Hampshire's Buy With Confidence Directory (2017/18 edition)

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FREE 2017/18 edition

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Y WIT The Hampshire THE HAMPSHIRE DIRECTORY OF directory of Trading Standards N F I D E Trading Standards APPROVED LOCAL TRADING BUSINESSES vetted & approved STANDARDS TRADING APPROVED Legal • Honest • Fair local businesses STANDARDS

LEGAL HONEST FAIR

www.hants.gov.uk/buywithconfidence www.buywithconfidence.gov.uk

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Call the Citizens Advice Consumer Helpline on 08454 04 05 06

All areas covered - All work fully guaranteed

Accredited Installer Gas & Solar E IR

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Registered Technician

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Specialist in: Boilers • Boiler servicing/repairs/replacements • Appliance servicing, breakdowns and repairs • We are specialists in oil boilers/systems • Landlord safety inspections • Worcester Bosch accredited installer of Gas, Solar, LPG and Oil • Central heating installations • Power flushing • Call us for the latest deals • Free estimates • Payment plans available.

Please contact us for more details.

10 years

GUARANTEE on any Greenstar CDi boilers*

All major credit cards accepted

023 8069 3233 Mobile 07766 461 129 07880 712 797

Email: enquiries@lwgas.co.uk

www.lwgas.co.uk * Terms and Conditions apply

Contents Foreword from the Leader What is ‘Buy With Confidence’?

What are the limitations of the scheme?

Know your rights What should you do if there is a problem?

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Home Interiors & Exteriors

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Building Contractors • Property Maintenance & Repair Services • Stair Lifts Disability Adaptations • Bathroom Design & Installation • Tiling Services Carpenter / Joiner • Painters & Decorators • Carpets & Flooring Cleaning - Carpets / Upholstery • Windows / Glass / Double Glazing Curtains & Blinds • Chimney Cleaning • Roofing • Tree Work Gardens / Landscaping & Maintenance • Driveways / Tarmac / Paving • Fencing Sheds / Garden Buildings • Driveways / Paving - Cleaning / Sealing

Home & Appliance Repair/Installation

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Gas Engineers / Servicing • Heating Services • Plumbers / Plumbing Electricians / Electrical Services • Electrical Appliances Repairs / Spares Aerial Installers

Pest Control, Security & Fire Safety

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Pest Control • Locksmiths • Alarms & Security Services Fire Protection / Equipment

Motoring & Transport

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Car Repairs / Servicing • MOTs • Car Sales

Professional & Other Services

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Will Writing • Funeral Services • Financial Services • Insurance Services Computer Sales / Support / Repairs • Removals / Storage / House Clearance

Buy With Confidence +Care

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Care At Home

Members List

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Issued by: Hampshire County Council, Trading Standards Service, Montgomery House, Monarch Way, Winchester SO22 5PW. Telephone: 01962 833620 Whilst every care has been taken when compiling this publication, Hampshire County Council cannot accept responsibility for any errors or omissions.

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Foreword from the Leader The publication of this tenth annual directory is the latest chapter in the story of Hampshire County Council’s very successful Buy With Confidence scheme. The scheme is an initiative that began life in Hampshire 18 years ago, with the dual aim of supporting and promoting local, responsible, reputable businesses and at the same time providing much needed assistance to consumers looking for businesses they can trust.

While the scheme is clearly of value to all consumers, it is of particular benefit to the vulnerable within our community, who sadly are often the target of rogue traders. Buy With Confidence helps all consumers avoid these traders by providing a list of businesses that aim to give a good, reliable and customerfriendly service, whose ability to do so has been fully proven and who have been stringently vetted by Trading Standards Officers. With all members having been subjected to a face to face audit and criminal record checks (as appropriate), Buy With Confidence can provide a meaningful level of reassurance above that of less rigorous feedback based schemes. In turn, these businesses benefit from some very positive publicity and the potential to increase their trade through being a member of an independent and not for profit approved trader scheme.

It is good to know that membership of the scheme is now well over 700 in Hampshire alone and that Trading Standards Authorities in the South have agreed that it is an ideal way to combat the problem of rogue traders and so have rolled out the scheme right across the area.

I welcome this innovative example of Hampshire’s commitment to making our county safer and more secure for all, and wish it every success.

Councillor Roy Perry Leader of Hampshire County Council 2

What is ‘Buy With Confidence’?

How can you be sure who to trust?

How do we monitor our members?

Rip-offs, scams, cowboy tradesmen – consumers are right to be wary when buying goods or services. Can you ever trust a double glazing salesman?

Can you buy a second hand car with confidence? The answer to these questions is ‘yes’, thanks to the Buy With Confidence scheme.

Once a business is approved, they are issued with customer feedback forms and it is a condition of membership that businesses make these available to their customers.

Trading Standards monitor the performance of all scheme members, including the quality and quantity of the feedback received. If you choose to use a business listed in this directory, be sure to ask them for a feedback form or visit our website and submit feedback online to let us know what you think of their work.

For years Trading Standards Services across the country have been unable to tell the public who to avoid, and who they should go to when buying goods or services. For this reason, Buy With Confidence became the scheme of choice, as it is one of the few in the country to cover all types of businesses, and is run by Trading Standards people who know about consumer rights.

Member businesses have all been independently checked by staff from the County Council’s Trading Standards Service for compliance with the letter and spirit of the law.

References are randomly picked during an audit visit and criminal record disclosures may be required from those businesses working in consumers’ homes.

Only if businesses pass all of the stringent checks can they join the scheme, display the Buy With Confidence logo and promote themselves as being ‘Trading Standards Approved’.

What if things go wrong?

If you have a complaint against a member of the scheme, this will be flagged with the Buy With Confidence team. Provided you have already approached the business to seek a remedy, if the problem still remains, Hampshire Trading Standards will contact the business, with your consent, to discuss it. In some cases, Trading Standards may offer mediation to assist both parties in resolving the complaint.

We hope that you find the scheme useful. Please feel free to give us your views on how member businesses are performing. Also, if you have had good service from a business who is not in our scheme, why not recommend them for membership by calling the Buy With Confidence team on 01962 833620.

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How do you use this directory?

Hampshire County Council’s Trading Standards Service in conjunction with the members featured within are pleased to be able to provide the public with this directory of approved businesses.

Please remember that not all of our approved businesses have chosen to place an advert in the directory, however all are listed by name, contact telephone number and their primary trade category in the Members List which starts on page 51. This information is valid only at the time of print.

Buy With Confidence has over 700 members covering a diverse range of trades, from the home improvements sector through to professional services, such as financial advisors and IT businesses.

If you cannot find a specific trade call the Citizens Advice Consumer Helpline on 03454 04 05 06 or visit www.buywithconfidence.gov.uk The scheme has been so successful that it now covers over 50 other local authority areas. If you cannot find a business in Hampshire, please visit the website or call the Citizens 4

Advice Consumer Helpline to check for members in neighbouring areas.

The map on page 5 (opposite) shows the local authority areas in which the scheme currently operates and those which are due to implement the scheme soon.

What are the limitations of the scheme?

All of the information provided is to assist consumers in exercising their own best judgement. The Buy With Confidence directory is provided in good faith, however it is not possible to guarantee it will be free from errors or omissions. The directory has a shelf life of one year but it should be remembered that the information within may be subject to change during this time.

Businesses are approved on a regular basis and so recent new members will not feature in this directory. In addition, members may be removed from the scheme or may choose to leave. Therefore, to verify that a business featured is actually a member of the scheme, or to find more approved tradespeople, please call 03454 04 05 06 or visit www.buywithconfidence.gov.uk

Buy With Confidence areas

• For a reasonable charge – If you have not agreed a fixed price in advance.

Agree things beforehand • Get a written quote which accurately describes the work to be done, along with the price, payment arrangements and start/ finish dates.

• Please note there are circumstances which allow consumers a 14 day ‘cooling-off’ period after they have entered into a contract. For more Information call the Citizens Advice Consumer Helpline on 03454 04 05 06.

Reproduced by permission of Ordnance Survey on behalf of HMSO. © Crown copyright and database right 2011. All rights reserved. Ornance Survey Licence number 100019153.

Know your rights The law gives you the following rights when you buy a service such as building work on your house or servicing your car.

You can expect the work to be done: • With reasonable care and skill – The standard of skill which would normally be expected of someone in that particular field.

• In a reasonable time – If you have not agreed a specific time

• Before you settle the bill in full, make sure you are satisfied the work has been carried out properly and meets the terms of the contract.

• Be suspicious if you are suddenly being charged for extra expenses.

If you have agreed a price beforehand for the work, you should not have to pay for ‘extras’ unless these were agreed by you.

• Sometimes unexpected extra work will be needed, but agree the additional costs in writing before extra work starts.

Payment • Try to avoid paying large deposits, and don’t ever pay the whole amount up front.

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• It is advisable to retain some money until you are happy with the job.

• Be fair about completion: pay promptly if everything contracted for has been completed satisfactorily.

• Get and keep the paperwork.

• If the work is not completed within an agreed or a reasonable period, you may be entitled to a reduction in price.

If the price is disputed?

• Get an invoice, and ask for a signed receipt for every payment you make.

• If you did not agree a price, you should obtain quotations from other traders and then pay what is reasonable.

What should you do if there is a problem?

• If you have agreed a price and afterwards find that you could have got the job done more cheaply elsewhere, the supplier is not obliged to change their price.

If goods or services are faulty?

• You have the right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described and get a full refund.

This right is limited to 30 days from the date you buy the goods.

• After 30 days you will not be legally entitled to a full refund if your item develops a fault. In this case you have to give your supplier one opportunity to repair or replace the goods.

• If the trader has not carried out the work with reasonable care and skill you can require them to put the problem right. If this is impossible or unsuccessful, you may be entitled to a reduction in price or compensation.

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If work is delayed?

• Remember an estimate is a guide price and may vary, but a quotation should be a fixed price.

• It is normal for a charge to be made for an estimate/quotation as the trader has used his time and skill to diagnose the problem. Ask in advance if there will be a call out charge.

How can you sort it out?

• Contact the Citizens Advice Consumer Helpline on 03454 04 05 06 to seek guidance as to whether you are entitled to a repair, replacement or monetary compensation.

• Let the business know about the problem immediately and what you would like them to do about it.

• Confirm the details of your conversation in writing, keeping a copy of your letter/email.

• If you are not claiming a refund, you should give the business an opportunity to put matters right.

• Do not stop cheques or cancel credit agreement payments without taking legal advice as it can have serious consequences.

• Copy any correspondence to the credit card or finance company where appropriate, as you may have rights against them.

• If your complaint against a Buy With Confidence member is still not resolved, contact the Buy With Confidence team on 01962 833620.

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• Every effort will be taken to resolve complaints. However, in the event of an unresolved dispute, it may in some circumstances be necessary for a customer or business to use the civil court system.

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Buy With Confidence in a nutshell!

• Avoid rogue traders • Find tradesmen you can trust • 700+ approved local businesses • Help and support if anything goes wrong • Reassurance and peace of mind that counts!

Buy With Confidence members are: • Fully vetted & approved by Trading Standards • Committed to operating in a legal, honest and fair way • Criminal record checked (if going into homes) • Qualified, experienced and fully insured • Monitored to ensure a high level of customer service • Advised on Trading Standards legislation Visit our website: www.buywithconfidence.gov.uk ‘Buy With Confidence’ is the only Trading Standards approved scheme in Hampshire that protects residents from cowboys whilst providing you with contact details and other useful information for many of Hampshire’s best businesses.

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Home Interiors & Exteriors Whether you are looking for someone to install new windows, carry out property repairs, or landscape your garden, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence members have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06.

• Building Contractors • Property Maintenance & Repair Services • Stair Lifts • Disability Adaptations • Bathroom Design & Installation • Tiling Services • Carpenter / Joiner • Painters & Decorators • Carpets & Flooring • Cleaning - Carpets / Upholstery 8

• Windows / Glass / Double Glazing • Curtains & Blinds • Chimney Cleaning • Roofing • Tree Work • Gardens / Landscaping & Maintenance • Driveways / Tarmac / Paving • Fencing • Sheds / Garden Buildings • Driveways / Paving - Cleaning / Sealing

Building Contractors

01329 515320 07964 007007

General Brickwork Extensions, New builds, Alterations, Garages, Garage Conversions, Chimneys, Brick Fireplaces, Patios, Walls and Fencing Undertaken We are fully insured For a free estimate call: 01256 768233 07818 436981 www.triselbuilding.co.uk triselbuilding@hotmail.co.uk

N.T. BUILDING & MAINTENANCE LTD • For all your internal and external decoration works, repairs and maintenance to your property • Insurance work undertaken FREE, No Obligation Quotations For all enquiries, please contact Mr. Norman Trainor.

Fully insured and approved by Trading Standards Buy With Confidence scheme.

Tel: 023 8055 6699

Mobile: 07860 565353 email: norman@ntbuilders.co.uk

Visit www.buywithconfidence.gov.uk

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‘‘building the community’’

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Mob: 07860254482 brian@hallmarkbuilders.co.uk

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Hallmark Builders, The Spinney, 11, Downton Lane, Downton, Lymington, Hampshire SO41 0LG

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CARPENTRY, PAINTING & DECORATING BRICKWORK & PLASTERING, UPVC ROOFING, ARTEX-CEILINGS & WALLS PLUMBING & ELECTRICAL

General Builders Renovations Loft conversions Extensions New Builds

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Our experience in building works covers an extensive range, from small extensions to brand new property construction in both the residential and commercial sector.

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L. Devine & Company LTD All Commercial and Domestic Property Maintenance and Construction · Loft Conversions · Full Planning Service · Property Maintenance · · Carpentry · Extensions · Refurbishment · Plastering · Disabled Adaptions

Tel: 023 9237 4000 Mob: 07951 526 450

Email: lee.devine@btconnect.com 99 West street, Portchester, Fareham, hamPshire Po16 9UF

Westwood

Building Services A LOCAL FAMILY BUSINESS

All aspects of Building, Plumbing & Landscaping undertaken tel: 023 8028 2600 mob: 07802 655 129 email: dave.westwoodservices@live.co.uk www.westwoodbuildingservice.co.uk Pine View, Westwood Road, Lyndhurst, Hants SO43 7EH

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Ex ten Co sion ns s • De erva Alte rat co to Fli rativ ries ions nt • wo e br Pati rk ickw os or k

www.ldevineandco.co.uk

Telephone: 01489 787796 Mobile: 07920 196796 Email: jason@jr-bs.co.uk

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Builder and Roofing Specialist Southdowns Builders Ltd are specialists in Brickwork, Stonework, Groundwork and all aspects of Roofing including Slate, Tiling and Leadwork.

We have a dedicated team of roofing and leadwork specialists and some of the best trained construction staff in the business. n n n n n n n n n

Building Contractors

Southdowns Builders Ltd

Buildings Roofing Bespoke Leadwork Driveways Zinc & Copper Roofing Extensions House Builds Commercial Local Authority

“From Manholes To Mansions” our reputaion is “second to none”

Tel: 01730 267 869 fax: 01730 267 869 mob: 07767 792 825 or 07765 641 471 E-mail: contact@southdownsbuilders.co.uk

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www.southdownsbuilders.co.uk

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GuiLDfoRD · PoRTSmouTH · SouTHAmPTon · BASinGSTokE · WinCHESTER · miDHuRST · PETERSfiELD · SuSSEx · SuRREy · HAmPSHiRE

Visit www.buywithconfidence.gov.uk

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Building Contractors

Charsley & Warren Ltd Builders Extensions & Renovations

3 Extensions 3 Loft Conversions 3 General Building

3 Heating & Plumbing 3 Solar, Gas, Electric 3 Kitchen & Bathroom Designed & Installed

Tel: 023 9236 8720

enquiries@hi-specbuildingservices.co.uk www.hi-specbuildingservices.co.uk

www.charsleyandwarren.co.uk

Bunney Builders

Lentune Property Services

Porches · Renovations · Brickwork · Guttering · Repointing · Replacement Windows · Roofing · Church Repairs · Free Estimates Telephone - Eastleigh

023 8061 0594

Lentune Property Services provides a complete and professional installation service of kitchens and bathrooms in the New Forest, Hampshire and Dorset areas. All work is carried out to the highest standards, at very competitive prices. We are fully insured and all work is guaranteed.

Our services include: • Kitchens • Bathrooms • En-suite bathrooms • Wet Rooms • Floor & wall tiling • Supply & install/install of your items • Free estimates and advice

Tel: 01590 674532 / 07900 800050 www.lentune.biz

www.bunneybuilders.co.uk

JPD Property Services Ltd Trading Standards and Checkatrade approved

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Bathrooms · Wetrooms · Ensuites · Kitchens Property Maintenance · Refurbishments · Extensions · Plumbing and Heating · Electrics Carpentry · Plastering · Wall/Floor Tiling · Decorating Groundworks · Drainage · Brickwork CO

Property Maintenance & Repair Services 12

20 Richmond Road, Basingstoke, RG21 5NX Mobile: 07831 237434 Email: mark@charsleyandwarren.co.uk Tel: 01256 465180

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Kitchen & bathroom fitting & supply General property maintenance Carpentry Painting & decorating 7 Hayle Road, West End, Southampton SO18 3QE

T: 023 8047 1170 M: 07775 975470 E: samtaylor7@sky.com

Plastering, drylining, overskimming & coving Tiling & flooring Fencing & decking

John Hope

Carpentry/Joinery painting/DeCorating

• Kitchens • Bathrooms • Property Maintenance • Home Improvements • Basic Plumbing • Small Building Work

36 Ascot Road Horton Heath Eastleigh Hampshire SO50 7JQ

023 8069 4213

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Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Stair Lifts

Not all stairlifts are the same.

This one certainly isn’t.

The Stannah Promise Being a British, family-run company since the 1860s, we are dedicated to making sure our customers are never less than delighted with what we provide.

We have therefore made these four commitments to our customers: • • • •

Best quality products Which? endorsed superior service Value for money A company you can rely on

These commitments are the foundation of our promise to you - our promise to be ‘always true to our word’.

For a free, no obligation consultation, call us on 0800 9160367 or visit stannahstairlifts.co.uk

Proud to be the first national member of the Buy With Confidence Scheme

Buy with Confidence 2016.indd 1

Visit www.buywithconfidence.gov.uk

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Bathroom Design & Installation

BST Plumbing Services Complete Bathroom Installations

Disability Adaptations

n Shower rooms n En-suites n Wet rooms n Disabled adaptions n Ceramic & natural stone tiling n Electrics n Decorating n Carpentry n Disabled Facilities Grants undertaken Contact us at any time to discuss your requirements or arrange for a full survey and free quotation.

Tel: 023 8045 3112 Mobile: 07968 347241 Email: info@bst-bathrooms.co.uk

w w w. b s t - b a t h r o o m s . c o . u k

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Call the Citizens Advice Consumer Helpline on 03454 04 05 06

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Bathrooms Ltd

t: 02381 784 224 m: 07791 589 461 e: steve.spcbathrooms@gmail.com n Specialists in disabled adaptations n Family run business n Grant work undertaken n Luxury bathrooms

n Design & planning n Wet rooms n Tilling n Based in Chandlers Ford

Botley Bathroom CENTRE Bathroom retail, DIY and general hardware retail

From Design to Completion 3D CAD Design

www.baths-etc.co.uk Telephone: 01489 786272

Tel: 07790 005 052 Mob: 07985 104 960 info@ontapbathrooms.com

www.ontapbathrooms.com

n local family business n free estimates n porcelain, marble, ceramic,travertine, slate, granite, etc n Kitchens, bathrooms, conservatories n domestic and commercial

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Winchester, Eastleigh, Southampton

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P aul Hubbard CeramiC wall and floor tiling speCialist

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Tiling Services

Trade Discounts on Tiles & Products

The Malthouse, Church Lane Botley, Hampshire, SO30 2EJ

Disability Adaptations

www.spc-bathrooms.co.uk

The Tile association

tel: 01489 572954 / 07775 725098 email: paul@hubbard-tiling.co.uk

www.hubbard-tiling.co.uk

Visit www.buywithconfidence.gov.uk

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All work guaranteed

Tel: 02392 619 308 E IR

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Mob: 07966 458 816 or 07973 341 547

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Carpentry Services

Interior and Exterior Decorating

www.southamptoncarpentry.com

Call Ian on: 07770 757207

Painting and Paint Effects Paper Hanging, Artexing and Coving

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Serving New Forest Areas All Aspects of Domestic and Commercial Painting and Decorating D

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3 Glenmore Business Park, Colebrook Way, Andover, Hampshire SP10 3GL Fax: 01264 366788 E-mail: mail@strongbond-decorating.com

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Listed and Period Buildings

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Painters & Decorators

Strongbond Painting Specialists Ltd

SMALL JOB FRIENDLY DOOR HANGING - ODD SIZES SOURCED SECURITY, GLAZING, STORAGE SOLUTIONS WARDROBES, BOOKCASES LAMINATE FLOORING AND FLOOR SANDING REPAIRS TO ROTTEN TIMBER FRAME WINDOWS & DOORS PERIOD JOINERY REPAIRS

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37-39 STATION ROAD, NEW MILTON, HAMPSHIRE BH25 6HR

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CARPENTRY LTD

Over 50 years combined experience Fully qualified, local, quality tradesman l Fully insured l

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Carpenter / Joiner

Specialising in all aspects of carpentry and home improvements l All double glazing l Conservatories l Porches l Fascias and guttering l Solid wood and laminate flooring l Kitchen & bathroom fitting l Fully tailored to your needs l

Painting and Decorating services in and around the New Forest

07985 767 736 info@aspaintingservices.co.uk

www.aspaintingservices.co.uk

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Providing a full decorating service

Telephone: 023 9258 6076 Mobile: 07791 548237

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Email: sjcoker@sky.com

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118 Albemarle Avenue, Gosport. PO12 4HX

R.J.Decorating Services

Painters & Decorators

Ellis Decorators

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Telephone: 023 9236 9852 Mobile: 07710 137502

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Property maintenance, painting and decorating

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21 Willow Tree Avenue, Cowplain, Waterlooville PO8 8AL

Best

& Sons

Quality Painters and Decorators

Family run company est. 1973 Professional friendly service All aspects of Interior & Exterior Domestic and Commercial 13 Furze Close, Sholing, Southampton Email: paul@dcbestandsons.co.uk CE

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Showroom: 161 Fair Oak Road, Bishopstoke, Eastleigh SO50 8LQ

H: 02380 448959 M:07740 797163

www.dcbestandsons.co.uk

OPENING HOURS SEE WEBSITE HOME SELECTION SERVICE

Carpets & Flooring

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CARPETS & VINYLS LAMINATE & WOOD FLOORS LUXURY VINYL FLOORING COMMERCIAL FLOORING Phone 02381 780082 Mobile 07547 861454 www.monarchfloorcoverings.co.uk

Visit www.buywithconfidence.gov.uk

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Home / Work Selection Service Commercial & Domestic School / Education / Office / Retail Carpets, Vinyl, Karndean, Amtico

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Non-slip Safety Vinyl / Flooring

T 02393 781094

E info@enhancedfloors.com www.enhancedcarpetsandflooring.co.uk

Tell the business you found them in the Buy With Confidence directory – why would you want to use anyone else!

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Carpets & Flooring

Enhanced Floors Ltd (EF)

Established 1993

No obligation site visit and quotation service For all your flooring needs

tel: 01794 519965

e: office@justfloors-ltd.co.uk www.justfloors-ltd.co.uk

Unit 50, Romsey Industrial Estate, Greatbridge Road, Romsey, Hampshire SO51 0HR

Floors direct to your door CARPETS • WOOD FLOORING • LAMINATES • KARNDEAN DESIGN FLOORING • BLINDS • VINYLS

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07774 884 672

SOUTHAMPTON

023 8069 6266 07802 493 708

www.floorcoveringssouthern.co.uk FREE NO OBLIGATION QUOTES E IR

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01256 842742

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CARPETS, REAL WOOD FLOORING, MODERN WOOD LAMINATES, DESIGNER VINYL’S AND BLINDS OUR MOBILE SHOWROOM CARRIES OVER 3000 SAMPLES RIGHT TO YOUR DOOR, SO THAT YOU CAN MAKE THE RIGHT CHOICE WHERE IT MATTERS IN YOUR OWN HOME WE’VE BEEN SUPPLYING AND FITTING FLOORS SINCE 1996 DOMESTIC & COMMERCIAL WORK UNDERTAKEN

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023 9387 6548

Carpets & Flooring

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Would you like to advertise here?

If so, call one of the Buy With Confidence team now on 01962 833620 or apply online at

“

www.buywithconfidence.gov.uk

CALL NOW 0800 907868

Revitalise your home with our eco-friendly carpet and upholstery cleaning.

GET YOUR FREE QUOTE TODAY AND SAVE £10 100% SATISFACTION GUARANTEE

www.advanced-carpet-cleaning.co.uk CARPETS

MATTRESSES

UPHOLSTERY

STAIN & ALLERGY PROTECTION

CURTAINS

IN & AROUND HAMPSHIRE

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Cleaning - Carpets / Upholstery

Dirty carpets?

Trusted trader

Advanced Clean Ltd - Company no: 08322074

Visit www.buywithconfidence.gov.uk

19

Windows / Glass / Double Glazing

UPVC & Aluminium Double Glazing High Quality Products 10-year Guarantee Excellent Service & Aftercare Stansted Park Garden Centre · Stansted Park · Rowlands Castle · Hampshire · PO9 6DX

Tel: 02392 413999

Registered Company 25971

We are FENSA registered and are approved by Trading Standards.

· Tel: 0800 169 6727 · Email: info@wonderful-windows.co.uk ·

www.wonderful-windows.co.uk

ASPECT HOME IMPROVEMENTS

• WINDOWS • DOORS • CONSERVATORIES • BI-FOLD DOORS • CONSERVATORY ROOF REPLACEMENTS • INSTALLATION & REPAIRS

02380 602767 07917 533827 07802 766735

ExtErior Plastics & Building sErvicEs

www.advancedexteriorplastics.co.uk

call for a gEnuinE quote

visit onE of our showrooms at

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5 Manor FarM road Bitterne triangle SouthaMpton So18 1nn

168 Fair oak road BiShopStoke eaStleigh So50 8ha

tel: 023 8069 2447 advancedexteriorplastics@hotmail.co.uk

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

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Windows · Doors · Conservatories · Orangeries · Bi-folding Doors Composite Garden Rooms · Roofline · Conservation Windows Conservatory Re-roofing · 10 Year Guarantee Repair & Maintenance to all types of Double Glazing

For all your double glazing requirements call us on 023 8084 9198

Family Run Since 1981 OUNTY E C C IR O

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Waterside Blinds

We specialise in all types of blinds and shutters and as a local family run business with an outstanding reputation we pride ourselves on offering competitive prices and a professional service

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Chimney sweeps

• All Chimney problems solved.

• Fireplaces sold and fitted.

• Stoves sold and fitted.

• Professional sweeping service.

• Chimney lining fitment and replacement.

• Chimney cowls sold and fitted.

TEL: 01264 861209 FREEPHONE: 0800 6890006 www.toast-fireplaces.co.uk

Visit www.buywithconfidence.gov.uk

Chimney Cleaning

• Conservatory blinds • Shutters • Awnings • Roman • Wood Venetians • Roller • Vertical • Pleated • INTU • Perfect Fit

Unit 1 Trident Business Park,

Windows / Glass / Double Glazing

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Want to stand out from the crowd? Get your business approved by Trading Standards and you could advertise here!

Call us now on 01962 833620.

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EmErgEncy rEpairs small rEpairs to a complEtE rEplacEmEnt re-tile or re-slate · chimneys Dismantled re-pointed or rebuild · leadwork

Free advice & estimates

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replacement UpVc Fascias & guttering OUNTY E C C IR O H U S

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All aspects of pitched and flat roofing, fascias, soffits and guttering.

period & listed · Building renovation

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56 Shaw Close, Andover, Hampshire SP10 3BT

Roofing

Bitterne roofing ServiceS EST.1985

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local authority aPProval

SouThampTon

02380 464743 bitterneroofing@aol.com

www.bitterneroofingservices.co.uk 19 Balaclava road, southamPton, hamPshire so18 6ns

Flat roofing specialists since 1971

We are high performance flat roof specialists New Roofs, Repairs & Insurance Work All Work Guaranteed We only use QUALITY materials Competitive Prices & Free Estimates We are a local family run business with

over 25 years experience

023 8069 3553

www.sbmflatroofing.co.uk Wilverley, Willow Grove, Fair Oak, Eastleigh

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Family run business

Free Site Survey & Written Quotation

UPVC Fascia, Soffit & Guttering, Cappings

High Performance Felt Roofing

Work by Jones Bros Ltd Directly Employed Staff

Single Ply & Seamless Liquid Plastic

10, 15 & 20 Year Manufacturer’s Warranties

Mastic Asphalt Roofing, Flooring & Tanking

Call email: emma@jonesbrosroofing.co.uk

www.flatroofing.eu

01252 220220 01730 220006 Call

email:

17 St Marys Road, Hayling Island, PO11 9BY

01243 330048 02392 463211 01962 690067 023 8007 0068

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Roofing

P J Smith Roofing & Building Services Ltd A reliable local family business that can provide quality building and roofing services • Extensions and loft space living conversions • Construction of garden rooms and be-spoke summer houses • All types of roofing, lead work and lantern installations • Re-pointing and chimney dismantle and rebuilds • Specialist in working with arts and crafts, heritage and listed properties • Sourcing handmade and reclaimed materials E IR

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Tel/Fax: 01256 882866 Trading Standards Approved

Visit www.buywithconfidence.gov.uk

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Tree removal, thinning & lifting Residential & commercial work

Scrub clearance & hedge trimming Stumps removed

We guarantee we can help. For professional, friendly advice, call:

Basingstoke area

Fleet area

01256 763 162

Camberley area

01252 624 702

01276 537 500

Fully trained & certified staff £10m Public Liability Insurance

Health & Safety focussed 25 years experience

Images, video, client lists & more at:

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Tel: 01962 861597 A L BRA CI

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HOLBURY, HYTHE, HAMPSHIRE SO45 2PG

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Tree work to BS3998-10.

Tree reports undertaken.

24hr Storm damage call out available.

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www.cedardale.co.uk

Using Buy With Confidence businesses gives you real peace of mind - all members are fully vetted and approved by Trading Standards.

Tree Pruning and Removal Free Quotations • Insured up to £10 million

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Tree Work

The Complete Tree Service

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Tel: 02380 207782 Mob: 07946634037 Email: specialbranch-treeservices@unicombox.com

www.specialbranch-treeservices.co.uk 24

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Reduction / Thinning

Tree Work

D Hodgson Tree and Landscape Services Tree Removal / Dismantling Dead Wood · Hedge Cutting Stump Grinding · Fencing Patios · Decking Driveways · Turf Laying Fully insured · Free Quotations

02380 693227 07715 567 247

davehodgson2010@hotmail.co.uk

www.dhodgsontreeandlandscape.weebly.com

Garden Maintenance Soft & Hard Landscaping Licensed Waste Carrier Winter Salt Spreading & Snow Clearing Private and Commercial

Design & Construction Driveways Paths Patios Water Features Pergolas Fencing Decking

GARDEN SERVICES SINCE 1980 FULLY INSURED

WESSEX GARDENERS LTD, HOMELEIGH, WEST END ROAD, BURSLEDON, SOUTHAMPTON SO318BN

Tel: 023 8040 5574 Mob: 07552 160770 wessexgardeners@btconnect.com

Tel: 01962 771 479 Mob: 07879 651 065

www.geminilandscapes.com

Gardens / Landscaping & Maintenance

Wessex Gardeners Ltd

www.wessexgardeners.co.uk Visit www.buywithconfidence.gov.uk

25

All aspects of landscaping undertaken · Driveways · Patios · Fencing · · Brick & Sleeper Walling · Decking · · Drainage · Irrigation · Turfing · Water Features · · Seasonal Planting · Breedon Gravel Paths · · Restoration Gardens · Artificial Turf ·

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GardEn dEsiGn, LandscapinG & MainTEnancE design & construction, patios, decking, Maintenance, Land clearance, Fencing, Water Features, Turfing & Hedge Trimming.

www.cggardenlandscapes.co.uk

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GardEn LandscapEs

Mobile: 07718 483335 Email: cggardenlandscapes@gmail.com

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cHrisTian GEorGE

Tel: 01420 538510

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Tel: 023 8019 7529 Mobile: 07711 396 940 ronirba@aol.com

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Gardens / Landscaping & Maintenance

Established 1996 Experienced Landscape & Qualified Horticulturalists

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Award Winning family business based in Warsash. Est 17 years.

Marshalls Approved Contractor.

Fully insured Free Quotations

Tel 01489 557268 · Mob 07958 678811 info@aw-paving.com

www.aw-paving.com

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Fencing

●

Fencing Sheds Log Stores ●

We supply and erect all types of fencing, gates & railings Duck Island Lane, Ringwood, Hants BH24 3AA

Tel: 01425 476617

Sheds / Garden Buildings

●

Installation Service Available

Call Andrew or Ashley on

01962 733990 www.prospectfencing.co.uk

F: 01425 476610 E: enquiries@smith-fencing.co.uk

www.smith-fencing.co.uk

We are a family run business that has been designing and erecting timber buildings for over 26 years.

We can design and construct any building to your specification.

All types of buildings include: Sheds & workshops · Summerhouses & gazebos · Play houses · Garages · Solar sheds · Tool tidy’s & potting sheds · Home offices · Pool houses · Dog kennels · Swimming pool pump rooms · Pool changing rooms · Timber conservatories · Beach huts · other services: Shed repairs · Fencing · Decking · Tree surgery · 20 year product guarantee on Shed Sheet Rubber Roofing

The RighT choice foR seRvice and value

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Is your business good enough to become ‘Trading Standards Approved’?

“

If so, call one of the Buy With Confidence team now on 01962 833620 or apply online at www.buywithconfidence.gov.uk

Visit www.buywithconfidence.gov.uk

27

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Driveway Specialists

Our services include Driveway Installation u Tarmac & Surfacing u Block Paving u Resin Aggregate u Decking u Garden Design u Patios u Soft Landscaping u Pattern Imprinted Concrete u Groundwork & Brickwork u Artificial Grass u

Tel: 02380 236614 Mobile: 07594 271823 Email: info@thedrivewaydivision.co.uk

www.thedrivewaydivision.co.uk 28

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

ience!

No Subcontractors Used Fully Insured • Full Portfolio Available • No Deposits or Interim Payments Required •

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www.newdrives.co.uk

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If your patio or driveway is not looking at its best we can offer a complete cleaning and restoration service. Our high speed pressure washer gives amazing results every time.

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Marshalls Approved Contractor.

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Businesses Wanted

Have you had good service from a business who is not in our scheme?

If so, you can recommend them for membership by calling the Buy With Confidence team on 01962 833620.

Tel 01489 557268 · Mob 07958 678811 info@aw-paving.com

www.aw-paving.com

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Tell the business you found them in the Buy With Confidence directory – why would you want to use anyone else!

Driveways / Paving - Cleaning / Sealing

Cleaning · Remedial Work Re-sanding · Sealing

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A. Withey Paving Ltd.

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Call us for a FREE brochure & DVD

01329 847777

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Local Family Business Established for over 40 years • FREE Design & Planning Service • Quality Workmanship Guaranteed •

Drive on our exper TS IALIS PAVING & SURFACING SPEC

Driveways / Tarmac / Paving

S • PATHWAYS • BLOCK AYS • PATIO PAVING • DRIVEW MACADA ING M • CONCRETE • LANDSCAP

Keep up-to-date with Hampshire Trading Standards!

Follow us on Twitter at:

@HantsTS

“

Visit www.buywithconfidence.gov.uk

29

Home & Appliance Repairs/Installation Whether you are looking for someone to fix a burst pipe, install under floor heating, rewire your house, or mend your washing machine, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence members have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06.

• Gas Engineers / Servicing • Heating Services • Plumbers / Plumbing • Electricians / Electrical Services

30

• Electrical Appliances Repairs / Spares • Aerial Installers

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THE RIGHT JOB, AT THE RIGHT PRICE, AT A TIME THAT’S RIGHT FOR YOU

Local & Friendly Professionals No Callout Charge Free Estimates 24 Hour Callout Fully Qualified & Insured Worked on BBC’s DIY SOS when working for Kier All Plumbing Work Undertaken Boiler Servicing, Repairs and Fault Finding Installation Of Central Heating Boilers, Cookers & Gas Appliances Flexible Payment Plans on all New Boilers Annual Service and Maintenance Plans from only £5 per month Boiler Insurance & Cover Plans

Office: 02392 987 117 Freephone: 0800 612 2320 Email: info@igasengineers.co.uk

www.igasengineers.co.uk

Visit www.buywithconfidence.gov.uk

31

call 02380 642 705 mob 07771 695 431

All aspects of plumbing Heating - Installation - Repairs Bathroom fitting

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REG 542855

www.ncplumbingandheating.co.uk nick.carr@ncplumbingandheating.co.uk

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l Central heating installations, repairs, alterations, powerflushing and boiler changes.

Domestic & Commercial Gas Installation Gas Safe · Solar · Renewable Energy Worcester Bosch Accredited Installers providing a 10 year guarantee on selected boilers Over 28 years experience · Free quotes YEAR

l No job too small. All work guaranteed. l Emergency callout.

Mick on 02380 487773 (Totton) or 07973 388895 Dave on 02380 669422 (Totton) or 07901 557062 Providing honest and reliable services for your home Approved BAXI installer

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Plumbing and Heating limited

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Everything from a tap washer to a complete heating system.

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Tribbles BU

Heating Services

Plumbing & Heating

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0800 611 8787

Free Phone Number: Mobile: 07776 147570 Email: info@rfwheating.co.uk

www.rfwheating.co.uk

Darlee Court, Darlee Gate, Bursledon, Southampton SO31 8ED

Stephen Ford Plumbing & Heating OUNTY E C C IR O

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All General Plumbing · Bathrooms & Showers · Hot Water Cylinders · Fully Insured & New and Replacement Radiators & Towel Rails · Shower Valves · Free Estimates Bathroom & Kitchen Taps · Tap Washers · Toilet Cistern Inner Replacement · Loft Tanks · Ball Valves · Stop Cocks · Water Softeners · Shower Boaster Pumps ·

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907033

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Heating Services

Tel: 023 8026 3027 Mob: 07786 696264 www.collardheatingandplumbing.co.uk Email: paul@collardheatingandplumbing.co.uk

17 Merrieleas Close, Chandlers Ford, Hampshire SO53 2FP

Tel: 01489 790507

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Mob: 07766 916371 boiler servicing / repairs / installations all aspects of natural and lpg gas work ● central heating installations / upgrades ● bath and shower rooms ● all aspects of plumbing maintence ●

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Boiler installations & upgrades

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No call out charges & free quotes/estimates

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125 Winchester Road, Chandlers Ford, Hampshire SO53 2DR

pmhgasandelectrical@gmail.com

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Tel: 023 81 700 117 Mob: 077 9900 3042

Specialists in bathroom design, refurbishment & installation

Over 40 years experience

We offer a wide range of plumbing services: bathroom Design & general Plumbing Installation Power Flushing

boiler Installation & Repairs gas Central Heating Installation Central Heating upgrades

under Floor Heating unvented Hot Water Cylinders Wet Rooms There is no substitute for experience

21 Brook Road, Fair Oak, Eastleigh, Hampshire SO50 7AZ telephone: 02380 600719 mobile: 07860 288511 email: info@hampshirebathrooms.com www.hampshirebathrooms.com

Visit www.buywithconfidence.gov.uk

All gas related work is carried out by Gas Safe Qualifed Engineers

Plumbers / Plumbing

I R RogeRs PlumbIng & HeatIng bathroom suppliers & Installers

Gas Engineers / Servicing

RMG

& PMH Gas Electrical

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Heating Services

Taking care of your home...

• Central heating & boiler installation • Boiler and gas appliance servicing, breakdowns and repairs • Annual service & maintenance plans from ONLY £6 per month • Landlord gas safety checks • Power flushing • Solar Hot water installations, Plumbing, and Electrics, LPG and bottled gas covered • FREE estimates • All work guaranteed

Gair Gas now offer a fantastic 10 year warranty on all Worcester Greenstar gas or oil fired boilers*.

* Terms & conditions apply

Call 02380 363838 Lakewood House, 50 Hiltingbury Road, Chandlers Ford, Hants SO53 5SS

144901

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www.gairgas.co.uk E-mail sales@gairgas.co.uk

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Gas boilers

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Heating systems

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Oil boilers

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Showers

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Gas fires

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Water leaks

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Warm air heating

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Underfloor heating

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Burst pipes

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Renewable energy systems

203168

Telephone 07979 762164

Email collins.andrew79@gmail.com

Need an Electrician?

Domestic Commercial & Industrial Installations

247

electrics

We pride ourselves on many things: our electrical design skill, from lighting installations to complete projects; our exacting attention to detail, our indepth industry knowledge (many of our team have years of invaluable experience), and our ability to take management responsibility for delivering our projects on time – and on budget.

If you are looking for a team to bring your project to life, be it a renovation, a bespoke housing development, school, leisure facility or a social housing scheme – talk to us.

BU

Mobile: 07802 448447

Visit: www.247electrics.co.uk Email Mike@247electrics.co.uk

15 Dene Way, Southampton SO40 7DA

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Unit 7 Vicarage Farm Business Park, Winchester Road, Fair Oak, Eastleigh, Hampshire SO50 7HD

Your Fast, Reliable Electrician At A Sensible Price Full/Part rewires & New Kitchen Wiring Effective Fault Finding Est. 20 years Free Estimates All work guaranteed

Electricians / Electrical Services

Local and trusted electrical contractors, working with commerical and domestic clients throughout the region since 2001

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Taps • Toilets Drains unblocked

Want to stand out from the crowd? Get your business approved by Trading Standards and you could advertise here!

Call us now on 01962 833620.

Plumbers / Plumbing

Plumbing Maintenance

Heating Services

●

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email@apolloelec.co.uk www.apolloelec.co.uk

Visit www.buywithconfidence.gov.uk

35

Electricians / Electrical Services

Autumn Electrical Services Ltd Providing Excellence, Quality & Safety at all times Specialists in Lighting & Power

• Friendly, local and reliable • Fully approved NICEIC contractor & installer • Electrical inspections, testing & certification • DBS (CRB) checked for peace of mind • New fuse boards, rewires & alterations • Domestic & Commercial • Same day emergency call-out Contact us for free, no obligation quotes and advice today

Tel: 023 8000 0271 Mob: 07971 817903

Email: info@autumnelectrical.com

www.autumnelectrical.com

J.Russell Electrical

ELECTRICAL CONTRACTOR

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DK Sanders Electrical Services, 5 Bruyn Road, Fordingbridge, Hampshire SP6 1QZ

Tel: 0800 298 2619 Mob: 07748 982122

info@dkselectrical.com www.dkselectrical.com

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Using Buy With Confidence businesses gives you real peace of mind - all members are fully vetted and approved by Trading Standards.

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DK Sanders Electrical Services

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

KEEN ELECTRICS Rochester House, 5 Aldershot Road, Fleet, Hampshire, GU51 3NG

Tel: 01252 614987 fax: 01252 616049 Email: info@keenelectrics.co.uk Web: www.keenelectrics.co.uk

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Industrial • Commercial & Domestic • Installations Repairs & Maintenance • Fire Alarms Member of ECA - Electrical Contractors Association Member of NICEIC - National Inspection Council for Electrical Installation Contracting

Tel: 01425 620243

Southampton (023) 8086 2675 Fax (023) 8066 6379

www.silversparks.net

September Cottage, Ringwood Road, Netley Marsh, Southampton, Hampshire SO40 7GX

office@silversparks.net

MSB

APPLIANCES

Domestic Appliance Sales and Repairs

t: 023 8042 2895 m: 07798 661115 e: msbappliances@hotmail.co.uk www.msbsouthampton.co.uk

Visit our Show Room: 120 Merryoak Road Southampton SO19 7QN

email: info@mlewiscontract.co.uk

Keep up-to-date with Hampshire Trading Standards!

Follow us on Twitter at:

@HantsTS

SATELLITE & AERIALS

BASINGSTOKE WINCHESTER

www.horizonsatellites.co.uk

01256 841860 01962 708073

info@horizonsatellites.co.uk

VIInstallations AR& Dish EW L●EAerial AERIALS

TV, FM aerials and satellite dishes installed and repaired.

All television equipment installed.

Telephone 01794 323 204

Visit www.buywithconfidence.gov.uk

Aerial Installers

● Satellite, Aerial, Sky & Freeview ● TV Wall Installation ● Tuning & set up of your equipment ● WiFi Signal Improvement ● CCTV Installations Family Run Business Est 1988 ● Sonos Sound Sytems

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ELECTRICAL CONTRACTORS

Electricians / Electrical Services

If you require any electrical work and wish to employ qualified electricians you can trust, from a well respected company, then please call our contracts manager, Kevin Willcox, who will be happy to assist you with any enquiry.

37

Pest Control, Security & Fire Safety Whether you are looking for someone to fit an alarm, replace a lock, supply a fire extinguisher or help with rodent control, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence members have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06.

38

• Pest Control

• Alarms & Security Services

• Locksmiths

• Fire Protection / Equipment

Pest Control

01425 482001

- Experienced Staff, Fully Insured & Qualified Protect your home and business against pest damage, contamination & health risks.

Southampton 023 8073 9071 Romsey 01794 323645 Email info@cedarpest.co.uk Web www.cedarpest.co.uk

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- Specialist Bee Friendly Service

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- Against All Pest Species - Rodents, Insects & Birds.

- Individually tailored on-going pest prevention contracts, competitively priced.

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Free survey & estimates Reliable and fully trained pest control technicians Insects - Ants - Bed Bugs - Bees - Carpet Beetles - Cluster Flies - Cockroaches - Earwigs - Fleas - Flies - Wasps

Birds - Pigeons - Seagulls Rodents & Wildlife - Mice - Moles - Rats - Rabbits - Squirrels

We cover all central southern england

Tel: 023 8066 0861

info@wessexpestcontrol.co.uk

www.wessexpestcontrol.co.uk

Visit www.buywithconfidence.gov.uk

39

“

We specialise in providing the full range of professional pest: n Control n Prevention n Proofing n Advice To protect: n Domestic n Commercial n Agricultural

Shop:

OPEN 08:30 - 17:30 Mon - Fri

www.kestrelpestcontrol.com

it! do e w e it, sit ils. e m eb ta na e w r de u e fo Yo S

May Place Basingstoke RG21 7NX

01256 355002 www.locks-keys.co.uk 24 Hr Emergency Service

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Nurse Call · CCTV · Emergency Lighting · Warden Call · Security Lighting Access Control · Fire · Door Entry · Nurse Call · Emergency Lighting Fire · Access Control · Nurse Call · Emergency Lighting · Warden Call · CCTV · Intruder Alarms · Access Control · Fire · Nurse Call · Door Entry · · Nurse Call · Intruder Alarms · Security Lighting · Warden Call · Fire · · Nurse Call · Barriers · Emergency Lighting · Warden Call · Access Control · · Door Entry · Fire · Security Lighting · CCTV · Intruder Alarms · Door Entry Fire · Door Entry · Nurse Call · Intruder Alarms · Barriers · Emergency Light-

Experienced local locksmith service • All locks opened, repaired, replaced

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The Alarming Company is one of the largest providers of security, CCTV and access control systems on the south coast. We work with large organisations, small businesses and private individuals to help them to protect the things that matter most.

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Alarms & Security Services

Your Local Experienced Locksmith(est 2000)

• 23 years experience

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KEY, LOCK, DOOR & WINDOW SPECIALISTS

e-mail: info@kestrelpestcontrol.com

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Associated with: n Rodents n Insects n Birds

BASINGSTOKE LOCKSMITHS Ltd

Unit 19 Monks Brook Industrial Park School Close Chandlers Ford SO53 4RA

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Locksmiths

Premises against: n Infestation n Contamination n Damage n Health Risks

Tell the business you found them in the Buy With Confidence directory.

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Pest Control

KESTREL PEST CONTROL LTD

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02380 308332

The Alarming Co Ltd, Fareham Heights, Standard Way, Fareham, Hampshire PO16 8XT

www.lockright-security.com

www.alarming.co.uk

Also covering Romsey: 01794 899039 Winchester: 01962 708183

Tel: 01329 314444 Email: sales@alarming.co.uk

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

WE CAN INSTALL, MAINTAIN AND FAULT FIND...

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INTRUDER ALARMS FIRE ALARMS CCTV ACCESS CONTROL GATE AUTOMATION EMERGENCY LIGHTING EXTINGUISHERS N

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100 BOTLEY ROAD, NORTH BADDESLEY, SOUTHAMPTON, HAMPSHIRE SO52 9DW

INFO@FIRSTCONTACTFIREANDSECURITY.CO.UK

WWW.FIRSTCONTACTFIREANDSECURITY.CO.UK

ELECTRONIC SERVICES · CCTV installation · Intruder Alarm Installation · CCTV Monitoring · Gate Automation

SECURITY SERVICES · Keyholding · Alarm Response · Mobile Patrols · Manned Guarding

ADP Security Systems Ltd, Unit 2a, Bedford Road, Petersfield GU32 3LJ

Tel: 01730 261510 www.adpsecurity.com

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ADP Security Systems Ltd., delivers integrated security solutions that are tailored to your needs, which include:

Want to stand out from the crowd? Get your business approved by Trading Standards and you could advertise here!

Call us now on 01962 833620.

Alarms & Security Services

FIRST TO CONTACT, FIRST TO KEEP YOU AND YOUR PROPERTY SAFE

Reliability & Performance Approved by Hampshire Trading Standards Promoting Customer Care and Personal Attention info@atlasfireprotection.co.uk

Fire Protection / Equipment

Dedicated to Quality

1 Titan House, Calleva Park, Aldermaston, Berks RG7 8AA The British Fire Consortium – Member

Visit www.buywithconfidence.gov.uk

41

Motoring & Transport Whether you are looking for someone to service your car, repair the bodywork, or do an MOT, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence members have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06.

• Car Repairs / Servicing

• Car Sales

• MOTs

42

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Car Repairs / Servicing

EST. 1985

Cars, Vans & Campers MOT Class 4 & 7 Servicing • Diagnostics Tyres • Exhausts • Repairs Welding • Air Conditioning

MOT Bay

023 9252 8080

Bury Cross Garage, Privett Road, Gosport PO12 3SY www.aandsmotors.com

Hurstbourne Garage

ALL MAKES & MODELS

online...

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Email: info@hurstbournegarage.co.uk

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Class 1 MOT (Up To 200cc Motorcycles/Scooters) Class 2 MOT (All Other Motorcycles/Scooters) Class 4 MOT (Cars & Motorhomes) Class 7 MOT (Up To 3.5t Light Commercial)

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Family Run Vehicle Service & Repair Centre All Makes & Model Of Car, Motorcycle, Scooter, Quad, Horsebox & Commercial Vehicles Classic Car Repairs

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Latest Diagnostic equipment (software updated every month) Repairs to all makes & models (Exhausts, shock absorbers, clutches, batteries, brakes & brake pads)

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including servicing on cars still covered by manufactures warranty

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A friendly, family-run garage offering over 30 years experience

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www.windmillgarage.co.uk

Visit www.buywithconfidence.gov.uk

43

SERVICE ON ALL MAKES & MODELS Unit 4, Belbins Business Park, Cupernham Lane, Romsey SO51 7JF

PHONE: 01794 516999

MOT’S · AIR CONDITIONING FREE LOCAL COLLECTION · FIVE FREE COURTESY VEHICLES PEUGEOT TRAINED TECHNICIAN formerly MASTER TECHNICIAN for the then Southgate Romsey

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FREE Local collection and courtesy car (T&C’s apply) Free Safety Checks Please ring our friendly team on: 01962 736186 andy.wilcan@live.co.uk www.wilcan.co.uk

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Servicing, MOT, Tyres, Air Con & Body Repairs

THE LONG BARN, WINCHESTER ROAD, ALRESFORD SO24 9EZ

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INDEPENDENT CITROEN & PEUGEOT SPECIALISTS

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BELBINS GARAGE

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Established for over 25 years, NFL Smart Repairs provide high quality body repair services. Large or small body repairs: Dents in panels, chips in bodywork, scratches on plastic bumpers and damage to upholstery is where NFL Smart Repairs proves to be the smartest choice!

For our full list of services and how to find us please visit our website or call the number above

www.nflsmartrepairs.co.uk

UNIT 3, MONKS BROOK INDUSTRIAL PARK, SCHOOL CLOSE, CHANDLERS FORD SO53 4RA

MOTs

Millbrook Ltd GARAGE SERVICES

VEHICLE TESTING STATION APPROVED BY THE VEHICLE INSPECTORATE

MOT testing at Hampshire County Council workshops, £50 + free re-test

Car Sales

Totton Workshop Jacobs Gutter Lane, Totton SO40 9TQ Tel: 02380 669120 Bishops Waltham Workshop Botley Road, Bishops Waltham SO32 1DR Tel: 01489 895305

www.hants.gov.uk/htm-mot

MOT Testing Station Local Collection & Delivery Repairs & Servicing 6 OAKLEY ROAD, SHIRLEY, SOUTHAMPTON, HAMPSHIRE SO16 4LG

Tel: 023 8070 2592

www.millbrookgarageservices.co.uk Britannia Road, Northam, Southampton, Hants SO14 5RG Tel. 02380 331144 Guildford Road Godalming, Surrey GU7 3BU Tel. 01483 423555 9 Bar End Road, Winchester, Hants SO23 9NT Tel. 01962 840888 Forest Road, Wokingham, Berkshire RG40 5SB Tel. 01344 862828

www.freeborngroup.co.uk

44

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

BIG

Car Sales

SAVE

at the South’s largest car supermarket ✔ Unbeatable choice

✔ Unbeatable savings ✔ Unbeatable service

Portsmouth - Crawley - Billingshurst

Tel: 02392 807287

Visit www.buywithconfidence.gov.uk

45

Professional & Other Services Whether you are looking for someone to write a will, prepare a funeral plan, give financial advice, repair a computer or help with house clearance, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence members have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06.

• Will Writing

• Computer Sales / Support / Repairs

• Funeral Services

• Removals / Storage / House Clearance

• Financial Services • Insurance Services 46

UNIT 12, SHELLEY LANE, ROMSEY, HAMPSHIRE SO51 6AS

www.heritagewillwriting.co.uk

01256 323165

24 Hours

7 London Road Hook, RG27 9DY

01256 761717

Funerals

Tel: 02380 879243 adam@heritagewillwriting.co.uk

380 Worting Road Basingstoke, RG22 5DZ

LE

Offering a friendly, personal advice service on will writing and estate planning Wills · Lasting Power of Attorney · Trusts Severance of Tenancy · And more

SO

Es ablished 1961

Our family serving your family for over 55 years

3rd Generation family owned and run Funeral Directors and Monumental Masons

Will Writing

Spencer & Peyton Ltd

Trading Standards approved

spencerandpeyton@btconnect.com

Offering a bespoke financial planning service, specialising in investment & retirement planning, protecting you & your estate and later life advice.

UNIT 12, SHELLEY LANE, ROMSEY, HAMPSHIRE SO51 6AS

www.spencerandpeyton.co.uk

ST LORI ON SITE F

TEL: 02381 244266

01256 355556

newforestwealthmanagement@sjpp.co.uk www.newforestwealthmanagement.co.uk

www.theflowergirlflorist.co.uk

I N S U R A N C4E

B R O K E R

James House, 153 Grosvenor Road, Aldershot, Hampshire GU11 3EF

t: 01252 343 822 f: 01252 342 379 e: insurance@pwins.net w: www.pwins.net

PC Problems?

Contractors • • Landlords

Commercial Combined • Manufacturers •

IT Support • Make Windows 8 & 10 easier to use • System/Software setup, Data transfer • Virus & Spyware cleaning & Security • Tune Ups & Health Checks

Call Gerry on • Upgrades, Hardware, Cracked Screens Mobile: 07900 845814

www.gerryball.co.uk • Data recovery - PC & Macs TELEPHONE

01962 712674

• Home Visits, evenings by arrangement • 10% off labour with this advert

house clearance ” “ A2B specialists

Offering full or part house clearance

• Fast and Professional Clearance of ALL Types of Properties • Properties Left Clean and Clear for Vacant Possession or Sale • Deceased Estates Handled Sympathetically • Enquiries Welcome from Estate Agents and Solicitors • Reliable and Courteous Service • References Supplied on Request • Removal Service also Available

BASINGSTOKE 01256 843366

Removals

• Wireless setup & Networking

• Retailers • Marine Liability • Indemnity

Computers

Property • Auto Trades

Insurance

P&W INSURANCE GROUP C O M M E R C I A L

Financial

Pre-paid funeral plans discussed without obligation.

mobile: 07881 596236 www.a2bmoves.co.uk

Visit www.buywithconfidence.gov.uk

47

Removals / Storage / House Clearance

Clearance Service

FULL/PART HOUSES CLEARED Moving in or moving out? – or just having a clear out FREE ESTIMATES Garages, Sheds, Attics, Workshops etc All cleared of rubbish – we do all the loading (holder of Waste Carriers License) Estate Agents and Solicitors Contracts Welcomed Experienced in Clearing Hoarders Properties

Look no further, telephone Michael or Angela of Garbage Gathered (A family run business established over 30 years)

01794 322365 mobile: 07930 151446 ROMSEY

48

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

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Buy With Confidence +Care Buy With Confidence +Care is an extension of the Buy With Confidence scheme into the care sector. Buy With Confidence +Care is run by a collaboration of Adult Services with Trading Standards to ensure that businesses which provide care are vetted and approved to give you peace of mind.

Whether you are looking for someone to provide personal care, live in care, dementia care, companionship or palliative care for your loved ones, you will find details of honest and reliable businesses over the next few pages.

Please remember, not all Buy With Confidence +Care members will have advertised in this directory, but all members are listed at the back. To check if a business is a Buy With Confidence +Care member you can visit our website: www.buywithconfidence.gov.uk or call 03454 04 05 06. • Care At Home Visit www.buywithconfidence.gov.uk

4949

Care At Home

Family run business passionate about providing quality care that we would want for our loved ones.

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Bluebird Care

Caring for you at home “Overall Outstanding” Care Quality Commission (CQC) rated home & live-in care provider. www.bluebirdcare.co.uk

Place Your Trust in Us A person centred, personal service Our care is all about you. Your wishes, along with those of your family and your supporting health and social agencies, are paramount. Our aim is to empower you to enjoy your home, your independence and your inclusion in your community to the full.

Crown Home Care provide an extensive selection of high quality,flexible and responsive home care services for elderly, vulnerable and young clients.

Services Include: • Daily Care • Live In Care • Respite Care Companionship Service • Palliative Care • Dementia Care

Please Call 01252

844923

Website: www.crown-homecare.com Email: Info@crown-homecare.com HAMPSHIRE DOMICILIARY CARE PROVIDERS

50

Fareham, Locks Heath, Gosport & surrounding areas.

01489 582926

enquiries@caringhandsds.co.uk www.caringhandsds.co.uk

Please call our friendly team at

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Personal care • Dementia care Companionship • Palliative care Short and long term care and much more…

Alton & Alresford: T: 01420 550 777 E: alton@bluebirdcare.co.uk Andover & Stockbridge: T: 01264 310 888 E: andover@bluebirdcare.co.uk Winchester, Eastleigh & Romsey: T: 01962 856 900 E: winchester@bluebirdcare.co.uk

YOU is proud to offer a person-centred, dedicated one-to-one quality domiciliary care service across Hampshire.

Our passion is for care and support which you can rely on in your own home or as part of your community.

YOU provides respectful personal care, companionship, advocacy, and support with being a part of the local community.

01329 825930

enquiries@theyoutrust.org.uk www.theyoutrust.org.uk The YOU Trust Ltd is registered in England no1898188 and is a registered charity no 291489. © The YOU logo is a registered trademark.

Registered Address: South Wing, Admiral House, 43 High Street, Fareham, Hants, PO16 7BQ

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

All our members at the time of print are listed alphabetically by their primary trade category below.

For those that have advertised within, the page number of their advert is highlighted before their business name. Members are only listed once but may cover more than one trade category.

Full details for all members can be obtained by calling 03454 04 05 06 or visiting www.buywithconfidence.gov.uk

Trade Category

Pg Business Name

Accountancy & Bookkeeping

Counting Beans Accounting Peter Goddard & Co Limited Treetops Chartered Accountants Ltd Aerial Installers Aerial Fix Aerial Services 37 Clearview Aerials Ltd DJ Satellites & Aerials G-Tec 37 Horizon Satellite Aerial and Home Entertainment Ltd Keith Humphries & Son Communication Aerials Oakley Aerials and Satellite One degree west satellite and aerials Ltd PW Tech Tvtuner Agricultural Supplies G. Farwell Limited Appliance Repairs / Services DD Domestics Architects / Architectural A L Ryder Ltd Services Asbestos Services / Removal Andrews Waste Management Awnings & Blinds Designer Blinds Direct Bathroom Design & 14 BST Plumbing Services Installation Howards of Hayling Johnsons Property Maintenance Limited 15 Ontap Bathrooms 15 PML Distributors and Botley Bathroom Centre Sterling Bathrooms WSX Property Management Ltd Bike Hire / Rental Cyclexperience Ltd Forest Leisure Cycling Bike Sales / Repairs Peter Hansford Cycles Bricklayers J's Quality Homes and Gardens Building Contractors A & G Fencing and Building Maintenance Ltd A 2 Zed's Home Improvements Ltd A Class Construction Ltd Ace Line Paving Ltd Acorn Building Contracts Ltd Alstin Developments Ltd Astral PMS Limited 9 Barnetts Professional Builders

Visit www.buywithconfidence.gov.uk

Members List

Members List

Tel Number 023 8086 0637 01256 701801 01252 541401 023 8026 8835 023 9247 1028 023 8086 8074 07766 333315 023 9243 1974 0800 068 1681 023 8066 7362 01256 780465 01264 324848 01489 660115 01256 354762 01590 682527 023 8069 4351 01252 302352 01420 479261 01962 861777 023 8045 3112 023 9246 5182 01329 510066 07790 005052 01489 786272 01252 518818 01425 838145 01590 624204 01425 403584 01489 573249 01962 678242 023 8073 8422 023 9235 3672 07843 247935 023 9234 8486 023 8024 3336 01252 871645 01256 761200 01329 515320

51

Members List

Trade Category

Pg Business Name

Building Contractors 12

12

10

12

10 12

10

10

9

52

Becheley Building Maintenance Ltd Benchmark Home Improvements Ltd Bunney Builders C&G Building Contractors (UK) Ltd C&T Building Services Ltd C Blann Building Services C.M.Hixon Builders & Co Charsley & Warren Ltd Construction Property Maintenance Services Ltd D J Hooker Limited Dell Developments Ltd Drifix Limited Enmac Building Contractors Foundation Building (South) Ltd Franki Foundations UK Ltd Green Building Maintenance Limited H. Monfared Builders Ltd Hallmark Builders Hambledon Builders Hedge End Builders Hepple Building Services Ltd Hi-Spec Building Services Ltd Homecare Maintenance and Building Services Ltd J Wassell Builders Limited Jason Ranger Building Services Limited Johnson Building Services JPD Services JTPS Limited Kincliff Ltd Kingsbury Home Improvements L Devine & Company Ltd Laguna Services Ltd Leading Leadwork Services Ltd Lehuray Building & Carpentry Lifetime Construction Ltd M J Ritchie Decor and Guttering Services Maple Building Services (Hampshire) Ltd Mark Bickley Martin & Porter Co Ltd Martin Williams Building and Refurbishment Ltd McCarthy Building Services Mill Developments Ltd MJ Woodman Building Contractor NBC Construction Ltd New Forest Home Improvements Ltd Northfield Property Solutions Ltd Novaseal Ltd N T Building & Maintenance Limited O A Barraclough Ltd Olympus Construction

Tel Number 01489 572611 01252 372717 023 8061 0594 023 9221 0033 01256 850358 023 8194 1233 01489 785776 01256 465180 07876 567869 01962 732917 023 8044 6700 07944 684945 023 9264 1901 023 8060 2080 01489 797600 023 9223 2232 023 9282 1323 01590 645483 023 9259 2081 01489 789991 01329 231164 023 9236 8720 01425 511338 01329 235838 01489 787796 023 9252 3493 07976 565470 01252 542727 023 9271 8634 01428 729780 023 9237 4000 023 8061 6663 01489 799762 023 8089 9866 023 9281 2308 07808 181365 01420 88861 01489 784433 023 8063 3580 07535 469522 01256 359023 023 8047 2776 023 8029 2459 01252 338801 01590 673260 01425 483964 01329 823686 023 8055 6699 01256 762137 01276 35839

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Building Contractors

11 9

10

Business Support / Services Butchers Car Repairs / Servicing 43

44

44 43

44 44

P.H.S. Park Home Services Page & Page R J Wheeler Builders Rocon Contractors Ltd S & J Building Services (UK) Ltd Shanker Builders Ltd Silverwoods Construction Ltd Southdowns Builders Ltd Trinity Design and Build Limited Trisel Building Limited Tynwood Vectra Construction Ltd Westwood Building Services Whitman Builders Limited Wings Technical Services Limited WJB Maintenance & Services Wren Building Contractors Ltd Petersfield Business Support Southern Calibration Laboratories Ltd Chalcroft Farm Shop Limited A Harding Vehicle Repairs Ltd A&S Motors Ltd ACC UK Ltd Andy Shore Garage Auto Assistance Ltd Autodan Ltd Basingstoke Autocentre Ltd. Belbins Garage Best Autocentres Ltd Bickerley Garage Brooklyn 4 X 4 Ltd Bursledon Motors Carmaster at Oak Motors Collison Motoring Services Ltd Dave Coles Garage David F. Slade Motor Vehicle Repairs Ltd Derek Osgood Foster & Heanes Ltd Freeborn Garages Ltd Hurstbourne Garage Hutfields of Botley k-tech automotive ltd Kings Motor Services Martin Pilley Services Millbrook Ltd Motocolor (Southampton) Ltd NFL Smart Repairs Ltd Osgoods Limited Paul Baker Custom Metalwork Petersfield Service Centre Ltd

Visit www.buywithconfidence.gov.uk

Tel Number 01489 790590 01794 884771 023 9246 2853 01256 883001 023 8023 2750 023 8022 4223 023 8001 1636 01730 267869 01256 357564 01256 768233 023 8178 3434 07789 997441 023 8028 2600 023 8032 1251 01329 282888 023 8034 0051 01489 690070 01730 300012 01489 790296 023 8060 1154 023 8069 3363 023 9252 8080 01252 370701 01256 352636 023 8026 5262 01420 488588 01256 819601 01794 516999 01962 866977 01425 470203 023 8051 1458 023 8069 6996 023 8061 4368 023 9225 9311 023 9258 9000 01420 587250 01962 840144 01252 615657 023 8033 1144 01264 359540 01489 783117 01256 358222 01256 862221 01425 617030 023 8070 2592 023 8033 3690 023 8026 1329 01420 549979 023 8060 1190 01730 266111

Members List

Trade Category

53

Members List

Trade Category

Pg Business Name

Car Repairs / Servicing

44 43 43 Car Sales

45

Car Sales / Servicing

Care at Home

Carpenter / Joiner

50 50 50 50 50 50 16

16

12

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Phoenix Auto Services Ltd Premier Car Care Quayside Motor Engineers Segensworth Automobiles Ltd Sopley Garage South Hants Garage Services Ltd Speedymech Garage Services Station Garage (Liphook) Sycamore Cars Taylors Garage Wilcan Motor Company William Street Services Limited Windmill Garage Andrews Autosource Avenue Cars BroomBroom.com Durnford Motors Horndean Motor Company My First Car New Forest Estates Petersfield Motor Company Small Cars Direct South Downs Motor Company Thorp Motor Company Unbeatablecar (Hampshire) Vans Direct West Park Motors Alandown Motors Ltd Allens of Tadley Ltd Eden Vauxhall Fareham G T Hewett & Son Ltd Just Volvo Centre St James Motor Company Viking Garages Ltd Bluebird Care Alton & Alresford Bluebird Care Andover & Stockbridge Bluebird Care Winchester Eastleigh & Romsey Caring Hands Domiciliary Services Ltd Crown Home Care The You Trust Ltd Carpentry Services Crown Carpentry Ltd Doors & Glass Ltd FPJ Carpentry Ltd Homewood Domestic Carpentry J K Furness and Son John Hope KJM Carpentry and Joinery KPS Home Improvements Ltd

Tel Number 01962 736343 01794 367852 023 8063 8628 01489 662000 01425 673696 023 8067 1306 023 9226 1414 01428 722663 01243 377755 01489 877433 01962 736186 023 8022 2521 023 9257 1003 01489 878879 023 8063 2000 020 7193 1737 023 8046 2431 023 9259 4000 01252 377788 01590 671338 01730 269999 023 8184 7164 01730 776477 01590 610100 023 9212 3600 023 8077 7441 023 8063 8893 023 9248 2369 0118 981 3623 01329 231511 023 9266 1864 023 8081 3224 023 8078 7777 023 8047 3773 01420 550777 01264 310888 01962 856900 01489 582926 01252 844923 01329 825930 07770 757207 023 8026 8889 023 9221 0010 023 9261 9308 07964 624087 01962 880301 023 8069 4213 01256 429199 0118 981 5619

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Carpenter / Joiner

Carpets & Flooring 19

18 18 18 18 17 Catering

Chamber of Commerce Chimney Cleaning / Services

21 Cleaning Carpets / Upholstery

19

Cleaning - Ovens Cleaning - Windows Cleaning Services

Computer Sales / Support / Repairs

Michael Hall Carpentry Services Ltd M J Griffiths Carpentry & Building Contractors Neil Morley Carpentry and Joinery Paul Knott Joinery Ltd P S Wolf Carpenter and General Builder Split 2 Services Best of Flooring Carpet Fayre Ltd Creative Wood Floors DGK Flooring Ltd Enhanced Floors Ltd Floor Coverings Southern (Basingstoke) Floor Coverings Southern (Eastleigh) Justfloors Ltd Keble Flooring Ltd Monarch Floor Coverings Burgundy Catering The Hog Shack Vanilla Gourmet Catering Ltd Hampshire Chamber of Commerce Chimflue Ltd Cleaner Chimneys Goodfires Chimney Sweeping Ltd Green Sweeps Keith Williams Pebble Beach Sweeps Thames Chimney Sweeps Toast Waltham Black Advanced Clean Ltd Elliott Carpet Care Patrick Carpet Cleaning Ltd S.A.M. Cleaning Ltd Spotless Dry The Kleen Machine Oven Wonder Oven-Care All Seasons Window Cleaning MJ's Window Cleaning Services AllSeal Cleaning Services Limited Clean-my Carpets and Upholstery Enviro Clean GWS Cleaning Company Powerclenz Scimitar Clean Ltd Computer Processing Services Computerwised Diablo Computers Ltd Fareham Computer Repair Ltd Firbanks PC Maintenance Ltd

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Tel Number 023 9226 2300 023 8040 4294 023 8039 0732 023 8047 4787 023 8078 7574 01276 37238 01256 810327 023 9252 5463 01256 811500 01252 616228 023 9378 3377 01256 842742 023 8069 6266 01794 519965 01252 861210 023 8178 0082 023 8069 2269 023 8064 7079 01489 589275 01329 242420 01264 332878 01489 578541 01489 581371 023 8036 0982 023 9246 2150 023 9258 9940 01628 828130 01962 761880 01489 895450 023 8033 1032 023 8069 6000 023 9258 4499 01256 811090 023 8032 1434 0800 695 0318 07776 113937 0800 112 3055 01256 353727 01256 336469 0800 689 9127 01489 600571 01256 323041 023 8043 6752 01329 284312 01420 87352 01329 220295 01256 412154 01420 544866 01329 801011 01489 858109

Members List

Trade Category

55

Members List

Trade Category Computer Sales / Support / Repairs Curtains & Blinds

Designers - Advertising & Graphic Disability Adaptations

Pg Business Name 47 Gerry Ball IT Support System Insight AS Gates, Blinds, Soft Furnishings & Upholstery Carter Blinds Ltd Cynthia Tester Creative Needlecraft Marla Custom Blinds 21 Solent Blind & Curtain Co Ltd 21 Waterside Blinds Farrow Creative Limited

15 Discos / DJs / Karaoke Doors Drains / Drainage Services

Driveways / Tarmac / Paving

26

29

Driveways / Paving Cleaning / Sealing Electrical Appliances Repairs / Spares Electrical Retailer Electricians / Electrical Services

56

26 28 29

1st Ability Hampshire Limited Carefree Living Ltd G. RIXON LTD. IDC Electrical (Southern) Ltd Independent 4 Life Limited J D Codd Ltd K Nash & Sons Ltd P S West Builders Ltd SPC Bathrooms Ltd Chris Burford Professional DJ Acorn Ironmongery Ltd Empire Industrial Doors Ltd 24/7 Drainage Solutions Ltd DIM Drainage Services Free Drains Services Ltd Metro Rod (Portsmouth) A. Withey Paving Ltd Beewise Driveways Drive Doctor Elite Patios Limited Newdrives Premier Driveways R & D Surfacing Contractors Ltd Roni Phillips Landscapes Ltd The Driveway Division A. Withey Paving Ltd

37 M.S.B. Appliances Rayner Appliance Care Ltd TrueCall Ltd 35 24/7 Electrics Limited Absolute Electrical Services Ltd Absolute Power Electrical Services Ace Electrical Engineers Ltd 36 ALB Electrical Ltd Alderpat Electrical Limited Alton Electrical Services Ltd APL Electrical 35 Apollo Electrical Limited

Tel Number 01962 712674 01329 835500 07795 167552 023 9200 5103 01329 833784 01329 849922 023 8051 0333 023 8084 0505 01730 710033 01794 500636 023 8124 2198 01329 834600 0845 270 7422 0800 500 3001 023 8081 7808 07860 565764 023 8073 9826 023 8178 4224 01264 354820 01252 786510 023 8061 0676 0800 955 7066 0118 973 2222 01256 336644 01730 264371 01489 557268 01329 235993 01329 510648 023 8051 2929 01329 847777 01252 377047 023 8060 0350 023 8019 7529 023 8023 6614 01489 557268 023 8042 2895 01256 354295 020 8940 4111 023 8029 3824 01794 514343 01428 606866 023 8098 9260 023 8026 7984 01252 333748 01420 86194 01252 859637 023 8060 2550

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Electricians / Electrical Services

Energy Assessors - Energy Performance Certificates

36 Autumn Electrical Services Ltd Berridge Electrical Services Limited BSA Regal Electrical Services Ltd CDI Electrical Services CEC Electrical Services CEI Electrical Limited Dibben Electrical Contractors 36 DK Sanders Electrical Services Dynamelec Limited Earth Electrical (Southern) Ltd ECO-Sparks Ltd Electrical & Electronics Contracting Limited Goodfellow Electrical and Maintenance Services (GEMS) Electrics 4U Hawthorn Electrics Hooper Services Limited I C Gregory Electrical Services Integrated Services (Hants) Ltd J Furlong Electrical & Property Maintenance 36 J Russell Electrical John Carpenter Electrical Ltd K.D.M. Electrical 37 Keen Electrics 37 M. Lewis Contract Ltd Mike Harris Electrical Services Moore Electrical Services Newman Electrics Ltd ODS Electrical Services Ltd P & I Electrical Services Peak Electrics Pilgrim Electrical & Property Services Ltd PMP (UK) Services Limited Powerplus (GB) Ltd PRC Electrical Services Ltd R H Foster Limited R Norris Electrical Ltd R T Finch Electrical Services Red Electrical Contracting Services Ltd S C Electrical Sheen Electrics 37 Silver Sparks Smart Home Contractors Ltd South City Electrical Ltd Tarnwalk UK Ltd Tony Breach Electrical Services Ltd EPC South

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Tel Number 023 8000 0271 01276 32707 023 8036 6401 023 8032 1990 07585 116399 023 8045 4822 01425 616191 01425 656737 0800 292 2326 01252 856498 01420 478815 07986 949233 07798 645390

Members List

Trade Category

023 8033 0192 01243 372988 023 9263 0276 01420 88696 023 9235 1699 023 9235 9351 023 8026 2032 01252 613668 023 8178 2903 01252 614987 023 8086 2675 023 8047 3097 01489 786419 07735 294219 01252 511178 01256 413251 01264 861484 023 8036 0349 023 8043 2979 023 8023 3000 023 9278 5229 01256 465414 01962 881770 01962 882660 01252 405319 01252 622585 01489 785642 01425 620243 023 9237 7499 023 8045 5092 023 8026 5912 023 8060 2933 07740 284913

57

Members List

Trade Category

Pg Business Name

Fencing

Financial Services

27 27 47

Fire Protection / Equipment

41

Floor Sanding & Sealing Florists Food Producers & Suppliers Food Retail Funeral Services - Funeral Directors/Undertakers

47 Furniture / Cabinet Maker Garage Doors

Gardens / Landscaping & Maintenance 26 26

25

58

Caroway Contractors Limited Complete Home & Garden Services Load and Go Fencing Prospect Fencing Ltd R. M. Smith Fencing Ltd New Forest Wealth Management Ltd Succession Group The Car Finance Company.co.uk The Wealth Care Partnership Atlas Fire Protection Ltd Hampshire Fire Protection Ltd Richard Thorpe Fire Safety Services Rainbow International Southampton, Winchester and Basingstoke Co-operative Florists Precious Petals Hampshire Farmers Markets Limited Owtons at Kimbridge Farm Shop A H Cheater Ash Brook Funeral Directors Dashwood and Denyer Debbie Collins Traditional Independent Funeral Director Grady's Lee Fletcher Funeral Services Ltd M Coghlan Limited Michael Miller and Partners Richard Steel and Partners Ltd Rowland's Funeral Services (Petersfield) Ltd South Downs Funeral Service Spencer and Peyton Wizard Wardrobes Advance Shutters Ltd Fix My Garage Door Forest Garage Doors Prestige Garage Doors 1st Garden Maintenance Ltd Acre Landscapes and Acre Fencing Services C & H Design Christian George Garden Landscapes Churchill Landscape Services C J Garden Services Clements Gardens CMA Garden Design Ltd Dan Morgan Garden Maintenance & Landscaping Don Tonino Landscapes Ltd Gemini Landscapes Ltd Green Horizons Ltd H & H Landscapes I J Street

Tel Number 023 9241 2768 023 9237 9910 01329 220884 01962 733990 01425 476617 023 8124 4266 023 9237 5522 023 9266 3344 0845 372 3404 0118 970 2221 023 9238 2386 01252 316330 0800 121 6689 023 9286 3031 01256 882422 01420 588671 01794 341681 01794 513393 0118 982 1111 023 9282 3855 01256 333200 023 9246 3828 023 9238 4455 01329 282711 01730 233244 01962 862333 01730 262711 023 9223 1567 01256 323165 01489 885010 01425 618636 01962 715200 01425 473446 023 9246 7890 0800 644 0011 023 8090 5790 07774 489527 01420 538510 01962 793429 023 8063 2600 023 9243 2931 01252 664029 01489 589516 07742 616273 01962 771479 01962 715189 07890 099858 01489 797922

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Gardens / Landscaping & Maintenance

023 9259 2615 01329 510245 023 9246 8263 01256 851166 01962 920209 01489 789009 01794 369304 01256 761810 023 8086 5443 0118 970 1199 023 8040 5574 01635 269888 023 9225 2171 0800 019 3194 023 8044 5123 023 9298 7117 023 8081 2017 023 8069 3233 01489 570635 01420 487340 023 8170 0117 01243 370880 01425 480827 023 8057 8611 01420 475912 023 8069 2447 023 8086 9715 0800 032 7242 023 8084 3763 07834 228007 01425 627503 01425 656162 0800 085 4802 0800 043 3169

D Cowan Domestic Plumbing DTM Services Ltd Gasnier Plumbing & Heating Ltd J Dooley Plumbing and Heating JT Mechanical Services Kingman Ltd M N Steeden Plumbing and Heating Ltd Norton and Son Limited Oiltec R.A.Redman R.Lee Plumbing and Heating Services Ltd 33 RMG Plumbing & Heating A D Gas Services A.P.D. Heating Ltd

023 9271 5472 07850 883 821 023 8084 7520 07818 038979 07793 047004 01264 350986 01256 463423 01252 342956 01725 512026 023 8047 6340 023 8040 6044 01489 790507 023 8067 1672 023 8090 4593

25 Gas Engineers / Servicing

Outside Back Cover 31 Inside Front Cover

33 Gates & Railings Groundwork Contractors Guttering / Soffits / Fascias

Handyman Services

Health and Safety Consultants Heating - Oil Fired Boilers / Installation & Domestic Fuels

Heating Services

Tel Number

Kentcare Limited Maple Garden Services Mengham Garden Services Mowers.UK Muddy Boots Landscaping SF Landscape & Building Sir Harold Hillier Gardens Snowdrop Gardening Services Tom's Gardening Tree & Landscape Services Wessex Gardeners Ltd All Plumbing Services Ltd Aura Gas Ltd Gascare / 1 A Autoheat Limited Heatworks Heating & Plumbing Ltd I Gas Engineers Limited KMH Gas Ltd LW Gas Ltd P & S Gas Consultancy and Services Paul Wright PMH Gas & Electrical Ltd Taskforce Maintenance Ltd Forging Matters Ltd Able Groundworks Limited GN Groundworks Advanced Exterior Plastics Ltd Aztec Fascias Limited The Fascia Division Limited AES Property Care JDW Property Services Paul's Handyman Services Ltd The Odd Job Man The Society of St James Award Health & Safety Ltd

20

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Members List

Trade Category

59

Members List

Trade Category

Pg Business Name

Heating Services 34 35 32

33 Holiday Services / Travel Agents

Home Furnishings Insurance Services 47 IT Solutions

Kitchens

Kitchens - Design / Installation Legal Services - Solicitors Legal Services - Wills / Will Writing Lifestyle Management Locksmiths

47

40

40

Marquee & Tent Hire Mechanical Handling Mobility Equipment & Services

60

Buxton Heating Ltd Gair Gas Limited Instant Heating Ivor Copeland Heating and Plumbing Services NC Plumbing and Heating NJP Heating Services Oakhurst Gas & Electrical Services Ltd Paul Collard Heating & Plumbing Services PJ Plumbing Heating & Electrical Ltd Peregrine Travel Toucan Travel Ltd (Andover) Toucan Travel Ltd (Chineham) Toucan Travel Ltd (Hook) Toucan Travel Ltd (Tadley) Toucan Travel Ltd (Thatcham) Winchester Travel Services Interior Inspirations Bloomhill Insurance Solutions P & W Insurance Group LLP Donline Computer Consultancy Ltd Home PC Advisor Ltd Resolving Limited Lifestyle Kitchens Ltd Space Kitchens and Bathrooms Ltd Windsor Kitchens CaterPlan Solutions Ltd The Kitchen and Bedroom Showroom Allied Services Trust Heritage Will Writing Heritage Will Writing Moneybarn Access Locksmiths Ltd Alert Locksmiths Basingstoke Locksmiths Ltd Bassett Lock & Key Ltd Ensure Security Systems Interlock Locksmiths Ltd Lock it Security Lockright Security Ltd LockRite Locksmiths - South East Safe and Secure Locksmiths Solent Locksmiths Ltd Surelock Home Locksmiths Winlocks Quality Marquee Hire Ltd Budget Forktrucks Ltd A to B Mobility Ltd AES Mobility D & T Bathrooms Ltd

Tel Number 0800 756 9779 023 8036 3838 01425 613387 023 9246 7328 023 8064 2705 01256 336940 01962 711150 023 8026 3027 07977 077525 01256 703474 01264 359533 01256 356631 01256 763666 0118 981 3238 01635 877007 01962 868444 01252 662793 01256 463090 01252 343822 023 9217 7506 023 9222 1117 07788 144811 01329 832256 023 8081 2078 01489 795489 0845 643 6835 01425 614807 01590 644073 023 8087 9243 023 9299 6212 0330 555 2505 0800 096 0030 01420 476161 01256 322118 023 8077 6367 01256 411522 07887 512272 023 8045 3539 023 8026 5875 01256 818011 023 8065 9092 01489 886656 023 9275 6943 07944 355000 023 8081 1120 0118 970 7260 01794 522555 01794 514343 07772 325871

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Mobility Equipment & Services

Mortgage Services Moss Removal Motorcycle Sales Motorhome Sales MOTs

Opticians / Optical Dispensary Painters & Decorators

Pest Control

Pg Business Name

Tel Number

Hampshire Mobility Services Ltd Hearing Direct Liftability Ltd Out and About 13 Stannah The Ramp People Advanced Mortgage Lending Ltd Ziifa Home Loans & Finance Moss Master Ltd Dimons of Gosport BTA Car Sales Limited Basingstoke MOT & Tyre Centre Basingstoke MOT & Tyre Centre Drive In MOT Ltd 44 Hampshire Transport Ringlands Optics

01794 515602 01962 761317 023 8045 8444 01420 549481 0800 916 0367 01372 478960 01329 281685 023 8033 4111 01420 479746 023 9258 3494 01329 834131 01256 355855 01256 460750 023 9247 5775 01489 895305 01264 333092

A & D Services 16 A & S Painting Services Advanced Decor Austen Decorators Clean Lines 17 D C Best and Sons Derek Phillips 17 DRL Decorating Contractors 17 Ellis Decorators Ian Garforth Painting & Decorating Ltd JC Decorators Lock & McDermott Ltd Marshels of Farnham Ltd Martin Gander Painter and Decorator 17 R J Decorating Services RDS Painting and Decorating Specialists 16 Rickman Decorators Ltd Shelly Kenworthy SP Decorating 16 Strongbond Painting Specialists Ltd Allbrook Pest Control Allpest Ltd Brand Pest Control 39 Cedar Pest Control Pest UK Ltd Craig Morris Countryside Services Hampshire Pest Control Itchen Valley Pest Control 40 Kestrel Pest Control Ltd Longwood Services Pest Control Pestkill Ltd PESTUK (Alton) PESTUK (Basingstoke)

023 8057 5864 023 8184 2413 07885 873787 023 8074 0369 07775 670917 023 8068 5311 023 8089 4208 01329 510116 023 9258 6076 01420 489033 07881 524281 01264 351094 01252 377714 023 8073 0737 023 9236 9852 023 8032 0853 01425 618883 023 9247 4490 07889 091420 01264 355105 023 8061 1273 01420 23390 0800 980 4295 01794 323645 0800 107 7351 023 8073 2170 01489 780461 01962 779027 023 8026 7458 01962 777382 0800 389 9236 01420 408797 01256 689160

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Members List

Trade Category

61

Members List

Trade Category Pest Control

Pets & Pet Services Photography & Video Services Plant Hire / Rental Plasterers

Pg Business Name PESTUK (Fleet) PESTUK (Tadley) RIDTEK Pest Control 39 Rokill Limited 39 Wessex Pest Control Limited Dignity Pet Crematorium Furballs Cattery Sandra Sergeant Photography

Plumbers / Plumbing

35

33

32

32 32 Private Investigators Property Maintenance & Repair Services

12

12 Pumps

62

G. Farwell Limited Ivor Duke A 1 Plastering Able 1 Gas Adept Plumbing Alford Plumbing and Heating Ltd ARC Plumbing Maintenance As-Soon-As-Poss Plumber Basingstoke Gas & Heating Services Ltd Beach Plumbing & Heating Chris Hunt Christopher Plumbing Services Limited CPS Services Ltd GL Services Ltd Hampshire Plumbing Ltd Ian Rogers JC Plumbing Services Kevin Ratcliffe Plumbing & Heating T/A KRM Martin Cole Plumbing Limited PQ Plumbers PRB Electrical & Plumbing Ltd Prestige Plumbers RFW Plumbing & Heating Ltd RT. Hydro Plumbing & Heating SJB Services Stephen Ford Plumbing & Heating Tribbles Plumbing & Heating Ltd Surelock Andrew Wilmott David Hadley Property Maintenance Dean Paynter Property Services GJ Property Services Hills Property Maintenance L T Elrington-Browne Lentune Property Services Ltd MWB Property Maintenance PCD Building & Property Development St Property Improvements Tim Haines Property Services Alton Pumps

Tel Number 01252 308950 0118 373 2207 01256 332775 01425 482001 023 8066 0861 01252 844572 01329 832355 01256 478422 01590 682527 01794 512979 023 8047 1571 07787 524454 01425 672153 023 8000 1192 07979 762164 07715 322120 01256 474925 01962 884083 01590 677305 0800 011 2628 01256 842522 0845 833 2750 01962 674807 023 8060 0719 023 8066 7655 023 8070 1036 01256 352419 01489 311889 01489 783420 01489 222059 0800 611 8787 07733 325174 01420 84640 023 8194 1545 023 8048 7773 0333 600 0300 023 8069 7118 023 8086 9222 023 8069 6611 07951 467179 07850 847792 01590 641717 01590 674532 01489 797513 023 8110 3132 023 8047 1170 01962 883050 01420 561661

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Removals / Storage / House Clearance

A Liming Services 47 A2B House Clearance & Removals Agincourt Removals 48 Garbage Gathered Indalo Transport Malcolm Ford Property Maintenance Shift it Removals SMOVE Limited Renewable Energy Services / Tip Top Plumbing Heating & Gas Services Installations Retail www.magicaltickets.co.uk Roofing 22 Bitterne Roofing Service Bob Weaver Roofing Ltd ESP Roofing Ltd Euro Fix Fascias- Roofing Division Excel Roofing 22 John Asseter Roofing Services Johnson Brothers Roofing Limited 22 Jones Brothers (Flat Roofing) Ltd M A Hinton Roofing Ltd 23 P J Smith Roofing Services Ltd Premise Property Maintenance Ltd R & M Property Maintenance Limited Roofline Solutions Home Improvements Ltd. Salnor Roofing Services Ltd 22 SBM Flatroofing Ltd The Roofing Division Ltd 23 Williams Roofing Contractors Limited Scaffolding - Hire / Rental / Pro-fix Access Limited Services Security Services 41 A.D.P. Security Systems Limited Aegis Alarms Ltd Axxess 28 Ltd Bridger Alarms Ltd CCTV Systems Christie Intruder Alarms Ltd 41 First Contact Fire and Security Ltd PMS Services Security Nation Ltd The Alarm People 40 The Alarming Company Limited UK Wide Security Solutions Ltd Venture Security Management Ltd Sheds / Garden Buildings 27 Elford Sheds MACC Property Outdoor Places Ltd Phoenix Timber Buildings Southwicks Limited Sports & Leisure Equipment Serious Cricket

Visit www.buywithconfidence.gov.uk

Tel Number 01256 470833 01256 843366 023 9279 6457 01794 322365 07747 363348 01489 780 902 07503 606293 01428 608225 023 8057 1673

Members List

Trade Category

01256 473469 023 8046 4743 023 9269 5637 01425 672319 07752 075021 023 8058 4541 01264 366717 01252 763524 023 9246 3211 01264 771312 01256 882866 023 8022 4904 023 8178 4652 01252 852336 01420 85220 023 8069 3553 023 8023 6614 023 8026 2896 023 8040 4411 01730 261510 01329 313123 0845 680 0228 01962 843222 023 9226 7999 023 9226 5111 023 8041 0610 01256 419763 023 8089 0748 01329 822044 01329 314444 0800 046 1513 01264 391538 01794 523388 01252 370733 01730 264581 01252 712227 07920 773198 01256 398633

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Members List

Trade Category Stonemasons - Monumental / Memorials / Headstones Surveyors / Surveying Tiling Services

Toys Training - Health & Safety / First Aid Tree Work

Pg Business Name

01256 323165

Technical Arboriculture Ltd Forest Edge Surveyors Ltd Aldo's Tiling & Painting Doling Property Maintenance Holbrook Home Improvements M Fyall Design & Co 15 Paul Hubbard Tiling SS Tiling Services T P Watts Plumbing Services Ltd Bandai UK Ltd AMW Health & Safety Services Ltd

01489 896655 01425 473535 01489 581964 0800 311 8608 01428 605395 023 8025 3296 01489 572954 01252 674724 023 8060 1566 01489 790944 023 9223 3322

24 25

24

25 24

TV Repairs Tyres & Exhausts

Upholstery Waste Management Water Engineers / Treatment

64

Tel Number

47 Spencer and Peyton

Acorn Tree Specialist Arbor Venture Tree Care Bawden Tree Care C&D Trees Cedardale Climbersway Tree Care D Hodgson Tree & Landscape Services En-viro Tree Care Fosters Tree Surgeons Ltd H. Timms Tree Management Hamptons Tree Care Ltd JDB Contractors & Son Ltd John Shutler Tree Services Lakewood Tree Surgeons Matthew Horne Merritt Tree Specialists Ltd MJC Tree Surgeons Ltd Nash Contract Services Limited Peter Yeates Arboriculture Primary Tree Surgeons Ltd Special Branch Tree Services Stubbington Tree Care Team Greens Tree Services Ltd Titchfield Tree Services Ltd Trees and Logs Hillary's Electronics Basingstoke Value Tyres Merityre Specialists Ltd (Andover) Merityre Specialists Ltd (Basingstoke) Merityre Specialists Ltd (Hook) Merityre Specialists Ltd (Petersfield) Southern Tyre & Battery Services Dee Cee Upholstery Load and Go Vickery Water Softners

023 8077 2580 01590 683540 01980 622185 01962 877108 01256 763162 07541 563769 023 8069 3227 023 8048 6211 023 8039 6018 01264 362149 01962 620936 0118 973 3943 01590 690456 023 8025 2308 01256 771046 01962 861597 023 8030 8856 0118 970 1777 01962 776258 01256 817369 023 8020 7782 0800 955 8979 01489 588533 01489 571103 07971 374345 01489 891991 01256 475001 01264 333533 01264 333533 01256 763555 01264 333533 01243 376411 023 8055 5888 01329 220884 01489 885549

Call the Citizens Advice Consumer Helpline on 03454 04 05 06

Pg Business Name

Web Design / Internet Services

Window Tinting Windows / Glass / Double Glazing 21 20

21 20

Digital Design Agency Solvd Ltd Toolkit Websites Ltd Web Directions GP Systems Ltd A W C Windows A Windowmenda ABCO Windows Ltd Aspect Home Improvements BTW Windows and Doors Ltd Clearview Window Systems Limited Days Window & Door Services Ltd Doors & Glass Ltd Double Glazing Maintenance Ltd Glaze-Fix Windows and Doors Ltd In Stock Windows ISWR Ltd KJM Windows & Conservatories Polar Plastics Steamy Windows Southampton Ltd Total Installations Ltd Town and Country Window Systems Ltd Transform Exteriors Window Workshop Hampshire Ltd Wonderful Windows and Conservatories

Tel Number 0118 981 3046 01256 325224 023 8063 3644 01256 863040 0845 003 7260 023 8077 7654 023 8027 3955 023 8084 9198 023 8060 2767 01252 501478 023 8078 6004 023 9269 4212 023 9221 0010 023 9228 7991 01256 959272 023 8076 6532 0800 014 2334 01264 359355 023 8089 9611 01794 515309 01252 336614 023 8086 4005 023 8070 3629 0800 011 3408 023 9241 3999

Members List

Trade Category

All our members at the time of print are listed alphabetically by their primary trade category above. For those that have advertised within, the page number of their advert is highlighted before their business name. Members are only listed once but may cover more than one trade category. Full details for all members can be obtained by calling 03454 04 05 06 or visiting www.buywithconfidence.gov.uk

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Remember what it means to be Buy With Confidence Trading Standards Approved: • Fully vetted & approved by Trading Standards • Committed to operating in a legal, honest and fair way • Criminal record checked (if going into homes) • Qualified, experienced and fully insured • Monitored to ensure a high level of customer service • Advised on Trading Standards legislation

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BOILER SERVICING/ REPAIRS FROM JUST £60 (INCLUDING VAT)

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*Representative example for 0% Finance · Installation cost: £1495.00 (inc. VAT) · Deposit: £299.00 Fixed total amount of credit: £1196.00 · Interest rate: 0% fixed · 12 monthly payments of £99.67 0% APR representative · Total amount repayable = £1495.00 (inc. VAT) *Terms and conditions apply, finance subject to status. Please ask for full details. **If your boiler is still under manufacturer’s guarantee, we will discount the Heath Shield Gold price to £10 to cover the rest of your central heating. See website for full details.