Businessmirror june 14, 2016

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“You ever seen how Marine guys hold big weapons, shooting from left to right? That’s how he was shooting at people.”—Jon Alamo, who said he witnessed gunman Omar Mateen spray the Orlando nightspot Pulse with automatic gunfire, killing 50 club-goers and critically wounding dozens more in the deadliest mass shooting in modern US history. AP

“Is President Obama, going to finally mention the words radical Islamic terrorism? If he doesn’t he should immediately resign in disgrace!”—Donald Trump, in a Twitter post, as President Barack Obama stepped to the podium in Washington to address the nation after the deadly Orlando club shooting. AP

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Tuesday, June 14, 2016 Vol. 11 No. 248

‘PCC review of telco deal to delay improvements’ By Lorenz S. Marasigan

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@lorenzmarasigan

he multibillion-peso acquisition of an incipient telco by the dominant service providers in the country should prove a litmus test for the equally incipient competition council.

INSIDE

See “PCC,” A12

Artists cOLLOBORATE FOR LGBT, HIV CAUSES

The notice is adequate, complete, and sufficient and compliant with the requirements under the circulars, and does not contain any false material information.”—PLDT

BMReports

Tales of Independence

ART

D4

The Philippines’s Second Republic and a forgotten Independence Day

High cost, poor quality of internet ail phl i.c.t. E2

Conversable saas platform to dIsrupt Call-Center seCtor

CONVERSABLE Inc. launched on June 7 a Software-as-a-Service (SaaS) platform that the Dallas, Texas-based firm said will do away with call centers for the service industry. Rather than search and download apps and go to a company’s web site, the platform allows users to send a message directly to a company and get their request met with no wait times and without ringing a call center, Conversable explained. “Conversable goes way beyond basic bots,” Conversable CEO and cofounder Ben Lamm was quoted in a statement as saying. Rizal Raoul Reyes

amdoCs launChes Core network-testIng servICe

AMDOCS Ltd. announced on June 6 it has launched its core network-testing service targeting service providers. Amdocs said the service will eliminate multiple vendortesting cycles that increase operational costs and delay service introductions. Citing a research by Coleman Parkes for Amdocs, Amdocs said service providers are currently using more than four different vendors on average to conduct network testing to support service introductions. Oliver Samson

dell launChes fIrst 17-InCh 2-In-1 pC

DELL Inc. launched a new line of Inspiron 2-in-1 personal computers (PC) the company is positioning at the education sector and for entrepreneurs. The laptops come with a sixth-generation Intel CoreTM processor. Each has a 360-degree hinge to enable three modes: laptop, stand and tablet. The 7000 series includes wide-viewing angle screen with FHD resolution, backlit keyboard for typing in dim environments and infrared camera. Rizal Raoul Reyes

d-lInk rolls out solutIons

TAIWANESE multinational networking equipment company D-Link Corp. announced on June 10 the rollout of several products targeting the education sector. In a statement, the company said its wirelessfidelity (Wi-Fi) routers have dual-core processor that improves Internet speeds for all applications. One router it cited gives connection speeds of up to 3.2 gigabytes per second, making transferring and downloading of large files, streaming of HD videos and playing online games faster and lag-free. Another Wi-Fi router can also accommodate multiple users simultaneously connecting to the Internet. Rizal Raoul Reyes

f5 networks expands app seCurIty portfolIo

F5 Networks Inc. announced on June 1 it has expanded its security portfolio to secure financial and e-commerce apps and mobile apps against sophisticated fraudulent threats. “The presence of more avenues for attack means that cybercriminals have more options when it comes to stealing credentials and data,” the company said in a statement. F5 said network or security specialists can tune one of its solution within hours, instead of days, and carry out installation updates within minutes, instead of hours, with zero downtime. Oliver Samson

dIsCovery Channel operator partners wIth sIngaporeans

DISCOVERY Networks Asia-Pacific Networks (Malaysia) Sdn Bhd announced on June 1 a content partnership with Singapore-based online video service Viddsee Pte. Ltd. In a statement, the Discovery Communications Inc. subsidary said it will make its content available online for the first time in the region, starting with full-length documentary films from the channel’s first time filmmakers initiative. “Distributing our content on digital platforms is only going to deepen and grow our audience engagement,” executive Charmaine Kwan was quoted in a statement as saying. Rizal Raoul Reyes

nImble software raIses $4m fund

SEEK Ltd. was able to raise $4 million in Series A funding to Nimble Software Systems Inc. (NSSI), the latter said. According to NSSI, the money raised by Seek, which funds entities in the Philippines among others, “will support ongoing technology development and marketing to improve the company’s customer experience and accelerate global expansion.” The funding round closed on April 16. Rizal Raoul Reyes

HigH cost, poor quality of internet ail pHl i.c.t.

I

NFORMATION and communications technology (ICT) services in the country remain one of the most expensive in the Asia-Pacific region. Worse, Internet speed is not proportional to the costs. A recent study by the Philippine Institute for Development Studies (PIDS) concluded that this problem is primarily caused by the lack of comprehensive policies on ICT development, which, in turn, results in unequal distribution of digital dividends or the development effects of ICT. The study, authored by PIDS senior fellows Jose Ramon Albert and Ramonette Serafica, and former PIDS research analyst Beverly T. Lumbera, asserts there is a direct relationship between increased ICT access and economic growth. A World Bank study, likewise, concluded that for every 10-percent increase in high-speed Internet connection, economic growth increases by 1.3 percent.

“ICT, especially the Internet, promotes inclusion. Micro and small firms can connect with potential buyers in another country through Internet and social media. They can also gain knowledge and skills to trust a new business partner based on information gained from the Internet,” the PIDS paper stated. Thus, the authors argue that for the Philippines to sustain its good economic performance and boost its growth, the government must invest in building a reliable, accessible and affordable ICT infrastructure. Ma ximizing the benefits from ICT, according to them, requires formulating and implementing policies that would boost ICT development, promote

competition and further interconnectedness. According to the International Telecommunication Union’s ICT development index, the Philippines placed fifth among countries across Southeast Asia in terms of the number of people who have access to the Internet. Internet access or Internet penetration has grown the most in the last six years, from 9 percent in 2009 to 25 percent in 2010. By 2014, the Philippines is expected to have 40-percent Internet penetration. The Philippines improved its performance ranking in the global ICT ranking from 105th in 2014 to 98th in 2015. This can be attributed to the increase in access to mobile phones and broadband subscription services. However, policy-makers should look beyond widening access, the authors said. The Philippines’s connection speed, according to the Akamais State of the Internet Report on Asia Pacific, is at 2.8 megabits per second (Mbps), the second-lowest in terms of average connection speed. The global average is 5.2 Mbps. To maximize digital dividends,

suCCess In semICon seCtor a CombInatIon of faCtors By Rizal Raoul Reyes

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OR Luis Martin Harder, it’s easier to succeed as an entrepreneur in the semiconductor industry if one combines several factors. For Harder, Wings Technology Enterprise Inc. president, these factors include the readiness of the market to accept the products and services. Combine this with the application of skills he learned while working as a technical salesperson and the stark reality that a monthly income was insufficient to bring enough food on the table for his growing family. “These factors led me to become an entrepreneur regardless of the challenges I encountered in my journey to this path,” the Santa Ana, Manila, native told the BusinessMirror. “Equally important is that I was also facing my own financial crisis at that time.” Before becoming an entrepreneur, the Jose Rizal University economics graduate took several jobs that he says gave him the knowledge, skills and experience to prepare him to the road to entrepreneurship. His work with Intel Philippines as a foot buyer required him to find suppliers for certain electronic components. He also

Harder

credits Robert Hornbossel, owner of the former Republic Crystal Labs (RCL), for giving him the opportunities to learn the important points of the electronics business. “My working stint at [RCL] allowed me to learn the ropes of the business.” In 1990 Harder opened WTEI with only three employees. Just like any fledgling enterprise, Harder reveals there were also various chal-

lenges confronting them. “The financial aspect is one of our major challenges,” Harder said. “Even though we had a dearth of financial resources, we have to give an open credit line to our suppliers. We also have to secure additional funds from other sources to keep us going.” Harder said he tapped the Small Business Corp. for loans. “As long as I had the contract and the purchase order, I was able to avail of their assistance.” In a globalized economy, Harder and fellow local suppliers faced challenges from foreign companies. “The Internet made it easier for them to enter the [Philippine] market.” The setup allows foreign companies to be nimbler because they just need a single agent to talk directly with companies and other clients. The agent goes to the companies and talks directly with their clients. It is doubly cheaper for companies because they are operating in the Philippine Economic Zone Authority zones, according to Harder. “Unlike the foreign companies, local suppliers have to pay taxes to the government,” he said. “We are also forced to level up. But I believe we can compete given the necessary support.”

globe taps fortumo for direct-carrier billing

G

LOBE Telecom Inc. and Fortumo Ltd. have sealed a partnership to launch enhanced direct-carrier billing in the Philippines, the Singaporean mobile payments company said on June 7. “With this collaboration, over 52 million Globe customers will be able to use their mobile phones to make payments in various application stores, as well as for digital services and games,” it added. Direct-carrier billing significantly increases the amount of users who are able to make online payments, Fortumo explained. In the Philippines only 3 percent of Filipinos have access to a credit card, while smartphone penetration has reached 40 percent and is forecasted to grow to 70 percent during the next two years.

“The continuous rise in smartphone penetration alongside the drastic adoption of the digital lifestyle has made more and more Filipinos dependent on their mobile devices,” Dan Horan, Globe senior advisor for consumer business, was quoted in a statement as saying. “Customers continue to be on the lookout for a better mobile experience, including conveniences, such as making payments.” Besides app stores, Fortumo’s directcarrier billing platform is used by Asia’s leading streaming providers, as well as game developers and device manufacturers, Fortumo said. In addition to digital content, Fortumo’s direct-carrier billing platform also supports payment processing for financial services, such as topping up virtual credit cards or wallets.

the authors urge policy-makers to target ICT development, widen access, and promote competition and further interconnectedness. “Pa r t of IC T development should improve regulations regarding Internet exchanges. Telecommunication companies exact fees to let other companies pass through their physical networks; in turn, this racks up the costs of providing connection,” they explained. The authors lamented the fact that despite the high cost paid by consumers for poor quality connection, there is little action from the government. Effective implementation of rules and regulations is also lacking; thus, telecommunication companies have gotten away with providing a lot less speed than advertised. With the passage of the Philippine Competition Act, the authors are hoping that these would give regulators more legal ammunition to address anticompetitive practices and bad performance, and hold telecommunication companies accountable. “The responsibilities lie with the National Telecommunications

The Entrepreneur

applications track e-mails, receipts to spot potential price-match refunds By Lauren Zumbach Chicago Tribune/TNS

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HICAGO—Nothing takes a big-ticket buy, from exciting to maddening, faster than finding out the item went on sale shortly after a purchase. A handful of apps have popped up recently promising to track shoppers’ purchases and score refunds from retailers who offer to match postpurchase price changes. But at least one retail analyst isn’t sold on the idea, and there are privacy concerns associated with the apps that consumers should be aware of. Price guarantees make even less sense when customers can outsource the work of finding the deal, said David Marcotte, senior vice president at Kantar Retail. “From the retailer perspective, this gets stupid on so many levels it’s embarrassing,” Marcotte said. According to the CEOs of two of the refund-hunting apps, Amazon appears to have made it harder for customers to get cash back when the e-commerce giant lowers prices soon after customers’ purchases. In an interview with the Chicago Tribune, Earny CEO Oded Vakrat said Amazon used to grant refunds if a customer noticed the retailer reduced a product’s price within a week of their purchase, but now only offers them on TVs and preordered items. Eric Glyman, CEO and cofounder of a similar app called Paribus, said the service had helped customers get cash back from Amazon on a wider range of products in the past.

paribus is one of a crop of apps that help consumers know if they can get a better price for an item they recently purchased. PARIBuS/HANDOuT

enough that a price-matching policy isn’t necessary. Although handy for consumers, retailers likely didn’t envision the apps when they created the price guarantees, retail analysts said, and users need to give up some personal info to get the deals. Paribus and Earny connect to a user’s e-mail account, scan messages for e-receipts, compile a list of items purchased, automatically monitor prices on those items at retailers that meet the store’s price-match policy, and file refund claims on the user’s behalf. They also ask for the e-mail and password to access users’ Amazon accounts since Amazon e-mail receipts don’t provide all the information needed to request refunds. In its statement, Amazon also said it takes customer security seriously and asked customers not to share account information. Both services take a 25-percent cut of any refunds they find.

Digital life

This is achieved through token-based, twostep charging. “We are seeing a growing interest from financial service providers in leveraging carrier billing in Asia for use in their payment products,” Fortumo Chief Business Officer Gerri Kodres was quoted in a statement as saying. We expect the first initiatives in this segment to take off during 2016, he added. Previously, Fortumo has launched direct-carrier billing with the other mobile operators in the Philippines. The newly formed partnership with Globe means Fortumo now covers 100 percent of the mobile subscriber base in the country. In the Asia-Pacific region, Fortumo’s direct-carrier billing platform is available in 17 countries to more than 1.6 billion mobile users. Dennis D. Estopace

Isn’t necessary

TECHCRUNCH posted an image of an e-mail in which Amazon customer service referred to a “seven days price match from the time of delivery.” Users of social-networking web site Reddit also said they’d received refunds on items sold and shipped by Amazon when Amazon’s price dropped within a week a delivery. In a statement, Amazon denied ever offering postpurchase price adjustments on other products, saying the company works to keep prices low

Credentials request

PARIBUS has been out for a little more than a year, and the average user saves $60 to $100 per year, Glyman said. Earny launched publicly in May and said it had raised $1.2 million from investors, including Sweet Capital and Science. Shopping app Slice also pulls its purchase data from receipts in users’ e-mail inboxes and requests Amazon credentials. The app has been around since 2010 and also can track packages, provide product recall notifications and analyze users’ spending.

E2

This June 12 photo shows flags displayed in Kawit, Cavite, where the first Philippine Independence was declared by Emilio Aguinaldo. Aguinaldo’s government is considered the First Republic. NONIE REYES

t’s been a year since we first visited with Luisita Golf and Country Club after its purchase by Martin Lorenzo and company, and in that short span of time so much has changed and for the better. » F2

Luisita Revisited

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By Mike Besa

bm golf

Manny B. B.Villar Manny Villar

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have always advocated the development of growth areas outside Metro Manila, not only to decongest the metropolis, but also to spread the benefits of economic growth in the provinces.

My business has taken me to many provinces, so I have personally seen the lopsided economic situation, the so-called lack of inclusiveness, wherein only a small portion of the population—those in the urban areas like Metro Manila—enjoys the benefits from the growing economy. Continued on A10

Duterte administration to retain PPP Center

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Commission and the Department of Trade and Industry,” the paper suggested. “They need to reform some regulations and rectify penalties that are no longer effective to prompt better competitive practices.” Other policies being monitored include the Data Privacy Act of 2012, which covers the protection of personal privacy and data, cyber security and digital literacy. The paper noted that access is a good priority, but making sure access remains open and safe is equally critical. The authors noted that the quality of the national Internet backbone is so bad that 70 percent of domestic Internet traffic runs through Hong Kong. The lack of a national broadband policy makes Internet services expensive, yet slow. Meanwhile, the foreign-equity restriction of 40 percent dissuades capital and expertise from coming into the country to help improve the ICT sector. In conclusion, the authors emphasized that the government and the private sector have to work together to address the bottlenecks that impede ICT development.

RestoRing a masteRpiece to its full gloRy

F1

| Tuesday, June 14, 2016 sports@businessmirror.com.ph Editor: Mike G. Besa | www.pinoygolfer.com

Game changer in fight against poverty

By Cai U. Ordinario

restoring a masterpiece to its full glory

The feared 17th is a watery graveyard of golf balls

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Tuesday, June 14, 2016

briefs

“The gunman attacked an LGBT nightclub during Pride Month. To the LGBT community: Please know that you have millions of allies across our country. I am one of them.”—Hillary Clinton, in a statement after the deadly Orlando club shooting. AP

By Fil V. Elefante

T F1

@elefantefil

Second of three parts

HE Philippines as an independent nation is now currently under the Fifth Republic. T he government of Emilio Aguinaldo that declared Ph i l ippi ne i nde pendence on June 12, 1898, is considered the First Republic. The Second Republic is acknowl-

PESO exchange rates n US 46.1190

300

The number of Presidential Guards assigned to defend Malacañan Palace in 1944, during the government under President Jose P. Laurel

edged as the government headed by President Jose P. Laurel, which was established during the Japanese occupation of the Philippines. The Third Republic was the government established on July 4, 1946, with the dissolution of the Philippine Commonwealth. The Third Republic was headed by Manuel L. Quezon and, following his death, Sergio Osmeña Sr. See “Second Republic,” A2

@cuo_bm

espite the failure of the 16th Congress to pass the proposed Public Private Partnership (PPP) Act, the incoming Duterte administration is keen on retaining the PPP Center. In an interview, incoming National Economic and Development Authority (Neda) Director General Ernesto M. Pernia told the BusinessMirror that the new administration has no plans of abolishing the PPP Center. The PPP Center was created through Executive Order (EO) 8 by outgoing President Aquino in September 2010. The EO renamed the Build-Operate-Transfer Center as the PPP Center and transferred it from being an attached agency of the Department of Trade and Industry to the Neda. “No, there are no plans to abolish [the PPP Center],” Pernia said. “[Regarding possible PPP projects] we haven’t talked about those yet.” The PPP Center serves as the main driver of the Aquino administration’s PPP Program—an initiative aimed at accelerating infrastructure to sustain economic growth.

3.9% Proportion of Filipinos who said they wanted to become rich

“It champions the country’s PPP Program by enabling implementing agencies in all aspects of project preparation; managing of the Project Development and Monitoring Facility; providing projects advisory and facilitation services;monitoring and empowering agencies through various capac it y-bu i ld ing act iv it ies,” according to the PPP Center’s web site. The PPP Center provides technical assistance to national government agencies, governmentowned and -controlled corporations, government financial institutions, state universities and colleges, and local government units, as well as to the private sector, to help develop and implement critical infrastructure and other development projects. See “Duterte,” A12

n japan 0.4317 n UK 65.8164 n HK 5.9419 n CHINA 7.0300 n singapore 33.9235 n australia 34.0082 n EU 51.9069 n SAUDI arabia 12.2981

Source: BSP (13 June 2016 )


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