Business Cornwall Jul/Aug 25

PAPER REVOLUTION

71% of paper and 82% of paper-based packaging is recycled into new products; one of the highest recycling rates of any material in Europe!

Sources: Cepi Key Statistics, 2022 and Eurostat, 2020. Europe: EU27 + Norway, Switzerland and the UK.

Discover the story of paper www.lovepaper.org

Scan for paper facts, activities, blogs and much more!

12 COMPANY PROFILE

Coodes Solicitors marks a new chapter in its history with strategic leadership changes and a bold vision for growth

16 ASK THE EXPERT

From IP to EV, local professionals have the answers 26 CORNISH COFFEE

Hand roasted in Cornwall 28 TOMORROW’S WORKFORCE

Gaining the skills to succeed

34 CORNWALL LAW SOCIETY AWARDS

Annual celebration held at Truro Cathedral.

Regulars

04 THE BIG QUESTION

Cornwall - out of sight, out of mind?

06 CHAMBER NEWS

Monthly column from Chamber CEO John Brown

07 BUSINESS NEWS

Airport sale scrapped

36 ON THE MOVE

New MD at Eliquo Hydrok 37 FOOD & DRINK

Brewery reports record turnover

38 EDUCATION & TRAINING

Renewables Skills Centre opens

39 CREATIVE & DIGITAL

SantaBooker launches

40 TOURISM NEWS

Double Gold for Cornwall

42 JUST A THOUGHT

Newlyn Art Gallery director James Green

44 CONNECTED

Networking roundup

46 EVENTS DIARY

A taste of what’s to come

48 THE LAST WORD

Craig Harrison from Boosters.

WELCOME

By editor Nick Eyriey

A common sense decision?

The news that Cornwall Council has decided not to sell the airport has been broadly welcomed by many in the business community.

While the previous council administration had seemed pretty set on selling it to the private sector, there were ongoing concerns about transparency and misgivings over whether it was the right thing to do.

It was a “common sense” decision, said the Council. “These assets belong to the people of Cornwall, and we have a duty to protect them. Passing control of them to outside organisations would have risked losing local oversight and public trust.”

However, age-old issues remain. Pressures on the public purse have never been greater and the airport costs the Council about £4 million a year to run. In a perfect world, is a council really the right body to run an airport? Probably not. But this is far from a perfect world.

The challenge for Cornwall Council now is to seek more private sector investment into the airport estate to help balance the books. But as we all know, that’s easier said than done.

ON THE COVER

Elise Alma, new chair of Coodes Solicitors – see page 12.

EDITORIAL DIRECTOR

Nick Eyriey nick@businesscornwall.co.uk

PUBLISHER

Toni Eyriey toni@businesscornwall.co.uk

ACCOUNT MANAGER

Caroline Carter caroline@businesscornwall.co.uk

DESIGN

Ade Taylor design@businesscornwall.co.uk

PRINT

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No part of this publication may be reproduced, copied, stored in an electronic retrieval system or transmitted without the written permission of the publisher. Stringent efforts have been made by Business Cornwall magazine to ensure accuracy. However, due principally to the fact that data cannot always be verified, it is possible that some errors or omissions may occur. Business Cornwall magazine can not accept responsibility for such errors or omissions. Business Cornwall magazine accepts no responsibility for comments made by interviewees that may offend.

THE BIG QUESTION

Do you think Cornwall is sufficiently in the Government’s thoughts, or is it a case of out of sight, out of mind?

CHRIS WEAVIL

Hertzian

Simply put, Yes, central government absolutely knows who we are; it’s ridiculous to suggest otherwise. Politicians, MPs and executives holiday here, own second homes, and enjoy our pasties. So no, it’s not a case of “out of sight, out of mind”.

The painful, simple truth is that Cornwall hasn’t built enough influence in the business world to command attention when it comes to Whitehall. We’re not being overlooked because we’re unknown; we’re being overlooked because we’re not yet seen as investable or capable. I said it before, we have a branding problem, and it’s on us, business leaders, MPs, and local institutions, to fix it.

I’ve just returned from London Tech Week, where I had conversations with Ministers about this, who were surprised and impressed to hear that Hertzian, a nationally awarded and recognised AI company, is based in Cornwall. But that surprise is the exact problem. Great businesses are growing here, but the wider world doesn’t expect that. We need to combat prejudices of being a “flip-flop” hospitality economy and start being recognised as a serious place to build and scale great businesses. Dare I say, businesses that are commercially sustainable without being reliant on public investment, Whitehall doesn’t want to hear that Cornwall needs more public money to maintain the status quo. We need to champion Cornwall’s commercially sustainable economy, those driving innovation and scaling with ambition, to ensure Whitehall notices.

STEPHEN DASH

The Dash Group

I’m currently less concerned about regional interventions and more worried about the outlook for business in general. The role of Government should be to create a level playing field where businesses can thrive through innovation and flexibility with as little red tape as possible. To do that we need people who are incentivised to work/succeed and a stable

economic environment to aid long-term decision making. Unfortunately, at the current time, it feels like the Government’s direction of travel is more away from than toward these objectives.

TONY SAMPSON

Naked Solar

I’ve got mixed feelings about the absence of funding from Government. When Naked Solar started in 2010 there was plethora of free business support and it certainly helped us succeed so I really appreciate the value that it brings to the county. On the other hand, is this a sign that Cornwall is now thriving, it certainly feels that way. So should we be proud that we can now stand on our own two feet and is it right that the limited pot goes to more needy areas so they can enjoy what Cornwall is now enjoying?

RICHARD WOODS

Rewind Radio

Is this a sign that Cornwall is now thriving?

That’s a fair and important question, and the answer is probably somewhere in the middle. On the one hand, there have been some positive signals from Government – for example, the recognition of Cornwall’s unique needs through devolution talks and previous funding commitments like Shared Prosperity Funding. But on the other hand, it’s hard to ignore the feeling that Cornwall hasn’t featured prominently in recent national finance or investment announcements, especially when compared to other regions.

There’s a real concern that without consistent visibility and advocacy, Cornwall risks slipping down the national agenda – “out of sight, out of mind” is a sentiment many here would understand. That’s why it’s crucial that Government not only acknowledges the specific economic and social challenges we face – from infrastructure and transport to skills and digital connectivity – but also backs that up with meaningful investment.

IT’S TIME TO DELIVER

Don’t be short sighted about SPF –we’re worth more, says Cornwall Chamber CEO, John Brown.

Last month’s Spending Review set out huge national ambitions on housing, skills and infrastructure. Yet Cornwall was not name-checked once. That omission is our call to action. If we want a fair slice of the billions now sitting on departmental balance sheets, we must make ourselves unignorable.

Budgets will be carved up in Whitehall over the summer. The departments that hear a clear, consistent Cornish message will find it easier to sign the cheques. So, whether you run a microbrewery in Penryn, sit on the Council’s cabinet, or represent us in Parliament, the script must be unified and effective: Cornwall’s assets from critical minerals to clean energy and a world-class visitor economy are national assets that deserve national investment. The British Geological Survey’s designation of our 1,300 square miles as “critical” to the UK’s energy security underlines the point.

If all we seek is another short-term grant programme, we let Government off the hook.

However, let’s also not sell ourselves short. Too often we treat funds like SPF or whatever badge replaces it, as the destination. If all we seek is another short-term grant programme, we let Government off the hook. What we need is strategic, multi-decade investment that fixes the plumbing of growth: reliable transport, affordable homes, modern skills provision and digital capacity.

A recent Chamber survey shows transport connectivity is the top priority for business. We therefore expect Cornwall’s rightful share of the £2.3 billion annual Local Transport Grant and of the £24 billion roads-and-rail programme announced for 2026-30.

On housing, the Spending Review promises £39 billion for a new Affordable Homes Programme money that can cut our 20,000-strong waiting list if

departments resist the usual temptation to funnel funds towards “priority voting destinations”.

Let me illustrate, Blackpool has around 12,000 people on the housing waiting list, its rental prices are around £300 cheaper a month and its median salary is higher. Yet it’s a visible vote turning example of urban poverty and of course is a bellwether seat. Cornwall benefits from more assets and suffers from more poverty but will continue to be overlooked if we don’t make our case.

Similarly, the £300 million offshore-wind supplychain fund must back Falmouth as the fabrication hub for floating offshore wind, while the billions earmarked for health, skills and schools has to flow into Cornwall to enable our young generation to feel healthy, inspired and prepared for the challenges and opportunities a reshaped economy will bring.

If we present ourselves as petitioners for a handout, we will be treated as such. Instead, we must frame Cornwall as the highest-value investment opportunity in the south west. A modest reignition of our connectivity and infrastructure will unlock returns for generations – nutritious sustainable food, cheaper renewable power for Britain, secure supplies of lithium and tin for the green transition, new export revenues from space and marine technologies, cutting edge manufacturing and creative work and an all-year visitor economy.

Every conversation with a minister or official should start with what Cornwall can deliver for the UK’s industrial strategy and end with the ask that enables that delivery.

If we fail to speak up now, we should not be surprised when someone else pockets the investment.

Cornwall feeds the nation, powers its energy security and inspires millions. Let us now insist, with one unmistakable voice, that the nation invests accordingly – it’s in the rest of Britain’s benefit to do so.

WHY JOIN? Cornwall Chamber of Commerce is an independent not-for-profit organisation accredited by the British Chambers of Commerce. We solely exist to represent businesses in Cornwall. Our events provide a platform for businesses to connect, create and make valuable business relationships. Membership to the Chamber starts from as little as £35 +VAT per month and provides you with the tools to promote your business. Get in touch today to have a chat about how we can support you and your business.

Email: hello@cornwallchamber.co.uk Online: www.cornwallchamber.co.uk

A SEA CHANGE IN THINKING?

Coastal communities could gain a stronger voice over decisions that affect their seas, after a cross-party committee of MPs called for reforms to the UK’s fragmented marine governance system.

The Environmental Audit Committee (EAC) has drawn on evidence from University of Exeter researcher Dr Pamela Buchan in its new report, which

urges the Government to introduce a national framework for stakeholder participation by January 2026.

The report calls for earlier and more meaningful involvement of underrepresented coastal communities and voices in decisions on everything from offshore wind farms to marine protected areas.

It warns that current systems are overly technocratic with limited opportunities for public input into marine planning.

SKYBUS CONTRACT WIN

Skybus, the airline of the Isles of Scilly Steamship Group, has announced a major new contract to provide two aircraft to Aurigny Air Services of Guernsey.

The new contract will commence on November 1. Two further DHC6-300 Twin Otter aircraft, a type flown for over 30 years on the Isles of Scilly’s lifeline air links, will join the Skybus fleet to service the new contract.

These will operate in Aurigny colours to and from the island of Alderney, serving Guernsey and Southampton routes that Aurigny has

served continuously since 1968.

As with Skybus’s operations in Scilly, the 17-seat aircraft will also play an integral role in the delivery of air ambulance, mail, freight and pet travel services to and from Alderney. Skybus will provide replacement aircraft from within its fleet to cover periods of maintenance.

These will be operated under a multiyear agreement between Skybus and Aurigny, covering provision of aircraft, maintenance, crew training and insurance.

Skybus expects the contract will play a key role its goal of returning to profitability in the financial year to 31 March 2026.

NEWS IN BRIEF

Blossom Home Care Cornwall plans to expand its reach and recruit 50 new care staff over the next 12 months. Since launching in Truro two years ago, it has grown a dedicated team of carers delivering privately-funded home care to clients across Truro, Perranwell and Falmouth. Over the next year, the team plans to expand into new areas including St Agnes, Helston, Camborne and Hayle.

Cornwall Council, representing Britain’s Leading Edge, has signed a new agreement with the Country Land and Business Association (CLA) to work together on key issues that matter to rural communities. The agreement will focus on key rural priorities such as renewable energy, resilient food supply, nature and biodiversity, devolution, and rural economies.

St Petrocs won the Workforce Development category at the national homelessness Excellence Awards, for its dedication to creating a skilled and supported workforce that can deliver support for people experiencing homelessness.

The British Business Bank has reached the landmark milestone of £5 billion of lending across its structured guarantee programmes, ENABLE Guarantees and ENABLE Build, with more than £3 billion delivered to businesses outside London and the south east. In the south west, a total of £401 million has been provided to 273 businesses.

Cornish companies Blue Abyss and Eden Geothermal were among 12 startups that travelled up to Microsoft’s London offices to take part in the South West Innovation Showcase, delivering compelling presentations to a room packed with potential investors

The South Crofty tin mining project has been awarded £4.2 million through the Cornwall and Isles of Scilly Good Growth Programme, which is the programme’s largest single private sector investment to date.

EXPORT BOOST

A British woollen spinning mill from Cornwall has won the chance to boost its exports through Heathrow.

The Natural Fibre Company is among a dozen small businesses from across the UK who will take the next step in selling their goods and services abroad thanks to the support of Heathrow’s World of Opportunity. The programme helps SMEs across the country branch out into international markets.

The Natural Fibre Company will receive a £2k cash grant and expert advice from the Department for Business and Trade on how to boost its sales overseas.

ALL SET FOR CHAMBER FAIR

Everything is set for this year’s Cornwall Business Fair

Taking place on Wednesday July 16 at Truro School, the day will kick off with breakfast networking followed by the opportunity to explore a vibrant exhibition of Cornwall’s leading businesses.

There will also be the chance to take part in an insightful workshop with the NHS, introducing the new WorkWell project.

This year, event organiser, Cornwall Chamber of Commerce, is debuting its new networking app, allowing you to connect and book meetings with other attendees during the day.

For more information and to book tickets, go to cornwallchamber.co.uk

ADVERTORIAL

ENTER NOW FOR CSAs

Nominations are now open for the Cornwall & Isles of Scilly Sustainability Awards (CSA).

The CSAs are Cornwall’s leading initiative for rewarding and celebrating organisations for their sustainability efforts.

Seven categories are up for grabs, plus an Overall Winner, sponsored by Business Cornwall.

Deadline for nominations is October 31, with an awards ceremony on December 5, at the National Maritime Museum in Falmouth.

Categories include Most Sustainable Organisation, Trees for Nature and Growth, Circular Economy, Nature Recovery, Low Carbon Leader, Sustainable Food or Drink and Overall Winner.

cornwallsustainabilityawards.org

FILE FIRST, TALK LATER

Frederick Noble, British and European Patent Attorney at Albright IP, explains why secrecy is key when it comes to patents.

As a patent attorney, one of the most important pieces of advice I give is this: keep your invention secret until you’ve filed a patent application.

‘WORLD FIRST’ FOR CORNWALL

What is being claimed to be the world’s first microplastics recycling facility has opened in Cornwall.

The new facility, in Bude, has been opened by the Cleaner Seas Group and it is hoped that it will save up to 86 tons of microfibres annually from polluting the ocean.

A study found microplastics in the blood of 80% of people tested, while the UN

Secrecy is absolutely vital because, in order for a patent to be valid, the invention must be new on the date the application is filed. If you disclose your invention publicly beforehand, you risk losing your right to protection.

Two real-world cases illustrate just how critical secrecy really is.

The first centres around the invention of the popular ‘Xhose’, a lightweight expanding hosepipe created by Michael Berardi at his home. A classic tale of a lone inventor who hits upon a simple yet commercially successful idea. But when Hozelock was later accused of infringing the patent, they challenged its validity. Their argument? That Mr Berardi had made prototypes in his garden

Environment Programme estimates that 13 million metric tonnes of plastic enter the ocean each year.

Dave Miller, CEO, Cleaner Seas Group, said: “Microplastic pollution is a global crisis hiding in plain sight. It’s in our oceans, our food, our brains and our bloodstreams. We’re told it’s too complex to fix, too late to act - but we’re proving that’s not true.

“This new facility isn’t just about filtration or recycling - it’s about completely shifting the way we deal with waste and

While his garden was private property, it was visible from the street. Fortunately for Mr Berardi, however, the judge accepted that he would have stopped testing and moved out of view if anyone had approached. The patent survived – just.

In contrast, a second inventor, Jeffrey Claydon, wasn’t so lucky.

He tested his innovative new seed drill on private land. Unfortunately, a public footpath ran alongside the test area. Mr Claydon also argued he would have hidden the invention if someone had appeared, but unlike a hosepipe, a large piece of agricultural machinery can’t be easily concealed. As a result, the patent was deemed invalid.

sustainable materials.

“We’ve built a system that stops microplastics before they enter our waterways and transforms them into materials with real value. That’s a genuine circular economy in action - not theory, not greenwash, but something tangible, scalable and right here in Cornwall.”

The facility has received almost £928k of funding from the Cornwall and Isles of Scilly Good Growth Programme.

These examples serve as a stark reminder that the law is unforgiving. If your invention becomes public before you’ve filed a patent, you risk losing protection entirely. So, my message remains clear. Keep your invention under wraps until you’ve filed. It pays to be cautious.

COUNCIL SCRAPS AIRPORT SALE PLANS

Cornwall Council’s new cabinet has decided to scrap the planned sale of Cornwall Airport Newquay.

The previous council administration had been in advance talks to sell the airport and surrounding land to US firm, Adynaton, since last summer.

Additionally, the cabinet has also decided to cancel the transfer of 19 Council-owned car parks to Corserv Solutions.

Council Leader, Leigh Frost, said the Council has listened to views of residents and “put Cornwall first”.

“Reversing these decisions protects our airport and car parks for the benefit of our

communities, our economy, and our future.

“This is about common sense, getting back to basics and making sure our public assets work for the people of Cornwall.”

Economy portfolio holder, Councillor Tim Dwelly, said: “Our airport is vital for keeping Cornwall connected, supporting tourism, and creating jobs. These assets belong to the people of Cornwall, and we have a duty to protect them.

“Passing control of them to outside organisations would have risked losing local oversight and public trust. We’re now focused on finding the best way to manage these services, so they stay affordable, sustainable, and accountable to the people they serve.”

The 650-acre site costs the cash-strapped

ADVERTORIAL

Council around £4 million a year to run and the challenge remains for it to attract more private sector investment to the estate to offset this subsidy.

Cornwall Chamber CEO, John Brown, said: “We’ve always been clear, explore options thoroughly and effectively and if it works for Cornwall great, if it doesn’t then move on decisively so we can all work together on making the most of this unique and outstanding asset.

“Now that a decision has been made, let’s not rest on our laurels. Everyone should be utterly focused on ensuring the PSO deal is in place for another term and enhancing our connection into London. We look forward to working with Council, MPs and colleagues to ensure this happens.”

CRITICAL MINERALS VISIT

Industry Minister, Sarah Jones, was in Cornwall recently as the Government looks to ramp up its new Critical Minerals Strategy.

During her visit, Jones visited Cornish Lithium and met with senior staff including the founder and executive chairman Jeremy Wrathall.

She also attended a roundtable hosted by MP for St Austell & Newquay, Noah Law, which focused on discussing ways to grow

NEW DALES FRANCHISE

Dales Cornwall is launching a new franchise next month — Leapmotor.

Dales has been selected to represent this new EV manufacturer and is

the local critical minerals industry.

Following the roundtable, Jones visited Cornish Metals at the South Crofty tin project, where they discussed how the upcoming strategy will be vital in creating economic growth and helping to lower energy costs.

Afterwards she visited Camborne School of Mines, where she met with representatives from the University of Exeter, and discussed the opportunities around developing the skills needed in mining engineering to support key UK mining projects.

the only dealer bringing the brand to Cornwall.

Dales Cornwall MD, Dominic Cadge, said: “We’re really excited to bring Leapmotor to Cornwall. Being chosen as the only dealer in Cornwall — is a real honour.

“We believe Leapmotor offers something new and exciting for our customers: electric cars that are smart, stylish, and great value.”

She said: “In a changing world, it’s never been so important to have strong supplies of critical minerals. Without them we can’t have renewable energy, AI or a thriving car sector.”

Jones also met with the Cornwall Floating Offshore Wind (FLOW) Commission to discuss their plans to engage with local communities and prepare local suppliers ahead of the Offshore Wind Leasing Round 5 auction this spring, which will deliver up to 4.5GW of FLOW projects in the Celtic Sea.

Want to make the most of automation in your business? First, get back to basics and start by understanding the end goal.

At Buzz, we always start with our Discovery Phase, where we dig into your business to understand how things really work. This helps us identify key pain-points and bring a sense of clarity between team members, before building a blueprint that supports your current workflows (rather than forcing new ones).

After all, automation isn’t just about tools or tech - it’s about making work easier. Done right, it saves time, reduces

errors, and frees people up for more meaningful tasks. It doesn’t have to mean overhauling your entire system, either. Often, the biggest impact comes from small, quick changes to daily processes.

By prioritising the quick wins, and automating the most frustrating or time-consuming tasks first, you get instant value from the get-go, while allowing your team to adapt and provide feedback along the way.

Whether it’s automating communication to flag compliance issues or key data at the right time, automation is about

supporting growth without increasing the burden. Our advice? Focus on techniques over tools for solutions that are flexible and built around how your team already works.

Paul Axten is the technical director at Buzz Interactive: 01637 817410 www.buzzinteractive.co.uk

A TIME FOR EVOLUTION

Coodes Solicitors marks a new chapter in its history with strategic leadership changes and a bold vision for growth.

Imagine Cornwall back in the 1700’s; the only form of transport in the county was by horse…

In 1747 innovators Richard Trevithick and Humphry Davy had not even been born but John Wesley was making his fifth visit to the county, marking the start of a period where Methodism would become dominant; Admiral Boscawen’s victory at Cape Finisterre brought him fame for singlehandedly engaging the French fleet; and the rest as they say is history.

This was all happening around the same time as a group of talented innovative individuals formed Coodes Solicitors (1747). Visionary lawyers at the time and now over 275 years later their successors are continuing their legacy and journey.

It is not an overstatement to say Coodes is part of the fabric of the south west, having grown from its earliest beginnings in St Austell to now employing more than 180 staff across a network of eight offices in Cornwall and Devon.

Coodes is a firm still rooted in Cornwall but also of increasing national significance, both for the level of expertise it offers and its growth into an £11 millionplus business, placing it among the top four per cent of UK law firms by turnover.

It is not an overstatement to say Coodes is part of the fabric of the south west.

Building on its enviable history, and with a renewed focus on innovation, service development and long-term resilience, the firm has committed to an ambitious plan for further growth over the coming years.

At the centre of this transition is the recent appointment of Elise Alma as chair, succeeding Peter Lamble, who retired after 23 years with the firm, including more than a decade as its first chair, having overseen a period of sustained growth for the firm, its transition from a traditional partnership to an LLP.

Elise, a part of Coodes since 1987 and former head of its family law team, brings nearly 40 years of legal expertise, unmatched insight and a sharp strategic vision for both client service and operational excellence.

COODES SOLICITORS

This planned succession has also seen a transformation of the firm’s senior management structure and the creation of two key positions.

Abi Lutey, a partner, has taken on the position of chief operating officer (COO), overseeing the legal departments and business support functions, and Becky Hosken has become chief people officer (CPO), leading the firm’s HR strategy and ensuring the people side of the business aligns with its values and ambitions.

“This is about evolution, not just adaptation. We’re reshaping how we lead and structure the business, building not only for today’s demands but for the ambitious future we’re determined to create,” says Elise.

Coodes is ranked for its people in both the Legal 500 and Chambers and Partners and is also a key employer and service provider in the region. It has reported impressive sustained financial growth,

COODES EXECUTIVE BOARD: COLIN HUNTER, ABI LUTEY, ELISE ALMA AND SARAH CORNISH.

This is about evolution, not just adaptation.

which is no coincidence considering its investments, particularly in its people.

COO Abi Lutey says the firm is actively planning for the changing needs of its clients, from shifts in how people access legal advice to rising expectations for responsiveness and convenience. This means exploring new ways of working, investing in digital tools and embracing the opportunities that AI can offer.

She says: “It’s about planning for a more complex, connected and fast-moving world, at the same time as enabling our lawyers and teams to spend more time focused on delivering excellent outcomes for our clients.

“Client needs are changing, and we need to be ready, not just with the right legal expertise but with the right systems, the right platforms and the right people in place.”

Elise says the firm’s forward-thinking approach positions it well to continue to play a pivotal role in the life and economy of the region and enduring success.

“There is real energy and opportunity in the growth of Cornwall and Devon, in both its established traditional businesses and ambitious new start-ups.

“However, at the same time, we are seeing social, technological, environmental and economic challenges nationally and globally, particularly for rural areas and the farming sector.

“Coodes has adapted through wars, recessions and more recent global challenges such as the Covid pandemic. That ability to draw upon our history, experience and resilience to support people through nearly 300 years of change is our purpose and it remains central to who we are.”

Continued overleaf

It’s about planning for a more complex, connected and fast-moving world.

PEOPLE AT THE CENTRE OF GROWTH AMBITIONS

Lawyers like to argue. And so, with that in mind, it is unarguably true that the greatest asset of any successful business is its people.

Coodes has been around since 1747 and so knows a bit about legacy, having learned a lot over those 275 years about what does and does not work.

It follows therefore that for any business to be successful, the right people need to be at its core and not only that, they need to be given the right tools to flourish.

Coodes aims to offer pathways for progression, leadership opportunities and personal growth.

The new leadership strategy at Coodes reflects a broader cultural evolution taking place within the firm.

While Coodes has long been known for its loyalty and strong internal culture - many employees have been with the business for decades – the aim is to put an even clearer focus on skills and career development, leadership and employee empowerment.

Becky Hosken’s appointment as chief people officer reflects this priority, reinforcing the firm’s commitment to its people as a central pillar of future growth right across the full spectrum of its personal and business services.

Becky will oversee the people strategy, reflecting Coodes’ clear focus on attracting, developing and retaining talented individuals who believe in our purpose.

“We want to be known not only for the quality of our legal work but as a place where people can build fulfilling, long-term careers,” Becky said.

“That means investing in our teams, supporting career progression and maintaining a culture that people are proud to be part of.”

That positive culture has already been recognised, with Coodes recently named by Business Cornwall as one of Cornwall’s Best Places to Work 2025

Career opportunities are growing across legal teams, with the firm actively promoting internally and recruiting to meet rising demand. Whether newly qualified or bringing years of experience, Coodes aims to offer pathways for progression, leadership opportunities and personal growth.

“We’re proud of where we’ve come from,” says Becky. “But we’re just as excited about where we’re goingand the people who will come with us on that journey.”

coodes.co.uk

ABI LUTEY, ELISE ALMA AND BECKY HOSKEN

Seeking advice from a professional can often save your business from a huge amount of stress, setbacks and, of course, costs. The following pages introduce a selection of local experts that can help guide you to success...

Business can be complex, so don’t rely on guesswork, it pays to ask an expert.

How can people find out that my business is a great place to work?

If you think your business is a great place to be, don’t keep it a secret. Shout about it!

It may be one of the oldest clichés in the book, but a company is only as good as its staff. Some of the most successful businesses employ a highly-talented team, with a low staff turnover. But a business’ ability to attract and perhaps more importantly retain the best staff isn’t just down to an attractive pay package.

People want to work at amazing workplaces. People want to work in high-functioning teams. People want managers who care about their employees’ success, treat them with respect and help nurture their career.

EV, or not EV. That is the question, says Dean Baynes, general manager of City West Country in Truro.

For businesses, the shift to electric vehicles (EVs) presents not only an opportunity to be part of a sustainable future but also a strategic move with a host of benefits. Whether you’re a small company or a larger corporation, integrating EVs into your business operations can offer financial, environmental, and operational advantages.

One of the most compelling benefits is the potential for significant cost savings. Despite a slightly higher purchase price, the cost of ownership is lower in the long run due to the lower cost of electricity, reduced maintenance costs, tax benefits, and Government incentives.

Enhanced employee satisfaction and retention is a direct perk to your business. Offering EVs and company cars, installing charging stations, and providing incentives for employees to purchase their own electric vehicles can be a great way to attract and retain talent. Benefit in Kind is also an enticing option for employees, enhancing their renumeration and offering an attractive perk.

If this sounds like your company or organisation, then you need to shout about it. You need to tell Cornwall’s talent pool, what a great place your business is.

That’s what Business Cornwall’s Best Places to Work programme is all about - a survey and awards scheme that honours employers in Cornwall that are making their workplaces great places to be.

The programme, which we are running in partnership with Workforce Research Group, is a two-part process combining an employer assessment and an employee feedback survey.

Employers who make the best list will appear in a special publication produced by Business Cornwall in May 2026. The identities of organisations not making the list will be kept confidential.

Employers must have at least ten full or part-time employees. For full details, go to: bestplacestoworkincornwall.co.uk

Closing date December 19.

What

are the benefits of electric cars for businesses?

Naturally, a move to electric provides a way for businesses to reduce your carbon footprint and enhance your company’s image, engaging customers and partners who trust and value a brand’s commitment to sustainability.

The transition is a certified way to futureproof your business. As the UK moves towards banning the sale of new fuel-powered vehicles by 2030, early adopters of EVs will be better positioned to adapt to these changes; your business can stay ahead of regulatory changes and avoid potential penalties or disruptions to your operations in the future.

At City West Country, we offer a renowned range of electric vehicles across all our brands, including Mercedes-Benz, smart, BYD, and GWM. We offer both vans and cars, as well as dedicated electric servicing evolved from over 20 years in the industry.

What is my Intellectual Property worth?

Guy Cooper, UK and European patent attorney at N.J.Akers & Co, stresses the importance of knowing the value of your IP.

Intellectual Property (IP) is a class of intangible asset including any creation of the mind, from technical inventions and associated know-how to works of art or literature, as well as trade secrets, brands, names, and symbols used in commerce.

IP is protected in law by a variety of registered and unregistered rights including patents, designs, copyright, and trade marks. These grant the owner the right to exclude competitors from exploiting protected IP assets, and therein lies the commercial value of IP.

Yet, by their nature, these intangible assets can be some of the most difficult to value. We are therefore frequently asked by businesses and individuals to prepare a valuation of their IP portfolio.

This is usually driven by a desire to leverage the valuation to attract investment, or to procure favourable terms for the sale or license of the portfolio, but can also form part of settlement discussions in the event of a dispute.

There are generally three accepted approaches to quantifying the value of IP, which can be summarised as follows:

• INCOME APPROACH: This approach values IP on the basis of the income it is expected to generate, for example over its lifetime or the length of an associated contract. The income approach is often favoured as it most closely aligns the valuation with future economic benefit, which was very often the motivation and justification for obtaining the IP in the first place.

• MARKET APPROACH: This approach looks at recent sales or other transactions involving similar IP assets, and adopting the age-old principle that ‘a thing is only worth what someone is prepared to pay’, values the IP on this basis. This method, although simple and accurate, relies on there being recent market data available for comparison, which is not always the case.

COST APPROACH: This approach simply looks at the cost of acquiring the IP portfolio. Although this approach risks undervaluing or overvaluing the assets, it may be used as a rough guide, where an in-depth analysis is not required.

IP is protected in law by a variety of registered and unregistered rights.

Our team at N.J.Akers & Co can help you audit and value your IP portfolio, to maximise the benefit that may be derived from its exploitation.

Please contact us if you would like to know more.

Web: www.njakers.com

Email: info@njakers.com Tel: +44(0) 1872 266810

How do I go about opening my own business?

RRL manager, Michelle Dash, has some tips to get you started.

Running a business can be a minefield – you have a passion for something and want to set up on your own to pursue this, but where do you start? Being proficient at a certain occupation, trade or skill doesn’t necessarily translate into being an expert on all aspects of the business to ensure that it is commercially viable – for example, a chef may be top of their industry, but they may not be able to run a commercially performing business.

When deciding to follow your aspirations and set up a business, it’s essential to get the competent and experienced advice and support from the beginning (and regularly throughout the lifecycle of the business) to ensure that the business has the best chance of performing. The risk, otherwise, is that the business has a high chance of failing, which can come with significant issues (e.g. bankruptcy, legal issues, negative PR, health issues created by the situation etc).

Choosing the right team of advisors is essential, before start-up and continuing as your business grows and develops – and when the time comes to exit (whether by sale, transfer (succession) or wind up the business).

A good team, both in-house and externally, can make the difference between a successful, wellperforming, profitable business and one which isn’t. Different businesses will have areas needing varying levels of business support, but the majority will need sector specific business advice, finance & accounting, IT, administrative, marketing and legal & HR support.

From the start, failing to acquire the essential business support can be costly.

A business set up as an unsuitable entity can lead to unexpected tax liabilities, or tax payments due at unexpected times which impact cashflow negatively. The wrong structure can lead to the owner being exposed personally to liabilities of the business. Legal entities set up without due consideration can lead to shareholder disputes, missing investment opportunities, missing opportunities to incentivise key employees etc. All needs to tailored to the objectives of the owner/s.

Objectives and strategy change through the lifecycle of the business. Ongoing business support can help guide businesses through upcoming changes, and assist with challenges such as tax obligations, opportunities and risks, legal requirements, as well as preparing and advising in advance of future business changes such as tax legislation changes, being aware of deadlines and thresholds (e.g. VAT registration) and the impact on cashflow (cashflow issues are one of the main causes of businesses failing).

Ultimately, a business owner may try to wear many hats, but they cannot do it all. A supportive team of competent, experienced and trusted advisors can take the pressure and burden from new and existing businesses and contribute towards a successful business.

Truro 01872 276116

Penzance 01736 339322

post@rrlcornwall.co.uk rrlcornwall.co.uk

The DMCCA became law on May 24 last year. Prioritising consumer protection and promoting fair competition, it contains significant changes to consumer law and the regulation of Unfair Commercial Practices (UCPs).

Alongside these changes, the DMCCA provides for the regulation of competition in digital markets and amends other provisions regarding competition law.

The CMA’s enforcement powers came into force on April 6 (excluding the regime for subscription contracts, contained in Chapter 2 of Part 4 and which is anticipated in Spring 2026).

The DMCCA, specifically in respect of UCPs, applies to and affects all consumer-facing businesses, including both online and offline businesses.

What guidance is available?

The CMA has provided guidance including:

• Protection from unfair trading provisions in the Digital Markets, Competition and Consumers Act 2024 (https://bit.ly/4lfPmCt); and

The prohibition under paragraph 13 of Schedule 20 to the Digital Markets, Competition and Consumers Act 2024 (https://bit.ly/40bAjkT).

The CMA has confirmed it will engage with businesses and continue to develop materials helping businesses comply with the law.

Great businesses have great coaches – how do you find yours?

Creating and running a business is exhilarating, exhausting, rewarding and often overwhelming –we’re expected to be everything: sales, strategist, marketer, HR, finance, IT specialist... and even the cleaner.

Wearing all those hats can leave you profoundly overwhelmed sometimes, unclear on the way forward and unsure what to tackle next. You could be needing to decide your exit strategy and succession plan to free you up. That’s exactly where a business coach can make a powerful difference. We all need some help sometimes, says Empower Coaching’s Heather Forster.

DMCCA – what is it and who does it apply to?

The Digital Markets, Competition and Consumers Act 2024 (DMCCA) is a key piece of consumer protection legislation with a far-reaching impact, says Stephens Scown solicitor Emily Smith.

What should I do?

Initially, businesses should ensure they are aware of the key changes and requirements of the DMCCA. We recommend that businesses review current processes, including websites, purchase journeys and advertising to ensure requirements are being met.

You can find out more about this offering by scanning the QR code or by contacting Stephens Scown on 01872 265100, email enquiries@stephens-scown.co.uk

Choosing the right coach can be a challenge. Ideally find a coach that is fully qualified and a member of a recognised organisation like Association for Coaching (AC), International Coaching Federation (ICF), or European Mentoring and Coaching Council (EMCC).

The best business coaches don’t just come from corporate backgrounds. They need to have built businesses themselves, understand the pressure of not being paid if the business doesn’t make money!

A good coach knows how to ask the right questions to help you find your own answers - it should all be about you. Your business, growth, clarity, direction, learning. Sometimes you might need a quick answer and they need to have the experience to support you and get you quick solutions!

When should you consider a coach? When you’re stuck, overwhelmed, you’re ready to scale, pivot, or plan your exit. When you need a critical friend who you can trust and work with to support you to get you to where you need to be. Help you find the clarity to make the right decisions at the right time! Or simply when you want to lead with more purpose and less stress.

heatherforster.com

How can we continue to evolve our approach to sustainability in hospitality, while still delivering exceptional guest experiences?

Group, brand, marketing & systems Red Hotels, Emma Benney, explains all...

At Scarlet and Bedruthan, evolving our sustainability focus means constantly re-evaluating what matters most, both to our guests and to the world around us. Sustainability isn’t static; it requires us to adapt, listen, and lead with purpose. We’re committed to deepening our impact by refining our offering to reflect what is truly meaningful to those who stay with us.

We’ve just received an employment tribunal claim – what should we do?

Partner and employment lead lawyer, Melanie Rowe, offers some useful insights.

Don’t panic, but don’t delay; tribunal claims have strict deadlines that can destroy an otherwise strong defence.

You have just 28 days from receiving the claim to submit your ET3 response form. Miss this deadline and you’re essentially blocked from defending the case, regardless of how weak the claimant’s position may be.

Your immediate priorities: secure all relevant documents and identify key witnesses. Instruct employees not to delete emails or WhatsApp messages; document destruction can cause problems if discovered later.

Read the claim carefully. What specific allegations are

That includes thoughtful sourcing, from the food on our menus to the products in our spa, always prioritising local, ethical, and low-impact options. But it goes beyond products. We aim to support the wider community by championing local businesses, partnering with artisans and makers, and investing in local projects that preserve and enhance our coastal environment.

Education also plays a vital role. We want guests to leave with a deeper connection to this place, to understand the value of our surroundings and the role we all play in protecting them. Through talks, tours, and experiences, we hope to inspire more conscious choices long after check-out.

Sustainability at Scarlet and Bedruthan is not just a practice, it’s a promise to evolve with care, creativity and connection.

bedruthan.com scarlethotel.co.uk

made? Each claim type has different legal tests and potential compensation levels. The particulars matter; vague claims can sometimes be struck out, but only if you respond strategically.

Consider early settlement discussions, but tread carefully. ACAS offers free early conciliation, which can resolve matters confidentially without admitting liability. Defending an employment tribunal claim can be expensive, and commercial considerations are worthy of consideration. However, premature settlement offers can signal weakness and inflate expectations.

Your ET3 response sets the battlefield. It’s not just form-filling, it’s your opportunity to present your version of events and raise procedural challenges. A wellcrafted response can encourage realistic settlement discussions or position you strongly for hearing.

Most importantly, calculate the risks. Even “weak” claims cost thousands to defend through to hearing. Factor in management time, witness preparation, potential compensation, and legal costs when evaluating settlement versus defence strategies.

Contact Melanie Rowe: 07854 029922 melanie.rowe@murrellassociates.co.uk

ASK THE EXPERTS

and buying process through the eyes of a customer. Is it easy to navigate? Can people find what they need quickly? Even small tweaks can make a big difference.”

Jane Stribley is already using AI to enhance her client meetings—researching support options to meet need their needs. “AI can help businesses manage planning, accounts, and even customer service more efficiently,” she says.

REAL ADVICE FROM REAL EXPERTS

The Growth Hub is your route to accessing a wide range of business support programmes under the Good Growth initiative:

• Growth planning; solidifying strategic goals and direction, developing clear plans to ensure sustainability and growth in the long term.

• Finance and investment; from improving financial literacy and readiness to identifying funding streams and raising major investment.

As the business landscape continues to evolve in 2025, one thing remains constant: the benefit of expert guidance and ‘fresh eyes’ on your business. For organisations across Cornwall and the Isles of Scilly, the Growth Hub is proving to be an invaluable ally, offering fully funded, impartial and expert support to help local enterprises grow, adapt, and succeed.

And it all starts with a free business review, a one-onone conversation with a locally based team who takes the time to understand your goals and challenges.

A GATEWAY TO GROWTH

The Growth Hub team isn’t just knowledgeable; they’re embedded in the local business community and bring a wealth of practical experience. Their insights are grounded in what’s working for businesses right now.

For example, Al Pidwell recommends businesses reinvigorate their customer engagement through e-communications. “Unlike social media, where reach is limited unless you pay, newsletters ensure 100% of your message gets through. Set up a mailing list subscription and start adding value to your customers.”

Cerys Hartt encourages business owners to become their own mystery shoppers. “Look at your website

• Research and innovation; access to academics, research and world leading assets to commercially exploit new ideas to scale and grow.

• New product development; from concept though to commercialisation, from IP and prototyping to market analysis and launch.

• Manufacturing productivity; solving production challenges, developing digital readiness and accessing training to improve efficiency and enhance profit margins.

• Workforce planning and recruitment; develop skills and knowledge covering workforce planning, budgeting, legal compliance, and the selection process.

• Sustainability and net zero strategies; reduce carbon footprints, save costs and contribute to Cornwall’s carbon neutral ambitions (specific support for farming business).

You can also tap into a calendar of free learning events, including workshops, webinars, and conferences on topics like legal and regulatory compliance, AI, marketing and finance.

WHY WAIT? START GROWING TODAY

There’s a wave of change happening in the way professional services are offered and selected; ignore it at your peril, says Lisa Haywood, owner of boutique disputes law firm, Stutt Associates.

Gone are the days of complacently assuming that an established name alone will get clients through the door. Clients want a personal connection, a story, shared values and the trust that only comes from knowing a professional more than superficially. By ignoring this shift, and not encouraging workers at all levels to build a personal brand and network throughout their career, leaders will miss vital opportunities for lifelong professional connections.

Lisa opened her doors in November 2024 after over 15 years at local law firms and is already making waves in the legal market. Her candid and, at times, audacious use of LinkedIn has gained her national recognition. In April 2025 she was ranked #10 in leading legal marketing agency, TBD Marketing’s, Top 40 Legal LinkedInfluencers (Independent Firms) for Q1 2025. This is a real coup for Lisa, as it is the first time anyone from Cornwall has ranked and the remaining list are almost exclusively workers from much larger firms. Not only that, Lisa already boasts a covetable client base with work usually reserved for partners in a regional firm, and an enviable feed of work from professionals nationally.

How do you use social media in a professional way to develop brand and attract business?

It isn’t by fluke that she continues to attract referrals, through LinkedIn and directly; Lisa has worked hard to grow a local and national network, leveraging LinkedIn to convey her personal brand through posts that resonate widely.

“It isn’t hard to do and doesn’t require a specific budget,” she says. “People want connection more than ever. Prospective clients want to buy in to your journey, story, values. If they can’t relate to you, they’ll look elsewhere. Workers at all levels can secure connections that can be developed over time into referrals and workflow.”

People seem surprised that Stutt Associates is still in its infancy. With billboards in prominent locations, sponsorship of all major sports clubs in Falmouth, renaming Falmouth Cricket Club’s ground ‘The Stutt Associates Oval’ and regular appearances on community radio, it has been a busy six months. The firm is already a permanent fixture in the legal landscape and Lisa has gained a reputation as a respected expert in disputes, recognised by a nomination for a West County Women Award in the category The Start-Up Business of the Year.

“I hear regularly from people who enjoy following my journey navigating the first year as owner of Cornwall’s first exclusively-disputes law firm. It’s great that people notice but it shouldn’t be seen as maverick. Case updates or law changes have a place in firm newsletters, but individuals have their own personalities and a real opportunity to showcase them.

“I suggest starting by adding connections, then engaging with them. Once that’s mastered you can post yourself and see how it goes.”

And it isn’t about vanity. Lisa says she doesn’t do it for the likes and comments. “For me it’s about finding a community who will champion and support me; those who will put forward my name when someone tells them they’ve got a boundary dispute or needs an injunction. Or they want to get into a bit of online banter about the correct way to spell ‘judgment’ or use an apostrophe.”

When running a business that needs cash for working capital, it can be difficult knowing which finance option is best.

Historically, business owners would speak with their bank’s commercial or business relationship manager, but in the SME space the banks have moved many clients onto a platform where support is either on the phone or online. For some, this might work but, often it doesn’t, as the requirements of SMEs are as unique as the businesses themselves.

There are many other options and the answer may be speaking with a trusted advisor - your accountant, a business coach, or a finance broker. All of these people will be able to provide advice. Many of those coaches and brokers are, in fact, the people who previously were those bank relationship managers. With years of experience of helping business owners, a very extensive financial knowledge and the ability to navigate through all of the options, they can help find the best fit.

While there will always be online options, the vast majority of these discussions will be face-to-face. This moves the discussion from a tick box exercise into one where the advisor can gain a deep understanding of the business.

What are the most effective social media ad formats for driving conversions?

What are my business funding options?

We

ask One Stop Business Finance’s Craig Slater to explain.

One Stop Business Finance has a network of business development managers who can support you to find the right solution to most funding challenges. We are a self-funded lender, specialising in bridging and cash flow finance, but through our BDM network we can also help you to find other solutions if and when appropriate. If you need any help or guidance, please reach out to One Stop Business Finance so that we can arrange a discussion.

info@osbf.co.uk | 01757 289885

Shaun Nunn, paid social ad executive at HookedOnMedia, explains all...

Social media ads have become all about performance. In 2025, the formats that are getting the best results are the ones that look and feel native to the platform but still have a clear, direct call to action.

Short-form vertical videos are leading the way, especially on placements like reels and stories. These work because they grab attention quickly and don’t feel like traditional ads. When done well,

they blend into the feed but still push the viewer to take action — whether that’s clicking through or making an enquiry.

Carousel ads are also still really effective, particularly for e-commerce. They give you the chance to showcase multiple products or features in one go, and when paired with a solid offer, they can convert really well.

Another format that is becoming increasingly popular is Click-to-Message ads on Facebook and Instagram. These are great for service-based businesses because they let potential customers start a direct conversation with you, which can often lead to quicker conversions.

The key is ensuring your creative aligns with your audience. The right format, the right message, at the right moment.

01872 248 376 or hookedonmedia.com

WAKE UP AND SMELL THE COFFEE!

When you choose Cornish Coffee, you’re not just investing in great coffee, you’re supporting a legacy built by Cornish hands, for Cornish people.

“If you are a regular café-goer, you may well have enjoyed the ‘Cornish Coffee’ experience without even knowing it!” says Clare Morris for Cornish Coffee.

From a purpose-built artisan roastery in Redruth, Cornish Coffee supplies an excellent range of premium coffees to cafes, hotels, pubs, restaurants, workplaces and leisure operators across the south west.

Customers include many prestigious names such as St Austell Brewery, The Cornish Oven, Truro School, Newquay Zoo and Falmouth University.

“Our beans are responsibly sourced from select farms in Brazil and Colombia, and hand-roasted in small batches using traditional roasting techniques which amplify the natural sweetness, complexity and depth of the coffee,” explains Clare.

Cornish Coffee has been here since 1986 – that’s a lot of experience to draw on!

Perhaps you’ve noticed the distinctive black, white and gold packaging of our Hand Roasted in Cornwall brand, which is a nod to the traditional Cornish flag?

To cater for all tastes, Cornish Coffee also offers the Puro range of Fairtrade, ethically sourced coffees and partners with the World Land Trust to help protect precious rainforests; traditional rich, Italian style Grand Milano and Portioli

coffee blends, whilst Freehand offers drinkers a journey around the world with beautiful packaging featuring messages, secrets, and riddles as a tribute to the lands where the beans are cultivated.

Stringent quality controls ensure only the finest batches are approved for shipping to customers, so the order arrives fresh, guaranteeing delicious coffee, whether served as an espresso or with dairy or plant milks.

BESPOKE BLENDS

“Cornish Coffee has been here since 1986 – that’s a lot of experience to draw on!

“We have the expertise and resources to source and experiment with new bean varieties to create a bespoke coffee blend with a unique flavour profile. This route appeals to customers looking to develop something a little different, offering scope to introduce a branded retail coffee range too,” says Clare.

A range of rich, black leaf breakfast teas named after St. Piran, the fifth century Cornish abbot and patron saint of Cornwall is also on offer. It is a balanced, flavour packed tea grown in the highlands of Kenya, which has been carefully blended to complement the South West’s soft drinking water.

SWITCHING UP THE MENU WITH SHOTT

“We are delighted to distribute the SHOTT range of over 60 ‘super concentrates,’ a fabulous range of premium flavoured syrups,” adds Clare.

“It’s an excellent product, adding a pop of authentic flavour to hot and cold drinks including coffees, hot chocolates, shakes, lemonades and mocktails. Just add a 30ml pump to any beverage and enjoy.

“We are encouraging business owners to shake up the summer beverage menu by adding enticing, profit-boosting recipes, taking inspiration from the SHOTT Summer Recipe Collection 2025, which is free to download by scanning the QR code below.“

SEASONAL BUSINESS

Clare continues: “We appreciate the seasonal nature of many businesses, particularly those in the tourist hot spots where the season is short.

“So, we work with customers to help maximise sales, building a drinks menu that fills around the clock trading gaps, whilst catering for a multitude of palates seeking new experiences and new flavour pairings, with appeal across all generations.”

It’s all about the experience. Consumers are moving away from traditional AM and PM drinks - standard cappuccinos and gin and tonics etc - to more unusual, hand-crafted beverages served though the day. Offering new drink categories such as coolers or iced Matcha and incorporating interesting flavours coupled with attractive presentation, can really help drive sales.

CHOOSING THE CORRECT COFFEE MACHINE

Cornish Coffee offers a full range of professional bean to cup, traditional and filter coffee machines and coffee grinders from leading manufacturers including Cimbali, Bravilor, Evoca and Eureka.

Our beans are responsibly sourced from select farms in Brazil and Colombia.

“Choosing the correct type and spec of machine is critical and our customer service team is on hand to guide customers through the whole buying process, with technical support, machine service and maintenance and barista training also on offer.”

THE LOCAL CONNECTION

“Customers feel they have a connection with our coffees because they are roasted right here on the doorstep in Cornwall and many people like to support local businesses.”

Our commitment to the region extends to the many local charities and creative talent that we support, including projects with Cornwall Wildlife Trust; Homes for Cornwall, Truro College, and more recently donating chuff (dried skin of the coffee bean which falls off during the roasting process) and coffee sacks to a local farm to use in chicken beds and working with local crab trawlermen, repurposing coffee sacks to create bait bags.

“We feel privileged to live and work in such a beautiful part of the country and very proud to be sharing our knowledge and passion for great coffee with Cornish Coffee customers across the region,” concludes Clare.

01209 215555 | sales@cornishcoffee.co.uk

Unit 4 Barncoose Industrial Estate, Redruth, Cornwall, TR15 3RQ | https://cornishcoffee.co.uk/

Developing a workforce to accommodate your future needs is a crucial element of any successful business.

The following pages highlight some innovative organisations that could help you achieve these goals...

Cornwall College Group (CCG) is proud to be delivering the Government’s brand-new Foundation Apprenticeships, launching this September in Engineering & Manufacturing, Construction and Digital.

These innovative, paid eight-month programmes are designed to give 16–21 year-olds (up to 24 for eligible learners) their first step into the world of work - while helping Cornish businesses grow future talent.

WHAT IS A FOUNDATION APPRENTICESHIP?

Foundation Apprenticeships blend real workplace experience with technical training, employability skills and English and maths (if required). They’re employer-led, fully funded for SMEs, and focused on building confidence and practical skills. Apprentices are supported to progress into full Level 2 or 3 apprenticeships or employment - tailored to your business.

WHY TAKE ONE ON?

Employers receive up to £2k incentive per apprentice, subject to retention and progression. With no training costs for SMEs, it’s a low-risk, highreward way to develop your team, boost productivity and support a young person starting their career.

FOUNDATION FOR GROWTH

WHAT’S NEXT?

Programmes start from September.

To find out more, contact our Apprenticeship Recruitment Team apprenticeships@cornwall.ac.uk or visit cornwall.ac.uk/foundation-apprenticeships

Invest in tomorrow’s workforce

An estimated of occupations in Cornwall and IoS now require digital skills.*

76%

Sectors are constrained — not by ambition, but by a lack of local skills.

This is more than a labour market issue — it’s a competitiveness crisis!

3 4 Nationally out of businesses

1300

say that a lack of digital skills would affect their profitability.**

This is why upskilling should be a core part of your growth strategy.

Over people have already trained through Digital Futures Cornwall in areas such as AI, Software Development, Excel and Power BI.

Scan the QR code for Digital Futures Cornwall to help future-proof and nurture your staff.

* Measuring skill and qualification suitability in the UK labour market: user guide, 2024 (Office for National Statistics) ** worldskillsuk.org/insights/disconnected-exploring-the-digital-skills-gap

ADULT EDUCATION

Truro and Penwith College is expanding its adult learning offer and funding opportunities.

Truro and Penwith College has launched its brand-new Adult Learning Guide complete with new, innovative courses and funding options for employers and professionals including expansion of its range of future-focused Adult Learning programmes, delivery locations and fully funded qualifications.

The launch of the new guide coincides with the college opening bookings and employer consultations for its newly expanded and comprehensive offer of over 250 personal and professional development courses for those aged 19+ in 2025/26.

One of only five FE colleges to receive ‘Apprenticeship Expert’ status.

New training is far reaching, encompassing full and part-time degrees at the University Centre Truro & Penwith, personal development courses, bespoke business solutions, professional qualifications, workshops and masterclasses.

2025/26 marks a significant opportunity for adults to find their future careers and employers to develop their future workforce with the college, thanks to the opportunities presented by the devolution of the adult skills fund and close collaboration with Cornwall Council, which has resulted in an expansion of the range of level 3 professional qualifications available to Cornish residents with an income below £26,009 as part of the Free Courses for Jobs initiative.

The college’s adult learning expansion doesn’t stop at an increased number of courses or range of free training, with additional Adult Learning programmes now also available at its brand-new, state-of-the-art, STEM and Health Skills Centre in Bodmin, serving communities in East Cornwall.

Along with the new training comes the College’s newly formed team of Industry Engagement Consultants (IECs), who are continuing the College’s strong partnerships with Cornwall’s top employers to shape qualifications to meet the needs of industry in line with Cornwall’s economic ambitions and the evolving needs of the businesses and communities the College serves.

The team of IECs are highly skilled industry experts, supporting employers to design training and apprenticeship programmes that meet workplace needs and access funding to support Cornish businesses to benefit from further quality training opportunities.

The college has recently received a string of accolades for its work in apprenticeship training, having been recognised as one of only five FE colleges to receive ‘Apprenticeship Expert’ status from the Department for Education, before being awarded the national Apprenticeship Provider of the Year award at the 2025 Apprenticeship and Training Awards (ATAs) followed by its learners reaching levels of achievement that place the College in the top three of all general further colleges across the UK.

Hayley McKinstry, director of Business Partnerships and Apprenticeships, comments: “Our adult learning vision is to empower individuals to enhance their skills, knowledge and wellbeing, supporting both personal growth and career progression. This is reflected in the broad range of 19+ courses in our newly published guide, which covers everything from professional qualifications, essential skills programmes, masterclasses, skills bootcamps, apprenticeships and university-level study to

courses that offer vital wellbeing and social inclusion opportunities in our communities in areas such as art, crafts, languages, dance, fitness and DIY.

“I implore anyone who has ever considered any form of adult learning, to get in touch with the team and take advantage of the training and funding opportunities available.”

The new guide is available for download at www. truro-penwith.ac.uk/professional-development, where employers seeking to work with the college can also complete its Partnership Pledge to arrange a consultation with an IEC.

Alternatively, call 01872 308000 or email futureskills@truro-penwith.ac.uk

Funded by the Cornwall Council Adult Skills Fund.

UNLOCKING POTENTIAL

Rob Ingram, head of the Academy of Continuing Education at Falmouth University, says lifelong learning matter now more than ever.

Staying ahead in today’s fast-moving world means continually investing in skills and fresh thinking.

That means learning can’t stop after university and developing new skills is not an option. Whether you’re running a business, leading a team, or simply trying to future-proof your career, continual learning is no longer a luxury - it’s a necessity.

We’re helping people not only respond to change — but drive it.

The Academy of Continuing Education is Falmouth University’s contribution to help professionals and businesses across Cornwall can adapt and meet the opportunities the future presents.

We are well known for our creative heritage. But we’re increasingly recognised as one of the most agile providers of professional learning in the region.

By bringing together the creative mindset at the heart of all we do, university expertise, with handson industry insight, we’re helping people not only respond to change — but drive it.

In the past year alone, we have launched over 120 short courses across creative, digital, and business disciplines — each designed to deliver training with a purpose. These courses offer a smart route for staff development, personal growth, and even progression into degree-level study.

We’re not just here for the creative industries either. Our professional learning offer is fast becoming a trusted resource across sectors as diverse as healthcare, engineering and hospitality.

There isn’t a one-size-fits-all approach either. Whether it’s an intensive executive course delivered on campus, a bespoke workshop hosted at your workplace, or a flexible online learning programme, we work with you to shape the experience around your goals. That’s been crucial in helping organisations across Cornwall build the confidence and capabilities they need to grow.

Thanks to Shared Prosperity Funding, we’ve also been able to offer subsidised training to individuals and businesses across Cornwall and the Isles of Scilly in key areas like sustainability and digital skills. This funding has had a real impact, enabling small businesses, in particular, to access support they might otherwise have missed.

This July, Falmouth University is hosting a free business event: Spotlight on Creative Communication. Taking place at the Penryn Campus on Thursday July 17, the event is open to business leaders, marketers, and entrepreneurs keen to build confidence and impact in high-stakes communication — from boardroom delivery to client presentations.

The day features practical workshops, expert-led sessions, and the opportunity to network with other local businesses — all within the university’s award-winning creative facilities. It’s also a great opportunity to explore Falmouth’s wider CPD and Executive Education offer and discuss how it can be shaped around your organisation’s needs.

We’re passionate about working with local businesses, and this event is just one way we’re helping leaders across the region raise their game. Cornwall has an extraordinary base of talent and ambition. Our goal is to make sure that businesses in the region can access top-tier training without having to look beyond the Tamar.

Sign up to the creative communication event via the QR code.

Upskill your team, advance your career, or simply explore a passion, our short courses are a catalyst for change: from media and arts to digital skills to business innovation. Delivered flexibly online, on campus or at your business or a convienent location for your teams.

Gain new skills, grow professionally, or learn just for fun: Falmouth’s expert-led short courses help you thrive.

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ROLL OF HONOUR

Junior lawyer of the year

Alice Vage (Penderlaw)

Commercial/commercial property lawyer of the year

Lisa Robinson (Coodes)

Litigation lawyer of the year

Verona Cocks (Paddle & Cocks)

Private client lawyer of the year

Tamsin Bailey (Paddle & Cocks)

Family lawyer of the year

Tegan Pownall (Penderlaw)

Residential property lawyer of the year

Claire Wicks (Parnalls)

In-house lawyer of the year

Oliver Bradbear (Cornwall Council)

Access to justice award

Claire May (Walters and Barbary)

Team of the year

Parnalls litigation team

Leader of the year

Katherine Flashman Kitson (Parnalls)

Small firm of the year (less than 5 partners)

Murrell Associates

Large firm of the year (5 or more partners)

Stephens Scown

President’s award

Alice Vage (Penderlaw)

The judges award

The Family Law Company

Client experience award

The Family Law Company

Cornwall’s legal sector turned out in numbers last month for its annual awards celebration.

Among the big winners on the night, Penderlaw Solicitors scooped a hat-trick of awards.

Private client solicitor, Alice Vage, won two accolades - Junior Lawyer of the Year as well as the President’s Award, while family law solicitor Tegan Pownall took home Family Lawyer of the Year.

Principal solicitor and director, Robin Pender, said: “We are all so pleased for Alice and Tegan. Their success is well deserved, and the awards they have won are not only testament to their dedication and hard work, but also proof of the success of our firm’s ethos of nurturing and growing our own talent.

“Both Alice and Tegan were born and raised in Cornwall and initially did work experience with the firm, before going on to develop their careers with Penderlaw.”

CORNWALL LAW SOCIETY AWARDS

The best of the Duchy’s legal sector was celebrated at Truro Cathedral.

Parnalls also received three awards – Team of the Year, Residential Property Lawyer of the Year (Claire Wicks) and Leader of the Year, which went to Katherine Flashman Kitson.

The awards proved to be a great success, with a record number of entries. This year’s Cornwall Law Society president, Pam Dosanjh-Phillips, commented: “The Judges had an incredibly difficult task; such was the exceptionally high standard. Our shortlist truly reflected the excellence of the region, and I want to congratulate our amazing winners.”

The awards this year were centred around the theme of ‘Equality Diversity and Inclusion’ with the society’s charity of the year, Cornwall Pride.

Special guests Ginger and Roxie Moron, two fabulous local drag queens, compered the evening in their own inimitable style in the beautiful setting of Truro Cathedral which was spectacularly and appropriately lit in rainbow colours in celebration of the event’s association with Cornwall Pride.

The awards proved to be a great success, with a record number of entries.

Pam added: “For my term as president, I am committed to promoting diversity, equality and inclusion for the benefit of the legal profession in Cornwall. This theme ran throughout our evening, celebrating Pride Month with our fabulous presenters and our charity Cornwall Pride.

“We would welcome donations to Cornwall Pride (via the QR code on the right), to support the amazing work they do.”

Planning for next year’s event on July 10 is already well underway, and the Cornwall Law Society would love to hear from businesses interested in sponsoring the evening.

You can email admin@cornwalllawsociety.org.uk for further details.

NEW ELIQUO MD

Water engineering company Eliquo Hydrok has strengthened its senior management team.

Matt Down has joined the St Columbbased company to work alongside Peter Wroe as joint MD.

Down brings a wealth of experience as a leader of manufacturing, engineering, project management and aftermarket teams. He joins from Howden Turbo UK, where he was MD for the steam turbines business following eight years as its aftermarket director.

Previous employers include Dresser-Rand, Rolls-Royce and Transport for London, where he project managed refurbishment of London Underground stations.

Down said: “During my first weeks with Eliquo Hydrok, I have been highly impressed with the team’s knowledge and dedication. I feel honoured to have

SMILLIE HAPPY PEOPLE

Cornwall College lecturer Dr Chris Smillie has been appointed regional convener for the Chartered Institute of Ecology and Environmental Management (CIEEM).

CIEEM is the UK’s leading professional body representing ecologists and environmental managers. Dr Smillie’s appointment places the Cornwall College University Centre at the Eden Project at the

centre of national conversations about the future of the ecology profession.

“I’m now plugged into a network that can inform the education activities that we have here but also provides a network for students,” he said.

“It’s good for the students, it’s good for their employment prospects, it’s good for developing the programme according to what professionals want.”

joined the business and I look forward to working together with all our customers, suppliers and partners in the years ahead.”

CONCORDE DIRECTOR

Concorde Recruitment has appointed Sarah Brierley as its new director.

Brierley has been with Concorde, which is part of Cornwall College Group (CCG), for more than 17 years, originally joining in a temporary administration capacity.

Over the years she has progressed through a number of key roles, including consultant, senior consultant and divisional manager before being appointed as head of people, talent and business development in 2023.

She said: “I’m incredibly proud to lead a team that is committed to creating opportunity, driving excellence and supporting growth.”

MATT DOWN & PETER WROE

SWEET SUCCESS

Cornish chocolate maker Chocolarder is opening its first shop.

The company was started by Mike Longman in 2012 and claims to be Cornwall’s only bean to bar chocolate maker, with everything being made in its Falmouth factory on renovated antique machines and packaged completely plastic free.

The new shop is set to open this month on Arwenack Street in Falmouth.

CIAO ITALIA!

Cornish craft distillery Pocketful of Stones has officially entered the Italian market, marking a pivotal moment in the brand’s international expansion strategy.

Partnering with Asolo Bevande, the move follows sustained success in the Netherlands, Germany, Austria, Switzerland and Hungary markets.

The Italian launch of Dr Squid gin was

supported by the Department for Business and Trade, identifying increased consumer appetite for premium gin and whisky across the country.

“Breaking into the Italian market is a huge milestone for us,” said co-founder Mike Cunliffe. “Italy’s growing appreciation for high-quality, distinctive spirits makes it a natural next step for our brand, and Dr Squid’s quirky character is already generating excitement among local buyers.”

BREWERY REPORTS RECORD TURNOVER

St Austell Brewery has reported a strong set of financial results while also unveiling its first significant rebrand in 70 years.

For the year ended December 28, the company reported record turnover of £231 million on earnings (before interest, tax, depreciation and amortisation) of £22.4 million – an 8.7% increase on the previous year.

Chairman Gerard Barnes said: “I am pleased to report that despite the sustained challenges in the sector, the company has once again achieved record turnover, and importantly, has also converted this performance into increased EBITDA.

“While inflation has eased, a combination of fragile consumer confidence, higher taxation, the lowest number of visitors to the south west in a decade, and a second summer of disappointing weather,

conspired to provide a challenging backdrop in 2024.

“The financial results represent continued momentum and positive progress against our strategic plans. As we continue to navigate the many challenges and evolving customer demands, our ambitious capital investment programme remains key to our long-term success.”

In parallel to announcing its annual results, the 174-year-old company has unveiled its first major rebrand in more than 70 years.

Chief executive, Kevin Georgel, said: “Our recent rebrand signals our intent to future-proof the company. The evolution of our brand isn’t just about a new identity, it’s about clarifying and refining our purpose, positively evolving our values, launching our new sustainability plan, and aligning everything we do with the world we want to help shape.”

LEARN WITH THE LORDS

Students from Falmouth School joined over 400 other pupils from across the UK at the House of Lords last month for its popular ‘Learn with the Lords Day’.

During the visit, students were given a tour of the Houses of Parliament and learned

TIME TO BEE SMART

A new campaign is launching across Cornwall to help children aged 7–9 build essential money skills for life.

The Bee Smart Financial Literacy Programme, delivered by Small Steps Big Ideas CIC and supported by local consultant Gail Irvine, brings story-led, animated financial education into primary schools.

“Money habits form by age seven,” said Irvine “and this project gives Cornish children the foundation they need to avoid debt and stress later in life.”

According to research, improving early financial literacy could add £6.98 billion annually to the UK economy.

about the role the House of Lords has in the passing of laws, holding the Government to account and making recommendations on a range of topics through its committee work.

The event concluded with a question and answer session with Members of the House of Lords including businessman Lord Haskel.

SKILLS CENTRE OPENS

In a major boost for Cornwall’s sustainable construction sector, Truro and Penwith College has officially opened its new Renewables Skills Centre.

The facility, at the college’s Truro campus, will train the next generation of tradespeople in vital green construction techniques, ensuring the region’s workforce is equipped to meet the demands of a netzero future.

The state-of-the-art centre, constructed by local firm Fox Construction, has been

IT ALL ADDS UP

The Multiply Project at Truro and Penwith College has successfully concluded, leaving a profound and lasting impact on hundreds of adults across Cornwall.

The initiative saw the college engage with over 600 adults, with 306 completing substantive numeracy courses of two hours or more, empowering them with essential maths skills for everyday life, career progression, and increased confidence.

Angie Powell, project coordinator for Multiply at Truro and Penwith College, said: “The Multiply Project has been instrumental in addressing numeracy needs across a broad range of communities. By working with local employers, primary schools and community groups, we have created a supportive network that ensures the continued development of maths skills in Cornwall.”

made possible through a combined multi-million pound investment from the Local Skills Improvement Fund and from the UK Shared Prosperity Fund via the Construction Skills Hub project.

College principal, Martin Tucker, said: “The Renewables Skills Centre will equip learners with the green skills needed to meet the demands of a rapidly evolving industry.

“From apprenticeships to upskilling opportunities, we’re ensuring our workforce is ready to lead the way in sustainable building practices.”

JUST FOR SANTA

After more than a decade delivering digital solutions to businesses of all sizes, Mark Grice has launched SantaBooker, a purpose-built platform that helps organisers manage Santa grotto bookings while creating more magical experiences for children.

Grice, who has been running Digital Web

OH SO JETHRO

A Cornish social media agency played a key role in the auction of an iconic car number plate owned by famous Cornish comedian Jethro, which ultimately sold for £30.5k recently.

Media in Cornwall for over 11 years, says the inspiration came after taking his own daughters to visit Santa.

“Santa asked them their names, but surely Santa should already know that? That small moment sparked a big idea. What if the experience could feel more personal, more magical without adding complexity for the organiser?”

SantaBooker allows event organisers to collect information about each child in advance, such as their name, age, interests or accessibility needs, so Santa is fully briefed before the visit.

Behind the scenes, the system also gives grotto operators a straightforward way to manage time slots and bookings etc without needing a generic ticketing platform.

Oh So Social was approached by Lanyon Rowe, son of Geoffrey Rowe who was best known as the late, great Cornish comedian Jethro, to help sell his father’s famous number plates.

The agency’s main goal was to reach as many people as possible on the lead up to the auction, with the focus on Jethro’s two personalised number plates – the iconic J35 TER, as well as B11 ECS.

LITERARY AWARD WINNER

Andrew Miller was presented with Cornwall Museum and Art Gallery’s Winson Graham Historical Prize.

The award, which comes with a cheque for £3k, is for novels set in the UK and Ireland at least 60 years ago with a strong sense of place.

It is the result of a bequest made by Winston Graham, author of the Poldark series, to the Royal Institution of Cornwall –

With a minimal budget and technical targeting, Oh So Social used paid Meta (Facebook and Instagram) advertising to build awareness with potential bidders across the UK.

Katherine George, Oh So Social’s director, said: “It was great to work with Lanyon to help sell such iconic items owned by his late father and Cornish legend, Jethro.”

the charity which runs the museum.

Miller’s winning novel, The Land in Winter, is set in a small village in the south west during the ‘Big Freeze’ of 1963 when Britain came to a standstill under a blanket of snow, and the world was poised between the shadow of the Second World War and the societal transformations of the mid-1960s.

Jonathan Morton, co-director of Cornwall Museum and Art Gallery, said: “Bringing people and places from history to life is in our DNA here at the museum, and

TIME SAVING AI TOOL

A Redruth-based tech startup has launched a new AI-powered receipt processing tool it claims could dramatically cut the time businesses spend on data entry.

PixieBooks’ new system allows users to process expense receipts simply by sending a picture on WhatsApp or email.

Based on successful trials with local accountancy firms, PixieBooks says it could save the average business several hours per week in manual data entry.

Finance director, Raven Beale, said: “Our mission is simple: to eliminate the bookkeeping burden for business owners and the accountants who support them.”

While PixieBooks intends to scale nationally, the company is initially focusing on helping local accountants and bookkeepers, encouraging them to trial the product and become early adopters.

the Winston Graham Historical Prize is an important facet of how we do that. Plus, it gives us all a readymade summer reading list to enjoy!”

NEW HOME FOR UGLY BUTTERFLY

The Headland Hotel is the new home for chef Adam Handling’s acclaimed Ugly Butterfly restaurant.

The Ugly Butterfly had been based on the Carbis Bay Estate for the past four years, but closed its doors at the end of June, reopening as Ugly Butterfly 2.0 on July 9.

Stephen Baker, owner of Carbis Bay Estate, said: “It has been a great addition for our guests to have Adam and his team on the estate. Ugly Butterfly has brought a new dimension with its approach to sustainability and zero food waste, creating unique dishes.

“We wish Adam and his team all the very best in their next chapter.”

“As one door closes, another one opens,” said Handling, “and this Ugly Butterfly 2.0 is a more fitting home for our most sustainable brand.”

CHALLENGES REMAIN FOR ATTRACTIONS

The numbers of visitors to England’s top tourist attractions saw a small rise in 2024, but remained significantly down on prepandemic levels.

According to latest figures from VisitEngland, visits to attractions in England were up just 1.4% compared to 2023. When comparing to 2019, pre-pandemic, numbers were down 27%.

VisitEngland director, Andrew Stokes, said: “With growth to our visitor attractions

“There is no doubt that we will be gunning for a Michelin star in this restaurant. And what a place to do it –the iconic Cornish hotel, The Headland.”

Veryan Palmer, executive director at The Headland, added: “We are excited to be welcoming Ugly Butterfly by Adam Handling to The Headland to offer our guests a new dining experience in our iconic hotel.

“The shared values of sustainability and community resonate between our operations, and we look forward to seeing the partnership develop.”

BUILDING A FUTURE

One of the south west’s leading construction contractors, TEC Construction, has opened a new Cornwall office at Pool Innovation Centre.

slowing it’s now more important than ever that we show our support for this important sector that contributes not only to local economies but to communities across England.

“As these survey results so clearly demonstrate, there remain challenges in getting our sector back to pre-pandemic levels and the cost-of-living impacts continue to bite.”

In Cornwall, the Eden Project attracted 673,625 visitors, down 6% on the previous year. St Michael’s Mount drew 408,399 visitors, which was a decline of 2%.

ADDED BEACH SAFETY

Newquay Business Improvement District (BID) has announced the rollout of new security radios to all beaches within the BID boundary—an important step aimed at deterring anti-social behaviour, underage drinking, and low-level crime.

Funded with support from the Office of the Police and Crime Commissioner (PCC), the radios will significantly enhance real-time communication between key safety partners, including beach lifeguards, police, CCTV operators, and town rangers.

The addition of this technology strengthens Newquay’s safety framework, which includes an extensive CCTV network, visible town ranger patrols, and strong police collaboration.

“These radios are a fantastic addition to our community safety toolkit,” said BID manager Mark Warren. “They will help ensure quicker response times, better coordination, and a stronger deterrent presence, keeping our residents, local businesses, and visiting tourists safe throughout the year.”

With more than 30 years of expertise, TEC Construction works with diverse organisations to deliver high-quality interior and exterior building services, encompassing refurbishments, renovations, maintenance, and restoration.

TEC Construction has undertaken a wide array of projects across various sectors, including education, public sector, defence, commercial, and heritage. Notably, the company led the exterior regeneration, refurbishment, and upgrading of St John’s Hall in Penzance, a Grade II listed community building.

TRIPADVISOR ACCOLADE

The Barrowfield Hotel in Newquay has been recognised in the 2025 Tripadvisor Travellers’ Choice Awards.

DOUBLE GOLD

Two Cornish holiday businesses struck Gold last month at the VisitEngland Awards for Excellence.

Gold, Silver and Bronze winners were announced at the ceremony, held at the Brighton Dome Corn Exchange, across 17 categories.

The hotel, located 200 yards from Tolcarne beach, is part of the UK-based coach holiday provider Daish’s Holidays and has been praised by holidaymakers for delivering positive experiences. Awards are based on consistently excellent reviews and ratings from guests over the past year.

Paul Harper, commercial director at Daish’s Holidays, said: “We are incredibly proud to receive this Tripadvisor award. This continued recognition of the Barrowfield Hotel reflects the dedication of our team and the memorable experiences they provide to every guest.”

Treworgey Cottages, near Looe, was named Self Catering Accommodation of the Year, while there was also a Gold for St Ives-based Polmanter Touring Park Camping in the Glamping and Holiday Park of the Year category.

“We’re absolutely delighted,” said Becki Osborne, owner of Polmanter. “To receive national recognition for something we’ve poured our hearts into over generations is incredibly special. It’s a proud moment for our whole team, and for Cornish tourism.”

Rob Barrows, Cornwall operations manager at TEC Construction, commented: “This exciting expansion marks a significant step in our continued growth, and we’re thrilled to now have a dedicated TEC team based in the region. Having a local presence enables us to build stronger relationships, engage more closely with communities, clients and partners, and deliver even more tailored local support.

“Cornwall Innovation offers an ideal base

Cornwall Innovation Centres supporting early-stage innovative businesses...

Boscastle House and Mylor Sailing School took Bronzes in the B&B and Guest House of the Year and Experience of the Year categories respectively.

Entries for this year’s Cornwall Tourism Awards, meanwhile, were up 6.6% on the previous year.

The winners will be announced at a gala ceremony in Truro Cathedral on November 13. Winners from some award categories go through to compete in the VisitEngland for Excellence Awards.

for our local operations, with its location ensuring accessibility for clients, partners, and our team. Its ethos and strong focus on growth also align perfectly with TEC’s values and ambitions.

“A key priority for us is supporting the next generation of construction talent. We will be expanding our successful apprenticeship programme by strengthening our partnership with Cornwall College and other local education partners, to ensure that we play

FURTHER GROWTH FOR SAPPHIRE

Hayle-based holiday lettings agency, Sapphire Holidays, has been busy on the acquisition trail.

Since Business Cornwall last went to press, the UK’s largest family-run holiday letting agency has acquired Island Escapes, on the Isle of Man, and north Devon agency Ocean Cottages.

It brings the group’s total lettings portfolio to more than 2,850 properties across the UK and Crown Dependencies.

Founded in 2018, award-winning Island Escapes has become a go-to provider of high-quality holiday accommodation on the Isle of Man, managing over 150 properties across the island.

The Island Escapes brand will be retained and will join Sapphire’s family of specialist holiday agencies, which includes Classic Cottages, Aspects Holidays, Boutique Retreats and Unique Hideaways.

Simon Tregoning, owner and chairman of Sapphire Holidays, said: “Island Escapes is a brilliant addition to the Sapphire family. The Isle of Man is a unique and exciting destination, and we’re thrilled to be able to introduce it to our loyal holidaymakers across the UK.”

a part in creating more opportunities for anyone interested in a career in construction.”

Matt Harrington, head of Cornwall Innovation Centres, added: “It’s a pleasure to welcome another fastgrowing and ambitious company to Cornwall Innovation. It’s been fantastic to assist the team in offering a space that fits their growing needs, and we look forward to supporting them with their ambitious plans.”

08000 129 500

enquiries@cornwallinnovation.co.uk

www.cornwallinnovation.co.uk

The UK visual arts sector is a global leader, generates over £4.1 billion in exports annually and supports more than 50,000 working artists.

Creative problem-solving is one of the most sought-after skills in today’s workplace.

COLOURING OUR WORLD

The UK arts sector is a global leader, fuelling economic growth and improving personal wellbeing, says Newlyn Art Gallery & The Exchange director, James Green.

At the time of writing, Chancellor Rachel Reeves is standing in the House of Commons, unveiling the contents of the UK’s first multi-year spending review since 2021.

The big news has been leaked over recent days and hours: greater investment in national security as a percentage of GDP; much-needed investment in our failing schools’ infrastructure, housing stock and, of course, in the NHS. As spending on our country’s defence increases, budgets held by the Foreign Office to support international development are being cut dramatically, with our country’s ability to exercise soft power influence across the globe disappearing with it — one of the many symptoms and consequences of the new world order we are all racing to come to terms with.

As director of one of Cornwall’s longest-established cultural institutions, I have a deep professional interest in the decisions announced today. I’ve spent a large part of my career in a region as much defined by its artists and creative and cultural heritage as it is by its landscape and the industries of fishing and tourism.

Newlyn Art Gallery & The Exchange is a business like any other, constantly adjusting its operating model to enable us to navigate a course through the challenges as they arise: increasing operating costs; rising employer National Insurance contributions; the recent increase in minimum wage, which I support morally and politically, but which nevertheless throws up challenges for any CEO.

In recent months, the team and I at the gallery have joined with colleagues across the country to campaign for greater recognition within Government of the vital role the arts play in our country’s economy and public life.

I suspect many in Westminster will be surprised to hear that the UK visual arts sector is a global leader,

fuelling economic growth, improving wellbeing, and fostering education and skills. This ecosystem generates over £4.1 billion in exports annually, boasts the world’s second-largest commercial art sector, supports more than 50,000 working artists, and attracts millions of visitors to the UK each year.

Today, the day of the Spending Review, the picture for small businesses is unclear, and little appears to be emerging that will directly address many of the challenges we face. Today’s 1.4% cut to the budget of the Department for Culture, Media and Sport (whose funding to Arts Council England is relied on by artists and arts organisations) could perhaps have been worse, but the devil will be in the detail.

However, I remain optimistic for the arts sector, and my own organisation in particular. Dominating our armoury of secret weapons is the innate creativity of our team.

You might not recognise it if you trawl through the curricula of some of our schools, but creative problem-solving is one of the most sought-after skills in today’s workplace, for its role in driving innovation, success and job satisfaction.

Most commentators acknowledge that, with the rise of AI, the most idiosyncratically human aptitudes — such as creativity — will be the ones prized by business in the future. Across our small team, I continually see colleagues rise to, and overcome, every hurdle, often challenging common thinking biases to succeed. They draw on imagination and entrepreneurialism, with a determination that is continually inspiring.

And my optimism extends beyond our gallery. Creativity is part of Cornwall’s DNA. It’s part of our heritage and integral to our contemporary life. The extent to which it is acknowledged and embraced by business leaders over the months ahead could be defining.

CONNECTED

Recent events in pictures.

ROYAL CORNWALL SHOW

HRH The Duke of Cornwall and HRH The Duchess of Edinburgh were among the 110,676 visitors to this year’s Royal Cornwall Show.

BUSINESS CORNWALL LIVE!

St Ewe Eggs founder, Rebecca Tonks, was the guest speaker at Business Cornwall’s annual Royal Cornwall networking breakfast.

TIM BUNTING (CORNWALL AIR AMBULANCE) & REBECCA TONKS (ST EWE EGGS)

ANDREW PRINCE (MURDO HOLDINGS) & PENNY PADDLE (PENNY PADDLE CORPORATE LAW)

LISA HOCKING & REBECCA TONKS (ST EWE EGGS) AND CLARE LENIHAN-THOMAS (BARCLAYS)

CAROLINE CARTER (BUSINESS CORNWALL), REBECCA TONKS (ST EWE EGGS), NICK & TONI EYRIEY (BUSINES CORNWALL)

LOIS WILD (ST PETROCS), COLIN HUNTER (COODES) & ROBERT RUSH (PFA RESEARCH)

EDEN GARDEN PARTY

The Eden Project hosts its annual party to say thank you to supporters and the business community, as well as welcome lifelong friends and funders.

FALMOUTH SEA SHANTY

More than 65,000 people from around the world visited the port to enjoy maritime melodies from over 85 local, national and international sea shanty groups.

HENRY MEACOCK AND LOIS WILD (ST PETROCS)

KITTY AND SAM GALSWORTHY (TREWITHIEN ESTATE)

CAROLINE AND KURT JACKSON

COLONEL SIR EDWARD BOLITHO KCVO OBE, LORD LIEUTENANT OF CORNWALL AND EDWARD RICHARDSON (FARM CORNWALL)

FEATURED EVENT

16 July

CORNWALL BUSINESS FAIR

Truro School

The county’s biggest celebration of business! Start your day with breakfast networking, generously sponsored by Coodes Solicitors, followed by the opportunity to explore a vibrant exhibition of Cornwall’s leading businesses from 10am – 3pm. cornwallchamber.co.uk

EVENTS

July/August 2025

4

WOMEN IN BUSINESS LUNCH

The Cornwall Hotel, St Austell

Charlotte Dawson from Chestnut Interiors welcomes all to the women’s business lunch at The Cornwall Hotel, where businesses can connect, share ideas, and support each other’s journeys. yourpartnerships.co.uk

8 TO BOT OR NOT TO BOT

The Barn, Pengelly

10 WOMEN IN BUSINESS LUNCH

Penventon Hotel, Redruth

All are welcome to the Women in Business Lunch on the second Thursday of each month. Hannah Danson leads a monthly Women in Business for Your Partnerships. yourpartnerships.co.uk

15 THE INNOVATION EXCHANGE

The Atlantic Hotel, Newquay

Network, connect and be inspired with guest speakers to discuss the Cornish food, drink and hospitality sector. eventbrite.co.uk

17 YOUR PARTNERSHIPS OPEN HOUSE

Victoria Inn, Roche

This is the original home of Your Partnerships and this is always a great meeting. If you have never experienced an Open House with Your Partnerships at the birth home of Your Partnerships you are missing out. yourparnerships.co.uk

17 SPOTLIGHT ON CREATIVE COMMUNICATION

Falmouth University, Penryn

Unlock new skills that will help you, your business, and your staff to communicate more effectively and authentically. eventbrite.co.uk

24 THE PIG DIPPERS

The Pig at Harlyn Bay

Cornwall Chamber and Tremayne Taylor Financial Planning have teamed up with The Pig to create The Pig Dippers – a monthly net-swimming and breakfast club for those who want to start the day fresh! cornwallchamber.co.uk

25 COWORKING AT JAKE GEAR FINANCIAL

The Strand, Bodmin

Looking for a change of scenery, a boost in productivity, or just a chance to connect with like-minded professionals? eventbrite.co.uk JULY

Forget the jargon and ditch the fear. Unlocking Potential welcomes worldrenowned creative technologist Dave Birss to show you how generative AI is transforming branding and marketing. ciosgrowthhub.com

AUGUST

1 THE GYLLY DIPPERS

St Michael’s Resort, Falmouth

Cornwall Chamber and Tremayne Taylor Financial Planning have teamed up with St Michael’s resort to create The Gylly Dippers – a monthly net-swimming and breakfast club for those who want to start the day fresh!

cornwallchamber.co.uk

6 NETWORKING IN LAUNCESTON

Treguddick Distillery

Meeting on the first Wednesday of each month, Your Partnerships ambassador, Jack Basford, leads an engaging event at the Treguddick Distillery.

yourpartnerships.co.uk

21 YOUR PARTNERSHIPS SUMMER SOCIAL

Victoria Inn, Roche

All are welcome to the Annual Summer Social in Cornwall. Bring the kids, bring the other half and a friend or two as this is a social event. Free and open to all to attend.

yourpartnerships.co.uk

27 CORNWALL CHAMBER BIG BREAKAST

Truro City FC

A summer BBQ breakfast party! Join the chamber for one of the most exciting breakfast events of the year! Rob from the club will speak about Truro’s recent promotion and share the journey the club has been on throughout the years.

cornwallchamber.co.uk

For further details of these and more events visit businesscornwall.co.uk

To publicise your event for free, email news@businesscornwall.co.uk

Tuesday 14 October 2025

Many people are struggling in work or leaving the labour market because of health issues.

Learn how to improve health and wellbeing in your workplace, showcase what you are doing and network with other businesses and leaders in workplace health.

Speakers to include:

Sarah Newton Chair of HSE

Professor Dame Carol Black Expert in workplace health

Professor Anthony Woolf on Musculoskeletal Health

Dr. Alison Flanagan, exploring Lifestyle Medicine

Inspiring event focus: The vital role of health and wellbeing in the workplace Best practices and success stories from industry leaders

Celebrating achievements through our special awards

To find out more and register your interest please visit: duchyhealthcharity.org/health-wellbeing-conference

uk.linkedin.com/company/ duchyhealthcharity

facebook.com/ duchyhealthcharityltd

Growing a business can be challenging. You want your business to be visible to the right people, so it’s important to know how and where to meet them.

Your Partnerships is Cornwall’s largest networking group and its events enable you to connect with other members, gain referrals and build trusting relationships with customers and suppliers.

For meeting dates (online and in-person), visit our website at yourpartnerships.co.uk

CRAIG HARRISON

Sales director at promotional products company, Boosters.

WHAT DID YOU WANT TO BE WHEN YOU WERE YOUNG?

Until the age of seven a fireman (Fireman Sams fault) and until I left senior school an accountant, as I have always had strong numeracy skills.

WHAT WAS YOUR FIRST FULL-TIME JOB?

Working in a newsagents on a modern apprenticeship, I was going to college to train for the above but I got offered £51.25 a week on a MA scheme and thought I was going to be rich!!

WHAT’S IN YOUR POCKETS?

My wallet, two golf tees (no idea why), and a receipt for last night’s dinner.

HOW DO YOU LIKE TO RELAX?

Golf always helps. Other than that, poolside reading on a nice holiday is pretty good.

IF YOU COULD BUILD A HOUSE ANYWHERE IN THE WORLD WHERE WOULD IT BE?

WHAT HAS BEEN THE WORST MOMENT IN YOUR CAREER?

Losing a very dear friend when I worked as a bingo caller, I was only 23 and she passed away far too early – it had a massive impact on me and I struggled to come to terms with it for quite a while.

IF YOU COULD BE GOD FOR A DAY, WHAT MIRACLE WOULD YOU PERFORM?

I’d like to get all the world leader/rebel factions together – get them to ask each other why they do what they do and not open the door until they realise that their dream of a “greater good” isn’t what the world needs – working together could actually provide quicker and cleaner solutions than their ideals.

WHAT WAS YOUR BIGGEST MISTAKE IN LIFE?

Being too trusting is something which seems to bite me on a regular basis – often giving all I have only to be taken advantage of. Would I change it, no – do I wish others would change? Sometimes, yes.

WHAT WOULD YOU LIKE TO BE DOING IN FIVE YEARS’ TIME?

Professionally I would like to have Boosters as a region wide known name ensuring that merchandise is playing a key part in marketing campaigns – I would love for the team to have grown and to be helping all of them to achieve their goals; or playing golf every day somewhere hot!

Being too trusting is something which seems to bite me on a regular basis.

In Augusta, Georgia at the Augusta National Golf Course – home of the Masters –probably just by the 18th green.

WHAT HAS BEEN THE BEST MOMENT IN YOUR CAREER?

Aside from buying a share in Boosters (which was great especially has I spent so long doubting I could ever do something like that) we were last June presented with an award for being best in our group at an awards evening – that was a nice confirmation that we were doing well.

ONE YEAR ON – STILL CORNWALL’S TRUSTED ADVISORS,

NOW WITH NATIONAL REACH

Since joining TC Group in July 2024, we’ve continued delivering the high-quality accountancy and advisory services we’ve built our 80-year reputation on—now with the added strength of a Top 20 UK network. We have become one of the most trusted and reliable independent professional accounting firms in Cornwall over this time. Part of the reason we were keen to join TC Group was because of our shared interest for the same traditional values – focusing on proactive personable service and client care.

With us now being part of the Group, we’re able to offer our clients a broad range of services and specialisms from other highly skilled professionals, acting as a unified “one-stop-shop” approach.

WHAT CAN YOU ASK US?

At TC Group, we recognise the challenges across industries can be as unique as the business owner.

With us by your side, no matter how complex your financial situation may be, we have the resources and expertise to help you navigate it successfully. Time will be invested in getting to know you and your business, so we understand the challenges and opportunities you face at a local, national, and even international level.

THE RIGHT CHOICE FOR SUCCESS

If you’re looking for a personable, professional accounting and business advisory team in Cornwall, then you’ve come to the right place. You’ll also benefit from the experience and knowledge of the TC Group’s wider network as a ‘Top 20’ firm in Accountancy Age, with offices across the UK.

Whether you’re starting out or you’re an established business looking to grow, we’ll help you improve your processes and protect your wealth.

FOR ENTRIES Dec 19 2025

Business Cornwall is on the hunt for the best companies to work for, by launching its 2026 survey and recognition programme.

Does your organisation have what it takes to be honoured in this prestigious listing?

To register your company or to find out more visit: bestplacestoworkincornwall.co.uk