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INDUSTRY • AG • TECH • RESEARCH

Building an economy that supports the community’s vision of a quality place to live, work and play By: Al Heuton, Executive Director Brookings Economic Development Corporation What is Brookings Economic Development Corporation (BEDC)? What do we do, and who do we work for? BEDC is a 501(c)6 private, non-profit organization funded by seven partners: •City of Brookings •Brookings County •Regional cities of Volga, Arlington •Brookings Health System •Brookings Municipal Utilities •South Dakota State University A representative from each of these partners serves on BEDC’s board of directors along with a representative of the Brookings Area Chamber of Commerce and six privatesector individuals. An additional 20 individuals serve as non-voting members. BEDC has created and implemented a strategic economic development plan for the county composed of five vision components and primary goals and initiatives related to each: •Smart and balanced growth •Economic prosperity •Competitive business environment •High-quality community •High-performance community This strategic plan provides the structure for BEDC’s work program. Positively impacting the lives of residents through our actions is the main reason we go to work every day. A few of the key community projects currently underway are summarized below. Community Visioning Engaging the community in the visioning process provides guidance to BEDC and other

The South Dakota Education Campus opened last fall at the city’s Research & Technology Center on 32nd Avenue.

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BEDC’s Ag Tech Center on 32nd Avenue in Brookings will offer space for research commercialization and scaling up of new inventions and product.

organizations and creates a vision of a future community that will have broad-based support. Late last year BEDC conducted a community survey and a visioning charrette, an intensive day-long planning session where citizens collaborated on a vision for development of the future of Brookings. Over 1,000 residents responded to the survey and 115 residents participated in the charrette, providing valuable input for future planning and projects.

they plan for retirement. Marketing initiatives are under way to position Brookings as an active adult retirement community.

Entrepreneurship Program The Brookings area is abundant with resources for entrepreneurs. BEDC will be implementing a program this year designed to fully take advantage of these resources and investments by expanding entrepreneurial support and opportunities.

Vision Brookings II Vision Brookings II is a five-year, $2.5 million initiative to ensure a strong and prosperous future for the area. BEDC is responsible for managing the program and keeping investors informed. BEDC’s annual work program can take us down many different paths, but all lead to the same destination, which is ultimately the creation of that perfect place that current and future residents want to call “home.”

South Dakota Education Campus A main concern expressed by existing businesses has been the need for a training center located in Brookings. The South Dakota Education Campus at Brookings opened last fall and offers education and www.BrookingsEDC.com • (605) 697-8103 training opportunities for businesses and Business Development Retaining and growing existing businesses community residents. as well as recruiting new businesses that will enhance our community, retain and attract Agriculture Technology Center Construction will be completed this sumresidents, and provide high-wage opportunities are BEDC’s focus. We also help promote mer on BEDC’s Ag Tech Center, located on the community by maintaining and distribut- 32nd Avenue. The 30,000-square foot facility ing market information such as sales tax and will provide opportunities for research comdemographic statistics to city officials and mercialization and scaling up of new inventions and products. local developers.

Active Adult Retirement Community The next 20 years present an opportunity for Brookings to capture Baby Boomers as

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BUSINESS • RETAIL

The Brookings Register • 2014 • www.brookingsregister.com

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Advertisers HEALTH • WELLNESS • FINANCIAL Midwest Ear, Nose & Throat...................... 3 Anderson Insurance .................................... 4 Homecare Services .................................... 5 Legacy Financial Partners / Ameriprise Financial............................ 6 & 7 Brookings Health System .................. 8 & 9 Della Tschetter Insurance.............. 10 & 11 United Living Community ...................... 12 Dacotah Bank............................................ 13

Paul Kruse State Farm Insurance .......... 14 Meyer Orthodontics.................................. 15 Yorkshire Dental Clinic.............................. 16 Sanford Health .......................................... 17 First Bank & Trust .................................... 18 Brookings Dental Clinic............................ 19 Ben Hauck American Family Insurance ...................................... 20 College of Nursing, SDSU ...................... 21

INDUSTRY • AG TECHNOLOGY RESEARCH BEDC ........................................ Inside Cover SDSU University Relations .......... 22 & 23 3M.............................................................. 24 Agri-Tech .................................................. 25 Quality Tool Inc ........................................ 26 Bel Brands USA ...................................... 27 Larson Manufacturing ................ 28 & 29 Research Park at Innovation........ 30 & 31 Falcon Plastics/ Premier Source .......... 32 Twin City Fan & Blower .......................... 33

SPORTS • RECREATION ENTERTAINMENT Pheasant Restaurant & Lounge............ 57 Prairie Repertory Theatre .......... 58 & 59 Swiftel Center................................ 60 & 61 Chris Prussman Racing .............. 62 & 63

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HOME HOME IMPROVEMENT

COMMUNITY LIFESTYLES

Century 21 - Gustafson, Krogman & Associates ................ 34 & 35 Troy's Wood Specialties ............ 36 & 37 Accessible Space .................................... 38 Brookings School Building Trade.......... 39 Preferred Woodwork, Inc. .......... 40 & 41 Best Choice .............................. Back cover

Teen Challenge of the Dakotas .......................... 42 & 43 Brookings School District ........ 44 & 45 SD Humanities .......................... 46 & 47 BATA ...................................................... 48 Sioux Valley School District................ 49 Brookings Landfill ................................ 51 City of Volga ........................................ 52 Peace Lutheran Church ...................... 53 SD Humanities .......................... 54 & 55 Arlington School District .................... 56

BUSINESS • RETAIL Hy-Vee ...................................................... 1 Allegra .......................................... 64 & 65 Einspahr Auto Plaza.................... 66 & 67 The Depot .............................................. 68 SDSU University Bookstore ................ 69 Brookings Auto Mall.................... 70 & 71 Clites Electric .......................................... 72 Dave's Collision Repair Center ............ 73 La-ti-Da ........................................ 74 & 75 Automotive Service Center ................ 76 Ritz Hair Studio & Day Spa.................. 77

Wink's Fine Jewelry .............................. 78 Cover to Cover........................................ 79 Mr. V's Professional Body Shop .......... 80 Schadé Vineyards .................................. 81 Mediacom .............................................. 82 Tom Anderson Optical .......................... 83 Availability Employment Services........ 84 Banner Associates ................................ 85 Swiftel Communications ...................... 86 First Bank & Trust.................................. 87 Audio Connections...................... 88 & 89


HEALTH • WELLNESS • FINANCE

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HEALTH • WELLNESS • FINANCE

Keeping informed to keep you educated Anderson Insurance Associates in Brookings takes a straightforward approach to its business: "We insure people: not cars, not homes, not businesses, not physical things, only people. That's what separates us from most other insurance people." Now in its 30th year of serving the Brookings area, owner Terry Anderson and office manager/agent Jessica Blum continue the philosophy that he brought to the business when he started: "Our primary goal is to educate people, to help them make better insurance decisions." As to their clients' needs, Terry said that about a third of Anderson Insurance's business is Medicare. He added, "That won't change. We'll still be the go-to people for Medicare. "We're also working with small businesses, a lot of whom still have group insurance. That's another third of our business. "The third that is under-65, individual health insurance, that's the big change. We're not sure what the traffic pattern will be now. There's going to be new traffic patterns." Those new patterns are being driven by the Affordable Care Act. Terry explained, "For two or three years we've been talking about the Affordable Care Act. Now it's here. We've had several months to deal to with it, to learn about it." And Terry and Jessica have made it their business to learn more about the ACA and add it to their knowledge base about health insurance and life insurance

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Owner Terry Anderson and office manager/agent Jessica Blum operate Anderson Insurance in Brookings.

products and services, so they can better serve their clients. The best way to learn more about health insurance, the ACA and its impact on health care and the coverage it makes available is to sit down for a face-to-face meeting with Terry

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or Jessica. Call their office or stop in for a visit. They're on Sixth Street (U.S. Highway 14), right across from Pioneer Park. Their phone number is 605-692-4722. Smiling, Terry said, "We welcome those calls and visits. That's our job."


Homecare Services: Expert advice, professional care Homecare Services has a long history of working with families throughout South Dakota. Since 1984, the organization has been providing services to individuals, allowing them to remain living independently in their own homes. Homecare Services remains committed to that mission today but also offers something of additional value: expert advice. Ann Spitzenberger, coordinator of services in Brookings, said that the organization has been able to assist individuals and families in the decisionmaking process by sharing educational material developed by Homecare Services, which can also be found on the company’s website. “As I visit with families or individuals, I am able to share this information so they have it to refer to as they are mak-

ing a difficult decision,” she said. “Families have told me how useful it has been to have this information at their fingertips. It provides good information and answers questions families have when faced with decisions about their loved ones.” In addition to providing services to individuals in their own homes, Homecare Services is providing services to students on college campuses, residents in long-term care facilities, as well as patients in hospitals or rehab mfacilities. The agency is able to schedule care any time services are needed, 24 hours a day, 365 days a year. Homecare Services also provides 24-hour in-home care. For more information, contact Ann Spitzenberger at 692-4253, or visit Homecare Services at www.homecareservicessd.com.

Homecare Services has a history of working with countless families throughout the state of South Dakota. In special cases where in-home services may not be the best option, Homecare has partnered with other area services to ensure individuals and families get the help they need. Ann Spitzenberger is shown here with some of the information which Homecare Services gives to clients so they can make informed decisions when it comes to their own heath care.

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The Brookings Register • 2014 • www.brookingsregister.com

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HEALTH • WELLNESS • FINANCE Committed to clients at Legacy Financial Partners/Ameriprise Financial services from South Dakota State University, nancial clients range from young professionwhere she graduated summa cum laude. She als who are beginning their careers to veterClients at Legacy Financial Partners/ is a seven-year veteran of the financial world, ans of the work force who have already Ameriprise Financial will find themselves in and recently tested for her retired or are considering “We take it upon the hands of experienced money managers Certified Financial Planner doing so. and keen investors who actively manage as- designation. Kupec is a ourselves to educate A new client can expect sets and recommend sound financial client associate with 20 the staff to spend a signifithe client so they decisions. cant amount of time invesyears of experience in fiunderstand exactly tigating the client’s And it will not take long for a newly-signed nancial services. what we are client to discover that staff members are also financial needs and ideals “I am very proud of the recommending.” dedicated to establishing and maintaining a large number of licenses and before outlining the neceslong-term rapport with the people they serve, designations we hold in our sary steps and actions rather than simply suggesting a few invest- office,” Howard said. “It shows a great dedica- needed to accomplish the goals that have ments and moving on to the next customer. tion to being the best at what we do and en- been set. “We know that in order to create lasting hances our clients experience in their financial Naturally, investments are a significant relationships, we must do more than just man- results.” part of the plan. But Legacy Financial Partage assets,” said Les Howard, a 27-year vetLegacy Financial Partners/Ameriprise Fi- ners clients will receive much more than just eran of the finance world. “We must also act nancial specializes in financial planning, in- stock advice. in an advisory capacity, where ongoing edu- vestments, insurance, business and individual “We are very good at investing, and it is an cation and communication are integral parts retirement planning, education planning and important part of any financial strategy; but of the advisor-client commitment.” portfolio management. With three experi- there are many other factors to consider in Commitment is what clients will find at enced advisors in one office, the Legacy Fi- order for our clients to realize their goals,” Legacy Financial Partners/Ameriprise Finan- nancial team can address financial needs in a Howard explained. “We listen closely and take cial in Brookings, a full-service financial serv- timely manner. The dedicated staff is willing the time to understand their complete finanices firm with an experienced, dedicated staff. to work long and even odd hours to meet any cial picture -- cash and liabilities, protection, Led by Howard, who has a degree in agri- and all client needs. investment, taxes and their estate planning culture from South Dakota State University “We love working with our clients and real- goals. From there, we can show them how to and graduated summa cum laude from North- ize that many of them are still working for a liv- save, spend and invest more effectively while ern State University with an economics/busi- ing so we maintain extended hours to protecting what’s important.” ness finance degree, the staff also includes accommodate them,” Howard said. The Legacy In a very important development that will Brad Ness, Robyn Jensen and Connie Kupec, Financial Partners/Ameriprise Financial advi- help the firm serve its customers even better, who bring varying degrees of experience and sors extend their expertise beyond simply mak- Howard’s Ameriprise office recently joined expertise to the table. Legacy Financial Partners, a group of ing a few business decisions for their clients. Ness is a Financial Advisor who graduated “We believe in educating our clients and Ameriprise Financial Advisors located in North magna cum laude from Concordia College. A hold several client events where we can com- Dakota, South Dakota, Minnesota and Nebraska. financial veteran like Howard, Ness has 25 bine education and fun,” he said. “We take it The group, which has offices in 11 comyears of experience in financial services and is upon ourselves to educate the client so they un- munities, is made up of 25 advisors and 13 a Certified Financial Planner. derstand exactly what we are recommending.” support staff members. Jensen has a master’s degree in financial This new partnership allows the firm to share Legacy Financial Partners/Ameriprise Fian enormous amount of experience and knowledge that in turn benefits local clients. With combined assets under management approaching a billion dollars, Legacy Financial Partners has access to some of the best products and services available in the financial industry. Howard’s progressive decision to connect with a large group of regional financial experts is just one example of how he is dedicated to keeping up with all of the innovations and changes in the industry, allowing him and his staff to provide the best possible service to clients. Legacy Financial Partners/Ameriprise Financial is located at 309 Fourth St. in Brookings. Schedule a consultation now by calling Les Howard and his team at Ameriprise Financial in Brookings; pictured 605-692-5501 or visiting www.ameriprise from left to right are Howard, Robyn Jensen, Connie Kupec and Brad Ness. Ryan Woodard photo advisors.com/les.howard. By Ryan Woodard

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HEALTH • WELLNESS • FINANCE

The Brookings Register • 2014 • www.brookingsregister.com

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HEALTH • WELLNESS • FINANCE

Quality care top priority for Brookings Health System While government agencies push for increased quality in health care, at Brookings Health System, the quest for quality is more than a federal mandate. At Brookings Health, it’s personal. “We provide care to patients like they’re our own family,” said Quality Director Tammy Fraser. That quest for quality care has placed Brookings Health in elite company, surpassing South Dakota and national care ratings when measured against the performances of hospitals across the country. A key component in the pursuit of quality is an acronym: AIDET. Familiar to every staff member, it stands for Acknowledge, Introduce, Duration, Explanation and Thank you. For the past two years, all staff have been trained to acknowledge patients by name and make eye contact, introduce themselves and explain their role and professional experience, tell patients how long they can expect procedures to take or when test results will be available, explain procedures and answer questions and express their gratitude. “We’re grateful for the opportunity to care for our friends and neighbors,” Fraser said. Another quality initiative is the Brookings Community Care Transition Coalition. The group, which includes a wide array of health care providers from throughout the Brookings area, searches for ways to ease a patient’s transition to recovery after their hospital stay. “We look at gaps that exist when a patient leaves the hospital,” Fraser said. “As a hospital, we have been able to implement processes that clinically benefit patients and their outcomes.” One example is to ensure that fol-

Brookings Health System Nurse Elizabeth Kuhl explains the My Health Matters binder to a patient.

low-up doctor appointments are made promptly by having hospital staff send a referral form to the patient’s clinic. “That way, the patient is not responsible to make their followup appointment,” Fraser said. When they keep that follow-up appointment at their clinic, patients now have something to take with them. Patients admitted to the hospital are given a My Health Matters binder filled with discharge information the patient needs. The binder can include information about the patient’s diagnosis, a list of medications, a place to log appointments and space for notes and questions. The binder can be particularly handy as a resource for children who are caring for elderly parents. “It gives one place to collect and keep their most recent health information and it’s portable,” Fraser said. “We’ve heard from

“Providing quality care consistently is hard-wired into everything we do.”

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area clinics, and providers like having that information at hand.” Since September of last year, discharged patients have been receiving a follow-up phone call from a hospital nurse. Fraser explained that patients can receive a barrage of education about medications, their diagnosis or their rehabilitation. The follow-up call ensures that someone is available to answer all their questions. For some patients, that followup process will expand in April when the hospital implements a risk assessment tool designed to identify patients with a greater risk of readmission due to their health conditions. While still in the hospital, a nurse will visit at-risk patients to ensure they have an understanding of how to manage their health care after discharge. These patients will receive additional follow-up calls to closely monitor their recovery. “The goal is to try to educate patients in managing their health to prevent unnecessary readmis-

sion to the hospital,” Fraser said. Setting high standards for quality care runs throughout Brookings Health System. The Neighborhoods at Brookview has received high marks from residents and family members for its new household model of longterm care. Medicare’s nursing home comparison website gave The Neighborhoods an overall five-star rating, the highest score possible for a skilled nursing home. Like all federal regulations, the standards that measure the quality of care and tie it to reimbursement rates always have one common trait: They’re prone to frequent changes. A smaller hospital can react to those changes faster, Fraser explained. “In this case, our size is an advantage,” Fraser said, “because providing quality care consistently is hard-wired into everything we do.” Learn more about Brookings Health System online at www.brookingshealth.org/Quality.


HEALTH • WELLNESS • FINANCE

The Brookings Register • 2014 • www.brookingsregister.com

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HEALTH • WELLNESS • FINANCE

DAKOTACARE offering employers a solution to rising health costs In today’s world, we are no strangers to the shop for coverage that is suitable to them and discussion of the rising cost of their family. This allows each health care. employee to personalize their With the countless amount coverage, deductibles, coinsurof changes in health insurance, ance and pharmacy benefits, employers are seeking options among other things. Each memto continue to offer their ember will pay the difference beployees’ quality health coverage tween the cost of their coverage in a cost-effective manner. A and their employer’s contribuSouth Dakota-based company tion. For the employer, this sets and local insurance agent Della a relatively concrete budget that Tschetter are offering a solucan remain consistent through tion. Throughout 2013, DAKOthe rising cost of health coverTACARE and local insurance age. This also gives the business agent Della Tschetter of Tschetan opportunity to hand the Della Tschetter ter Insurance have successfully reigns of health insurance over helped curb the adverse effects to their DAKOTACARE agent of rising costs of health care for businesses and their own employees, freeing employers with the latest in health coverage options, the of many decisions associated with choosing a DAKOTACARE Freedom eMarket. health plan. Simply put, the DAKOTACARE Freedom So what does this mean for the member? eMarket is the protection of group coverage First off, they will have the ability to custhat is completely individual. It uses a defined tomize a plan that is suitable to them or their contribution model, meaning the employer family. Second, they can take control of the has the opportunity to set a specific dollar cost of health insurance by paying more or amount to allocate to each employee’s health less out of pocket. Finally, many employers insurance premiums. With this set dollar will still be able to offer group insurance, beamount, employees have the opportunity to cause of solutions like the Freedom eMarket

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make coverage affordable for their business. Even after the 2014 Health Care Reform changes, the DAKOTACARE Freedom eMarket continues to serve as a powerful tool for businesses. Other states have adopted similar platforms and solutions, but this is the first product of its kind offered in South Dakota and the only one to offer countless plan combinations to customize. Local Brookings DAKOTACARE agent Della Tschetter is familiar with these ongoing changes in health care. Della said, “I take a proactive approach in becoming a trusted resource that my clients can rely on when it comes to the changing world of health care.” Della’s extensive experience in health care and insurance has proved invaluable to her business. Della has been offering DAKOTACARE to the Brookings area since DAKOTACARE was founded in 1986. She continues to be the local primary agent for DAKOTACARE and now The Freedom eMarket. DAKOTACARE is the health care plan of the South Dakota Medical Association. And just like we did 28 years ago, we are still looking out for South Dakotans by providing efficient care, a comprehensive network and exceptional service.


HEALTH • WELLNESS • FINANCE

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HEALTH • WELLNESS • FINANCE

United Living Community: Employer of choice For Administrator Sally Damm, the mission and philosophy of the United Living Community in Brookings can be summed up in its easy to remember acronym, A.L.I.V.E.: Alleviating loneliness in a vibrant environment. It gives people a purpose, both staff and residents. "We want to be the employer of choice in the community," Damm said. "And the opportunity to grow here is a vital part of our mission as employees." During her 17 years at the ULC, Damm has sought opportunites for staff employees to grow in their individual skills. She said, "Our mission goes directly to our values. Our values for our employees are to do what is right every time. It seems pretty simple, but it is something that demands that you stop and think about what you're doing and ask: What is the right thing to do in this particular sitution? You will have the answer." The answer is driven by a set of core values: The first, noted above, is to do what is right – every time. Second is to create positive experiences, which, Damm added, "is not for just the residents. It also gives permission for co-workers to support one another." Third is "to create individualized and customized living for the residents and the children. We have to learn to know our residents and know our children." Finally, "Be kind and compassionate." And tie those core values to the pursuit of excellence, which promotes the A.L.I.V.E. philosophy for both staff and residents. Damm explained, "We have to promote not only the wonderful programs we have for our residents; we have to promote what we have for

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An experienced and caring staff take care of the residents at United Living Community.

employees." And what ULC has for its employees is a wide variety of benefits that go beyond pay, health insurance and a retirement plan. ULC offers its employee additional incentives that include: a scholarship agreement; retention bonus; discounts on a variety of offerings available in the Brookings community; giveaway raffles each month for movie tickets and gift cards; and employee recognition, such as Employee of the Month, which makes the selectee eligible for consideration for Employee of the Year. Damm looks at employment at ULC in a straightforward, rewarding way: "It's not work if you love your job."


Modern services at hometown Dacotah Bank Dacotah Bank offers prime, in-person customer service at all of its 33 hometown locations, while having all the banking options of the 21st century. They offer online bill-pay services, mobile banking, and Pro-Pay, which allows business owners to accept credit cards on their mobile phones. Dacotah Bank customers have free ATM access at dozens of locations in the Brookings area and over 100,000 free ATMs worldwide. Dacotah Bank came to Brookings in 2008. The company purchased the BankFirst bank on 22nd Avenue and soon added a loan production office on South Main. “In 2009, Dacotah Bank built a new facility at 1441 Sixth St. and consolidated operations. The bank in Brookings has grown a loan portfolio to more than $50 million and doubled local bank deposits to $40 million. Today, Dacotah Bank employs 13 in Brookings,” said Dave Gibson,

market president. In 2013, Dacotah Bank expanded to Minnesota. With new branches in Morris and Chokio, customers can bank from even more locations. This winter Dacotah Bank received regulatory approval to branch into Jamestown, N.D. A new bank will be built there this summer. One of the Dacotah Bank’s newest offers is free, online identity-protection software. Webroot SecureAnywhere runs in addition to antivirus software to protect all the details that you might share with any website including Internet banking, web shopping and social networking. It protects login details, passwords, account numbers, credit card details, Social Security numbers and personal information such as addresses, dates of birth, and phone numbers. The free security service solution is available at dacotahbank.com.

For even greater peace of mind, Dacotah Bank offers free identity theft restoration. With qualifying accounts, ID Reclaim is fully managed care to personally handle reclamation until identity has been restored as close as possible to its pre-theft status. A personal recovery advocate is a licensed professional who will research the issue and design a recovery plan. They will notify all relevant parties, such as creditors, banks and government agencies on the client’s behalf. This year is the 50th anniversary of Dacotah Bank Insurance. Through this Trusted Choice independent agency, Brookings customers have access to affordable, full-service personal, business and agricultural insurance. Contact Sandy Probst at 692-1447 for more information. Dacotah Bank is based in Aberdeen. It has assets exceeding $2 billion, making it one of the largest independent banks in the upper Midwest. With 33 locations in South Dakota, North Dakota and Minnesota, Dacotah Bank employs more than 500 people and has more than 50,000 customers with banking, insurance, mortgage, and trust services.

HEALTH • WELLNESS • FINANCE

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HEALTH • WELLNESS • FINANCE

Insurance agency offers wide array of financial products It says “State Farm Insurance” on the building, but it should really say “State Farm Financial Supermarket.” Agent Paul Kruse has a tough time listing all the financial products his agency offers: “All kinds of IRAs, 401(k)s, banking, checking and savings accounts, the list goes on. We have 96 different products, from Medicare supplements to car loans.” Of course, that’s in addition to a full line of insurance offerings: Home, auto, life, health and a new one – dental. “You don’t find all those different products in one place,” Kruse said. “And you can talk to any one of us about any of our products.” He admits it’s challenging to

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keep up with so many products, but Kruse and his staff – with more than half a decade in the financial services industry – are dedicated to giving customers the best possible service. Kruse notes that any call to his agency, at any time of the day or night, will be answered by a person instead of a machine. “Whether it’s buying a new car or your house is one fire, we’ll be there.” A popular new car insurance offering is Drive Safe and Save, a program that tracks safe driving and can save good drivers from 5 percent to 50 percent on their car insurance rates. For parents with teen drivers, the program can be set up to send a text if a car is driven over a pre-approved speed

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Handling a wide variety of financial and insurance products at the Paul Kruse State Farm Insurance Agency are, from the left, Crystal Himley, Val Welu, Cheryl Duin and Paul Kruse.

limit or outside of a designated area. “It’s popular with the parents of teen drivers,” Kruse said. State Farm is also using advanced smart-phone technology for an app that will allow cus-

tomers to check their premiums or make payments. “We’re doing everything we can to help our customers; whether it’s new technology or new financial products, they can get it all at our State Farm Agency.”


Great braces, great faces Meyer Orthodontics improving dental health, smiles and self-esteem “Great braces, great faces.” To Dr. David Meyer and the six staff members at Meyer Orthodontics in the Brookings office, that motto under a rendering of Mount Rushmore says a lot about orthodontics and their treatment philosophy. And orthodontics is all they do. Meyer, board-certified by the American Board of Orthodontists, explained, “Our mission is to improve the dental health, smile and self-esteem of our patients by providing gentle and excellent orthodontic care while treating everybody with respect and dignity – all in a friendly environment.” Meyer holds a Doctor of Dental Surgery degree from the University of Nebraska College of Dentistry, following four years of study; he then spent three more years earning a Master of Science degree in Orthodontics from the Mayo Clinic Graduate School of

Medicine. For board-certification, he had to take an exam and present treatment cases. Additionally, Meyer has served as a clinical instructor in the University of Nebraska’s Department of Orthodontics. Meyer and his staff use state-of-theart computer technology, digital imaging and advanced computer graphics. While the clinic’s primary patients are children and young adults (teenagers), Meyer said, “About 20 percent of our patients are adults who want a better, improved smile. And you’re never fully dressed without a smile.” He’s proud of having “a great staff, who take great care of our people,” Meyer added, in reference to JoAnn Malsom, Jesse McClain, Samantha Vierhuf, Brandy Delfinis, Brittni Dubbeldee and Erika Thiewes. “I’m proud of the great care they deliver to our patients.”

Kate Larson of Volga, shown with Dr. David Meyer, recently had her braces taken off at Meyer Orthodontics in Brookings, revealing her brand new smile.

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HEALTH • WELLNESS • FINANCE

Yorkshire Dental treats patients like family Are you searching for outstanding dental care in an open and friendly setting? Dr. Brad Hruby and his staff at Yorkshire Dental is the place for you! Dr. Brad purchased Yorkshire Dental in November 2012, after operating a dental office in Webster, for 12 years. Since purchasing the dental practice, Dr. Brad has made numerous changes, including installing state-of-the-art technology with digital X-rays, a “paperless” software system, and a new website with clinic information and the ability to request appointments. We are also preferred providers for Delta Dental and Ameritas. Whether routine, emergency, or your first dental visit in quite some time, Yorkshire Dental can accommodate. Services provided include restorative, cosmetic, crowns, root canal therapy, emergency treatment, extractions, removable appliances, and most

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recently, orthodontics. Dr. Brad and his staff see people at all stages in life, starting at age 2 and older. Dr. Brad explains, “Our staff provides compassionate, quality care with each and every patient. We go the extra mile to make sure that you have a positive experience at our dental office.” Dr. Hruby and his staff offer patients a comfortable environment with the philosophy of treating patients like family. “We work as a team to help you feel comfortable, reduce your anxiety and help you understand your dental health, which is our ultimate goal. I enjoy coming to work every day to a happy and caring environment. “ Just like he did in Webster, Dr. Brad plans to hold “Dentistry from the Heart” later this year. This day-long program offers free dental cleanings, fillings and extractions to those who cannot

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The staff at Yorkshire Dental has a philosophy of treating patients like family. The team consists of first row, from left, Alicia Mulhair, Melissa Thompson. Second row, from left, Vicki Whitehead, Cailin Odle, Dr. Brad Hruby. Third row, from left, Kim LaJoie, Lisa Kruse, Jess Veen.

otherwise afford dental care. “We want to build this program in Brookings and encourage people to take advantage of what this organization has to offer.” Yorkshire Dental is open five

days a week for your convenience and is located just off 22nd Avenue at 2220 Yorkshire Drive. You can reach us at 605-6976262 or website/yorkshire dental.com.


Jennifer Olson, M.D., listens to the heartbeat of "patient" Stephanie Wright at the Sanford Health clinic. Sanford offers acute care needs to local patients. Ryan Woodard photo

After-hours medical care for inconvenient ailments By Ryan Woodard

The Brookings Register • 2014 • www.brookingsregister.com

HEALTH • WELLNESS • FINANCE

Illnesses aren’t an 8-5 occurrence. It could be a sudden migraine after dinner. Or a nagging case of the flu that you just haven’t had time to get checked out because you are busy working. Sanford Health Brookings Clinic offers after-hours medical care for those non-emergency ailments that strike when least convenient. “I think the asset to the community is that opportunity during the time of day when options prior to us being open was to go to the Emergency Room and be charged $500 or $1,000, or make a trip down to Sioux Falls,” said Jennifer Olson, M.D. Olson is one of several doctors who serve the needs of patients at the local Sanford clinic (922 22nd Ave. S.). The Acute Care team – which consists of a single physician and nurse on any given evening (M-F 4:30 p.m. - 8:30 p.m.) or Saturday morning (8 a.m. – 12:30 p.m.) – addresses mostly minor illnesses and injuries. In other words, if you have a chronic condition or severe injury, you’ll want to see

your family doctor or make a trip to the Emergency Room. But Acute Care can cover many basic needs. With on-site lab and radiology and an adjacent pharmacy (Lewis Drug) that will stay open until the final patient leaves, the Sanford team can help you with that late night earache, or ankle sprain incurred during after-school football practice. While the Acute Care team works as quickly as possible to care for every patient, the small crew tends to see a backlog if patients arrive en masse. The firstcome first-serve system means a patient who arrives after 10-12 others could be in for a long wait. Because they are dedicated to giving each patient the attention and care he or she deserves, Sanford physicians will not rush appointments, even if the result is a longer wait time. However, to gauge potential waiting times, patients are strongly encouraged to log on to www.sanfordhealth.org. Click the “Patients & Visitors” tab and select “View Current Wait Times.” If you have any questions about Sanford Health and its services, please call 605-697-1900.

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First Bank & Trust encourages kids to save with its Kids-N-Coins Club Opening a Kids-N-Coins account is one of the easiest ways for you to teach your kids how to save for the future and to make it fun at the same time. With this account, kids 14 and under get a free coin bank, club ID card and stamp card along with quarterly newsletters full of games and activities. Kids collect stamps with each deposit they make, which can later be redeemed for prizes! It’s never too early to start teaching kids about saving. Here are some other tips to get you started:

Let Kids Open their Own Savings Account Most parents open savings accounts for their kids, providing the funds. Although this is a good step to teach children how to save, your kids might not understand the value of their savings account and may miss the point that their money will grow. Instead, consider accompanying them to the bank and letting them open an account using at least a portion of their own money.

Give a Matching Bonus for Your Kids Once your kids have their own savings account, you must encourage them to regularly deposit whatever savings they have. One way of enticing children to regularly fund their accounts is to give a matching bonus for any amount deposited in the bank.

Teach Your Children to Set Goals and Priorities If your children want to buy something, you should teach them how to prepare for the purchase. Further stimulate their saving by mapping it on a chart, and placing the chart where they can see their savings grow.

Lead by Example It is best if you can show to your children that you are saving too. Take them with you when you visit your bank and let them see you make investing decisions. Children will be encouraged to fund their savings accounts if parents show that they, too, are saving money in the bank.

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All in the family dentistry Looking for quality dental care in pleasant surroundings with a touch of family atmosphere? Consider Brookings Dental Clinic. Ready to care for all your dental needs are Dr. Geoffrey Johnson; his daughter, Dr. Ann (Johnson) Harris; her husband, Dr. Christopher Harris; and Dr. Erin Diers. While Dr. Diers is not per se a member of the family, she comes from a background, education and training that all four dentists share. All of the doctors are graduates of the University of Nebraska Medical Center, College of Dentistry. After graduating from dental school, Dr. Geoffrey Johnson founded the clinic in Brookings in 1978. During his years in practice, Dr. Johnson has served on the state dental board, and he also assisted in the testing of new dentists and hygienists. He was honored by Gov. Dennis Daugard with "Dr. Geoffrey Johnson Day" in 2011. Dr. Christopher Harris joined the practice in 2006, after completing a surgical fellowship at UNMC, as well as serving on the faculty. Dr. Ann Harris, who completed her undergraduate work at South Dakota State

Dr. Erin Diers and dental assistant April Van Dyke perform a restorative treatment at the Brookings Dental Clinic. John Kubal/Register

University, and Dr. Erin Diers were classmates in dental school, graduating together in 2006. After graduation, Dr. Anne returned to Brookings to join her father and husband in practice, while Dr. Erin practiced in Lincoln, Neb.,

for six years prior to joining the clinic in October 2012. The Brookings Dental Clinic has been serving the Brookings community for more than 30 years and offers all aspects of general dentistry for adults and children, as well as dental implant services, IV sedation options, endodontics, surgeries, crowns and bridges. The Clinic takes pride in providing a unique dental experience, drawing on the skills and experience of its multiple providers, outstanding staff, and commitment to making their patients' dental experience as pleasant as possible. Dr. Christopher Harris said, "We have thousands of loyal patients who appreciate the high quality personal care they receive. We strive to make everyone comfortable, and we have a well-trained and courteous staff." The philosophy of Brookings Dental Clinic is simple: To provide high-quality, compassionate care. New patients are always welcome at the clinic at 2215 Derdall Drive in Brookings. Call (605) 692-1222 or tool-free (866) 202-3262 for additional information or to schedule an appointment.

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HEALTH • WELLNESS • FINANCE

Same career, new location For the past year, American Family agent Ben Hauck has been getting out and meeting people in the Brookings area, learning more about them and his new service area. His new clients have been very open and welcoming. It’s made for a smooth transition as Hauck took over Ron Fesler’s American Family Insurance agency in Brookings last July. Hauck has been the American Family agent in Lake Preston for the past 12 1/2 years, taking over for his great-uncle when he retired in 2001. Hauck maintains his Lake Preston office and works from there two days per week. The other three are now spent at his new downtown Brookings location. Technology has made the business expansion easier, and he’s feeling at home in the same career at a different location. Clients from South Dakota, Minnesota and Arizona come to Hauck’s full-service agency for all their auto, home, life, commercial and farm insurance needs. Adding the Brookings agency was a natu-

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ral move for Hauck. The Lake Preston native has been coming to Brookings on a regular basis since childhood. Hauck says customer service is his No. 1

Ben Hauck operates American Family Insurance agencies in both Lake Preston and downtown Brookings.

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priority at both of his offices. “We try to go the extra mile and want to be here whenever someone needs us.” Ben and his employees are happy to answer anyone’s questions about whatever type of insurance coverage they may want or need. His customer base is large, from young adults looking to insure their first home or apartment, to older adults looking at their retirement needs. His office offers personal insurance reviews annually, and customers can meet with him wherever it’s convenient – at either of his offices, or at their home or business. Hauck graduated from Lake Preston High School, and then attended Southwest State University in Marshall, earning a degree in business management and marketing. He and his wife, Erika, and their two young boys currently live west of Volga. “I am very excited to continue meeting my new clients and become a part of the Brookings business community,” Ben said. For more information on the services provided by Hauck’s agency, log onto www.benhauckagency.com.


DNP grads ready for nursing leadership

SDSU College of Nursing Associate Dean Lynnette Leeseberg Stamler explains the potential class schedule to students interested in the bachelor’s to Doctor of Nursing Practice program.

DNP program helped smooth the transition from student to provider. I absolutely love my

new position and learn so much every day,” said Callies.

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HEALTH • WELLNESS • FINANCE

South Dakota State University’s College of Nursing recently graduated its first-ever class of bachelor’s to Doctor of Nursing Practice (DNP) students. The goals of the DNP program are to prepare graduates for the highest level of nursing leadership and practice within organizations and systems, to improve health-care delivery and patient outcomes at all levels and for diverse populations, to serve as faculty in nursing education programs, and to translate research findings for clinical practice. The American Association of Colleges of Nursing has recommended that the DNP degree be required as the degree for all new advanced practice nurses (nurse practitioners, nurse midwives, nurse anesthetists and clinical nurse specialists) beginning in the year 2015. “I feel the education we as DNPs have puts us at an advantage because we are more prepared,” said Tanya Schaefer, a recent graduate. “We have more of a leadership and research background as well as more clinical hours. I felt fairly prepared coming out of clinicals to practice on my own.” After graduation, Dannica Callies landed a position as a family nurse practitioner in her hometown, Lake Preston, with the Lake Preston Community Health Center. “I am now working in a rural family practice clinic as the sole provider, and I truly feel the extra curriculum and clinical hours in the


INDUSTRY • AG • TECH • RESEARCH

SDSU: A campus under construction The South Dakota State University campus has seen numerous building projects the past 10 past years. And it is not slowing. Currently under construction are the Architecture, Mathematics and Engineering Building, the Sanford-Jackrabbit Athletic Complex and an updated Medary Commons. The Architecture, Mathematics and Engineering Building will become home for several of the most dynamic programs on campus including: • Center for Financial Analytics, • Center for Statistics and Biometrics, • Center for Computational Science, • Senior Design Lab for Mechanical Engineering, and • Engineering Resource Center. Construction of that 60,000-square-foot, $17 million project started in fall 2013 after the summer was spent cleaning and then demolishing Solberg Annex and the Industrial Arts Building. The new building’s footprint also extends to the parking lot north of those structures. Completion is set for early 2015 with most of the moving to occur in spring and summer 2015. The first floor will be home to the mechanical engineering prototyping and design labs and construction and operations management departments as well as shared lab space with architecture. The mathematics and statistics department will be on the second floor while the third floor will house the architecture department. Brian Rex heads the architecture program, which is in its fourth year and is located academically within SDSU’s College of Arts and Sciences. Engineering and architecture programs typically operate in parallel relationships.

Construction of the Architecture, Mathematics and Engineering Building, a 60,000-square-foot, $17 million project, was started in fall 2013. Completion is set for early 2015 with most of the moving to occur in spring and summer 2015.

“I don’t know of any other university where you have mechanical engineering, construction management and architecture in one building,” Rex said. “Other schools are beginning to link the architecture and construction management programs together, but their history has not had them together; so it’s more difficult for them than us. Having a joint facility that was designed for direct collaboration makes our partnership natural. We’re not just names together on a board,” Rex said.

Sanford-Jackrabbit Athletic Complex

Also starting in fall 2013 was construction on the 161,500square-foot complex to be known as the SanfordJackrabbit Athletic Complex. Located directly north of CoughlinAlumni Stadium and connected to the Dykurpose inmplex is a multip rabbit At hletic Co on at cti tru ns house Stuco r de The Sanford-Jack y un and training facilit on schedule for is dent-Athlete t door competition jec pro e Th University. South Dakota State Center, the ic seasons. ng fall 2014 athlet use for the upcomi

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new facility will be occupied prior to the fall 2014 athletics seasons. The Sanford-Jackrabbit Athletic Complex contains a human performance center that will provide a wide range of services, including sports medicine, athletic training, strength and conditioning, physical therapy, hydrotherapy, observation rooms and office facilities. The multipurpose facility will contain a 300-meter indoor track with pole vault, long jump, triple jump and throwing areas. With 100 yards of artificial turf and a clear-span ceiling 65 feet high, it will serve as the department’s main indoor practice facility.

Enrollment Services Center The building formerly known as Medary Commons will be renamed the Enrollment Services Center. The following offices will be relocating to that site: •Enrollment Services, •Admissions, •Financial Aid, •Records and Registration, and •Scholarships. Included in the renovation will be a waiting area with kiosks for self-help stations and 19 private offices. There will be a large reception space and waiting area that will seat around 40 to 50. In addition to the various offices, the project includes storage and meeting rooms.


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INDUSTRY • AG • TECH • RESEARCH

3M – Improving lives every day 3M is literally a household name. The multi-billion dollar manufacturer’s innovative products can be found in homes, businesses and hospitals across the nation. 3M products are helping improve lives every day. In Brookings, the 3M brand is especially well-known. The 900 employee, 604,000-square foot facility manufactures hundreds of products, ranging from surgical tapes, drapes and dressings to food safety products and biological indicators. In 2013 alone, the local facility shipped more than 81 million pounds of products for worldwide distribution. Safety always comes first at the local plant. 3M Brookings has earned various OSHA safety awards as well as corporate awards for energy management and pollution prevention. A crucial component of the local community, 3M Brookings hires high school, vocational school and college graduates to

fill positions as production line workers, mechanics, systems technicians, engineers, microbiologists, supply chain analysts, chemists, quality technicians and others. The company offers many advancement opportunities through on-the-job training, continuing education, tuition reimbursement and transfers to other 3M locations. 3M Brookings is scaling up to produce several new health care products. An $11.7 million capi-

For more information visit www.3M.com.

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tal investment in 2014 will add capacity to produce new Tegaderm® medical dressings. As 3M continues to invest in innovative new products and technologies, business growth has enabled the company to hire more employees and provide advancement opportunities. 3M is well known for it's ethical reputation, the quality products associated with 3M brands, and its many employment opportunities. 3M’s significant chari-

table efforts are also noteworthy. In 2013, the company donated $225,000 to Boys & Girls Clubs, pledged $143,000 to the United Way and donated to numerous other local educational and community needs. 3M is proud to be a part of the Brookings community. Through volunteerism, donations, and the world class manufacturing of quality health care products, 3M employees “make a difference” to improve lives.


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INDUSTRY • AG • TECH • RESEARCH

Quality Tool in Brookings lives up to its name It was fitting that Quality Tool rience. The company expanded to won Rockwell Automation’s Brookings in 1991 with the pur“Quality Award” for supply chain chase of an existing building in excellence last year. On hand to the industrial park. The building accept the award with Quality has been expanded three times Tool President Chuck Proulx was since. At the Brookings plant, three Mike Kabris, director of operations based in the company’s shifts work on stampings, milling, turning, manual machining, weldBrookings plant. “When your company is rec- ing, assembly, fabricated sheet ognized by an industry leader metal, forming and prototypes like Rockwell Automation, it re- and production. Quality Tool has customers ally speaks volumes about the caliber of your employees,” across industries and around the world. A strategic alliance was Kabris said. formed with Quality Tool has 90 em“Our company is able to D o n g g u a n Longguang ployees workdesign exactly what a Electric Coming at its customer needs, develop pany in Shen70,000the prototype for testing zhen, China, square-foot in 2004 to plant in and then take it all the meet the proBrookings. way to full production.” duc t ion The St. needs of overPaul, Minn.based Quality Tool has more than seas customers. “We have a ‘full service ap58 years of manufacturing expe-

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At Quality Tool, state-of-the-art equipment is used to serve customers in industrial, medical, technology, telecommunications and defense industries.

proach’ at Quality Tool,” Kabris said. “Our company is able to design exactly what a customer needs, develop the prototype for testing and then take it all the way to full production.” State-of-the-art equipment is used to serve customers in industrial, medical, technology, telecommunications and defense

industries. As a certified lean manufacturer, Quality Tool is focused on inventory reduction, shortened production cycle times and ontime delivery of both prototype and production parts. For more information about the company, visit www.quality tool.com.


INDUSTRY • AG • TECH • RESEARCH

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INDUSTRY • AG • TECH • RESEARCH

From humble beginnings to a family-owned success story Statistics show that although family-owned businesses comprise the majority of total U.S. employment, a small percentage of them sustain the right formula to reach long-term success. For Brookings-based Larson Manufacturing, its 60th anniversary celebration is just another milestone in the company's long history of successful measures involving products, people and customers. In 1954, Oscar Larson’s vision for a new company began with an idea to manufacture storm doors and windows. Since then, the company has grown and withstood a number of changes in the marketplace. When Dale Larson expanded operations to Brookings in 1964, he quickly saw growth opportunities, and the

small warehouse eventually became corporate headquarters for customer service, manufacturing and distribution of storm doors and windows nationwide. Small companies must innovate in order to thrive. Larson Manufacturing did just that when it designed and built the first wood-core storm door in 1966. “We were the first company in the Midwest to manufacture such a product by combining the insulating strength of a solid wood core with the maintenance-free durability of aluminum,” Dale Larson said. The 1980s was another decade of growth as sales shifted from an emphasis on regional dealers to home center stores such as Home Depot, Lowe’s and Menards. In the 1990s, Larson

Manufacturing set a goal to become the leading innovator in the industry. The company introduced new products and incorporated new technologies including automation to its manufacturing facilities to become America’s No. 1 selling storm door. In 2002, Larson once again led the industry introducing more innovations to its product line than ever before including the Screen Away® Storm door, the first storm door in the market to feature a disappearing retractable screen. Another milestone in the long-standing history for Larson was in 2011,

Larson Manufacturing sells more than 50 percent of the storm doors in the United States. Brookings is its corporate headquarters for customer service, manufacturing and distribution of storm doors and windows nationwide.

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when the company celebrated the manufacturing of its 50 millionth unit, an accomplishment far surpassing any other company in the i n d u s t r y. Today, Larson Manufacturing sells more than 50 percent of the storm doors nationwide. According to President and CEO Jeff Rief, the company’s success relies on a business formula that involves dedicated employees, strong customer focus, innovations and community spirit. "We have focused on these values and will do so in the future," said Rief. "We strive to be the best in the industry, and we contribute our success to a strong work force. We're fortunate to have such talented and dedicated employees working with us. They are the most important part of our success." With less than a 2 percent turnover rate, a fraction of the industry average, the people at Larson pride themselves on longevity. Mike Maher, director of logistics and distribution, is one of those employees. His career began in 1973 and involved multiple positions with the company. “When I applied at Larson, I just needed a job,” said Maher; “but what I got was a career and a desire for greater achievements. It was something I could not have envisioned when I started but somehow my life has been fulfilled and enriched because of Larson Manufacturing and the Larson family.” In addition to the Brookings corporate office, Larson operates manufacturing locations in Lake Mills, Iowa, and Mocksville, N.C., and 12 distribution centers across the nation.


INDUSTRY • AG • TECH • RESEARCH

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The next great idea lies in your imagination The SDSU Growth Partnership manages the day-to-day operations of the Research Park at South Dakota State University and its Innovation Center. The partnership is a nonprofit organization of key partners with a solid vision – creating a strong economic base for the community and region. Research-based opportunities have become an essential component driving development of high-level innovation being created at SDSU. The partnership includes the city of Brookings, Brookings County, SDSU, SDSU Foundation, state legislators, the Board of Regents and the Brookings Economic Development Corporation. All have provided strategic insight and leadership to ensure the Research Park and Innovation Center assist in the development of entrepreneurial innovations. The Research Park is a 125-acre development in northeast Brookings, located between 22nd Avenue, Interstate 29 and the U.S. Highway 14 Bypass. All its infrastructure is in place and is considered “site ready.” The vision for the park is to create private/public partnerships with industry and university research, encouraging new collaboration be-

tween businesses, SDSU faculty and students. The park provides affordable space for private industry to construct research and development facilities. It’s now home to the SDSU Seed Tech Lab and a 30,000-square-foot spec building. The spec building can be fitted and built out to address specific research needs of a private sector business. The Innovation Center, located within the Research Park at SDSU, is designed to assist start-up business ideas and enrich business development for local entrepreneurs. The center provides an incubator station (I-Station) for the true start-up business. The I-Station’s mission is to provide a professional atmosphere to network and collaborate. Organizations in the Innovation Center, such as the S.D. Small Business Development Center, the Enterprise Institute, an intellectual property attorney and a fulltime certified public account, are strategically located in the facility to assist the businesses. The Innovation Center is home to affordable shared lab space with options for expansion. There is 9,000 square-feet of lab space to be developed, and flexible space allows for unique research partnerships between private

Imagination Innovation Integration

industry and the university. The Growth Partnership staff and its partners work together to identify essential research opportunities. Dr. Kevin Kephart, SDSU vice president of research, and Al Heuton, Brookings Economic Development executive director, are part of a larger team that includes the tech transfer officer from SDSU, the Enterprise Institute, and the South Dakota Innovation Partners. The team members create strong relationships with the private sector that may assist in further development of identifiable research. The team strives to enhance the entrepreneurial process, each providing a specific piece to the process. Commercialization of research – developing an idea into a marketable product – is an important focus of the team. It works in unison to encourage and augment successful relationships for the researcher, entrepreneur and private industry. The Growth Partnership and its partners embrace a solid vision and desire to create a strong economic base within the community and region. The Research Park at South Dakota State University and Innovation Center are open daily for business. The next great idea lies in your imagination! For additional information, please visit www.researchparkatsdstate.com.

The Innovation Center is a community incubator at the flagship building at the Research Park at South Dakota State University. Melby Photography photo

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Twin City Fan: Fans for all applications

Airfoil Centrifugal Fan

panded manufacturing operations to 12 locations throughout the U.S. Eight facilities are in South Dakota, including Aberdeen, Brookings, Elkton, Mitchell and Sioux Falls. Driven by the demand to provide our North American customers with the same level of quality, service and lead times on a global basis, TCF originally expanded operations in the early 1990s to support them. Today, TCF International has grown substantially within a number of global markets, with strategically located manufacturing operations, design centers and sales offices in Europe, Asia and South America. Recent highlights for the company include: • TCF purchased an additional manufacturing plant in Brookings and expanded five existing plants in 2013 – including its facilities in Pulaski, Tenn. and the Czech Republic.

Backward Curved Centrifugal Fan

•Recently established dedicated facilities for spun aluminum and fiberglass product lines, with both located in South Dakota. •Recently constructed a brand-new, state-of-the-art test lab at its worldwide headquarters in Minneapolis. The 20,000-squarefoot facility doubled the size of the existing test lab and features a shaker table 10 feet by 10 feet for seismic testing. • Invested millions in cutting-edge manufacturing equipment and sophisticated tools for testing/quality control prior to shipment. Many of TCF’s projects are high profile. It’s designed and manufactured its products for 1 World Trade Center (TCF fans will also be utilized in the other WTC complexes), Lucas Oil Stadium and Yankee Stadium. Its products were also at the 2014 Sochi Olympics, as TCF sold fans to the

company that manufactured the snow makers. TCF’s core markets are diverse, with the company serving dozens of industries through various applications. Its employees have completed thousands of successful installations worldwide and have a proven track record for tackling the most technically complex and unique applications. They include: Standard Industrial – Automotive, power, textile, oil, pulp and paper, food processing, agriculture, material handling, foundries, glass, waste management, glass, recycling, chemical, pharmaceutical, snow making, ethanol, transportation, water treatment, air pollution control, energy recovery, tunnel ventilation, marine, dust collection Heavy Industrial – Steel and iron, tunnel ventilation, mining ventilation, refineries, cement and lime, gas turbine, petrochemical, nuclear power, power plants Commercial Ventilation – General HVAC for commercial buildings, laboratory and clean rooms, restaurants, general manufacturing, OEM For more information on Twin City Fan Companies, log onto www.tcf.com.

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Twin City Fan Companies, Ltd. is a diverse group of fan companies that design and manufacture a full spectrum of air-moving equipment. The list of applications that utilize TCF products is practically endless and ranges from heavy industrial material handling to HVAC supply and exhaust fans for the commercial plan and spec market. TCF offers the most comprehensive line of air-moving equipment in the entire fan industry – from fraction horsepower light commercial fans to heavy-duty custom fans exceeding 10,000 HP. TCF’s product portfolio includes the highest quality centrifugal, axial and propeller fans in addition to a full line of power roof ventilators, air make-up units, door heaters and related equipment. Headquartered in Minneapolis, Minn., TCF has experienced exceptional growth over the company’s 40-year history and has ex-


HOME • HOME IMPROVEMENT

New website means more access for home buyers, sellers More often than ever, homebuyers are turning to the World Wide Web before they invest in new homes. According to the National Association of Realtors, 92 percent of homebuyers look at the listings on the Internet before contacting a broker and 70 percent of buyers find their new home online. Faced with staggering numbers like that, the owner/brokers at Century 21 Gustafson, Krogman and Associates took action. In April they unveiled a redesigned website, a new domain name and unprecedented access to the Web’s top real estate sites. “We want to provide the best Internet presence,” said owner/broker Ryan Krogman. “We want customers to be able to find us everywhere.” The new domain name is Century21Brookings.com. The old name, Century21GKA.com will still work for those who have it bookmarked. Through their association with Century 21, buyers at 800 affiliated agencies have access to the Brookings agency’s listings. Through an agreement worked out by the national Century 21 franchise, those listings will also be available on top real estate websites like Trulia.com, Zillow.com and Home.com. “When you list with us,” said owner/broker Matt Krogman, “we’re sending your home to as many potential buyers as possible. We’re going to market your property to the most buyers on the Internet.” Those top real estate sites will supply statistics to the listing homeowners about how many people have looked at their listing during that week or that month. “We’ll get feedback from those sites,” Matt said. “You, as a seller, get that information, that feedback.” Potential buyers who look at local homes on the top real estate websites will have access to the real estate agents selling those homes. They’ll be able to contact the listing agent, ask questions and set up showings. “We get inquiries from all over the nation,” Ryan said, “actually all over the world.”

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Ryan recently made contact through Trulia.com with a serviceman deployed overseas. He was interested in a home in Brookings and wanted to set up a time when his relatives could check it out for him. Customers also come from within South Dakota. Ryan had a customer from Watertown contact him through Zillow.com. “We have a lot of people searching our listings,” Ryan said. The new website includes a sign-up area for buyers who can get an auto-notification by email when a house comes on the market that meets their criteria. Sellers can sign up with an agent to have a free market analysis to find out what their home is worth. Other features include information about market conditions, agents, a mortgage calculator and links to local schools and community services. Matt credits the agency’s association with Century 21 for many of the website innovations and the wide distribution of local listings. “They have a system in place to send this information out to all the

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sites,” Matt said. “Without a franchise like Century 21, it would be impossible to do.” The local agency also offers a mobile app to ease the search for real estate. It can be downloaded from any app store by searching Century 21 Brookings or Century 21 GKA. “We’ve had good comments on our app,” Ryan said. With the app, customers can search the agency’s new listings or all of its listings, search open houses, search by price range, look for an agent, use a mortgage calculator, get contact information, view a gallery, use a house cam, and get tips for selling, buying or choosing an agent. They can also use their phone to scan listings that display a QR code to get all the information about that house. Once the web search is complete, the Krogmans have confidence that one of their 18 agents will be able to handle a customer’s needs, whether it’s a first-time homebuyer, a growing family looking for a larger home, retirees seeking to downsize or investors interested in commercial or agricultural properties. The agency is located at 323 22nd Ave. in Brookings. Call 605-692-2100 or visit www.Century21Brookings.com.


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Quality cabinetry to customize any space Money is obviously important to any business. But at Troy’s Wood Specialties in Brookings, it’s not the top priority. “The value of our business is so much more than monetary. We want to be an upstanding, hardworking, small, South Dakota family-owned and operated business,” explained Andrea Scherff, who co-owns and operates the local cabinetry shop with her husband, Troy. Their children, Yancie and Devlin, are learning the business to keep it alive for the next generation. “Our entire family has lived in South Dakota for generations. We were raised with small town values.” Those values include honesty, integrity and dedication to their work, as well as pride in local craftsmanship. All products produced by Troy’s Wood Specialties are crafted in South Dakota. The production process at the business hasn’t changed much during the last two decades. The cabinetry is hand-made by incredibly talented local craftsmen. Each cabinet is cut to specific measurements based on final measurements taken in the field. A representative from Troy’s Wood Specialties visits each project site to ensure accurate dimensions for production. Once the cabinets are built, they are hand-sanded to a smooth finish. All cabinets are constructed using the finest quality materials available, including ¾ inch thick, high-quality MDF for the sides, floors and shelves. Face frames, drawer fronts and doors are produced from hand-picked solid lumber. Available wood types include oak, birch, hickory, maple, cherry and alder, with several offered in rustic woods. Drawer boxes are built at the shop using Baltic birch with dovetail construction. All drawers include Blum Tandem soft-close, under-mount slides that have a rating of 100 pounds. Hinges are also made by Blum and have a soft-close mechanism built into the hinge. Shelving is fully adjustable, unless specified otherwise, and is made from ¾ inch thick, high-quality material with a solid wood edge to prevent sagging of shelves over time. Cabinets are stained with one of the shop’s

The employees of Troy’s Wood Specialties in Brookings are, from left to right: Devlin Dillon, Yancie Scherff, Andrea Scherff and Troy Scherff.

stock colors or a custom stain produced specifically for your project. Conversion varnish completes the finish process before your cabinetry is delivered to your door. Full installation is available through Troy’s Wood Specialties upon request. As one could expect from a locally-owned business, quality and integrity are much more important to the Scherffs than quantity. “Our philosophy is simple: treat all customers with respect and give them the best possible service we can while providing quality built cabinetry,” Andrea said. Founded by Troy, a veteran cabinetmaker with 25 years of experience, Troy’s Wood Specialties crafts custom cabinetry for residential and commercial customers. From designers to installers, each employee works to provide the best possible product to be installed in your home. “We back our quality cabinetry with excellent service,” Andrea added. “Customer service is extremely important to any business; we do our best to provide an enjoyable experience for everyone who comes through our door.” Customers of Troy’s Wood Specialties range from first-time homeowners to seasoned contractors. Both contractors and homeowners look to the experienced staff at

“We back our quality cabinetry with excellent service.”

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Troy’s Wood Specialties to help with the design of their remodel or new construction projects. The friendly designers will work closely with the customer to ensure they are receiving an accurate estimate based on their consultation. Changes can be made at any time during the design process, and an updated estimate will be provided for your acceptance before production begins. Every customer can expect a one-on-one consultation for a custom cabinetry plan. All cabinetry is custom-built, which is a unique feature that allows for complete customization of any room in the house. A kitchen can be designed to the family cook’s specifications for optimal storage and function. Lockers and laundry rooms can be built to accommodate any family size. Customize your basement with built-in cabinets to surround the fireplace where the family can relax or entertain guests. Top your cabinets with high-definition laminate tops or invest in granite to complete your new space. A variety of styles, colors and counter tops are available to enhance your individuality with completely customized cabinetry. Let Troy’s Wood Specialties help make your dream home a reality. Schedule a consultation now by calling 605-692-9699 or stop by our showroom in the Galleria Mall. View samples at www.troyswoodspecialties.com.


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When you are ready to buy Whether you are a first-time homebuyer or a seasoned veteran, there are some simple things you can do to prepare yourself for the home-buying process. These simple preparations can make the whole process smoother, allowing you to focus on the home, not the loan.

View your credit report Everyone is entitled to a copy of their free credit report once a year through www.annualcreditreport.com. These free reports do not include your credit score, but you can obtain your credit report from all three major credit-reporting agencies (Experian, TransUnion, and Equifax). Your free credit report will allow you to be informed on what creditors are reporting about you.

Complete a loan application Once you have reviewed your credit report and the information reported is satisfactory, it’s time to begin the application process for your home loan. Many institutions, like First Bank & Trust, allow you to fill out the application online, in person, or even over the phone with your loan officer, making the process as convenient as possible.

Gather documentation Once you have completed an application, you should start gathering the documentation for your income and assets (if you haven’t already done so). These documents include, but are not limited to, the following: • Most recent 2 years of tax returns • Most recent 30 days of pay stubs* • Past 30–60 days of bank statements *If you are self-employed, your lender may need your business tax returns for the past two years also.

Meet with your lender Having a face-to-face meeting is a great way for you to get answers to any questions you have about mortgages, clarify your expectations and learn what is required of you throughout the home-buying process. Your lender will also help you understand what loan programs are available, what size loan you qualify for and the costs associated with the loan. Ideally, your lender may also provide you a letter of pre-qualification. This is a useful tool as you shop for a home, as it shows the lender has determined you are qualified to purchase a home within a certain price range.

Plan ahead After finding the home you wish to purchase, there’s still some work to do. In many cases, as many as 20 different people have to work together behind the scenes, including the lending staff, inspectors, surveyors, and others. Make sure you choose a closing date that gives YOU enough time to pack and YOUR BANK enough time to prepare!

Move in! The only thing left is to move in and start making yourself at home. Your home is going to be a large asset and one of the biggest purchases of your life, so make sure you do it right! When you’re ready to buy, contact First Bank & Trust! www.bankeasy.com, 696-2274

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Hands-on class teaches employability, construction skills Drive past Brookings High School via Elm Avenue and you will see the product of a hands-on class that teaches students practical skills and even helps them find future career paths. Students in Todd Irvine’s residential construction class at the Career and Technical Education building (formerly the East Central Multi District) have nearly finished constructing a 1,640-square-foot house that will be auctioned this spring. Under his careful watch, Irvine’s students have done everything other than install the electricity and plumbing and tape and texture the sheetrock. The 16 students in his two residential construction classes have spent two hours each morning of the current school year honing their construction skills. They began with two weeks of safety training before crafting the house from scratch, using footings that have been modified from past builds. The house includes three bedrooms and two baths, with living, dining and kitchen spaces in an open floor plan. Irvine said some students take the construction class because they’re interested in

careers in construction management or engineering; others just want a hands-on class. “They find it’s a very practical, hands-on extension even of the engineering class in the traditional school,” he said. Senior Jacob Foiles said he was advised to receive more construction training. “I’m looking at civil engineering, and when I toured a couple schools, they said having a construction background would help Todd Irvine, instructor of residential conyou understand what you’re struction at the Career and Technical Educadoing later, in college,” Foiles tion building at Brookings High School, said. It’s been a fun class so far, inspects the house his students have been building. The house will be auctioned this he added. Residential construction is spring. just a one-year class, but Irvine Photo by Ryan Woodard said one senior this year continis “extremely fulfilling” for Irvine. ued training. That senior is doing a capstone “I want to teach them employability skills,” project, working not only on carpentry tasks he said. “It’s not just carpentry skills; it’s embut also as a foreman, completing paperwork ployability skills.” and scheduling. The house will be auctioned this spring. In Seeing his students pursue construction the past two years, one house has been vocations as a result of having taken his class moved to Parkston and the other to White.

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Preferred Woodwork makes quality cabinetry to fit your budget Preferred Woodwork, located on South Main Avenue, proudly boasts 15 craftsmen – all dedicated to producing the finest cabinetry for area homes and businesses. They also specialize in designing and installing kitchens, entertainment centers, closet systems, custom shelving and fireplace surrounds. When Jim Yunginger founded Preferred Woodwork in 1993, a table saw was his primary piece of equipment. Now, the business uses a host of computer-controlled woodworking machines to turn out the best high-quality cabinetry in the region. “Every year our volume gets larger and larger,” said Jim. “When that happens you need more room and more equipment.” One of the few custom cabinet makers around, Preferred Woodwork is now a 10,000-square-foot operation. A spacious new showroom was completed in 2012. Yunginger has a partner in Jason Hennen, who bought into the business in 2004. Yunginger's wife, Molly, works at Preferred Woodwork as the business office manager. Recently moving into sales are Jay Grayson and Levi Klinkhammer. Both are 10-year veterans who previously worked in the shop and did installation work. “We have a very good team and we're proud of the work they do,” said Jim. “We're proud of the quality and workmanship. It's on display every day in the cabinetry of homes and businesses throughout the area. We've worked very hard to get where we are today.” And, according to Yunginger, members of the team need to learn fast what is acceptable and what's not. “Everybody is their own quality-control person. We show the person what

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computer-designed layout tai- glazed and natural finishes. They lored to your needs. And if you're select the finest lumber for the planning to build, it's worth cabinetry like cherry and maple, but can proknowing more that we offer “When you work within vide e x o t i c free estithe community, if a woods or mates.” W h a t customer has something even laminates for many cuscustomers are that's not right, we'll be the t o m e r 's surprised to right there to fix it.” specif icalearn is that tions. Preferred “Cabinet styles change every Woodwork can meet or beat the chain and big-box stores on pric- five years or so,” said Molly. “We ing and still offer superior qual- work hard to offer the latest prodity cabinets and an unmatched ucts on the market and the freshest designs. Whatever the décor level of customer service. “When you work within the style is, if it's new and exciting, community, if a customer has we're going to work with it.” After more than 20 years in something that's not right, we'll be right there to fix it,” said Jim. the business, Preferred WoodIn addition to crafting the clas- work knows a thing or two about sic designs, Preferred Wood- quality. Well known in the prowork's cabinetmakers offer fession, the business had been products in a rainbow of painted, spreading its workmanship all across the country, including the oil fields in North Dakota and Texas. Cabinets are delivered to Watertown or Vermillion where they are installed in modular homes that are shipped out to either one of the two states. “They are big orders, ranging anywhere from 24 to 100 rooms at a time,” said Jim. “It's been a big business for us in recent years.” Closer to home, Preferred Woodwork has been doing cabinets for the South Dakota Art Museum. Other satisfied big customers include the Children's Museum of South Dakota, the United Living Commnity and Dacotah Bank as well as many homes. Preferred Woodwork's showroom is open during regular business hours from 7:30 a.m. to 5 p.m. Monday through Thursday Levi Klinkhammer, left, and Jim Grayson recently and by appointment on Friday. moved into the sales department at Preferred WoodCustomers can also call ahead to work, a Brookings business that turns out the best schedule a meeting, 605-693-3583. high-quality cabinetry in the region.

they did wrong and hopefully it won't happen again.” Preferred Woodwork is unique, according to Klinkhammer, because, “We custom make cabinets to what people want. We have all kinds of different styles for people to chose from.” Indeed, Grayson says the staff addresses each client's need on a personal level. “A client's project matters to us and we're here to make their vision come to life. We pride ourselves on our design work, working with a client oneon-one to ensure every detail is exactly how they imagined. All of our design work is done in-house, which saves both time and money on completion of the project.” Hennen emphasizes that while custom means quality, it doesn't translate into high prices. “We can design plans that will fit your personal budget. Bring in your floor plan and we will produce a

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Teen Challenge invites you ‘Home Again’ It’s a place where hope is renewed and healing begins. Teen Challenge of the Dakotas seeks to evangelize those who have life-controlling problems and help them to function as Christians in society. “Teen Challenge of the Dakotas endeavors to help people become mentally sound, emotionally balanced, socially-adjusted, physically well and spiritually alive,” explained the Rev. Mike Gilmartin, executive director of Teen Challenge of the Dakotas. The local nonprofit is supported by faithful donors. Private individuals, businesses, churches and organizations provide the operating budget for the organization, which is not subsidized by government grants or programs. The program is reliant on people who care and make a difference. The staff at Teen Challenge also strives to make a difference, both with efforts to help troubled men and with a recent endeavor, they hope will be a benefit both to the organization and the community. In July 2013, Teen Challenge opened “Home Again” at 426 Third St. The store sells used furniture and home furnishings. All proceeds from the store go directly to the Teen Challenge program. “We want to offer an interesting variety of merchandise in good condition at great prices,” said Gilmartin’s wife, Denise, who also works for Teen Challenge. “We want it to be affordable for those who are on a tight budget. We also wanted to create a store for collectors and hobbyists who enjoy thrift store shopping, and to find a ‘Home Again’ for pre-owned items. We offer free delivery on all purchases within Brookings city limits.” The current “Home Again” space is a rental. The store will eventually be moved into the ground floor of the organization’s prior building (the old Sawnee Hotel) at 317 Third Ave., next to the police station. The space is currently being renovated. Mike Gilmartin says the store, whose slogan is “Helping us to help others,” serves a dual purpose. “The store isn’t just about revenue and the mission of Teen Challenge,” he said. “It’s also about connecting with our community.” Mike believes Home Again will familiarize the community with the Teen Challenge program while also serving as a valuable shopping option. People can donate items by calling the

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Teen Challenge opened “Home Again” at 426 Third St. last summer. The store sells used furniture and home furnishings, with all proceeds going directly to the Teen Challenge program.

store (692-4744) to schedule a time for dropoff or a free pickup within city limits. “We have a cozy, homey atmosphere and great prices for our customers,” said Denise. “And every penny helps us to help others at Teen Challenge.” Teen Challenge accepts men over 18 years old with life-controlling problems such as alcohol and drugs. A method of long-term ministry is used, with a 16-month residential program for men. The program is about applying spiritually motivated, Biblical principles to relationships in the family, local church, chosen vocation and the community. Potential students must first complete an application. A telephone interview will be conducted to assess if Teen Challenge of the Dakotas is appropriate for the individual’s needs. The final step for admission into the program is a medical history and physical. The Teen Challenge program began long ago on the East Coast. In 1958, the Rev. David Wilkerson followed God’s prompting and left his home in Pennsylvania and went to

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New York City to reach street gangs. The conversion of notorious gang leader Nicky Cruz laid the foundation for the first Teen Challenge center to open in Brooklyn, N.Y. Wilkerson’s motto was “Love is not something you feel, it is something you do.” Mike Gilmartin wants to do everything in his power to help troubled men and is driven by his belief that lives can be turned around with the proper guidance; but it takes work. The local Teen Challenge staff is more than willing to put in that work, but need the support of the community. “We can guide them to quit being a drain on the community and to actively benefit the community instead of being a detriment,” he said. TCD is a nonprofit corporation and a taxexempt organization under Section 501(c)(3) of the Internal Revenue Code. All contributions are tax deductible. For more information or to receive an application, write or call: Rev. Mike Gilmartin, Executive Director, 600 W. 16th Ave. S. Brookings, SD 57006, 605-693-9753 (office) / 605-693-1344.


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An artist’s rendering shows the proposed design for the Brookings School District’s new elementary school.

School district changes span buildings, technology, programs Ask Superintendent Roger DeGroot to talk about “change” in the Brookings School District and he honestly doesn’t know where to start. Right now, perhaps the most talked about school district project is the new school on 26th Street South. Dirt work at the site started in March and a committee has formed to provide the new school with a name. DeGroot also notes that with a new K-3 elementary school will come a need to change boundaries within the district. The new elementary school is not the only building project in the district. Hillcrest and Medary Elementary schools are both working with architects as they plan major renovations. Additions are in the works at Camelot Intermediate School, and Mickelson Middle School is looking at a future expansion. “We’re all short of room,” DeGroot said, noting that 6 third-grade classes will make a temporary move to the Camelot next year. Part of any school district building project is making sure that new or renovated buildings are compatible with the latest technology. At Brookings High School, plans are in place for a 1:1 computer initiative that will provide each student with a computer starting in the 2015-2016 school year. The high school is also planning on having teachers develop and teach online classes. Online classes have grown in popularity with students at the high school in the past few years, because the online nature of the classes makes them a good fit for students who may have a scheduling conflict for taking a re-

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quired class. Students also want the experience of taking online classes before they go to college. DeGroot also points to the high school’s Credit Recovery Program that provides the added help that some students need to master a class and the expanded Alternative Learning Center which provides smaller classes and a more nurturing environment for students who have had difficulty in a traditional school setting. New technology takes center stage at Mickelson Middle School where the cloud-based math program, Digits, concentrates on introducing students to 21st century skills. “It’s an online learning community accessible anywhere a child has the Internet,” explained Michelle Vande Weerd, the district’s director of instruction. Each math classroom has a cart loaded with laptops that students use during the class. With everything for the Digits program available online, the program has no “traditional” textbooks. DeGroot predicts that trend will be used throughout the district: “In 10 years there will be very few textbooks in our buildings.” DeGroot points to the new Synergistics pro-

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gram as a major change, giving middle school students the opportunity to investigate a wide range of a careers. The Synergistics program takes the place of traditional classes like industrial arts and home economics. “Students now have so many more opportunities to explore careers,” Degroot said. Exploring careers is also part of the agenda at the high school where students can take classes for dual credit (high school and college). The opportunities include a PLTW biomed program and engineering. DeGroot said engineering students are able to see their designs come to completion through the use of a 3-D printer. “Students in those kinds of programs do better in college,” DeGroot said. Change is planned throughout the school district on an even great level as the Brookings Board of Education proceeds through the strategic planning process. The d i st r i c t - w i d e process looks for strengths and weakn e s s e s throughout the school system and involves all district stakeholders. “We want to involve students, staff, parents, and the community to help take our district from good to great,” Vande Weerd said.


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Kathleen Norris headlines SD Festival of Books Author returns to participate in states’ 125th anniversaries “She had an outsider perspec- ognized authors, from crime writIt’s been almost a quarter-cen- read, that touches on themes that tury since acclaimed poet and au- might be interesting to all sorts tive because she hadn’t grown up ers to critics and scholars. The children’s literature delethor Kathleen Norris wrote her of people in this area,” says Jen- here, but she was here long best-selling reflection on what it nifer Widman, director of the enough to have sort of an in- gation at the Festival includes two South Dakota Center for the sider’s view,” Widman continues. Newbery Medal-winning children’s means to be a Dakotan. “Dakota: A Spiritual Geogra- Book and coordinator for the “She calls it like she sees it. She authors, Kate DiCamillo and Avi. admits that we don’t have expo- All five writers and illustrators book festival. phy” is an extended “We hope to sure to some opportunities that from the new Young Readers Fesessay on the northspark conversation, people in big cities do, but then tival in Brookings will participate ern prairie as a funkind of like having a we have these other, incredibly in the Sioux Falls event. damental force in In keeping with the statehood statewide book valuable experiences that people the lives of its inhabliving on the coasts would never theme, Sioux Falls lawyer and club.” itants. Norris dehistorian Jon Lauck and HerThis year, because imagine.” scribed an elemental Norris expresses a genuine mosa buffalo rancher and writer it is a major celebraDakota whose harsh tion of statehood, reverence for the land and finds Dan O’Brien will discuss the hisenvironment helps the two humanities many admirable traits in the tory and culture of the Dakotas. forge the character councils looked for a Dakota character. But she sugar- For younger readers, cartoonist of its people. book they felt would coats nothing: some of what she and Sioux Falls resident Chris It will be a some- Kathleen Norris talk about Dakota discusses about small-town life Browne of Hägar the Horrible what different place fame sends his dinosaur Soozy Norris visits when she returns to history, landscape and the states’ lies a little south of flattering. “I think it (“Dakota”) could spark on a bison-chasing, motorcycleher adopted home this summer identities. “Dakota” was an obvious can- a lot of discussion about why peo- munching adventure across the and again this fall to take part in the 125th anniversary celebra- didate. It was a New York Times ple stay here, what we love about state, while Donald Montileaux’s tion of North and South Dakota best-seller and selected as one of this place, and how we’re shaped “Tasunka” retells the Lakota horse legend. statehood and to headline the the best books of the year by the by being here,” Widman says. Scheduled at sites throughout While Norris is the headliner South Dakota Festival of Books. Library Journal. Publishers The stoic Dakotans may be rel- Weekly called it “a fine portrait for the 2014 South Dakota Festi- downtown Sioux Falls, South atively unchanged, but North of the (the plains) and its people val of Books, she will be joined at Dakota Festival of the Book preDakota is now a petroleum pro- as well as a very personal mem- the Sioux Falls gathering by ap- sentations run the gamut of topproximately 50 other presenters ics and genres. Most of the events ducer growing fat on oil and gas oir of a spiritual awakening.” Norris came to South Dakota – nationally and regionally rec- are free. revenues, and both states are dealing with dramatic environ- through a legacy. She inherited her mental change. Norris will be the keynote g r a n d p a r e n t s ’ speaker at South Dakota’s 12th farm at Lemmon, a annual Festival of Books Sept. small, West River 26-28 in Sioux Falls, and community just a “Dakota: A Spiritual Geography” stone’s throw from will be the centerpiece of a spe- the North Dakota cial One Book collaboration be- border. With her husband, poet tween the two sister states. Community groups in both David Dwyer, she states will read and discuss Nor- put down roots, ris’ book throughout the spring spending nearly 30 and summer, and participants years here. “Norris’ work is will have an opportunity to meet the author during an eight-city a really interesting summer tour or at her appear- reflection on what ances at the Festival of Books in it means to be a Dakotan,” Widman September. “and The common-read partnership explained, David Wolff, dean of liberal arts at Black Hills State University and has been arranged by the states’ what our charactera member of South Dakota’s “Q” committee (organized to plan humanities councils and 125th istics are and how 125th anniversary activities), and Dakota Goodhouse of North we’re shaped by the Dakota unveil “Dakota” as the 2014 One Book selection for North anniversary committees. “We try to pick one book amazing landscape and South Dakota. every year that everybody can around us. Photo by Bob Wilson.

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BATA helping meet community’s transportation needs By Ryan Woodard

Brookings Area Transit Authority encourages members of the community to take advantage of its inexpensive and efficient transportation system, which may soon become an even more vital component of the city’s infrastructure. BATA’s mission is to provide coordinated transportation services for all citizens of the Brookings area and foster independence by providing mobility options. A Medicaid-licensed transportation provider, BATA provides transportation service to medical centers for patients who need its services. BATA provides service to all clinics in the Brookings, Watertown, Sioux Falls areas, with scheduling transportation completed by the facilities or the individual patients. At $2 per pre-scheduled intown ride, BATA is user-friendly and affordable. Serving the greater Brookings County area, BATA is available for a short notice pickup for accessible transportation needs or a scheduled ride. Scheduling is preferred, but the staff is flexible and willing to deal with all of the public’s needs. Citizens can also set recurring weekly or even daily rides. With flexible scheduling and broad-ranging hours, BATA is an excellent complement to private taxi services in Brookings. The Western Avenue shop is

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staffed by 31 employees from Monday-Friday 7 a.m. – 6 p.m. and Saturday/Sunday from 7 a.m. – noon. Pickups not scheduled in advance must be arranged during office hours, while advance reservations can be scheduled Monday-Friday from 5 a.m. 6 p.m. and Saturdays and Sundays from 7 a.m. - noon. BATA’s transportation hours are intentionally set on a schedule that won’t compete with local private taxi business. With a revamped website and drivers equipped with iPads to make scheduling a breeze, it’s easier than ever to schedule a ride. Simply call 605-692-2222 or reserve online at http://www.brookingsareatransit.com/. Online reservations must be made 24 hours in advance. Already an extremely accessible transportation option, BATA continues to make strides to meet even more of the community’s needs. For example, executive director Brenda Schweitzer is currently looking for ways to collaborate with South Dakota State University. “It’s been an ongoing assessment,” she said. “We’re investigating ways we can assist with transportation needs on campus.” BATA is also looking at ways to expand beyond the greater Brookings County area. In particular, Schweitzer would like to

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BATA driver Virg Anderson looks over his route on his iPad prior to heading out on the road. BATA uses iPad tablets to map out daily schedules and display other info. Photo by Ryan Woodard

make available more frequent shuttles for people who have airline connections or daily commutes in Sioux Falls. However, to meet those goals and continue the high level of service the public is currently enjoying, the federally funded transportation system needs continued support from the community. Schweitzer says many challenges exist on the horizon. Funded under the Section 5311 Program of the Federal Highway Bill, the nonprofit organization must follow particular regulations in order to maintain funding levels. Funding cutbacks have choked federal support to transportation organizations across

the nation. Seventy percent of the vehicle fleet has exhausted its transit life, which means BATA will be faced with significant repair costs and/or purchasing replacements. Capital needs such as vehicle purchases are federally funded at 80 percent. A local match of 20 percent is required. BATA must show and prove local support in order to receive grant money. All local support is appreciated, and any money donated locally will be reflected in the services BATA offers. Schweitzer said the organization has an open-door policy for feedback and would like to hear from any citizen who has ideas about new services or improvements.


An “Expectation of Excellence” in every facet of education Sioux Valley School District is comprised of the towns of Bruce, Sinai and Volga. This year Volga has been ranked seventh in South Dakota’s “best small cities in which to live,” and the 2012 South Dakota’s School Performance Index listed Sioux Valley High School among the top 10 high schools in the state. The stakes for a quality education have never been higher, according to Sioux Valley Superintendent Thomas J. Oster. “We are preparing our students for college and careers so their options after high school are limitless. Our principals and staff continue their diligent work with students to ensure success in an ever-changing global society.” Sioux Valley Elementary Principal Michelle Beito is dedicated “to ensuring that all students are on grade-level with their reading and math skills by the time they leave third grade." Mrs. Beito is excited about the implementa-

tion of the DIBELS reading assessment. DIBELS diagnoses strengths and weaknesses in students’ reading skills. She is pleased with the direction that technology education is taking to help students function in our global world and proudly recognizes outstanding students as citizens each month. At Sioux Valley Elementary, we want all of our students to “Do their Best and Have Fun!” High School Principal Belinda Miller, winner of the 2014 South Dakota Association of Secondary School Principals Innovative Leader Award, is pleased that her staff is focusing on “high quality instructional strategies via critical thinking and problem solving opportunities.” Besides the core curriculum offered, high school students are taking online and dual credit classes to enhance their college and career readiness skills.

Courses include college algebra, english literature & composition, government, psychology, sociology, natural history, digital media, music appreciation, and a multitude of others. Sioux Valley is proud of its new eight-lane track fa-

cility and of the preliminary work taking place to convert a 1925 school building into a performing arts center. The “PAC” is expected to be completed in November of this year and will include a 400-plus seat theater and instrumental and vocal music classrooms.

Work continues at Sioux Valley to convert the 1925 school building into a performing arts center.

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A small town with big amenities Life just keeps getting better in Volga. The community seven miles west of Brookings has impressed families so much that it’s bucking the national trend of shrinking small towns. In fact, Mayor Mary Bjerke says Volga has continued to grow past its 2010 Census count. She estimates the city’s population is now closer to 1,800. “Even though we’re growing, we still have that safe, friendly small-town atmosphere. It’s a very clean, beautiful city, and we can offer a great deal to our residents.” The Volga Development Corporation is taking a more active role in the community, and its efforts are paying off. As soon as the ground thaws, a new Dollar General store will begin construction in Volga. An early summer opening is planned. Bjerke says the project shows the tremendous growth potential the town has, especially along the well-traveled U.S. Highway 14. The new Sioux Valley Performing Arts Center should be in use by next school year, and Volga Christian will start construction on its new school this spring. Volga boasts a dynamic park and rec program, offering everything from swimming lessons, Tball, softball and baseball, to

science and music camps, and even a trial run at soccer. The program offers community wellness opportunities to multiple generations, including senior events. Community organizations are key to the success of the city. The Volga Lions Club hosts a summer party on 2nd & Main and an annual Festival of Lights introduced last December. The American Legion is busy raising funds to add a veterans’ memorial in the city park, where the county museum also has planned improvements. Volga’s Old Timers celebration is set for June 13-15, with a theme of Grand Old Flag. It begins with citywide rummage sales and a kick-off community party at the golf course on Friday. A Family Fun Run/Walk and a Legion pancake feed start Saturday – Flag Day – followed by an old-fashioned parade and afternoon activities at the park, plus free swimming all weekend. The Volga Fire Department hosts a Saturday night street dance, and Sunday wraps things up with community worship.

The city pool provides plenty of summertime entertainment in Volga. The theme of this year’s Old Timers celebration in Volga is Grand Old Flag.

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Change and stability at Peace Lutheran Change and Stability: Both of these words describe Peace Lutheran Church in the past year. Peace’s location has changed. The congregation bought the former Shamrock Banquet Hall. It sold its former building to the Boys & Girls Club, which will turn it into a Teen Center. Peace remodeled its new build-

ing, creating a Sanctuary out of one of the large banquet rooms and turning the other banquet room into classrooms for its Early Childhood Center. Change is an apt word for Peace’s congregation. Yet stability also describes Peace. Even though the location of the church has

Peace Lutheran Church in Brookings moved this past year, to the former Shamrock Banquet Hall on 22nd Avenue South.

changed, the truth of God’s love for all in Christ Jesus has not changed. In the midst of a world which never stays the same, God’s Word stands forever. There is great comfort in knowing the Changeless Christ who continually seeks all of us. Stability and change also describe Peace’s outreach to the community. Since the church was founded in 1996, there has been a desire to serve others by bringing quality Christian education to the youngest among us. Peace has operated an Early Childhood Center for more than 16 years where children from 4 weeks old to school age are taught and cared for. The Center’s stability has come from longterm administrators and teachers but above all from the grace of God. The Center has changed in the ability to serve many more children and their families in the new building. Maybe the best word, though, isn’t change or stability. Maybe it’s welcoming. Peace welcomes all to come and experience God’s love and forgiveness in Christ Jesus. For more information, visit www.peace brookings.org, or check them out on Facebook.

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COMMUNITY LIFESTYLES Young Readers Festival brings ‘ambassador’ to Children’s Museum party Besides DiCamillo, special guests include plains. “So we thought, ‘What could we do to New Yorker cartoonist and children’s book il- better reach them?’” Widman says her team decided “if we folustrator Harry Bliss and Hägar the Horrible cused an event on young people cartoonist Chris Browne. A Sioux and really made it accessible to Falls resident, Browne sends his them, worked with the schools newest children’s book character, to get classes in, we could make a dinosaur named Soozy, on a it a lot more enticing. And holdbison-chasing, motorcycle-munching the event at the Children’s ing adventure across the RushMuseum provides great oppormore State. tunities for pairing author readThree authors – Joseph ings with interactive ‘play’ Bruchac, Virginia Driving Hawk exhibits related to the stories.” Sneve and Donald Montileaux – To engage South Dakota feature Native American themes Kate DiCamillo kids leading up to the festival, in their books. Montileaux’s 2014 “Tasunka” is a retelling of the Lakota horse the planners created a common-read event featuring DiCamillo’s “The Miraculous Jourlegend. All the authors and illustrators will be ney of Edward Tulane,” the first-ever One available to speak to kids, their teachers and Book children’s selection. “We made the choice with input from their parents at the daylong event in Brookings. The next day they’ll head to Sioux Falls teachers in the Brookings and Sioux Falls to help open the 12th annual South Dakota school districts. We ended up targeting thirdgraders, whose reading skills are really exFestival of Books (Sept. 26-28). At both locations, the writers and artists panding. The teachers told us they were conwill take part in readings, presentations, cerned about summer slide (loss of reading skills), and they wanted us to key in on what school visits and book signings. “We started the Young Readers Festival be- we can do to keep kids interested over sumcause we’ve been doing the Festival of Books mer.” As a result, festival organizers ordered a for 11 years, and we always bring in some fabulous children’s and young adult authors, but special printing of “Edward Tulane.” Every we didn’t have the number of children and third-grader in the Sioux Falls and Brookings teens attending that we hoped,” Widman ex- school districts will get a free copy this spring. Teachers will begin some classroom activities, but they’ll assign summer “homework,” too. Organizations like the Boys & Girls Club and the Great After School Place will also work with reading programs featuring stories by DiCamillo and other festival authors. When the kids head back to school in the fall, they’ll be primed and ready to participate in the Young Readers Festival. “We’re going after the same thing we’re always going after: you’ve read this book, you’ve found this great story, and now you can actually talk to the person who imagined it,” Widman says. “At that age, in the third and fourth grade, reading is really cool. They’re excited about it. It’s a new skill. As they get a little older, sometimes it becomes not so cool anymore. Nurse McKenzie Nielsen reads “How Do Dinosaurs Get Well Soon” to a Or it becomes more challenging, or other rapt audience at the Children’s Museum of South Dakota. On Sept. 25, the things interfere – sports and activities, social Brookings museum will host the first Young Readers Festival. Featuring lives. If we can catch their interest, this can be award-winning children’s author Kate DiCamillo, the event is being held in something they’ll always remember: that they conjunction with South Dakota Festival of Books that takes place in Sioux got to meet this famous author, this ‘rock Falls Sept. 26-28. The five authors and illustrators who will appear in star.’” Brookings will also take part in the Sioux Falls festival.

This one’s just for kids. Kids love books – they stoke the fires of imagination and nourish the young spirit. And because of that, children’s and young adult literature has had a special place at the South Dakota Festival of Books since it began a dozen years ago. But this year, for the first time, the younger crowd will get its very own Young Readers Festival, and the celebration will be launched, appropriately enough, at the Children’s Museum of South Dakota. A pilot program of the South Dakota Humanities Council and its Center for the Book, the Young Readers Festival takes place in Brookings Sept. 25; the celebration will feature appearances and readings by some of the country’s top writers and illustrators of books for young people. Headlining the inaugural party will be one of the genuine “rock stars” of children’s literature, Kate DiCamillo. In January the writer was awarded the prestigious Newbery Medal – her second – for best children’s book of 2013. The Library of Congress has named her National Ambassador for Young People’s Literature for 2014-2015. “It’s a real coup to have the national ambassador come to our city,” says Jennifer Widman, director of the South Dakota Center for the Book and organizer for the special events at the Children’s Museum.

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Arlington schools growing, improving As parents watch their children leave the house and enter the halls of the Arlington Schools, they can be assured their children are entering an environment where everyone is fully engaged in the process of learning. The staff’s mission is to educate all its preK through12th grade pupils in a safe, challenging and disciplined environment. They hope to provide each student the opportunity to develop the skills and knowledge necessary to be a productive citizen in an ever-changing society. Arlington’s award-winning teaching and coaching staff boasts a low student-to-staff ratio of approximately 13:1. They hold an average of 16 years of experience per teacher. “We have experienced, hard working certified and classified staff members who continually work to improve their craft,” said Superintendent Chris Lund. “This can be shown in our constantly improving test scores as well as the effort and time they put into their classrooms and students.” The state currently ranks schools based on their SPI scores. Schools that rank in the top 5 percent of the schools at their level are con-

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sidered Exemplary. In the 2011-2012 testing window, the Arlington School District had one school that was ranked Exemplary: Arlington Elementary School. In the 2012-2013 testing window, the Arlington School District had both its elementary and high school ranked in the Arlignton Schools boast a long history of success in top 5 percent in the both academics and student athletics. state. Arlington was the only district in the state that had two Foundation with its annual mailing and made signs for the museum. schools ranked Exemplary. In the coming year, Lund hopes to keep ArAdministrators also feel that learning goes beyond the classroom. One of the ways they lington Schools growing and changing with hope to teach students to make a difference is current trends in education. “We are constantly upgrading technology through the Service for a Semester class. In years past, the class has helped the elemen- and curriculum to help our staff remain curtary students with “Read Across America rent and focused on student achievement,” he Day,” assisted the Arlington Community said.

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Brookings eatery now a destination

World-renowned celebrity chef Gordon Ramsay and his crew ate at the Pheasant last spring. The notoriously particular chef's glowing review of the food, the wine and the service spread quickly, resulting in a boom of business at the already bustling local establishment. Ramsay is pictured with General Manager Michael Johnson and Assistant Manager Trevor Clements.

Not only is the Pheasant Restaurant & Lounge in Brookings pulling in the locals in great numbers, it's become a destination for dining – enough so that it draws plenty of kudos. Those diners in turn bring in more business. Such kudos – a couple of which are cited below – are more proof that third-generation general manager Michael Johnson does his grandparents proud with the way he's running their restaurant. Ronald and Georgiana Olson have owned the restaurant since 1966. The eatery has catered to a diverse clientele since it opened in 1949. A February 2014 review by popular website "TripAdvisor.com" listed restaurants in 50 states "worth traveling for." Those spots selected were noted for "special charm, that perfect balance of cuisine, atmosphere, and service that makes them stand out among the rest." The Pheasant made the cut. Johnson said that accolade led to the Pheasant's website seeing "an increase in traffic hundredsfold within minutes of that going online, lots of phone calls and lots of new faces." The Pheasant also made the cut for an-

other top-50 list. This one done by the "Zagat.com" staff, a website that selected "50 states, 50 Sandwiches." For South Dakota, it was the pheasant sandwich, which "comes with a side of history: South Dakotans fed an Aberdeen version to WWII troops. Find it today in … the Pheasant Restaurant & Lounge in Brookings." Describing the ingredients in this awardwinning sammy, Johnson said that in addition to pheasant meat, "It's got some dried fruits and lots of ingredients. Pheasant's a little more complex in flavor, a little more robust; so it can stand up to a few more things in it. We put in apples, dried cranberries, some orange juice and sesame oil." Johnson says he and the Pheasant staff work continually to balance tradition with customers' changing tastes. He noted that the Pheasant recently came up with a new menu, the goal being to "stay as close to our South Dakota roots as possible by adding lots of locally produced products." For more information on the Pheasant Restaurant & Lounge and the Pheasant Wine Cellar, log on to www.PheasantRestau rant.com or find them on Facebook.

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PRT shows to deliver entertainment to Brookings, Brandon this summer Each summer, the Prairie Repertory Theatre troupe offers Brookings and Brandon communities a theatrical treat. College-age actors from around the country come together to put on four shows. Last year, Brookings performances brought in 6,194 patrons, and Brandon performances 6,224. “We are eager to begin work on our 2014 season,” said J.D. Ackman, PRT administrative head and director of theater at South Dakota State University. “We are especially pleased to be presenting four shows never before produced by PRT. Our 44th season will provide outstanding entertainment for the people of Brookings and Brandon.” This summer, the PRT crew will present “The 25th Annual Putnam County Spelling Bee,” “Making God Laugh,” “The Lone Star Love Potion” and “Shrek the Musical.” The Brookings shows will be held in Doner Auditorium in the Administration Building on the SDSU campus, and the Brandon shows will be held in the Brandon Valley Performing Arts Center at Brandon Valley High School. For tickets, visit the online ticket box office at http://sdstate.tix.com, or call the SDSU Performing Arts Center Audience Services Office at 688-6045, beginning June 3, and Brandon Audience Services Office at 605-5828039. Early-bird season subscriptions are available at a reduced rate if purchased before May 15.

‘Making God Laugh’ Bob Sylskar directs the South Dakota premiere of this family comedy. The storyline reveals four scenes, each 10 years apart, set at various holidays. In 1980, a priest, an aspiring actress and a former star football player – all return to their childhood home. The siblings reunite with their empty nest parents, and old family rituals and ancient tensions flare up. Thirty years of celebrations – Thanksgiving, Christmas and Easter – bring changes the family won't see coming. As Woody Allen once said, “If you want to make God laugh, tell

him your plans.” •Brookings performances begin at 7:30 p.m. June 18, and run nightly through June 21, with a 2 p.m. matinee June 22. •Brandon performances begin at 7:30 p.m. and run nightly July 18 - 20 and 23, with a 2 p.m. matinee July 20.

‘The Lone Star Love Potion’ SDSU Assistant Theater Professor W. James Wood directs the funny farce. “The Lone Star Love Potion” tells the story of a wealthy Texas rancher, Mr. Stancliffe, who died. His butler, the maid, and the rancher’s niece, who is his only living relative, gather for the reading of the will. Oddly, Miss Tammy Jo Harper, a neighbor, also shows up. As expected, the niece inherits everything. Then, the butler produces from the safe, a reputed love potion. Before long, everyone is sipping the sample with hilarious results. •Brookings performances begin at 7:30 p.m. June 25, and run nightly through June 28, with a 2 p.m. matinee June 29. •Brandon performances begin at 7:30 p.m. July 30, and run nightly through Aug. 1.

‘Shrek the Musical’

SDSU Associate Theater Professor Billy Wilburn directs the musical based on the DreamWorks Animations film. “Shrek the Musical” brings the hilarious story of everyone’s favorite ogre to life on the stage. In a faraway kingdom turned up‘The 25th Annual Putside down, things get ugly when an nam County Spelling Bee’ ogre, not a handsome prince, shows up Directed by Ackman, the show to rescue a feisty princess. tells the tale of six adolescents Throw in a chatty donkey, a bad vying for the spelling champiguy with a temper, and a dozen other fairy onship of a lifetime. tale misfits, and there’s the kind of mess A quirky, yet charming cast of outthat calls for a real hero. Luckily, there’s siders find comfort at the spelling bee – one on hand, and his name is Shrek. the one place where they stand out and •Brookings performances begin at 7:30 fit in at the same time. p.m. July 9, and run nightly through July •Brookings performances begin at 7:30 12, with a 2 p.m. matinee July 13. p.m. June 11, and run nightly through June •Brandon performances begin at 7:30 p.m. 14, with a 2 p.m. matinee June 15. July 16 and 17, and Aug. 2, •Brandon performances Prairie Repertory Theatre productions provide summer entertain- with a 2 p.m. matinee Aug. 3. begin at 7:30 p.m. July 24, and ment with memorable acting, characters and stories. The 2013 For more information on run nightly through July 26, production of “A Second Helping: The Church Basement Ladies Prairie Repertory Theatre, with a 2 p.m. matinee July 27. Sequel” drew large audiences in both Brookings and Brandon. visit www.prairierep.org.

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A destination for meetings, education, entertainment By Ryan Woodard

Most people would expect a nationallyrenowned recording artist to be particularly selective in choosing the first stop for a headlining tour, especially if the musician had never before toured as a headliner. That makes the selection of the Swiftel Center as the kickoff venue for the premiere headlining tours of country superstars Florida Georgia Line (Oct. 3, 2013) and Jake Owen (March 20, 2014) all the more impressive. The former opening acts transformed into headliners before the eyes of thousands of fans in Brookings. “It’s kind of a feather in our hat when that happens,” said Swiftel Center Executive Director Tom Richter. “And the reason they chose us is because of our reputation as a facility that will take care of their needs. They know our staff is seasoned and will do a good job of providing service. What’s just as important is that our fan base in this area has really supported country artists we’ve had in the past.” Superstar acts (Florida Georgia Line sold out in less than three minutes) have put the Swiftel Center on the map and are creating a snowball effect. As famous artists continue to appear in Brookings, Richter is able to continually strengthen relationships with concert promoters as well as booking agents, especially in the country music world. And the acts keep coming. Of all the musicians nominated for awards at the 47th Annual Country Music Association ceremony in November 2013, ten had played in Brookings. Swiftel’s reputation as a hotbed for music entertainment continues to grow, but the versatile local venue is much more than a concert hall. It’s also the home of championship rodeos, motocross competitions, wrestling tournaments and religious events. The facility even hosted the world-famous Harlem Globetrotters in 2014.

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Above: Florida Gerogia Line preformed at the Swiftel center last October Left: Jake Owen staged a show in Brookings in March.

Charitable efforts are also important to the city-owned event center. The staff has coordinated the Tough Enough to Wear Pink Campaign for eight years and has raised more than $30,000 for the Brookings community with funds earmarked and disbursed through the Brookings Health System Foundation. Swiftel Center employees also take part in charitable efforts such as the “Adopt a Highway” program and donate items throughout the year to nonprofit organizations like Brookings Harvest Table. The Swiftel Center provides space for Brookings County 4-H events and for military programs (Memorial and Veteran’s Day events), and gifted more than $6,500 in 2014 to various volunteer groups for fundraising endeavors. Since opening in January 2001, Swiftel Center has entertained 1,272,556 patrons for events such as meetings, banquets, conferences, concerts, sporting events, rodeos, home shows, craft shows, wedding receptions and more. The Swiftel Center’s seats are routinely packed. A record 124,608 people attended 249 different events at the venue in 2013, topping the 2011 record by more than 2,000. “With success like this, it’s little wonder the Swiftel Center continues to be one of several linchpins that makes Brookings so successful,” said Brookings City Manager Jeff Weldon. The Swiftel Center has enhanced the quality of life – and entertainment – in Brookings. It has also become an economic engine for the community, generating hundreds of thou-

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sands of dollars in trade for local restaurants, retail stores, hotels and service stations. The facility pumped more than $19 million through the Brookings economy in 2013. New businesses, such as new restaurants, hotels, manufacturers and science and technology companies, continue to spring up near the Swiftel Center. That’s no coincidence. “That kind of economic development is tough to put a price tag on,” Richter said. The facility’s revenues have increased from zero to $1.6 million in the 13 years it has been open. “That’s the true indication of the success of this building,” Richter said. Originally conceived as an agriplex designed to stage farm shows and small community gatherings, the Swiftel Center has become a major entertainment destination and a host for community events like Fourth of July celebration and Easter egg hunt. As a result of its success, the facility has been named a national “Prime Site” award-winner for the excellence of its facilities and operation. “Public assembly facilities are typically built by governments and public entities because operationally it’s difficult for them to make enough money to sustain themselves,” Richter said. “They’re built for the purpose of attracting visitor spending and the economic impact that it creates. The Swiftel Center has become a destination for people to come to meet, to be entertained and educated. And in supporting this facility, the city is reinvesting in all the small businesses of the community that benefit from it.”


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With new car, Prussman looks forward to racing season Chris Prussman's life with racing all started in the bathtub when he was a little boy. After emptying the tub of water, he would take the bar of soap and fling it around the sides of the tub without it touching either himself or the bottom of the tub. “I figured out that if you hit the side at just the right angle, the bar of soap would go all the way up the back and come down the other side to the same spot where it started,” said Prussman. “That's my earliest memory that I have with anything that has to do with racing.” Prussman is the owner and driver of 11cRacing. Off the racing track, he is the lead foreman with the Brookings County Highway Department covering a crew that is responsible for the maintenance of 400 miles of county roads. People who follow racing know all about Prussman and his talent for the sport. He has been racing competitively for 20 years, initially starting out with three-wheelers and four-wheelers in high school. After graduation, he eventually turned professional, racing quads all around the country. During the past 15 years Prussman has been a WISSOTA and IMCA modified racer. WISSOTA, a sanctioning body similar to NASCAR but on a much smaller scale, sanctions races in South Dakota, North Dakota, Minnesota, Wisconsin, Wyoming, Montana and southern Canada. Overall, he has won approximately 90 ATV events about 50 modified events and two track championships. Prussman has been a participant in the Buck Baker Racing School in Rockingham, N.C., setting the fastest time averaging 133 miles-per-hour and the Randy Briggs USAC Midget Racing School in Hickory, N.C., becoming a top performer and setting the fastest lap times there

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Chris Prussman has dozens of trophies and racing wins on his resume after being a competitive racer for more than 20 years.

as well. The name – 11c – is a story in itself. “Years ago I had number 11 on my four-wheeler,” he said. “When I got into the modifieds, I wanted my number, but the first night I went racing there were already two other 11s out there. I didn't want to change my number and they said I could add a letter, so I put c for Chris.” Prussman is currently gearing up for another racing season and he will be showcasing a new modified car. He stripped down his old car and sold the body and chassis and saved all the bolt-on pieces. So far, with the help of close friends and family, he has

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put in more than 100 hours of work on the new car with 40 or so hours left until the car is race ready – provided he comes up with enough sponsorship money. Retaining the bolt-on-parts is a huge financial savings, according to Prussman. “I can save about $14,000 by using the parts from the chassis I sold.” The car will be equipped with a 618 horsepowered engine, which is just under the typical range for the type of car that Prussman will be running. “It's technically known as an A Modified – the high dollar ones with the big motors that go fast,” he said. “This is a rich man's sport

with a bunch of poor men in it.” Prussman has been clocked on a dirt oval driving as fast as 118 miles-per-hour. “I've gone faster, but it wasn't officially clocked,” he adds with a slight grin. It's pretty apparent Prussman has a need for speed, and he's most comfortable behind the steering wheel. “I love racing, it's what I was born to do,” he said. The main thing that Prussman stresses about is finding sponsorship money. Last year he didn't race at all due to lack of funds. However, when sponsors do come, having their names and logos on his car makes for some high-profile advertising. “This is kind of high-adrenaline advertising because they have their business name out there on the race track and it usually raises the excitement of potential customers,” said Prussman. “I feel that my sponsors decide to advertise with me because of my hard-work ethics and my ability to get the attention of the crowd – not only from the professional-looking race car – but for my driving style and exciting races that get the crowd to its feet. I'm extremely thankful for all of my sponsors. I couldn't do this without their help.” Prussman has become a master marketing person, whether he wanted the title or not. “I try to cover every avenue that I can to make this successful,” he said. In the coming season, Prussman plans to compete in Huron on a weekly basis, followed by a series of events on the Advantage RV Modified Tour. Before those races, he will have his new car at various locations around Brookings. For more information about 11c Racing go to 11cracing.com or facebook.com/chris.prussman11c.


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BUSINESS • RETAIL

Brookings’ premier printer leaves its mark on community Much of how area companies do business has changed over the past 30 years, but one thing has remained constant for Allegra Design Print Mail: putting community first. Dave and Angela Roden have grown a family business that debuted as Insty-Prints in 1985 under the ownership of Dave’s parents. Together, the couple has maintained the company’s core – they are the only commercial printer with a traditional offset press in Brookings – while evolving to offer broader based, multi-channel marketing communications services. But Allegra is about much more than a long tradition of high-quality products and superior customer service.

Giving Back “We don’t just work here,” said Angela. “We live here, we play here and we give back to our community.” In the past nine years, Allegra Design Print Mail has given more than $45,000 in free services and other support to close to 100 local organizations. “One way we give back is through the FootPRINT Fund each fall,” Angela explained. “Local nonprofits are encouraged to apply, and we choose several of them to receive awards that go toward their marketing needs.” Beyond the FootPRINT Fund, the Rodens continue to give, providing in-kind and cash support to many other local organizations and educational institutions. “Here in Brookings we take care of our

own,” Angela said. “There is a need in our community, and we are happy to be able to help.”

One-stop Resource A wide range of business marketers have come to depend on the locally owned and operated business. Whether it's for business cards, a large banner, graphic design, or direct mail, Allegra is the area’s convenient one-stop resource. Angela said she, her husband and their staff take pride in working with their friends and community members. Clients range from individuals to Fortune 500 marketing executives. And some are driving more than an hour to work with Allegra. “Every customer is important, and we enjoy them all.” The company is now customizing more apparel than ever before, with both embroidery and silk screening. Promotional products also have been a huge growth area, as marketers see the value of extending their brand messages through affordable ad specialties like pens, calendars, mugs, USB drives and thousands of other business gifts and giveaways. “As a partner for these broader services, our customers can be confident that all of their marketing pieces will be consistent and look the same – from their business card to their polo shirt to their banners,” said Angela.

Customer Convenience On Allegra’s website, clients can upload

Kris Hedrick, graphic designer at Allegra Design Print Mail, works on a project for a client of the downtown Brookings business.

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their art files 24/7, and review proofs by email, taking advantage of technology that moves the printing process along quickly. Online quotes and re-orders also make the process faster and easier. Sometimes, it’s less about speed and more about strategy. The Rodens and their knowledgeable team provide consultation services for upfront strategic marketing planning as well as providing recommendations for specific campaigns. That type of expertise and personal attention isn’t typically available with online or quick-copy shops. Allegra’s technical capabilities combine with a talented in-house design and creative team to see a project through from start to finish. And when customers use one source for all their graphic design, printing and mailing, they gain the special knowledge and expertise for understanding how all the pieces fit together – and avoid unnecessary waste. “The benefit is we can design with printing and mailing in mind, saving time and money,” Angela said. “It can be very frustrating for a company with a limited budget to find out a designer has created a beautiful mailer that costs a fortune to print and doesn’t meet postal regulations.” What’s New? Allegra just installed a new full-color digital press. And a new large format printer/scanner is now available for house plans, artwork and other oversized projects. Files can be saved to a customer’s jump drive or emailed to them for archiving and storage. "We use the latest technology and techniques in single to full-color offset printing with the added convenience of computer-toplate technology,” said Angela. “That’s a lot of industry jargon that simply means we match the right equipment to each project to ensure the best possible outcome for our clients every time.” Contact Angela and David Roden at Allegra in downtown Brookings for your company's or organization's printing needs. Learn more online at www.allegrabrookings.com, where you can request a consultation or upload your files to print. Call them at 697-5170, or stop by the office at 301 Main Ave. in Brookings, Monday through Friday from 8 a.m. to 5:30 p.m.


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Customers top priority at Einspahr Auto Plaza Talk to Matt Einspahr about “change” and the general manager of Einspahr Auto Plaza just shakes his head. That’s because in his business he sees plenty of change. “It seems like the automotive industry is constantly changing at a higher rate of speed every year,” Einspahr said. “It never ends.” The dealership not only has new models every year, but it also has to keep pace with a wide array of technological advances. “It’s a challenge for our sales consultants and service technicians to stay up-to-date with new technology,” Einspahr said. “But it’s great for customers.” Advances in technology are providing new car buyers with features like blind spot information systems, adaptive cruise control and a selection of voice-activated features. Einspahr predicts that more innovations are on the way and, depsite the challenges they may present to his staff, he welcomes the new technology. “We’ve found that they are things that keep customers loyal to the brand,” Einspahr said. Those new vehicle brands have grown over the years to now include Ford, Lincoln, Chrysler, Ram, Dodge and Jeep. Einspahr Auto Plaza also offers used car sales, a full line of financing options and a state-of-theart service department. The deale r s h i p moved to its location at 2020 Eighth St. S. In 1981 and has 35 full-time employees. That’s quite a change from the 11 employees Matt’s father, Ron, had when he started the dealership in 1969. Ron still serves as president of the company today. According to

The Einspahr family has brought a tradition of customer service to the local automobile sales industry. Helping to guide the local dealership are, from the left, Matt, Amy, Jonnie and Ron Einspahr.

Matt, despite so many changes in their industry, one constant at Einspahr Motors is the philosophy Ron brought to the business. “No matter what changes, good old customer service doesn’t go out of style,” Einspahr said. “That was dad’s focus. That’s what he taught me.” While customer service is still in s t y l e , Einspahr said that customers have changed. “Ninety percent of car buyers are at least doing research online,” Einspahr said, noting that there’s good information on the Web but “it takes the touch and feel out of going to the dealership

“We treat people with respect, just like how we’d want to be treated as well. Our customers are our lifeblood.”

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and taking a test drive.” All the information and buying options online makes the entire vehicle purchase experience more transparent, according to Einspahr and he’s proud when customers who have so many options choose Einspahr Auto. “For us, we think that lends a lot of credibility to the way we do business here,” Einspahr said. “We work very hard at being competitive.” That competitive spirit is paying off as customers endorse Einspahr’s product lines by trading in their foreign-built cars. Currently the used car lot has quite a selection of Hondas, Toyotas and Nissans. “We’re kind of getting a kick out of it,” Einspahr said, noting that the influx of foreign tradeins prove that “customers want to buy an American-made automo-

bile if the quality and value is there.” Einspahr backs that quality and value with a tradition of customer service. “Our process isn’t high-pressure at all,” Einspahr said. “We treat people with respect, just like how we’d want to be treated as well. Our customers are our lifeblood.” That dedication to customers can be seen in the company’s mission statement: The mission of Einspahr Auto Plaza is to develop lifetime customers by consistently exceeding their expectations in a comfortable, supportive atmosphere. We will meet their needs honestly, promptly, and courteously by being consistent in our job skills and committed as a team. Learn more about the dealership at www.einspahr.com.


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The Depot offers a cozy neighborhood pub experience Since opening in mid-June 2013, The Depot has seen a steady increase in business. Owner Kathy McClemans credits that growth to listening to her customers’ needs, having a prime south side location and offering a pleasant pub atmosphere. The Depot offers a fullystocked convenience store featuring Hot Stuff pizza and sandwiches and a pub with a full menu, beer on tap and five bigscreen TVs. Its location at 921 20th St. S., on the corner of Medary Avenue and 20th Street South, makes it convenient for many customers. “We are the only south-end-oftown business,” McClemans said. Customers have found that the Depot is a convenient place to stop at the end of the day for bread or milk from the store, or to linger over an appetizer and watch a ball game in the pub. The pub offers a menu that in-

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cludes appetizers, wings, salads, burgers, sandwiches, wraps and pizza. There’s also a separate

item on the menu. “Everything on the menu is very popular,” she said. “Pizza here or to go, that’s

The Depot offers a small pub experience for customers looking for a cool drink and something to eat.

room offering video lottery. McClemans is stumped when asked to name the most popular

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a big deal.” Customers can call ahead at 692-4424 for any menu item so it

is ready to go when they arrive. Since the business opened, McClemans and her staff have listened to their customers, adding wraps, more sandwiches and new pizza flavors to the pub’s menu. “We’re always open to suggestion,” McClemans said. As spring approaches, the bike path and the soccer fields near The Depot will see more use and offer joggers, walkers and soccer families a place to rest and refuel. Walkers and joggers are often lured in by the pub’s patio that faces the bike path. “The patio is a gorgeous place to sit down, enjoy the scenery and indulge in some food or a cold drink,” McClemans said, adding that the pub has turned into a neighborhood meeting place. “It’s a fun place to come, meet friends and enjoy the smaller cozy pub experience,” McClemans said.


SDSU Bookstore expands, offers new name brands When the 2013-14 school year opened at South Dakota State University, students and staff members were greeted by a much-different looking bookstore in the University Student Union. A 1,300-square-foot addition had been built onto the south end of the store, which provided a home to all kinds of art and school supplies.

“For students in any design program, and for that matter members of the community as well, they now have their own little store to go to,” said Stephen Brua, marketing coordinator for Auxiliary Services. By moving the art school supplies from the main sales floor, more space became available in the front part of the bookstore. Consequently, more merchandise was brought in –

SDSU students and staff were greeted by a bigger and better bookstore when the 2013-14 school year started.

specifically new name brands like Columbia and Ping, joining existing name brands such as Under Armour and Nike. “We increased our inventory and sales space,” said Brua. “People really appreciate the fact that we have more brand names to choose from.” The improvements only enhance a bookstore that is fast becoming one of the top stores of its kind in the Upper Midwest. “The vendors who come here – and they go to other bookstores – tell us that we have one of the nicer stores that they have been to,” said Brua. A big goal remaining for the bookstore is increasing the presence of the store's website to draw in more customers from Sioux Falls and Rapid City. “We want to get more clothing and have more people from those places do more online shopping with us rather than other vendors,” explained Brua. “We want to build up our website with our clothing for people who don't get a chance to come here.” Jackrabbit Central, an outlet of the SDSU Bookstore with limited inventory, is located on Main Avenue in Brookings.

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Employees key to success at Clites Electric With more than three decades in business, customers have come to expect a good product at a fair price from Clites Electric in Brookings. “We strive to do quality workmanship,” said owner Mike Ningen. “We rely on our employees heavily for that. They’re the heart of the company.” According to Ningen, who purchased the company in 2010, the mission statement of his business is simple: “Customer satisfaction comes first.” Employees keep customer satisfaction in mind whether they’re wiring a house, working for a commercial customer or completing a project for one of Brookings’ industrial plants, like Daktronics or Falcon Plastics. In addition to crews working the field, Clites Electric also has a service department. “We can handle almost any electrical job, large or small,” Ningen said. Summer is a busy time for the company’s directional boring machine that allows them to install conduit or wire under the ground without disturbing the surface. This allows them to do installations under parking lots or highways.

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The crews of Clites Electric are ready to roll whenever customers need them.

“Our customers keep us pretty busy yearround,” Ningen said. The company has 16 employees and plenty of work lined up for this summer. “We have a lot of good employees,” Ningen

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said, “and we’re currently looking for more.” Clites Electric is located at 400 32nd Ave. in Brookings. To contact the company, call the office at 605-697-6838 or by cell at 605-690-1276.


Employee experience makes the difference When you take your vehicle to Dave’s Collision Repair Center, know that “you’re driving home our reputation.” It’s a business motto that owner Nate Quam takes seriously, and he says it wouldn’t be possible without the dedication of his longtime employees. Body repair technician Steve Whitaker has 32 years of experience with Dave’s Collision. John Maher has more than 23 years of paint experience.

The team at Dave’s Collision includes, from left, Nate Quam, Steve Whitaker, John Maher and Dave Quam.

Add in Nate, plus former owner Dave Quam, and the business now operates with more than 100 years of combined staff experience. Dave’s is in its 57th year of business in Brookings. Herb Quam opened Herb’s Body Shop in 1957, offering complete auto body repair, frame straightening and windshield repair and replacement. His son, Dave Quam, continued the tradition in 1983, when he purchased the business. The third generation took the reins in 2011, when grandson Nate became the new owner. Their longevity and attention to detail, in both the Quam family and its employees, are qualities that Dave’s Collision customers have come to expect and trust. “We’ve stayed true to the principles and standards my grandpa started with back then,” Nate said. “We treat our customers’ vehicles as if they’re our own. It’s not just a car coming in and out. Make sure it’s done right the first time, and you won’t have any complications.” While repeat clients come back to Dave’s time and again for all their collision repair needs, word of mouth and referrals keep new Brookings-area customers coming in the door, too. Dave’s continues to grow, with another staff member, Steve Shadewald, in school now and coming on board this May. Nate said continued education is a top priority for his team. ICAR certifications are maintained by all employees to stay current with the ever-changing automotive industry. For the best in collision repair, on all vehicle makes and models, come see the Dave’s Collision team at 1019 Main Ave. S. or call 605692-4024.

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Everything a girl could want “Hey all, if you haven’t ever taken the road trip to LatiDa Boutique in Brookings, you're missing out! It's a super-fun girlie place to be!” The reviews are in (including the one above, which you’ll find on Facebook). If you’re a girl and you love fashion, you’ll want to get to La-ti-Da right now, before you miss out on anything else. La-ti-Da is about fun and fashion. If a girl’s gotta have it, La-ti-Da is the place to shop. Need some spring sandals to match your new skirt? Looking for a bracelet to go with that top? You’ll find it at La-ti-Da, a store that has everything a girl could want…and then some! The specialty boutique carries trendy and upbeat accessories, shoes, boutique clothing, gift items and much more. Most recently, Lati-Da has added a selection of home décor, including mirrors, frames, pillows and more. “Our philosophy is simple: Love what you sell, and it sells itself,” said owner/fashion connoisseur Lisa King.

Lisa will help you locate the proper outfit or accessory. And she will probably be even more excited about it than you are. Shopping is her specialty, and her enthusiasm naturally rubs off on her customers. “The best part of this job is being able to make a girl smile,” she said. “It doesn’t matter what age they are or what they are looking for: if they shop La-ti-Da, our goal is to send them out the door feeling great.” Lisa’s customers use Facebook to let her know just how great her store makes them feel. • “I LOVE this store, and so does my 11year old daughter! Lisa, the owner has great taste. I think there's something for everyone, from home decorations to bags (purses), shoes and accessories!” •“Another Awe-

Lisa King is owner lf La-ti-Da in Brookings. The specialty boutique carries trendy and upbeat accessories, shoes, boutique clothing, gift items and much more.

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some experience today at LatiDa! Thanks Lisa!!” •“Thanks for the awesome deals (.) (I) got the cutest purse (.)” •“Lisa - thanks so much for helping mom pick out the great gifts for me!!! I love all of it!” “I absolutely love my new purse! Thanks so much for all your help picking it out! You guys are always so friendly! And you have a pretty kickin' shop! I'll be back!” Customers love – or in some cases LOVE – La-ti-Da, and for good reason. La-ti-Da remains a customer favorite because the store’s inventory is constantly changing. Customers return again and again because they know they will always find something new. “La-ti-Da will continue to evolve,” Lisa explained. “Our customers help drive new and exciting ventures. We get to know our customers on a personal level, and their input pushes us to grow and expand.” La-ti-Da’s inventory changes weekly – and sometimes even daily. As a veteran of the fashion world, Lisa knows what her customers want and is always finding new and innovative ways to satisfy them. Lisa has worked in the fashion/retail world for more than 16 years, starting at a very early age. She worked in a boutique similar to La-ti-Da before opening her own store. She frequently advertises special sales in the newspaper and on the store’s Facebook page, where customers often spot an item and buzz in to the store to retrieve it. She accommodates customers of all ages – from baby girl to little girl, pre-teen to college students, hip moms and glamorous grandmas. It’s not just a place for the self-shopper – customers can also pick up gift items that are personalized on site. La-ti-Da is located at 614 Main Ave. S. Visit the store’s Facebook page (search LatiDa Boutique) and “like” it to stay up to date on all of the store’s special offers and constantly changing inventory. And don’t forget to stop in and look for some of your favorite “girlie” items. You can expect the store owner to have just as much fun with your shopping as you do.


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Fixing it right the first time Everything fails for a reason. That’s Kevin King’s philosophy. And it’s the driving force behind the Brookings mechanic’s meticulous process of investigating every mechanical issue that arises for his customers. A full-service repair shop, King’s Automotive Service Center can handle everything from major and minor engine repair to transmission services, suspension/brake work and much more. Rather than going for a “Band-Aid” solution, King examines each problem carefully so his customers don’t have to return for additional repairs. “We take the time to figure out what’s wrong, put the right part on there and fix it right the first time,” King said. King is extremely meticulous. His holistic philosophy is comparable to strategies that are typically undertaken during a game of chess. While a checker player makes immediate and reactive moves, a chess player must analyze how one move could affect the entire game. King understands how every part in an

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automobile is interrelated and avoids using a “one size fits all” approach. King's team is diagnostically sound, having dealt with myriad mechanical problems. But the crew hasn't seen everything. For any unfamiliar issues that may arise, King taps into w w w.iatn.net, an online collaborative group of 30,000 automotive technicians worldwide. King’s customers can expect their car to receive a thorough examination. They will also receive a full explanation of what went wrong and how it was fixed. Education is a big priority; King provides a “priority list” of repairs for every customer. The list includes repairs that are needed immediately, repairs that will be necessary in the fu-

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ture, and potential issues to watch. “If you can give them a plan, it helps them strategize for how to handle the repair process,” he said. ASC is at 614 Main Ave. S. in Brookings. To make an appointment, stop in or call 605692-4272. Visit the shop online at www.theautomotiveservicecenter.com.


Relax, rejuvenate at the Ritz Inspiring people to feel good about how they look is our passion, and helping clients relax and rejuvenate is our true mission at Ritz Hair Studio and Whole Body Retreat. Our team of 12 designers, two massage

therapists and four customer-service specialists strive to provide you with exceptional service and customized treatments to help you look and feel beautiful from head to toe. Located at 1611 Sixth St. for the past five

Come to the Ritz at 1611 Sixth St. for true relaxation and rejuvenation.

years, the Ritz offers an atmosphere for relaxation and rejuvenation. Whether you’re uncovering your true beauty with a custom color and signature haircut or melting away your stresses with a massage, we offer a serene environment to rekindle the body and calm the mind. You’ll be able to put your best foot forward with one of our Beach Bum pedicures, discover heaven with a Swedish massage, and melt away the years with a customized facial. We will treat you like royalty, whether you get away for an hour or stay for the day. Services can be tailored to fit individual customer needs, private parties, bridal showers or a gettogether with friends. A complete list of our services and packages can be found at ritzhairstudio.com. We also offer a full line of retail products, including BareEscentuals make-up. You’re always welcome at the Ritz. Visit us during our business hours: Monday through Thursday, 8 a.m. to 9 p.m.; Friday, 8 a.m. to 6 p.m.; and Saturday, 8 a.m. to 2 p.m.

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Do you know your jeweler? C ... is for the five C’s, cut, color, clarity, carat weight and confidence. You can be confident that the quality, service and craftsmanship of our jewelry are among the best. H … is for hometown, honesty and happiness. We have been servicing Brookings and the surrounding area for more than 50 years. Our longevity relates to the manner in which we do business. We strive to serve every customer with honesty and integrity. Make Wink’s your hometown jeweler; you will be happy you did. A … is for American Gem Society, the country's preeminent jewelry trade organization dedicated to consumer protection. Wink’s Fine Jewelry is one of nearly 3,500 jewelers, retailers, suppliers, individual titleholders and affiliates that have joined the American Gem Society and have dedicated themselves to consumer protection, ethical business practices and development and maintenance of superior gemological skills and knowledge. To join AGS, every member must go through a peer-reviewed application process followed by a recertification exam every single year. This process ensures that every AGS-certified jeweler you meet is at the top of their game, and more importantly, each one has pledged to protect you, the consumer. Learn more at www.americangemsociety.org. N … is for neighbors to Nick’s, just around the corner in downtown Brookings. Yes, we might seem to be that small jewelry store next to Nick’s to you, but if you are not already one of our customers, stop in and let us introduce ourselves. We believe you will be surprised at what you learn about our “little” store. Remember, good things come in small packages, and bigger is not always better unless you are talking about the size of your diamond! G … is for growing with Brookings. We are growing with our community and encourage you to visit our store so we can get to know you. We are a full-service jewelry store, from diamonds and gemstone jewelry to watches, batteries and complimentary cleaning. You can depend on Wink’s for all your jewelry needs. E … is for engaging Brookings since 1963. We have more than 400 engagement rings in stock, and we would love to be your jeweler. Jerry travels to Antwerp, Belgium, annually to purchase diamonds at a reduced price for our stock, and he would love to take a special order and hand-select your diamond. Visit our website, www.winksjewelry.com, for more information about the Jerry Miller is owner of Wink’s Fine Jewelry in downtown Brookings. fantastic lines we carry.

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The boutique with something for everyone and confirmations. It also features bridal and baby shower registries. Something for everyone. The store’s coffee shop serves fair-trade java and is the only Gold That’s the best way to describe the unique and eclectic inventory Cup certified location in Brookings. at one of downtown Brookings’ best boutiques. Cover to Cover’s book selection is diverse, but if you can’t find what Cover to Cover offers products for all age groups, all interests and you’re looking for, employees will special order your request at no all tastes. It has everything you’re looking for, but be prepared to leave the extra charge. A full art department is popular with creative customers. Businessstore with more than you had planned on. The selection is always changing at 310 Main Ave. – on your next visit you’re bound to find minded clients can make use of the wide selection of office supplies and free delivery. A full office prodsomething you didn’t know you ucts catalog is available, and the store needed but just can’t live without. offers competitively priced office furThe shop has been busy within the niture and chairs. past year adding kitchen products: acIf you don’t know what you need cessories, gadgets, linens and table when you walk in the door, Cover to runners, gourmet food items and more. Cover employees are happy to offer The store can outfit its youngest personal shopping services. It’s that customers with a variety of baby attention to detail that sets the store clothing, in addition to educational apart from others. children’s toys and children’s books. Cover to Cover was started more Express your personal style with than 50 years ago by the father of beautiful home décor, clothing, deowner Patti Nash-Dubois. She, her signer jewelry and accessories, and siblings and their crew of a dozen eco-friendly and American-made local employees have carried on the items. tradition of exceptional customer Cover to Cover offers a full line of service while offering interesting, religious merchandise, to help you cel- Michelle Bjorklund whips up an espresso drink quality merchandise. ebrate baptisms, first communions for a customer at Cover to Cover’s coffee shop.

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Mr. V’s puts the customer first After dealing with the complications that go along with an auto accident, motorists expect a quick, hassle-free repair process. Mr. V’s has been providing exactly that for 19 years in Brookings. Customers are the No. 1 priority for “Mr. V.” “We are very customer based,” said owner Chad Verhoek, who has 30 years of experience in the auto body business. “We will make our schedule work around the customer’s and provide special assistance such as checking a police report or setting up a claim with the insurance company.” Verhoek’s shop has gained massive popularity due to repeat business and customer referrals. Customers continue to come back and refer others because Mr. V’s makes sure each one leaves satisfied. “Customer satisfaction is guaranteed,” Verhoek said. “We do whatever it takes!” Collision repair is Mr. V’ s specialty. Motorists receive free collision repair estimates, and can expect a very reasonable price and quick return time along with courtesy transportation. Mr. V’ s, a Certified Collision Center, is known for helping people pick up the pieces after an accident. But the shop’s expert technicians can repair any vehicle damage, from fiberglass repair and windshield replacement to major body damage. The shop also offers interior/exterior detailing and can install a full gamut of accessories including running boards, Tonneau covers, bug shields, bed rails, mud guards and grille guards. Mr. V’ s expanded in 2008 to more than 10,000 square feet. “Each tech has his own personal space, which increases efficiency,”

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Verhoek said. The extra space has also created an “express lane” of sorts; minor car problems can be analyzed and fixed very quickly. “We recently moved one of our more seasoned techs to the front of the shop to help manage quick fixes, such as malfunctioning power windows or door handles.” In 2009, the business added a high-energy efficient bake paint booth for quick, clean and factory-quality paint match and durability. All this and a lifetime warranty! Call 692-6686 or visit Mr. V’s at 305 Fifth St. S. for all auto repair needs. For more information, visit www.mrvsbodyshop.com. Email Chad at mrvs@brookings.net.


Business booming for local winery For any small business owner, expansion means success. Which means business is booming for a local winery that had to build an additional 3,200-square-foot storage facility in 2014. “2013 was a very good crop year, with our harvest yielding more than 83,000 pounds of grapes and 24,000 pounds of fruit,” said Nancy Schade, who owns Schadé Vineyards and Winery along with her husband, Jim. The Schades grow 15 percent of the grapes on their Volga vineyard, and 12 primary growers within a 200-mile radius provide the rest of the produce. The Schades pride themselves on offering authentic, South Dakota-grown and produced

wines, along with warm hospitality and friendly service. The SDSU graduates built their now well-known winery – or, as Jim refers to it, “a hobby that got completely out of hand” – from the ground up. They value their customers and have built a loyal customer base since opening in 1999, as evidenced by the vineyard’s continuous growth and need for additional storage. Schadé products are now sold at more than 100 stores statewide. Volga and Deadwood tasting rooms offer complimentary wine tastings to visitors all around the world. Many more exciting developments are in the works for the

successful wine entrepreneurs, as the Schades are partnering with a master’s-level foreign exchange student from France who, as an intern, will utilize her skills in marketing and research to develop a social media campaign and research opportunities to expand the vineyard’s product line. Two and half years ago the couple’s daughter-inlaw Laura Schade, who has a B.S. in business economics from SDSU and an MBA from USD, brought her business acumen and love of wine to the vineyards as the Schadé finan-

cial officer. Jim and Nancy Schade keep up their own schooling by taking continuing educational courses in customer service, small business management and marketing. Schadé wines are available at the rural Volga winery for tasting or purchase. For more information about Schadé Vineyard & Winery, log on to w w w. s c h a d e v i n e yard.com, stop by 21095 463rd Ave., or call 605-627-5545. Experience South Dakota made wines with Extraordinary Tastes from an Unexpected Place!

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Mediacom customers gain new digital innovations TiVo transforms TV viewing, while smart home technology automates and secures the home The ability to control a home with a swipe of a smartphone or tablet is becoming a reality for residents in Brookings and other communities along Mediacom’s fiber optic network. The new home automation and security service, called Home Controller, operates through a secure wireless network in homes connected to Mediacom’s high-speed Internet service. Using a touch-screen pad, homeowners can turn lights on and off, adjust temperatures, activate or change security settings, and keep a watchful eye on the front porch. All functions can be controlled from virtually anywhere when customers simply tap an icon using their smartphone, tablet or Web browser. Automated features are customized to each homeowner’s preferences and can include live cameras; thermostat controls; detectors for carbon monoxide, moisture or heat; motion sensors and more. A popular monitoring feature can be set to provide alerts every time a

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door is opened. For parents who wonder if a child returned from school at 3:30 p.m., Home Controller will log the door activity and send the parent an alert or real-time image to show who has come in or out. Home controller maintains a connection between the home and homeowner, but it also has a constant link to a 24/7, state-ofthe-art security monitoring center. Licensed security professionals will detect if there’s an intruder or something amiss, and will immediately connect to the local 911 system for the appropriate response. The always-connected digital home uses security technology that typically gives consumers a discount on homeowner’s insurance; but the larger benefits are peace of mind and personal control. Better control and a smarter system are also the characteristics TiVo brings to televi-

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sion-viewing. Mediacom now offers TiVo to record and search video programs with one simple menu to search across TV listings, see what’s new and popular in OnDemand, and even stream from YouTube and Pandora. The TiVo DVR is known for its convenient browsing and smart suggestions. It gets to know what the user likes and then suggests shows based on the viewer’s interests. Customers can get TiVo service on three TV sets, gaining more choices to record a show from any room in the house or even from an iPhone or Android device using Mediacom’s TiVo app. Digital-age control and best-in-class technology are the essentials of Mediacom’s new services. Whether it’s OnDemand, wholehome DVR with TiVo, or on-the-go channels with TV Everywhere, customers choose the time and place where they want to watch any program on any screen inside or outside the home. It’s all available due to the transformative power of Mediacom cable and broadband.


Experience, education, service make the difference

Tom Anderson opened his current optical shop in Eastside Commons in 2012.

The adage “the more things change, the more they stay the same” rings true for Tom Anderson Optical. When Anderson got in the optical shop business in 1975, he dealt with a handful of manufacturers offering a few different styles of frames. Today, there are thousands of manufacturers offering millions of different models. But for Anderson the recipe for success is the same now as it was when he got in the business nearly four decades ago – offering quality products at affordable prices and backing that up with exceptional customer service. Anderson says there’s been a rise in Internet marketers and discount retailers in recent years. But the experience Anderson has gained through his years in the business and through continuing education have given him the knowledge of the “physics and geometry” of properly fitting eyeware that set him apart from other retailers. Anderson is one of only a few opticians in the state certified by the

American Board of Opticianry. In addition to this knowledge and expertise, Tom Anderson Optical has a dedication to customer service that customers won’t find from Internet sellers. “Providing good service to people is what has kept me in business for many years,” Anderson said. Anderson, a ’67 graduate of Brookings High School and an SDSU grad, opened the first optical shop in Brookings in 1975, and since then, he has served the community at various locations, settling in at his current store in 2012. Since moving in, Anderson has made many improvements to the facility and expanded his product line to better serve his customers. Tom Anderson Optical is in the Eastside Commons at 726 22nd Ave. S. (just north of Hy-Vee) and the business is open from 10 a.m. to 5:30 p.m. Monday through Friday. For more information, call Tom Anderson Optical at 692-5115 or email info@theopticalshop.net.

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Delivering great employment services in Brookings for 10 years AvailAbility Employment Services & Staffing is built on the principles of reputation, relationships, knowledge, trust and integrity. We take the time to build trust and gain successful relationships with companies and with our candidates. Because we have more than 47 years of exceeding our clients’ expectations, they have come to expect great things from us, and we deliver! We strive to provide the most complete and highest level of staffing services to our customers in a manner that represents the best interests and goals of both the business and the individual.

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By using our proven recruitment techniques, we connect companies and candidates at all levels of employment and experience in temporary staffing, temporary to hire, direct hire, executive and professional recruitment. This year, AvailAbility is celebrating 10 years in Brookings. With offices in both Brookings and Sioux Falls, we service South Dakota, the Midwest and the United States. We have been honored to be voted the “No. 1 Local Best Employment Service” for nine consecutive years! AvailAbility Employment Services &

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Staffing also provides an array of business services that include: payroll services, human resource consulting, career counseling, outplacement, executive coaching, retail services, testing and assessments. We offer a wide range of employee benefits and promotions to our employees. For more information or to learn specific details on how we may assist you, contact us at either of our AvailAbility locations: Brookings Office: 605-697-5627 Sioux Falls Office: 605-336-0353. Or check us out online at: www.availabilityemployment.com.


Banner is building our communities Banner Associates Inc. is changing the future of Brookings and beyond. From providing billions of gallons of clean drinking water to nearly a dozen cities, to designing infrastructure for a company that will bring hundreds of jobs to Brookings, the local engineering, architectural and surveying firm is literally building the communities in which we live and work. Local projects that Banner recently has or is currently working on include: • Bel Brands wastewater pretreatment facility and civil/site work for new cheese plant • Dakota Nature Park and Dakota Nature Center • 34th Avenue reconstruction and Main Avenue South improvements, Brookings • Subconsultant for Brookings Wastewater Treatment Plant

• Civil/site for many of the developments in Brookings: Prairie Hills, Blue Gill, Moriarty, Windemere and Timberline • Whiskey Creek – civil/site • Brookings Outdoor Adventure Center – civil/site • Camelot School and new addition – complete A/E services • Structural engineering for the new K-3 school • Boys & Girls Club and new addition – complete A/E services • Water and wastewater facility plans for the University Estates, Brookings • Brookings County bridge inspections • Brookings County signage project • Brookings County Highway Department – new storage facility • Several surveying and/or civil/site projects at SDSU, including: utility inventory; indoor practice and human performance

With more than 60 years of experience, we address and anticipate the needs and concerns of our clients to satisfy both their immediate and future goals. This dedication is evident in the number of clients we have retained and the in-depth, diverse experience we have acquired through repeat business.

facility; new stadium; visual arts facility; Architectural, Mathematical and Engineering Building In the region current projects include: • Madison Water Treatment

Plant improvements • LSI (Link Snacks) Wastewater project • Mni Waste’ Water Company water supply project, Northwest South Dakota.

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Accessible Space ready for Brookings area seniors By Ryan Woodard

Seniors in the Brookings area who are looking for an affordable and safe place to live can find “Accessible Space” immediately. The nonprofit housing provider now has openings in its Pheasant Run Apartment complex at the corner of Medary Avenue and Windsor Drive in Brookings. The beautiful, one-story, 24-unit apartment community features amenities like an outdoor patio and gas grill, large multipurpose community room, TV and lounge area, individually-controlled heating and cooling, lower counter tops and light switches, walk-in showers, grab bars in shower and bath and much more. Most affordable apartment communities are multi-family and are not strictly for seniors; at Pheasant Run, the head of household must be over the age of 62. Residents need not worry about home maintenance. Accessible Space has it covered, as an on-site caretaker handles basic maintenance, cleaning, mowing and snow removal. The apartment community is only 5 years old and has immediate openings for qualifying individuals. The units are accessible to meet

Accessible Space now has openings in its Pheasant Run Apartment complex at the corner of Medary Avenue and Windsor Drive in Brookings.

the needs of seniors with disabilities. Some of the units have not even been occupied yet. Primary customers of Accessible Space are seniors ages 62 and better whose income is at or below the 50 percent of the area median Income. The housing is rent-based on income, where residents pay 30 percent of their gross adjusted monthly income for rent, which includes heat, water and garbage services. The mission of Accessible Space, Inc. is to provide accessible, affordable, assisted/supportive and independent living opportunities for persons

with physical disabilities and brain injuries, as well as seniors. This mission is accomplished through the development and cost-effective management of accessible, affordable housing, as well as the provision of assisted/supportive living and rehabilitation services. In May, Accessible Space will be participating in “Celebration of Age Month,” with free tours, refreshments and social events for residents and community seniors. For more information, call 800-466-7722 Ext. 250 or locally at 605-692-1411 today!

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Audio Connections: Much more than a music store Brookings operation doing more business in audio-visual installations design stage to planning to installation. For a commissioned system, we can provide all of that at a very professional level,” Jeff said. “We can work with the architect and the engineers to do that. And not only do we provide sound systems and video, we do lighting, acoustical treatments, staging.” Cris and Jeff Enge The installan operate Audio Co nnections in down town Brookings. tions side of the business has grown primarily through word of mouth. ucts attending factories' continuing When a project is complete, people ask who by did the work, and the owners offer referrals. Jeff has made a lot of connections that education programs. Cris married into the business and now way. He’s been working in the music business since he was growing up in Hendricks, Minn. handles The Dance Machine responsibilities. "I was just always into music and sound The retail store came later, in 1997, in the systems when I was a teenager. I constantly University Mall before moving to downtown expanded my horizons with that. I worked for Brookings. Jeff has focused on installations for the some retail stereo stores when I was young past couple of years. and just keep evolving with it." One unique aspect of Audio Connections is Right out of high school in 1987, Jeff its commitment to customer service. Jeff perstarted his DJ company, The Dance Machine, to pick up extra money. It grew into a sub- sonally goes out with his employees and stantial business that still operates today. It works on site at each project. "I'm there to helped expand his knowledge of audio equip- make sure things go as they should, instead ment, which eventually led to the audio and of just sending a crew out and not being there." visual installations. Jeff says doing so offers a peace of mind to In addition to his work experience, he keeps up to date with changing technology and prod- his clients. It shows them that he cares and the end result will be what it's supposed to be. The Engens say many of their customers are located in the Brookings area, people they know and see on a regular basis. "So you want to make sure the quality of the work you've done is good, so you can continue to have a good relationship with everybody." With such wide variety of services, letting people know about everything Audio Connections has to offer is one of the Engens’ main challenges. “It's kind of an identity crisis sometimes, because some people know me as the guitar Audio Connections has made recent audio-visual upgrades at Mickelson store guy, and some know me as the DJ guy, Middle School in Brookings.

Audio Connections is well known in downtown Brookings for its selection of instruments, amps, speakers, music and accessories. But owners Jeff and Cris Engen say the operation is much more than a music store. While Cris helps customers at Audio Connections and handles the business side of things – taxes, bookkeeping, payroll and more – Jeff spends much of his time outside their headquarters at 400 Main Ave. He's in area churches, schools, arenas, performing arts theaters and businesses, designing and installing sound, video and lighting systems. Audio and visual systems have become the main component of the Engens’ company. "That's been a really strong, growing aspect of our business,” Jeff explained. “It's a large percentage of what we do. We try to provide solutions for people's audio-visual projects." In the Brookings area, he's worked on projects such as GracePoint Wesleyan Church, The Neighborhoods at Brookview, Preston Christian Church near Bruce, and St. Joseph's Cathedral and the Sanford Pentagon in Sioux Falls. This summer, Jeff and his crew will be busy working on the new indoor practice and human performance center at South Dakota State University, the Sanford Jackrabbit Athletic Complex. They're also getting ready to work on the new performing arts center at Sioux Valley School in Volga. Other options for customers include home theater systems and whole house sound systems. Jeff said if someone is in need of audio-visual work, he can consult with them at the Brookings store, or meet with the client at the project location and look at blueprints. "We provide services all the way from the

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The Brookings Register • 2014 • www.brookingsregister.com



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