From Inside The Fish Bow

by Ken Thim

trade discounts, terms, freight and weight requirements and carton quantities. Whenever possible check the customerb credit prior to your presentation. Subsequent delays and possible credit rejection are a mutual embarrassment.

Be Prompt

Be on time for scheduled aPpointments. Time is money and a more pleasant rapport is generally implemented by punctualitY' If tardiness is unavoidable or absenteeism is unpreventable, contact the buyer's office and the extent of the injury will certainly be minimized. Check for open-to-buy schedule. First or impromtu visits are far more convenient on this basis and create a more hosPitable atmosphere.

Be Considerate

Many offices lack the securitY and privacy that lend themselves ll|e flil0 cal|$ t'lill| lhe ilfi Pn0flffi!