IASS information

Confidentiality What you tell us is private

When you talk to us, what you say is confidential.

Confidential is like private. Confidential means that we do not tell other people.

Everything that we talk about in our meetings or over the phone, or in your emails, will be kept private and confidential. This means we will not share your information with other people, like parents, teachers or social workers.

We might tell our managers so they can check our work, and we might make notes on our computers so we can remember our discussions.

But we will keep all of this information safe so other people outside of our team cannot see it.

The only time we will tell someone is if: you give us permission by saying it is okay, or we think that someone might be in danger of being hurt - in that case, we would need to tell someone to make sure that everyone is safe and we will talk to you about this before we do anything We keep information about you on paper which is kept in locked drawers in our office. And we keep information about you on our database on our computer system.

We can only do this because you, or your parents, have told us we can. We asked permission to do this.

If you want: to see the information we keep about you, tell us us to stop keeping information about you, tell us us to delete your information, tell us

Call us on 020 8461 7630 or visit www.bromleyiass.org.uk

Where can I find more information?

Our website has a range of useful information advice.

Visit www.bromleyiass.org.uk.

Alternatively, the Bromley Local Offer has a range of information about local services, support and activities available to families, children and young people aged 0 – 25 years who have SEND. Visit www.bromley.gov.uk/localoffer.

Get in touch with us Email us on iass@bromley.gov.uk or choiceservice@bromley.gov.uk for our Choice Service

Alternatively, you can text us on 07834 106 347

Call us on 020 8461 7630 Monday to Friday 9.30am - 1pm and 2pm - 4pm

or visit www.bromleyiass.org.uk

February 2021, Crafted by Burning Leaf Creatives