Management Through Owner’s Eyes
Leaders with a Vision
Bob Fittipaldo, VP of Property Management
Bob Fittipaldo is a seasoned leader with over 20 years of extensive experience in facilities and property management. He oversees a vast portfolio encompassing over 5 million square feet of commercial real estate with meticulous attention to detail. He leads a team of experienced field technicians and the industry’s first client experience specialists, infusing a hospitality-inspired approach into their service delivery
Lindsay Files, Chief Financial Officer
Lindsay Files serves as the CFO at NAI Burns Scalo, where her strategic vision and financial acumen drive organizational success. Collaborating with the CEO and executive team, Lindsay develops strategies to secure financial resources while mitigating risks. She maintains strong relationships with financial partners, overseeing budgeting, accounting, and cash management to ensure accurate reporting and analysis.
Adam Dodson, Controller
Adam Dodson serves as the Controller at NAI Burns Scalo, bringing nearly a decade of financial expertise. With a keen skill for internal controls, Adam oversees all financial operations, ensuring accuracy, efficiency, and compliance. He and his team leverage their proficiency in Yardi and skillfully prepare comprehensive financial reports, including operating expense reconciliations for investors.
Kelly Mihalik, Client Experience Supervisor
Kelly Mihalik is the Client Experience Supervisor at NAI Burns Scalo, where she excels in managing tenant on-boarding and fostering positive tenant relations. With a keen focus on delivering exceptional service, Kelly ensures that clients receive unparalleled support and attention to detail; maintaining a 24/7 concierge-level experience guarantees that client needs are consistently met with excellence.
Management Solutions Tailored for Your Asset
For nearly 70 years, our name has been synonymous with trust.
Whether you need facility management services, accounting services or both, our goal at NAI Burns Scalo is to ensure your property runs at peak performance. Together, we will develop property management strategies and implement short and long-term plans for your property to maximize revenue, reduce operating expenses, and prepare for capital improvements.
We are problem-solvers, and we are proud of what we’ve achieved and what we will accomplish with you. Is there an asset or a project in your portfolio that would benefit from our attention?
• Building Maintenance
• Service Contract Management
• Property Accounting
• Client Experience & Tenant Relations
Property Management Services
Preventative Maintenance
Our thorough inspections provide detailed assessments, identifying potential issues before they escalate, saving you time and money in the long run. Trust our expert team to deliver comprehensive reports and proactive solutions, ensuring the continued success of your properties. Invest in the longevity and profitability of your assets.
Building Maintenance
Elevate your property’s maintenance standards with NAI Burns Scalo’s comprehensive commercial real estate maintenance services. Our dedicated team ensures your property remains in top condition, enhancing its appeal and value. From routine upkeep to emergency repairs, trust us to provide prompt, reliable, and cost-effective solutions tailored to your needs. Partner with NAI Burns Scalo for hassle-free maintenance that preserves the integrity and longevity of your commercial real estate assets.
Annual Operating Budgets
Trust NAI Burns Scalo to optimize your commercial real estate investments with our Annual Operating Budgeting services. Our expert team collaborates closely with you to develop customized budgets and CapEx improvements that align with your financial goals and property needs. With a focus on transparency and efficiency, we ensure every dollar is maximized to enhance your property’s performance and value.
Purchasing Power
The scope and quantity of services we provide create savings regarding services, products, and talent. Our pre-approved list of vendors is more responsive and price-sensitive when working with an established marketleading third-party firm. While achieving cost-savings is our primary objective, we never compromise service through this process.
Service Contract Management
Our seasoned team brings years of expertise to managing vendor relationships to ensure your operations run seamlessly and cost-effectively. Our approach ensures that contracts are structured to optimize cost-effectiveness while maintaining service quality, ultimately leading to significant savings over time. Moreover, our proactive management of vendors minimizes disruptions to property operations, enhancing tenant satisfaction and retention.
Day Portering
Our Porter team ensures your property maintains a pristine appearance throughout the day, appealing to all senses and attracting prospective clients. With tailored cleaning schedules and thorough attention to detail, we create a welcoming environment that reflects positively on your brand.
Client Experience
We prioritize delivering exceptional client experiences, ensuring smooth tenant relations and unparalleled service for commercial property owners. Our dedicated team goes above and beyond to foster positive tenant experiences, addressing inquiries promptly and resolving issues efficiently. With a focus on communication and responsiveness, we build strong relationships with tenants, resulting in higher satisfaction rates and increased tenant retention.
Property Management Solutions
Foster Plaza 9 | Pittsburgh , PA
186,473 square-feet of Class A Office spaces, tenant lounge, and conference center managed by NAI Burns Scalo
The Piazza at South Fayette | Pittsburgh , PA
49,000 square-foot high-demand retail, restaurant, and entertainment destination managed by NAI Burns Scalo
Budgeting & Forecasting
NAI Burns Scalo prepares comprehensive annual budgets for your real estate investment. Our process ensures proper cash reserves are in place for operating spends such as taxes and insurance, capital spends and tenant leasing costs and commissions. Our budgeting process leads to potential cost reductions, proper cash management, and executing lender requirements. This allows us to efficiently manage your investment, while owner maintains as much or as little involvement in the process along the way.
Monthly Reporting
Count on NAI Burns Scalo to seamlessly track and confirm the financial health of your assets. These tasks encompass monthly financial reports, tenant recovery reconciliations, tenant recovery escrows, and budgeting/forecasting. Our comprehensive accounting platform, supported by our dedicated team and stringent internal controls, ensures meticulous financial reporting that you can trust.
Accounts Payable
With a focus on timeliness and precision, our dedicated NAI Burns Scalo’s accounts payable team delivers efficient and accurate payment processing - handling vendor invoices promptly, minimizing delays, and optimizing cash flow management. We can negotiate favorable terms with vendors, resulting in cost savings and enhanced profitability for property owners.
Accounts Receivable
Our dedicated financial professionals manage tenant accounts, minimizing delinquencies and maximizing cash flow. Leveraging our expertise, we implement effective strategies to reduce arrears and mitigate financial risks, optimizing the financial performance of your property portfolio.
Tenant Recoveries
NAI Burns Scalo can pinpoint opportunities for tenant recoveries, including expenses such as TICAM (Taxes, Insurance, Common Area Maintenance). This proactive approach maximizes revenue potential and maintains a healthy financial outlook for the property, contributing to its long-term sustainability and value appreciation in the market.
