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A key contribution to the remarkable growth of Scherer Brothers Lumber Company is our increased levels of customer service. We consistently search for new programs which help us to better serve our customers.

One such program is our Pricing Information System. Working with Dataline, we developed a system add-on which allows our customers to directly access information within our corporate Dataline system. Primarily, the Pricing Information System has been used to protect our customers from volatile lumber prices. They have instant access to our Dataline system for the most up-to-date lumber prices. We also make these prices available to our customers on computer floppy diskettes which are distributed and guaranteed for 90 day intervals.

The best part of the Pricing Information System is that it allows our customers to do business with us 24 hours aday, seven days a week. That high level of customer service is what separates Scherer Brothers Lumber from our competitors.

While all of our customers do not currently utilize the Pricing Information System, we expect participation to grow in the future. Some time next year we plan to implement ordering capabilities which, in addition to checking price information, will also allow our customers to electronically upload orders to our Dataline system.

Dataline has been a good technology partner working cooperatively to help deliver the technology tools we require to meet our growth and profitability goals.

-Bill Clemen, Systems Manager Scherer Brothers Lumber Co.

To learn more about how a Dataline solution can help you better numage your business, call us today.

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