Broadway Services, Inc.

A NEWSLETTER FOR THE EMPLOYEES OF BROADWAY SERVICES, INC. n NOV DEC 2015 JAN 2016

Where Quality Service and Quality People Matter

President’s Message I hope your holidays were wonderful and you had the chance to spend time with your family and friends. The BSI holiday luncheon was once again a great success. It is a pleasure to celebrate this special time of year with you and also the perfect opportunity to express my gratitude and appreciation for all your hard work throughout the year! Thank you to Chris Fulwood, Brentina Horshaw and all the Human Resources staff and the employees at the corporate office who were instrumental in making the luncheon happen.

Thanks to all of you, our United Way Campaign was a great success. Your kindness and generosity is not only greatly appreciated by BSI, but also by the United Way of Central Maryland. Through you and so many others, the United Way is able to give support to people in need. In addition, our 9th annual Toys for Tots drive was held in December and was a great success. Thank you to all BSI employees, customers, vendors, families and friends who donated toys and made monetary donations. We couldn’t have had the success we did without your kindness and compassion!

As we prepare for the coming year, I would like to remind you about the new Form 1095-C requirement under the Affordable Care Act (ACA) for filing your income tax return

2 On Broadway

this year. You should have already received a letter and FAQ form from BSI informing you about Form 1095-C. To read more, refer to the article within this newsletter.

Also, let’s keep in mind the importance of having an excellent reputation in the service industry. We want to continue to be known for providing quality service that not only meets, but exceeds our customers’ expectations.

One way BSI uses to ensure this is to offer support through our leadership and development programs meant for supervisors and managers to sharpen our skills in working with their people. The end goal is to continue to do what we do better each day, and it is up to our leaders to assist all employees in this effort. The next class will be held on Wednesday and Thursday, February 17th and 18th.

Please be sure your people who have yet to complete this program are registered for this workshop (please contact Arianne in the Corporate Office at 410-563-6901 or email her at arowlette@broadwayservices.com). Our training program is meant for ALL of us to improve on the delivery of service to our clients. Our reputation in the industry depends on how well each of us delivers on our promise, each of us!

I hope 2016 is a year full of health, happiness and prosperity for all!

Sincerely, Peter Seidl President

BSI CELEBRATES THE HOLIDAYS! BSI showed its appreciation for its employees with fantastic food from three (3) different food vendors, over 60 gifts in raffles, fun games and fellowship with familiar faces!

Thanks to Chris Fulwood and ALL the Monument Street staff that aided in hosting, prepping, and serving the food.

SUCCESS AGAIN!

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Human Resources Bulletins THE NURSE’S CORNER

NEW HIRES

Your PCP is the gate keeper for your health.

Darren Carter, Supervisor, JHBMC EVS

A PCP is a Primary Care Physician.

This person can either be a Physician, a Physician Assistant or a Nurse Practitioner. Everyone needs a PCP and should develop a good relationship with their PCP. Reasons we need a PCP: • Someone to have the baseline information about your health • Someone to manage your chronic health conditions • Someone to tell all about how you are feeling in your body and mind • Someone who performs your yearly physical (very important); this helps to catch health issues early • Routine screenings: A PCP reminds you to get other checkups such as dentist, mammograms • Someone that makes sure that your medications are current and provides you with refills as needed

• This is the person that helps you select a specialist (other Physicians) • This is the person who refers you to other Physicians for tests that you may need to have done • A good relationship with your PCP limits your trips to the Emergency Room • You spend less money on healthcare by consolidating your care in one place YOUR PCP SHOULD BE YOUR FRIEND!!!

Gary Nelson, Jr., Operations Manager, Howard County EVS William Ritmiller, Maintenance Supervisor, Maintenance James Smith, Supervisor, JHBMC EVS Frederick Roussey, Operations Manager, JHH Supervisor

PROMOTIONS Daniel Arthur, Captain, Keswick, Silver Star Security Daryl Cooper, Assistant Manager, Mt. Washington, Silver Star Security Gregory Fitzgerald, Jr., Lieutenant, Keswick, Silver Star Security Brittney Gill, Supervisor, GBMC, Parking Anthony Kennedy, Lieutenant, Keswick, Silver Star Security Evelyn McNeely, Assistant Manager, Mt. Washington, Housekeeping

Ibitoye Olutoye (Toye), BSN RN Occupational Health Nurse, JHMI

Tracey Turner, Supervisor, JHU Vans Ellie Wilson, Jr., Manager, JHBMC, EVS

KUDOS TO DRIVER JAMES OGLESBY FROM THE TRANSPORT DIVISION! While making a home delivery, the customer had a medical emergency. Driver Oglesby had to call 911 for the customer, because she was unable to speak. The Baltimore City Fire Department and Baltimore City Police Department arrived and handled the emergency. The customer’s life was saved due to Driver Oglesby’s quick thinking and actions. Now that’s great LIFE SAVING customer service!

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Human Resources Bulletins 2016 OBSERVED BSI HOLIDAY SCHEDULE Broadway Services provides (7) paid holidays per calendar year.

New Year’s Day.........................Friday, January 1 Martin Luther King, Jr. Day........Monday, January 18 Memorial Day...........................Monday, May 30 Independence Day....................Monday, July 4 Labor Day.................................Monday, September 5 Thanksgiving Day......................Thursday, November 24 Christmas Day...........................Monday, December 26

“Our people make the difference” is a true statement for Broadway Services Inc. This year made the 9th year that BSI participated in the Toys for Tots program through the Marine 4th Combat Engineer Battalion. As you see in the picture, there was an outpouring response to the request for toys and donations. A truck full of kids games, dolls, teddy bears and play cars was donated with the aide of vendors such as Holt Paper, JHMI Corporate Security – Main Campus and Howard County Hospital, Mt. Washington and Keswick Campuses (Director, Charles Dailey) Wyman Park (Manager, Steve Flinchman), Holt Paper (Vic Zinella) and Bayview Property ( VP of Property and Facilities, Clinton Ramsundar) and other BSI employees.

BSI donated almost 700 toys and collected $210 in monetary amounts.

What a great accomplishment and way to honor the late Frank Hoyt!

MISHAP MICHAEL HAS A “MINOR INJURY!” WHERE SHOULD HE GO FOR MEDICAL HELP? If possible, always contact your Primary Care Physician for guidance on medical care. For colds, flu, minor burns and cuts that require stitches, puncture wounds requiring tetanus shots, urinary tract infections, sore throats, pink eye and ear infections, consider treatment at an Urgent Care Center. Contact EHP Customer Service for a complete list of Urgent Care Centers where you live or work!

JOKES ON US Q: What is a boxer’s favorite drink?

A: Punch Submitted by Kevin Edmonds

If you would like to submit a joke, please email Brentina Horshaw, Employee Relations Manager, at bhorshaw@broadwayservices.com or call 410-563-6949.

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Human Resources Bulletins BLACK HISTORY MONTH CELEBRATES ITS 90TH YEAR The observance of Black History Month has been a tradition in the United States for the past 90 years. It is a month in which we bear witness to the progress, richness and diversity of African American achievements and honor the contributions of African Americans to the nation’s history.

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JANUARY WASHINGTONDC MARTINLUTHERKING REVEREND CORETTASCOTTKING MARCHONWASHINGTON

Dr. Carter G. Woodson, an African American author and scholar is credited with launching the first such celebration in 1926. The purpose of his Negro History week was twofold – to educate non black Americans about African American history and culture AND to instill among African Americans pride in their heritage.

February was chosen in recognition of the birthdays of Abraham Lincoln who, as president, signed the Emancipation Proclamation which ended slavery, and Frederick Douglass, an African American abolitionist. In addition the month commemorates the founding of the National Association for the Advancement of Colored People, which was organized in February 1909.

The name was eventually changed to Black History Week and in 1976 expanded to Black History month.

Some organizations and localities now refer to the celebration as African American History Month.

This is a time for us to learn more about the African Americans who contributed to our nation’s history, but who were not mentioned in our history books.

Human Resources Bulletins UNITED WAY DRAWING WINNERS 2015

Grand Prize – 55” LED HD TV: AVIGNONE HUGHEY Pharmaquip, Transport Services

4th Prize – Fire HD8 Tablet: SANDRA HOLT Human Resources

7th Prize – Insignia 10” Tablet: VICTOR MOWREY Maintenance

2nd Prize – Laptop Bundle: MARSHA THOMPSON JHU Buses, Shuttle

3rd Prize – $200 in Gift Cards: GEORGIA HANNAN Corporate

5th Prize – Fitbit Charge HR Watch: GERALD HORTON MFL/Dome, Environmental Services

6th Prize – iPod Nano: CANDICE CHESLEY JHBMC 12x8, Security

$50 WALMART GIFT CARDS

$25 WALMART GIFT CARDS

Deborah Carter, MFL, Environmental Services

Kenneth Byrd, JHU Vans

Thomas Ferguson, Landscaping, Bayview

Shakeya Rouse, Transport Services

Ralph Stone, JHMI Shuttle Ronnie Harding, JHBMC 8x4, Security Edward Prater, PG County Parking

Alan Benjamin, JHBMC 8x4, Security Doris Allende, Orleans Street Parking Babatunde Shodipe, Weinberg Parking

UNITED WAY OF CENTRAL MARYLAND CAMPAIGN Broadway Services would like to thank all the employees who participated in our 2015/2016 United Way of Central Maryland campaign. Together, we raised a total of $22,248.00!! We are excited to say that we surpassed last year’s contributions by 10%! Once again, thank you for being so generous and helping to change so many lives through the United Way! ®

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Human Resources Bulletins TAX FORM 1095-C TO: Broadway Services Employees FROM: P. Michael Kastendike, Vice President of Finance, CFO Thomas J. McNamee, Vice President of Human Resources DATE: January 21, 2016 SUBJECT: Form 1095-C Starting this year, employers are required to report the offer of health insurance coverage to an employee who was full-time during any part of 2015 on a Form 1095-C. Similar to a W-2, the 1095-C provides important information that your tax preparer will need in order to complete your tax return for tax year 2015.

Form 1095-C is a new requirement under the Affordable Care Act (ACA) and provides you, your tax preparer, and the IRS important information about the offer of health insurance by your employer. Every full-time employee who was eligible for insurance coverage in 2015 should receive a 1095-C. Part II of the form identifies month-by-month information for 2015 about the offer of health insurance by your employer and your election to participate or not participate in the coverage that was offered to you. Part III of the form will contain information about which dependents were covered (if applicable), and which months you and any covered dependents were enrolled. Part III of Form 1095-C provides “proof” that you and your family members had minimum essential coverage (as defined by ACA) during the 2015 tax year. Failure to have minimum essential coverage may result in tax penalties for you.

The IRS has extended the deadline to furnish Form 1095-C from January 31, 2016 to March 31, 2016.

However, the IRS is encouraging employers to distribute the forms as soon as they are ready.

What you need to do: It is important for you to look for Form 1095-C. The form will be attached to your paycheck before March 31, 2016. You should give any forms you receive to your tax preparer along with your other tax documents. If you prepare your own tax return, you will need the information to complete your taxes.

As a result of the extended deadline, you may not receive the information in time to file your 2015 income tax returns. If you rely on other information about your 8 On Broadway

coverage to complete your tax returns, you will not be required to amend your tax returns once you receive your Form 1095-C. You should keep the Form 1095-C with your 2015 tax records.

Please see the FAQs below that should address some frequently asked questions that you may have.

When will I receive Form 1095-C? Normally by January 31 of the year following coverage. For 2015, the deadline to furnish Form 1095-C has been extended from January 31, 2016 to March 31, 2016. However, the IRS is encouraging employers to distribute the forms as soon as they are ready.

What if I don’t receive my Form 1095-C in time to file my 2015 income tax return? As a result of the extended deadline, many taxpayers will not receive the information in time to file their 2015 income tax returns. Taxpayers who rely on other information about their coverage will not be required to amend their tax returns once they receive their Form 1095-C. You should keep the Form 1095-C with your 2015 tax records.

If I worked full time for more than one employer this year, should I get a Form 1095-C from each of them?

Not necessarily. Only large employers (generally, an employer with 50 or more employees) are required to furnish Form 1095-C. Call the employer if you are unsure about their status.

What if I was covered by my spouse’s health insurance plan through his/her employer? Will I still receive a Form 1095-C from my employer? Yes. If you were a full time employee in 2015, your employer will provide this form to you, regardless of whether you opted to enroll in health insurance benefits through your employer.

In addition, your spouse will receive a Form 1095-B or Form 1095-C reporting your enrollment in that plan.

What do I do with the Form 1095-C? Keep this form with the materials you give to your tax preparer. If you prepare your own taxes, you may need to refer to this information as you prepare your return. For 2015, if you receive Form 1095-C after you have prepared your return, you should keep it with your 2015 tax records.

Who do I contact if I have questions? Contact your Human Resources Department.

Human Resources Bulletins CARMEN KEELING, PARKING COORDINATOR FOR JHBMC Parking Division in July. She was hired as a cashier for the Broadway Garage. Three (3) years later she was promoted to Supervisor for the Washington Street Garage. Later, she transferred to the JHU account and remained their Parking Coordinator for sixteen (16) years before landing at her current position with Bayview Parking.

In 1983, Carmen was looking for work when a friend had mentioned that a new company, BSI, was hiring.

She applied and officially joined the

Why have you stayed with BSI all these years? Carmen states, “Oh I love what I do. The Parking Office is a family atmosphere and I have learned so much.” She states, that she enjoys meeting different people all the time, from the medical staff to clients and patients.

When asked, what is your favorite part of your job? Carmen quickly states, “I like the finance and accounting part of it…. I also enjoy working in the office with my coworkers.”

Carmen is married with one (1) daughter, two (2) stepsons and a three (3) year old grandchild. Church is a big part of her life and she enjoys watching gospel shows. She also enjoys taking frequent walks and streaming through Netflix. Carmen spends a lot of time helping out her family, especially her mother and brother.

Thank you Carmen for your years of service and dedication!

BSI MOURNS THE DEATH OF ITS OWN: Teressa A. Spence Housekeeper, PMOB Worksite, BSI Commercial Division

8/6/1956 – 1/9/2016 Hired: November 4, 2001

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The Examen for Work There is a centuries old practice, begun by Saint Ignatius Loyola who founded the religious order known as the Jesuits (they teach here in Baltimore at Loyola High School and Loyola College), which is called the EXAMEN, using the Spanish word for examination. The exhortation is for us to pause in our day, the closer to bedtime the better, to assess what kind of day we have had and to look at five different elements of our lives in making that assessment. One of St. Ignatius’ followers compared the practice to “going through a drawer full of stuff, feeling around, looking for something that you are sure must be there.”

How might we adapt this practice in our work environment? The initial step will require some practice if we are not used to pausing in our day and reflecting on what is really going on. We need to focus on the here and now, become aware of our own thoughts and feelings, and we need to do this without judgment (the hard part).

The whole point of the examen is to instill in us a habit of thoughtful reflection, and my guess is most of us do not cultivate this habit on a regular basis.

GRATITUDE: take a good look at all that you did this day, all the people with whom you came into contact. What are you thankful for? What happened that caused you to use your talents well? How did others share their talents with you? Think about everything, all that you did, and keep the details in front of your thinking.

ATTENTIVENESS: how did you feel at work today? What emotions played upon you during your day? Were you satisfied, angry, caring, confident, bored? Think of how you succeeded and how you feel you fell short during the day. What might your feelings be trying to tell you?

SELECTION: pick one thing that happened, one feeling you experienced, one element of your day for which you are grateful, even a negative emotion, one thing. Stop and think about it, reflect on it and what it might mean to you in your work experience.

PLANNING: what will you do with all this reflection?

How will you do better tomorrow? What change in your own behavior and in your own attitude can come out of this reflection that will make you a better worker, even a better person? Make a plan, set a goal to learn from your reflection and change.

Adapting St. Ignatius’ original idea would cause us to take five steps in our reflection, summarized thusly: 1. awareness 2. gratitude 3. attentiveness 4. selection 5. planning

In summary, this is a suggestion to engage in a replay exercise, going over in your mind each day what actually happened and looking for ways to improve. One concept emphasized in our training has been that a genuine sign that you are an adult is that you are aware that you can always do better tomorrow whatever you did today. Bring that to work and make it stick daily.

Let’s look at these in a bit more detail to see how they might help us look at what we do each day in our jobs with an eye toward getting better every day.

Submitted by: Barry Fitzpatrick Training Director

AWARENESS: look back at your work day to see what stands out. A typical day, if there is such a thing, may be filled with all sorts of things that have happened, so initially your reflection might seem just a blur of activity.

Spend some time thinking and trying to understand what went on in your day.

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Our Employees Meet The Challenge “WHERE QUALITY SERVICE AND QUALITY PEOPLE MATTER” Dr. Steven J. Kravet, MD, MBA, President of Johns Hopkins Community Physicians sends a special kudos to the Housekeeping team at the EBMC worksite. He states, “I want to comment positively on the cleanliness of EBMC and the attentiveness of the Broadway Services team.” Dr. Kravet also stated, the men’s room on the first floor was “sparkling clean” and that “EBMC is an aging site, but it never looked or felt more welcoming!”

Back Row: Michael Smith, Lorenzo Thornton, Melissa Scroggins and Working Supervisor Willie Boyd. Front Row: Crystal Butler, Teresa Mason, Angela Oliver and Michelle Spruill

Kudos CATCH A SHINING STAR The “Catch a Shining Star” Awards Program is designed to acknowledge employees who demonstrate outstanding service excellence and inspire others to do their best. All nominated employees are eligible to be selected as quarterly and annual award winners, with cash prizes and organization wide recognition.

Congratulations to all!

JHBMC SECURITY Timothy E. Neenan, S/O

AUGUST 2015 Vanessa G. Cochran, Security, JHBMC Herman H. Conley, Security, JHMI John Dawson Jr., Driver, Transportation, JHMI

Good job EBMC Housekeeping staff!

Keep up the good work!

Now that’s Quality Service!

Catherine H. Grimes, Parking, JHMI Cassandra Jarmillo Jimenez, Security, HCGH Keon A. Johnson, Security, JHMI

Tabron E. Massey, Security, JHMI Otha Taylor, Parking, JHMI

OCTOBER 2015

JHMI SECURITY

Aisha T. Hill, Security, JHMI Moses A. Jones, Security, HCGH Yevette S. Rucker, Parking, JHMI Gideon C. Susbilla, Transportation, JHMI

NOVEMBER 2015 Leo A. Dunifer, Driver, Transportation, JHMI Babatunde A. Shodipe, Parking, JHMI Alisha N. Travers, Security, JHMI Brandon E. Turner, Security, JHBMC

DECEMBER 2015 Luz M. Herrera, Security, JHBMC Gail P. Lucas, Driver, Transportation, JHMI

KUDOS TO…

Ms. Julie Butcher, RN, Psychiatric Emergency Department, JHMI, takes the time to acknowledge the following on the JHMI Security team: LeRoy N. Bradley III, Immanuel M. Hardwick, Jerome D. Henry, Antonio Jones. Ms. Butcher states, “In general, the officers who work in Hall 7 are

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Our Employees Meet The Challenge some of the most dedicated people I have had the pleasure of working with, going above and beyond to help the clinical team care for a very challenging population in the safest way possible.”

Ms. Susan Murrow, Communications Associate, Bloomberg School of Public Health, JHMI, acknowledges the exceptional job performance of S/O Esther E. Taylor, JHMI Security. Ms. Murrow wanted to pass along her appreciation. She stated, “Thanks so much for the help with VIP management and security protocol and willingly proactively provide for Health Policy and Management’s events and visitors.”

Ms. Erica Colbert, Senior Emergency Services Coordinator JHMI, acknowledges the exceptional job performance of William Bellamy, JHMI Security. Ms. Colbert states, “I work night shift in the AED and Mr. Bellamy was just walking through patrolling and asked if everything was all right. I thought no one has ever asked that by just walking through. I thought that was very personable of him. Please commend him for going above!”

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Ms. Rachel Upton, Clinical Coordinator, JHMI acknowledges the performance of Wilfred Bernard, Security JHMI. Ms. Upton states, “I want you to know how wonderful Officer Bernard has been with the behavioral patients.

He always remains calm, respectful and establishes a good rapport with the patients. He communicates well with patients, staff and the Clinical Coordinators. It is always a pleasure to work with him!”

Dr. Ali Civelek, Dept. of Nuclear Medicine JHMI, acknowledging the exceptional job performance of Danica J. Campbell, Security JHMI. Dr. Civelek states, “I would like to commend Ms. Campbell, the officer usually stationed at the security desk at OPC tunnel, just across from the entrance of the metro station. She has impressed me as always being courteous to our guests and other personnel.

She is always smiling, greeting and acknowledging the presence of passing guests and others. I believe the way she conducts herself is an excellent example of perfect security personnel.”

Ms. Christine Hartge, RN-GSN, Medical Shift Coordinator expresses her appreciation to Derrick Freeman and Jerome Peters, PSO Security, JHMI. Ms. Hartge states, “I just wanted to take a minute to compliment your staff. I always admire their professionalism, their response to our emergencies and their true concern for the safety of our doctors and nursing staff. I am quite claustrophobic, I called on them to get me through. These guys are just the best! I can always count on them!”

Ms. Erica Colbert, Sr. Emergency Services Coordinator, Adult ED, acknowledges the exceptional job performance of Dia Johnson, Security JHMI. Ms. Colbert states, “I would like to commend Dia Johnson as a “perfect fit” for the main entrance front desk for night shift. She is very attentive and gives her all to aide and assist.”

Mr. Ray Fabian, Director, External Security, JHMI takes the time to commend Lt. John L. Chambers, Security JHMI, for the excellent job he is doing. Mr. Fabian states, “Needless to say, I am extremely impressed with your great work.

Your efforts speak volumes to your

Our Employees Meet The Challenge self-motivation and work ethic. You are a stellar example to your peers.

Thank you again for your diligence and commitment to the JHMI External Security.”

PARKING Ms. Sara Workenaour, Manager Caroline Garage commends the exceptional work ethic of Zablon M. Karara, Lead Parking Attendant. Ms. Workenaour praises Zablon, by stating, “Whenever he is here he comes to work with a positive attitude and goes right to work.

Zablon is out in the garage working steadily all day long, he not only does his job duties, but also while patrolling the garage he takes care of the job duties assigned to other shifts that need attention… This is something you don’t often see.”

Mr. Dennis Matanoski, Sr. Financial Manager, JHU SOM Department of Surgery, recognizes Andrew Kirkendall, Parking Financial Manager, JHMI. Mr. Matanoski states, “I am writing to you to say what an outstanding job Andrew does in helping me with finding the most appropriate parking for our faculty. Andrew is responsive to any request I have made. He has always been most helpful. Kudos to you for having such a well-trained and services oriented staff member, such as Andrew.”

Ms. Sharon Krumm, Director of Oncology Nursing for the Sidney Kimmel Comprehensive Cancer Center JHH, takes the time to commend the entire McElderry Garage Team, for a job well done! In her e-mail Ms. Krumm relays, “Please extend my sincere appreciation to the team that cleans and maintains the McElderry Garage. It is always clean and orderly and that is very much appreciated!”

Mrs. Maryellen Woodward takes this opportunity to acknowledge, Margaret J. Ross, Parking Cashier, JHBMC Lot. Ms. Woodward states, “Although all of your employees have been extremely polite and helpful, one employee has gone out of her way to assist me during this trying time, and that is Margaret Ross. At her suggestion, I talked my parking situation over with a social worker who was able to provide me with a 30 day pass for parking. I could not tell you how much I appreciate this pass. Not having to pay for parking will save me at least $300 this month.”

SILVER STAR SECURITY Mr. Benjamin Shayne, CSSO, JHU Human Language Technology Center of Excellence, takes this opportunity to share his appreciation to William J. Gutridge, Johns Hopkins at Keswick for a job well done! Mr. Shayne states, “Joe (as he is called), has gone above and beyond the call of duty. He makes sure to watch our employees as they go to their cars after dark, and is very attentive to the general safety of the center.”

Supervisor Phoebe Edwards of Bowie Health Center wants to highlight Cpl. Gary Long , Security Officers Danielle Hooker, Tatisha Mickey and Victor Adeyemi for their outstanding performances. She wants to thank her hard working team for a job well done and for being team players to make the job easier with patrol cameras, fire alarms and remodeling on a whole at the Bowie Health Center. Good job everyone!

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Broadway’s Best - Employees of the Month TAMELA G. JACKSON, SECURITY OFFICER, JHMI Tamela has proven herself to be a perfect example of a good officer.

She has very good customer services skills and reports to work on time. She is always willing to help students, staff, visitors and patients with directions and understanding security requirements and procedures.

For her shift, Tamela trains all new officers on door post requirements and what it means to have good customer service skills.

WYKEEMA STANLEY, SECURITY OFFICER, JHMI Wykeema is always on time for her shift, conducts her job with a positive attitude and welcomes a challenge. She trains new officers assigned to the SOPH. Her knowledge of that building is unmatched on her shift. She has knowledge of monitoring the CCURE System and camera monitors. She is very detailed and proactive in her patrols.

She has received numerous favorable comments on her job performance.

TABRON E. MASSEY, SECURITY OFFICER, JHMI Tabron is an excellent officer, who provides exceptional customer service on a daily basis. He currently works the Nelson 1 door posts, where he greets all visitors with a smile, and handles all questions with a professional and friendly demeanor. He rarely requests supervisor assistance and does not require any monitoring. His knowledge of his area, and campus, allows him to provide quick and easy directions to lost visitors.

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PHOEBE J. EDWARDS, SECURITY SERGEANT, BOWIE HEALTH CENTER Phoebe is a very hard worker and dedicated to members of her team.

In May of 2015 she was promoted to the rank of Sergeant, and given responsibility of leading the Bowie Health Center security team. She is always pleasant and greets everyone with a warm smile.

Phoebe goes above and beyond the call of duty to provide the best customer service possible.

JOHN DAWSON JR., SHUTTLE DRIVER, JHMI TRANSPORTATION John is very dependable showing up for work every day and on time. He assists with training of new employees and is well liked by his co-workers. He is pro-active when driving, making sure to communicate road hazards to co-workers and dispatch.

JASMINE F. LAIRD, PARKING ATTENDANT, ORLEANS STREET GARAGE, JHMI Jasmine’s big smile and pleasant personality is what stood out in her interview. While working in the Orleans St. Garage as a cashier, Jasmine comes in contact with close to one thousand customers daily, and has yet to receive a negative complaint. She trains new employees, and has become a valuable player to the Parking team.

ZACHARY N. MOTURI, PARKING ATTENDANT, JHBMC LOT Zach as he is called has been with Broadway Services since 2010. He is reliable, honest, hard working and has an excellent attitude. He is a true team player and does whatever it takes to get the job done in a professional manner. He is definitely an asset to the Bayview Parking Division.

Broadway’s Best - Employees of the Month DELORES E. JONES, WORKING SUPERVISOR, JOHNS HOPKINS EASTERN HIGH Delores consistently leads her team at the highest level of performance. She has a great attitude and a good work ethic.

Delores is reliable and always looks out for her team. She is always willing to go the extra mile to get the job done.

KIERRA A. MURDOCK, DAY PORTER, MASON F. LORD BUILDING, JHBMC Kee-Kee as she is called, always stays ahead of any service calls.

She is friendly and polite to all customers and clients. One customer stated, “Ms. Kee-Kee is always busy making sure the restroom smells so fresh, I can tell when she’s here.” She always helps out when staffing is short. She goes the extra mile to get the job done.

SAFE DRIVER AWARD – NOVEMBER & DECEMBER 2015, JANUARY 2016 The following drivers recently received safe driving awards, which also reflected the number of years for which they are being recognized: Lina Everett JHH Shuttle 1 Year

Brian Simmons BSI Shuttle 3 Years

Virginia Harrison JHH Shuttle 5 Years

Vanessa Spencer BSI Shuttle 1 Year

Fermain Baines Housekeeping 3 Years

Joann Stanley JHH Shuttle 5 Years

Sharon Foster BSI Shuttle 1 Year

Marsha Thompson BSI Shuttle 3 Years

Michael Braxton Housekeeping 7 Years

Marcus Parks Transport 1 Year

Melissa Smith BSI Shuttle 3 Years

Darew Ebron Transport 7 Years

Vincent Bailey BSI Shuttle 1 Year

Jermaine McLeod BSI Shuttle 4 Years

Michael Smith Transport 9 Years

Benjamin Steven BSI Shuttle 2 Years

Fred Lindsay Transport 4 Years

Michael Gilchrist Transport 10 Years

Charles Davis Transport 2 Years

Tim Reed Transport 4 Years

Eric Campbell Transport 11 Years

Antoine McCoy JHH Shuttle 2 Years

Donald Blackman Transport 4 Years

Jason Dupree Transport 12 Years

Khaled Mohammed Transport

2 Years

Gideon Susbilla JHH Shuttle 4 Years

Joseph Hatchett Transport 15 Years

Sharon Jones JHH Shuttle 2 Years

Kevin Ricks Transport 4 Years

Charles Wells JHH Shuttle 19 Years

June Stewart BSI Shuttle 2 Years

Vernon Hill JHH Shuttle 4 Years On Broadway 15

THE HOBBY CORNER Riley Brooks, 8x4 Internal JHMI Security Officer Security Officer Riley Brooks is an artist at heart. He states he has never attended school for the art of drawing but loves to do it. He has been drawing and sketching since his early childhood, (around age 5). Riley states, “I love drawing, it takes my mind off of life.”

What do you enjoy most about being an artist?

Riley states, “I love seeing things come to life on paper. I’m very detailed.” He states, he likes the challenges of drawing faces, and that he still has trouble with noses and lips.

Advice to other artists? “Take time to find your inspiration, be dedicated to the art! Make time for what makes you happy!”

Thanks S/O Riley Brooks for sharing your artwork!

“Creativity takes courage.”

BY HENRI MATISSE

AMERICAN RED CROSS BLOOD DRIVE

WANT TO SHARE A STORY?

Sponsored by JHBMC Location: Francis X Knott Conference Room February 9-11, 2016 7am - 7pm April 12-14, 2016 7am - 7pm To schedule an appointment, please call the Johns Hopkins Bayview Medical Center Community Relations Department at 410-550-0289, Monday through Friday.

“The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every 2 to 3 seconds and most of us will need blood in our lifetime.”

Thank you for your support!

16 On Broadway

If you have a story to share or an idea for the newsletter, please contact Brentina Horshaw, Employee Relations Manager at 410-563-6942 or email at bhorshaw@broadwayservices.com