What drives bad behavior? By Greg Navarro Part Two
(In this second installment, the writer discusses the four remaining drivers of misconduct that the Deloitte Center for Regulatory Strategy identified based on its study of the findings of various conduct-related enforcement actions, regulatory reviews, and firm remediation programs in the financial services sector.)
Complex, disconnected, or “growth at all costs” business models
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In large, complex organizations, there is a risk that branches or offices will develop their own cultures and behaviors that may not necessarily align with the values that are espoused by headquarters.
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One US-based financial services firm was recently subjected to a congressional grilling after it was revealed that thousands of its employees opened millions of accounts without the consent of customers. Now allegations have surfaced that in some branches, that practice took on a particulary sinister shape: in states where there is high incidence of illegal immigration, employees are claiming
that management ordered them to round up highly vulnerable undocumented workers, drive them to the bank’s nearest branch, and then open accounts for them. Not surprisingly, the bank’s official spokesman denied the allegations on the basis that this kind of behavior is inconsistent with the institution’s values. Continued on A2
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Tuesday, May 30, 2017 Vol. 12 No. 229
Tourism industry hit by martial-law declaration By Ma. Stella F. Arnaldo
@akosistellaBM Special to the BusinessMirror
F
OREIGN travelers, especially from South Korea and Japan, have been canceling their trips to Manila and Cebu because of the declaration of martial law in Mindanao.
As this developed, the Department of Tourism (DOT) said it continues to monitor the situation and safety of tourists nationwide, as a team prepares to leave for Seoul on
Thursday to clarify the issues concerning martial law with Korean tour operators and travel agencies. Flag carriers Philippine Airlines (PAL) and Cebu Pacific Airways (CEB),
BAUTISTA: “Advisory of assurance from the DOT and the government is much appreciated, so we hope to have this.”
also confirmed canceled bookings on scheduled flights from South Korea and Japan to Manila and Cebu. President Duterte declared martial law in Mindanao on May 23, after government troops clashed See “Tourism,” A2
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he terrorist attack in Marawi City, which prompted President Duterte to declare martial law in the whole of Mindanao and compelled him to cut short his official visit to Russia, was a very unfortunate event as it happened amid the President’s latest effort to open new markets and sources of investments for the Philippines. Businessmen generally reacted positively to the declaration of martial law, recognizing the need for quick action to stop terrorism before it establishes a foothold in the country. I hope the President will succeed in resolving the problem so as not to derail economic growth, particularly in Mindanao. Continued on A10
DUTERTE ASKS HOUSE BMReports TO RUSH PASSAGE OF Technology, economy boost pawnshops in PHL TAX-REFORM PACKAGE P A By Rea Cu
resident Duterte, acting on the Department of Finance’s (DOF) request, on Monday certified as urgent the Tax Reform for Acceleration and Inclusion Act (TRAIN), giving the House of Representatives the mandate to approve the measure by Wednesday. Finance Secretary Carlos G. Dominguez III made the appeal in a memorandum to the Chief Executive, in the hope that the House could pass the TRAIN before Congress goes on its adjournment sine die on June 2. Its last scheduled session day is on Wednesday. “We are transmitting this letter of President Duterte certifying to the necessity of the immediate enactment of House Bill [HB] 5636 [the proposed Tax Reform for Acceleration and Inclusion Act],” Executive Secretary Salvador C. Medialdea said in his letter to Speaker Pantaleon D. Alvarez dated May 29. The head of the Presidential Legislative Liaison Office, Adelino B. Sitoy, was also furnished copies of the letter, according to the DOF. The TRAIN contains the first package of the DOF-proposed comprehensive tax-reform program, which aims to lower personal income-tax rates and implement offsetting measures, like broadening the taxpayer base, limiting value-added tax (VAT) exemptions, and
increasing excise taxes on oil and fuel products, among others. “The benefits to be derived from this tax-reform measure will sustainably finance the government’s envisioned massive investments in infrastructure, thereby encouraging economic activity and job creation; as well as fund the desired increase in the public budget for health, education and social programs to alleviate poverty,”said Duterte in a separate letter to Senate President Aquilino L. Pimentel III. Both the House and the Senate will reopen for the Second Regular Session of the 17th Congress on July 24, when the President is to deliver his second State of the Nation Address.
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The House can only vote on third and final reading on any bill that it has already passed on second reading after copies of this measure are given to lawmakers at least three days before the date of final voting. This rule can be dispensed with, however, for bills certified as urgent by the President. “We believe that the President’s certification of the tax-reform bill as an urgent legislative measure that can help ensure timely and full
report by Ken Research Pr ivate Ltd. published in April last year asserted pawnshops primarily serve the interest of the lower-income and middle-income classes of Filipino society. “ Their remittance and easy credit requirements [especially, are addressed] since this population cluster constitutes the unbanked members of the population,” said the report, titled “Philippines Pawnshop Market Outlook to 2020—Convenience with Pawning and Remittance Services to Stimulate Growth.” The report added that unbanked Filipinos also use pawnshops to pay various kinds of bills. Although pawnshops are not much preferred for payment of bills, its market presence will help boost the growth of bills-payment services through pawnshops, the report said. Another report, this time by the National Tax Research Center (NTRC), noted that pawnshops play a vital role in terms of contributing to the growth and development of the economy.
See “Duterte,” A2
Continued on A2
Shortcut
PESO exchange rates n US 49.8390
Pedestrians pass by three pawnshops in Cubao, Quezon City, on May 28. The National Tax Research Center has said the pawnshop industry dominated the financial system of the Philippines in terms of number of branches in 2014. It posted around 17,422 branches for the year, while the banking sector only had 10,361 branches. NONOY LACZA
n japan 0.4481 n UK 63.8487 n HK 6.3961 n CHINA 7.2541 n singapore 36.0812 n australia 37.0304 n EU 55.7001 n SAUDI arabia 13.2897
Source: BSP (29 May 2017 )