Victoria McIntosh Global Head of Development & Engagement
DEAR BREITLING SQUAD,
Welcome to the Breitling Training Catalogue.
At Breitling, continuous learning is more than a benefit, it’s a commitment. Our heritage of craftsmanship, quality, and luxury inspires a culture where personal development and skill enhancement are essential to our shared success. This Training Catalogue is your guide to a dynamic and enriching learning journey, designed to empower every Squad Member to grow, lead, and excel.
Our vision is to foster a culture of continuous learning that strengthens skills, develops leadership at all levels, and reflects our core values. Whether you are advancing expertise in watchmaking, enhancing customer experience, or expanding your leadership capabilities, each training opportunity has been thoughtfully designed to support your development.
Learning and development at Breitling are guided by the Training Policy and structured through the Training Matrix (check Matrix here), ensuring that all initiatives are transparent, fair, and targeted. This approach provides career development and advancement opportunities for every Squad Member, reflecting the diverse skills and aspirations across our teams. Whether in leadership, customer experience, or technical expertise, each program equips you to grow, learn, and prepare for future challenges.
With each step you take in your learning journey, you help drive the excellence and innovation that define the Breitling brand.
Explore the Breitling Training Policy
Make the most of your learning opportunities! Access Breitling’s Training Policy, available in all three languages: EN, DE, and FR: here
Thank you for your commitment as we continue to provide all our Squad Members with the skills and knowledge they need to thrive in their careers at Breitling.
Develop your skills. Shape your success. Contribute to the evolution of excellence.
THE DEVELOPMENT & ENGAGEMENT SQUAD
“We’re here to empower every Squad Member to grow, lead, and thrive—because your development drives our collective excellence.”
If you have any questions or need assistance, the Development & Engagement (D&E) Squad is here to support you. Feel free to reach out to us at: development.engagement@breitling.com
VICTORIA MCINTOSH Global Head of Development & Engagement
GAËLLE HUBER HR Project Manager
NICHOLAS WOLFE L & D Manager
PAUL HIVERT Trainer
INDIVIDUAL DEVELOPMENT PLAN
Your career development starts with your Individual Development Plan (IDP).
The IDP is a recommended collaborative tool that helps you and your manager define your growth path, set clear goals, and track your progress. It allows you to identify strengths, explore development areas, and align learning opportunities with your career aspirations.
The IDP helps you to:
• Take ownership of your career journey
• Align personal goals with organisational priorities
• Select relevant training from the catalogue
• Monitor progress and reflect on learning
• Prepare for future roles and responsibilities
YOUR IDP IS AN INTEGRAL PART OF THE PERFORMANCE MANAGEMENT PROCESS.
Use it as a foundation during performance conversations and to define your annual development goals. Regularly reviewing your IDP ensures your learning and growth remain aligned with both your personal ambitions and Breitling’s evolving priorities.
Choosing the right development activity is important. You should think about what you want to work on to build your functional and technical competency, your leadership competency, and your own personal development. The most effective learning will come from selecting a range of development activities built around the 70:20:10 approach to learning:
IDP Templates by Language
To get started, download the IDP template in your preferred language:
IDP Template – English (EN)
IDP Template – German (DE)
IDP Template – French (FR)
PERFORMANCE MANAGEMENT
Empowering growth through ongoing feedback and clear goals.
At Breitling, Performance Management is a yearround process that fosters continuous feedback and development. THE PERFORMANCE CYCLE INCLUDES:
1. Goal Setting – Define SMART objectives aligned with company priorities.
2. Check-ins – Regular conversations with your manager to reflect on progress, overcome challenges, and stay focused.
3. Feedback – Constructive input that supports personal and professional development.
4. Annual Review within Mid-Year ReviewA summary of your contributions, growth, and development over the year.
HOW IT CONNECTS TO YOUR IDP:
The IDP and Performance Management go hand in hand. Use your IDP to:
• Support focused goal-setting
• Identify development needs during reviews
• Plan long-term career moves
• Ensure personal growth aligns with business goal
Mathieu Pointeau, Chief People Officer, Grenchen HQ
“At Breitling, we have two goals for every Squad member: that you feel truly engaged, and that you grow. Our Training Catalogue is here to help you do both. For the first time, all our development opportunities are in one place—designed to support your Individual Development Plan and fuel your next career move. Dive in and take charge of your journey.”
LEADERSHIP & MANAGEMENT
• Leading the Breitling Way
• Coaching
• Conflict Resolution
• Who Moved My Cheese (Change Management)
• Recruitment Process
• Constructive Feedback
• Financial Essentials
• Workplace Trainer for Apprentices
PERSONAL & TEAM EFFECTIVENESS
• Effective Communication
• Teamwork
• DiSC
• Impactful Presentation Skills
• Managing Your Time
• Performance Cycle
• Project Management
• Your Team Activity
DIGITAL TOOLS & CONTINUOUS LEARNING
• SuccessFactors
• Workvivo
• Coursera
• Language Training
SALES & BRAND EXCELLENCE
• Brand & Product
• Novelties
TECHNICAL, QUALITY & CRAFTSMANSHIP
• Reading Technical Drawings
• B01 – Discovery Workshop
• Watchmaking Basics for Interns
• 5S Lean Principles
• ARIAQ – Auditeur Interne ISO 9001
• ARIAQ – TQ-Base I TQ1
• Production Watchmaker (CFC)
• Watchmaking Operator (AFP)
• Train the Trainer (Foundation WOSTEP)
• Initiation to Polishing techniques (Foundation WOSTEP)
AFTER-SALES SERVICE (SAV)
• Basics I
• Basics II
• Technician I
• Technician II
• Technician III
• Technician Transition
• Watchmaker I
• Watchmaker II
• Watchmaker III
• Polisher I
• Polisher II
HEALTH, SAFETY & ENVIRONMENT (HSE)
• Newcomers HSE Briefing
• First-aiders
• Fire Extinguishers Handling
• Chemical Risk
• Forklift Trucks (R1, R2 or S2) (R1, R2 ou S2)
• Lone-worker Device Use (DATI)
• Dangerous Goods Transportation by Air
LEADERSHIP
& MANAGEMENT
LEADING THE BREITLING WAY
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
A 10-module course to provide leaders with the skills and knowledge that will have a direct and positive impact on their leadership abilities.
DURATION
1.5 hours per module (10 modules total)
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Cultivate confidence and authority in leadership roles.
• Empower and inspire team members through motivation and support.
• Anticipate change and lead with flexibility.
• Make informed, confident decisions aligned with values.
• Value and leverage diverse contributions within a team.
• Plan and execute strategies effectively to achieve goals.
• Communicate with transparency and integrity.
• Ignite shared purpose and passion within the team.
• Demonstrate resilience and persistence in the face of challenges.
Our Operations Squad in Grenchen proudly celebrating the successful completion of the 10-module training program «Leading the Breitling Way”.
From left to right: Mathieu Pointeau, Romain Von Allmen, Dusanka Rilak, Tiziana Finelli, Loïc Vuillemin.
COACHING
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
A personalised leadership coaching journey focused on individual growth, selfawareness, and leadership impact. This experience blends reflection, feedback, and guided practice to support long-term behavioural change.
DURATION
Minimum 2 sessions per month over a 6-month coaching license.
COST
DELIVERY LANGUAGE
All languages available, individually adapted to squad members’ needs.
LEARNING OUTCOMES
• Deepen self-awareness and emotional intelligence.
• Identify and address personal leadership challenges.
• Strengthen confidence in leading diverse teams.
• Translate insights into actionable, sustainable leadership behaviours.
• Build a foundation for continuous development and selfcoaching.
“I chose the coaching program to grow both personally and professionally. The tailored guidance I received exceeded my expectations and made a real difference.”
Nathalie Gradl, Digital Media Lead, Zurich Townhouse Office
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
This essential course will introduce you to the different types, causes and resolutions to conflict.
DURATION
1 day
DELIVERY LANGUAGE
English
LEARNING OUTCOMES
• Analyse the current climate of your team and apply practical ways to enhance a positive team climate.
• Identify sources of conflict and address them before they escalate.
• Recognise your own preferred conflict resolution style.
• Identify methods of conflict resolution.
• Implement the 3 steps of conflict resolution at work.
• Demonstrate how to host an effective mediation session to resolve conflict in the workplace.
• Create an action plan to continually evaluate and improve your conflict resolution skills.
WHO MOVED MY CHEESE
(CHANGE MANAGEMENT)
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
This course will help you develop the ability to evaluate the need for change and study the most effective strategies for change implementation. You will learn the critical steps to react to, accept and integrate change within Breitling.
DURATION
1/2 day COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Analyse the current climate of your team and apply practical ways to enhance a positive team climate.
• Identify sources of conflict and address them before they escalate.
• Recognise your own preferred conflict resolution style.
• Identify methods of conflict resolution.
• Implement the 3 steps of conflict resolution at work.
• Demonstrate how to host an effective mediation session to resolve conflict in the workplace.
• Create an action plan to continually evaluate and improve your conflict resolution skills.
RECRUITMENT PROCESS
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
This course is designed to equip you with the essential skills, knowledge, and best practices to lead professional, compliant, and value-driven recruitment processes in line with Breitling’s standards.
DURATION
2 hours COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Understand Breitling’s recruitment processes.
• Provide excellent candidate experience.
• Identify best practices for conducting effective interviews.
• Discover our interview question library.
• Reminder of the legal aspects of recruitment.
Mylène Barillot, Junior HR Business Partner, La Chaux-de-Fonds Chronométrie
“Recruitment is the first impression of life at Breitling. From the very first contact, we spark the desire to join the adventure — with warmth, agility, team spirit, and a positive energy that reflects the journey ahead.”
CONSTRUCTIVE FEEDBACK
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
This course will equip you with tools to effectively provide constructive feedback. You will learn how to provide helpful comments, advice and suggestions to your squad members to support their professional development.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Recognise the purpose of feedback, understanding that it’s a tool for growth.
• Understand the benefits of feedback for both squad members and Breitling.
• Appreciate the connection between feedback, improving performance and creating a more positive work environment.
• Identifying common mistakes and practise giving and receiving feedback in various scenarios.
FINANCIAL ESSENTIALS
TARGET AUDIENCE
Leaders with direct reports
COURSE DESCRIPTION
This interactive course builds your understanding of key financial statements and processes, linking them to business strategy and performance. You’ll gain essential skills in financial management and interpreting accounts to drive informed decision-making.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English
LEARNING OUTCOMES
• Understand the fundamentals of accounting and its links with business applications.
• Illustrate how to effectively use the budgeting process and how it impacts the bottom line.
• Explain how to manage a balance sheet, profit and loss statement and a cash flow statement.
• Demonstrate how to interpret financial results to make business decisions.
WORKPLACE TRAINER FOR APPRENTICES
TARGET AUDIENCE
Coaches and Trainers of Apprentices
COURSE DESCRIPTION
This federally recognised course will provide you with the necessary understanding of cantonal processes for effective apprenticeship training. You will also be introduced to evidence-based pedagogy for meaningful support and supervision of apprentices.
DURATION
5 days
COST
LA CHAUX-DE-FONDS : CHF 150.00 (SUBSIDY FROM CANTON)
BIEL/BIENNE : CHF 750.00
DELIVERY LANGUAGE
French and German
LEARNING OUTCOMES
• Collaborate effectively with vocational training stakeholders and partners.
• Recruit, onboard, and integrate apprentices in accordance with company policies and culture.
• Design and implement training plans with clear, goaloriented learning objectives.
• Support apprentices’ skill development and provide structured, ongoing feedback.
PERSONAL & TEAM
EFFECTIVE COMMUNICATION
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This course will enhance your important skill of communicating effectively. You will learn how to effectively influence others by using best practice words and phrases. You will learn to communicate with confidence and how to support inclusion and equality and how to communicate in difficult situations.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Define how to make the greatest impact when communicating.
• Demonstrate how to listen empathetically rather than competitively.
• Review the five key principles of impactful communication: Authentic, Clear, Relevant, Adequate, Compelling.
• Understand the alignment between the visual, verbal and vocal elements of communication.
TEAMWORK
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This course will provide you with the knowledge of how having a strong team with Breitling can benefit all squad members in a variety of ways, such as building self-confidence when working with other colleagues, enhance team performance by improving communication, collaboration, and problem-solving skills among colleagues and gaining successful working team relationships.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Identify the benefits and challenges of working in a team.
• Explore the characteristics of an effective team.
• Discover the benefits of working effectively as a team.
• Recognise the qualities of an effective team player.
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This engaging, blended course is designed to deepen your self-awareness and enhance your ability to connect and communicate effectively with others. Through the DiSC framework, you’ll gain valuable insights into your behavioural style and learn how to build stronger, more productive relationships at work.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Define how you view your workplace priorities and preferences.
• Appreciate yourself and understand how your behaviour affects others.
• Analyse how to adapt your behavioural style to meet the needs of your colleagues and customers in particular situations.
IMPACTFUL PRESENTATION SKILLS
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This interactive presentation skills course will help you to develop skills for crafting persuasive presentation and delivering speeches. The course will provide you with a range of techniques and insights with opportunities to put your skills and knowledge into practice, empowering you with greater control and confidence.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English
LEARNING OUTCOMES
• Learn essential steps to prepare an engaging presentation.
• Apply the rule of three to ensure your presentation has a memorable start, interesting middle, and impactful finish.
• Practise effective storytelling.
• Explore how to manage your audience, keeping them engaged and captivated.
• Understand the usage of visual aids and the connection with your presentation.
MANAGING YOUR TIME
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This course helps you improve your time management skills by learning effective techniques for planning and prioritising your daily and weekly tasks. Gain confidence in organising your schedule and managing your time more effectively.
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English
LEARNING OUTCOMES
• Understand the way you think about time and how it affects the way you manage yourself.
• Learn how to jump start procrastination and become more self-motivated to do tasks.
• Describe a range of techniques associated with managing yourself around time.
• Identify time wasters and how to remove them from your everyday work.
PERFORMANCE CYCLE
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
You will learn how to set effective objectives using OKRs and SMART goals, and how to conduct Mid-year and YearEnd Reviews. This course helps you stay aligned with your squad’s goals and use SuccessFactors with confidence.
DURATION
2 hours
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Set clear, measurable goals using OKR and SMART.
• Align individual goals with squad and company priorities.
• Review progress mid-year and adjust as needed.
• Actively participate in the year-end review to reflect and plan ahead.
• Document performance in SuccessFactors.
• Use your IDP to track growth and support career development.
PROJECT MANAGEMENT
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This course offers a structured overview of project management principles, combining current research and case studies. You’ll gain practical skills in project initiation, planning, execution, monitoring, control, and closure.
DURATION
1 day COST
DELIVERY LANGUAGE
English
LEARNING OUTCOMES
• Understand key project management principles and processes.
• Identify stakeholders and define project scope.
• Assess risks and select the right project cycle.
• Assign team responsibilities.
• Develop a communication plan aligned with execution.
• Conduct thorough project closure with analysis.
YOUR TEAM
ACTIVITY
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
If you want to organise a team activity, please contact The Development & Engagement Squad - we’re happy to support you! Team activities boost team building, enhance communication, and create valuable opportunities for shared learning and collaboration.
DURATION
Variable, depending on the activity
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Build stronger relationships by improving trust and open communication.
• Enhance collaboration through shared experiences and teamwork.
• Develop problem-solving and creativity skills in a group setting.
• Increase motivation and engagement within the squad.
Our Operations Squad in Grenchen during the Marshmallow Challenge — a fun team activity aimed at boosting collaboration, creativity, and problem-solving under pressure.
From left to right: Giuseppina Carbone, Marko Kristic, Fabien Gourmanel, Edith Meyer
DIGITAL TOOLS & CONTINUOUS LEARNING
SUCCESSFACTORS
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
In this hands-on course, you’ll learn how to confidently navigate the SuccessFactors platform, understand its core features, and use key tools to manage your time and tasks more efficiently in your day-to-day work.
DURATION
2 hours
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Discover your personalised SuccessFactors homepage and its key functions.
• Learn to use essential tools such as the Org Chart, Absences, Time Tracking, and Delegation.
• Understand how to manage your time effectively using the platform’s features.
WORKVIVO
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Join this interactive session to get started with Workvivo. You’ll explore how to build your digital presence, stay up to date with important updates, and actively engage with your team and the wider organisation.
DURATION
2 hours
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Take a guided tour of the Workvivo platform.
• Learn how to update and personalise your profile.
• Lead by example by posting updates and engaging with others.
• Understand how to use the spaces to stay connected and informed.
COURSERA
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
With Coursera, you get access to a wide variety of high-quality online courses from top universities and institutions around the world. Whether you’re interested in leadership, communication, data analysis, or technology – you choose the topics that match your personal and professional goals.
DURATION
At least 2 hours per month
License valid for 3 months (extendable to 6 based on usage)
COST
DELIVERY LANGUAGE
Offered in multiple languages
LEARNING OUTCOMES
• Learn at your own pace – whenever and wherever it suits you.
• Build both professional and personal skills tailored to your needs.
• Benefit from world-class content to support your continuous development.
• Take charge of your learning journey and career growth.
Valentina Stan, Brand Architect, Grenchen HQ
“The flexibility, as well as the high-quality and diverse content of Coursera, have played a key role in enhancing my skills. From Mediation and Negotiation to Emotional and Social Intelligence and Leadership courses, some inspiring principles continue to guide my journey: focus on value creation and be hard on the problem - but soft on the people.”
LANGUAGE TRAINING
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
This flexible, interactive language learning program is designed to help you build real-world communication skills that support your professional growth. Whether you’re a beginner or looking to refine advanced language abilities, the platform adapts to your level and learning style.
DURATION
At least 2 hours per month
License valid for 3 (extendable to 6 based on usage)
COST
DELIVERY LANGUAGE
Offered in multiple languages
LEARNING OUTCOMES
• Improve your language proficiency in areas relevant to your role.
• Build confidence in speaking, writing, listening, and reading.
• Learn in a flexible, personalised, and engaging way.
• Support effective communication across teams and regions.
BRAND & PRODUCT
TARGET AUDIENCE
Sales squad members
COURSE DESCRIPTION
Builds brand and product expertise by exploring the company’s history, philosophy, and collections, while connecting marketing strategies with practical sales techniques to enhance client engagement.
DURATION
3h (short version) – 8h (complete package)
COST
DELIVERY LANGUAGE
English, French, Italian, Spanish, Portuguese
LEARNING OUTCOMES
• Explain the brand’s history, heritage, and market positioning.
• Understand the marketing approach that supports brand identity.
• Present collections with clarity and confidence.
• Apply effective sales techniques to diverse client profiles.
• Leverage storytelling to build stronger customer relationships.
NOVELTIES
TARGET AUDIENCE
Sales squad members
COURSE DESCRIPTION
Equips sales staff with the skills to present new products and seasonal collections, highlighting key features and innovations that meet customer expectations and drive sales.
DURATION
2,5 Hours (approx. depend on the product)
COST
DELIVERY LANGUAGE
English, French, Italian, Spanish, Portuguese
LEARNING OUTCOMES
• Identify the distinguishing features of new products and collections.
• Present novelties in a compelling and customer-focused way.
• Highlight unique selling points to create differentiation.
• Adapt communication to emphasize trends and innovation.
• Respond confidently to client questions about new launches.
TECHNICAL, QUALITY & CRAFTSMANSHIP
READING TECHNICAL DRAWINGS (LECTURE DE PLAN)
TARGET AUDIENCE
Production & Quality Operators / Technical staff
COURSE DESCRIPTION
Seven-module course equipping technical staff with essential knowledge and skills for the effective control and assembly of components and assemblies.
DURATION
2 hours per module
COST
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• Analyse and interpret technical drawings to accurately apply manufacturing instructions and perform quality controls in accordance with Breitling’s standards.
Technical Squad members in La Chaux-de-Fonds after successfully completing the Lecture de Plan course
Bottom
Top row from left to right: Vincenzo Ciaramella, Fanny Boissenin, Jordan Champreux, Emmanuelle Kerfyser, Cécile Gasnier, Dany Aumaître Krasauskas
row: Salim Selimovic, Gaël Maire, Mardiana Nur’Alam
B01 - DISCOVERY WORKSHOP
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Watchmaking fundamentals with the B01 calibre.
DURATION
1 day
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Learn the fundamentals of bench work from T1 to T2 through a guided, hands-on experience.
• Identify how your role at Breitling connects to the final product and contributes to its excellence.
• Develop a deeper appreciation for mechanical watchmaking through direct interaction with one of Breitling’s most iconic calibres.
Paul Hivert, Trainer, La Chaux-de-Fonds Chronométrie
“This workshop offers squad members a handson introduction to the B01 calibre, connecting bench work fundamentals with the craftsmanship behind Breitling’s excellence. It’s a unique opportunity to deepen your appreciation of mechanical watchmaking”
WATCHMAKING BASICS FOR INTERNS
TARGET AUDIENCE
Interns
COURSE DESCRIPTION
Watchmaking initiation
DURATION
1/2 day
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Understand how the mechanical movement of a watch works.
• Discover benchwork techniques and the watch manufacturing process.
• Identify watchmaking-specific vocabulary and terminology used at Breitling.
5S LEAN PRINCIPLES
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Experience 5S in action through a handson simulation. Learn Seiri (Sort), Seiton (Set in Order), Seiso (Shine), Seiketsu (Standardise), and Shitsuke (Sustain) to improve efficiency, safety, and quality— perfect for those new to 5S.
DURATION
1 day COST
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• Understand the principles of 5S through an engaging business simulation.
• Apply and refine these principles in a practical, hands-on environment.
• Identify opportunities for improvement by drawing concrete parallels with real workshop settings.
• Recognise how 5S can transform daily operations by enhancing organisation, efficiency, and structure.
Our Ébauche Squad in La Chaux-de-Fonds during the 5S Workshop, actively engaging in continuous improvement and workplace organization.
ARIAQ – AUDITEUR INTERNE ISO 9001
TARGET AUDIENCE Leaders
COURSE DESCRIPTION
The internal auditor’s role is clear: diagnose, analyse, and propose improvements. But with which standards, tools, and techniques? The ARIAQ course stands out for its high-quality delivery and demanding practical exercises — a must for ISO-certified companies with increased training requirements for internal auditors.
DURATION
3 days
COST
CHF 2’125.00
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• Understand the key requirements of ISO 9001:2015 for effective auditing.
• Apply the principles of ISO 19011 within the context of your organisation.
• Demonstrate professional behaviour and credibility in the auditor role.
• Execute the full audit cycle — from preparation to closure — as a driver of continuous improvement.
• Evaluate and manage complex or sensitive audit situations, including challenging behaviours.
ARIAQ TQ-BASE I TQ1
TARGET AUDIENCE
Technical squad members
COURSE DESCRIPTION
ARIAQ’s Technique Qualité (TQ) programs provide a structured path through key quality management tools and methods for industry and services. From basic concepts to advanced techniques, it covers quality systems, ISO standards, SPC, risk analysis, project management, and tools like 8D, FMEA, and MSP.
DURATION
TQ-Base = 6 days
TQ1 = 12 days
COST
TQ-BASE = CHF 4’150.00
TQ1 = CHF 7’740.00
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• TQ-Base: Explain quality fundamentals; interpret key ISO 9001:2015 requirements; plan controls; apply basic statistics; interpret capability indices; use charts to analyse variability; implement sampling plans and control charts.
• TQ-1: Interpret quality assurance requirements; implement control plans; explain inter-service collaboration; work in multidisciplinary teams; apply inspections with standards and statistical tools; meet ISO 9001 production clauses; evaluate measurement systems.
PRODUCTION WATCHMAKER FURTHER EDUCATION
TARGET AUDIENCE
Technical squad members
COURSE DESCRIPTION
A modular watchmaking training for adults aged 20+ who have completed the Polyvalent Watchmaking Operator program. Delivered outside of work hours, it offers a flexible pathway to a Federal VET Certificate or recognised partial qualifications.
DURATION
Module achevage / réglage : 1 year
Module terminal : 2 years
COST
MODULE ACHEVAGE / RÉGLAGE : ≈ CHF 3’200.00
MODULE TERMINAL : ≈ CHF 6’600.00
DELIVERY LANGUAGE
French and German
LEARNING OUTCOMES
• Understand and apply essential production skills for a Production Watchmaker across 2 key modules - Module achevage/réglage and Module terminal.
POLYVALENT WATCHMAKING OPERATOR FURTHER EDUCATION
TARGET AUDIENCE
Technical squad members
COURSE DESCRIPTION
A modular watchmaking training for adults aged 20+ with no federally recognised watchmaking education. Delivered outside of work hours, it offers a flexible pathway to a Federal VET Attestation or certified partial qualifications.
DURATION
Module de base : 1 year
Module assemblage : 1 year
Module posage & emboîtage : 1 year
COST
MODULE DE BASE : ≈ CHF 3’200.00
MODULE ASSEMBLAGE : ≈ CHF 2’500.00
MODULE POSAGE & EMBOÎTAGE : ≈ CHF 2’500.00
DELIVERY LANGUAGE
French and German
LEARNING OUTCOMES
• Understanding and applying essential production skills for a polyvalent watchmaking operator across three key modules - Module de base, Module assemblage, Module posage & emboîtage.
TRAIN THE TRAINER (FOUNDATION WOSTEP)
TARGET AUDIENCE
Watchmaking Instructors
COURSE DESCRIPTION
A comprehensive course enabling practicing watchmakers in charge of training to develop a structured approach and acquire key strategies for effective adult learning.
DURATION
2 weeks
COST
CHF 4’200.00
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Understand and apply the essential skills to plan, deliver, and assess effective training. Develop communication, instructional, and evaluation competencies to teach and engage adult learners successfully.
INITIATION TO POLISHING TECHNIQUES (FOUNDATION WOSTEP)
TARGET AUDIENCE
Watchmaking Instructors
COURSE DESCRIPTION
To enable participants to acquire basic knowledge on polishing through a combination of theoretical material and practical exercises.
DURATION
3 days
COST
CHF 1’680.00
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Recognise, understand and apply the use of polishing tools, machines, and consumables. Apply and evaluate surface finishing techniques including sandblasting, lapping, grinding, satin finishing, and polishing.
AFTER-SALES
BASICS I
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Introductory training designed to provide new employees with a comprehensive understanding of the operations and structure of the After-Sales Service department (SAV).
DURATION
4 hours
COST
DELIVERY LANGUAGE
English, French and German
BASICS II
TARGET AUDIENCE
Technician and Watchmaker - Basics I completed
COURSE DESCRIPTION
This training aims to strengthen the basic skills of technicians and watchmakers, providing them with the knowledge necessary to effectively carry out daily tasks within the After Sales Department.
DURATION
4 hours
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Understand the key processes of operations and the aftersales service department.
• Identify the main steps and roles within the after-sales workflow.
• Describe the principles of Breitling’s service policy.
• Apply general knowledge of service procedures in daily activities.
• Recognise how department processes align with overall service standards.
LEARNING OUTCOMES
• Understand the general organisation and repair flow of the workshop.
• Interpret repair sheets accurately and perform tasks accordingly.
• Respect administrative procedures and documentation standards.
• Source relevant technical and procedural information to support daily responsibilities.
• Apply acquired knowledge to navigate the workshop process independently.
TECHNICIAN I
TARGET AUDIENCE
Technician and Watchmaker - Basics II completed
COURSE DESCRIPTION
To develop technical skills to prepare technicians to handle and maintain the disassembly of various watch models with precision and professionalism.
DURATION
16 hours in Training Centre & 60 days in Workshop
COST
DELIVERY LANGUAGE
English, French and German
TECHNICIAN II
TARGET AUDIENCE
Technical squad members - Technician I completed
COURSE DESCRIPTION
To develop technical skills to prepare technicians to handle, maintain and assemble various watch models with precision and professionalism.
DURATION
24 hours in Training Centre & 60 days in Works
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Perform TO10 operations in accordance with Breitling procedures.
• Handle and de-case various movement types with care and precision.
• Dismantle case and bracelet components made from diverse materials and constructions.
• Follow standardised workflows to ensure efficiency and prevent damage or component loss.
• Evaluate personal work quality through guided selfassessment and observation.
• Demonstrate consistent output and autonomy in repetitive technical tasks.
LEARNING OUTCOMES
• Perform tasks as defined by the TO50, TO45, TO65, and TO70 operations.
• Assemble case and bracelet components across various designs and materials.
• Ensure water resistance with or without the movement, following all necessary procedures.
• Follow standardised workflows to maintain efficiency and prevent component damage or loss.
• Evaluate the quality of completed and preceding operations through self-assessment and observation.
• Demonstrate consistency, autonomy, and precision in repetitive technical tasks.
TECHNICIAN III
TARGET AUDIENCE
Technical squad members - Technician II completed
COURSE DESCRIPTION
To develop higher-level technical skills to prepare technicians for hand setting and encasing movements of various watch models with precision and professionalism.
DURATION
24 hours in Training Centre & 60 days in Works
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Perform tasks as defined by the TO60, TO62, and TO70 operations.
• Assemble and fit hands and dials on analogue, duo-display, automatic, and chronograph calibres.
• Execute final encasing steps with precision, ensuring cleanliness and preventing damage.
• Carry out battery replacements and fine rate/beat error adjustments on various movements.
• Conduct and interpret qualitative and functional control tests on quartz and mechanical watches.
• Follow prescribed workflows to maintain efficiency and prevent errors or component loss.
• Evaluate the quality of completed and prior operations through self-assessment and critical observation.
• Demonstrate consistency and autonomy in repetitive tasks with high-quality standards.
TECHNICIAN TRANSITION
TARGET AUDIENCE
Technical squad members - Technician III completed
COURSE DESCRIPTION
The Technician Transition level represents the final step between Technician and Watchmaker. Upon successful completion of the training program, technicians will have developed sufficient skills to work independently.
DURATION
8 days in training centre & 60 days in Workshop
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Perform complete overhauls and assemblies on designated models; demonstrate autonomy in technical tasks; apply watchmaking standards required for independent work at the Technician Transition level.
WATCHMAKER I
TARGET AUDIENCE
Technical squad members - Trained Watchmakers/technicians and/or completed - Training Level Breitling Basics II - Transition Technician
COURSE DESCRIPTION
This course trains watchmakers to service Quartz and SuperQuartz calibres, including diagnostics, assembly/ disassembly, and Breitling-specific tolerances for three-hand and chronograph movements.
DURATION
56 hours (7days) in Training Centre & 60 days in Workshop
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Identify the components and functions of Quartz and SuperQuartz movements.
• Describe the general operation of three-hand and chronograph calibres.
• Apply Breitling-specific procedures for assembly and disassembly.
• Diagnose faults using structured methods and measurement tools.
• Analyse movement behaviour to detect deviations from expected performance.
• Evaluate service results against Breitling’s tolerances and quality criteria.
• Develop a complete service strategy based on diagnostics and movement type.
WATCHMAKER II
TARGET AUDIENCE
Technical squad members - Watchmaker I completed
COURSE DESCRIPTION
This module enables watchmakers to understand the calibres of the level Manufacture 1 and 2, the calibres of the level Modular I, and the calibre “Lemania “. They will learn about the specific tools and working methods required to repair these calibres.
DURATION
168 hours (21 days) in Training Centre & 60 days in Workshop
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Understand, repair, and adjust the key functions of the calibre Manufacture 1 and 2, Modular I and the chronograph Lemania.
Jérémy Dobler, Watchmaker II, Grenchen Operations
WATCHMAKER III
TARGET AUDIENCE
Technical squad membersWatchmaker II completed
COURSE DESCRIPTION
This module enables watchmakers to understand the Calibres level Modular II, they will learn about the specific tools and working methods required to repair these calibres.
DURATION
40 hours (5 days) in Training Centre & 60 days in Workshop
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Understand, repair and tune the critical functions of the Modular II calibres. He will be able to adjust necessary calendar parts in case of exchange and adjust the calendar following the instructions.
POLISHER I
TARGET AUDIENCE
Technical squad members - Passed a practical test Breitling Level Basics II completed
COURSE DESCRIPTION
Introductory course to learn fundamental polishing techniques and machine use for surface preparation and finishing.
DURATION
2 days & 60 days in Workshop
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Understand and apply various preparation and polishing techniques, using a variety of different work machines.
POLISHER II
TARGET AUDIENCE
Technical squad members - Breitling Polisher Level 1 completed
COURSE DESCRIPTION
A course to enhance previously acquired technical skills and to strengthen professional expertise. It offers in-depth instruction to polishing techniques specifically applied to precious materials. Participants are trained to work on complex or vintage components, while adhering to strict standards of quality, precision, and preservation of original shapes.
The program also aims to further develop the polisher’s autonomy, accuracy, and analytical skills in performing tasks within the department.
DURATION
2 days & 60 days in Workshop
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Develop advanced polishing techniques on precious and complex materials; enhance precision and autonomy; apply departmental quality standards consistently to achieve highlevel finishing results.
HEALTH, SAFETY & ENVIRONMENT (HSE)
NEWCOMERS HSE BRIEFING
TARGET AUDIENCE
All new squad members
COURSE DESCRIPTION
A Health, Safety & Environmental induction for onboarding New Joiners.
DURATION
1 hour
COST
DELIVERY LANGUAGE
English and French
FIRST-AIDERS
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Basic life support & AED training for internal first aiders.
DURATION
7 hours (initial)
3.5 hours (refresh)
COST
CHF 250.00 (initial)
CHF 150.00 (refresh)
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Identify safety and environmental risks, navigate evacuation routes, locate assembly points, defibrillators, and fire extinguishers, and understand key points of contact in case of emergency.
LEARNING OUTCOMES
• Describe the steps of Basic Life Support (BLS), demonstrate the principles of resuscitation, and the correct use of an automated external defibrillator (AED).
FIRE EXTINGUISHERS HANDLING
TARGET AUDIENCE
All squad members
COURSE DESCRIPTION
Fire Extinguisher Use & Response Training
- Equipping Squad members to Act Quickly and Safely in the Event of a Fire.
DURATION
1 hour
COST
CHF 80.00
DELIVERY LANGUAGE
French and German
LEARNING OUTCOMES
• Identify different classes of fire, describe appropriate types of fire extinguishers for each, and demonstrate proper use of a fire extinguisher on a controlled live fire.
Our squad in Grenchen during the Fire Extinguishers Handling training – gaining hands-on experience in fire safety and emergency response.
CHEMICAL RISK
TARGET AUDIENCE
Squad members in Ébauche, Polissage, Lavage, Facility, Maintenance & SAV.
COURSE DESCRIPTION
Chemical safety awareness training for Squad members who manipulate chemical products.
DURATION
1 hour
COST
DELIVERY LANGUAGE
English and French
FORKLIFT TRUCKS (R1, R2 OR S2)
TARGET AUDIENCE
Squad members in Logistics (Expeditions, Depot), Facility, Ébauche(déplacement matière)
COURSE DESCRIPTION
Lift truck safety training giving Squad member official authorization.
DURATION
2 days
COST
CHF 715.00
DELIVERY LANGUAGE
French and German
LEARNING OUTCOMES
• Describe the risks associated with chemical substances, locate and identify key features of Material Safety Data Sheets, and explain fundamental rules for chemical risk prevention.
LEARNING OUTCOMES
• Operate lift trucks safely and prevent accidents. Understand and apply safe driving practices, hazard awareness, correct pallet handling at height, and adherence to workplace traffic and storage rules to ensure efficient and responsible operation.
LONE-WORKER DEVICE USE (DATI)
TARGET AUDIENCE
Lone workers (Facility, IT, Ébauche, Depot, Maintenance, Micromechanics)
COURSE DESCRIPTION
A training in the use of lone-worker alarm devices (DATI - Dispositif d’alerte du travailleur isolé) for working safely in at-risk environments.
DURATION
1 hour
COST
DELIVERY LANGUAGE
English and French
LEARNING OUTCOMES
• Describe where and how to wear the lone-worker device (DATI), identify who is notified in the event of an incident, and explain the type of alert message transmitted.
DANGEROUS GOODS TRANSPORTATION BY AIR
TARGET AUDIENCE
Squad members in SAV
COURSE DESCRIPTION
A Transport of dangerous goods by air training to ensure we comply with dangerous goods environmental transportation regulations.
DURATION
4 days (initial)
2 days (refresh)
COST
CHF 1’560.00 (INITIAL)
CHF 940.00 (REFRESH)
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• Describe the risks associated with transporting dangerous goods, summarise the key regulations that govern their safe handling and shipment, and explain the rules and procedures that must be followed to ensure regulatory compliance and prevent incidents.
SUSTAINABILITY & SOCIAL RESPONSIBILITY
SUSTAINABILITY HOUSE TOUR A TEAM-BASED TRANSFORMATION
TARGET AUDIENCE
All Squad members
COURSE DESCRIPTION
Over four months, teams follow a structured path to make sustainability part of both workplace culture and personal life. The program moves from awareness to action in four stages: an open dialogue to surface challenges and opportunities; targeted EcoVadis Academy learning to build knowledge; a workshop to design tailored action plans; and a team event to embed sustainability in team spirit.
DURATION
4 Sessions over 4 months.
Month 1 = 2 hours; Month 2 = 30 minutes + individual learning; Month 3 = 2 hours;
Month 4 = 4 hours.
COST
DELIVERY LANGUAGE
English, French and German
LEARNING OUTCOMES
• Open Dialogue – Team Discussion: Analyse diverse perspectives on sustainability to build trust and shared understanding.
• Raise Awareness – Online Training: Identify and explain key sustainability concepts through EcoVadis Academy to strengthen awareness and sensitivity.
• Align Implementation Plan –Review Actions: Integrate learnings to design and propose actionable sustainability plans for the team’s daily operations and projects.
• Embed in Team Culture – Team Event: Plan and participate in a sustainability-focused event to reinforce shared values and cultivate cultural practices.
Our Squad in action during a corporate volunteering day to support biodiversity in the Canton of Valais, Switzerland.
CLIMATELABMYBLUEPLANET
TARGET AUDIENCE
Apprentices
COURSE DESCRIPTION
ClimateLab empowers apprentices under 25 to take climate action through hands-on workshops combining climate knowledge, project skills, and personal reflection.
DURATION
2 days - Accommodation included
COST
CHF 500.00
DELIVERY LANGUAGE
French
LEARNING OUTCOMES
• Recall climate basics, explore key themes, analyse realworld challenges, and create actionable sustainability projects to apply learning and drive measurable change in the workplace.
BREITLING’S TRAINING MATRIX
The Training Matrix provides a clear structure that aligns learning opportunities with the different needs across the organisation. From leadership development and strategic management to technical expertise and customer service, each layer of the matrix reflects the skills and knowledge needed to thrive today while preparing for tomorrow.
TOPICS
MIDDLE MANAGEMENT
SUPERVISORS & TEAM LEADERS
SALES & CUSTOMER SERVICE TEAMS
MANUFACTURING & TECHNICAL EMPLOYEES
In-house Training
Budget Management
Team Development & Engagement
Project Management
Team Dynamics & Support
Team Engagement
Inventory Management
Product Knowledge
Effective Selling Techniques
Luxury Clientele Psychology
Technical Training
Brand & Values Trainings
Open Communication
Market Trends Analysis
Effective Communication
Conflict Resolution
Effective Communication
Time Management
Financial Essentials
Customer Service Skills
Customer Relation Management
Retail Skills & Behaviour
Quality Assurance
Team Work
Constructive Feedback