and skill in their role. In addition, delegates receive a year’s membership of the ICFM and the ILM, opening up access to further training, forums and information. u The next course is scheduled for September & November. To book a place, contact Learning & Development Professional Duncan McMillan. Contact Duncan McMillan 01494 545719 firstname.lastname@example.org
Customer Service commitment The BVRLA’s latest Customer Service Accreditation assessment took place in June at Lex Autolease in Cheadle Hulme. Ten of Lex’s Customer Service personnel were assessed and awarded the accreditation through the BVRLA/IMI programme. The assessments test the communication skills, case prioritisation and industry knowledge of customer service advisers and technical customer service advisers. BVRLA Assessor Geoff Bell says: “The assessments allow your ‘customer handling team’ to have greater confidence in their client relationships. Also, the client sees
your company commitment to customer care, giving you increased credibility.” Dave Tanner, Operations Manager for Lex Autolease, said: “The day was a huge success and the feedback from the candidates was positive… I was very proud and really pleased to see all 10 colleagues pass this very tough test and it reinforces Lex Autolease’s commitment to employee development.” u
BVRLA’s LCV standards reviewed The BVRLA has met with its members and fleet operator organisation ACFO to start discussions on the revision of the BVRLA’s Fair Wear & Tear Guide for Light Commercial Vehicles (LCVs). The main aim of the meeting was to establish what prompts customers to complain at end of lease, though attendees also discussed how greater understanding and transparency can be achieved in end-of-lease charges and processes. The role of the BVRLA Fair Wear & Tear Guide was discussed, especially its importance as a customer-facing document referenced in industry contract hire agreements and vehicle schedules. The association’s Fair Wear & Tear Standard is an industry benchmark and the BVRLA recommends that members adopt it – although they are free to apply their own standard if they choose to. Other discussion points included the reasons why customers complain – and what they complain about; what can be done to improve their understanding of de-fleet charges; and how such charges are assessed. u The BVRLA is planning to publish its revised Fair Wear & Tear Guide for LCVs next year.
The accreditation is suitable for leasing firms, fleet management teams, rental operators and dealers.
If you belong to a BVRLA member organisation and would like to contribute to the revision process by attending a working party meeting in September, please contact the BVRLA’s Director of Member Services, Nora Leggett:
Contact Duncan McMillan 01494 545719 email@example.com
Contact Nora Leggett 01494 545713 firstname.lastname@example.org
July/August 2016 | BVRLA News
Forums: in-depth insight
The BVRLA has already held four forums this year, attracting a total of 180 delegates from over 100 member companies.
Professional Fleet Consultant Development Programme 27-28 Sept & 22-23 Nov, Chesham This four-day course from the Institute of Car Fleet Management (ICFM) provides insights into customer needs, enabling executives to sell fleet solutions more effectively.
Technical & Operational Management (TOM) forums have focused on the growth in connected vehicles, as BVRLA members are seeking clarity on ownership of vehicle data. Expert speakers addressed this concern in February, and will revisit this topic in the next TOM forum at MG Motor UK on 3 November. Residual Value & Remarketing forums have tackled the economy and how it affects the vehicle finance market, trading conditions and online remarketing. In February
the BVRLA set out its thoughts on the future of the diesel company car and low emission zones. In June, Auto Trader gave members an insight into consumer car-buying behaviour. The next RVR Forum will take place at BCA in Birmingham on 17 November. Agenda items include the growth in personal contracts and the typical age and mileage profiles of these vehicles. u If you would like to attend a BVRLA forum, contact the associationâ€™s Events Executive, Fran Hampson. Contact Fran Hampson 01494 545703 email@example.com
New members Rental Go Rentals (London) Howe Rentals (Hertfordshire) Roberts Transport Self Drive Hire (West Sussex)
Leasing/Contract Hire Multifleet Vehicle Management (Warwickshire)
Leasing Broker Big Media Presence (Altrincham)
Pure Vehicle Leasing (Norfolk)
Higher Cars (West Midlands)
J & R Leasing (Glasgow)
The Car Network (Liphook)
Meridian Finance Partners (West Sussex)
Trade Price Cars (Essex)
WMG Vehicle Management (Retail)
Multifleet Vehicle Management (Warwickshire)
BVRLA Fair Wear and Tear 16 November, Curdworth This industry-specific programme provides a working knowledge of the BVRLAâ€™s Fair Wear & Tear Standards. It promotes industry guidelines and best practice, with classroom training and practical exercises. Selling Contract Hire 22-23 November, Stokenchurch For sales professionals who oversee vehicle fleets. Delegates will learn the benefits and opportunities of contract hire products and services. Ideal for those who are new to arranging contract hire, looking to refresh their technical knowledge, or seeking to improve their selling skills. Introduction to the Vehicle Fleet Industry 7 September, Stokenchurch An invaluable introductory course, this highly interactive programme incorporates group activities, discussions and visual presentations to deliver relevant knowledge. Contact Duncan McMillan 01494 545719 firstname.lastname@example.org
BVRLA Events Golf Day
The Oxfordshire Golf Club, Thame
Bristol and Bath Science Park
Asset Management & Risk Control Forum
Shoosmiths LLP, Northampton
DAF Trucks, Thame
MG Motor UK, Longbridge
For details contact BVRLA Events Executive Fran Hampson: 01494 545703, email@example.com Full details of all BVRLA events can be found online: www.bvrla.co.uk/events
BVRLA News | July/August 2016
DRIVE the future of Leasing, Fleet Management and Mobility Solutions
Insert full-page advert here
Power your business with DRIVE
SOFTWARE SOLUTIONS Premier House Argyle Way Stevenage Herts SG1 2AD Phone: +44 (0)1438 317731 www.drivesoftwaresolutions.com
The newsletter of the British Vehicle Rental and Leasing Association (BVRLA) for July/August 2016