Bro braus ergonenergy energy nov2015

PROUD SUPPLIER OF ISUZU TRUCKS TO

IN PARTNERSHIP ERGONWITH: ENERGY

ISUZU TRUCK

DEALER OF THE YEAR DEALER

TONY IRELAND ISUZU

OF THE YEAR

SALES | SERVICE | PARTS LOCALLY OWNED & OPERATED FOR OVER 30 YEARS

Ergon E Regional Queenslan

Executive General Manager Peter Billing initiatives on the hori Written by: Robert Spence

Energy nd’s energy supplier

g discusses innovation and reveals upcoming izon for Queensland.

Produced by: Vince Kielty 3

C O M PA N Y N A M E

E

rgon Energy is more than just your average energy company. Founded in 1999, the government-owned corporation is a forward-thinking electricity provider. It services more than 720,000 customers across Queensland by supplying electricity and alternative solutions to residents and businesses from the coastal population to the rural and remote communities throughout the region.

Ian McLeod, CEO 4

November 2015

SECTOR

Anatomy of Ergon Energy The Queensland company is comprised of two sides: one that builds and maintains the electricity distribution network, and one that sells electricity to residential and business customers.

Ergon Retail is the customer facing part of the company, assisting customers in everything from opening new accounts, arranging location moves and managing electricity use to locating convenient ways to pay accounts, support systems and

“Innovation is huge for us. It’s an important part of our business and we’re always looking at new ways to apply new innovation throughout the company.”

–Peter Billing, Executive General Manager, customer service.

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Nexans Olex is Australia's trusted electricity industry partner; providing electrical cable products and solutions for over 75 years. From project design through to decommissioning, our local technical design and support team are there when you need us to keep your assets running and to let you focus on your business.

Our comprehesive product range includes solutions for:

Head Office 207 Sunshine Road Tottenham Victoria 3012 Australia Phone: 1300 CABLES

www.olex.com.au

SUPPLIER PROFILE

Employees: 350 Australia, over 20000 Worldwide Established: 1940 (Australia) Industry: Power Transmission and Distribution, Transport Networks and Infrastructure, Resources (mining, oil and gas, renewables), Building Construction Products and Services: We are manufacturers and suppliers of a full range of electrical and data cables and electrical system solutions. Our products have been designed with local industry by our Australian technical team and best in class global research centres.

Ongoing Projects: APLNG Gas Field Electrification and Wells Online, Ichthys Gas Field Downstream Processing Facilities, Ergon Energy Power Utility Network, Key to success: Our approach is to partner with our customers. We are involved in your success and provide solutions which help you achieve your goals. This is backed by a commitment to best quality manufactured products designed for your specific application and operating environment.

Future developments: LoSAG™ Covered Conductor is an exciting new product for power distribution networks which greatly reduces the risk of bush fires while also remaining compatible with existing systems for the lowest cost SWER replacement line option.

Company Mission: Nexans Olex aspires to be the first choice supplier of cable solutions in Australia. With a rich history at our core, we aim to draw on our global parentage to lead the electrical industry through technical innovation, quality and industry stewardship.

Management: • Tony Dunstan, Managing Director • Greg Stack, General Manager Sales • Tony Jones, National Manager Utilities & Contestables Website: www.olex.com.au

ERGON ENERGY

ENERGY

government rebates.

The distribution side of the business, Ergon Energy, provides energy services to residents and businesses while maintaining an electrical network that stretches roughly 160,000 kilometers of power lines across Queensland. Within the network operates 33 stand-alone power stations that provide energy to isolated communities within the region.

Additional services include accommodating connections for new technologies such as solar, as well as a small manufacturing group to handle the construction of module substations.

Unlike your typical energy provider, Ergon Energy is driven by innovation.

“Innovation is huge for us. It’s an important part of our business and we’re always looking at new ways to apply new innovation throughout the company,” said Peter Billing, executive general manager of customer service at Ergon Energy.

According to Billing, the company continuously seeks out new ways of improving service – whether through infrastructure or alternative energy sources – to better position themselves for the future.

“We recognised back in 2007 that the price of energy would become an issue and that we would need to adapt.”

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ADVANCED DIESEL FUEL WITH SOPHISTICATED ENGINE CLEANING TECHNOLOGY Caltex Active TecD is a high-performance diesel fuel specifically designed to clean-up performance degrading deposits from heavy-duty diesel-fuelled engines, such as buses, trucks, mining equipment and power generators, and keep them clean.

Caltex Active TecD works to help improve injector cleanliness, and consequently enhance fuel flow through the injectors and restore engine power.

ERGON ENERGY

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“We recognized back in 2007 that the price of energy would become an issue and that we would need to adapt,” Billing revealed. “It got us thinking differently and we realized if we keep doing things the way we’ve always done them, the world will change and we’ll become obsolete.

“We may not be Apple or Google but we’re striving for innovation.”

To ensure creativity is alive and well within the organization, Ergon Energy strives to cultivate an atmosphere that empowers people to speak up and bring their ideas to the table.

“We encourage everyone in our organization from the top to the bottom to read and learn new things happening in the world. We encourage them to think of new ways of doing things and ways to apply those innovative ideas to our type

SUPPLIER PROFILE

ACTIVE TECD: THE FUEL OF THE FUTURE

Internal diesel injector deposits are of increasing concern in modern high pressure common rail fuel injection systems, which are manufactured to meet precise tolerances and operate with tiny clearances (down to 2-6 micron). These deposits can affect the response of the fuel injector, causing sticking of moving internal parts and loss of control of injection event timing, as well as the quantity of fuel delivered.

By cleaning up performance degrading deposits from an engine – and keeping it clean – Caltex Active TecD works to restore power, improve injector cleanliness and ensure better fuel flow through the injectors.

It is formulated with a high treat rate of Caltex’s advanced, proprietary additive system which also inhibits the formation of rust and corrosion. The anti-foaming agent in Active TecD reduces foaming to zero in industry standard tests, which in practice lessens both splashback and odours commonly associated with regular diesel, allowing for faster and cleaner fill ups.

Website: www. caltex.com.au/tecd

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EDITORIAL

C

altex and Ergon Energy’s Isolated Systems have formed an interdependent relationship based on collaboration, trust and shared values. Caltex’s central role is to supply diesel

fuel and lubricants to all of Ergon Energy’s 33 remote power stations, which provide dependable and stable electricity to remote parts of Queensland, including the Torres Strait. The relationship

between the two organisations is critical to ensure consistency of the power supply and to make sure that fuel is transported and delivered safely and effectively with minimal risk to the environment. Caltex has proven to be a trusted supplier and a key partner in Ergon operations.

In one of many dialogues between both companies to review operational efficiencies and improvement initiatives, Caltex proposed an opportunity for Ergon to reduce fuel consumption.

ActiveTecD fuel, one of three Caltex value-added fuel products, was suggested as being a good fit with existing infrastructure and logistics.

The fuel was claimed to offer a potential 2 per cent improvement in thermal efficiency (reduced consumption), by removing deposits in the fuel system and preventing further build-up. In prolonged operation this should help restore and maintain ‘new engine’ like performance for longer.

Caltex was able to demonstrate

the claimed effectiveness of ActiveTecD in the transport market, which established a performance test in the power station at Boulia, Queensland. Boulia was proposed to demonstrate the effectiveness of the fuel as it had a good mix of old and new engines, giving a credible trial at a load that was typical of the rest of Ergon’s fleet. Based on before and after thermal efficiency measurements, the data collected showed average fuel efficiency to be slightly better than the purported figure. This level of performance was sustained after many months of successful operation.

Caltex’s support has been with Ergon all the way, and its strong technical capabilities and experience is something on which Ergon Energy places a high value.

From a supplier management perspective, the Caltex relationship sets the benchmark against which all other Isolated System suppliers are compared.

“Work Safe, Home Safe”.

Established in 2007, Geiger Group is an infrastructure business providing electrical, civil, telecommunications and ancillary works in Queensland and Victoria from our Toowoomba, Brisbane and Melbourne offices, with capability nationally.

Manage and deliver: • High and low voltage distribution works including overhead and underground • Underground reticulation • Commercial and industrial electrical works including new builds and refurbishments • Earthworks, excavation and civil works including remediation and new works • Communication and data installation • Project management works Geiger Group has a proven track record of delivery in our key markets which include mining, oil and gas, civil, commercial and industrial construction, rail and energy sectors.

The Geiger Group vision for all staff is ‘Work Safe, Home Safe’.

Queensland: 5 Tait Street, Toowoomba Qld 4350 | PO Box 7009 Toowoomba South Qld 4350 | 07 4614 4300 Brisbane: PO Box 2017 Graceville Qld 4075 Victoria: 7 Kearney Street, Bayswater VIC 3153 | PO Box 888, Lilydale VIC 3140 | 03 9720 3289 info@geigergroup.com.au | geigergroup.com.au

ERGON ENERGY

SUPPLIER PROFILE

ENERGY

GEIGER GROUP

Employees: 150 Established: 2007 in Toowoomba, QLD Industry: Geiger Group provides Electrical, Civil, Telecommunications and Ancillary works with works being completed across Australia for some of Australia’s leading electrical, gas and civil suppliers.

Services: Works from high and low voltage and underground works, earth works and civil works to data installation. Project management and technical advice.

Ongoing Projects: Geiger Group are industry leaders in contracting services for overhead and underground electrical distribution network assets. Our key markets are Queensland and Victoria with National capabilities Website: www.geigergroup.com.au

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We spend all our energy forging Greg Sewell Forgings are honoured to be included as part of the nuts and bolts make-up behind Ergon Energy’s streamlined supply chain and are proud of the strong and lasting relationship that we have forged together.

For over 30 years now, Greg Sewell Forgings has been manufacturing and supplying quality steel forged & fabricated products to the Australasian market.

For all of your fastener and line hardware accessory requirements or to find out more about Greg Sewell Forgings, please contact our National Sales Manager – Mr Robert Borg on (02) 8814 5990 or email: rborg@gsforgings.com

‘Experience in forging’ www.gsforgings.com

ERGON ENERGY of business,” said Billing.

“When everyone is bringing something to the table, one idea might spur another. We encourage that.”

Putting innovation into action For Ergon Energy, company-

SUPPLIER PROFILE

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wide collaboration is a key component behind one strategic focus: exploring new possibilities for collecting, consuming and conserving energy.

One example of this is the utilization of batteries.

“We’re seeing that batteries are

GREG SEWELL FORGINGS

Greg Sewell Forgings Pty Ltd is a major manufacturer and supplier of specialty, high and low volume components with a diverse range of capabilities. We have produced thousands of different components from low grade carbon through to high end stainless steel to meet the high requirements from the Power Industry, Mining, Rail, Agricultural, Automotive and the Fastener industry. Our flexibility allows us to offer single run low-volume to high-volume production at competitive prices.

A cornerstone of our business practice is to build mutually beneficial partnerships with our customers and suppliers, and to continually seek improvements for us and our customers through innovation and excellence. To this end Greg Sewell Forgings Pty Ltd has adopted the AS/NZS ISO 9001:2008 Quality Management System.

Website: www.gsforgings.com

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Driving Fleet Innovation

SG Fleet’s industry leadership and strong business performance is built on the company’s major competitive assets: exceptional relationships with customers through outstanding service quality, the ability to develop our offering through innovation, and the skills and experience of our people.

Whether you run a fleet of 5 or 10,000 vehicles, sgfleet is the answer.

Corporate fleets Government fleets Small to medium enterprise Salary packaging Passenger and light commercials Heavy commercials Mobile equipment Fleet management sgfleet will tailor the right package for you with flexible finance arrangements.

Visit our website: www.sgfleet.com

Call us on: 1300 138 235

SUPPLIER PROFILE

SG FLEET GROUP LIMITED SG Fleet Group Limited is one of Australia’s leading specialist providers of fleet management, vehicle leasing and salary packaging services. SG Fleet has a presence across Australia, as well as in the United Kingdom and New Zealand.

The company employs over 400 staff and has more than 90,000 vehicles under management. SG Fleet listed on the Australian Securities Exchange in March 2014.

SG Fleet offers an extensive range of fleet management, leasing and salary packaging solutions to corporate and government customers, as well as heavy commercial fleet management and leasing services. Salary packaging solutions provided by the company include novated leases and associated vehicle management services for customers’ employees, as well as a range of other employee benefits.

The company has a unique position in the marketplace, built on the experience, product expertise and commitment of its team. SG Fleet prides itself on the strength of its relationships with blue chip corporate and government customers.

These relationships have been built on a customer-centric approach to service delivery and the development of bespoke but scalable solutions to meet the needs of individual customers.

Constant innovation allows SG Fleet to provide its customers with an industryleading proprietary technology platform that enables highly advanced fleet management capabilities. The company continually upgrades its solutions and introduces additional products and services to its range.

Management: • Robbie Blau, Chief Executive Officer • Kevin Wundram, Chief Financial Officer • Andy Mulcaster, Managing Director, Australia Website: www.sgfleet.com

THE TRANSFORMER PEOPLE

Power Transformers (≤550MVA) Distribution Transformers (≤5,000kVA)

Special Transformers

Compact MV Substations

Special Applications

Monitoring and Control Solutions

For more information about our products and services, please visit www.wtc.com.au

BUILT SMART

FOR LIFE

ERGON ENERGY part of our future,” said Billing when explaining the company’s ongoing partnership with Mitsubishi.

In 2012, the company purchased six Mitsubishi electric vehicles (EVs) and ran trials in Townsville over an 18-month period to understand customer acceptance of EVs and the eco system that supports them.

“We were able to examine how these vehicles were used, including how and when they charge, in order to better understand their impact on our network,” Billing said.

Ergon Energy recently secured another deal with Mitsubishi to integrate eight Mitsubishi Outlander

SUPPLIER PROFILE

ENERGY

plug-in hybrid electric vehicles (PHEVs) into their fleet, as well as finalizing a lease offer to employees that could see up to an additional 100 EVs provided for use later in the year.

“From an electricity perspective, the use of EVs is a natural synergy,” Billing said. “It’s the beginning of a new role of technology in the energy sector: Why wouldn’t we be on the ground floor running?”

While the partnership with Mitsubishi is a great starting point, it’s only the tip of the iceberg for Ergon Energy.

In July, Ergon Energy announced it was working with the government

WILSON TRANSFORMER COMPANY

Established in 1933 with a proud history, Wilson Transformer Company is a leading specialist in the delivery of transformer solutions. From our manufacturing base in Australia, we deliver solutions to a wide variety of industries and customers around the world including electricity generators, transmission and distribution organisations as well as variety of heavy and light industrial users.

Within our product range, our state of the art facilities are equal to the best the world has to offer. By using the latest design software, analytics and manufacturing technology, we engineer and manufacture our products in clean work environments incorporating strict quality control measures. We also have a dedicated team of people for field operations and support services.

Through our world-class capabilities, specialist knowledge and proven reliability, our customers can be assured of a quality outcome. We are building smart for life solutions and this means performance you can rely on.

Website: www.wtc.com.au

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PERFORMANCE SOLUTIONS FOR ELECTRICITY GAS WATER UASG is Australia’s leading provider of retail meter reading and installation services in the electricity, gas and water sectors, and of end-to-end essential maintenance and inspection services in electricity distribution.

Our speciality brands, Skilltech and UAM, partner with customers to offer safe, compliant and reliable services. This commitment is evidenced by our 95% client renewal rate and outstanding safety record.

Our essential services support Ergon Energy every day by: ●

Inspecting and maintaining 250,000 poles and 50,000+ street lights a year in urban and remote areas

●

Conducting an Annual Road Patrol Program of 30,000+ street lights

●

Supplying quality field metering services, including reading, special reads, disconnections and reconnections to 2.4+ million accounts each year

Contact us today: 1300 377 170 enquiries@uasg.com.au www.uasg.com.au

ERGON ENERGY

SUPPLIER PROFILE

ENERGY

UASG

UASG provides performance solutions for electricity, gas and water networks.

With 1,500+ employees, 900+ vehicles and more than 24 years experience, we deliver quality specialist services covering: • Meter reading, installation and Advanced Metering Infrastructure (AMI) • Energy and water efficiencies • Asset inspection/monitoring • Data capture • Electrical overhead construction/maintenance • Pole reinforcement services • Vegetation management • Lighting efficiency programs • LIDAR • Survey, design and drafting Website: enquiries@uasg.com.au

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PROUD SUPPLIER OF ISUZU TRUCKS TO

ERGON

ENERGY

ISUZU TRUCK

DEALER OF THE YEAR DEALER

TONY IRELAND ISUZU

OF THE YEAR

SALES | SERVICE | PARTS LOCALLY OWNED & OPERATED FOR OVER 30 YEARS TONY IRELAND ISUZU | 36 DUCKWORTH STREET, GARBUTT 4814 | PH: 07 4726 7777 www.tonyirelandisuzu.com.au

ERGON ENERGY

SUPPLIER PROFILE

ENERGY

TONY IRELAND TOWNSVILLE

Employees: 160 Established: 1985 Industry: Automotive Services: New trucks, new equipment, vehicle servicing and parts Management: Tony Ireland–Managing Director, Ben Lawrence – Sales Manager Marnie Crowell – Service Manager, Jason Smythe– Parts Manager Website: www.tonyirelandisuzu.com.au

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CoverTel in partnership with Viavi (was JDSU) provides the right test solutions to ensure your networks operate at the most efficient levels. We work with you throughout the entire network lifecycle to understand your needs so we can deliver the right solutions to help your business succeed. We see things differently so th the people who power your that business can, too.

Learn more about our approach at www.covertel.com.au Fiber optics and Ethernet test

Wireless test

Network visibility

CoverTel Telecommunications Group 114 Bakehouse Road, Kensington VIC 3031, Australia

Enterprise and cloud solutions

Phone: +61 3 9381 7888 Fax: +61 3 9381 7899 Email: info@covertel.com.au

SUPPLIER PROFILE

COVERTEL TELECOMMUNICATIONS GROUP CoverTel Telecommunications Group is an Australian owned company specialising in providing; • Telecommunications Infrastructure • Telecommunications Test & Measurement Solutions and associated Training • Rental of all equipment through the CoverTel Services division, and • Renewable Power Solutions through the Covertel Power division With more than 70 years experience in the Telecom Industry, our key objective is to build mutually beneficial relationships with our valued customers. We share our wealth of technical knowledge and deliver excellent customer service and support. We strive to meet our customer’s requirements and financial budgets by providing the right solution each time, the first time. This is made possible by offering a diverse group of products from well-respected and technically proficient global manufacturers.

CoverTel played an integral role between 2010 and 2015, when Ergon Energy expanded its telecommunications network by more than 250%. CoverTel worked diligently to assist in supplying Ergon with a standardised set of Ethernet Test and Measurement solutions to facilitate the expansion of their Communications and Teleprotection Network. These solutions delivered Ergon with key advantages including the complete confidence their new services operated according to specifications with maximum efficiency.

To see how we can make a difference to your business, or for further details please visit our website or contact us.

Director: John Iacovangelo Phone: +61 3 9381 7888 Address: 114 Bakehouse Road, Kensington Victoria 3031 Australia Visit our Website: www.covertel.com.au

ERGON ENERGY

SUPPLIER PROFILE

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BUSINESSFRIEND

Businessfriend is the Ultimate App - a One-Stop Social Media Destination for Professionals Discover, connect and share with your colleagues and peers.

Communicate, manage and store your content and notate all aspects of your working life.

Website: www.businessfriend.com

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GMJ Equipment is the national leader in the design, manufacture and supply of both insulated and un-insulated mobile elevated work platforms, reaching heights from 10 to 70 meters across a wide range of configurations. All of our models feature the latest in MEWP technology, offering smooth, safe, and reliable operation. Celebrating our 30th year of manufacturing, GMJ continues to be on the leading edge of mobile elevated work platform development.

REACHING GREATER HEIGHTS • Australian manufacturer of Insulated MEWP’s

• Major inspections

• Cela uninsulated MEWP’s agent

• Maintenance & repairs

• Truck body building services

• Hire/lease

WWW.GMJ.COM.AU

Australian made & owned

32-34 Quality drive, Dandenong South, VIC 3164, AUSTRALIA Email: reception@gmj.com.au | Phone: (+613) 9706 4550 | Fax: (+613) 9706 4515

Partner With Ergon Energy & Powerlink for over

20 YEARS

Pomfret’s BACKHOE HIRE

We specialise in the installation of electrical conduit, fibre optic, pits, substation foundations, general building and maintenance; and general earthworks.

Phone: 07 4927 8742 | Fax: 07 4921 0105 | Email: pomfrethire@hotmail.com David: 0428 792 678 | Troy: 0438 278 742

Brisbane | Sydney | Melbourne | Adeleide | Perth

Elevated Work Platform Specialists Latest in EWP Technology Reliable Equipment From 12m to 103m Back Up Service Australia Wide Our Fleet Includes Live Line & Under Bridge Inspection Units

P: 1300 LINCON

E: hire@lincon.com.au

www.lincon.com.au

Tel: +61 7 4061 6426 Transportation and Logistics, container movement, general freight deliveries with the inclusion of crane trucks and truck mounted forklifts and oversize loads.

Meeting Australian Safety Standards, Our Trucks are equipped with Tracking Systems and Cameras.

www.innisfailcarrying.com.au

ERGON ENERGY to create an EV highway with Australia’s first solar-powered fastcharging station.

“This is an opportunity to create a need in the market,” said Billing. “If you wait for everyone to get electric vehicles, it won’t work—it will be too late. We needed to be similar in our thinking of leading by example and getting the ball rolling.”

Billing also revealed the company

ENERGY

is about to purchase three Battery Packs for their hydraulic elevated work platform field trucks. “For us, the payback is reducing our diesel consumption while also eliminating the noise these machines make.”

Not stopping there, Ergon Energy is also seeking to utilize alternative energy solutions in other areas of its businesses.

“We’re actually putting batteries on

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The world’s first shear-bolt action mid-span splice

MTRS from Sicame Australia - the new mechanical tension repair splice has been developed to overcome many of the issues effecting poor jointing of bare overhead conductors with either compression, helical or spring type splices.

High-torque, shear-head bolts apply pressure points on the conductor via an internal pressure plate in a unique wave-like pattern along its length, thus ensuring superior and reliable mechanical and electrical performance.

sales@sicame.com.au | www.sicame.com.au

SICAME AUSTRALIA HQ

SICAME AUSTRALIA NSW

23-25 Union Circuit Yatala, QLD, Australia (+61) 7 3807 7022 (+61) 7 3807 7522

4/36 Holbeche Road Arndell Park, NSW, Australia (+61) 2 9621 3155 (+61) 2 9622 7120

STIRLING HELICOPTERS Central Queenslands leading helicopter company operating a broad range of helicopter fleet and offering a vast range of professional helicopter services with very experienced and professional pilots.

We offer extensive helicopter charter services to the following industries: • Mining, Gas and Power • Corporate and Tourism • Defence and Government • Agriculture

EXPERIENCED PILOTS AND AN IMPECCABLY MAINTAINED FLEET

CONTACT:

Servicing Central Queensland and South West Queensland Email: admin@stirlinghelicopters.com.au Phone: 07 4937 1180 Web: www.stirlinghelicopters.com.au Mobile: 0429 371 180

ERGON ENERGY the end of remote and rural sections of the electricity network and using them as support in times of high load,” said Billing. “The benefits are immense because they don’t need to be augmented and they store energy in the off-peak times and then feed back into the network during highpeak times.”

According to Billing, the company is in the process of working with

ENERGY

some developers to implement batteries in subdivisions as well.

“The outcome could potentially build a type of distributed generation network in a housing subdivision, which would provide an array of benefits to customers.”

Ergon Energy is also building its retail business to reflect more opportunities for solar technology.

In August, Ergon Energy forged

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ERGON ENERGY an alliance with Californian electricity storage developer Sunverge Energy to launch a limited commercial rollout of its power systems in Queensland homes.

The partnership involves installing SunPower solar panels and Sunverge energy storage systems in 33 homes in Toowoomba, Townsville and Cannonvale in a program that will receive $400,000 of funding by the Australian Renewable Energy Agency.

The power system is comprised

of back-up power, a six-kilowatt inverter with 11.6 kilowatt-hours of energy and communications, and control capability that allows the company to collectively manage the system to increase the efficiency of power supply on its grid.

“This partnership will help us better understand the technology and where we stand in terms of our network. It’s helping us model what our future network could look like,” Billing explained.

Maintaining today’s assets, creating tomorrow’s power solutions UGL provides whole of life asset solutions for large and complex power systems across Australia, New Zealand and Asia, from electrical substations and transmission lines to advanced power stations.

Throughout Queensland, UGL has been a proud supporter of Ergon Energy for 8 years working together to deliver 62 substations and associated infrastructure to provide electricity to 734,000 customers in homes and businesses across regional Queensland.

The key elements to UGL’s success are our close working partnerships and decades of experience in delivering engineering construction and O&M solutions to our clients.

www.ugllimited.com

ENERGY

Thinking forward A major initiative Ergon Energy has undertaken is in the form of disaster relief. The company is currently running a series of scenarios to better understand the network in the event of natural disasters, as well as learning how it could improve.

“Right now we’re doing two things, the first of which is running a series of exercises to test the readiness of our network and whether we need to reconfigure it or change critical aspects to make it more resilient in the future,” said Billing.

“The second thing is technology. We’re looking to interact with a number of technologies such as crowdsourcing and social media to find out if these are applicable for us.”

The company is also holding workshops to better understand response perspectives from people and companies with actual experience dealing with these disasters.

“Input from Rod West from Entergy in the United States has been paramount for us,” Billing.

“His experience from Katrina and lessons learned were really insightful and important for us to consider with our network.”

“All of these workshops, exercises and reports are better preparing us for the future,” said Billing.

“We’re thinking ahead and about where we want to be in 2020.”

With Ergon Energy at the helm, the people of Queensland are in good hands—today and in the future.

Company Information INDUSTRY

Utilities; government agency HEADQUARTERS

420 Flinders St Townsville, Queensland, Australia FOUNDED

1999 EMPLOYEES

4,500 PRODUCTS/ SERVICES

Utilities; government agency

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ERGON ENERGY EXECUTIVE SPOTLIGHT

39

CH T OE M PA W HNOY’ SN W AM HE O OF ERGON ENERGY Australia and is Chairman of Ergon Energy Queensland Pty Ltd, SPARQ Solutions Pty Ltd and Ergon Energy Telecommunications Pty Ltd.

IAN MCLEOD

Chief Executive Officer Ian McLeod is responsible for the business’ overall direction and, ultimately, for meeting the service delivery expectations and requirements of Ergon Energy’s customers, the community and regulators, as well as the business and financial objectives of shareholders. Ian brings extensive electricity industry experience to Ergon Energy; experience gained through management roles in the private contracting industry, in Powercor Australia and the State Electricity Commission of Victoria and Ergon Energy. Ian is a director of Energy Supply Association of 40

Moovnet h N mb 2e 0 r1 42 0 1 5

DAVID EDMUNDS

Executive General Manager, Network Optimization David Edmunds is responsible for the safe, efficient and effective utilization of Ergon Energy’s electricity distribution and associated communications networks and, where necessary, the delivery of new major infrastructure projects or other non-traditional solutions. He brings experience in both the corporate and public sector, to the executive including executive management, engineering, operations, and contracting, as well as proven leadership capabilities.

E X E C U T I V E S P OSTELCI G TO HR T

David has held senior roles in the electricity and gas industries of New Zealand, as well as in local government.

involved in the deregulation of the electricity industry in South Australia in the 1990s. He is on the board of Energy Skills Queensland.

PETER BILLING

MIKE HUTCHENS

Peter Billing is responsible for the operational effectiveness of the distribution business and for the safe, efficient operation and maintenance of Ergon Energy’s network. He is also responsible for supply to Ergon’s isolated communities and the commercial delivery of modular infrastructure and generation solutions. He brings a wealth of industry, leadership and change management experience to the executive, from trade roles to management. Peter was directly

Mike Hutchens is responsible for managing the financial and commercial aspects of Ergon Energy’s business, including strategic procurements, as well as the business’ legal counsel and risk and assurance program. Mike has significant accomplishments in financial and general management and has worked for a diverse range of businesses, including publicly listed multinational corporations, predominantly in the mining industry, as well as large professional services firms.

Executive General Manager, Customer Service

Chief Financial Officer, Finance and Corporate Services

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420 Flinders St Townsville, Queensland, Australia, 4810 +61 7 3069 4100 customerservice@ergon.com.au www.ergon.com.au