10 steps to safeguard your property from Paul King, MD, Equipt Security.
10 : PROPERTY INVESTMENT
‘What’s next’ - reviews by Nick Thorpe and Reece Suter, associate director, Wilsons Solicitors
12 : UKREiiF
Summary of the UK’s Real Estate Investment & Infrastructure Forum..
13 : PROPERTY INVESTMENT
Review of the Buy to Let market from Adventum
14 : ECONOMY
Going for Growth
Insight from Enterprising Cumbria.
16 : #SBSEVENT2025
Exclusive review of the #SBS event in Birmingham.
19 : LIFE:STYLE
Review of multi-store gift card offer to #SBS winners.
20 : GROWTH
Transforming the North : The Transpennine Route Upgrade Review from TRU Managing Director James Richardson
22 : HOSPITALITY
Impact on small businesses and hospitality sector by Mark and Elaine Wrigley from the Atlas Bar
23 : FINANCE
What is Carbon Accounting with Les Leavitt, managing director, LWA.
24 : EXPORTING & LOGISTICS
Column from Tony Goodman, MBE Commentary also from ASL Worldwide.
28 : GMCC
Column from the Greater Manchester Chamber of Commerce
29 : PAY PER CLICK
How the public sector can use PPC - analysis from Zak Mulla, Exceed
30 : OUT & ABOUT
Networking across the region and beyond.
32 : WELLBEING
How do you treat your long-term customers?
with Susan Leigh from Lifestyle Therapy
33 : PLACES TO MEET
List of venues supporting business requirements.
34 : DIARY DATES
List of business networking events.
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CBI responds to the OBR’s Spring Forecast and the Chancellor’s statement
Responding to the Office of Budget Responsibility’s Spring Forecast and the Chancellor’s recent statement to Parliament, Rain Newton-Smith, CEO, CBI said:
“Weaker growth this year is a serious setback but not a surprise given the burden businesses are shouldering after the Budget.
“The Chancellor has kept her promise to business not to raise the burden further, and focus on the efficient delivery of public services. It is the right approach that the government asks of the public sector the same as it has been expecting of business since the Budget - to absorb costs through agility, modernisation and innovation.
“Firms are already braced for a difficult few months ahead with NICs, and National Living Wage increases. In its current form, the Employment Rights Bill risks imposing a significant regulatory burden onto companies with damaging consequences for growth, jobs and investment.
A landing-zone that commands the confidence of businesses and workers can still be found by taking the time to build a consensus that will give these reforms the footing to have a positive lasting legacy.
“Protecting public capital spending is the right move to create the foundations for future growth but the government cannot deliver growth alone. Only the private sector can provide investment at the pace and scale we need to boost productivity, create jobs and improve living standards.
“The government must use the Spending Review to double down on unlocking investment to secure the more positive outlook for long-term growth. Setting a world-leading goal for R&D investment, giving employers the flexibility to choose the training and qualifications that make sense for their workforce, and improved public private partnerships to fund better homes, schools and transport delivering growth.”
Small businesses say worries about finances a barrier to growth
Small businesses are delaying or missing opportunities to grow because of worries about their finances, new research by Business Debtline (run by the charity Money Advice Trust) has found.
Half (50%) of small business owners surveyed wanted to grow their business in the next 12 months.
However, three in ten (29%) said that either a lack of skills and confidence managing their business finances, or difficulties in their financial situation was a key barrier to them doing so. The research reveals the challenges and impact that navigating often complex business finances can have. Among small business owners who were not confident managing their business finances:
18% had delayed growth or investment opportunities
• One in five (21%) had fallen into debt
• 14% had missed a tax deadline
After a challenging few years for small businesses, hit firstly by the Covid-19 pandemic and then the high cost of living, many small business owners have felt the personal strain.
• A third (33%) said they were regularly losing sleep worrying about their business finances
• A third (33%) had used personal finances to keep their business afloat in the past two years
Business Debtline say the findings highlight the need for improved support to build small business owners’ finance skills and confidence. Only half (51%) of small business owners said they knew where to go if they needed support with their business finances and more than a quarter (28%) don’t think there is good support available for them.
In response, Business Debtline has launched a free, online learning platform for small businesses. The Building Up Business programme offers bitesize videos on key elements of business finances, including taxes, trading statuses, cash-flow and understanding finance agreements – all designed to help small business owners better navigate their finances and help more businesses to thrive.
building-up-business.org
39%
of
SMEs to offer staff benefits to mitigate NIC hike
A recent survey of SME decision makers suggests a third of businesses (35%) are planning to implement price increases to help mitigate the uplift in NIC from April 2025. Furthermore, 39% of firms are planning to introduce staff benefits to avoid higher wage bills.
• 35% to introduce price increases
• 1 in 5 plan to cut headcount
• 31% plan to invest in employee development
• Enhanced Employment Allowance to be used by 21%
• 21% to offer more flexible benefits in lieu of salary
• 18% to offer salary sacrifice schemes
The survey, conducted for Purbeck Insurance Services, found that while price rises are the most common NIC mitigation measure, training and alternatives to pay rises are on the cards for the employees of SMEs.
Close to a third (31%) plan to invest in training and development to make the best use of current resources; and 39% plan to offer staff more flexible benefits in lieu of salary (21%) or salary sacrifice benefit schemes (18%). This may include pension contributions, cycle to work schemes, childcare
vouchers, additional annual leave and health and well-being benefits.
While 19% plan to reduce headcount, 13% of the SME decision makers surveyed said they are taking a pay cut themselves.
The survey of businesses employing up to 250 staff also found that 21% plan to use the Enhanced Employment Allowance which will rise from £5,000 to £10,500 per year. A business can claim Employment Allowance if their employers’ Class 1 National Insurance liabilities were less than £100,000 in the previous tax year.
Todd Davison, MD of Purbeck Insurance Services said: “Many SMEs are planning to maximise the skills of their existing employees rather than take people on according to the survey. They are also finding new ways to reward staff over and above financial remuneration.
“There is little doubt the NIC hike is making businesses think hard about where they can save on their salary bills. This may have unintended consequences for those SMEs competing for skills against larger businesses with deeper pockets.”
Cricklewood becomes UK’s first net zero rail freight terminal
DB Cargo UK has created what it believes to be the UK’s first ‘net zero’ rail freight terminal.
Situated in Cricklewood, North London, the rail terminal is used to transport aggregates and waste construction material in and out of the capital, significantly reducing congestion on London’s already crowded road network.
While each of DB’s trains already carries the equivalent of up to 129 HGVs and emits 76% less carbon dioxide emissions, it is the company’s incorporation of a wide range of other environmental features that has really slashed the Cricklewood site’s carbon footprint.
These include construction of one of Europe’s largest green acoustic barriers to minimise the impact of noise and dust on nearby homes. Also, extensive rewilding, including 9 species of native trees have also
been introduced to unused areas of land, with the site providing an urban habitat for wildlife and a home to wild bees.
Sustainability Manager Stacie Scullion said the company was now in the process of having the site’s environmental performance officially accredited as carbon neutral on the basis that it will set a new standard for the sector.
“For years now we have talked about the environmental benefits of transporting freight by rail rather than road, however we can make an even bigger contribution towards helping the UK meet its carbon reduction targets by the way we operate our sites,.
“At Cricklewood we’ve tried to incorporate as much mitigation as we possibly can into our operations which not only has an environmental benefit, but a significant social value too in terms of improving the quality of life for those residents who live nearby.”
Major new cargo hub planned for Newcastle Airport
A major new cargo hub earmarked to be built at Newcastle Airport could create thousands of jobs and boost the North East economy by up to £165m a year.
The 750,000 sq ft site, which has officially been named AirLink, will serve as a key hub for cargo operators, freight forwarders and ground handling agents.
Located south of the runway, AirLink will provide its occupiers with direct apron access allowing cargo to be loaded and unloaded swiftly and efficiently from aircraft.
This makes it an ideal location for businesses handling time-sensitive
shipments, such as pharmaceuticals, auto parts and other high-priority deliveries.
Once built, AirLink could generate up to 1,400 direct jobs, with an additional 1,200 roles being created through supply chains and with business partners. The development is also set to play a crucial role in supporting the Airport’s growing cargo operations, which achieved a record high of handling over 6,000 tonnes in 2024.
The site’s new name was unveiled at MIPIM - a four-day property and investment conference held in Cannes, France.
UK space sector secures over £800 million of funding
Described as a ‘launchpad for innovation and investment’, the UK’s space sector has generated thousands of highly skilled jobs across the country and is propelling the sector to boost economic growth.
From supporting commercial moon landings with innovative propulsion technologies, to securing record contract wins through the European Space Agency (ESA), the UK space sector is going from strength to strength.
New figures released demonstrate an increase in the UK’s competitiveness for valuable contracts awarded by the European Space Agency. In the last quarter of 2024 alone, the UK space sector secured contracts worth £80 million more than government’s contributions to the European Space Agency.
This is the most successful quarter on record, and increases the total value of contracts secured for the UK sector through the European Space Agency
to £844 million since June 2022.
A recent increase in contract wins will deliver wider benefits of more than £1 billion to the UK economy and support an additional 3,800 highly skilled jobs. These wins build on a UK space sector which currently employs 52,000 people and generates an income of £18.9 billion each year.
Science Secretary Peter Kyle commented: “These figures send a clear message to the private sector across the globe: when it comes to space, science and tech, the UK is a launchpad for innovation and investment.”
The global space sector is an important driver of growth, forecasted to triple by 2035, reaching £1.4 trillion per year. A significant share of the UK economy (16% of UK GDP) depends on products and services provided by satellites, such as communications, navigation, timing and Earth observation.
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A recent report reveals an alarming surge in cyberattacks targeting the nonprofit sector, with sophisticated email attacks increasing by 35% year-on-year. This trend, coupled with a 50% rise in phishing attempts and a 26% growth in malware incidents, underscores the urgent need for enhanced cybersecurity measures in the sector.
The root of this growing crisis lies at the intersection of economic pressures and technological sophistication. Nonprofits, already stretched thin
by increasing demands for services amid funding challenges, often find themselves compelled to allocate resources to frontline services at the expense of robust cybersecurity measures. This financial tightrope walk creates a perfect storm of vulnerability, making the sector an increasingly attractive target for cybercriminals.
Adding to this complex landscape is the regulatory maze that nonprofits must navigate. From the General Data Protection Regulation (GDPR) to the EU Artificial Intelligence Act, organisations
SIA consults on proposals to further toughen criminality criteria for licence applications
The Security Industry Authority (SIA) has announced a consultation on proposals to further toughen criminality criteria for licence applications.
The changes proposed represent a further toughening up of the criteria on criminality. They will also provide greater transparency on the wider ‘fit and proper’ test that all applicants and licence holders must meet.
The main changes proposed are adding new offences to the list of offences that the SIA considers relevant for licencing decisions, tightening up the rules around refusing a licence where an applicant has any
criminal record that includes a sexual, child abuse or neglect offence, or a prison sentence of 48 months or more.
Also requiring applicants who have lived overseas in the last ten years to provide an overseas criminal record check when they apply for an SIA licence. At present this requirement only covers the last five years.
The changes are intended to enhance public protection. The SIA expects these proposals to affect only a very small number of current licence holders, but the impact will be significant for those who are no longer able to hold a licence as a result.
face a daunting array of compliance requirements. The challenge of adhering to these regulations while operating on constrained budgets further compounds the sector’s cybersecurity woes. Considering the increasing cyberattacks and associated challenges outlined above, things could look particularly bleak for the nonprofit sector in 2025.
However, as James Cherry, CEO at Northdoor plc explains, the sector can look for practical solutions no matter their size or budget.
“This latest report confirms much of what we are seeing in the sector. Organisations are facing a number of challenges, including the increase in the number of attacks, with sophisticated email attacks being particularly challenging for nonprofits.
“With the financial and regulatory challenges exacerbating the problems things can appear daunting for the sector. The consequences of a breach and loss of data can be huge for nonprofits.
“Donations can dry up because of the reputational damage and the regulatory consequences mean further financial penalties.
“Therefore, nonprofits have to treat cybersecurity as a strategic priority as not doing so can impact the entire organisation. A big part of this is fully understanding the risks and allocating adequate funds to negate them.”
FSB selects new North West regional chair
Simon Edmondson has recently been selected as North West Regional Chair with the Federation of Small Businesses (FSB). Simon has been an FSB member for 20 years and has previously served as area leader for Greater Manchester. He runs a networking business The South Manchester and Chester Business Network with his wife, Win, and hails from Trafford.
He said: “We know 2025 is going to be a really challenging year for the UK’s small business community so I am eager to get cracking with the role.
“I will be banging the drum for our small business community at all times, and there’s certainly no shortage of issues at the moment to get stuck in to.
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At our events, you won’t find stiff handshakes or forced conversations. Intsead, you’ll discover a vibrant community where ideas flow, collaborations spark, and doors open. Each event has 60-80 exhibitors, along with hundreds of visitors throughout the day (10am - 3pm).
“I want to help and support FSB staff and volunteers with the various causes we champion as an organisation - but it’s all ultimately about creating a better business environment in which our members can grow and prosper!”
Simon Edmondson, NW Regional Chair, FSB
&property construction
North West construction indicates growth despite challenges
The latest Construction Market Intelligence (CMI Q1 2025) report from North West-based construction and property management consultant, Rider Levett Bucknall (RLB UK) presents a positive outlook for the region’s construction sector with an upward trend in planning approvals, despite project starts falling by 26% in the last half of 2024.
Manchester continues to be a leading hub for residential development, although construction output has declined compared with previous years. In Liverpool City region there has been an upturn in commercial office deals, albeit from a lower base compared to national figures. Liverpool City Council has applied for ‘new town’ status for Liverpool North to promote regeneration.
DP World to begin construction of £1bn London Gateway expansion
Construction work to expand London Gateway and establish the facility as the UK’s largest container port will begin in May after DP World was given approval for the £1bn project.
The global logistics giant said it would take just four years to complete the expansion, adding two further 400m-long all-electric berths and a second rail terminal in a major infrastructure project that boosts the UK’s trading capability. The expanded container port, part of the Thames Freeport, will be able to accommodate six of the world’s largest container ships, which will be served by Europe’s tallest quay cranes.
DP World has worked at pace to gain regulatory approval for the investment, which was first announced by CEO and Group Chairman Sultan Ahmed bin Sulayem at the UK Government’s International Investment Summit in October 2024. Sultan Ahmed bin Sulayem, CEO and Group Chairman
of DP World, said: “This investment enhances London Gateway’s position at the heart of British trade, creating new capacity and new connections between the UK and the global economy. DP World has invested more than £5bn in its UK operations, providing more than 5,500 jobs, and is proud to be supporting national economic growth by enabling businesses to thrive and increasing resilience in the supply chain.”
Baroness Poppy Gustafsson OBE, Minister of State for Investment, said: “The UK is open for business and DP World’s major investment is the latest vote of confidence in our economy, delivering economic growth and showing our Plan for Change is working.
“DP World’s expansion in London Gateway will turbocharge the UK’s logistics sector and help deliver the long-term, stable growth that supports skilled jobs and raises living standards across the UK.”
Over 1,000 construction jobs will be created during the £1bn expansion, plus 400 permanent new jobs at the port. Approvals for DP World’s project were secured following close collaboration with officials at Thurrock Council and the UK Government’s Marine Management Organisation.
Construction output in the North West rose by 0.5% in Q4 2024, driven by a 1.2% increase in new work, while repair and maintenance levels remained steady. However, main contract awards declined by 36% in the same quarter, signaling challenges in securing new projects. There are approximately 4,500 planning consents awaiting determination across the region, reflecting strong demand for new developments and the workload faced by local planning authorities.
RLB’s tender price forecast for the North West over the next 12 months is for a rise of approximately 3.5%, and 4% per annum over the next two-three years. This increase reflects the ongoing demand for construction services and the impact of inflation on materials and labour costs.
During the three months to December 2024, activity climbed by 2% compared to the preceding quarter. Notable commercial projects are progressing in both Manchester and Liverpool, evidencing the sector’s resilience. Despite these positive signs, the region has faced a decline in main contract awards and detailed planning approvals.
Significant data centre construction projects are also underway, reflecting the region’s growing importance for digital infrastructure investment and its reputation as a hub for technology and innovation. The new £350m Kao Data facility in Stockport will be one of the largest data centres in the North of England. Another notable project is Broadway House in Manchester.
London Gatwick supports increased capacity and resilience with £140m pier extension
London Gatwick is preparing to deliver new capacity and resilience by building a £140m extension to its midairfield pier (Pier 6). When complete in 2027, eight new aircraft gates adjacent to the airport’s runways will enable seven and a half million passengers to alight and depart directly onto aircraft each year.
These new gates will also remove the need to coach over 500,000 passengers to remote stands, saving 12,000 bus journeys a year.
Minimising the airport’s environmental footprint is a key priority for London Gatwick and an innovative approach to design and construction has put the project on track to achieve BREEAM ratings of “Excellent” (Overall) and “Outstanding” (Energy and water).
Design revisions saw the width of the building reduced, while relocating a service road facilitated a two-storey building, rather than three. These
changes will deliver an approximate 40% saving in embodied carbon from the original design, by moving to a hybrid steel and timber frame structure, re-designing ventilation systems to use less ductwork and plant, and changing finishes will deliver another 20% saving.
Global delivery construction experts Mace are building the extension to London Gatwick’s Pier 6. Mace built the airport’s pioneering 197m airbridge and original Pier 6 in 2005 and will once again lead a challenging build in the middle of one of world’s busiest airfields. Mace worked with WSP and Pascall & Watson to complete the engineering and architectural design. Enabling works are being carried out by PJ Hegarty.
The announcement forms part of an ambitious programme to develop and grow the airport, as London Gatwick stands ready to deliver its Northern Runway plans following the announcement that the Government is ‘minded to approve’ the project.
&property
construction
New Planning and Infrastructure Bill introduced
The Planning and Infrastructure Bill was introduced to Parliament in March, with the intention for it to facilitate measures to speed up planning decisions.
The bill has been created to boost housebuilding and remove unnecessary blockers and challenges to the delivery of vital developments like roads, railway lines and windfarms. This will ideally boost economic growth, connectivity and energy security whilst also delivering for the environment.
It is hoped that the measures will help deliver a building boom that will deliver a major boost to the economy worth billions of pounds, and create tens of thousands more jobs as houses and infrastructure are built. It will make Britain a more attractive prospect for investment and development with a planning process that works for the builders, not blockers.
This Bill comes alongside wider planning reforms including the new National Planning Policy Framework which is at the heart of the government’s Plan for Change missions to deliver 1.5 million homes alongside 150 major projects.
There will be an incentive for people living near new electricity transmission infrastructures to receive up to £2,500 over ten years off their energy bills.
There are a number of key measures underlying the bill.
Housebuilding will be backed by streamlining planning decisions through the introduction of a national scheme of delegation that will set out which types of applications should be determined by officers and which should go to committee.
There will also be controls over the size of planning committees to ensure good debate is encouraged with large
United Living acquires Jones
United Living Group has recently acquired Jones, a leading power distribution and street lighting contractor.
Based in the North West, Jones is a specialist Independent Connection Provider providing DNO services and a full range of street lighting services, covering design, project management, consultancy, installation,
and maintenance, on behalf of UK Distribution Network Operators and Local Authorities.
This acquisition strengthens United Living’s existing activities in the power market, which have been growing since it achieved National Electrical Registration Scheme (NERS) accreditation in 2024.
Jones has a long-standing and strong reputation in delivering major projects for its clients. It is also committed to bridging the skills gap and expanding workforce capability, through an internal training programme to bring a new pool of skilled labour into the sector.
and unwieldy committees banned, and mandatory training for planning committee members.
Councils will also be empowered to set their own planning fees to allow them to cover their costs – with the stretched system currently running at a deficit of £362 million in the recent year. This money will be reinvested back into the system to speed it up.
A Nature Restoration Fund will also be established to ensure builders can meet their environmental obligations faster and at a greater scale by pooling contributions to fund larger environmental interventions.
These changes will remove time intensive and costly processes, with payments into the fund allowing building to proceed while wider action is taken to secure needed environmental improvements.
Land needed to drive forward housing
or major developments could also be bought more efficiently thanks to reforms to boost economic growth and drive forward local regeneration efforts.
The compulsory purchase processwhich allows land to be acquired for projects that are in the public interest - will be improved to ensure important developments delivering public benefits can progress.
The reforms will ensure compensation paid to landowners is not excessive, and the process of using directions to remove ‘hope value’ - the value attributed to the prospect of planning permission being granted for alternative development - where justified in the public interest is fasttracked.
Inspectors, councils or mayors where there are no objections, will take decisions instead of the Secretary of State.
Commitment to enhance key city building into high quality, sustainable office space
British Land has committed to the repositioning of Broadgate Tower, a 34-storey office building within its Broadgate campus in the City of London.
The works will ensure that the tower, one of London’s tallest, will add a threestorey extension with a c.6,200 sq ft terrace to the front of the building, as well as high quality arrival, amenity floor, and end of trip facilities including cycle storage and shower facilities. Tower floors will undergo refurbishment to meet modern occupier expectations. The project will also transform Broadgate Plaza, creating a green oasis in the City to enhance biodiversity and support city workers’ wellbeing.
The scheme is expected to complete in late 2026.
BAM has been appointed to deliver the project, which will include construction of the new pavilion, enhanced public realm, a new reception and end of trip facilities, on floor refurbishment and fit out, as well as the installation of an air source heat pump at a cost of £100m (British Land share £50m).
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residential security
10 simple steps to safeguard your property
Every 173 seconds, a home in England and Wales is burgled.
According to the latest policerecorded crime data, there were over 181,000 residential burglaries reported across the country in 2023/24 alone. That’s nearly 500 homes a day, a number that should give every homeowner pause for thought.
Having worked on the front line of residential security for many years, protecting high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients, I’ve seen first-hand how opportunistic and targeted crime can impact people’s lives. I’ve also been directly involved in deterring intrusions and stopping criminals in their tracks.
The good news? You don’t need to be a celebrity or CEO to make your home secure. There are highly effective steps you can take, right now, to reduce your risk.
What are today’s criminals looking for?
The majority of burglars are looking for quick, quiet, and low-risk entry
points. That means homes left empty during the day, poor external lighting, valuables visible through windows, or outdated locks and alarm systems. While high-value homes may seem the obvious target, any property can be vulnerable, from city apartments to country cottages.
Interestingly, over 70% of burglaries take place during the week, and only around a third happen in the evening. Why? Because weekdays are when most homes are unoccupied, residents are at work, children are at school, and the likelihood of confrontation is low.
Evenings, while still a risk, are more likely to see someone at home, lights on, and general activity inside and outside. Weekends are busier too, which increases the risk for a would-be intruder.
Improving your home’s security: where to start
The first and most important step is to assess your home like a burglar would. Walk around your property during the day and again at night. Ask yourself:
• Are there obvious points of entry?
10 simple steps to make your home more secure
1. Upgrade all external locks to British Standard (BS3621 or higher)
2. Fit motion-sensor lighting around your property
3. Trim back bushes and overgrowth near windows and access points
4. Install a monitored alarm system with signage
5. Add CCTV with visible cameras, cover all entrances
6. Secure garages, sheds, and side gates
7. Mark and register valuables (use SmartWater or SelectaDNA)
8. Don’t post holiday or absence details on social media
9. Set up or join a neighbourhood watch or local alert group
10. Review your security annually, or whenever your routine changes
• Is anything valuable visible through windows?
• Are the boundaries clear and secure?
• Would I be seen if I approached the front, back or side door?
Vulnerabilities quickly become obvious. From there, focus on layering your security.
No single solution is perfect - this starts with upgrading locks, improving external lighting, and ensuring alarms and CCTV are properly installed and monitored.
But don’t stop at physical defences.
Digital awareness, community involvement, and having a family emergency plan in place are all part of a modern, well-rounded security strategy.
Working together: the power of community security
One of the most effective deterrents is a united community. Burglars are less likely to target neighbourhoods where residents are active, connected, and alert.
I can honestly say, having worked with many community groups over the years, the power of community really does work. I’ve seen first-hand how shared information, quick communication, and local vigilance can prevent crimes before they even happen. Whether it’s a suspicious van in the area, an unfamiliar caller at the door, or someone lurking near driveways - neighbours who are connected can act faster than any camera or alarm.
If your area doesn’t have a Neighbourhood Watch scheme, consider setting one up.
Tech that works: a smart security upgrade
Modern home security doesn’t have to be complex or costly. From motion-activated lights to smart doorbells, technology is now more accessible than ever - but only when it’s used properly.
Take something as simple as a video doorbell. Devices like Ring or Eufy allow you to see who’s at your door, speak to them remotely, and record
movement - even when you’re not home. It’s a small step with a big impact, especially when paired with cameras, alarms, and lighting.
The key is not just buying security gadgets - it’s choosing the right tools, installing them correctly, and making sure they’re actually doing their job.
FREE Home Security Audit
To support Business Connect readers in making their homes safer, we’re offering a free, no-obligation residential security audit. Our expert team will:
• Assess your current physical and electronic security
• Identify blind spots and vulnerabilities
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• Help you create a personal or family emergency response plan
• Advise on neighbourhood and community security options
Whether you live in a terraced house, a rural farmhouse, or a private estate, we’ll help you understand the risks and put smart, realistic measures in place to reduce them.
As part of this service, we’re also pleased to introduce Equipt Systems, our new dedicated division specialising in the professional installation of CCTV, alarms, and access control systems. This allows us to offer not just expert advice, but a complete end-to-end solution for your home security needs.
If you’re unsure where to start or want confidence that your existing setup is still fit for purpose, this is your opportunity to take the first step, risk-free.
Paul King, Managing Director, Equipt Security equiptsecurity.co.uk
property investment
What’s next for property developers?
The UK property market has entered a new phase following the April 2025 changes.
For property developers and commercial investors, adapting your strategy is essential. With stamp duty thresholds back to pre-pandemic levels and planning reforms in full swing, you must adjust your approach to maintain profitability and capture new value.
Reassessing stamp duty costs
Stamp duty now applies at lower thresholds. For main residences, the nilrate band has dropped from £250,000 to £125,000. First-time buyers no longer benefit from tax relief on properties above £300,000 (previously £425,000), and additional properties still face increased surcharges. The old property saying, ‘you make money when you buy,’ comes to mind here.
Planning gain
Planning gain is a proven method to enhance land value. By securing planning permission, you convert underused land into a much more valuable asset. Here’s how you can incorporate planning gain into your strategy:
• Identify underutilised sites: Look for plots in areas with potential growth or where regeneration is underway.
• Streamline approval: Work closely with planning consultants and local councils to obtain permissions faster. Government reforms are aiming to reduce delays (maybe, hopefully!), so timing is key.
Emerging trends shaping development
Beyond stamp duty, several key trends are influencing UK property
development. These trends not only address current challenges but also open avenues for new revenue streams.
Sustainability
and eco-friendly building
Government targets for carbon reduction are transforming construction. Developers are increasingly embracing green practices to meet both regulatory standards and consumer preferences. You should consider:
• Incorporating renewable energy: Install solar panels and other renewable energy systems.
• Using sustainable materials: Opt for recycled or low-impact building materials.
• Achieving high energy ratings: Design projects to comply with BREEAM or similar standards, which can lower operational costs and boost property appeal.
These eco-friendly measures can lead to operational savings and increased marketability.
Smart technology integration
Modern projects now integrate smart systems to enhance efficiency and tenant satisfaction. Consider:
• Automation and control: Install systems that allow remote control of heating, lighting, and security.
• IoT devices: Use sensors and data analytics to optimise energy use and maintenance schedules.
• High-speed connectivity: Ensure your development has robust broadband infrastructure to meet the demands of modern businesses and residents.
Smart technology can also lower longterm operational costs.
Regeneration and mixed-use projects
Many local authorities are revitalising brownfield sites and underdeveloped areas. For commercial developers, this trend means:
• Mixed-use developments: Combine residential, retail, and office space to create vibrant communities.
• Infrastructure upgrades: Capitalise on government initiatives to improve local amenities and transport links.
These projects often yield attractive returns; finding them can be tricky, though.
Affordable housing initiatives
Demand for affordable housing is rising due to population growth and economic pressures. Developers can address this need by:
• Partnering with public bodies: Collaborate with housing associations or local councils.
• Utilising innovative construction: Employ modular or off-site building techniques to reduce costs.
I have seen this as a significant growth area this year.
Building a robust network
One of your best assets in navigating these changes is your network. Most challenges in the property market have been encountered before by other professionals. Strengthen your connections by:
• Attending industry events: Join seminars, webinars, and local meet-ups to exchange ideas and strategies. If you dare, look online too.
• Seeking professional advice: Their expertise can save you time and money - my mantra with professionals is “trust but verify.”
Reliable sources for decision-making
Stay informed by consulting trusted sources regularly. To make well-informed decisions, you should:
• Utilise property portals: Websites like Rightmove, Zoopla, and Savills provide real-time data on market trends and regional developments.
• Leverage industry or official reports: Resources like Insight Data and reports from CBRE or Savills give comprehensive overviews of the commercial sector. The Office for Budget Responsibility makes excellent nighttime reading, too.
And…
Change is a constant in life, and the property market is no exception. For property developers and commercial investors, this environment requires a strategic reevaluation. Focus on maximising planning gain, integrating sustainable and smart technologies, and tapping into urban regeneration and affordable housing projects. Be careful where you get your data from to make the right, informed decision. Good luck and happy investing.
Nick Thorpe
Emerging sectors in the UK commercial property sector...
where to invest next?
With the UK Commercial Property Market suggesting growth into the next financial year, and rumours of stagnation within the residential property market, could commercial property be the next investment you are looking for?
Business Connect Magazine chatted to Reece Suter, Associate Director at PM Property Lawyers, who are a national firm of lawyers offering a comprehensive range of legal services across all regions of the UK. One of their specialist areas is commercial property, and under the established brand of Wilsons Solicitors (based in the Leeds area), Reece has looked at a selection of opportunities very much in line with the analysis from our regular columnist Nick Thorpe.
We asked Reece to go into more detail and to further explore these areas of growth, outlining specific sectors that could be part of an expanding commercial property portfolio:
1. Logistics and warehousing
“Demand for logistics warehousing has grown exponentially with the rise of eCommerce in the UK. As a result, major retailers have acquired large fulfilment centres or have taken space within larger shared fulfilment centres.
“Meeting customer demand for overnight deliveries has taken priority in business growth strategy, and this means that spaces along the M1 and M6 corridors are highly sought after.
“But with more than nine pages of Google results for “Warehouse to let M1 Corridor,” is this market already saturated with investors who were early adopters of this movement?”
2. Data centres and warehouses
“The data economy is growing faster than ever, which means that the demand for spaces to be used as data centres has grown significantly.
“Businesses are looking for spaces which are secure and have a strong fibre optic network for hosting large
quantities of data. These types of spaces could be ideal for your next commercial property investment.
“It has been suggested that Manchester, London and Birmingham are set to be prime investment hotspots for this type of property.”
3. Medical space and life science
“More than 300,000 people in the UK are already employed within the life sciences industry, and this figure is set to grow further over the next five years, suggesting that the UK is a global leader in biotech and pharmaceuticals.
“The areas surrounding Oxford, Cambridge and London have become known within the sector as the ‘Golden Triangle’ wherein there is demand for research and lab space.
“With graduates leaving top universities within these areas every year, biotech firms, medical start-ups and pharmaceutical companies are expected to continue to pop up in the Golden Triangle, seeking high-yield long-term lease agreements.”
4. Flexible and co-working spaces
“Despite the 2025 return-to-office mandates of some large companies, there is still a lot of UK talent that demands hybrid or remote working as part of their work-life balance, and this has changed the need for office space.
“Whilst the need for traditional office space appears to be declining, the demand for more flexible and co-working spaces with a range of
Part of the Law Group
facilities including coffee shops, gyms and meeting rooms is on the rise.
“This is particularly prevalent in areas where startups are more common, such as London, Birmingham, Manchester, Bristol and Newcastle.”
5. Mixed-use developments
“Across the UK, there is a shortage of homes, and whilst the current government are working hard to combat this, it seems that some businesses are favouring mixeduse buildings, which integrate commercial property with residential dwellings.
“This sector is growing, and it looks like it could be stable, particularly where local authorities support this type of property to aid urbanised growth.
“For investors, investing in buy-to-let property, and diversifying their existing portfolios into areas that are expected to have high returns, could lead to a long-term success for their business’s growth. And whilst the sectors highlighted in this article are growing, investors should ensure they undertake their due diligence before taking a leap of faith into a new industry.”
Reece and the team from Wilsons are specialists who work hard to stay on top of UK Commercial Property trends.
The firm have Commercial Property Lawyers that specialise in all aspects of this sector, from leases to buying and selling commercial property, and the business within it.
Reece summed up: “Speak with our team today for all aspects of advice on your commercial property ventures.
“We will support you through every aspect of your journey.”
Reece with some of the Commercial Property team: L-R Reece Suter, Sangwe Mbele, Reed Valance-Owen, Ben Mellors
UKREiiF
3 days of opportunities across the UK’s built environment sector
Business Connect Magazine are pleased to be invited as Media Partners to the UK’s annual Real Estate Investment & Infrastructure Forum (UKREiiF) taking place once again in Leeds.
This is an industry leading event designed to foster investment, regeneration, and development across the United Kingdom. UKREiiF serves as a platform that connects public sector leaders, developers, investors, and other stakeholders to accelerate economic growth and advance the Levelling Up agenda across the whole of the UK.
The event aims to unlock sustainable, inclusive, and transformational investment opportunities on a national basis. By bringing together a diverse range of participantsincluding government representatives, investors, funders, developers, and housebuilders - the forum facilitates dialogue and collaboration to drive economic development and urban regeneration. The event emphasises the importance of connecting people, places, and businesses to achieve these goals.
Taking place over three days, the forum features a comprehensive programme that includes keynote
speeches, panel discussions, exhibitions, and networking opportunities. Topics covered range from investment strategies and infrastructure development to sustainability and innovation in the built environment. Attendees have the chance to engage with thought leaders, share best practices, and explore new opportunities for collaboration in both the public as well as private sector.
Taking place once again at the Royal Armouries in Leeds, the central location is expected to attract a wide array of participants from across the country, providing a unique opportunity to showcase investment propositions and development projects. The event’s programme is designed to address current trends and challenges in the real estate and infrastructure sectors, offering insights into emerging opportunities and aims to foster meaningful connections among attendees.
As well as private sector involvement, the event is pivotal in offering opportunities to liaise with government at meaningful levels, bringing together departments and representatives, every local authority, and an impressive range
of public organisations and their representatives.
Beyond unlocking transformational growth across the UK, the event tackles the industry’s most pressing challenges. With an all-star lineup of speakers, UKREiiF fosters insightful discussions that shape the future of investment, development, and regeneration.
UKREiiF 2025 is set to welcome more than 50 pavilions and 60 stages, including an all-new London pavilion that will serve as a central hub, showcasing the city’s key projects and initiatives. This dedicated space will bring together representatives from London Boroughs and leading private sector organisations, all working towards the capital’s continued growth and development.
The event will feature a dynamic
lineup of panel discussions, interactive activities, and networking opportunities. Covering every facet of the real estate and infrastructure sectors, UKREiiF 2025 will host thought leaders and experts across a wide range of topics, including BTR & PBSA, Commercial & Workspace, Construction & Design, Diversity & Inclusion, Social Value, Education, Energy, Healthcare, Heritage, Industrial, Investment & Finance, Planning, Politics & Policy, Regeneration & Development, Residential & Housing, Retail & Hospitality, Science & Industrial Strategy, Sustainability, Technology & Innovation, Transport & Infrastructure, and more.
Now is the right time to invest in UK BTL property
All roads lead to the second cities
The interest rate cycle is finally winding down. As mortgage eligibility increases and affordability improves, more buyers are able to step on the ladder. Yet there’s still a growing shortage of homes, especially in urban centres. This makes UK buy-to-let property a compelling investment option, where you can benefit from:
• Long-term capital appreciation – a positive carry from the rental income after accounting for borrowing costs
• Superior-quality stock at attractive price points – properties in Manchester and Birmingham can be bought for under £300,000
• The ability to leverage investments up to 75% of the property value – with just 25% equity needed to start your portfolio
• Less risk than commercial property – as the saying goes, it’s “as safe as houses”
A place to live, work, and do business
Manchester is one of the most historically rich and culturally diverse cities in the UK and where some of the best residential buy-to-let opportunities are located. In addition, the city is expected to be one of the fastest for economic growth between 2024 and 2026, and its GDP also rose by approximately 10% in 2022 – significantly higher than the 7.6% UK average.
2.8 million
people live
100,000 +6.9% 51% +10% 57%
population growth from 2011 to 2021
population growth expected by 2034
of students stay in Greater Manchester after graduation
Rajanya Ravasia Founder
Sharma Director of Tax & Legacy Planning
of those who left Manchester for university return to the city
Adventum is a one-stop shop for wealth management, providing a tailored investment service so you can secure the benefits of being a “hands-off” investor.
Our expert team of tax advisors, mortgage consultants and lettings managers will partner with you to capitalise on the power of UK property. We’ll support you at every stage of your investment journey and beyond with services including advisory and acquisition, legacy and tax planning, banking and mortgages, management and free investment calculators.
Adventum is backed by 25 years’ experience, a robust distribution, and strong partnerships with several wealth management companies. We exist to support you by identifying, transacting, financing, furnishing and managing buy-to-let properties on your behalf.
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economy Enterprising Cumbria - going
Enterprising Cumbria is a recently established body working to boost economic development across the county of Cumbria, supported by the two local authorities that sit within the county - Cumberland Council and Westmorland & Furness Council.
Launched in July 2024, the organisation is at the forefront of activities to drive forward Cumbria’s regional economy, working to support the objectives of the local authorities, businesses and local people.
We spoke with Isobel Brown, Programme Director, Enterprising Cumbria, about not just the work Enterprising Cumbria were overseeing, but a number of key activities across the region that were being presented at their dedicated ‘Cumbria Pavilion’ hosted at the UKREiiF real estate, property and infrastructure event in Leeds at the end of May.
Isobel – please tell us about Enterprising Cumbria?
“The role of Enterprising Cumbria has been to build on the fantastic
work of the Cumbria Local Enterprise Partnership which it replaced. Essentially transferring functions from the previous body to the two unitary councils in Cumbria, the new organisation presents a milestone in the journey to providing a strong, pan-Cumbrian voice for businesses across the region.
“We have a remit to provide the voice of the business community and take a lead on strategic activity to keep our businesses on the front foot, and ensure that we grow our economy and the prosperity of all who live and work in our county.
“We will also deliver programmes of activity which will help us achieve our strategic aims, whether they be business support activities to help our business community innovate and grow; or skills activities to help upskill our current workforce or ensure an enthusiastic and ambitious workforce of tomorrow.”
What does Cumbria offer as a region?
“Cumbria represents a modern and entrepreneurial economy where world-leading sector strengths and an outstanding natural environment offer a unique shared prosperity for people and businesses alike.
“From its vibrant urban centres to its thriving rural communities, the region is home to a heritage key city, three ports, industrial urban areas, 180 miles of coastline, an enterprise
zone and rural areas that boast two national parks.
“Cumbria is a £12bn economy, which brings together two of the UK’s newest, largest and most sparsely populated, and rural unitary councils. We cover nearly half of the North West’s land mass, are home to 7% of its population and 9% of businesses.
“Our natural assets are internationally known; our employment rate outperforms the national average, as does our rate of growing businesses. The sector strengths of the region align closely with the growth-driving sectors outlined in the Invest 2035 green paper, and the forthcoming Modern Industrial Strategy, which includes advanced manufacturing, clean energy industries, and defence.”
What sort of economic activity drives Cumbria?
“We are known as a manufacturing powerhouse, offering a broad and diverse manufacturing base. 16% of all jobs in the region are in the manufacturing sector, including high profile employers such as Pirelli and M-Sport leading in automotive innovation, James Cropper and Holmen Iggesund driving sustainable materials and packaging, and Bender UK, Anord Mardix, and Siemens advancing cutting-edge engineering solutions.
“In addition we are an economy that continues to innovate and
evolve, supporting emerging specialisms in robotics, geospatial economy, AgriTech and environmental consultancy.
“We’re positioned to lead the UK in robotic and AI solutions for challenging environments, built upon our existing nuclear and defence expertise, which can be applied to other sectors such as space, mining and subsea. In fact, one of the most recent announcements has been the launch of a £4.9 million Nuclear Robotics and AI cluster, with the University of Cumbria as a key partner.”
As a region, you feature many areas of outstanding natural beauty, like the Lake District. What is your approach to protecting those areas?
“Over half of Cumbria’s landmass falls into protected landscapes, making us a key player in 30x30 – the UK’s commitment to protect and conserve a minimum of 30% of land and sea for biodiversity by 2030.
“We’re obviously an integral player in water security, with treatment works processing over 220m litres daily, and with over 40 green projects underway, totalling over £4.3m in nature-based projects, the region sees it’s sustainability responsibilities as an incredibly important part of its governance.”
How does Cumbria view its role within the energy sector?
“Six offshore wind farms supply 16% of the current UK’s capacity for offshore electricity, alongside onshore wind, an emerging hydrogen sector, tidal, solar and carbon capture capabilities.
“The region is driving forward ‘Small Modular Reactor (SMR)’ deployment across the west of the county, exemplified by TSP Engineering’s development of the NuCell, scheduled for production by 2027.
Also, there has been a recent investment by the Department for Energy Security and Net Zero for the Barrow Green Hydrogen Project, led by Carlton Power.
“In terms of nuclear expertise, we are a world leader too. 31% of the UK’s nuclear workforce is based in Cumbria, working across key employers such as Sellafield Ltd, BAE Systems, Nuclear Decommissioning Authority, Low Level Waste Repository and the National Nuclear Laboratory. Sellafield is Europe’s largest nuclear site, driving £1.8 billion across its supply chain through its decommissioning programme.”
Another area for growth is the UK’s defence deterrent, how does Cumbria fit with this sector?
“Cumbria has a pivotal role in the Defence Nuclear Enterprise. The shipyard in Barrow, which is owned and operated by BAE Systems, is the only place in the UK with the unique skills and infrastructure needed to design and build nuclear-powered submarines. Employing approximately 14,500 people, BAE Systems is continuing to grow its workforce to support delivery of the multi-billion pound Astute, Dreadnought and SSN-AUKUS submarine programmes.
“A £200 million award for Team Barrow
highlights our ability to harness local strengths to generate opportunities while tackling challenges related to geography, deprivation and social immobility, enabling and sustaining the Defence Nuclear Enterprise and diversification of the local economy through increased productivity.”
Returning to the region’s areas of natural beauty, how important is the visitor economy to Cumbria?
“As hosts of two iconic National Parks, and other amazing visitor destinations like Hadrian’s Wall and three National Landscapes, we strongly value our rural and agricultural economies alongside our tourism and visitor sectors.
“Employing around 60,000 jobs, the industries attract over 42 million visitors annually, contributing £1.2 billion in GVA. We are actually the county with the most Michelin starred restaurants outside of London.”
Can you share the impressive growth plans for Carlisle’s new Garden Village?
“As part of Government plans for a number of new Garden Villages across the UK, St Cuthbert’s in Carlisle will be by far the largest in terms of potential capacity. It represents one of the most ambitious development plans proposed in the North of England, and is currently under public consultation running until the beginning of May 2025.
“It includes the development of around 10,000 new homes, new employment opportunities, a wide range of community facilities, investment in green infrastructure, and includes a new Southern link road.
“Carlisle is extremely well positioned as a modern city, located just south of the Scottish borders, and within easy reach of the Lake District and Hadrian’s Wall. St Cuthbert’s will be located just south of the city, and will enjoy commanding views of the North Pennines and Lake District Fells as well as easy access to Carlisle’s regional connections.”
Please tell us about Cumbria’s dedicated pavilion and activities at UKREiiF?
“Cumbria has a busy programme over the 3 days at UKREiiF. With unparalleled access to Ministers, developers and investors, the event will showcase our region, firmly placing it on the map. The intention will be to engage decision makers and crucial stakeholders, driving a positive message forward on behalf of Enterprising Cumbria, Cumberland Council and Westmorland & Furness Council.
“National Security and Resilience, Environmental Management, Natural Capital, Housing, Clean Energy, Economic Strategy, Devolution, Transport, Infrastructure, Ports, Regeneration and Sustainability - there are many more pinch points we’ll be covering at our dedicated site.”
Please join us as Official Partners at our Enterprising Cumbria PavilionStand 30 - at UKREiiF in May.
Please view our programme content
“As Official Partners of the event we’ll be in great company with our headline sponsors – Barrow Rising (Team Barrow), Nuclear Decommissioning Authority, Sellafield, and Nuclear Waste Services, and the themes explored over the 3 days will cover a wide range of themes and subjects.
#SBS small business 15 years of #SBS Small
It’s been 15 years since Theo Paphitis came up with the concept of Small Business Sunday (#SBS). Like many of the #SBS winners themselves, the idea behind the concept was conceived around Theo’s kitchen table at home.
It’s been 12 years of steady growth for the regular annual #SBS event where all previous #SBS winners are invited to the ICC in Birmingham for a day of networking, interviews, presentations, workshops and free advice.
The theme that continued to be repeated this year was one of family. For so many of the #SBS winners attending the event, the creation, planning and embodiment of their businesses takes place in the family home. For many of those businesses, home isn’t just where the heart is, but where their business starts and grows surrounded by supportive family.
Once again Business Connect Magazine were invited to take part as Media Partners, and right from the very start as in previous years we were aware of how popular and important the day was for the past #SBS winners taking part. By the time the doors opened there was an excited cue of delegates stretching out from the foot of the stairs leading into the event right out through the doors of the ICC.
The day started with registration, and pretty soon all the shared areas were awash with excited conversations and a chance for old friends and new to network and catch up. There were over a 1,000 delegates, and once everyone had taken their seats in the main auditorium, Theo Paphitis Retail Group CEO Kypros Kyprianou opened the event with a warm welcome to everyone, incidently waving a copy
of Business Connect Magazine to the excited audience!
Kypros began by stressing straight away the idea of family and support behind the concept of Small Business Sunday “#SBS has become one big family. We’re all about collaboration, working closely and sharing experiences. You get together and network, you get exposure, you collaborate and so much more! Take time to network, nurture those relationships, they will help you in more ways than you know - both personally and professionally.”
Reminiscing about his childhood, Kypros recalled how he went into work with his father, “My dad taught me two great pieces of advice at that time that I have kept with me throughout my working life. The first is a strong work ethic. The other is the importance of the customer. He was obsessed with keeping his customers happy and it is something that has helped me enormously in my own experience.”
Looking back, Kypros spoke about about how he started working for Theo. His banking job introduced him to Theo, and it was in those early years that he built a good client relationship with him. It was no surprise that in the years that followed Kypros has ended up holding the reins as CEO of the Theo Paphitis Retail Group.
“It really is all about putting yourself out there and networking, and the family element is so important. Literally, from sisters winning #SBS with their businesses, to parents and children winning, and even a wedding between winners who met through #SBS, it really has been an extraordinary 15 years of growing this brilliant community.”
Kypros then went on to introduce Theo to the main stage to a warm and noisy welcome from the audience. Theo began by reflecting on the landmark 15 years of #SBS, “Welcome to the #SBS event 2025! Once again headlined by Google, this is our 12th event so far. We’ve got a fantastic line-up once again, appropriately marking the 15th anniversary of the start of Small Business Sunday. What a journey!
“I can’t tell you how much energy I
get from being in this room. When I chat with you, I’m reminded of how we all began as small businesses. 52% of you are sole traders. That’s running your business on your own. No-one to share the bad times. No one to share the good times. This is why #SBS can be so important. It gives us an opportunity to share that journey, to be part of a great big family of business owners. If you have the support of your own family that’s a wonderful thing, but to be able to share your experiences with fellow small business owners – that’s a wonderful opportunity that helps massively.
“This is always a very special day for myself and the #SBS crew. We work hard to bring together as many #SBS winners as we can to be inspired, motivated and educated by a line-up of amazing speakers, entrepreneurs and partners for a full day of incredible insights and learning. I say this every year – but it really is the best day out of the office that you can spend!
“We are once again lucky to hear from partners Google and NatWest on the mainstage, sharing their expertise and insights. And you’ll also enjoy sessions with entrepreneurs Jo Tutchener Sharp (of Scamp & Dude) and Imran Hakim, who I invested in 18 years ago on Dragon’s Den. “Keynote interview will be with Richard Harpin, sharing his lessons for building a billion pound business.”
Reflecting on the statistics, Theo noted “There are over 4,000 businesses in this
sunday
Small Business Sunday
Small Business Sunday
network now. That gives us some great numbers. Optimism is so important for us to take onboard as entrepreneurs. When we ran a recent survey 73% of you said you were feeling positive about your own businesses. That’s fantastic, but my advice is not to bet the farm! Listen to the facts as you grow your business. Don’t go blindly into things – always do your homework. However, don’t lose sight of
businesses fail within the first 2 years. That means #SBS businesses are far more successful than the national average! However, if you have suffered setbacks, it’s important to know things don’t work out sometimes. This doesn’t mean your original intentions were a waste of time. They were not wasted, they are part of the learning process - so pull up your
NatWest. Debbie Lewis, Junior Beaman and Harinder Kunor led an informative session on the power of confidence. The message from the session was that confidence starts with your mindset - If you have a fixed or a growth mindset, it has a direct impact on the things you can achieve
After a break Google presented
from digital courses, social media and the use of AI. Key things to take away were to commit to learning and developing and be inquisitive about courses available. Also, to take a closer look at Google Digital Garage Courses for information about things such as SEO, design, ideas and next steps for your business.
It was suggested that Social Media can open up different avenues
Founder of Whizzer, Zoe Chapman. The discussion covered everything
“A fab organisation. They have helped my drinks brand from day one with pitches to retailers, marketing support and even sales support. I would be nowhere without them.”
Charlie Knockton
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With GS1 UK membership, you get more than barcodes and trusted data.
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Join today and use code SBS20 for 20% off your first year of membership. gs1uk.org/membership
Visit our website to find out more.
#SBS small business sunday
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#SBSevent2025
and allow you to reach new markets. Also AI could be a very useful toolexperiment and try different prompts. Learning now will help you save time in the future.
Always remember as well that you are your brand - whether in the digital space or in person, you are representing it and selling it, so make the most of it! And of course if you
don’t know something - there will be a course or a tool out there to help yousimply Google it!
Finally, before the break for lunch, Theo was reunited on stage with Imran Hakim, with whom he invested on Dragons’ Den 18 years ago. The iTeddy (his original investment) also turned up and loved his moment on stage!
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Imran spoke candidly about his journey and his key advice for small business. His advice included recognising that a superpower of small businesses is adaptability and agility - something big companies struggle to do. Also passion is something you have for your business or your product, but your customers need to feel it too. You need to ensure that passion comes through in everything you do.
Surround yourself with positive people - they will energise you when the chips are down, and ensure you establish a clear set of values and truly live by them. Recruiting people based on those values will pay dividends.
After a break for lunch and networking, Jo Tutchener Sharp, founder of Scamp & Dude, shared her journey ‘from brain surgery to brand founder’.
Jo spoke movingly about how she found herself in a hospital room being told she had had a brain haemorrhage and the terrifying thoughts she had go through her mind about leaving her children without a mum. One of the questions she asked herself was: “How will I be remembered if this is the end?”
She vowed that if she survived her brain surgery, then she would do something to help others... and she went on to do exactly that! Thinking about what would have been helpful for her when she was in the hospital and how she wanted to be there for her children, Jo came up with the idea of a superhero toy with a pocket for a picture to show her children that she was still with them. She launched the toys, and for every
one sold, one would be donated directly to patients who would benefit from them. Alongside this, she started a clothes line, infused with super powers. The slogan was ‘a super hero has my back.’ Next came the super-scarfs - for every scarf sold, one is donated to a woman going through cancer treatment. Her aim is to give a scarf to every woman who begins their cancer journey.
The final keynote session was a ‘Fireside Chat’ with Richard Harpin, Founder of HomeServe.
Theo settled down for a final interview of the day. Richard started by sharing his early memories. Aged 4, he remembered seeing a helicopter land in the back garden of a big house near where he lived - he turned to his dad and said he wanted to go in one - he remembered his Dad replying that he needed to own his own business if he wanted to afford a helicopter.
It was that moment that he attributes to becoming an entrepreneur. The interview covered his highs and lows in business, including the moments where it looked like the business was not going to survive, and yet Richard noted “If it’s your life’s dream, you’ve got to find a way through.” Richard then listed his eight secrets to building a £ billion business with Theo before rounding his interview off with a series of engaging Q&A’s from the audience.
Theo then thanked the supportive partners and sponsors - Google, NatWest, Ryman, Robert Dyas, iLaw, SumUp, Spring & Autumn Fair, Hakim Group, FreeAgent, GS1 UK, DHL and Lifestyle - the official #SBS supporters.
The day ended in the time-honoured tradition of Theo having his photo taken with every new #SBS winner!
#SBS partners with Lifestyle giving access to 1.5million customers
The digital #SBS x Lifestyle Gift Card was launched by Theo Paphitis the #SBSEvent2025 to over 1,000 small business attendees.
The new #SBS Gift Card will give small businesses the opportunity to see new routes of income and raise brand awareness.
A trial with #SBS winners and Lifestyle saw a 70% redemption rate, and will now be available to the full community of over 4,000 small businesses.
Theo founded #SBS in 2010 to help promote and support small businesses on social media. Now celebrating its 15th year, #SBS has teamed up with Lifestyle to launch the new #SBS Gift Card, a digital Gift Card designed just for the #SBS network, where people can redeem their Lifestyle Gift Cards against a #SBS winning business.
Theo commented: “In its 15th anniversary year, #SBS Small Business Sunday is offering even more to its community of over 4,000 small businesses.
“Partnering with Lifestyle to launch the #SBS Gift Card feels like a fantastic way to mark this anniversary by opening up new avenues for sales, growth and
“Having consumers able to select #SBS businesses on the Lifestyle website and spend their hardearned money whilst supporting small businesses, is something I’m very proud of. I look forward to businesses taking up the opportunity and accessing the potential new avenue of sales from the 1.5million customer base.
Lifestyle Managing Director,
Adam Hobbs, said: “Lifestyle is incredibly excited about our new partnership with #SBS, we believe that the Gift Card market has been somewhat cut off to small and medium sized retailers, and we’re here to change that.
“By partnering with #SBS we’re able to work closely with the UK’s widest array of fantastic small and medium retailers. In turn those retailers are able to work with the UK’s favourite Multi Choice Gift Card, Lifestyle, opening new markets, accessing new customers and ensuring your brand is seen across the entirety of the UK.”
Lifestyle customers will be able to log on and choose to purchase from the variety of #SBS winners, who will have a specially designed section on the website to highlight they are shopping from a small business. This offers #SBS winners a new platform to sell their products with the UK’s favourite Multi Choice Gift Card company, opening them up to the millions of customers that visit their website. This card is the first of its kind and the only Gift Card that champions small businesses.
Twelve #SBS businesses took part in a 2024 trial on the Lifestyle website, and 70% of them have seen redemptions already and with the spotlight section for the #SBS Card on the website, this is a fantastic opportunity for the #SBS community.
The digital Gift Card was launched at the annual free #SBS Event in Birmingham on 21st February, which saw 1,000 attendees access a day full of free advice, mentoring and motivational speakers to help grow their business.
The Transpennine Route Upgrade (TRU) is a once-in-a-generation investment, transforming millions of journeys for the north.
growth Transforming the North: The Transpennine
This key transport artery from Manchester to Huddersfield, Leeds, and York, is alive with activity, delivering massive improvements, enabling a huge boost to the economy
Dubbed as the Crossrail of the North, when TRU completes, Leeds to Manchester will take less than 45 minutes and York to Manchester will take just over an hour
Imagine a new job, a shopping trip, concert or family day out, all made possible on new trains and capacity increased by over a third on today, meaning more seats and almost 300 extra services a week.
Leading the £11bn programme is the TRU Managing Director James Richardson. Based in the north and well-versed in major infrastructure programmes, with a 25 years industry career, he talks with pride, at the work underway.
“It’s an amazing programme to be part of. We have the political support, the public’s support and a 5,000-strong talented team, delivering on a key public needbetter transport in the north. You get that right and then the infrastructure, housing and jobs all follow and economies really grow. It’s all ahead of us.”
Travelling between Leeds and Huddersfield shows how TRU can be the foundation of great capability in
Delivering an £11bn investment
the north, as technical designers and engineers cut their teeth on this huge programme of works. From the train window you glimpse some of the 70 work sites across 70 miles, as an army in orange jackets and white helmets, weave a trail across the landscape, reshaping connectivity, reliability and sustainability.
The programme is already generating thousands of jobs, estimated at 8,000 at peak, and currently over 80% of the workforce are employed within 40 miles of the route.
TRU’s supporting local economies and creating long-term skills and training opportunities too. Over half the 600 apprenticeships have been awarded and over £560m is already spent with local businesses.
Investment is pouring in along the route, with chemicals firm Syngenta announcing up to 300 jobs at its Huddersfield site earlier this year and a new station at Ravensthorpe nearby, will unlock 4,000 new homes - proof that transport can revitalise local communities.
As the ambitious programme modernises one of the country’s busiest rail corridors, it’s all being delivered on time and on budget. TRU’s whole-system
approach to delivering the railway, combining track, trains, timetable through one integrated organisation. This is catching rising interest, as the industry gears up for a similar alignment, with the introduction of Great British Railways.
“People are really engaged with what we are doing now,” says James. “Our power comes from all sectors of the railway being in the tent and it really is a team, fully integrated and focused on success.”
For TRU, working on a live railway has its challenges - it’s been compared to open heart surgery on a runner in a marathon - which means travel disruption in the years ahead. The team look to minimise the effects of work and ensure passengers travel by trains as much as possible, with a reduced reliance on bus services.
Three dedicated diversionary train
routes have been built to accommodate work and keep services going. Supporting it all is a complex operation, coordinated and delivered by a team passionate about helping customers on their journeys.
Community engagement is a cornerstone of the programme.
Work is planned far in advance and regular consultations and updates ensure that local residents and businesses are kept informed and have a voice in the development process. This collaborative approach helps to build trust and ensures that the project meets the needs of the communities it serves.
Recent successes include the work with residents and businesses at Osmondthorpe, Leeds at the end of 2024 when a 200 tonne bridge deck had to be delicately lifted into place in a confined housing estate. The project required months of planning and preparation and engagement on the ground, ensuring
TRU time capsule planted in Ravensthorpe with local school children and Rail Minister, Lord Peter Hendy and Mayor of West Yorkshire, Tracy Brabin.
North: Route Upgrade
investment to unlock growth
everyone impacted was prepared and supported during the effort.
The programme is always looking at innovative and new ways to help people engage with the TRU story, and earlier this year the first ever TRU time capsule was planted in Ravensthorpe with local school children and Rail Minister, Lord Peter Hendy and Mayor of West Yorkshire, Tracy Brabin.
The TRU social value teams play a big part in supporting activity on the ground. Collaborating with organisations and communities across the route, they help
deliver up close and positive impacts as the part of the programme’s activities, such as helping build outdoor classroom areas and delivering thousands of STEM sessions. The Canals and Rivers Trust are just one of many charities to receive thousands of hours support through volunteering by TRU staff.
TRU’s dedicated community fund has awarded £175,000 to 28 organisations including Thornhill Trojans amateur rugby league club in Dewsbury, who used the funding to paint and decorate their community centre. Other recipients included Leeds’ Incredible Edible, to build a gardening project, and The Place, University of York, to create a space for mentoring and mental health support.
Many of TRU’s infrastructure benefits are incremental, but real progress is evident, like new stations at
Morely with its new footbridge and access ramps as work continues on improved accessibility at stations across the route. The plan is to complete works at Mirfield station before the end of 2025. Roof works are progressing at pace at Huddersfield Station as the wider refurbishments continue. The original timber-framed Edwardian tea rooms have been painstakingly removed and stored away to be returned and restored in future.
Electric services for passengers are running now between Manchester Victoria and Stalybridge. By the end of 2025 almost 20 of TRU’s 70 miles could be electrified with York to Church Fenton next on the list for completion.
The project is more than just a railway upgrade - it is a catalyst for economic regeneration, connecting businesses to talent, people to opportunities and the North to the rest of the UK. By 2033 the route will see an increase from six to eight trains per hour, enabling better regional and stopping services. The programme will unlock 15 new freight paths per day - taking up to 1,000 lorries a day off the clogged-up roads.
For businesses, this means a more dependable transport network, increased labour market accessibility and enhanced links between key urban centres. By enabling faster movement of goods and people, TRU is reducing congestion, improving supply chain resilience and making the North a more attractive place to invest.
Sustainability lies at the heart of TRU and the environmental benefits are significant. By shifting more freight from road to rail, the project will reduce traffic congestion and lower emissions, contributing to cleaner air and a healthier environment. The electrification of the route will further enhance these benefits, making the railway more sustainable
and reducing its carbon footprint.
The project will fully electrify the 70-mile route, supported by 170 miles of new overhead line equipment, removing diesel trains from the corridor and cutting 108,000 tonnes of CO₂ emissions per year. By reducing the carbon footprint of logistics operators, this shift to rail aligns with the UK’s Net Zero commitments and makes Northern businesses greener and more competitive in a low-carbon economy.
The Transpennine Route Upgrade is not just about improving transport; it’s about transforming the very fabric of the North. The project is set to enhance the quality of life for millions, providing faster, more reliable journeys and opening up new opportunities for work, leisure, and education. As the North becomes more connected, the benefits will ripple outwards, driving growth and prosperity across the region.
“We’re strengthening links between communities, industries, and key regional hubs, paving the way for sustainable growth and regeneration across the North,” said James, “By modernising the railway, we are unlocking new opportunities, improving access to jobs and investment, and creating a transport network that supports long-term economic development. TRU really is more than an infrastructure project - it’s a catalyst for a greener, more connected, and more prosperous future.”
The future of the North looks bright with the Transpennine Route Upgrade. As the project progresses, it will continue to unlock new opportunities, drive economic growth, and create a more connected and sustainable region. The investment in TRU is an investment in the future, paving the way for a new era of prosperity and development.
hospitality
Mark and Elaine Wrigley took ownership of the Atlas Bar in central Manchester in 2012, and as a family run business, the venue has seen massive changes and challenges across the hospitality sector over recent years.
From Covid, to numerous iterations of Chancellors, the iconic gin bar has weathered hardships with a stoicism typical of many small independent hospitality businesses.
Mark and Elaine shared with us the current hardships that the present government have presented on the still struggling hospitality sector:
“In 2012, Atlas was a failed business when we took it over, and we’ve worked extremely hard to build it into what it is today. Our four children have all worked here, and alongside our core team, we’ve mainly recruited students, into their first jobs, supporting their studies, and helping to build their life skills. Our alumni is well in excess of 150.
“We’ve always paid Real Living Wage, never discriminated by age, and invested in team training. We also encourage our team to be involved in decisions to improve how we operate the bar.
“Covid was our most difficult time
The crippling costs for small businesses
and it’s been a long ‘slog’ to get back to pre-Covid levels. Cost of living challenges, energy hikes, and other factors have all taken their toll.
“Before the General Election the hospitality sector was lobbying, but failing to gain support from the Government. The Tories were resigned to defeat and uninterested. Labour seemed willing and eager to support.
“So this gave us some hope. However, after the election, the support has simply not happened, and Rachel Reeves’ budget was nothing but a hammer blow to us all.
“It feels like the burdon of the ‘Black Hole’ so often described by the new government, has been pushed firmly onto small businesses and the hospitality sector in particular. It has been truly shocking. Apparently we aren’t working people in Labour’s eyes?!
“Wage costs in a typical food led pub are c.35% of turnover, unlike say Supermarkets at c.10%, and proportionally the Employers
National Insurance is a far bigger hit.
“Lowering the entry threshold has also brought all our team members into the equation, which previously they weren’t.
“The Government agrees that the current Business Rates scheme is unfair and needs reforming, but they refuse to maintain the support until it’s resolved next year. This means we have another £50K+ to find.
“These things alone will wipe out all likely profits for us this year, and this is before we factor in energy costs and ingredient price rises.
“We are now forced to make tough decisions to survive and keep our team in employment. We have reduced staffing hours by more than 15%, cancelled planned improvements, cancelled trading hours expansionthis will cost 3-4 full time roles for us.
“We have cancelled all marketing expenditure, reduced training investment... and of course we’ve needed to increase prices.
“The government says they are
supporting small businesses. This is disingenuous and simply not true. We are carrying more of the burden than the large on-line tech companies and traders. It’s simply not right.
“Rachel Reeves’ budget is suffocating the economy, and closures and countless job losses are inevitable.
“We have written to our local MP, where we live, Lisa Nandy, on numerous occasions, asking for support, and not received one response, which is simply unacceptable, and disgraceful.
“We wrote to Kier Starmer, complaining that we never get a response from Lisa Nandy, and guess what... No response!
“Fortunately, Lucy Powell, the Manchester Central MP, and Leader of the House, is interested, and is arranging a time to meet with us, soon.
“Small family businesses are being hit from all sides. Why aren’t the large on-line and tech businesses, being asked to pay more, and help to shoulder the burden?
“We all want better services, but the Government needs to cut their cloth accordingly too, before it’s too late!”
Mark and Elaine Wrigley, owners, The Atlas Bar
What is Carbon Accounting?
Understanding and managing your company’s carbon footprint isn’t just a regulatory box to tickit’s a cornerstone of responsible and progressive operations.
Carbon accounting, in essence, is the practice of measuring and managing greenhouse gas (GHG) emissions, empowering businesses to pinpoint emission sources, set meaningful reduction targets, and craft effective sustainability strategies.
Carbon accounting isn’t just for big corporations - although large companies are often the focus of carbon reporting regulations, small and medium-sized enterprises (SMEs) are increasingly being affected as well.
Many major organisations, such as the NHS, are now requiring their supply chain to report on carbon emissions, meaning that SMEs who fail to provide carbon reports risk losing valuable contracts, making carbon accounting an essential practice for businesses of all sizes.
Here we provide an overview of Carbon Accounting for SMEs.
What does Scope 1, Scope 2 and Scope 3 mean in Carbon Accounting?
Carbon accounting is akin to financial accounting but focuses on environmental impact. It involves quantifying the GHG emissions your
organisation produces, both directly and indirectly. These emissions are typically grouped into three categories, known as scopes:
• Scope 1 in Carbon Accounting: Direct emissions from sources you own or control, like company vehicles or on-site fuel combustion.
• Scope 2 in Carbon Accounting: Indirect emissions from the electricity, steam, heating, and cooling you purchase and use.
• Scope 3 in Carbon Accounting: All other indirect emissions that occur throughout your value chain, including those from suppliers and customers.
What are the UK regulations on Carbon Emissions reporting?
In the UK, the Streamlined Energy and Carbon Reporting (SECR) framework mandates that large companies disclose their energy use and carbon emissions. This includes quoted companies, large unquoted companies, and large limited liability partnerships (LLPs). The SECR framework aims to increase transparency and encourage energy efficiency improvements.
What business sectors is Carbon Accounting for?
Carbon accounting is relevant to businesses across all industries, but the level of importance and complexity
varies depending on factors such as size, industry type, supply chain structure, and regulatory obligations. Whether driven by regulations, investor expectations, cost savings, or competitive positioning, understanding and managing your company’s emissions is quickly becoming the norm.
How will Carbon Accounting benefit my business?
Embracing carbon accounting offers a range of valuable benefits, from regulatory compliance and cost savings to improved sustainability and a stronger competitive edge:
• Regulatory compliance: With environmental regulations tightening - such as the UK’s commitment to net-zero emissions by 2050 - monitoring your emissions ensures compliance with legal standards.
• Investor appeal: Investors are increasingly considering environmental, social, and governance (ESG) factors. Transparent carbon accounting can enhance your company’s attractiveness to potential investors.
• Operational efficiency: Identifying emission hotspots can lead to more efficient resource utilisation, cost savings, and improved operational performance.
Carbon Accounting advice
As a fairly new initiative, businesses are just starting out with Carbon Accounting but are already seeing the benefits.
If you’re interested in learning more about how your business could benefit, and how we can support you, get in touch with our innovation lead at LWA, Matt Jones, on 0161 905 1801 in our South Manchester office, or email mail@lwaltd.com with ‘Carbon Accounting’ in the subject field.
The only certainty is uncertainty &exporting logistics
It will come as no surprise to anyone when I state that we live in turbulent times, and that the intersection of politics and international trade has rarely been more acute.
President Trump is having a profound effect in disrupting “business as usual” and yet the changes he has
threatened or imposed are still limited. The US have imposed highly targeted tariffs of 25%
raised on the EU steel and aluminium industries’ exports to the US, as well as from many
other countries. The UK has decided not to respond, at least for now.
Because EU exports of steel and aluminium to the US far exceed US steel and aluminium exports from the USA to the EU, the EU, seeking reciprocity, have extended measures to several very specific US products including for example Harley Davidson bikes and whisky, going far beyond the scope of the original tariffs.
This actually amplifies President Trump’s position of asymmetry, and he has responded by threatening wine, sparkling wine and spirits with 200% tariffs.
These are all deferred until at least the beginning of April, and I can’t help but adapt the old Harold Wilson saying “A week is a very long time in International Trade and Tariff measures”.
coming from Canada look tame (worth saying that the quota hasn’t yet been reached, but that in itself could be a behaviour modifier).
The EU has tariffs of up to 45.3% on electric vehicles from China, whereas the UK has no such tariffs.
The EU imposes 10% tariffs on vehicle imports from the US, whereas the US has tariffs of only 2.5% on passenger car imports from the EU.
So, any protests from the EU and Canada about tariffs actually appear rather hypocritical.
It is also clear that the Canadian
reaction so far is highly risky; the US economy is ten times the size of the Canadian economy and yet Canada historically has a substantial balance of trade advantage.
This means that Canada has far more to lose than the US, and goes a little way to explain why Canada is trying to cosy up to the EU.
As must be apparent, the whole tariff regime around the world is highly complex, fluid and now unpredictable.
What lessons can be learned from the current economic and political fluidity?
Well, it certainly looks like a good time to be in or supplying the European defence and ancillary industries. Most European countries and Canada have committed to substantially increasing defence
spending over the next few years. There remain strong commitments to greenifying European economies, and the opportunities for developing new technologies, or servicing existing ones, look excellent.
Being reliant on supplying the UK and European car industries is fraught with risk as government policies impose a rapid movement to Electric Vehicles, at a more rapid rate than consumers seem willing to countenance or that infrastructure can cope with.
An example of that is VW’s intention to close factories with large scale layoffs.
Food industries are always needed, and even with the current difficulties in farming, people will always need to eat.
On the other hand, hospitality businesses are facing major challenges with the combination of increases in NIC, increases in minimum pay, and a contracting UK economy.
These same issues are affecting many retail businesses. The NIC increases are taking the equivalent of one million jobs out of the economy with low wage industries being badly affected.
My advice, if anyone cares to listen, is to carry on looking for export opportunities across reliable markets, but to keep your actions as flexible as possible.
The only guarantee I could give you is that there will be more uncertainty; in the end that is all that is certain!
The government’s recent consultation on rail reform announced in February has promised legislation to ‘put passengers first’. However, in doing so, the vital role of rail freight in supporting the UK economy must not be overlooked, says Logistics UK.
According to the trade body, one of the UK’s biggest business groups, rail freight is critical for helping the UK meet its sustainable transport goals and rail freight operators must be given appropriate access to the network to boost economic growth and meet the government’s rail freight growth targets.
Logistics UK is urging Great British Railways (GBR) to produce an annual report, for scrutiny by parliament and the regulator, setting out what measures it is taking to protect fair access to the rail network and deliver rail freight growth.
Responding to the launch of the consultation, Logistics UK Senior Policy Advisor - Rail, Ellis Shelton explains:
“The Railways Bill must include robust mechanisms to protect fair access for freight operators and grow rail freight. We will be scrutinising the government’s plans carefully in this consultation as, if measures for freight are lacking, Great British Railways will not be able to meet its obligations to promote rail freight and the government will not be able to achieve its rail freight growth target.
“Unlocking the full potential of the railways, including freight, is essential to growing the economy and getting goods moving in the most productive, strategic and green way. While a unified and simplified rail system could deliver significant benefits for the freight and logistics sector, there is always risk that the government’s and GBR’s plans for passengers and freight shift out of balance, squeezing freight off rail, harming economic
growth and emissions reduction plans.
“As well as GBR bringing forward measures to directly support freight and the infrastructure enhancements it requires, it is vital that it considers the impact its decisions will have on rail freight when making decisions for the whole railway. We are therefore calling
for GBR to produce an annual report, for Parliamentary scrutiny and the scrutiny of the regulator, setting out its measures to protect fair access to the rail network and deliver rail freight growth. This report should set out how GBR is working with the logistics sector and other parts of the UK government, English regions and devolved governments to achieve this.”
FSB call for Northern Ireland businesses to benefit from free trade agreements with US
Northern Ireland could be a gateway for international trade between the United States, UK and Europe.
The Federation of Small Businesses (FSB) held its annual business roundtable in Washington DC on Tuesday to coincide with events to mark St Patrick’s Day.
Following the meeting, Tina McKenzie, FSB’s UK Policy and Advocacy Chair, said that Northern Ireland businesses should be able to benefit from any future potential US-UK Free Trade Agreement.
The FSB roundtable was the first major business engagement event held in Washington DC this week. Attendees from business, politics and academia were given an in depth briefing about the latest developments in Washington DC by John Simmons from the Roosevelt Group, who has experience of navigating the offices and corridors of the US Congress.
Tina McKenzie said: “Since we were last in Washington, it is an understatement to say that a lot has changed. Last year, Northern Ireland’s First and Deputy First Ministers were taking early joint steps together in
public engagement at the start of a new Northern Ireland Executive and were given a rapturous reception across Washington.
“In the United States the election of President Trump has certainly seen the winds of change blowing through the corridors of Capitol Hill. Some might even describe it as a storm. Whatever your view of President Trump’s approach to doing politics, it is inarguable that he and his administration are operating at breakneck speed, so it’s essential that business leaders act swiftly to establish relationships with key decision makers who will determine trade and economic policy for the next four years.
“With that in mind we were delighted to welcome John Simmons from the Roosevelt Group to give us a Washington insider’s view of the new administration in advance of FSB attending the White House today for President Trump’s St Patrick’s Day
celebration and also with US officials and business leaders in the future.
“Northern Ireland sits in a unique space by having dual market access to both the whole of the UK Internal Market and the EU’s Single Market. We could be a gateway for international trade between the United States, UK and Europe.
“However as well as demonstrating ambition and extolling the benefits, we must also be wary of becoming the meat in the sandwich of a potential tariff war. That’s why I am delighted to lead an FSB delegation here again to help inform our American colleagues of Northern Ireland’s distinctive positioning in terms of trade.
“If the United States does reach a free trade agreement with the United Kingdom, then businesses in Northern Ireland should not be hindered from reaping the benefits. There’s a long way to go yet, but it is essential that we start right now speaking up loudly and lobbying for businesses in Northern Ireland.”
New Trans Pennine rail freight link opens
A new Trans Pennine rail freight link operating between Teesport and Manchester’s Trafford Park has successfully completed its first service.
The new service could see up to 40 heavy vehicle movements removed from the congested Trans Pennine road network for each one-way service, with the aim of helping customers from both the North East and the North West cut carbon emissions and reduce delays.
The five day a week return service is initially being run as a trial, part of a collaboration between Direct Rail Services (DRS) and PD Ports, which operates a dedicated rail freight terminal from the heart of Tees Dock.
The service will directly link Teesport, and the wider North East, with Manchester Trafford Park rail freight terminal for the first time transporting modern high cube containers, offering extra capacity and increased efficiencies for the supply chain.
The service has utilised ultra-low IDA wagons, which allow customers to move high cube containers, measuring 9’6’’ in height compared to standard 8’6’’, over non-gauge enhanced and height-restricted routes across the Pennines for the first time.
Jo Edmenson, PD Ports’ key account manager for rail freight services, said: “Trans Pennine connections for operators looking to move goods across the country have been confined to road freight for many years due to the constraints of the rail network, with height restrictions at stations, bridges and tunnels
causing a number of issues.
“There is much anticipation about the Trans Pennine upgrade, which will hopefully remove many of those blockages, but with a completion date of 2030, we felt that was too long to wait when we considered the importance of rail freight as a means of decarbonising the supply chain and removing road movements from congested major routes.
“We’re excited to partner with DRS to offer this new service, direct from the UK’s sixth largest port to the heart of the North West. The route opens
‘locked
In today’s volatile shipping market, securing stable, competitive freight rates is a challenge, especially for businesses shipping lower volumes. That’s why ASL Worldwide has launched Collaborate, a solution designed to help importers lock in fixed ocean freight rates all year round, improving cost predictability and cash flow management.
By consolidating shipments from multiple businesses, Collaborate offers companies shipping from 25+ Containers per year with no upper
limit the same rate advantages as major importers, without requiring larger volume commitments. This means guaranteed space, no peak season surcharges, and protection from unpredictable container price fluctuations.
Unlike standard freight solutions, which often leave businesses exposed to market swings, Collaborate pools container volumes across multiple clients, increasing negotiating power with global carriers. The result is
up a major new connection between the two regions and offers alternative means of shipping goods into the east coast of the UK and onwards, with the same true for exports.”
Gottfried Eymer, DRS’s managing director for rail, said: “This new trial offers a new route to customers who may not have considered rail before. It is an open access service which will amalgamate different customers to one train, saving time and cost.
“Rail is much more environmentally friendly when compared to road, producing up to 76% fewer CO2 emissions, while each train can remove up to 40 HGVs from the roads, reducing congestion.
“This is a fantastic opportunity for customers new to rail and we’d welcome anyone considering a switch to rail to get in touch.”
Teesport offers direct connections to major hub ports across Europe, with more than 20 short sea vessel calls each from key markets, including Iberia, Scandinavia, the Baltics, the Netherlands and Poland.
competitive, pre-negotiated rates and secured capacity, even during peak seasons.
With contracts running from start to finish now, businesses can lock in stable rates before market prices surge. If you’re importing from China or Vietnam and want more control over your freight costs, now is the time to act.
gmcc news
Greater Manchester businesses warn Chancellor of April bombshell
Greater Manchester Chamber of Commerce has sent a letter to Chancellor Rachel Reeves highlighting concerns about rising costs facing businesses as measures from the budget, announced last October, take effect in April.
The letter, signed by Chamber President Emma Holt (pictured) on behalf of the Chamber’s Local Presidents and Vice-Presidents –most of whom are local business owners, sets out some of the evidence captured by the Chamber on the challenges businesses are facing in Spring.
the new Minimum Wage rates leading to significant increases in employment costs. This isn’t just affecting larger businesses; small and medium-sized businesses are facing additional costs of tens of thousands of pounds annually moving forward. The NIC changes will have a disproportionate impact on part-time and workers in lower skilled jobs which is neither welcome nor wanted.
“Many businesses are reassessing their recruitment plans, with some considering workforce reductions or price increases, which contradicts the government’s goals for growth, employment, and low inflation.
“The government clearly wants growth and needs the revenue to deliver this. Naturally, we all desire growth, fair wages, and a prosperous economy. But the whole environment that business operates in has to be right and these measures will have the opposite effect making things more challenging and growth less likely.
implementing it all in April or some form of incentive to reduce the amount paid by business if they recruit staff.
“The letter is from the whole Presidential team at the Chamber largely made up of business owners and leaders right across Greater Manchester and from all sizes of business and sectors. It shows the strength of feeling about this and the unifying effect it has had on the people who will, at the end of the day, be the ones responsible for driving growth.”
Local Presidents
The Chamber’s Local Presidents and Vice-Presidents are a vital link between the members in each local area and the central team. The role is about playing a key part in the local business community and representing local views.
The 10 boroughs of Greater Manchester are represented by the following business leaders:
Emma said: “Without a doubt the rise in Employers National Insurance Contributions is the main cause for concern with businesses alongside Visit: gmchamber.co.uk
Bolton President - Warran Bolton, Invisu
Bury President - Andy Roberts, Avoira
Manchester President
- Danny Williams, Next Level Consultancy Limited
Manchester Vice-President
- John Jones, Beever and Struthers
Oldham President - Kash Ashraf
Rochdale President
- Richard Hagan, Crystal Doors
Salford President - Dina Railean, Express Language Solutions
Stockport President - Lisa Roberts, Sterling Quality Services Ltd
Stockport Vice-President
- Sharon Seville, F1rst Commercial Recruitment
Trafford President
- Graham Dixon, Esprit Warehousing Ltd
Trafford Vice-President
- Paul Winterbottom, The Alternative Board
Tameside President
- Paul Westwell, Bromleys Solicitors
Wigan President
- Nichola Howard, Launch Events
“We understand that this increase will not be reversed but have suggested a phased introduction rather than For more information on how to get involved please contact the Marketing Team: communicate@gmchamber.co.uk
Wigan Vice-President - Anthony Grace, Ash Integrated Services
pay per click
How the public sector can use ppc to drive awareness and engagement
Public sector organisations, including local councils, government agencies, and universities, face a unique challenge in reaching and engaging their audiences.
Whether promoting public initiatives, recruitment drives, or community services, traditional advertising methods often fall short in today’s digital landscape.
This is where PPC (pay-per-click) advertising comes in.
With the right strategy, PPC can help government bodies and public institutions increase awareness, drive engagement, and ensure important messages reach the right people at the right time.
Why PPC is a Powerful Tool for the Public Sector
Unlike private businesses that focus on direct sales, public sector organisations often aim to:
• Increase awareness of policies, initiatives, and public services.
• Drive participation in consultations, events, and training programmes.
• Recruit staff for essential public sector roles.
• Encourage behavioural change (e.g. public health campaigns, climate action).
With tight budgets and the need for accountability, PPC offers a cost-effective, highly targeted way to reach specific demographics.
1. Google Search Ads: Capturing active interest
When people need public services, they search online first. Government bodies can use Google Search Ads to ensure they appear at the top of relevant search queries.
Example: A local council could run Google Search Ads targeting residents searching for “council tax support” or “free childcare schemes” to direct them to the appropriate council webpage.
Tip: Use ad extensions to provide additional information, such as direct links to service pages, phone numbers, and FAQs.
2. Display and YouTube Ads: Raising awareness at scale
While search ads target users actively looking for information, Google Display and YouTube Ads help raise awareness among a broader audience.
Example: A regional NHS trust could run YouTube video ads promoting flu vaccinations, ensuring key health messages reach a wide demographic before the winter months.
Tip: Video content is highly effective. A short 30-second YouTube ad explaining a public service can be more engaging than text-heavy web pages.
3. Social Media Ads: Engaging communities
Government bodies and public sector organisations can use social media PPC to connect with local communities and key stakeholders.
platforms for public sector PPC
• Facebook and Instagram Ads – Best for community engagement, event promotion, and behaviour change campaigns.
• LinkedIn Ads – Ideal for public sector recruitment and B2B outreach (e.g. supplier partnerships, government tenders).
• X Ads – Useful for real-time public service announcements and emergency updates.
Example: A city council could use Facebook Ads to encourage residents to participate in a consultation on new cycling infrastructure, targeting local users based on postcode.
Tip: Use geo-targeting to ensure ads only reach relevant areas (e.g. specific boroughs or constituencies).
4. Retargeting: Keeping your audience engaged
Many people visit government websites but do not take immediate action. Retargeting ads help bring them back and encourage participation.
Example: A university promoting postgraduate courses could retarget website visitors with LinkedIn ads encouraging them to book an open day.
Tip: Set up sequential messaging, so users see different ads over time (e.g. first ad = awareness, second ad = application reminder).
5. Measuring success: Proving ROI in the public sector
Accountability is key in public sector marketing. Unlike traditional campaigns, PPC provides real-time data to measure effectiveness.
Example: A police recruitment campaign could track applications submitted via Google Analytics, using conversion data to measure the cost-effectiveness of PPC ads.
Key metrics to track
• Click-through rate (CTR) – Are people engaging with your ads?
• Conversion rate – Are they taking action (e.g. signing up, watching a video, filling out a form)?
• Cost per acquisition (CPA) – Is the budget being spent efficiently?
Tip: Use Google Analytics and social media insights to track how PPC campaigns contribute to overall engagement goals.
Wrapping Up
Public sector organisations can no longer rely solely on traditional media to reach their audiences. PPC advertising offers a highly targeted, cost-effective, and measurable way to increase public awareness, drive engagement, and support critical government initiatives.
With the right strategy, councils, government agencies, universities, and public health bodies can ensure their messages reach the right people, at the right time, in the most effective way possible.
Find out more. For a free audit and proposal contact Zak and his team on 0113 3222 195 or email hello@exceedonline.co.uk exceedonline.co.uk
Matt Dawson, Rugby World Cup winner
Best
Zak Mulla Exceed
Graham Shiers with Students from Young Enterprise group HexaGrow
Contact Simon Edmondson on 07766 493428, email: Simon.Edmondson@businessnetwork.co.uk visit: businessnetwork-south-manchester.co.uk
Paul Mirage, Christiane Hutchinson, Sarah Mangan at the Irish
Consulate Manchester
wellbeing
How do you treat your long-term customers?
Many businesses make a sustained effort to court new clients and customers.
They hire sales staff, often incentivising them with the promise of commission, bonuses, awards and rewards. They give free seminars, attractive introductory offers, hold advice clinics, run networking events, invest in paid adverts and editorial, all to impress and entice potential new business.
But what happens to those new clients and customers once they’re on board?
How well do you treat your long-term customers?
It’s easy to forget that new customers are people who’ve been poached from other suppliers. They perhaps felt disenchanted, taken for granted, or that the levels of customer care had fallen over time.
It’s an all-too-easy mistake to make, perhaps having expected unhappy customers to communicate their displeasure and say if something wasn’t up to standard.
But customers are often busy.
They want an easy life and it’s only when things have gone too far or another attractive proposition comes their way that they decide it’s time to move on and start anew elsewhere.
There are many ways a business can continue to enthuse and motivate existing customers to feel good about continuing to trade with them.
Think about coffee shops. There
are coffee shops everywhere, a common sight in modern life, but many people remain loyal to their own particular shop. It’s convenient, they like the way their coffee’s made, they may fancy the barista, but even though many customers are happy to remain loyal to their brand, lots of coffee shops continue to incentivise them with loyalty and reward cards, free coffees, birthday treats and intermittent offers.
They reward long-term customers as a matter of course.
Retail, hospitality and customer-facing businesses often have two-for-one, early doors and discounts that inspire customers to visit as a one-off, but for them to return and become longterm customers other factors need to apply, like the quality of customer service, staff friendliness, the ambiance, how efficiently complaints are dealt with, all often more important than price.
And your customers’ priorities may be very different to yours.
I’m guessing we’ve all walked away from inexpensive but shoddy service and preferred to pay more for something quality, staying loyal if it’s consistently pleasant and reliable. Invitations to early product launches, VIP events, rewards and bonuses for being a ‘frequent flyer’ can be added inducements for someone to feel good about staying with your business.
There may be nothing on sale, just the promise of food, drink, goody bags, freebies and special offers as well as the opportunity to meet other business decision makers. But it’s
enough to make them feel valued, whilst providing a nudge to remain a client or customer. Who doesn’t like something for free!
Offering ways to support them and their business is another way to ensure that long-term customers feel special and important.
Providing workshops with speakers on relevant topics of interest could offer networking opportunities too, maybe meeting potential new customers and other businesses where there might be some synergy. An added bonus could be offering long-term customers time to raise their profile, deliver a spotlight and introduce their business to others in the room.
Every so often it’s important to remind your customers of other items in your range of goods and services. It may be that they’ve become used to placing a regular order, have forgotten or are unaware of all that you offer. Training days are a good time to provide hospitality, improve their skills, whilst also introducing them to different areas of your business.
Recommending your customers and clients helps their business growth too. If you’re aware that someone has a specific requirement and also know a person who can fulfil that need you’re in a key position to support both sides of the interaction. Understanding your customers means that you’re able to support them and provide ways to help.
What about feedback, surveys and suggestions?
Inviting long-term customers to share
their observations and thoughts about your business could tap into a valuable resource.
They will see your business differently to you and those in the boardroom and may have ideas, another perspective and alternative ways of doing things that could revolutionise what you do. You could obtain some excellent ideas and feedback from the exercise.
But in-depth knowledge of your customers takes time and comes from nurturing a long-term relationship, where you gradually learn about their business, understand their struggles, celebrate their successes and appreciate where they may be looking to grow.
Being interested in them and maintaining good communications helps your longstanding customers feel valued, even if at times you’re simply remembering their birthday or their children’s names.
Treat your long-term clients and customers well and it’s a win/ win situation for you all!
Manchester counsellor,
relationship counsellor, writer and media contributor offers help with relationship issues, stress management, assertiveness and confidence. She works with individual clients, couples and provides corporate workshops and support.
She’s author of 3 books, ‘Dealing with Stress, Managing its Impact’, ‘101 Days of Inspiration #tipoftheday’ and ‘Dealing with Death, Coping with the Pain’, all on Amazon and with easy to read sections, tips and ideas to help you feel more positive about your life. To order a copy or for more information, help and free articles please call 0161 928 7880 or visit www.lifestyletherapy.net
Susan Leigh MNCH (ACC) South
hypnotherapist,
places to meet
Chamber Space
Meeting and Conference Facilities, Hourly rates, 4-160 capacity, Full venue capacity 400, range of catering options, unlimited tea/coffee with room hire
Meeting Rooms (1-20 seats), Hourly, Half Day and Full Day rates, Free refreshments, Free Hi-Speed Wi-Fi, Co-working space available, Breakfast and Lunch can be ordered upon request
Chancery Place, 50 Brown Street, Manchester M2 2JG
3 Hardman Square, Spinningfields, Manchester M3 3EB
Large and small scale conferences, Meeting rooms, Event spaces, Central location Petersfield, Manchester M2 3GX sales@manchestercentral.co.uk 0161 834 2700 manchestercentral.co.uk
Marriott Hotel
Manchester Airport
Brasserie Blanc Bar & Restaurant, San Carlo Bar & Restaurant, Executive lounge, 2 Function spaces (140 and 50 capacities), Courtyard (private outdoor dining)
148 bedrooms and suites, 9 meeting and event rooms with capacity for 240 people theatre style, Restaurant and bar, South facing terrace, Private dining, Business centre
Water Street, St John’s, Manchester M3 4AW askus@thevanda.co.uk 0161 832 1188 marriott.com/manva
Marriott Hotel
Liverpool City Centre
Brew Bar (food and drinks), Oliviers breakfast restaurant, Merchant Bar (private bar/event space), 2 Function spaces (240 and 50 capacities)
One Queen Square, Liverpool L1 1RH libby.blackwell@deltahotels.com 07881 312158 liverpoolmarriott.co.uk
[One] London Road
Meeting Rooms, Co-working space, Free tea and coffee, Free WiFi, Screen and projector, Roof terrace
The Life Centre 10 meeting rooms, Capacity of 2 - 250 people, In-house catering, Free WiFi, Free onsite parking, Projector or TV in every meeting room 235 Washway Road, Sale, Cheshire M33 4BP enquiries@lifecentremcr.com 0161 850 0770 lifecentremcr.com
voco Manchester Bed and breakfast, Cosy meeting rooms, Large banquet space, Accessible rooms, Designed for disabled guests 59 Portland Street, Manchester M1 3HP khealey@bespokehotels.com 0161 518 2936 www.hotelbrooklyn.co.uk
Worsley Park Marriott Hotel
Restaurant and Bar, 9 Meeting rooms, Leisure club & Gym, 18 Hole Golf Course Walkden Road, Manchester M28 2QT
If you currently have the printed edition of Business Connect Magazine available at your venue and you’d like to feature in our Places to Meet section please contact Paul Mirage at paul@businessconnectpublishing.co.uk
If you’d like to host our magazine at your site and feature on this page please contact Paul at the above email.
3 Day Supply Chain Expo. Business Connect Magazine are media partners
17 Jun 2025 10.00am - 5.00pm
18 Jun 2025 10.00am - 7.00pm
19 Jun 2025 10.00am - 3.00pm
Venue Hall 4, NEC, Marston Green Birmingham B40 1NT
Cost FREE (pre-registration required, tickets available soon from website). Contact multimodal.org.uk
pro-manchester
Full programme of events available online. Contact Nicola McCormick 07929 671755 nicola.mccormick@pro-manchester.co.uk pro-manchester.co.uk
Property Catalyst Club
Leeds Networking Lunches for the Property Sector - 19 Jun, 9 Oct
Costs, Timings, Venues and booking detailscontact organisers below (invitation only):
Contact Graham Shiers 07818 675 310 www.propertycatalystclub.co.uk
SHOUT BUSINESS EXPOS
2025
Annual business fairs across Northern venues. Free to visit, all sectors welcome to exhibit. Business Connect Magazine are media partners and supporters.
Liverpool Business Expo 2025 23 May 9.00am - 3.00pm
Venue Aintree Racecourse, Ormskirk Road, Aintree, Liverpool L9 5AS
