Businessmirror september 20, 2016

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“This game is a 100-percent injury rate. It’s football and everyone’s just gotta do their job a little bit better.”—New England Patriots receiver Julian Edelman, after backup quarterback-turned-starter Jimmy Garoppolo suffered an apparent shoulder injury. AP

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“It’s always sad when a member of the family passes away—and in the case of the ‘family’ of the movie The Sound of Music, it’s especially sad when it is the first of the group to go.”—Ted Chapin, president of the Rogers & Hammerstein organization, in a statement. Charmian Carr played the oldest von Trapp child and, in some ways, she maintained that role in real life—guiding, cheering, supporting and generally being there for the rest of her “sisters” and “brothers.” AP

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Tuesday, September 20, 2016 Vol. 11 No. 346

‘Govt could be third telco player if Duterte wants it’ ₧30B W By Lorenz S. Marasigan

Pervasive sham deals at wells fargo, and no one noticed?

But the decision, he said, still rests on President Duterte, who vowed on numerous instances— like his first State of the Nation Address—to improve the Internet service in the country. The worry of Salalima, who previously worked as an executive See “Telco,” A2

Manila cites how policies on parking impact on traffic flow

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Pervasive Sham Deals at Wells Fargo, and No One Noticed?

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DON’T want anyone ever offering a product to someone when they don’t know what the benefit is, or the customer doesn’t understand it, or doesn’t want it, or doesn’t need it.” That was John Stumpf, chief executive of Wells Fargo, one of the nation’s largest banks, in an interview about a year ago with The San Francisco Chronicle. We found out few days ago that at least 5,300 of his employees were engaged in rampant sham deals, secretly signing up myriad customers for 2 million accounts that they did not authorize, did not know they had, did not need, and clearly did not understand. Wells Fargo then charged customers at least $1.5 million in fees for those unwanted sham accounts, which were created simply to goose the income of bank employees whose incentive programs rewarded them for opening as many new accounts as possible. Some of the accounts were closed right away, as soon as the employee got credit for them. The executive who oversaw this group of rogue employees, Carrie Tolstedt, conveniently announced plans to retire over the summer and, according to Fortune, is being paid $124.6 million on the way out. (One analyst has called for a clawback of that exit package.) Clearly there is a disconnect between whatever Stumpf was telling the public and what was actually going on at Wells Fargo—and that’s putting it politely. Here’s Stumpf from that same interview in The Chronicle: “We think ev-

eryone here is a risk manager,” he said. “Whether it’s your official title or not, everything we do is a part of that.” Wells Fargo has long tried to separate itself from Wall Street. Its entire ethos, Wells Fargo has long suggested, is one of trust and ethics. But this episode raises all the same questions that have been asked about virtually every firm on Wall Street. Whatever distance Stumpf tried to maintain for Wells between it and the big New York banks with bad-boy reputations just evaporated. When politicians talk about Wall Street as a “criminal enterprise,” this is exactly what they are talking about. “This problem is a serious one and indicates that the company is feeling an intense pressure to perform that it cannot meet,” Richard Bove, a longtime research analyst, told me. “I would expect to see some meaningful internal adjustments. There clearly will be some management changes— whether they reach as high as John Stumpf is very hard to say.” Stumpf has always said, fairly, that it is impossible to do a perfect job policing hundreds of thousands of employees. Warren Buffett, Wells Fargo’s largest shareholder, has sounded a similar note, describing his own company, Berkshire Hathaway. “Somebody is doing something to-

cially when it comes to risk. On Monday, the bank said it had temporarily suspended its cross-selling initiative, to be on the safe side. Indeed, the great irony of this sham is how tiny it is in terms of dollars. That’s why the $185-million fine by the government wasn’t bigger. Given all the regulations in place and the billions of dollars poured into compliance efforts, how could something so staggeringly widespread and so blatantly corrupt have happened in the first place? Another question is what this scandal says about Wells Fargo’s seemingly down-home culture. Bove, noting that part of the sham included opening “566,000 phantom credit-card accounts,” asked in a note to clients, “What does this indicate about the bank’s underwriting policies? Can anyone have a Wells credit card without any checks being made concerning that person’s ability to make payments for debt created using this card?” And what does this say about the information the company has reported to investors and regulators? Bove added: “The bank also apparently opened 1.5 million false transaction accounts? Does this mean that accounts can be opened with no balances? What does it say about the willingness of the bank to operate with accounts on which it makes no money? What policies and procedures at this bank allowed this to occur?” So far, these are all just questions without answers. Wells Fargo took out full-page ads last week in many newspapers (including The Times) to “take responsibility.” But taking responsibility includes answering those questions— and we are all still waiting.

business sense John Stumpf, chief executive of Wells fargo, in new York, on September 15, 2009. “I don’t want anyone ever offering a product to someone when they don’t know what the benefit is, or the customer doesn’t understand it, or doesn’t want it, or doesn’t need it.” that was Stumpf in an interview about a year ago with The San Francisco Chronicle. James estrin/the new York times

T

Manny B. Villar

he failure by the Philippine economy to create enough jobs is one of the primary reasons the country’s poverty rate has barely improved in recent years, and continues to affect more than a quarter of the population.

In turn, part of the problem can be traced to what may be called misplaced priority: previous administrations failed to give priority to activities or industries that are labor-intensive. Continued on A10

By VG Cabuag

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e1

© 2016 The New York Times

‘game of thrones’, ‘Veep’ take top honors at emmys This September 18 photo shows vehicles slow down as they pass by the two-way Maria Orosa Street near corner Pedro Gil, Manila, as vehicles are allowed to park left and right despite the narrow road. Nonie Reyes By Joel R. San Juan @jrsanjuan1573

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of Liberty Telecoms

A WellS fargo billboard in Woodbury, minnesota. karen Bleier/agence France-Presse/gettY images

day at Berkshire that you and I would be unhappy about if we knew of it,” Buffett once said. “That’s inevitable: We now employ more than 250,000 people, and the chances of that number getting through the day without any bad behavior occurring is nil. But we can have a huge effect in minimizing such activities by jumping on anything immediately when there is the slightest odor of impropriety.” Perhaps if a handful of employees at Wells Fargo were responsible for signing up some phony accounts, we could generously say, “Oh, there were some bad apples.” But the scale and brazenness of this phoniness does not permit that. This sham, in its reach, is breathtaking. “The magnitude of this situation warrants thorough and comprehensive review,” Senate Banking Committee members, led by Sen. Robert Menendez of New Jersey, wrote in a letter to committee’s chairman, Sen. Richard C. Shelby of Alabama. The letter continued, “Specifically, the committee should thoroughly examine this issue, including: How it is possible that more than 5,000 employees could bilk customers over the course of five years; the timing, extent and disposition of customer complaints; whether Wells Fargo’s sales and compensation structure incentivized employees to engage in deceptive and abusive practices; and what additional safeguards may be needed to prevent this type of behavior.” All of this raises the question, based on Stumpf’s assertion that everyone at Wells Fargo is a risk manager: What, exactly, does an actual risk manager at Wells Fargo do? That’s an important issue because Wells Fargo has always had a reputation as one of the best-managed banks, espe-

Housing boost: Addressing a socioeconomic concern

Duterte admin looking at illegal SEC postpones sale parking as cause of traffic woes

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E1 Tuesday, September 20, 2016

The initial investment needed by a new player in the telco industry, according to experts

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@lorenzmarasigan

hile he is open to the prospect of launching a government-owned telecommunications company to further challenge existing players and relieve Filipinos of their Internet and telecommunications-service woes, Information Secretary Rodolfo A. Salalima said the odds of the state investing billions of pesos in such a venture is not in his favor.

INSIDE

By Andrew Ross Sorkin

“A bomb exploding in New York is obviously an act of terrorism.” New York Gov. Andrew Cuomo. But, he added, “At this time, there’s no evidence of an international terrorism connection with this incident, but it is very, very early in the investigation.” AP

D3

N the city of Manila, headed by Manila Mayor Joseph Estrada, efforts to clear major thoroughfares of illegal vendors, illegal terminals, road obstructions and illegally parked vehicles have been intensified over the past months in order to ease traffic congestion.

PESO exchange rates n US 47.7260

Despite of this, it seems the problem on illegal parking is giving not only law enforcers a headache but motorists and pedestrians, as well. Along the two-way Maria Orosa Street near corner Pedro Gil, vehicles are allowed to park left and right despite its narrowness, slowing down passing motorists. Estrada had acknowledged that most of the streets in Manila are narrow, owing to its Spanish-era design when the calesa, a horse-drawn

carriage, was the main transportation mode back then. “This is why we have narrow roads, which is often the cause of traffic congestion and, in rare instances, road-rage cases like the one that happened in Quiapo,” Estrada said, referring to the recent road rage in Manila where cyclist Mark Vincent Garalde was shot dead by a former Army reservist a few months ago. Continued on A2

@villygc

he Secur it ies and Exchange Commission (SEC) has effectively postponed the sale of Liberty Telecoms Holdings Inc. when it ordered Vega Telecom to defer the closing of the tender offer period for the telco unit previously owned by San Miguel Corp. (SMC). The SEC’s Market and Securities Regulation Department directed Vega Telecom Inc.—now owned by PLDT Inc. and Globe Telecom Inc.—to defer the conclusion of the tender offer, which was supposed to end at 12 noon on September 21. The SEC put the sale on hold due to valuation concerns. The offer was priced at P2.20 per share, covering some 165.88 million shares, or 12.8 percent of the telecom firm previously owned by conglomerate San Miguel Corp. The regulator directed Vega to submit a new timeline, among others, relative to the amended tender offer report. “The new offer period should provide reasonable time to the tendering shareholders to evaluate or assess the amended and/or additional information,” the SEC said.

“The new offer period shall recommence not later than October 17, 2016,” it added. Copies of the said letter were also furnished to PLDT, Globe and the Philippine Stock Exchange, among others. The SEC made the decision after several camps complained that the deal involving San Miguel and the two telecom duopoly was undervalued. In its seven-page order, the SEC said Vega failed to disclose information on the impact of the assignment of frequencies in Liberty’s financials. Specifically, the SEC said, “No disclosure was made about the transfer of frequency from Liberty to its sister company neither financial recording has been made or recognized in Liberty’s audited financial statement [AFS] nor in the relevant notes of the AFS.” The regulator said this and other information were “material” and should have been “included in the SEC Tender Offer Report (SEC Form 19-1), and critical to shareholders to arrive at an informed investment decision, including whether to hold or sell their shares in response to the tender offer.”

n japan 0.4673 n UK 62.1011 n HK 6.1518 n CHINA 7.1517 n singapore 34.8823 n australia 35.6847 n EU 53.2336 n SAUDI arabia 12.7246

Source: BSP (19 September 2016 )


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