BBR | Magazine - December 2021 Edition

DETAILED COVERAGE: DEPSA (Guatemala), SUMMUM (Colombia), BOMI Group (Colombia)

December 2020 | www.thebostonbr.com

Bringing order to Honduras’ power grid

COVID

and Digital Transformation

BLANCA TREVIÑO

Influential leadership beyond Latin America

WHO WE ARE Managing Director

Social Media Director

Jassen Pintado

Maria Elena Gastelum

Creative Director

Content Coordinator

Omar Rodríguez

Alicia Barrantes

Editor in Chief

Project Directors

Rafael Tablado

Lucy Verde Marcelo Modenesi

Finance Director

David Alarcon

Christina Schoch

Giuseppe Modenesi

EDITOR’S LETTER December 2020

With great pleasure we share with you

keeping up the power grid over in Honduras,

the successful performance of different

BOMI being instrumental to the healthcare

companies, especially given the conditions

sector, DEPSA building homes able to

we’ve all had to adapt to during this year

shelter families indoors, and SUMMUM

in which flexibility and reengineering our

being fully involved as a strategic partner

activities became a common trait. On our

to companies supplying fuel and energy to

behalf, we are honored to be part of a

keep us running.

multidisciplinary team formed of elements

We are also proud to grace our cover with

from different places with common values

a born leader who has been able to bring

toward a commitment to our work.

the world together with her efforts: Blanca

Companies receiving coverage in this issue take part in essential activities: EEH

Treviño, president of Softtek, from Mexico.

Enjoy your reading!

Mateo Rafael Tablado, Editor in chief at The Boston Business Review Email: rafael.tablado@thebostonbr.com

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Ta b l e o f C o n t e n t s

6.

Blanca Treviño

LEADERSHIP

12.

18.

Antonio Peñalver

TECHNOLOGY

LISTS

ENERGY

24.

48.

CONSTRUCTION

62.

HEALTHCARE

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B l a n c a Tr e v i ñ o

Leadership

BLANCA TREVIÑO: THE KIND OF LEADERSHIP THAT MAKES THINGS HAPPEN Woman’s empowerment in business has a pioneer named Blanca Treviño. She stands out in the ICT sector in Latin America, the United States and beyond

B l a n c a Tr e v i ñ o

B

Leadership

lanca Treviño’s frame

of work stands for decades leading

8

work, vision and attributes such as determination.

Softtek, one of the first ITC companies

Before the end of the 1970s, Treviño

in Mexico, which she and her partners

was admitted to the Monterrey Institute

created in 1982, when not only was

of Technology and Higher Education

uncommon to own a home computer,

(ITESM, popularly known as “el Tec”,

but also around the time a personal

one of the most prestigious colleges

computer’s dimensions were just

in Latin America), where she earned

reducing to fit in a single desk. It’s

her bachelor’s degree in computer

very clear that her outstanding,

science administration. Shortly after

successful career happened before

graduating she created Softtek, which

recent efforts to bring women’s efforts

has gone beyond working for both the

in the workplace to the forefront; the

public and private sectors, and any size

place Treviño is at has demanded

of enterprises to extend its services

December 2020

abroad, making Mexico an attractive

important businesswomen, and

ITC provider for the United States,

Fortune magazine also includes her in

practically defining what today we

their 50 most powerful women list.

actually know as ‘nearshoring’. Softtek currently operates in more than 30 countries, becoming the largest independent ITC service provider in Latin America.

UNDER THE SPOTLIGHT IN MEXICO AND ABROAD

ACCOLADES AND DESIGNATIONS

Treviño’s career and vision have been considered not just to be honored, but also to rely with her perspective to improve conditions in different environments. She’s been recipient to accolades such as the

Treviño’s notoriety and success

best Latin American executive of the

has led her to be considered a very

year, from the Stevie Awards (2010);

influential presence in business not

in 2011 she was the first woman

only in Mexico and Latin America, but

inducted into IAOP’s (International

rather globally.

Association of Outsourcing

Forbes magazine considers Treviño

Professionals) Hall of Fame; and in

among top decision-makers and

2019 she was inducted to the Women

most powerful women in business, as

In Technology - International (WITI)

well as into the top 50 most powerful

Hall of Fame.

women in Mexico; the former Latin

Treviño belongs to elite groups such

Business Chronicle (now Latin Trade)

as the World Economic Forum’s B20

listed Treviño among the 25 most

Task Force about ICT and Innovation,

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B l a n c a Tr e v i ñ o

Leadership

TREVIÑO’S BUSINESSWOMAN PERSONA IS NOT AN OBSTACLE TOWARD DISPLAYING THE NECESSARY EMPATHY TO CLOSE GAPS and she has taken part in the Woman

School of Management (Northwestern

and Economy chapter of APEC (Asia-

University), Harvard Business School

Pacific Economic Cooperation), among

and the London Business School.

others.

10

Treviño’s admittance to what is

She’s also a board member for

now known as the Mexican Business

Walmart Mexico, Grupo LALA (dairy

Council -to which she’s currently the

and related giant in Mexico), the

vice-president- implied the name

Mexican Stock Exchange, ITESM

change of the former businessmen

(her alma mater), the MIT School of

group. She’s also a member of the IBD

Engineering councill, the Kellogg

(Interamerican Bank for Development).

December 2020

OVERCOMING CHALLENGES THRU TRANSFORMATION

Treviño’s impact on business has taken the work of hundreds of individuals beyond Mexico and the US, it has been instrumental to optimize operations in large organizations both within business as well as government agencies from different countries… To sum it all up, she’s been a factor in bringing people closer in ways that just didn’t seem

bringing the world closer to places where there is need and there are no ways to come in contact with the rest of the world in a quicker way.

It would be very hard to imagine what reality would look like for companies and countries of any size without empowered businesswomen such as Blanca Treviño, who are able to perceive challenges as opportunities to bring people together, to create links between worlds that

real when the second half of the last

at first seemed to have nothing in

century had just begun.

common. Her vision allows to bring

Her efforts and vast quantity of

down walls separating different

finished projects are more than plain

surroundings and to erase limits

successful business and development

imposing isolation in a way that

at times when a global pandemic

solutions come from across every

seems to tear the world apart, as

part involved.

communications among individuals

Whatever challenges the future

depend upon cables and antennas to

brings, it’s pretty sure that come that

keep any activity running, specially

moment, Blanca Treviño’s prowess

bringing people together.

and leadership will bring together

Treviño’s businesswoman persona

different forces to deliver significant

is not an obstacle toward displaying

advances from the less common

the necessary empathy -along with

scenarios.

outstanding efforts- to close gaps,

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Sopra Steria

Te c h n olo g y

COVID19

AS ACCELERATOR TOWARD DIGITAL TRANSFORMATION Digital Transformation had a hand on the helm for businesses in different sectors, but COVID19 pandemic stepped on the accelerator. Companies such as Sopra Steria are creating resources to face a gradual return to regular activities

Written by Mateo Rafael Tablado

Sopra Steria

I

Te c h n olo g y

t is common knowledge that almost

forward, finding companies in a spot in

everyone has had to adapt to the

which they had pictured themselves to

pandemic’s consequences as soon

arrive four or five years from now.

as COVID19 practically took over the

“There are currently plenty of sectors

planet: aside from those considered

that just cannot operate without this

as essential activities, home office

tech transformation. We’ve arrived at

stopped being an exception to become

a point that would’ve taken us years

a standard, ditto for homeschooling

to get to in regular conditions. What

at every level, eating out turned into

COVID has done is accelerate in record

a venture onto the outdoors without

time the trends that were already

leaving the yard, and online retail also

latent in our society,” the Sopra Steria

became common practice.

executive declared.

And now, the same digital transformation we had been experiencing in recent years demands the development of necessary resources to gradually return to spaces inhabited before the pandemic hit.

According to an EFE agency interview with Antonio Peñalver, CEO for Sopra Steria in Spain, digital transformation in most sectors in the Iberian country has taken steps

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December 2020

RECOVERING PUBLIC SPACES

Sopra Steria is a multinational enterprise in Europe which provides ICT, consultancy and digital solutions to different sectors. With the purpose of creating innovative solutions to counteract COVID and its consequences, the company organized a virtual hackathon among employees in their Spain locations; the AFORUM app resulted from this event,

it monitors private and public spaces by connecting to camera networks, determining a place’s occupancy to let us know if it’s safe or if the amount of people increases the risk of infection, keeping space inhabitants anonymous.

Peñalver estimates AFORUM will become available before 2020 comes to an end.

“We are developing this app to make it available to organizations that may consider it useful. We are in the final stage of development,” Peñalver added.

AFORUM’s possible success depends upon infrastructure matters

“THERE ARE SECTORS THAT CANNOT OPERATE WITHOUT THIS TECH TRANSFORMATION. WHAT COVID HAS DONE IS ACCELERATE TRENDS THAT WERE ALREADY LATENT” - Antonio Peñalver, CEO for Sopra Steria Spain

according to each place the app will

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Sopra Steria

16

December 2020

Te c h n olo g y

become available at, being poised

for us and some of our clients are

as an ideal resource for smart

interested in it,” said the CEO of Sopra

cities, where there’s access to wide

Steria Spain, who is in charge of more

networks of public cameras, which are than 4,000 employees to whom “Take a Seat” is already available. almost non-existent in marginalized communities in underdeveloped countries.

Even if “Take a Seat” is currently an exclusive app for the Sopra Steria community, it is possible it becomes

TAKE A SEAT… AND SOME DISTANCE

Workplaces were not exempt of

adapted to other sectors to improve their use of office space.

being subject to a worthy resource

Peñalver also pointed out that

which would ease return to offices

some of the sectors served by the

once a recuperation period from the

multinational company, such as

pandemic starts, since Sopra Steria

finance, banks, and insurance -among

also developed the “Take a Seat”

others- aren’t newbies to Digital

app, designed to efficiently facilitate

Transformation and have already

return to offices by managing cubicle

invested in this process.

availability in a way that enough space

Another app developed by

stands between employees to avoid

the firm during the pandemic is

infections.

a private e-prescription for the

“This app eases the return to office space in a safe way. It is working

local Professional Association of Pharmacists, created last April.

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LISTS The following list of outstanding

entrepreneurs able to get their products

businesswomen covers a wide range of

on shelves worldwide to geniuses able to

categories: from the ones admitted to

create benefits which are not a physical

college in the late 1970s to those who

object. From undergraduates beginning

stepped ahead of the rest now that the

from scratch to heiresses that got to learn

21st century finds us with the tech to

the ropes of hard-nosed business after

make it possible; from those achieving

finding themselves with a fortune in brands

C-level positions just a few years after

and stocks due to someone else’s will…

turning 20 to the ones that entered

These are ten women from Latin America

the business world after completing

who lead the way in business.

their fourth decade being alive; from

1

2

Blanca Treviño

Paula Santilli

President

CEO

- Softtek

- PepsiCo Latin America

Softtek president not only opens the door

The former president of Pepsi Mexico is in

to women in business, she just created that

charge of the food and beverage company’s

path both in tech and also by changing the

duties in Latin America since mid-2019,

name of the Mexican Business Council,

which includes Brazil and Mexico, two of

of which she’s the current VP. Treviño

the six largest markets for the corporation,

has gained notoriety receiving coverage

and with the mission of achieving growth.

by CNN, Forbes and Fortune, among

Santilli is no newbie to food and beverage,

other media outlets. She’s also a regular

since she held positions at Campbell,

speaker in events from the IDB, ITESM (her

Kellogg and Quaker in the past.

alma mater “Tec de Monterrey”), MIT and Harvard. Treviño’s had a key role in the creation of nearshoring as a concept before the end of the 20th century.

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Lists

3

4

María Asunción Aramburuzabala María Martínez

CEO

Executive VP

- Tresalia Capital

- CISCO

Martínez’s career is an extraordinary example to Hispanic women in the US. She’s also a pioneering woman in STEM, achieving leadership positions at AT&T, Motorola and Microsoft, besides being a member of the board at Plantronics, Genesys Works and other companies. The Puerto Rican engineer moved to attend college in the continental US during the early 1980s.

20

December 2020

Formerly known as the “beer baroness”, the truth is ‘Mariasun’, her sister and mother -who inherited a large amount of stocks from Grupo Modelo and afterwards created Tresalia- sold their part of the Mexican brewery and reinvested part of their earnings into AB InBev. Tresalia Capital is currently diversified into real estate, venture capital and angel capital. Besides supporting a number of start-ups, Tresalia has also invested in the Tory Burch brand.

COVID19 has undoubtedly hit some of the sectors Tresealia is involved in, but this is no reason to give in to disbelief of Tresalia’s leadership, who kept afloat on top of Modelo when she and her family just inherited and other partners strived to buy their part.

5

Carolina Herrera Fashion designer

6

Cristina Junqueira Co-founder - NuBank

Venezuela-born María Carolina Pacanins

Brazil’s Junqueira and partners founded

entered the fashion industry at 42.

NuBank on-line financial institution in 2013

Nowadays, her creations have presence

and they currently boast a 25 million user

in more than 100 countries and is the

clientele, mainly in Brazil and Mexico,

single most important individual in the

playing home team in the former. This

fashion industry from a Spanish-speaking

enterprise’s value has raised to more than

country. Since a young age, Herrera was a

$10 billion, becoming the only company

personality among her home country’s high

created by a woman reaching that sum.

society, her vision took her and her family to

Junqueira’s previous experience includes

New York during the early 1980s to pursue

Itau Unibanco and Unibanco before the

the dream of giving her (married) name to

merger with Itau.

her brand and creations.

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21

Lists

7

María Castañón Moats Partner - PwC As 1st generation Mexican-American,

8

Silvina Moschini Co-founder and president - TransparentBusiness

From her beginnings, Moschini took part

Castañón Moats has made an example

of important projects since the early 2000s

out of her perseverance to get to the top,

such as Patagon.com, one of the first

becoming partner of Pricewaterhouse

successful web enterprises in Latin America,

Coopers after more than three decades in

afterwards she became VP of corporate

the sector, having held recent positions as

communications for VISA. Her most recent

audit and assurance leader. She has also

efforts have led to new platforms able

been Chief Diversity Officer, where she

to create jobs for thousands of people

created ways and initiatives for women from

with premises such as diversity, inclusion

minorities with aspirations in the US.

and fair trade: Yandiki, SheWorks! and TransparentBusiness.

22

Noviembre 2020

9

10

Diana Ávila

María Teresa Arnal

Global head of banking

Head of LATAM

and expansion

- Stripe

- TransferWise Diana Avila graduated from law school in

A lot of Arnal’s experience from the 2000s

her natal Colombia to specialize in finance,

and on has taken place in Mexico, where

corporate, banking and securities law. She

she’s held C-level positions for companies

left Colombia more than five years ago

such as Microsoft and Google, besides

after obtaining experience in the local stock

turning around J. Walther Thompson

exchange, and headed to London, England,

through digital transformation during her

arriving at TransferWise in 2015, where she

tenure as CEO of the ad firm. She was

has held different positions such as lead

named in charge of Stripe for Latin America

banking for Latin America to global head of

in March 2020, where she has introduced

banking, not without creating new markets,

businesses in the region to the benefits

including obviously those in Spanish-

offered by the firm.

speaking countries and Brasil.

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High value management providing electricity The expansion of the Electricity Distribution Network, regularization in collection and the creation of an infrastructure inventory add up to continuity duties and upgrades in the service’s commercialization Interviewee Ricardo Roa, CEO for Empresa Energía Honduras

Produced by Jassen Pintado

EEH

E

ENERGY

mpresa Energía

months. After its third year of operations,

Honduras (EEH -

supervising company Manitoba Hydro

Honduras Energy

International (Canada) qualified EEH’s

Company) operates

compliance with contractual obligations at

and provides

78.66%.

maintenance to

the Electricity Distribution Network in

the country with challenges of its own with

this Central American country; EEH is

high grade complexity in terms of execution,

in charge of the commercial operation

requiring total coordination of authorities

and its upgrades, besides reducing and

and players from the State’s energy sector

controlling technical and non-technical

in order to achieve the best results. We

losses in the power system. EEH is created

bring operation and maintenance services

from the partnership between Eléctricas

to the power distribution system without the

de Medellín Ingeniería y Servicios, Unión

required expansion for growth in demand

Eléctrica and STENEE, adding more than

and without being in charge of management,

40-years experience with operations also

operations or maintenance of public lighting,

in Colombia, Chile, Guatemala, Mexico and

which limits responsibility between what

Panama. After its tender was accepted,

an operator can do and control,” declared

operations began in August 2016 for an

Ricardo Roa, CEO for EEH.

agreed length of seven years and six

Cur rent management at E E H is focused on controlling power losses

26

“EEH develops an important project for

December 2020

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EEH

ENERGY

A LIFETIME IN THE ENERGY INDUSTRY Ricardo Roa Barragán is in charge of

was promoted to president for the Bogota

EEH. The experienced engineer graduated

Energy Group after being president of TGI

from the National University of Colombia.

(International Gas Transporter), a position

“When I turned thirteen, I decided I

he held for two and a half years. He was

wanted to work in the energy sector, as

also director and energy business manager

I was becoming an electromechanical

of the Incauca and Providencia factories

technician I advanced in these studies

(property of the Ardila Lülle organization)

during more than six years along with high

for more than three years. Other previous

school in a polytechnic school, The Salesian

experience in Roa’s long career include the

Don Bosco Center of Bogotá. Afterwards, I

management position at Electrificadora de

opted to become a Mechanical Engineer,”

Santander, ANDESCO (National Association

Roa pointed out, his graduate thesis was

of in-property Public Services) and the

the design, construction and start up of a

Management of Public Services.

low potency (100W) portable wind turbine

Roa is actually taking a Master’s in

able to supply power to a home for natives

Political Studies at the Pontifical Xavierian

in the La Guajira region of Colombia.

University. Even with his plentiful resumé,

Roa has taken multiple courses and

Roa has shared his knowledge and

postgraduate studies, like the one on

has taught the Efficient Use of Energy

Engineering Management Systems

and Energy Generation subjects at the

from the Pontifical Xavierian University

National University of Colombia, Economic

(Colombia). Before becoming CEO for EEH

Regulation of Gas and Energy Rates as part

in April 2019, Roa was president of the La

of the Energy and Mineral Law specialty

Luna Thermal Power Station (Colombia)

at the Externado University of Colombia,

between September 2018 and March 2019,

as well as Energy Generation and Thermal

he was general manager of the CELCO

Cycles at the Antonio Nariño University.

company (electric controls, in Colombia)

28

from January 2017 to March 2018, he

December 2020

Rica rdo Roa, CEO fo r Emp resa Energía Honduras

“EEH DEVELOPS AN IMPORTANT PROJECT WITH A HIGH GRADE OF COMPLEXITY REQUIRING COORDINATION OF AUTHORITIES AND PLAYERS FROM THE ENERGY SECTOR” - Ricardo Roa, CEO for Empresa Energía Honduras

VALUE INCREASE IN A SHORT PERIOD When EEH took over the power

inventory value increased in almost 400%

Distribution System in Honduras, back in

optimization, achieved thanks to the

2016, assets were worth approx. $279.4

knowledge about the actual Distribution

million. In less than four years, thanks

System, has allowed a substantial upgrade

to the geolocated inventory of the entire

in the service’s quality indicators up to 88%;

system and its updates, these assets

this figure belongs to failure frequency,

to a $886.56 million value. Operation

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29

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Suppliers Profile Number of Collaborating Consultants: B e t we e n 2 0 a n d 10 0 c o n s u l t a n t s s p e c i a l i z i n g i n d i f f e r e n t te c h n o l o g i e s (a c c o r d i n g to p r o j e c t d e m a n d ).

Ye a r E s t a b l i s h e d : 12 /2 2 /2 017 Industr y: Te c h n o l o g i c a l C o n s u l t i n g Main Ser vices: 2 51 / 5 0 0 0 Tr a n s l a t i o n r e s u l t s S A P i m p l e m e n t a t i o n , m i g r a t i o n s a n d m a i n te n a n c e .

P r ov i s i o n i n g a n d m a i n te n a n c e s e r v i c e s f o r te c h n o l o g i c a l i n f r a s t r u c t u r e s .

I m p l e m e n t a t i o n a n d D eve l o p m e n t o f Te c h n o l o g i c a l s o l u t i o n s .

S t r a te g i c C o n s u l t i n g .

P r o j e c t o f f i c e s e r v i c e s ( PM O) R e c e n t P r o ye c t s : Implementation of SAP S / 4 Hana.

M i g r a t i o n f r o m EC C 6 . 0 to S / 4 H a n a .

C u s to m E R P s f o r d i f f e r e n t p u b l i c a n d p r i va te s e c to r s President: D av i d Pe r e r a | C EO We b p a g e : w w w.d p e s .e s

service interruption average duration and performance time of incidents.

Other improvement -in regard to previous management- which has been a factor in the company’s value increase has been the regularization of more than 80,000 users, obtaining payments for 334.98 GWh in the commercial system, equal to $57 million, after anomalies were detected and normalized.

INVESTMENTS FOCUS: UPGRADES AND CONTINUITY After four years in operation, EEH has already invested $120 million of which 65% has been destined to nationwide updating of infrastructure for metering and the remaining 35% to an upgrade of the SCADA (distribution control center) project, taking inventory of the Distribution Network and to deployment of the new InCMS commercial

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33

EEH

ENERGY

E E H del ive r s a quicke r response to emergency calls

36

system, replacing the IMB390 system,

answering to the market’s demands and

deemed obsolete. The new, reliable system

consumers’ conditions.

brings support and velocity to commercial

“EEH has brought relief to the country

processes, provides a larger data control,

regarding investments, knowledge transfer

as well as helps in delivering a better

and the technology the country requires

service to users.

to control electricity theft, legalization and

Regarding service regularization, up

connection of users making illegal use

until July 2020 the current management

of the power grid; this project becomes

has installed 645,601 metering units, both

important in the process against theft,

for regular and remote data intake, thus

which impacts the country’s economy for

December 2020

Since EEH was assigned to operate the electr icit y g r id, powe r fai l u res have been reduced

$510 million yearly, of which $240 million are technical losses from the distribution system and close to $270 million from electricity theft,” the CEO declared.

PARTNERS, PURVEYORS, SUPPLIERS The entire EEH operation deals with more than 1,000 suppliers among materials, metering units, electrical goods, maintenance outsourcing, general services and logistics, to name a few. Dealing with them implies transparency in each process, searching for competitive options about every required item or service, considering quality, price, delivery time and flexible payment methods.

In the same way, EEH’s suppliers must comply with quality standards in their services and deliver certified products.

NON-STOP WORK DURING THE PANDEMIC Different from other sectors in the economy, a company in charge of the nation’s power supply cannot stop working.

EEH not only has been running 24/7, but it also adapted new measures to guarantee service availability as a basic resource

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37

Núcleo – Grupo Amper carries out the implementation of the Advanced Electrical Distribution Management System (A-DMS) that includes the supervision of 53 substations of the national network of Honduras, operated by EEH. Thanks to Núcleo -Grupo Amper’s technology, EEH will be able to efficiently and sustainably manage the network, reducing the number and duration of supply interruptions, allowing the reduction of non-technical losses and improving the quality of services provided to its customers.

www.nucleocc.com www.grupoamper.com

ENERGÍA

Supplier Profile

EEH

during the COVID-19 pandemic.

Regarding the workforce, EEH quickly

Number of Employees: 12 6 Ye a r E s t a b l i s h e d : 0 1/ 0 1/ 19 7 9 Industr y: Global technology and industrial solutions company for the C o m m u n i c a t i o n s a n d C o n t r o l s e c t o r.

Main Ser vices: P r o v i d e s t u r n ke y s o l u t i o n s f o r Communications and Control projects based on the integration and own d e ve l o p m e n t o f p r o d u c t s a n d C o n t r o l and Automation Systems for the E l e c t r i c i t y, O i l & G a s , Wa t e r, R a i l w a y, I n d u s t r y, A e r o n a u t i c a l , M a r i t i m e , Securit y and Defense sectors Recent Prjects: 1) S C A DA / D M S p a r a E E H ( H o n d u r a s) : S i s t e m a S C A DA / D M S p a r a g e s t i ó n de la red de distribución de energía eléctrica de Honduras 2 ) S i s t e m a S DAC p a r a E n e l ( C h i l e) : S i s t e m a de Deslastre Automático de Carga para la red de distribución de energía eléctrica de la ciudad de Santiago de Chile 3 ) S C A DA /AG C p a r a C E P S A ( E s p a ñ a ) : Centro de Control de Generación con funcionalidad de Control Automático d e G e n e r a c i ó n ( AG C ) p a r a g e s t i ó n d e la zona de regulación de CEPSA 4) S i s t e m a s d e C o n t r o l d e S u b e s t a c i o n e s para REE (España): Super visión y c o n t r o l d e m á s d e 10 0 s u b e s t a c i o n e s de la red de transpor te de 220 kV y 400 kV de Red Eléctrica de España President: J a v i e r Va l e r o A r t o l a CEO: C é s a r R e ve n g a B u i g u e s We b p a g e : w w w. n u c l e o c c . c o m w w w. g r u p o a m p e r. c o m

identified vulnerable individuals, proceeding to rearrange their schedules, allowing more than 500 employees to work from home, and successfully deploying every protocol and standard in the book as demanded by the WHO and local authorities (SINAGER national system for risk management), such as: • Workplace sanitization • Enforcing masks, gloves, protective eyewear and use of sanitizing gel Also, more than 60% of the company’s workforce was tested for COVID-19.

Operation-wise, the power service has been continuously supplied and some measures have been taken, such as interrupting preventive and programmed maintenance works and the non-interruption of the service to consumers with delayed payments, besides opening new channels for consumer attention such as the EEH app, a WhatsApp business line and the 118 call center.

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39

EEH

ENERGY

“EEH HAS BROUGHT RELIEF TO THE COUNTRY REGARDING WHAT IT REQUIRES TO CONTROL ELECTRICITY THEFT, LEGALIZATION AND CONNECTION OF USERS MAKING ILLEGAL USE OF THE POWER GRID” - Ricardo Roa, CEO for Empresa Energía Honduras

40

No D ec v ieemmbberre 22002200

SUBSTANTIAL SUPPORT FOR THE WORKFORCE Leadership, working environment, compensation, benefits and growth opportunities make EEH a very attractive company to work for, being awarded a 2nd place in this category in Honduras from Central American recruiting company Tecoloco.

Many EEH employees receive monthly

bonuses, and their children also receive

percentages for enrollment and tuition fees

bonuses at the end of the school year

in diploma courses and other specialized

for good grade average. Every employee

programs at institutions such as UNITEC

in EEH enjoys 75% medical insurance,

(Central American Technological University),

funeral services (applies for the employee,

CEUTEC (Centre for Technological

parents, spouse and children), extra

Development), UTH (Technological

vacation days for each year of service and

University of Honduras) and FUNIBER

accident insurance. Employees focused

(Iberoamerican University Foundation).

in continuing education also receive support from the company in determined

Training programs at EEH cover from technical and practical subjects to

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41

ENERGÍA

Supplier Profile

EEH

soft skills. And every worker’s safety is supported by the multidisciplinary Workplace Health and Safety team, formed

Number of Employees: 1. 2 81

by a thirteen-member staff.

Ye a r E s t a b l i s h e d : 07/ 16 / 19 75

LINKS WITH THE COMMUNITY

Industr y: Integrator of ser vices and technological solutions suppor ted by a valuable group of strategic manufacturers.

Main Ser vies: Our approach is the outsourcing of processes and technologies, operating with a focus on ser vice quality and permanent i n n ov a t i o n , i n t e g r a t i n g i n f o r m a t i o n t e c h n o l o g y, u n i f i e d c o m m u n i c a t i o n s a n d n e t w o r k i n g , c y b e r s e c u r i t y, i n f r a s t r u c t u r e a n d b u s i n e s s c o n t i n u i t y.

Recent Prjects: EMPRESA DE ENERGÍA DE HONDUR AS – Contact center especializado.

AVA N T E L – s u m i n i s t r o e implementación de la red de Te l e c o m u n i c a c i o n e s a n i ve l n a c i o n a l .

T I G O C O LO M B I A T E L E C O M U N I C AC I O N E S .

Ser vicios de ofimática, conectividad, i n t e r n e t y t e l e v i s i ó n , s e r v i c i o s d e vo z y colaboración, ser vicios de Cloud D a t a c e n t e r, c i b e r s e g u r i d a d , M o v i l i d a d I oT.

President: Luis Alber to Bocanegra C. We b p a g e : w w w. c o m w a r e . c o m . c o

EEH leaves a footprint in every community it’s engaged in, be it an urban setting, the countryside or in the rain forests.

Regarding the environment, the company is constantly organizing reforestation programs, besides taking part in socioenvironmental themed events.

Also, EEH coordinates programs aimed at vulnerable communities and children by making donations and managing other activities, thus establishing bonds able to share wellness and education, enabling access to the community regarding knowledge about the electrical power supply service.

Along these four years, Corporate Social Responsibility activities by EEH have benefitted more than 230,000 inhabitants.

ESTABLISHING AND KEEPING ORDER, THIS ADMINISTRATION’S TRADEMARK “Having high complexities in the social,

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43

ENERGÍA

EEH

T he H ondu ras Powe r D i s t r i bution Net wo r k has g row n mo re than 1 0 0 % - b o t h e x t e n s i o n a n d v a l u e - w i s e - s i n c e E E H t o o k o v e r i n 2 0 16

economic and cultural aspects of Honduras,

almost two million consumers being served

EEH’s presence -as an important link in

through a strong, safe, solid commercial

the supply chain of delivering electricity

platform which, for the first time, is a

power- has tended toward order, legality,

property in domain of the electrical sector in

respect to institutions and total support to

Honduras. Imposing order as a guarantee of

State Energy ENEE. This has not been an

the duties and rights of consumers and the

easy task among obsolete technology in the

minimal conditions for operators -no matter

electrical grid, among lack in investment,

where they come from- demands important

but mostly among a culture in which fraud is

efforts and resources, but it specially

deeply rooted; nevertheless, today’s power

demands having real conscience of having

grid relies on true, trustworthy data about

these responsibility institutionalized into

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45

EEH

ENERGY

this quandary of power failures; if this

condition and reporting until completion

situation is not properly controlled, society

of corresponding penal and judicial

is facing the unwanted scenario of having a

procedures, a labor which can hardly

rationed power supply. Continuity of these

be carried exclusively by EEH without

areas is foreseen to add to the strategy and

the support and powers of incumbent

control of the service delivery honoring a

authorities.

commitment to investment pacted since our contract began running, with a main focus

workforce knows it, experiences it,

in recovery of non-technical losses in the

feels it. Besides the vast criticism we

system, regularizing users in energy-theft

receive permanently, we are this system’s

El sistema comercial de EEH ha reci bido i nve r siones substancia l es pa ra ope ra r a la vel ocidad y estánda res requer idos en la actualidad

46

“We still believe in this project; our

December 2020

ENERGÍA

EEH

“WE STILL BELIEVE IN THIS PROJECT; OUR WORKFORCE KNOWS IT, EXPERIENCES IT, FEELS IT” - Ricardo Roa, CEO for Empresa Energía Honduras

operator and, unfortunately, we are not in capacity to create or assign any subsidy or exempt consumers which are recipients of the service we deliver and meter. These challenges become more relevant in the necessity of spreading an understanding of this market’s complexity and difficulties among society and state agencies, as we

FOUNDED:

require them to take part to process and

2016

penalize users on fraud and electricity theft situations, changing the culture about fraud,” CEO Ricardo Roa finalized.

NUMBER OF EMPLOYEEES:

1,600 INDUSTRY:

ENERGY w w w.the b os tonb r.com

47

COMPLETE LINE OF SERVICES BEYOND OIL & GAS FROM LATIN AMERICA

Written by Mateo Rafael Tablado

Produced by Jassen Pintado

Interviewee Daniel Lucio, Presidente de Grupo Summum

SUMMUM

ENERGY

Integrated services offered by Summum go well beyond the energy and infrastructure sectors, gaining more reach day after day. The company has new horizons after establishing a name for itself in Colombia, Mexico and Peru.

I

n mid-2016, the Tiger Companies

in our business lines. Summum

business group was rebranded

is a young brand supported by

as Summum. The corporation is

different companies’ successful

preceded by successful ventures

careers; besides the brand’s

going back more than 50 years

short time, Summum is already

through a series of mergers, acquisitions,

an authority within our sector

partnerships, divisions and other

in the three countries where we

movements as a result of transformations

operate,” commented company

experienced within the energy sector in

president Daniel Lucio.

Latin America along these decades.

The Summum Energy and Summum

Daniel Lucio, a lawyer, took

Projects divisions are deployed along

the reins of Grupo Summum

Colombia, Mexico and Peru, serving the

(formerly Tiger Companies).

energy sector with high demand in the

Lucio attended Universidad

oil & gas and energy generation sub-

de La Sabana and afterwards

sectors through a wide variety of services.

specialized in employment law at

In the same fashion, the company offers

Universidad del Rosario. Lucio

engineering services also to mining,

completed an MBA between

infrastructure, construction and other

2017 and 2019 under a Tulane

business activities.

University (U.S.) program.

“We have focused on becoming stronger

50

It was five years ago that

December 2020

SOLID, STRATEGIC PRESENCE ACROSS LATIN AMERICA Summum’s corporate

services. Five years afterwards, both offices became able to purvey the complete line of

headquarters are located in

integrated services offered

Colombia, and the company’s

in Colombia.

efficient performance resulted

Una empresa que conecta - Summum ¡Porque nosotros lo hacemos mejor!

In the case of the Peru branch,

in opening offices in Mexico

the opening resulted from the

and Peru ten years ago offering

company first venturing into

some of the company’s

a refinery project, and it has

Summum Energy and Summum Projects of fer integ rated ser vices from the co m p a ny’s h e a d q u a r te r s i n Co l o m b i a a n d a l so f rom of f ices i n Mex ico and Pe r u

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51

SUMMUM

ENERGY

“SUMMUM IS A YOUNG BRAND SUPPORTED BY DIFFERENT COMPANIES’ SUCCESSFUL CAREERS, SUMMUM IS AN AUTHORITY WITHIN OUR SECTOR IN THE THREE COUNTRIES WHERE WE OPERATE” - Daniel Lucio, President at Summum

already increased its client

with support from all three

portfolio, as it happened in

branches, no matter where the

the other locations, growing

project is located.

from design and engineering

“When hiring Summum

to ongoing operations such

in Mexico, projects are also

as supervision and operation

supported from Colombia and

surveillance, oil conveyance and

Peru, and likewise if working

other downstream, midstream

at Colombia or Peru. Our

and upstream tasks.

entire team is aware of

This solid presence provides Summum of strategic locations

experience, opinions and

in the region’s energy market

collaboration from professionals

with a workforce above 1,200

able to contribute,” the

employees, resulting in every

executive explained.

operation being able to count

52

December 2020

ongoing projects: we share

T h e co m p a ny’s m ate r i a l re s o u rce s a l o n g w ith an ex pe r ienced wo r k fo rce have taken the company to take pa r t i n i mpo r tant projects in Colombia and Latin Amer ica

OIL & GAS AND MUCH MORE… WITHIN BUDGET The energy industry would hardly count with a better partner than Summum Energy.

This division’s integrated services offer within this sector allows the company to take part in any phase of large-scale projects, and as a result, it has become an authority in the business, involved in Colombia’s most important projects for facility installation, production, and oil & gas conveyance.

On its behalf, Summum Projects and its engineering unit have been involved not only in fossil fuels projects, but in recent

years this division’s experienceds pecialists have also taken part in ambitious renewable energy projects, a new market for this division.

Summum stands out for going the extra mile beyond what contracts stipulate. The company’s thorough understanding of entire operations and processes allow for detection of improvement opportunities.

“We’ve put our money in our engineering unit for operation surveillance, being day in and day out in every project, for supervision, for being on the management aspect of projects. We’ve earned an important position also at this level,” Lucio shared.

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53

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SUMMUM

Perfíl de Proveedor

ENERGY

Global standard compliance from Summum within the different industries it’s involved with, position the company at

N u m b e r o f E m p l o ye e s : 16 5

the same level of the top five companies

Ye a r E s t a b l i s h e d : 2000

operation security, bringing added value to

Industr y: S e r v i c i o s d e Te c n o l o g í a Ser vices: P r ove e d o r e s d e s o l u c i o n e s te c n o l ó g i c a s President: J u a n C a r l o s A r a n g o, G e r e n te G e n e r a l We b P a g e : w w w.c o n s u l to r i a o r g a n i z a c i o n a l .c o m

worldwide, regarding quality, efficiency and clients at competitive prices.

AT THE FOREFRONT OF DIGITAL SOLUTIONS AND TECHNOLOGY Summum counts with different types of assets to support oil production, equipment is continuously being renovated and up to date.

The new addition to Summum’s inventory is its Rapid Service Unit, ideal for underground tasks, with the idea of comprising an entire fleet of Rapid Service Units.

In other areas, Summum’s TI department is supported by latest-generation software to operate in the different services the company offers, as working with up-to-date tech resources is a standard for Summum.

SUMMUM INNOVA AND BIG DATA Integrating new machinery and equipment able to obtain data, with

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55

SUMMUM

ENERGY

“OUR ENTIRE TEAM IS AWARE OF ONGOING PROJECTS: WE SHARE EXPERIENCE, OPINIONS AND COLLABORATION FROM PROFESSIONALS ABLE TO CONTRIBUTE”

software performing actual analytics and interpretation of this information in order to create solutions able to deliver a better product is a task in charge of Summum Innova.

This area was established in early 2019 and it has brought results already both within company operations as well as in delivering more and better information derived from big data for clients. Also, new apps have been developed to report accurate, real-time data.

“Summum Innova is a new area in charge of managing, stimulating and generating innovation among the entire organization. The idea is to create short-term goals, driving individuals to propose new and improved ways to

- Daniel Lucio, President at Summum

operate through our resources, through self-generation and co-generation processes able to deliver added value to our clients. Everyone out there working day-to-day in every project is coming up with ideas and creating new opportunities,” said the company president.

56

December 2020

The company sets sight in new hor izons in Latin Amer ica, Canada and the Un ited States

THE IMPORTANCE OF TRAINING Workforce development is also a very important aspect in Summum. This area sets goals and creates training programs.

The training and updates portfolio is wide as resources and methods to impart every training.

In certain areas, the company detects outstanding talent for certain tasks, resulting in employees who master a certain skill becoming trainers to fellow employees. High acceptance of employee-taught training has led to these programs prevailing through the years.

Hours of training per employee are fixed goals in this area. In 2019, Summum accumulated 21,000 hours of training, a 41% increase from 2018. The company also offers the necessary resources for individual self-training programs.

NEW HORIZONS IN SIGHT Summum still has a lot to offer to the markets in Colombia, Mexico and Peru.

Nevertheless, the rest of Latin America and North America are always under radar.

A special interest in the Canada and U.S.

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57

www.fisa.com.co

Bogotá – Colombia – South America

We are a Colombian company with more than 40 years of experience supplying the highest quality equipment and tools for industrial assemblies and maintenance.

market has been raised after

the oil & gas industry, with the

engaging in successful ventures

company’s three main markets

in these territories. The company in the region being taken care of. keeps contact with clients in North America, being on the

in the markets we are set at, and

lookout for new opportunities

we are also interested in current

that could benefit Summum

developments in North America,

Projects, the business group’s

where we can still add value.

engineering unit.

We are also watchful of markets

Ecuador, Central America

December 2020

in Ecuador, Central America

and the Caribbean are also very

and the Caribbean, Bolivia and

attractive markets for Summum

Argentina,” Lucio explained.

after witnessing the growth in

58

“We have a strong presence

POSITIVE RESULTS AMIDST GLOBAL EMERGENCY As it is widely known, 2020 came along with more than a few question marks, most brought by the COVID19 pandemic, forcing businesses to adjust operations as well as expectations.

The company reported $130 million in sales for 2019, its best in ten years; which resulted in

E xper ts at Summum Projects contr ibute to dif ferent secto r s, such as infrastr ucture

setting high goals in revenue and profitability for 2020. But the oil & gas industry worldwide was affected by low prices derived from a decreasing demand.

Summum could adjust its goals and is currently on course to a strong finish finance-wise and with double-digit profitability.

“We are currently in a good position. All of the problems are behind; we had to stop, adjust and keep going forward,” the executive said.

BRIGHT FUTURE AHEAD Moving forward to 2021, Summum has good expectations, foreseeing a 15% to 20% sales increase. There’s excitement about future projects for the company: • Possibilities for further projects in the United States and Canada.

• Being in the final stage of a tender for a second-generation ethanol fuel production plant in North America, along with other non-

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59

SUMMUM

ENERGY

“THE IDEA IS TO CREATE SHORT-TERM GOALS, DRIVING INDIVIDUALS WORKING DAY-TO-DAY IN EVERY PROJECT ARE COMING UP WITH IDEAS AND CREATING OPPORTUNITIES” - Daniel Lucio, President at Summum

Besides oil & gas, Summum Energy is al so tak ing par t in renewable energy projects

60

December 2020

FOUNDED:

conventional energy projects,

1992

and also being in the final stage

NUMBER OF EMPLOYEES:

gas project, the refurbishment of

1,300

of Latin America’s largest oil & the Talara refinery in Peru.

• Taking part in an oil & gas

INDUSTRY:

storage and conveyance project

ENERGY

through pipelines and a power plant in Colombia’s Pacific coast.

• Increase the company’s workforce from 1,300 employees to 1,500 and 1,600 during 2021.

“The last four years we’ve projected ourselves toward accomplishing the goals we set for the last five-year plan: strengthening our business lines within the three territories we are settled in, and substantially increasing our profitability year in and year out,” Daniel Lucio concluded.

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61

Written by, Mateo Rafael Tablado

Produced by, Jassen Pintado

Interviewee, Álvaro Obiols, CEO

DEPSA SETS

‘BEFORE’ AND ‘AFTER’

THE

FOR HOUSING CONSTRUCTION IN GUATEMALA

DEPSA

Different factors along with innovation combine to keep DEPSA thriving from its very beginnings, providing the company for the kind of leadership sustained from decision-making ecoming a home

Po r tal de San I sid ro I I I, developed by DE PSA, benefits from its vicinity with Ciudad Cayalá

owner in Latin America is a

were unavailable in Guatemala

significant achievement as a

and became instrumental for

material accomplishment in

timely completion of housing

the ongoing quest to provide

projects benefitting families in

stability and well-being. Within

four-digit quantities, earning

a quarter of a century, DEPSA

the company the “Golden Tikal”

became a fundamental player

first prize award from the FHA

for Guatemala in the housing

(Institute for the Promotion of

construction sector since day

Mortgage Insurance, the leading

one. All it took was their daring

Guatemalan housing authority)

approach completing large,

for five straight years.

demanding projects.

After parting ways with

Condado de las Fuentas boasts o v e r 1, 0 0 0 u n i t s b e t w e e n i t s first t wo phases. Phases III, IV and V will increase housing units fo r this development l o ca te d i n t h e Zo n a 18 area of Guatemala Cit y

64

December 2020

systems which at the time

“We stopped earning the award after the FHA decided

previous partners in 1994,

to give the prize to developers

engineer José Felipe Obiols

instead of construction

Del Cid considered housing

companies,” said engineer

as one of different divisions

Álvaro Obiols, CEO for DEPSA

in which DEPSA would take

since 2015. The younger Obiols

part in the local construction

leads DEPSA’s 2nd generation

sector. It didn’t take long

with support from the company

before Obiols had to travel

founders’ experience and

abroad to bring construction

achievements, resulting in

Construction

Biography

Álvaro Obiols, a m e c h a n i c a l e n g i n e e r, graduated from Rafael L a n d í v a r U n i ve r s i t y i n 2 012 .

He also earned an MBA from t h e U n i ve r s i t y o f Va l p a r a í s o and finished postgraduate s t u d i e s i n N e u r o m a r ke t i n g .

He joined DEPSA while still i n c o l l e g e i n 2 0 0 7. O b i o l s is the sixth son of nine of D E P S A f o u n d e r J o s é Fe l i p e O b i o l s D e l C i d . A l v a r o’s main area of interest is p e r s o n a l d eve l o p m e n t . H e’s up to date on this subject f o l l ow i n g p u b l i c a t i o n s a n d podcasts from authorities in this matter such as Anthony Robbins and Simon Sinek, among others.

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65

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Construction

Supplier Profile N u m b e r o f E m p l oye e s : 30 - 50 Ye a r E s t a b l i s h e d : Januar y 2005

DEPSA’s contribution to developers, banks and other brokers involved in the housing construction sector earning the accolades nowadays. Álvaro Obiols, a mechanical engineer, graduated from Rafael Landívar University.

He also earned an MBA from the University of Valparaíso and finished postgraduate

Industr y: Manufacturing

studies in Neuromarketing. The younger

Main Ser vices: Pl a s t i c a n d c h e m i c a l p r o d u c t s for construction, pharmaceutical packaging, cardboard corners and metal handles for pails

this subject leads him to keep up to date

R e c e n t P r oye c t s : We c u r r e n t l y h ave a p r e s e n c e in more than 30 projects of houses, buildings, wa r e h o u s e s , ove r p a s s e s a n d g r ay wo r k s , a m o n g w h i c h t h e f o l l ow i n g s t a n d o u t: F U E N T E S D E L VA L L E N O R T E , F U E N T E S D E L VA L L E D E SAN MIGUEL DUEÑAS, P O R TA L D E S A N I S I D R O Y A LTO S D E S A N N I C O L A S CEO: G i l b e r to L e ó n We b p a g e : w w w. p r o n i s a .c o m .g t

Obiols’ main focus is personal development; with authorities and professors within this subject matter. Obiols paved his way to the top of the company since he was a college student and became in charge of inventory, which led him to experience first-hand the day-to-day operations at every level, in order to become the company’s leader, able to face new challenges.

Both generations of DEPSA are aware that not everything is about accolades. The company has been through difficult times such as the 2008 global financial crisis, the recent COVID19 pandemic and a breach of trust situation in 2015 which brought grief to the company.

“This situation resulted in drastic changes within our organization, it was then that I took over. My father is still working in his specialty area and I’m in charge of w w w.the b os tonb r.com

67

DEPSA

DEPSA is in charge of drafting, design, and planning up to wo r k completion and finishings

administration and project execution,” Obiols expressed.

“WE ARE DEVOTED TO BUILD HOMES, A HOME IS THE SHELTER PROTECTING

INNOVATION: THE KEY TO SIGNIFICANT PROJECTS

The first project completed

FAMILIES, WHICH ARE SOCIETY’S

by DEPSA was Ribera del Río,

FUNDAMENTAL UNITS. THIS IS THE

which stands today as the

WAY IN WHICH SOCIETIES ARE BUILT” - Álvaro Obiols, CEO for DEPSA

in the city of Villa Canales, cornerstone and starting point of the company’s successful run along with Valle de la Mariposa, completed afterwards in Amatitlán. Both projects are considered Guatemala’s largest efforts in housing developments,

68

December 2020

Construction

boasting more than 2,600

per day after its personnel was

units each.

trained for this system, resulting

In the mid-1990s, housing

in being granted more projects

construction in Guatemala

whose demands, both quantity

was in transition from brick

and schedule-wise, became

to cast stone and concrete.

more feasible.

To s ca n a Ca m p e s t re is one of the latest devel opments completed by DE PSA fo r G r upo Campestre

Unit quantity and schedules demanded the company seek support and have top execs travel to the United States to bring formwork to Guatemala,

MUTUAL SUPPORT RELATIONSHIPS WITH PURVEYORS AND STRATEGIC PARTNERS

“We are the kind of company

done then with metal beams.

that looks after its suppliers.

This method brought DEPSA

They support you and you

competitive advantage, allowing

support them, this creates a

the company to rise one house

difference,” Obiols declared.

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69

“CONSTRUIMOS JUNTOS EL PAÍS DONDE QUEREMOS VIVIR”

www.cempro.com

Cementos Progreso, is a Guatemalan company that specializes in the production and distribution of cement, concrete, lime and comprehensive solutions for the construction industry.

Mixto Listo ready-mix concrete producer with more than 65 years of experience in the construction industry, offers all types of concrete to meet any requirement of contractors in Guatemala.

Construction

Supplier Profile

This way of conducting business has resulted in mutual growth, and during difficult times (either internal or globally speaking) the company has received support from purveyors such as Cementos

N u m b e r o f E m p l o ye e s : 450+ Ye a r E s t a b l i s h e d : 19 5 4

Progreso (CEMPRO), PRONISA, Proyectos Futuristas, Multigroup and Mexichem, among others, which have always supplied the necessary goods for DEPSA to a timely fulfillment of its commitments.

Industr y: Mix to Listo belongs to the Construction I n d u s t r y, s p e c i f i c a l l y t o t h e p r o d u c t i o n and distribution of ready-mix concrete.

Main Ser vices: Guatemalan company with more than 65 year s of experience in the production and distribution of ready-mix concrete, along with the ser vices associated with i t s p l a c e m e n t . We h a ve b e e n p r e s e n t i n the construction of the most impor tant infrastructure, building and housing projects i n t h e c o u n t r y, a s w e l l a s i n t h e c o n s t r u c t i o n o f t h o u s a n d s o f p r i v a t e p r o j e c t s . We h a ve m o r e t h a n 10 p r o d u c t i o n p l a n t s s t r a t e g i c a l l y distributed throughout the countr y to s e r ve a l l k i n d s o f c o n s t r u c t i o n p r o j e c t s .

R e c e n t P r o ye c t s : We t a ke p a r t i n t h e c o n s t r u c t i o n o f t h e m o s t r e l e v a n t p r o j e c t s i n t h e c o u n t r y, s u c h a s : Fu e n t e s d e l Va l l e N o r t e , A l t o s d e S a n Nicolás, Por tal San Isidro residential projects; infrastructure projects such as the Quetzal C o n t a i n e r Te r m i n a l a n d t h e n e w E m b a s s y o f the United States of America, among others.

EVOLVING TOWARD COMPREHENSIVE SERVICES FROM DESIGN TO FINISHES

Every project engaging DEPSA includes every aspect related with housing construction. For a long time the company recurred to subcontractors for wall finishes, flooring, doors, windows, plumbing and other specialties according to workload.

This changed from 2012 and on, when Obiols claimed each of these tasks as the company created its own finishes department. Centralizing this operation allows complete control on a project, avoiding any kind of shortage while depending upon third-parties and converting DEPSA into a fully-fledged

Unit Manager: A s t r i d Pe l l e c e r

operation covering drafting, design,

We b p a g e : w w w. m i x to l i s to.c o m

finishes, just about every single detail

planning, construction, completion and delivering turnkey projects. w w w.the b os tonb r.com

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DESIGN TOWARDS PERFOMANCE

Full support on raw materiales characterization and mix design to achieve greater performance at lower cost on mortar and concrete Telephone +(502) 6676-5343 www.versaquim.com | gerencia@versaquim.com

Construction

L to R, Á lva ro O b io l s and José Felipe Obiols del Cid. The t wo generations leading DE PSA into becoming the recipient of multiple accolades, and al so to resu r face unscathed from hard times

“Developers seek for land, obtain

accounted for four-digits in units built,

permits, financing, investors and then

as Phase III is planned to be completed

engage into sales and marketing. They hire

after 280 units are ready; Phase IV (which

us to take charge of the project’s day to

will boast 400 units) has been granted to

day labors,” Obiols explained.

DEPSA also, as Phase V of the project (which was first conceived in 2007) is

RECENT PROJECTS

A number of projects involving DEPSA have been developed across different phases. The company currently works in Condado de las Fuentes, located in the Zona 18 area of Guatemala City.

The development’s two initial phases

currently being planned.

In Zona 16, Portal de San Isidro (an Hogares ISN development), contemporary Las Fuentes, has benefitted from the boom at Ciudad Cayalá, with its conceptual, elegant surroundings and luxury housing. w w w.the b os tonb r.com

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DEPSA

The mutual support relationship bet ween DEPSA and its suppl ie r s keeps eve r y p roject demand in stock , avoid i ng any stoppage befo re completion

The Portal Residencias phase has been completed and currently DEPSA is adding

DIGITAL RESOURCES BECOME HELPING HANDS

The current management at

finishing touches to the Portal

DEPSA makes the most out of

San Isidro III phase.

its embracing of technology at

Other projects have been

every level, starting with the

completed in the vicinities of

deployment of the SKO ERP

the highway to El Salvador,

software since taking over in

where Toscana Campestre and

2015. SKO is a customizable

Villa Campestre are located

program based in the O4B

(both Grupo Campestre

(Open for Business) software

developments). Both were built

developed in Costa Rica. SKO’s

with blocks, just like San Isidro,

advantage is its offering of local

keeping a balance between

technical support. The system

block and concrete construction. is based in the Oracle platform,

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December 2020

fitting both management and construction operations in one single interface.

“We need an ERP system able to manage every resource in construction projects involving up to 300 persons,” Obiols expressed.

Other helpful resources for

“INVESTING IN THE FINISHES DEPARTMENT, THUS CENTRALIZING THIS PROCESS, ENABLES US TO IMPLEMENT OUR OWN CONTROLS REGARDING FUTURE GUIDELINES” - Álvaro Obiols, CEO for DEPSA

DEPSA’s operations include a giant Gantt chart and SCRUM

for years to complete all these

methodology when assigning

projects,” the executive director

materials and workforce.

explained.

“Technology eases all these procedures that we have used

DEFEATING THE PANDEMIC

The most serious worry

The size of some of the projects D E PSA i s i nvo lved i n have been bui lt acros s seve ra l yea r s in dif ferent phases, each of these is subject to a meticulous planning and execution procedures

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DEPSA

DEPSA considers its wo r k fo rce being its main ally

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December 2020

brought by COVID19 among

experience in previous crisis

productive sectors as

situations became crucial, along

cases began to rise was the

with this generation’s drive

uncertainty about its impact

to push forward. Operations

extents. The first move by

never stopped completely

DEPSA was reducing salaries,

and DEPSA’s proper financial

except for workforce.

management was instrumental

“Beating this illness’ effects

to keep every project running.

has become a steeplechase,”

Other fundamental factor into

Obiols commented. Avoiding

keeping the company running

the destructive effects of this

was the possibility brought

pandemic the company’s

by current technology of

Construction

working from home, allowing

management,” Obiols declared.

for management procedures to be performed remotely, as the finishes department prevented any stoppage derived from depending on third parties.

“Investing in the finishes

HUMAN RESOURCES: HEADING TOWARD FORMAL ECONOMY

DEPSA considers its workforce as the main ally in every commitment, and one of

department, thus centralizing

the main premises shared by the

this process, enables us to

company’s board is to lead each

implement our own controls

individual employee towards

regarding future guidelines in

formal economy.

physical distance and personnel

D E P S A’ S H isto r y

“Our business is based in

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DEPSA

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December 2020

Construcción

“THE CONSTRUCTION SECTOR CONTRIBUTES TO THE DEVELOPMENT OF URBAN AREAS. OUR FOCUS IS THE COMMITMENT WE HAVE OF IMPROVING OUR COUNTRY FROM WHAT IT WAS WHEN WE STARTED” - Álvaro Obiols, CEO for DEPSA

people earning a worthy living

this effort would lack access to

through stable employment

this opportunity.

enabling them to fulfill long term commitments such as being granted a credit to become homeowners. Housing construction is our platform to develop individuals,” Obiols stated.

BECOMING PART OF THE COMMUNITY

In every community hosting

LOOKING UP TO THE FUTURE

DEPSA is about to complete the Condado de las Fuentes project along with works in the San José Pinula, San Miguel Dueñas, Fuentes del Valle and Guatemala City’s Zona 18 areas.

But most of the company’s upcoming engagements will be vertical housing projects,

a project in which DEPSA

considering the rise in vehicle

is involved, the company

transit in urban areas in

endeavours to

Guatemala.

hire local workforce, thus

“The construction sector

establishing a link with the area’s is the most profitable one, it inhabitants.

The city of Iztapa, Escuintla,

contributes to the development of urban areas surrounding

benefitted from DEPSA building

Guatemala City. Our focus is

churches and a school, and also

the commitment we have of

by the company’s sponsorship

improving our country from what

of the latter by providing meals

it was when we started,” Obiols

for 150 students, which if not for

finalized. w w w.the b os tonb r.com

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RAISING GLOBAL STANDARDS IN HEALTHCARE LOGISTICS Written by Mateo Rafael Tablado

Produced by Jassen Pintado

Interviewee Javier Soracci, country manager in Colombia for BOMI GROUP

BOMI GROUP

H E A LT H C A R E

The performance delivered by BOMI GROUP in Colombia and LATAM provides solid support for the healthcare sector by relying in flexibility and adaptability toward each client’s needs

T

he BOMI GROUP

specialized management,

story began in

storage and conveyance of

1985 in Milan,

equipment, medication and

Italy, helping the

disposable materials by BOMI

healthcare sector. It didn’t take

GROUP becomes a crucial,

long to expand across Europe;

indispensable resource raising

and after a decade’s worth of

demand from a clientele whose

success, BOMI GROUP arrived

main common attribute is global

in Latin America, bringing its

presence and the ultimate goal

know-how and ability in 3PL

of saving lives.

(third-party logistics) to supply consumables and medical equipment in Argentina, Brazil, Colombia, Chile, Ecuador, Panama and Peru.

The increase in BOMI GROUP’s presence across the map is due to a constant drive to attain excellence beyond compliance by setting a higher bar with help from the company’s own benchmarking standards. The

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December 2020

KEY PRESENCE IN COLOMBIA

BOMI GROUP opened for business in Colombia in 2010, arriving in this country under a client’s request, as usual. Its presence across Colombian territory has expanded from Bogota, the country’s capital, to Barranquilla, Bucaramanga, Cali, Medellin and Pereira, adding up to 194,000 sq.ft. worth of storage facilities.

BOMI HEALTHCARRIER is able

“WHEN WE ASK FOR COLLABORATION AND FLEXIBILITY,

WE FIND IT” - Javier Soracci, country manager in Colombia for BOMI GROUP

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BOMI GROUP

H E A LT H C A R E

to store and convey devices,

“WE OBTAIN FEEDBACK

medication, diagnostic reagents and cosmetics everywhere in

FROM OUR LABOR AND WE

the country directly or through

ARE ALWAYS LOOKING FOR

strategic partners in a cold

WAYS TO INNOVATE AND

IMPROVE” - Javier Soracci, country manager in Colombia for BOMI GROUP

chain with the required handling provisions.

In the Colombian market, BOMI GROUP is the first company to deliver for home care services. Other innovations in the country comprise the GECOS proprietary management system, able to provide a complete inventory service of stock levels, and the Virtual

84

December 2020

Branch solution for companies in a streamlined operation.

Besides ISO 9001 and ISO 13485

healthcare products.

“The most important challenge brought by

compliance, BOMI is also certified under

certifications is maintaining them, supported

the local BPM (good manufacturing practice

by our own inspections and audits. Keeping

certification) and INVIMA (National Food

up to date with these is based in permanent

and Drug Surveillance Institute) standards,

training and continual innovation. Any

providing furnishings to more than 25

procedure created two years ago not

medical device and reagent importers

adapted to this day should be improved,”

under CCAA (certificate for conditioning

said Javier Soracci, country manager in

and storage capacity) regulations. The

Colombia for the BOMI GROUP

company also earned the “Positive” status

The experienced Soracci has 21-year

from Secretaría de Salud (health ministry),

experience in logistics for the healthcare

which certifies storage and conveyance of

sector under his belt. Soracci graduated in w w w.the b os tonb r.com

85

BOMI GROUP

BOMI GROUP works acco rding to its own a n d i t s c l i e n t e l e’ s standa rds, usual ly str icter than local regulations

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December 2020

H E A LT H C A R E

Business Administration from

understood. One should

UADE (Argentine University

adapt to it. These are all

of Enterprise) and afterwards

rewarding experiences,”

earned an MBA from the

the executive declared.

Deusto Business School, in Spain. Before taking the reins of the Colombian operation for the BOMI GROUP, he led the

GLOBAL DEMAND FOR EFFICIENCY-DRIVEN LEADERSHIP

The 20 markets where

company’s operation in Chile.

BOMI GROUP provides

Soracci also worked for top

substantial support to the

companies within this business

healthcare sector share high

sector in Argentina -his home

level operational standards,

country- and neighbor Uruguay.

easing business development

“Every country has its own ways and that should be

Bulk y medical e q u i p m e nt, special beds, high -precision med ica l devices, medication and reagents through cold chain… BOMI GROUP is the ideal partner in logistics fo r the healthca re secto r global ly

and expansion for clients growing into new territories.

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COLD STORAGE,

COOLERS AND FREEZERS

“Solutions to attend the cold chain in your operation” We are a company dedicated to the manufacture, installation, rental and maintenance of refrigeration equipment with more than 20 years of experience in the pharmaceutical, logistics and food industry.

www.ingecold.com

TECHNICAL SERVICE & PREVENTIVE MAINTENANCE

At the regional level,

delivering outstanding solutions

the now virtual meetings

to clients desiring a successful

among country managers

outcome across their global

and heads of different

presence.

departments allow detection of areas for improvement, new business opportunities and sharing solutions for similar procedures. Cross selling is a common practice for BOMI GROUP in Latin America and other territories as a result of

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December 2020

IT RESOURCES

The IT structure along constant development of proprietary software solutions at BOMI GROUP benefits not only the company’s tasks, but also clients’ interaction with inventory status, product request and

BOMI GROUP

tracking interfaces.

Systems already delivering results, such as BOMI WMS, Botrack, Boclaim and BOMI Business Intelligence are now joined

by ONETx and ONEVax interfaces for conveyance and control for value added services and conditioning for the clients’ platforms in Latin America.

Developing new IT resources to improve internal manoeuvres as well as dealings with clients and regulatory agencies is an ongoing endeavor for BOMI GROUP. Latest developments in this area include: • An inventory detection and early restocking system, aided by RFID, developed in a partnership with a client in Brazil.

• A multi-code scanner (recently deployed in Turkey).

• Robot evaluation for warehouse automation in Europe and Brazil.

We are currently at the analysis and evaluation stage, before running the

H E A LT H C A R E

LONG-STANDING PARTNERS ACROSS THE TERRITORY

In the same way BOMI GROUP and the relationships with its clientele is extended globally, the company also develops longterm partnerships and purveyors. Storage, land and air transport, moving and handling equipment, and outsourcing companies, among others, are the main areas in which BOMI GROUP’s partners in Colombia stand out.

The most important capabilities shared by these suppliers are flexibility and being able to reach standards set by BOMI GROUP, which are usually stricter than health, customs and transport regulations in effect in each country.

“Our suppliers go through different evaluations. We don’t engage in any partnership because of pricing convenience.

When we ask for collaboration and flexibility, we find it,” the country manager explained.

IN THE FRONTLINE OF THE BATTLE AGAINST COVID 19

The tasks involved in supplying hospitals,

pilot program for automation in these

medical offices and even patients under

territories, aiming to improve determined

home care cannot stop during a pandemic.

business areas, markets and operations.

Under the guidelines of the company’s

This program will run globally soon after,”

headquarters in Milan, BOMI GROUP took

Soracci said.

timely, exemplary measures to counter

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BOMI GROUP

H E A LT H C A R E

“AT THE END OF THE DAY WE BRING

HOPE OF LIFE” - Javier Soracci, country manager in Colombia for BOMI GROUP

the pandemic even before the

• Task forces were created

emergency was declared in the

in the local and regional levels,

LATAM countries where there’s

grouping personnel from

company presence:

different departments to be in charge of monitoring the

• New product handling protocols were implemented

situation and making the best choices for business operations.

immediately to protect labor.

Equipment, disposables and

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December 2020

“Our staff working in logistics

distance measures were

never thought that they are

established to avoid infection

actually saving lives. We

in warehouses and operating

explained the importance of

space. And it’s been stressed

sharing these guidelines back

that the staff share these

home. They also give us ideas

guidelines at home. Also a

that we try immediately. We

hotline became available

obtain feedback from our labor

for staff and their families to

and we are always looking for

seek support while facing the

ways to innovate and improve,”

lockdown during quarantine.

Soracci declared.

BOMI GROUP counts with 194 , 0 0 0 s q . f t . wo r th of sto rage faci l ities in Colombia

COMMUNITY AND ENVIRONMENT

As part of CSR (Corporate Social

management by specialized contractors.

The communities surrounding BOMI

Responsibility) standards, BOMI GROUP

GROUP’s facilities benefit from the

is supported by strict corporate ethics

company’s engagement with local job

shared by employees, partners and

boards. 20% of labor in the Bogota

shareholders. This code considers care for

location hails from surrounding towns

the environment through a zero pollution

west of the capital. The company is also

policy which includes maintenance of

engaged in mutual support programs with

BOMI HEALTHCARRIER vehicles, besides

institutions such as the SENA (National

continual risk management assessment

Service for Learning) office in Mosquera,

in warehouses and offices, and waste

also a vicinity of Bogota.

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BOMI GROUP

H E A LT H C A R E

New business opportunities open fo r BOMI GROUP in inpatient nutrition, animal wellness and home care ser vices

NON-STOP DRIVE TOWARD THE FUTURE

Projections for BOMI GROUP during the upcoming months

sides of the Atlantic Ocean.

New business opportunities are open in the high-cost

deployments and warehouse

biopharmaceuticals sector,

expansion to new territories and

inpatient nutrition, animal

new business segments.

wellness, and home care

recently in Ecuador, Russia and BeNeLux territories (Belgium, December 2020

more to add to the list from both

are going forward, from IT

New operations began

92

Netherlands, Luxembourg), with

delivery.

“The home care segment in Colombia has achieved the

most growth among the region.

In a different subject, animal wellbeing’s standards are

Bomi

Group

being raised and we see opportunity in this specialty,” the executive said.

Adaptability and flexibility toward clients’ operations drive BOMI GROUP to achieve its goals, planning during 2020 to

us for arriving on time with

deliver in 2021 with no intention

a required product, helping

to stop in the endeavors to

complete a surgery or other

support the healthcare sector.

procedure. At the end of the day

“We’ve even received letters from patients’ relatives thanking

we bring hope of life,” Javier Soracci finalized.

Feedback from the staf f i s key to i nnovation and i mp rovement

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