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A broader look at today’s business Saturday 2014 17, Vol. 10 No. 40Vol. Monday,18, August 2015 10 No. 312
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TRANSIT-ORIENTED DEVELOPMENTS PRICED 15% HIGHER
ROPERTIES close to train stations are about 15 percent more expensive than condominiums that are less than a kilometer away, as railways are still considered the fastest transportation mode in Metro Manila despite their deteriorating state, a study conducted by an online property portal showed.
Monday, August 10, 2015 E 1
Leading Job growth in the digitaL economy T
By Claudio Fernández-Aráoz
here is no escaping employment market upheaval in the digital age. Consider the global trends cited by erik Brynjolfsson and Andrew McAfee in a recent interview with hBr. In most countries, both developed and developing, private employment and median family income have stopped growing at the same pace as labor productivity and real gross domestic product (GDP) per capita—mostly due, they argue, to technological advances. In emerging markets, labor’s share of gross domestic product is declining in 42 out of 59 countries, including China, India and Mexico—areas with 90 percent of the world’s population. Fewer jobs and diminishing wages can only lead to greater inequality and global instability. So what are we to do? Learn from countries that are bucking the trend. In Singapore median income, GDP per capita and labor productivity have all grown dramatically over the past 30 years; unemployment stands at just 3 percent; wages account for a larger percentage of GDP than they did in 1980; and middle-income earnings have increased sixfold in the past five decades. With the highest median wage among newly industrialized asian nations, the city-state also ranks first globally in worker productivity and attitude. Singapore has succeeded by investing large portions of its public budget in education, a strong civil service and the development of great leaders, proactively moving its economy toward technology-based manufacturing, and more recently to knowledge-based research and development sectors.
Professions-based education— which strengthens future employability for students—has also been a key area for investment and innovation in Singapore. Today, 95 percent of its young people progress to post-secondary education institutes, but there are also different pathways to work, including a German-style apprenticeship and certification program. Most recently, Singapore launched a fund in which the government provides a yearly stipend to be used for continuing education at all levels. Can other countries follow this model? With the right leadership, I think so. On a recent trip to africa I was greatly impressed by the african Leadership academy, founded in 2008, which offers a highly selective two-year panafrican pre-university program. Nearly 800 young people have already studied there, and the goal is to develop 6,000 leaders over the next five decades—who will, it’s hoped, transform africa as national presidents, central bank governors or CEOs of major corporations. This is the sort of institution that public and private organizations around the world should look to build. We need extraordinary leaders to face the monumental challenge of preserving human dignity in the digital age. Claudio Fernández-Aráoz is a senior adviser at the global executive search firm Egon Zehnder and the author of It’s Not the How or the What but the Who.
Does stAting WhAt Your CompAnY stAnDs for AffeCt Your Bottom Line?
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ESPECT, integrity, communication and excellence: These were Enron’s selfprofessed values, before accounting fraud brought down the firm. So you’d be justified in thinking that the values listed on corporate web sites don’t really matter. yes, talk is cheap, and public proclamations aren’t the same thing as living up to one’s values. Still, stated values might also represent a firm’s aspirations. If that’s the case, maybe the values on a company’s web site are meaningful after all; perhaps Enron is the exception rather than the rule. In a paper published earlier this year, researchers at INSEaD and IMD business school arrived at this conclusion: Don’t dismiss the corporate values statement. It seems to be linked to financial performance. The researchers measured which values and how many were listed for the Fortune 100 in 2005. They compared each measure to the firm’s return on assets over the subsequent three years. The researchers found that the more values a firm lists on its web site, the better its financial performance. and the more those
values differed from competitors’ values, the better the company performed. These relationships might not be causal, the authors cautioned, but they offer a plausible reason for the link. “One could argue that espoused values are the calling card to recruit talent and to show good citizenship,” they wrote. Why does listing different values than competitors correlate with performance? The authors argue that such a list reflects a timeless principle of competitive strategy: differentiating yourself is a classic way to stay profitable. These results suggest that values do matter, and that when firms state those values publicly, they’re saying something meaningful about who they are. But those values shouldn’t be considered immutable. Companies that changed their values between 2005 and 2008 had higher return on assets than those that did not. So perhaps the lesson isn’t quite that dynamic values beat stable ones. It’s that even timeless values aren’t a substitute for good strategy.
By Mark W. Schaefer
A
NEW research report from the Society of Digital agencies found that there has been a dramatic spike during the past year in the number of companies who no longer work with outside marketing agencies—27 percent, up from 13 percent in the previous year. These companies aren’t getting rid of marketing—they’re just bringing it in-house. Mitch Joel, president of Mirum, recently called this inhouse movement one of the industry’s most disruptive trends. after interviewing several adagency executives and marketing leaders in a diverse group of businesses, I’ve found common themes that help explain why:
1. Agencies are slow. an executive from one of the world’s largest ad agencies told me that his company was too big—and consequently too slow—to compete in the lightningfast digital space. 2. Agencies are stuck on advertising. agencies have been slow
to leverage social media, content marketing and integrated models. a brand manager told me that although many agencies are creating social-media spin-offs, they still operate like traditional ad agencies.
3. Continuity has become more
important than campaigns. In an ad campaign, you make a pitch, win a deal, execute the creative component and start over. But in a socially oriented world, the connection never stops. you fund, staff and execute continuously.
4. Companies no longer want to outsource customer relationships.
as Big Data gives way to the real insights in Little Data, we can drive our efforts down to individuals. When the primary focus of our marketing finally shifts from mass broadcasting to discrete customer relationships, is that something we really want to send to an outside company? Do we want somebody else to own these critical relationships?
5. Companies want to own the
data. Marketing activities today generate unprecedented amounts of data. Who owns that data? Who owns the algorithms to interpret the data? This information must be kept in-house.
6. Are agencies attracting the best digital marketing talent? Recently, I
was brought in to do marketing triage for a large company in Florida. They had already fired two large national agencies. I was allowed to see both agencies’ social-media marketing plans—formulaic, cookie-cutter approaches that were out of touch with the strategy, resources and political realities of the company. Market dynamics and customer needs are rapidly outpacing the agency model. Maybe it’s time for companies to be more directly involved with their marketing, more accountable and more intimately involved with their customers.
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ay you are competing in a fast-growing industry. How much do you care about profits versus market share? It’s conventional wisdom that businesses should go for market share, but that’s not a law of physics. you don’t have to go for share. Whether to pursue profits or share is one of the questions posed in an ongoing tournament I conduct that uses computer simulation to test strategic decision-making among executives, students and other management enthusiasts. More than 700 people have entered the tournament. The tournament asks entrants to allocate 100 points between profits and market share. On average, 700+ people have allocated 55 of their points to market share and 45 to
profits in the tournament’s “fast growth” industries. They clearly intended their strategies to gain market share. In industries with much slower growth, people put markedly more emphasis on profits. That’s also what conventional wisdom advises. yet, in over 173 million tournament simulations the quest for market share has led to price wars 90 percent of the time, subtracting value from the industry. So following the “rule” produced results worse than if the participants had done nothing at all. Price is the only lever tournament strategists could pull. So they cut price because they obeyed the common practice of going for market share in fast-growing industries. They made different decisions in industries where growth was slow or negative.
There is always exactly 100-percent market share in any market. That’s why, despite the vigorous price wars, tournament strategists gained little or no share. (No one gets ahead when everyone moves in the same direction.) What they got, 90 percent of the time, was mutually assured destruction. I hope you now see go-for-share more as an assumption to be assessed critically. Here’s another rule: We must keep our strategy secret from competitors. In the tournament, groups always hide their strategies from the other groups. Real-life collusion is illegal and it’s explicitly forbidden in these games, but as in real life, nothing prevents groups from signaling or taking action visible to other groups. By reflexively hiding, they obey a rule that isn’t there and hold themselves back by
limiting their options. Fortunes are made by noticing such practices and challenging the assumptions behind them. Fortunately, breaking rules is free. all you need is curiosity and the courage to challenge conventional wisdom. Some suggestions: n Switch mind-sets and mentally place yourself outside your company as a dispassionate analyst. What rules are the company’s people following? n When you hear advice containing “obviously,” ask the speaker whether that advice is based on evidence or common practice? n What would famous rule-breakers say to your company? n apply all of the above to yourself.
network’s landing station somewhere in Mindanao. “We already have three landing stations in Luzon, hence our east-west diversity. We would like to have something in Mindanao to link us to the US,” he said. Nazareno noted that his company is still in the planning stage, and is still talking with foreign telecommunications providers for partnerships. See “PLDT,” A12
Continued on A12
IS PHL READY TO SCRAP RICE IMPORT QUOTAS IN 2017?
Mark W. Schaefer is executive director of Schaefer Marketing Solutions. His latest book is The Content Code.
Question what you ‘know’ about strategy By Mark Chussil
Lamudi Philippines, a subsidiary of Rocket Internet, said condominium projects situated near the Metro Rail Transit (MRT) Line 3 stations along Edsa peg average prices of about P125,129 per square meter (sq m), or about P16,195 more than a similar condominium project located about a kilometer away from the train stations. “The price gap becomes even wider, depending on the condo and its developer,” it noted. The property listing firm picked the Boni and Magallanes stations as
ULTIMEDIA conglomerate Philippine Long Distance Telephone Co. (PLDT) is planning to form a consortium with multinational telecommunications firms in establishing an international undersea cable system that will link the Southern Philippines to the US. President Napoleon L. Nazareno said his company is mulling over the prospect of building the fiber-optic
special report
6 reasons marketing is moving in-house
MONDAY MORNING
Walter Frick is a senior associate editor at HBR.
By Lorenz S. Marasigan
P
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improving access to Perspective quality BusinessMirror IMPROVING health ACCESS care isTO QUALITY HEALTH CARE IS SANOFI’S PITCH sanofi’s pitch
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E4 Monday, August 17, 2015
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B E L
ITH new developments in the pharmaceutical industry—including the implementation of the Mexico City Principles (MCP)—and the growing importance of emerging markets like the Philippines to trade and investment, the BM has thought proper to interview Sanofi Senior Vice President for Asia Jean-Luc Lowinski to know his views and get a glimpse of how a global leader, like Sanofi, is positioning itself in the midst of advancements in the medical field.
NONIE REYES
Here is the excerpt of the Q&A with Lowinski, who holds a PhD in Veterinary Science from the University of Nantes, France, and is an Institut Européen d'Administration des Affaires (INSEAD) graduate: Aside from Sanofi’s presence in developed countries, the company is also investing in emerging markets. What is the strategic importance of the emerging markets to Sanofi? Countries throughout the emerging markets, including the Philippines, have immense growth potential for Sanofi. This is driven by an expanding middle class, increasing urbanization and greater overall investment in health care. With around 70 percent of the world’s population, Sanofi is a health-care leader in these markets with sales of around €11B in 2014. We are excited about the opportunity to dramatically improve the health and well-being of the people in the developing world through innovation and we will continue to work hard to serve their health-care needs. How do you plan to sustain this leadership position? Leadership is built on innovation. This is true for both established and emerging markets. Through our innovative vaccines, medicine and solutions, we help address the health-care needs of real patients in the real world. We recognize that health-care needs continuously evolve, and we are committed to innovating to adapt to these needs. Sanofi will potentially launch up to six new products in 2015 alone, and approximately one new product every six months between 2016 and 2018. The other part of the equation is access. As a health-care leader, we have a responsibility to collaborate with our industry peers and local governments to improve access to quality health care. This is particularly important to emerging markets. The marketing strategies in the pharmaceutical industry have drastically changed over the years. How is Sanofi adopting to these changes? We continue to significantly transform the group to be focused on improving access to quality health care and meet unmet needs, but also on delivering the sustainable growth required to allow us to continue to invest in innovative research and developments (R&D). Our ambition is to offer an integrated set of businesses within the healthcare space with opportunities to create synergies across activities, both upstream and at an R&D level and downstream in the market place. R&D has always been, and will continue to be, the cornerstone of our company. The advancements in science mean that more targeted, more effective treatments are within reach and we are ready to take on this challenge. The changing face of the industry, healthcare needs and scientific discovery led us to the realization that we need to diversify to grow the business. We need to look outside at partnerships and acquisitions to succeed in delivering future innovative solutions. We have been successful in searching out the best science and the best companies to acquire and partner with. We have strongly reinforced our business in particular areas, such as diabetes, oncology, rare diseases and consumer health care. We will continue to look for opportunities and partner with the best, whomever and wherever they may be. The successful companies of tomorrow are those that go beyond delivering products to delivering real solutions and services. We have identified and delivered on our growth objectives and continue to undergo a deep organizational transformation. This has included a complete restructure of R&D, the expansion of our footprint in biotechnology through the acquisition of Genzyme and refocused regional and global operations to be ready to meet the next challenge and opportunity around the corner.
PERSPECTIVE
In connection to integrity, the Philippines is in the process of adopting MCP. How will this affect the promotion/ marketing practices of pharma companies? The Philippines is expected to be one of the first countries to implement the “Mexico City Principles (MCP) for Voluntary Codes of Business Ethics for the Biopharmaceutical Sector” which was first endorsed during the 19th Asia-Pacific Economic Cooperation (Apec) Economic Leaders Meeting in Hawaii. Sanofi supports this completely and we are absolutely convinced that higher ethical standards in the pharmaceutical sector will ensure a level playing field that benefits everyone: beginning with patients, doctors and health-care professionals, as well as our own employees. I will be speaking precisely on this critical issue during the Pharmaceutical Compliance Congress and Best Practices Forum happening on August 17 in Manila and look forward to a productive conversation that helps patients both here in the Philippines and all throughout the world. The APEC Biopharmaceutical Sector Workshop happening on August 19 and 20, which I am also participating in, is an equally important opportunity to highlight the importance of business ethics particularly in the biopharmaceutical industry.
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By Alladin S. Diega Correspondent
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And how will the adoption of this law benefit the Filipino patients? Adoption of the MCP highlights the strong commitment of the Philippine government to promote a whole-of-society approach to integrity that will ultimately benefit Filipino patients. Ethical relationships are crucial to the country’s mission of developing and making quality medicines available for everyone. We strongly support efforts to encourage greater local support for/compliance with ethical marketing practices. It is critical for us in the health-care industry to protect the independence of decisions taken by health-care professionals in prescribing medicines to their patients. Ethical promotion ensures that a) health-care professionals have access to information they need; b) patients have access to medicines they need; and c) medicines are prescribed and used in a manner that provides maximum health-care benefit to patients. Ultimately, we are all focused on patient welfare and safety. The MCP are perfectly consistent with this objective.
PESO exchange rates n US 46.1290
First of three parts
early two decades after Manila opted to maintain import caps on rice, the Philippines has yet to entertain the idea of letting go of the
trade protection. When the extension for the so-called quantitative restriction (QR) on rice expired in 2012, the Philippine government declared its intention to extend it further to 2017. During negotiations for the ratification of the World Trade Organization (WTO) in 1994, the Philippines Continued from A2
n japan 0.3707 n UK 72.0304 n HK 5.9488 n CHINA 7.2088 n singapore 33.0390 n australia 33.9733 n EU 51.4800 n SAUDI arabia 12.2978 Source: BSP (14 August 2015)