DELL TECHNOLOGIES
“ Technology can really drive new innovations, new opportunities, new ways of actually working with the market” — James Norman, CIO of Healthcare for EMEA region, Dell Technologies 06
we’re in. However, now there’s a huge focus on what’s right for the customer and coming up with new ways for them to be able to engage with us. That actually reduces the burden on them financially, whilst improving operational efficiency and outcomes,” says Norman. Norman defines digital transformation as stretching across five key areas: workforce, end-use computer, security, applications and backend IT. According to Norman, one of the most important aspects of a digital transformation journey is laying the right