A MOMENT FOR TOMORROW: BUCKLAND CARE TIME CAPSULES
Across Buckland Care, our homes have been busy creating something truly special - time capsules filled with memories, messages, and little treasures from life in 2025
At The Firs, residents were joined by the Town Mayor, Penny Lewis, and local school pupils to seal a capsule filled with poems, photos, and newspaper clippings - all shared over sunshine and cream teas.
Over at Kingland House, the team gathered keepsakes, handwritten letters, and photographs that tell the story of daily life in the home. Together, they paused to reflect on the moments that truly matter and sealed them safely away for the future
The Orchards took the same thoughtful approach, choosing items that represent life at the homefrom handwritten notes and photos to a copy of their activity calendar and the local newspaper The capsule was buried in the garden with smiles and a few happy tears
And at Hartwell Lodge, residents and staff created a beautiful mix of crafts, an autumn menu, a “Hello to 2035” letter, and words from both staff and residents describing what makes their home so special The moment was shared with families and local friendsa memory in itself to be treasured
Each capsule has now been carefully sealed and tucked safely away, ready to be opened in 2035. We can only imagine the joy and curiosity when they’re unearthed again - and the stories they’ll tell about our homes, our people, and the care that comes from the heart.
At Buckland Care, we believe every moment tells a story -and these capsules are our way of saying, “We were here We cared And we made memories worth keeping”
We’re thrilled to share that the team at Inglefield has been reaccredited with the prestigious Gold Standards Framework Quality Hallmark Award –achieving the highest possible Platinum status!
FOR END-OF-LIFE CARE
This incredible recognition is a testament to the team’s unwavering commitment to providing exceptional end-of-life care, ensuring that every resident receives compassion, dignity, and comfort through life’s most sensitive moments
Home Manager Charlotte Willis shared, “This award isn’t about us – it’s about the people in our care, and our commitment to walking with them, and their loved ones, through life’s most sensitive moments”
Presented at the GSF Annual Conference & Awards on 26 September in Birmingham, the award celebrates outstanding, person-centred care across the UK. This year’s ceremony honoured 172 organisations, including 139 care homes, 10 domiciliary care agencies, and 17 hospital wards.
AUTUMN WORD SEARCH
Inglefield – which offers nursing, residential, respite, dementia, and specialist palliative care – first achieved GSF accreditation several years ago, and this reaccreditation with Platinum status recognises their continued excellence, ongoing training, and embedded culture of compassionate, person-centred care
Congratulations to the entire Inglefield team on this remarkable achievement – a proud moment for all of us at Buckland Care, and a powerful reminder of the lasting impact of exceptional care.
THE FIRS SHINES BRIGHT WITH FESTIVAL OF LIGHTS CELEBRATION
The Firs recently had the pleasure of marking the festival of lights with a vibrant and culturally rich afternoon, led by team members Sheeya and Liji Dressed in stunning five-metre saris, they shared stories and traditions of the festival highlighting how light triumphs over darkness and good over evil
The residents were captivated as they learned about the meaning behind the festival, the customs involved, and its place in cultural celebrations Afterwards, everyone enjoyed authentic Indian sweets and spiced tea delights that went down a treat.
The event concluded on a high note with a special performance by Sheeya and Liji’s children, who brought music and dance into the home, filling the room with smiles and applause.
Home Manager Nikki reflected: “It was such a special afternoon full of colour, laughter and learning Everyone thoroughly enjoyed the experience, and it was wonderful to see our staff and their families sharing their culture so beautifully with our residents”
At Buckland Care we value cultural diversity and are always looking for opportunities to bring traditions from around the world into our homes
This year’s Diwali celebration at The Firs was a perfect example of that togetherness in action
MACMILLAN COFFEE MORNING ACROSS BUCKLAND CARE
What a wonderful morning it was across all our Buckland Care homes as we came together for this year’s Macmillan Coffee Morning. From homemade cakes and biscuits to raffles, quizzes, and plenty of laughter, every home brewed up something special in support of such a meaningful cause
Residents, families, and team members rolled up their sleeves and baked, poured, and chatted - all while raising funds to help people living with cancer The sense of community was truly heartwarming, with everyone doing their bit (and enjoying a slice or two along the way!)
A huge thank you to everyone who joined in, donated, or helped make the day such a success Together, we raised nearly £600, and this was matched by the management team as well
RESIDENTS AT WEST BANK RESIDENTIAL HOME ENJOY
AN UNFORGETTABLE FALCONRY VISIT
Residents and staff at West Bank were treated to an extraordinary afternoon thanks to a special visit from Wye Valley Falconry The session featured a stunning selection of birds including several species of owls, Chester the Harris Hawk, and even a majestic eagle
The falconer, Luke, shared fascinating stories about how the birds are trained, their natural hunting instincts and how they are cared for offering our community a rare up-close encounter and deeper appreciation of these remarkable creatures.
Many residents had the unforgettable experience of donning a falconer’s glove and handling a hawk or an owl themselves, while others watched with delight, laughter and plenty of photos
Home Manager Judy said: “Our residents were absolutely captivated by the falconry visit It was wonderful to see the joy and curiosity it brought to everyone Experiences like this really make our days extra special here at West Bank”
This session forms part of West Bank’s ongoing programme of meaningful activities designed to bring the outside world in, spark conversation and create lasting memories From music and art to animal visits, these experiences aim to enhance wellbeing and encourage social connection
A heartfelt thank you goes out to Luke and the team at Wye Valley Falconry for such an unforgettable and educational afternoon with our West Bank family
AN AFTERNOON AT THE THEATRE: MY FAIR LADY CAPTIVATES HARTWELL LODGE RESIDENTS
Residents of Hartwell Lodge took part in a special outing in September to attend a matinee performance of My Fair Lady, presented by the local musical society The afternoon featured well-known songs, plenty of lively moments, and the chance to share in the story together
During the interval, ice creams were enjoyed a perfect accompaniment to the show After the final curtain call, residents chatted about their favourite scenes and remarked on what stood out to them
Home Manager Jennifer Daly noted: “Taking our residents to events like this is about much more than just entertainment it’s about creating memories, igniting conversation, and keeping beloved interests alive” Thanks to the dedication of the Hartwell Lodge team, residents continue to enjoy engaging experiences in the local community that bring connection and conversation back home
A PAWSITIVELY HEARTWARMING AFTERNOON AT BRUNSWICK HOUSE
Residents at Brunswick House were recently treated to a truly special visit from Sasha, a gentle therapy dog, and her devoted owner, Tess, from Pets As Therapy
Sasha quickly became the star of the afternoon calm, affectionate, and always ready for a pat or a treat Her presence filled the room with smiles and laughter, as many residents fondly reminisced about their own much-loved pets Tess’s warm conversation helped bring those memories to life, creating a beautiful atmosphere of connection and joy.
The team at Brunswick House extends heartfelt thanks to Sasha and Tess for bringing such warmth and comfort to everyone. Their visits never fail to brighten the day and we’re already looking forward to the next one
GENERATIONS CONNECT: KINGLAND HOUSE RESIDENTS
INSPIRE LOCAL CHILDREN WITH STORIES AND PEARLS OF WISDOM
As children across Poole prepared to head back to the classroom this September, residents at Kingland House were busy sharing their own treasured memories of school days – along with a few heartfelt tips for today’s pupils
The home invited residents to reminisce about their early school experiences. Stories flowed about slate boards, riding bikes to school, favourite teachers, and the joy of playing in the playground with friends.
Alongside these fond recollections, residents offered their pearls of wisdom for children starting or returning to school Advice ranged from practical reminders – such as “always get a good pair of shoes” – to words of encouragement like “treat it like an adventure”
Home Manager Tracy said: “It was lovely to hear our residents reflect on their own school days, and the advice they shared was full of warmth and encouragement The children of today face different challenges, but the importance of kindness, curiosity, and making friends is timeless”
The activity brought back plenty of smiles and sparked conversation among residents, staff, and families, reminding everyone how much wisdom and experience older generations have to pass on
A SPOOKTACULAR HALLOWEEN ACROSS BUCKLAND CARE
Halloween was a frightfully fun affair across Buckland Care this year, with residents and team members going all out to celebrate in style!
Each home was transformed with imaginative decorations from ghostly garlands to cheerful pumpkins as everyone joined in to create their own unique take on the spooky season. There were pumpkins carved with care, cobwebs carefully hung, and plenty of laughter as residents, staff, and visiting children worked side by side to bring the Halloween spirit to life.
The creativity and teamwork on display were truly inspiring, proving once again that a little imagination (and perhaps a sprinkle of glitter) can make any celebration extra special It was a wonderful way to bring joy, fun, and togetherness to all our homes this autumn
THE ORCHARDS TURNS PINK FOR BREAST CANCER
AWARENESS
The team and residents at The Orchards came together to support Breast Cancer Awareness with a wonderful cake sale, raising funds for this important cause while enjoying plenty of sweet treats and smiles
A big thank you goes to Sam, the hairdresser’s daughter, for baking such delicious cakes, and to Courtney for her beautifully decorated cupcakes. Appreciation also goes to Nicki O’Brien’s mum for her generous contribution of even more bakes her kindness helped make the day extra special.
Staff and residents alike embraced the occasion by wearing pink, filling The Orchards with warmth, laughter, and community spirit It was a fantastic effort by all, showing just how much can be achieved when everyone comes together for a good cause
WOODLAND COURT RESIDENTS CONNECT WITH NATURE AT STAUNTON COUNTRY PARK
Residents from Woodland Court enjoyed a wonderful day out at Staunton Country Park, spending time exploring the grounds, admiring the animals, and soaking up the peaceful atmosphere The visit was filled with smiles and conversation, offering a refreshing change of scenery and a lovely opportunity to reconnect with nature
Regular outings and animal therapy sessions play a vital role in supporting residents’ well-being across all Buckland Care homes These activities do more than simply provide enjoyment they help stimulate the mind, encourage gentle exercise, and bring comfort through shared experiences and the joy of companionship
At Buckland Care, every home aims to create opportunities like this, helping residents stay active, engaged, and connected to the world around them.
EMPOWER & GROW: HELPING OUR PEOPLE SHINE
At Buckland Care, Empower & Grow is more than a value – it’s a promise. A promise to every team member that their ideas matter, their growth matters, and their confidence matters. Because when people feel trusted and supported, they don’t just do their jobs – they thrive in them.
Empowerment doesn’t always look like grand promotions or new titles It’s often found in the smaller moments – when someone feels safe to speak up, try something new, or take the lead on an idea that lights them up That’s the kind of growth that changes not just careers, but whole teams
A Culture That Lifts People Up
Across Buckland Care, we see empowerment in action every day It’s the carer who’s encouraged to share a fresh idea for activities and ends up leading them with confidence It’s the kitchen assistant who’s supported to train as a chef, discovering a new sense of pride in their work It’s the new starter who’s gently guided by a mentor until the nerves fade and their natural warmth shines through
We’ve seen it in countless ways – and we make sure it doesn’t go unnoticed
That’s why the GEM Awards (Going the Extra Mile) are such a special part of our culture. They don’t just celebrate great care; they celebrate personal growth, initiative, and teamwork. Each nomination tells a story of someone stepping forward, taking ownership, and making a difference.
When someone wins a GEM Award, it’s not just a pat on the back. It’s a moment that says, “We see you. We believe in you. Well done”.
Growth That Feeds Confidence
At Willow Bank, Head Chef Liam’s creativity has flourished because he’s been empowered to experiment – from his much-loved “Taste of Home” menus to dementia-friendly dishes that bring comfort and connection That freedom to innovate didn’t just earn him national recognition; it inspired his whole team to see food as more than a meal, but as a way to spark joy and memories
At Inglefield Nursing Home, the team’s confidence and commitment led to achieving the prestigious Gold Standards Framework Quality Hallmark Award for end-of-life care That success came from empowering staff to use their judgement, share ideas, and develop their skills – knowing their input shapes the home’s success
And at West Bank, the culture of encouragement has created a team that families describe as “happy, caring, and dedicated” Their perfect 99 rating, out of 10, on Carehomecouk reflects not just their professionalism, but their pride -and that comes from feeling trusted and valued.
Growing Together
Empowerment isn’t only about professional development – it’s about personal growth too. We see it in the way people lift each other up, share knowledge, and support one another. When someone learns something new, everyone benefits When someone steps into their confidence, it shows in every smile and every interaction with residents
We’re proud that so many of our team members have grown with us – from care assistants to home managers, from kitchen porters to head chefs Each journey is proof that with belief, encouragement, and opportunity, people flourish
The Power of Trust
When we say Empower & Grow, we mean it We trust our people to make decisions, try new things, and be themselves Because that’s how confidence builds – one choice, one idea, one small act of courage at a time
Growth doesn’t happen in a straight line, and empowerment isn’t about perfection It’s about creating an environment where people feel supported to learn, stretch, and shine – knowing they’ve got a team behind them cheering them on. At Buckland Care, empowerment is how potential turns into purpose.
And growth? That’s what happens when people are given the freedom to be their best.
LIZZIE’S ARTISTIC PASSION AT WILLOW BANK
Since moving into Willow Bank in March 2023, Margaret affectionately known as Lizzie has filled our home with colour, creativity, and charm Born and raised in Handsworth, Birmingham, Lizzie’s life has always been rich with stories, family, and imagination Her lifelong curiosity about history, especially the Tudor period and King Henry VIII, once inspired her to trace her family roots all the way back to the 17th century!
A devoted wife to her husband John and loving mother to her daughters Sarah and Rebecca, Lizzie has always nurtured others first as a housewife, then as a nursery nurse Today, she continues to nurture in a different way through art
What began as a simple pastime has grown into a true passion. Whether painting the soft beauty of flowers or the thrilling drama of ships upon the sea, Lizzie pours her heart into every brushstroke. Each piece carries its own story, waiting for the eye of the beholder to discover its meaning.
BAKING JOY AT MULBERRY HOUSE
There was a wonderful aroma wafting through Mulberry House as the ladies rolled up their sleeves for a fun afternoon of baking! Mixing bowls, wooden spoons, and smiles filled the room as residents worked together to create delicious chocolate chip and blueberry muffins
Beyond the sweet treats, these moments mean so much more Baking encourages creativity, boosts confidence, and brings a real sense of purpose and togetherness
At Buckland Care, all our homes offer meaningful activities like this helping residents reconnect with hobbies and experiences they once loved before moving into care. Whether it’s baking, gardening, or painting, these moments bring comfort, joy, and a wonderful sense of familiarity
BUTTERNUT SQUASH AND SWEET POTATO SOUP
FROM HARTWELL LODGE
INGREDIENTS
FOR THE SOUP
500g sweet potatoes peeled and diced
1 butternut squash
peeled, deseeded and diced
1 tbsp clear honey
1 tbsp olive oil plus a drizzle
2 onions roughly chopped
3 garlic cloves crushed
1l vegetable or chicken stock
1 tsp cinnamon
1 tsp grated nutmeg
100ml double cream
INGREDIENTS
FOR THE TOAST
1 tbsp olive oil
3 garlic cloves crushed
100g butter
METHOD
zest 1 lemon
2 tbsp snipped chives
1 tbsp chopped thyme
2 ciabatta loaves, cut into slices
STEP 1: Heat oven to 220C/200C fan/gas 7 Put the sweet potato and butternut squash on a baking tray and add the honey and a drizzle of olive oil Roast for 40-45 mins until soft and starting to caramelise at the edges, stirring occasionally
STEP 2: Meanwhile, fry the onions in 1 tbsp olive oil until soft, then add the garlic, chicken stock, cinnamon and nutmeg Bring to the boil, and simmer for 5 mins
STEP 3: Remove the sweet potatoes and butternut squash from the oven and add to the pan with the stock. Blend everything until smooth using a stick blender. Stir in most of the cream and bring back to a gentle simmer, and season with salt and pepper to taste.
STEP 4: To make the lemon & garlic toasts, gently warm the olive oil and garlic in a pan over a low heat for a few mins; the garlic should be softened but not browned. Remove from the heat and mix in the butter and lemon zest until smooth. Leave to cool, then stir in the chives and thyme.
STEP 5: Toast the ciabatta slices, and top each with a spoonful of garlic butter. Serve with the soup, drizzled with the remaining cream, and some black pepper
KINGLAND HOUSE RESIDENTS ENJOY THE BEAUTY OF POOLE PARK ALL YEAR ROUND
The team at Kingland House make the most of their location just ten metres from the stunning Poole Park, regularly taking residents for walks to enjoy the natural surroundings and fresh air.
Whatever the season, there’s always something to see and appreciate. From summer strolls alongside the lake home to swans, geese, and other wildlife to crisp winter mornings overlooking the water, these visits have become a regular and valued part of life at Kingland House.
Poole Park itself is a highlight of the area, featuring a large lake, boating facilities in the warmer months, and a miniature railway that adds to the charm of the setting
These outings offer residents an opportunity to enjoy nature, gentle activity, and the peaceful atmosphere of one of Poole’s most scenic locations all just moments from their front door
SPREADING KINDNESS, ONE SHOEBOX AT A TIME
This Christmas, our homes are once again spreading kindness through local shoebox appeals, collecting gifts for nearby charities and community groups
Each Buckland Care home is supporting a different cause - from children’s charities to homeless sheltershelping to bring a little extra joy to those who need it most To find out how you can get involved or donate, please get in touch with your local Buckland Care home
CELEBRATING OUR FIRST GEM AWARD WINNERS –
SEPTEMBER
At Buckland Care, we believe that our greatest strength lies in the compassion, dedication, and positivity of our people. To recognise and celebrate these everyday stars, we introduced the GEM Awards – short for Going the Extra Mile.
Each month, we honour individuals across our homes who truly embody the Buckland Values: Care with Compassion, Create Positivity, Empower & Grow, and Respect Everyone
You can read more about the GEM Awards and their purpose here: Celebrating Our Everyday Stars – The GEM Awards at Buckland Care
The winners for September have each gone above and beyond in their roles, bringing our values to life every single day
Ella Watts from Hartwell Lode
Buckland Values Shown: Empower & Grow / Compassion is Key
Ella is fairly new to the care team but has already made an incredible impact She’s taken a new starter under her wing, showing her how to empower and grow in her role while ensuring every resident receives compassionate care Ella’s kindness and enthusiasm light up the home, making residents smile each day
Abdul Machinchery from Inglefield
Buckland Values: Create Positivity
Abdul is the definition of a team player. He goes above and beyond to support his colleagues on every shift, fostering teamwork and positivity throughout the home. His encouragement and leadership make Inglefield a brighter place to work and live
Claudiu Ioan Junc from The Firs
Buckland Values: Care with Compassion
Claudiu’s cheerful spirit and golden heart make him a joy to be around He never fails to bring a smile to residents and colleagues alike, creating a warm and happy atmosphere His dedication and genuine love for his job shine through in everything he does
Cheyne Masterten-Smith from West Bank
Buckland Values: Care with Compassion / Create Positivity / Empower & Grow
Cheyne’s kindness and unwavering support make a profound difference to everyone around her She offers grounded advice, empathy, and encouragement, fostering an environment where others feel valued and empowered Cheyne truly lives the Buckland Values and is a role model to all
Victoria Tame from Woodland Court
Buckland Values: Care with Compassion / Respect Everyone / Create Positivity
Vicky is a true example of dedication and reliability She approaches her role with tireless commitment, ensuring each resident’s needs are met to the highest standard Always calm, kind, and respectful, she values every resident and colleague she works alongside
Once again, a huge congratulations to our September GEM Award winners! Your hard work, compassion, and positivity make a world of difference to our residents, families, and teams. Thank you for Going the Extra Mile and making Buckland Care such a special place to live and work.
We look forward to celebrating all our future monthly winners who continue to shine and inspire across our homes.
