BusinessMirror March 23, 2015

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Perspective»E4

AUSTRALIA A PUZZLING HOTBED OF ISLAMIC STATE RECRUITING

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NIGHTCLUB bouncer who reportedly became a terror group leader. A man who tweeted a photo of his young son clutching a severed head. A teenager who is believed to have turned suicide bomber, and others suspected of attempting to travel to Syria to join the Islamic State (IS) movement. All of them, Australian.

BusinessMirror

THREETIME ROTARY CLUB OF MANILA JOURNALISM AWARDEE 2006, 2010, 2012

U.N. MEDIA AWARD 2008

A broader look at today’s business TfridayNovember 18, 2015 2014 Vol. 10 No. 165 40 Monday, March 23,

www.businessmirror.com.ph

Uneven global outlook baffles BSP

UPGRADE YOUR ACCESSORIES WITH THE SEASON’S FAVORITE EMBELLISHMENTS D

EAR Lord, the “healing journey” which began on the trail of the proclamation of the Gospel 2,000 years ago around the Lake of Galilee continues today in the whole world. You, the compassionate healer, continue Your mission through the Church and all those who believe in the power of love. We always believe the compassionate healer in You, Oh Lord, whom we can turn to all the time. Amen. EXPLORING GOD’S WORD, FR. SAL PUTZU, SDB AND LOUIE M. LACSON Word&Life Publications • teacherlouie1965@yahoo.com

Editor: Gerard S. Ramos • lifestylebusinessmirror@gmail.com

Life

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RETURNS AND REMEMBRANCES

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BusinessMirror

Monday, March 23, 2015 D1

Fringe benefits: Upgrade your accessories with the season’s favorite embellishment B A H

A FRINGE bag, like the BP tote shown here, can be worn casually or for a night out on the town.

ShopAtHome.com

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HEN it comes to fashion this season, live on the fringe. A little bit Western, a little bit boho, fringe accents can be found anywhere, from handbags to boots to necklace accents and far, far beyond. We love fringe for its movement, texture and its simple but big impact. A little bit of fringe goes a long way in making a style statement. Here ere are our favorite ways to wear fringe this season.

HANDBAGS THE easiest way to wear fringe is on your shoulder strap. Pick neutral or black (the adornment is dramatic enough; best to opt for a subtle hue) that

is highly adorned in leather or faux leather fringe, and you can spice up any outfit. A fringe bag can be worn casually or for a night out on the town.

subtle and sweet for spring with a pale pink with short fringe edging.

FULL METAL FRINGE

DON’T forget swimwear: A little bit of flowy fringe provides interest to an otherwise basic swimsuit this summer. Fringe is flattering and can draw your eye to (ahem) certain parts that you may want to accentuate, too.

BEYOND ACCESSORIES

FRINGE doesn’t have to be soft, leathery or brown, as evidenced by statement accessories such as an edgy, metal fringe necklace. There are such fringed neck pieces that add in some glass crystals for extra bling and sparkle.

ON YOUR FEET

ACCENT YOUR TOP LAYERS

FRINGE has long been a staple for mocs, and perhaps the resurgence of moccasins is part of what ushered fringe back into the mainstream. Today, you can find fringe on all styles of boots, sandals and even heels.

FROM cardigans to kimonos with fringe hems and accents, we love this way to add a layer of warmth—and style—to any outfit. It’s a little more conservative than a fringe bikini, but still totally on trend. Pair a fringe kimono with simple jeans and a plain tee for an effortless and comfortable way to update your existing wardrobe.

AROUND YOUR NECK WR yourself in softness with a fringe scarf. Go WRAP

LIFE

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THE CORPORATE HQ IS AN ANACHRONISM BusinessMirror

www.businessmirror.com.ph

Monday, March 23, 2015 E 1

B R K

EADQUARTERS is typically where an organization bases its senior-most leaders. The top floor, reserved for the CEO and his lieutenants, is where decisions are made. The next rung of leaders, often operating from different locales, have to converge on this center of gravity for reviews and the occasional reprimand.

The time has come for us to rethink this leadership concentration. Change today is exponential. Technology has compressed time, costs and distance. Organizations have to be agile and responsive, and a vertical chain of command with annual rituals creates isolation, sluggishness and bureaucracy. Leaders should be where the action is: where customers are and where decisions should be made. Thus they become facilitators of action as it happens, not gatekeepers, reviewers or controllers. By distributing leaders to these critical points, an organization can shapeshift in accordance to the realities as they happen. At GE, we have begun to use this approach to distributed leadership to increase our relevance to the marketplaces we serve or tap into. For instance, a few years ago, GE moved the base of its vice chairman to Asia, which pulled a lot more leadership

attention to the growth markets in that region. Distributed leadership allowed us to grow our presence from 100 countries in the world to more than 175 countries now. We’ve also set up centers near proven talent pools. We opened the GE Software Center of Excellence in San Ramon, California, given the availability of talent and the need to firmly establish ourselves as a software company. In a networked world, the center of gravity is where the customers are, and leaders have to be part of that engagement, lending the necessary muscle on the ground. Consequently, where to position a leader is a strategic decision and should be determined by the place that will help the company achieve a competitive advantage. Raghu Krishnamoorthy is GE’s vice president of executive development and chief learning officer.

Let your customers segment themselves by what they’re willing to pay B S M

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F you’re out to capture more value, one surefire tactic is to charge different prices to customers with different willingness-to-pay. Economists sometimes call this “price discrimination,” which sounds terrible. But most of us frequently encounter forms of price discrimination that don’t bother us. For example, who begrudges discounts for senior citizens and students? But charging different customers different prices for a similar product or service can be tricky. First, it’s not easy to identify customers according to their willingness-to-pay. Second, if you have different prices in the market for a similar product, there is no preventing your well-heeled customers from taking advantage of the lower prices, too. Often, a marketer will try to scoop up sales from more price-sensitive shoppers (without cutting margins for its best customers) by launching a second, lower-end “fighter brand.” But this often invites another serious problem—cannibalization. There is an elegant solution to this problem, which I call “self-segmented fencing.” Customers reveal their willingness-to-pay through self-segmenting, which is to say they choose either the high- or lowprice offer; and customers with high willingness-to-pay are fenced off from the low-price offer. A fabulous example is couponing.

Grocers i nv ite c u stomers to present coupons to cashiers to get discounts on certain products at certain times. Many shoppers can’t be bothered to collect and redeem coupons. Therefore, they effectively choose to pay full price. Frugal shoppers are more likely to self-select to participate in the lower-price offer by using coupons. The coupon is the “ fence” to identify the segments and discriminate the price. And it’s hardly random when the price of a round-trip plane ticket is much cheaper and there’s a Sunday between the outgoing and incoming flight. That fences off the majority of business travelers, even if they fly economy class. Once you begin to see the elegant workings of self-segmented fencing, you may find opportunities to use it in your business. However, this strategy requires a good understanding of what customers want and how segments differ from one another. Value-based pricing requires a sophisticated understanding of what customers value. Fences are most powerful if they give even as they take away. Premium customers should enjoy at least one important attribute that the low-priceseekers don’t get. The grass should never look much greener on the other side of the fence.

Positive teams are more productive B E S

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O make their teams more productive, most companies use the same old methods: strategic plans, goal-setting, streamlining operations and reducing inefficiency. Others offer employee perks, such as on-site food, day care or gyms. K im Cameron and his colleagues at the University of Michigan have discovered a better way to improve performance: A workplace characterized by positive and virtuous practices excels in a number of domains, according to their research published in the Journal of Applied Behavioral Science. Positive and virtuous practices include: n Caring for and supporting colleagues as friends n A Avoiding blame and forgiving mistakes n Inspiring one another at work

n Emphasizing the work’s meaningfulness n Treating one another with respect, gratitude, trust and integrity Cameron and his colleagues explain how positive practices benefit a company: n Increase positive emotions that broaden employees’ resources and abilities by amplifying their creativity. n Buffer against negative events like stress, improving employees’ ability to bounce back from difficulties. n Attract and bolster employees, making them more loyal. Bottom-line benefits happen as well. “When organizations institute positive, virtuous practices, they achieve significantly higher levels of organizational effectiveness— including financial performance, customer satisfaction and produc-

tivity.... The more the virtuousness, the higher the performance in profitability, productivity, customer satisfaction and employee engagement,” Cameron says. The researchers recommend how to implement positive practices: Leadership: A leader must stand by and exemplify the values he preaches. Steve Schroeder, founder and CEO of Creative Werks, a packaging company in Chicago, attributes much of his company’s success to a positive culture, including employee well-being and a supportive workplace. Culture: Because culture trumps strategy in predicting performance, culture-change initiatives are also important. Jim Mallozzi, CEO of Prudential Real Estate and Relocation, consulted with Cameron during a difficult merger of two companies, at a time of severe financial losses.

Mallozzi found that implementing positive practices shifted the company culture and helped turn challenging times into great success. Small steps: Small changes can produce large effects. Some firms asked all employees to keep gratitude journals, or to spend 30 minutes per day making a contribution to someone in need. Retreats and workshops: In such programs, employees can think deeply and strategically about positive leadership. One suggestion: Make soft skills the focus of a workshop—mindfulness, personal mastery, connectedness and collective action.

Emma Seppala, Ph.D., is a Stanford University research psychologist and the associate director of Stanford University’s Center for Compassion and Altruism Research and Education.

Parental leave can’t just be for mothers B A W-C

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ANY companies and countries still seem to think that most children only have mothers. They talk about “maternity leave” and “flex time for mothers.” For others, parenthood has become a genderneutral concept. In Sweden “parental leave” replaced “maternity leave” back in 1974. Men and women are allowed to share almost 70 weeks of paid leave. Men are obliged to take at least eight weeks of that, or lose the benefit. In Norway, it’s 14 weeks. Germany and the United Kingdom have both passed similar policies. Italy offers new dads three

months of paid leave (new moms get five). South Korea allows partially paid leave for both parents for as much as year. The complete outlier is the US, where there are zero days of paid maternity or parental leave. The only other countries on the planet without any paid leave are Lesotho, Swaziland and Papua New Guinea. So the burden falls on individual companies to decide what to do, and their positions vary widely. For example, Vodafone just announced it will offer 16 weeks of maternity leave to all its new moms, including those in the US For the first six months after returning from maternity leave, new mothers can work 30

some older gentlemen running companies today. But it’s pretty obvious to the younger men running tech companies like Facebook, Reddit or Instagram. They all offer 17 weeks off to fathers. We should certainly applaud companies for giving their US workers the same benefits the rest of the world has long taken for granted. But we should also recognize such mother-focused policies for what they are: cutting edge by 1970s standards.

hours a week at full pay. Vodafone has been widely praised for the move. And it’s smart policy-making, since flexible companies are usually rewarded with employees who work far harder than their fixed hours in the office. As many managers have told me, the most efficient workers are mothers with kids. The downside is that the move is aimed only at women. This reinforces stereotypical gender roles: women are mothers, and men are workers. But younger generations—including men—seem to actually want to spend time with their children. And many women actually want to spend time at work. This is hard to accept for

MONDAY MORNING

Stefan Michel is a professor of marketing and service management at IMD, in Lausanne, Switzerland.

Avivah Wittenberg-Cox is CEO of 20-first, one of the world’s leading gender consulting firms, and author of Seven Steps to Leading a GenderBalanced Business.

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PHOENIX Suns’ Archie rchie Goodwin (20) knocks the ball away from Houston ouston Rockets’ Josh Smith (5). AP

GREEN, CONLEY LIFT GRIZZLIES TO VICTORY

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EMPHIS, Tennessee—Jeff Green had 23 points and Mike Conley scored 21 with nine assists to lead the Memphis Grizzlies to a 97-86 victory over the struggling Portland Trail Blazers on Saturday. Zach Randolph added 17 points for Memphis, which won its second straight. Marc Gasol had 13 points and Tony Allen finished with 10 points and 11 rebounds. Damian Lillard led the Trail Blazers with 27 points and seven assists. In Houston Eric Bledsoe had a career-high 34 points as the Phoenix Suns withstood a fourth-quarter charge by the Rockets to win 117-102. Bledsoe scored 23 by halftime and surpassed his previous career best of 33 points, set earlier this season, on a free throw with about a minute remaining. Donatas Motiejunas had 18 points for the Rockets and James Harden added 16 after scoring a career-high 50 in Thursday’s win over Denver. Brooklyn’s Brook Lopez had 26 points and four blocked shots to lead the Nets over the slumping Indiana Pacers 123-111. Bojan Bogdanovic added 21 points and five rebounds off the bench, and Deron Williams scored 17 for the Nets, who have won four of five. George Hill had 18 points and nine assists for the Pacers (30-39), who lost their fifth straight. A win for the Pacers would have put them in sole possession of eighth place in the Eastern Conference. Instead, the Nets (29-39) closed the gap in a crowded race for the final playoff spot. The Detroit Pistons came back from a 19-point deficit to beat the Chicago Bulls, 107-91, after Reggie Jackson had 22 points, including 17 in the third quarter. The Pistons trailed 72-53 with 7 minutes left in the third quarter, but got a combined 27 points and 13 assists from Jackson and fellow point guard Spencer Dinwiddie in the second half. Detroit had already taken an 80-79 lead by the start of the fourth. In all, the Pistons outscored the Bulls 47-11 in a 16-minute stretch spanning the final two quarters. Pau Gasol had 27 points and 10 rebounds for Chicago. Stephen Curry bounced back from his worst shooting performance of the season to score 24 points, and Leandro Barbosa added a season-high 19 off the bench as the Golden State Warriors pulled away late to beat the Utah Jazz 106-91. One day after shooting four-of-17 in a win over New Orleans, Curry went eight-of-18 from the floor against a Utah defense that had been the National Basketball Association’s (NBA) stingiest over the past three weeks. Draymond Green added 15 points, six rebounds and seven assists for the Warriors (56-13), who have the best record in the NBA. Derrick Favors had 21 points and 11 rebounds for the Jazz. Utah lost for only the fourth time since the All-Star break. AP

TWOTIME MVP NASH ANNO NNOUNCES RETIREMENT FROM NBA

THANKS, STEVE! B J Z USA Today

LOS Angeles Lakers guard Steve Nash announces his retirement after a 19-year career in the National Basketball Association. AP

“I heard someone once say there comes a day when they tell us all that we can’t play anymore,” Steve Nash wrote. “We’re not good enough. Surplus to requirements. Too slow, maybe. When you’re a teenager with outsized dreams and a growing obsession, and someone tells you this ain’t gonna last forever, it’s scary. I never forgot it.”

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WO-TIME Most Valuable Player (MVP) Steve Nash’s National Basketball Association (NBA)) career is officially over. Nash, who has not played for the Los Angeles Lakers this season because of nerve damage in his back, announced his retirement on “The Players’ Tribune.” “I heard someone once say there comes a day when they tell us all that we can’t play anymore,” Nash wrote. “We’re not good enough. Surplus to requirements. Too slow, maybe. When you’re a teenager with outsized dreams and a growing obsession, and someone tells you this ain’t gonna last forever, it’s scary. I never forgot it.” When Nash, 41, was ruled out for the season in October, his retirement was expected but this puts finality on a remarkable and unexpected 19-year NBA career. “The greatest gift has been to be completely immersed in my passion and striving for something I loved so much— visualizing a ladder, climbing up to my heroes. The obsession became my best friend. I talked to her, cherished her, fought with her and got knocked on my [expletive] by her.” “And that is what I’m most thankful for in my career. In my entire life, in some ways. Obviously, I value my kids and my family more than the game, but in some ways having this friend—this ever-present pursuit—has made me who I am, taught me and tested me, and given me a mission that feels irreplaceable. I am so thankful. I’ve learned so many invaluable lessons about myself and about life. And, of course, I still have so much to learn. Another incredible gift.” Nash averaged 14.3 points and 8.5 assists and was one of the best three-pointer shooters in NBA history, making 42.8 percent of his threes (ninth best all-time) and is No. 15 on the all-time three-pointers made list (1,685). He also shot 49 percent from the field and 90.4 percent on three throws, coming ever-so-close to the impressive 50-40-90 mark. But without question, Nash was more than mere statistics. Born in South Africa, Nash grew up British Columbia and excelled in basketball, soccer and rugby. But he was not recruited by major US universities to play basketball. Santa Clara took a chance on him, and he developed into a first-round pick. The Phoenix Suns drafted Nash 15th overall in 1996, and he played two seasons with the Suns before the Dallas Mavericks acquired him in a trade.

Nash began to flourish with the Mavericks under Coach Don Nelson whose innovative offensive style matched perfectly with Nash’s offensive flair. In his essay, Nash made sure to mention Nelson. “He insisted that I be aggressive. That growth was a turning point in my career,” Nash wrote. Nash had a gift for seeing the court. His vision was amazing, head up, dribbling, reading the defense and creating—not only for himself but for others. He had that true point guard instinct: make your teammates better, and he did so with skill and creativity. Nash was fortunate to play for two of the most innovative offensive coaches in the NBA. After six seasons with the Mavericks, he rejoined the Suns and played for Mike D’Antoni, whose up-tempo offense blended perfectly with Nash’s skills. In 2004 and 2005 the Suns won 62 games and Nash averaged 15.5 points and 11.5 assists and won his first MVP award. The next season, Phoenix won 54 games and Nash again excelled with Amar’e Stoudemire and Boris Diaw. Nash also made sure to acknowledge D’Antoni. Nash excelled in D’Antoni’s system, doing what was necessary: running the pick-and-roll with clever passing, driving to the basket with a uncanny ability to elude bigger defenders and making jump shots. Nash didn’t have outstanding athleticism but he combined skills and knowledge, giving him a unique panache. “Mike D’Antoni changed the game of basketball,” Nash wrote. “There’s not many people you can say that about. No wonder I had my best years playing for him. His intelligence guided him to never overcoach, complicate or hide behind the game’s traditions. He deserves a championship.” D’Antoni never won a title and neither did Nash. The Suns lost in the conference finals in 2005, 2006 and 2010. Nash decided to play for the Lakers in the summer of 2012, and he had planned to help the Lakers and Kobe Bryant win another championship. That never happened either. Nash played in just 50 games in 2012 and 2013. Nash wanted to play this season, the final year of his contract, but the nerve pain was too much. Along with Vince Carter who played for the Toronto Raptors, Nash had a significant influence on the awakening of Canadian basketball. Today’s young Canadian stars grew up appreciating Nash’s game and realized his success was possible for them, too. Nash will remain involved in basketball as the general manager of Canada’s men’s national team. “I will likely never play basketball again. It’s bittersweet,” Nash wrote. “I already miss the game deeply, but I’m also really excited to learn to do something else. This letter is for anyone who’s taken note of my career. “At the heart of this letter, I’m speaking to kids everywhere who have no idea what the future holds or how to take charge of their place in it. When I think of my career, I can’t help but think of the kid with his ball, falling in love. That’s still what I identify with and did so throughout my entire story.”

SPORTS

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challenges facing the Philippines are mostly coming from external factors, namely, uneven global growth prospects and divergent monetary policies in advanced economies,” the central bank said. In terms of growth, the central bank said the challenge for the country is how to keep up with the uneven growth prospects in other economies. S “BSP,” A

LOCAL VENDORSDOMINATE SMARTPHONEMARKETIDC

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BusinessMirror

| MONDAY, MARCH 23, 2015 mirror_sports@yahoo.com.ph sports@businessmirror.com.ph Editor: Jun Lomibao

HE divergence of growth and policy directions in the global arena put the central bank in a bind, particularly in formulating monetary policies, to shield the economy from possible reversal in capital flows and exchange-rate pressures.

B L S. M

THANKS, STEVE! Sports

B B C

In the fourth-quarter report on economic and financial developments, the Bangko Sentral ng Pilipinas (BSP) said that, as the country continues to sustain its growth momentum in a relatively stable local environment, the main hurdles that the BSP is facing largely emanate from the global front. “In the face of these global outlook and developments, the key

THE CORPORA CORPORAT TE HQ TE H IS AN ANA ANAC CHRONISM CHRONISM H

P.  |     | 7 DAYS A WEEK

CENTRAL BANK SAYS KEY CHALLENGES FACING PHL TODAY ARE MOSTLY COMING FROM EXTERNAL FACTORS

INSIDE

The compassionate healer

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MARTPHONE shipments to the Philippines rose by a hefty 76 percent to 26.8 million units in 2014, as more players enter the $272-billion economy due to the increasing popularity of budget-friendly mobile devices here. The penetration rate of smartphones, according to research company International Data Corp. (IDC), also grew to 47 percent in 2014, from a mere 24 percent the year prior. Feature phones make up the majority of the mobile-phone market, but the past months saw both local and international vendors “increasingly shifting their focus toward smartphones.”

PESO EXCHANGE RATES n US 44.6610

Prices of smartphones continue to fall, as component prices drop and original equipment manufacturers (OEMs) are able to produce cheaper smartphones, hence, the increase in penetration rate. “The narrowing price gap between smartphones and feature phones made smartphones more palatable to budget-conscious Filipino consumers, leading to the faster adoption of smartphones in 2014 compared to previous years,” IDC Philippines market analyst Jerome Dominguez said. Smartphones priced at P4,000 accounted for more than 58 percent of the shipments to the country last year. “Catching up on the smartphone craze, the Philippines is S “S,” A

COURTESY CALL Newly appointed Lao People’s Democratic Republic Ambassador to the Philippines Phoxay Khaykhamphithoune (right) pays a courtesy call on former Philippine Ambassador to Laos and ALC Group of Companies Chairman Emeritus Ambassador Antonio L. Cabangon Chua (second from right) at his office in Makati City. Joining them are BUSINESSMIRROR Publisher T. Anthony C. Cabangon (left) and the Laos ambassador’s wife, Sauddauone. NONOY LACZA

Mitsubishi set to tweak local assembly lineup

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ITSUBISHI Motors Philippines Corp. (MMPC) may stop the local production of its compact multipurpose vehicle (MPV), dubbed as the Mitsubishi Adventure, in view of the implementation of cleaner-fuel standards and the shift in consumer preference. Orlando Alvarez Jr., MMPC executive vice president for operations, told reporters that the company is looking at the possibility of introducing a new car model in the Philippines. “[The Adventure] will probably be replaced as the Philippines is shifting to the use of Euro 4 fuel. It depends on instruction from [company] officials in Japan; but if you look at the market, the demand is in MPV, or the small car,” Alvarez said on the sidelines of the launch of the

Ayala is PHL’s best-managed company— ‘FinanceAsia’

new Mitsubishi Strada. Mitsubishi currently assembles the Adventure and the L-300 locally. Earlier, MMPC Vice President for Marketing Froilan Dytianquin said the company has yet to decide on whether to invest in the development of the Mitsubishi Adventure to make it compliant to the Euro 4 fuel standards or produce a new model altogether. “The Adventure is only being offered in the Philippines, [so] upgrading it to meet Euro 4 fuel standards will be expensive, as it is limited to the domestic market,” Dytianquin said. Currently, the Mitsubishi Adventure is only Euro 2-compliant. The company may offer Euro 2 engines only up to 2017, when compliance to

INANCEASIA, Asia’s leading financial publication, has named Ayala Corp. as the Best Managed Company in the Philippines in its 15th annual survey of top public companies in the region. This is the second consecutive year that Ayala earned the top ranking among Philippine companies. Ayala was also named Best for Corporate Governance in the Philippines for the fourth straight year and ranked second in Investor Relations. Other listed companies in the Ayala group also figured prominently in the survey. Ayala Land and Globe were also among the country’s bestmanaged companies.

S “M,” A

S “A,” A

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n JAPAN 0.3697 n UK 65.8214 n HK 5.7558 n CHINA 7.2079 n SINGAPORE 32.1974 n AUSTRALIA 34.1132 n EU 47.5640 n SAUDI ARABIA 11.90833 Source: BSP (20 March 2015)


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