JULY TO SEPTEMBER 2021
BOX OFFICE 01298 72190 BUXTONOPERAHOUSE.ORG.UK FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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KEEPING YOU SAFE 3 BOOKING PROTECT 4 JULY 5 AUGUST 9 SEPTEMBER 9 OCTOBER 13 BOOKING TERMS & CONDITIONS 16 COMING SOON 18 DIARY 19 BOX OFFICE OPENING: MONDAY TO SATURDAY 10AM TO 6PM, SUNDAY 4PM TO 8PM OPENING TIMES VARY DEPENDING ON PERFORMANCE TIMES.
Welcome back Photo: David J King
Contents
High Peak Theatre Trust gratefully acknowledges the continued support of High Peak Borough Council.
All of us at Buxton Opera House are looking forward to welcoming our valued customers back to the unbeatable experience of live theatre in this most loved and beautiful of theatres. We have followed government guidelines in order to provide a safe environment for our audiences and initially this will be with socially distanced seating and other safety measures to ensure your comfort and safety. The entire theatre industry has been hit hard by such an unprecedented and long closure.
This will be a perfect midsummer treat to bring the Opera House back to life. There are many other treats in our reopening season, and of course Aladdin will at last be flying on his magic carpet back to the Opera House for our much loved pantomime season. Paul Kerryson CEO High Peak Theatre Trust
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We’ve introduced a number of Covid safety measures to make you feel safe and comfortable when you come back to our venues. It will take slightly longer to get customers in and out of the building, so please be patient with our staff and volunteers. Can I call into the Box Office?
I know you will have missed your visits to the Opera House during this time, and it is vital that we retain your support as we gradually return to normal levels of business. The best way for you to support us is to buy tickets for our reopening season! If you are unable to buy tickets at this time there are other ways to support Buxton Opera House which include donating on line or buying gift vouchers for future performances. We are reopening on July 8th with a spectacular musical comedy, A Little Night Music which will open the 2021 Buxton International Festival in grand style. Patron: Lady Jasmine Cavendish Chairman: Professor Judy Simons Registered Office: 5 The Square, Buxton, Derbyshire, SK17 6AZ. Registered in England & Wales. Company Reg. No. 1356378. Charity Reg. No. 507354. VAT Reg No. 332 005515.
Keeping you safe
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
Why can’t I sit in my preferred seat?
To minimise the queues at the Box Office we are encouraging customers to book online in advance and to choose the Print at Home option to receive their tickets. If you do come to the Box Office there will be sociallydistanced queuing and a one way system in place. Card transactions are preferred.
For the Buxton International Festival and Gilbert & Sullivan week we will be running socially distanced performances. Please only sit in your allocated seat. The seating in both the theatre and Pavilion Arts Centre has been measured and some seats taken out of use so that we can maintain social distancing and operate an enhanced cleaning regime.
Do I have to sit in a ‘bubble’?
Is there a one way system in place?
We are currently only permitted to plan for socially distanced performances for the Buxton International Festival and Gilbert & Sullivan week. This means that tickets will only be available to purchase in fixed blocks containing one, two, three or four seats and all tickets in the block must be purchased to proceed with your booking for these two events. Please remember that your booking must be made up of only one household or support bubble. We will collect the bookers contact information in line with our Privacy Policy and share your contact details with NHS Test and Trace if required.
What do I do when I arrive?
No, but you’ll notice several new Covid related signs around the building. As we can’t operate a one way system due to the nature of the theatre, please keep left as you move around the building. There is also signage that tells you to how many people are allowed in any room, please check before you go in and maintain social distancing at all times.
Can I nip in to use the toilets?
Unfortunately you won’t be able to access the theatre toilets without going through the entry queuing system. In the toilets we have taken some wash basins and urinals out of use so that we can maintain social distancing.
Please do not come to the Box Office, theatre or cinema if you have any symptoms of Covid-19. We’re asking customers to arrive 20 minutes before the start of the performance so that we can keep any queues moving steadily. You will be asked to stand in a socially distanced queue to get into the theatre and cinema. As the queues are outside, and it’s Buxton, it’s worth checking the weather forecast before you set off. While you’re queuing you’ll see the NHS track and Trace QR code, please scan using your smart phone if you can, alternatively complete the paper version that will be available.
Are you still selling drinks?
Will you check my temperature?
We have introduced an enhanced cleaning regime throughout our venues that includes our daily cleaning, plus regular cleaning of high traffic touchpoints throughout the day and misting of all areas every 28 days.
Please do not come to the theatre or cinema if you have a temperature or any other symptoms of Covid-19. When you come to a performance we’ll scan your temperature before you enter the building using either a floor-standing unit or a volunteer with a portable scanner. These units are extremely accurate and are just one of the ways we are keeping our customers safe. If you register as having a high temperature you and your party will be asked to wait a few minutes before your temperature is taken again. If you still have a high temperature you and your party will not be allowed to enter the building.
Do I have to wear a mask?
Yes, we ask that you wear a face covering at all times when you are in the theatre and cinema except when you’re eating and drinking, unless you are exempt.
HANDS
Although we can’t open our theatre bars during socially distanced performances, we will be offering a reduced bar service on the forecourt. Card transactions are preferred. At Buxton Cinema the main bar will be for customers who have tickets in the Stalls and Bleacher areas and there will be an upstairs table-top bar for Balcony customers.
How often are you cleaning the theatre?
Can I get a refund?
Refunds will not be given unless an event is cancelled. If we re-schedule a performance that you have tickets for and you can’t make the new date we will offer you a refund. We offer optional refund protection at the point of ticket sale through Booking Protect. More information about their Covid policy is available here: https://bookingprotect.com/coronavirus-guidance/ Refund protection cannot be purchased after you’ve bought your tickets.
Will you remind me what to do?
We’ve made a few changes to make sure that you feel safe and comfortable when you visit, but we’ll send you a pre-show email a couple of days before you come to make sure you have all the information you need.
FACE
SPACE
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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Protect your tickets in case you need to apply for a refund
8 – 25 ¬uly 2021
We have introduced an optional refund protection called Booking Protect We recommend that you purchase Booking Protect as your performance tickets are nonrefundable through Buxton Opera House.
OPER A MUSIC BOOKS Wallen & Purcell Dido’s Ghost Handel Acis & Galatea
Add Booking Protect to your order when booking tickets online or ask our box office team when booking over the phone. By selecting Booking Protect you are confirming that you have read and accept the Terms and Conditions available on our website. Booking Protect can only be added at the time of booking and not at a later date.
Sondheim A Little Night Music Arnold The Dancing Master
Refund claims can be made up to 45 days after the performance date. Claims are handled direct through the Booking Protect website: www.bookingprotect.com
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Adverse Weather including snow, frost, fog or storm where the government has issued travel warnings Injury, illness (including pre-existing medical conditions) or death happening to you, or an immediate family member Burglary or fire at your residence in the 48 hours immediately before the event Breakdown, accidents, fire or theft of a private vehicle on route to the event Relocation for work (over 100 miles) of which you were unaware at the time of booking
BOX OFFICE 01298 72190 4
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
BUX TONFE S TI VA L .CO.UK
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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MUSICALS THURSDAY 8 , SATURDAY 10 , THURSDAY 15 & SATURDAY 24 JULY 7.15PM THURSDAY 15 & SATURDAY 24 JULY 2PM
Buxton Opera House and Buxton International Festival
A Little Night Music Buxton Opera House is proud to announce its first joint production with Buxton International Festival. A deliciously wicked evening of tangled affairs and sensual revelations in Stephen Sondheim’s glamorous musical comedy. A masterpiece of romance and deception set during a scandalous weekend in the Scandinavian woods where the sun never sets in this award winning and witty comedy of intrigue. Sondheim’s magical waltzes and thrilling score include the fabulous Send in the Clowns and the exuberant show stopping A Weekend in the Country. Stephen Sondheim’s many musical works include West Side Story, Sweeney Todd, Follies, Company and Gypsy. Starring multi-award-winning actress Janie Dee (Follies. Carousel) as Desiree Amfeldt and David Leonard (Matilda, The Pitmen Painters) as Frederik Egerman. This perfect summer treat is directed by Paul Kerryson. TICKETS: £25-£65 DISCOUNTS NOT AVAILABLE
Music and Lyrics by STEPHEN SONDHEIM Book by HUGH WHEELER Directed by Paul Kerryson Original orchestrations by Jonathan Tunick Suggested by a Film by INGMAR BERGMAN Originally Produced and Directed on Broadway by Harold Prince Performed by arrangement with Music Theatre International (Europe) Limited
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FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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FRIDAY 13 AUGUST 7.30PM David Michael Productions
Frankie’s Guys
A Celebration of Frankie Valli and the Four Seasons After five years of touring the UK and countless global performances, Frankie’s Guys have earned themselves the title of the world’s number one celebration of Frankie Valli and the Four Seasons.
BUXTON OPERA HOUSE 31 JULY - 7 AUGUST 2021 JULY SAT 31 AUGUST SUN 1 MON 2 TUES 3 WED 4 THURS 5 FRI 6 SAT 7
BOX OFFICE 01298 72190 OR VISIT WWW.BUXTONOPERAHOUSE.ORG.UK
HMS PINAFORE HMS PINAFORE
NGSOC NGSOC
(m) (e)
THE MIKADO THE MIKADO THE YEOMEN OF THE GUARD PATIENCE PATIENCE THE MIKADO THE PIRATES OF PENZANCE THE PIRATES OF PENZANCE DIARY OF A NOBODY HMS PINAFORE IOLANTHE IOLANTHE
NGSOC NGSOC FORBEAR! THEATRE NGSOC NGSOC NGSOC FORBEAR! THEATRE FORBEAR! THEATRE SIMON BUTTERISS NGSOC CHARLES COURT OPERA CHARLES COURT OPERA
(m) (e) (e) (e) (m) (e) (m) (e) (m) (e) (m) (e)
m - Matinee 2.00pm
e - Evening 7.00pm
TICKETS: £25 DISCOUNTS AVAILABLE
MUSIC
SUNDAY 15 AUGUST 7.30PM Chas Cole for CMP Entertainment
Rumours of Fleetwood Mac
Rumours of Fleetwood Mac, the world’s finest tribute to Fleetwood Mac, returns in 2021 with a brand new show. The ultimate tribute to one of rock and roll’s most remarkable groups.
TICKETS: £29.50-£34.50 DISCOUNTS NOT AVAILABLE
MUSIC
THURSDAY 9 SEPTEMBER 7.30PM
As Take That celebrates 30 years as the UK’s number one boy band, The Take That Experience marks over a decade together as the ultimate tribute act with their best show yet
MUSIC
SUNDAY 12 SEPTEMBER 7.30PM
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WWW.BUXTONOPERAHOUSE.ORG.UK WWW.GSFESTIVALS.ORG
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
Europe’s official long-standing premier 1980’s multi-tribute concert show! Chart-topping artistes from the 80’s are authentically recreated to look and sound as they did back in the day with a full live band and awesome dancers.
TICKETS: £27 DISCOUNTS AVAILABLE
MUSIC
THURSDAY 19 AUGUST 7.30PM
Hello Again The Story of Neil Diamond
Evocative imagery, video and narration enhance the magic, as the show takes you on a musical journey through Neil Diamond’s glittering 50 year career.
TICKETS: £25-£27 DISCOUNTS AVAILABLE
MUSIC
Cloudbusting – The Music of Kate Bush
To celebrate the 40th anniversary of Kate Bush’s ground-breaking album Never for Ever, Cloudbusting will be performing the entire recording live. This limited run of special performances is one not to miss.
TICKETS: £20.50-£22.50 DISCOUNTS AVAILABLE
MUSIC
WEDNESDAY 15 SEPTEMBER 7.30PM
Elkie Brooks
Come What May
Quite simply one of the most successful and popular singers the UK has ever produced. Now in the 6th decade of her career, Elkie Brooks is a stunning performer and whatever she does, she does it best live.
Travel back in time as the children of the revolution take you on a thrilling non-stop journey into the glamorous underworld of Paris.
60th Anniversary Tour
PLUS A DAILY FRINGE PROGRAMME
80’s Mania
FRIDAY 10 SEPTEMBER 7.30PM
The Take That Experience
TICKETS: £25 DISCOUNTS AVAILABLE
SATURDAY 14 AUGUST 7.30PM
TICKETS: £29.50-£32.50 DISCOUNTS AVAILABLE
MUSIC
The Ultimate Tribute to Moulin Rouge
Featuring Britain’s Got Talent winner Jai McDowall and a cast of top West End performers.
TICKETS: £28.50 DISCOUNTS AVAILABLE
MUSICAL
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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MUSICAL TUESDAY 31 AUGUST – SATURDAY 4 SEPTEMBER 7.30PM FRIDAY 3 SEPTEMBER 5PM & 8PM, SATURDAY 4 SEPTEMBER 2.30PM
'SURPASSES ALL PREVIOUS PRODUCTIONS' Dirty Dancing – The Classic Story on Stage is back, exploding with heart-pounding music, breath-taking emotion and sensationally sexy dancing. Seen by millions across the globe, this worldwide smash hit tells the classic story of Baby and Johnny, two fiercely independent young spirits from different worlds, who come together in what will be the most challenging and triumphant summer of their lives. Featuring the hit songs, including Hungry Eyes, Hey! Baby, Do You Love Me? and the heart-stopping (I’ve Had) The Time Of My Life. Don’t miss your chance to see this sensational new production. Age Guidance: 12+ TICKETS: £30-£50 DISCOUNTS NOT AVAILABLE
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FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
NORTH WEST END, BLACKPOOL
'THE BIGGEST LIVE THEATRE SENSATION OF ALL TIME' THE OBSERVER
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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THURSDAY 16 SEPTEMBER 7.30PM
Joe Brown
The Final Farewell Tour Premier rock ‘n’ roll legend Joe Brown takes to the road on his final tour to celebrate over 60 years in the business and thank his fans for a lifetime of memories.
TICKETS: £30.50-£33.50 DISCOUNTS AVAILABLE
MUSIC
SATURDAY 18 SEPTEMBER 7.30PM
Andrew Cotter, Olive and Mabel
Andrew Cotter began 2020 as one of the most recognisable voices in sports broadcasting. But it was Andrew’s hilarious commentary in a series of online contests between his two adorable Labradors which made him an internet sensation.
TICKETS: £26 DISCOUNTS NOT AVAILABLE
TALKS
FRIDAY 24 SEPTEMBER 7.30PM
Purple Zeppelin The Ultimate Rock Tribute Show! Featured in the BBC documentary The Joy of the Guitar Riff, Purple Zeppelin are proud to pay tribute to the two greatest rock bands of all time, Deep Purple and Led Zeppelin together for the very first time!
TICKETS: £21.50-£23.50 DISCOUNTS AVAILABLE
MUSIC
SUNDAY 26 SEPTEMBER 7.30PM No Thirds Entertainments
Levison Wood The Art of Exploration
Join critically acclaimed author and explorer Levison Wood as he shares his experiences from a lifetime of travel. From his army career to his photo-journalism assignments, Levison hopes to inspire the audience to embark on their own journeys.
TICKETS: £29.50 DISCOUNTS NOT AVAILABLE
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TALKS
FRIDAY 17 SEPTEMBER 7.30PM
The Johnny Cash Roadshow From The Ashes Tour
The Johnny Cash Roadshow is back and better than ever. Award-winning Clive John pays homage to the Man In Black, alongside his iconic wife June Carter (Meghan Thomas) and the Roadshow Horns.
TICKETS: £20.50-£22.50 DISCOUNTS AVAILABLE
MUSIC
SUNDAY 19 SEPTEMBER 7.30PM
The Carpenters Story Goodbye To Love
This highly acclaimed production continues to captivate audiences across the UK. The Carpenters Story is a spectacular celebration of the classic songbook that made The Carpenters a legend in the world of popular music.
TICKETS: £27.50 DISCOUNTS AVAILABLE
MUSIC
SATURDAY 25 SEPTEMBER 7.30PM
The Floyd Effect The Dark Side of Reason
Following their Wall Around The Moon tour, The Floyd Effect will be returning with The Dark Side Of Reason tour, featuring music from the multi-platinum 1987 album A Momentary Lapse Of Reason. Age Guidance: 12+
TICKETS: £18.50-£20 DISCOUNTS AVAILABLE
MUSIC
MONDAY 27 SEPTEMBER 7.30PM
The ELO Experience
Liz Jones ‘8 ½ Stone…& Still Full of Issues’
Straight-talking, Liz Jones, will enlighten audiences with tales from the glossy world of high fashion and the diet industry. Ages 14 & over only
TICKETS: £26.50 DISCOUNTS AVAILABLE
TALKS
FRIDAY 1 OCTOBER 7.30PM
Roy Orbison & The Traveling Wilburys Exeperience
The show has wowed audiences with their uncanny visual, vocal and musical resemblances to the original band members.
TICKETS: £21.50-£23.50 DISCOUNTS AVAILABLE
MUSIC
WEDNESDAY 6 OCTOBER 7.30PM
Seven Drunken Nights
The Story of the Dubliners Direct from the West End and having sold out venues worldwide, Seven Drunken Nights – The Story of the Dubliners returns to theatres with a brand-new production for its incredible 5th Anniversary tour.
TICKETS: £27.50 DISCOUNTS AVAILABLE
MUSIC
THURDAY 7 OCTOBER 7.30PM
Lost in Music
One Night At The Disco
The world’s foremost multi-awardwinning tribute to Jeff Lynne and The Electric Light Orchestra. The ELO Experience includes the greatest hits from an extensive and impressive back catalogue spanning over 45 years.
TICKETS: £28 DISCOUNTS AVAILABLE
WEDNESDAY 29 SEPTEMBER 7.30PM
MUSIC
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
Get ready to recreate the magical 70’s and let us take you on a musical journey straight to the heart of disco! So, come dressed to impress as we celebrate the golden age of disco!
TICKETS: £27 DISCOUNTS AVAILABLE
MUSIC
THURSDAY 30 SEPTEMBER 7.30PM
Fastlove
Everything She Wants Tour The world’s largest George Michael celebration Fastlove is back with a brand new show. There will only ever be one George Michael and this show pays tribute to all his incredible music, his life and the great man himself.
TICKETS: £28 DISCOUNTS AVAILABLE
MUSIC
SUNDAY 3 OCTOBER 7.30PM
An Evening with Sir Michael Parkinson
An Evening with Sir Michael Parkinson celebrates the life and career of a man who has interviewed over 2000 of the most important cultural figures of the 20th and 21st centuries.
TICKETS: £31-£36 DISCOUNTS NOT AVAILABLE
TALKS
WEDNESDAY 6 OCTOBER 7.30PM
Lil’ Jimmy Reed with Bob Hall & Hilary Blythe From shot-gun shack and cottonfield to festival main stage, the prodigious talents of Lil’ Jimmy Reed have taken him a long way from the Mississippi river.
TICKETS: £17 DISCOUNTS NOT AVAILABLE
MUSIC
SUNDAY 10 OCTOBER 7PM The Best of
That’ll Be The Day
Prepare for a nostalgia extravaganza as the UK’s No.1 Rock & Roll The Best of That’ll Be The Day returns. This evening guarantees to have you on your feet before the night is over!
TICKETS: £29 DISCOUNTS AVAILABLE
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
MUSIC
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Buxton Opera House presents
PANTOMIME SATURDAY 11 DECEMBER 2021 – MONDAY 1 JANUARY 2022 No wonder washer-woman Widow Twankey’s in a lather: all her lazy son Aladdin does is dream of marrying a princess. When a rich, long-lost uncle appears from nowhere in search of an ancient lamp, it seems their fortunes are about to change; but finding the lamp is just the start of a rollercoaster ride with more ups and downs than a car trip through the Peak District. You can expect a magical stage set, popular songs, colourful dance routines and non-stop laughter from our sensational 2021 Christmas pantomime, Aladdin. It’s too good to miss, so why not book your seats right now? Relaxed Performance: Wed 15 Dec at 5.30pm BSL interpreted performance: Tues 28 Dec at 5.30pm TICKETS: £20.50-£25 Matcham: 12% off Senior/Disabled/JSA/Income Support/Students/Children under 16: £2 off School & Children’s Groups of 10 or more: £11 (one adult free per ten children) Adult Groups of 10 or more: £17 Children 2 or under: £2.50 (on parent’s knee) Babies under 12 months: Free (on parent’s knee) Relaxed performance (Wed 15 Dec, 5.30pm): £10 (one essential companion FREE) 14
Starring
JAMES HOLMES back for another hilarious year as Widow Twankey
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
Saturday 11 Dec 1pm & 5.30pm Sunday 12 Dec No Performances Monday 13 Dec 10am & 1.30pm Tuesday 14 Dec 10am & 1.30pm Wednesday 15 Dec 1pm (5.30pm Relaxed Performance) Thursday 16 Dec 10am & 1.30pm Friday 17 Dec No Performances Saturday 18 Dec 2.30pm & 7pm Sunday 19 Dec 1pm & 5.30pm Monday 20 Dec 2.30pm & 7pm Tuesday 21 Dec 1pm Wednesday 22 Dec 2.30pm & 7pm Thursday 23 Dec 2.30pm & 7pm Friday 24 Dec 2.30pm Saturday 25 Dec No Performances Sunday 26 Dec 2pm & 6pm Monday 27 Dec 1pm & 5.30pm Tuesday 28 Dec 1pm (5.30pm BSL Performance) Wednesday 29 Dec 1pm & 5.30pm Thursday 30 Dec 11am & 3pm Friday 31 Dec 1pm Saturday 1 Jan 2022 1pm FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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Booking Terms & Conditions TICKET PRICES AND FEES
Our Box Office sells tickets on behalf of companies that include visiting theatres, concerts, shows, artists and other venues. These clients decide the value of the tickets and the money collected from the sale of tickets is passed on accordingly. The advertised price of a ticket is the price that you pay; all ticket prices include any taxes, levies and booking fees.
BOX OFFICE OPENING TIMES
The Opera House Box Office opening hours vary depending on performance times, but it is usually open Monday to Saturday: 10am to 6pm (10am to 8pm when there is a performance) and Sunday: 4pm to 8pm (when there is a performance). Buxton Cinema tickets can be purchased or collected from the cinema bar just before the start of the film. Alternatively, tickets can be purchased or collected in advance from the main Opera House box office up to an hour before the start of the film.
REFUNDS AND TICKET EXCHANGE
We are unable to refund the cost of the tickets unless a show is cancelled. Postage charges are non–refundable. We cannot exchange tickets or money for a different event. Where there is more than one performance of an event we can exchange tickets where available. This requires a minimum of 48 hours notice and there is £1.50 administration fee for exchanging tickets. We offer optional refund protection at the point of sale through a company called Booking Protect. Please ask the Box Office for more details.
ADMISSION
The management reserves the right to refuse admission and to request any ticket holder to leave our buildings at any time. Latecomers will only be admitted at a suitable point in the performance at the discretion of the management.
CONCESSIONS
On many events we offer concessions to seniors, children, students, disabled customers, groups and customers in receipt of some benefits. • Senior: we class anyone aged 60 and over as a Senior concession. • Children: we class anyone aged 15 and under as a child.
• Students: we class anyone in full-time education or with an NUS card as a student. • Groups: we class groups of eight or more people as a group (group size may vary depending on event). Where available, we currently offer concessions for customers in receipt of Income Support, Jobseeker’s Allowance, Employment & Support Allowance, Personal Independence Payment and Disability Living Allowance. Proof of eligibility is required.
ESSENTIAL COMPANIONS
If there are discounts available on a performance we can offer a free companion ticket to anyone in receipt of Carer’s Allowance or anyone accompanying an Access Card holder with the +1 symbol. Other essential companions and Derbyshire County Council Carers Emergency Card holders can still receive a 50% discount on full price tickets as long as there are discounts available on a performance. These companion tickets are only available if you are accompanying the person you are caring for and are subject to availability. Proof of eligibility required.
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ACCESS
The Opera House is an Edwardian building and only partially accessible to wheelchair users. The level access entrance is 72cms at its narrowest point. Unfortunately the building cannot be accessed by motorised scooters. We have three wheelchair spaces in the Stalls at ground floor level and an accessible toilet. If you will be transferring from a wheelchair to theatre seating please let us know when booking. The Stalls Bar is not accessible, but a member of staff will gladly bring refreshments to your seat. Although the Opera House foyer and Box Office counter are not accessible, there is wheelchair access to the Box Office side door in Water Street, where there is an intercom system. The Pavilion Arts Centre has good downstairs accessibility including accessible toilets, however the layout of the seating can change for certain shows, please check when booking. For your safety, we advise that you bring a companion if you would have difficulty making your own way out of our buildings in an emergency. We have passive infra–red (PIR) systems in both venues for customers with hearing impairments. Please reserve through the Box Office when you book your tickets (£10 cash deposit required, limited availability). There is an induction loop system at both Box Offices. Assistance dogs are welcome, please let us know if they are accompanying you.
RESTRICTED VIEW
A small number of seats on all levels of the theatre have a restricted view of the stage. We want our customers to have the best experience, so when you book online, an information box appears over these seats to let you know that there may be a restricted or side view, if you would like more information please contact our Box Office before booking. When attending an opera, please note that surtitles may not be visible from some seats, again, please check with the Box Office before booking. Family tickets are not available on restricted view seats.
CHILDREN
We welcome children to the theatre and include a varied programme of children’s shows and events throughout the year. We have a number of booster seats available on first come first served basis. Children under 12 must be accompanied by an adult. Groups should have one adult per 10 children. Children under three and babies less than 12 months are welcome at family shows where the £2.50 discounted price or ‘Babies Free’ is shown. For safety reasons the Upper Circle side seats and boxes in the Opera House are not suitable for families with children under 10 years old. The Studio Theatre seating is not suitable for children under three years old.
GETTING HERE
Buxton Opera House, Water Street, Buxton SK17 6XN
Pavilion Arts Centre/Buxton Cinema, St John’s Road, Buxton SK17 6BE
Buxton is easy to reach via the A6, A515 and A53. The theatre is well signposted from the town centre. There is free parking after 6pm on the upper level of the Pavilion Gardens car park (don’t use the downstairs car park as it closes early) or on some streets close to the theatre which are not covered by the Residents Parking Scheme. There is additional evening and weekend parking at St. Thomas More School, Palace Fields, Buxton SK17 6AF – please leave some money in the honesty Box! A train service is available from Manchester Piccadilly to Buxton. For more information on services and connections call 08457 484950.
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
CUSTOMER SERVICE
If you have any problems during a performance please contact one of our Front of House team and we will do our best to help. We will try to resolve your problem or answer your query straightaway, but if this is not possible we will either ask you to put your comments in writing or we will make a note of your details and comments to look into the issue over the next few days. We value your feedback on our programme of events, customer service and the experience you had at Buxton Opera House and Pavilion Arts Centre – we’d love to hear from you!
If you write to Customer Service, please let us know if you are expecting a response. Some issues require further investigation and it may take a few days to get back to you. Customer Service Buxton Opera House Water Street, Buxton SK17 6XN
Email: customerservice@boh.org.uk
For full terms and conditions visit buxtonoperahouse.org.uk/site/terms-and-conditions
Privacy Policy We are committed to protecting your personal information and being transparent about what information we hold about you. Using personal information allows us to develop a better understanding of our customers and in turn to provide you with relevant and timely information about the work that we do – both on and off stage. As a charity, it also helps us to engage with potential donors and supporters. The purpose of our privacy policy is to give you a clear explanation about how we collect and use the information we collect from you directly and from third parties. We use your information in accordance with all applicable laws concerning the protection of personal information. Our privacy policy explains: • What information we may collect about you • How we may use that information • In what situations we may disclose your details to third parties • Our use of cookies to improve your use of our website • Information about how we keep your personal information secure, how we maintain it, and your rights to be able to access it A full copy of our Privacy Policy is available to download here: https:// buxtonoperahouse.org.uk/site/privacy If you have any queries about this policy, please contact Customer Service at High Peak Theatre Trust or email: customerservice@boh.org.uk
WHAT INFORMATION DO WE COLLECT?
To create an account, book tickets online or subscribe to any of our mailing lists, we collect information about you such as name, address, email address and phone number. This information is used to process your booking. If there are any problems relating to the performance, we will use your contact information to get in touch and let you know of any changes.
CONTACT PREFERENCES
When you book you will be asked if you are happy to receive information from Buxton Opera House. We would love to keep you up to date about new events and offers – please say yes! Your information will only be shared with visiting/partner companies
with your prior consent. You can change your contact preferences at any time by logging in to your account or calling the Box Office. If a visiting/ partner company requests information regarding their performance at Buxton Opera House or Pavilion Arts Centre they must agree to treat the information in accordance with our privacy statement. You can unsubscribe from emails by following the link on any email communication we send to you or by contacting customerservice@boh.org.uk
CAN I SEE WHAT INFORMATION YOU HOLD ABOUT ME?
You can see the information we hold about you at any time by contacting us at: High Peak Theatre Trust 5 The Square, Buxton Derbyshire SK17 6AZ Email: customerservice@boh.org.uk
WEBSITE
www.buxtonoperahouse.org.uk is owned and operated by High Peak Theatre Trust, and we are committed to ensuring that your privacy is protected online. We use Google Analytics to analyse web statistics but these do not contain any specific personal information and this information is only used to gain a better understanding of our customers.
LINKS TO OTHER WEBSITES
Our website contains links and references to other websites. Our privacy statement does not apply to those sites and we encourage you to read the privacy statement of every website you visit.
HOW DO WE PROTECT THIS INFORMATION?
Although we cannot guarantee the level of security offered by the internet itself, we can make sure that the measures we take within our own website to protect your information are as thorough as possible. Therefore, we process all payments through secure server software (SSL) ensuring that your personal information is encrypted whilst it travels through the internet.
The information in this brochure is available in large print, please call 01298 72050 FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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Coming Soon TUESDAY 12 OCTOBER 7.30PM
Amanda Owen Adventures of the Yorkshire Shepherdess TICKETS: £21 DISCOUNTS NOT AVAILABLE
TALKS
THURSDAY 14 OCTOBER 7.30PM
AJ & Curtis’ Big Night Out TICKETS: £27.50-£42.50 DISCOUNTS NOT AVAILABLE
DANCE
SATURDAY 16 OCTOBER 7.30PM
The Elvis Years The Story of The King TICKETS: £25 DISCOUNTS AVAILABLE
MUSIC
WEDNESDAY 27 OCTOBER 7.30PM
Dave Spikey
A Funny Thing Happened TICKETS: £17.50 DISCOUNTS NOT AVAILABLE
COMEDY
SATURDAY 30 OCTOBER 7.30PM
Maximum Rhythm n’ Blues with The Manfreds Plus Very Special Guest Georgie Fame TICKETS: £30.50-£33.50 DISCOUNTS AVAILABLE
MUSIC
WEDNESDAY 3 NOVEMBER 7.30PM
Wet Wet Wet The Journey Tour TICKETS: £34.50 DISCOUNTS NOT AVAILABLE
MUSIC
The Illegal Eagles
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Rob Brydon A Night of Songs & Laughter TICKETS: £33.50 DISCOUNTS NOT AVAILABLE
ENTERTAINMENT
FRIDAY 15 OCTOBER 7.30PM
Tim Vine is Plastic Elvis
A unique tribute to a legend TICKETS: £29 DISCOUNTS NOT AVAILABLE
Harpy
Buxton International Festival
Wednesday 1
Dirty Dancing 7.30pm
OH
Sunday 4
Buxton International Festival
Friday 3
Dirty Dancing 5pm & 8pm
OH
Monday 5 Tuesday 6
Wednesday 7 Thursday 8 Friday 9
Saturday 10
DRAMA
FRIDAY 29 OCTOBER 7.30PM
The Story of Guitar Heroes
MUSIC
SUNDAY 31 OCTOBER 3PM
Russell Watson 20th Anniversary of The Voice
Friday 10
Buxton International Festival Buxton International Festival A Little Night Music 7.15pm
Buxton International Festival Buxton International Festival A Little Night Music 7.15pm
OH
OH
MUSIC
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
Elkie Brooks 7.30pm
Wednesday 15 Come What May 7.30pm
OH
Thursday 30
Buxton International Festival
Friday 1
Roy Orbison & The Travelling Wilburys 7.30pm An Evening with Sir Michael Parkinson 7.30pm Seven Drunken Nights 7.30pm
Buxton International Festival
Wednesday 6
Saturday 24
Buxton International Festival
Thursday 7
Saturday 31
Lil’ Jimmy Reed with Bob Hall & Hilary 7.30pm
Buxton International Festival A Little Night Music 2pm & 7.15pm
Buxton International Festival
Monday 2 Wednesday 4 Thursday 5 Friday 6
Saturday 7
OH
G&S Festival: HMS Pinafore 2pm & 7pm
Friday 13
Saturday 14
Sunday 15
Tuesday 31
Sunday 10
That’ll Be The Day 7pm Amanda Owen 7.30pm
Wednesday 13 Rob Brydon 7.30pm
G&S Festival: The Yeomen of The Guard 7pm
G&S Festival: Diary of Nobody 2pm G&S Festival: HMS Pinafore 7pm
Hello Again – The Story of Neil Diamond 7.30pm
Dirty Dancing 7.30pm
Tim Vine in Plastic Elvis 7.30pm The Elvis Years 7.30pm
Friday 22
Banff Mountain Film Festival World Tour 7.30pm Harpy 7.30pm
Wednesday 27 Dave Spikey 7.30pm
G&S Festival: Pirates of Penzance 2pm & 7PM
80’s Mania 7.30pm
Friday 15 Saturday 16
Monday 23
G&S Festival: HMS Pinafore 7pm
Rumours of Fleetwood Mac 7.30pm
AJ & Curtis’ Big Night Out 7.30pm
The Legends of American Country 7.30pm
G&S Festival: Patience 2pm
Frankie’s Guys – Frankie Valli & The Four Seasons 7.30pm
Lost in Music 7.30pm
Tuesday 12 Thursday 14
G&S Festival: Iolanthe 2pm & 7pm
Fastlove 7.30pm
Sunday 3
Thursday 22
Sunday 25
Purple Zeppelin 7.30pm
OH OH
OH OH OH OH
OCTOBER
Buxton International Festival
Wednesday 21 Buxton International Festival Friday 23
OH
The Floyd Effect 7.30pm
Buxton International Festival
Tuesday 20
OH
Saturday 25
Sunday 18
Monday 19
OH
OH
Buxton International Festival Buxton International Festival
OH
The Carpenters Story 7.30pm
The Johnny Cash Roadshow 7.30pm An Evening with Andrew Cotter, Olive and Mabel 7.30pm
Friday 16
Saturday 17
OH
Sunday 19
Friday 17 Saturday 18
Sunday 26 Levison Wood 7.30pm Wednesday 29 Liz Jones ‘8½ Stone…& Still Full of Issues’ 7.30pm
OH
OH
Joe Brown 7.30pm
Buxton International Festival
A Little Night Music 2pm & 7.15pm
OH
Thursday 16
Thursday 15
G&S Festival: Patience 7pm
Show of Hands
Cloudbusting – The Music of Kate Bush 7.30pm
Friday 24
Tuesday 3
THURSDAY 4 NOVEMBER 7.30PM
The Take That Experience 7.30pm
Buxton International Festival
Buxton International Festival
SATURDAY 6 NOVEMBER 7.30PM
DANCE
Dirty Dancing 2.30pm & 7.30pm
Tuesday 13
AUGUST
Ian Waite and Vincent Simone
Sunday 12
Dirty Dancing 7.30pm
Buxton International Festival
Monday 12
G&S Festival: The Mikado 2pm & 7pm
TICKETS: £31 DISCOUNTS NOT AVAILABLE
Thursday 9
Buxton International Festival
Sunday 1
TICKETS: £31.50-£33.50 VIP £62 DISCOUNTS NOT AVAILABLE
Saturday 4
Buxton International Festival
MUSIC
TICKETS: £42.50-£49.50 DISCOUNTS NOT AVAILABLE
Thursday 2
Buxton International Festival
Sunday 11
Thursday 19
MUSIC
SEPTEMBER
Friday 2
Wednesday 14 Buxton International Festival
By Philip Meeks, starring Sue Pollard
TICKETS: £25 DISCOUNTS AVAILABLE
JULY
MUSIC
SATURDAY 23 OCTOBER 7.30PM
TICKETS: £23 DISCOUNTS NOT AVAILABLE
Diary Saturday 3
The Ballroom Boys Act 2
SUNDAY 7 NOVEMBER 7.30PM
TICKETS: £28.50 DISCOUNTS AVAILABLE
WEDNESDAY 13 OCTOBER 7.30PM
OH
OH
OH
OH AC
OH
OH
OH
OH
OH
OH
OH
OH AC AC
OH
OH
Friday 29
The Story of Guitar Heroes 7.30pm
Saturday 30
Maximum Rhythm & Blues with The Manfreds 7.30pm
OH
Sunday 31
Russell Watson 3pm
OH
OH
OH
OH
OH
FOR MORE INFORMATION ABOUT ALL OUR EVENTS CALL BOX OFFICE ON 01298 72190 OR VISIT BUXTONOPERAHOUSE.ORG.UK
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"WHAT AN AMAZING LITTLE VENUE! MY FIRST VISIT WAS IN EARLY 2020, BUT I WILL DEFINITELY BE RETURNING. THE DECOR IS SPECTACULAR AND THE STAFF ARE SO LOVELY AND HELPFUL. IF YOU GET THE CHANCE TO VISIT HERE, YOU’RE IN FOR A TREAT!" TRIPADVISOR
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BOX OFFICE 01298 72190 BUXTONOPERAHOUSE.ORG.UK FOR MORE ABOUT ABOUT ALL OUR CALLCALL BOX BOX OFFICE ON 01298 72190 OROR VISIT 20 FORINFORMATION MORE INFORMATION ALLEVENTS OUR EVENTS OFFICE ON 01298 72190 VISITBUXTONOPERAHOUSE.ORG.UK BUXTONOPERAHOUSE.ORG.UK