TROIKA GERMANY GMBH CSR Assessment Report-EN_2025 by Brand Node

EcoVadisSustainability AssessmentReport

Companyrated: TROIKAGERMANYGMBH

Overallscore: 75/100

January2025

Sustainabilityperformance:Advanced

Size: S Headquarterscountry: Germany

Riskcountryoperations: No

Industry: Wholesaleofotherhouseholdgoods

ABOUTSUSTAINABILITY

Sustainabilityisthecontinuingcommitmenttoactresponsiblybyintegratingsocialandenvironmentalconcernsintobusinessoperations

Sustainabilitygoesbeyondregulatorycompliancetofocusonhowcompaniesmanagetheireconomic,socialandenvironmentalimpacts,aswell astheirrelationshipswithstakeholders(eg employees,tradingpartners,government)

ABOUTTHEASSESSMENT

TheEcoVadismethodologyframeworkassessescompanies'policiesandactionsaswellastheirpublishedreportingrelatedtotheenvironment, laborandhumanrights,ethicsandsustainableprocurement Ourteamofinternationalsustainabilityexpertsanalyzeandcrosscheck companies’data(supportingdocuments,360°WatchFindings,etc)inordertocreatereliableratings,takingintoaccounteachcompany’s industry,sizeandgeographiclocation.

ABOUTECOVADIS

EcoVadisprovidestheleadingsolutionformonitoringsustainabilityinglobalsupplychains Usinginnovativetechnologyandsustainability expertise,westrivetoengagecompaniesandhelpthemadoptsustainablepractices

Nopartofthisdocumentmaybereproduced,modifiedordistributedinanyformormannerwithoutpriorwrittenpermissionfromEcoVadis.Providedundercontractforexclusive usebysubscriber:

1.SUSTAINABILITYPERFORMANCEOVERVIEW

Scorebreakdown

Sustainabilityperformance Insufficient

TROIKAGERMANYGMBHhasreceivedaGoldMedalinrecognitionofits sustainabilityachievement.Thisawardplacesitinthetopofcompanies assessedbyEcoVadisoverthepast12months

CorrectiveActionPlaninprogress

TheCorrectiveActionPlanisacollaborativefeaturedesignedtosupport companies'performanceimprovement Itenablescompaniestobuildan improvementplanonline,communicateplannedandcompleted correctiveactionsandsharefeedbackTROIKAGERMANYGMBHhasa correctiveactionplaninplaceandisworkingonimprovingtheir sustainabilitymanagementsystem

Understand:

Getaclearpictureofacompany’ssustainabilityperformanceThe scorecardisthefinaloutputoftheEcoVadisassessmentItratesand benchmarksacompany'ssustainabilityperformanceinfourthemesona scaleof0-100andhighlightsstrengthsandimprovementareas

Knowwhereacompanystandscomparedtotheirindustry Benchmark thecompany'ssustainabilityperformanceagainsttheindustrywithascore distributiongraphandthemescorecomparisons

Identifyindustrytrends Discovertheprimarysustainabilityrisks, regulations,hottopicsandbestpracticesrelatedtospecificindustries

3.ASSESSMENTPROCESS

1 CustomerRequest

Procurement,CSR,EHS,andSustainability leadersinenterpriseslookingtomonitor sustainabilityriskinthesupplychain requestanEcoVadisassessmentfortheir tradingpartners

PublicInformation Companyinformationthatispublicly available,mostoftenfoundonthe companywebsite,isalsocollectedas evidenceoftheirsustainability performance

Communicate:

Meetcustomerneeds Moreandmorecompaniesraisequestions abouttheirtradingpartners'environmentalandsocialperformance TheEcoVadisassessmentallowscompaniestodemonstratetheir commitment

Leverageauniquecommunicationtool CompanieswithanEcoVadis Scorecardavoidauditfatiguebysharingoneassessmentwithall requestingcustomers

2 Questionnaire

Basedonacompany'sspecificsustainability riskfactors,acustomizedquestionnaireis created Itcontains20to50questions tailoredtotheindustry,sizeandlocation

360°WatchFindings

360°WatchFindingscompriserelevant publicinformationaboutcompanies' sustainabilitypractices,identifiedviamore than10,000datasources Theycanhave positive,negativeornoscoreimpact

3 DocumentAnalysis

Companiesarerequiredtoprovide supportingdocumentationfortheir answerstothequestionnaire These documentsarereviewedbyouranalysts

ExpertAnalysis

Ouranalystscombinealltheseelementsto produceoneunifiedscorecardper company

SCORECARD

4.ECOVADISMETHODOLOGY

A.FourThemesand21Criteria

EcoVadisassessmentsfocuson21issueswhicharegroupedinto4 themes(Environment,Labor&HumanRights,Ethics,Sustainable Procurement)The21issuesorcriteriaarebaseduponinternational sustainabilitystandardssuchastheGlobalCompactPrinciples,the InternationalLabourOrganization(ILO)conventions,theGlobalReporting Initiative(GRI)standard,theISO26000standard,andtheCERES principles

21sustainabilitycriteria

1ENVIRONMENT

OPERATIONS

Energyconsumption&GHGs

Water

Biodiversity

AirPollution

Materials,Chemicals&Waste

PRODUCTS

ProductUse

ProductEnd-of-Life

CustomerHealth&Safety

EnvironmentalServices& Advocacy

3ETHICS

Corruption

AnticompetitivePractices

ResponsibleInformation Management

2LABOR&HUMANRIGHTS

HUMANRESOURCES

EmployeeHealth&Safety WorkingConditions

SocialDialogue CareerManagement& Training

HUMANRIGHTS

ChildLabor,ForcedLabor& HumanTrafficking

Diversity,Equity&Inclusion

ExternalStakeholdersHuman Rights

4SUSTAINABLEPROCUREMENT

SupplierEnvironmental Practices

SupplierSocialPractices

B.SevenManagementIndicators

EcoVadisassessmentsevaluateacompany'ssustainability managementsystembylookingatsevenmanagementindicators Theseareusedtofurthercustomizetheassessmentbyweightingthe fourthemesandtheirsubsequent21sustainabilitycriteria

Policies(weight:25%)

1 Policies:Missionstatements,policies,objectives,targets, governance

2 Endorsement:Endorsementofexternalsustainabilityinitiatives Actions(weight:40%)

3 Measures:Measuresandactionsimplemented(egprocedures, training,equipment)

4 Certifications:Certificationsandlabels(egISO14001)

5 Coverage:Coverageofmeasuresandactions Results(weight:35%)

6 Reporting:ReportingonKeyPerformanceIndicators(KPIs)

7 360:Condemnations,Controversies,Awards

5.UNDERSTANDINGASCORECARD

Theoverallscorecanbebetterunderstoodbylookingatquantitativeinformation(themescoresandactivatedcriteria)andqualitativeinformation(strengthsandimprovement areas)

A QuantitativeInformation:Scores&Activated Criteria

ThemeScores:

Liketheoverallscore,themescoresareonascaleof1to100

ActivatedCriteria:

Eachofthefourthemes(Environment,Labor&HumanRights,Ethics, SustainableProcurement)havespecificcriteriaassociatedwiththem Becausethequestionnaireiscustomizedbyindustry,sizeandlocation,not all21criteriaareactivatedforeverycompanyandsomecriteriaare weightedmoreheavilythanothers

Non-activated

Ifcertaincriteriaarenotactivated,thenthespecificassociatedissueisnot relevantorhasverylowsustainabiliyriskforthatcompany

Medium

Mediumimportancecriteriaaretheissuessomesustainabilityriskispresent butnotthemostpressing

High

Highimportancecriteriaaretheissueswherethecompanyfacesthe greatestsustainabilityrisk

! Riskcountriesonly

CriteriaclassifiedasOnlyinRiskCountriesareactivatedonlyifthecompany hassignificantoperationsinoneormorecountriesidentifiedasrisky

0-24 Insufficient

45-64

65-84 Advanced

85-100 Outstanding

B QualitativeInformation:Strengths& ImprovementAreas

Qualitativeinformationprovidesmoredetailsandinsightsintoa company'sscore Foreachtheme,thecompanyisassignedstrengths (elementsoftheirsustainabilitymanagementsystemthatarepositive) andimprovementareas(elementsoftheirsustainabilitymanagement systemthatneedtobeimproved)Thestrengthsandimprovement areasaredividedaccordingtothethreemanagementlayers(Policies, Actions,Results)andarealsoclassifiedbypriority

Allimprovementareasareautomaticallyaddedtothecompany's CorrectiveActionPlanTheyarepre-organizedbypriorityThe CorrectiveActionPlanisacollaborativefeaturedesignedtosupport companies'performanceimprovementItenablescompaniestobuild animprovementplanonline,communicateplannedandcompleted correctiveactionsandsharefeedback.

Noengagementsortangibleactionsregardingsustainability.Evidenceincertaincasesofmisconduct(e.g.pollution,corruption).

NostructuredsustainabilityapproachFewengagementsortangibleactionsonselectedissues PartialreportingonKey PerformanceIndicators Partialcertificationoroccasionallabeledproduct

StructuredandproactivesustainabilityapproachEngagements/policiesandtangibleactionsonmajorissues Basicreportingon actionsorKeyPerformanceIndicators.

StructuredandproactivesustainabilityapproachEngagements/policiesandtangibleactionsonmajorissueswithdetailed implementationinformationSignificantsustainabilityreportingonactionsandKeyPerformanceIndicators

Structuredandproactivesustainabilityapproach.Engagements/policiesandtangibleactionsonallissueswithdetailed implementationinformationComprehensivesustainabilityreportingonactionsandKeyPerformanceIndicators Innovative practicesandexternalrecognition

6.ENVIRONMENT

Thisthemetakesintoaccountbothoperationalfactors(egenergyconsumption,wastemanagement)andproductstewardship(egproductend-of-life,customerhealthand safetyissues)

EnvironmentScoreBreakdown

Themescoredistribution

Themescorecomparison

Environment:ActivatedCriteria

Becausethequestionnaireiscustomizedbyindustry,sizeandlocation,notall21criteriaareactivatedforeverycompanyandsomecriteriaareweightedmore heavilythanothers

Environment:Strengths&ImprovementAreas

TheCorrectiveActionPlanisacollaborativefeaturedesignedtosupportcompanies'performanceimprovement.Itenablescompaniestobuildanimprovementplan online,communicateplannedandcompletedcorrectiveactionsandsharefeedbackImprovementareaswithongoingcorrectiveactionsaremarkedwithlabels below

Strengths

Policies

Quantitativeobjectivessetonmaterials,chemicals&waste

Quantitativeobjectivessetonenergyconsumption&GHGs

Environmentalpolicyonenvironmentalservices&advocacy

Environmentalpolicyoncustomerhealth&safety

Environmentalpolicyonmaterials,chemicals&waste

Environmentalpolicyonenergyconsumption&GHGs

Comprehensivepolicyonamajorityofenvironmentalissues

Information

Acomprehensiveenvironmentalpolicyincludescommitmentsand/or operationalobjectivesonthemajorityofenvironmentalrisksthecompany faces,andintegratesquantitativeobjectives(ie targets)onthoserisks

Actions

Provisionofproductmaintenanceinstructionstoextendproductlifetime

Information

Thecompanyprovidesproductandmaintenanceinformationtoitscustomers onhowtoincreasetheproductslifespan.

Guidance

Policiesaredeemedexceptionalwhenallenvironmentalissuesarecoveredby qualitativeandquantitativeobjectives,inadditiontosomeofthefollowing elements:scopeofapplication,allocationofresponsibilities,andformalreview processes DownloadtheHow-toGuideonthistopichere(inEnglish)

Infrastructureorprogramtocollectandrecycleusedproducts

Information

Thecompanyhasaninfrastructureorprograminplacetocollectandrecycle usedproducts

Guidance

Thecompanydisclosesinformationaboutproductmaintenanceinorderto maximizeproductlifetimeandminimizeenvironmentalimpactfromdamaged components Actionsincludeprovidingeasilyaccessibleguidanceonproduct maintenance,careandusage,how-toguidesortechnicalinstructionsthat enablecustomerstodiagnoseorrepairdamagedparts,andcontactinformation ordetailedinstructionsonhowtoaccesspost-purchasecareservices.

Guidance

Thecompanyactsasintermediarytocollectusedproductsfromcustomersfor recycling,specializedtreatmentordisposal Thecompanydemonstratesdirect collaborationwithmanufacturersorrecyclingfacilitiesandindicatethe designatedcollectionpoints,pickupservices,orapproachesusedtocollectused products.Itisconvenient,accessible,andclearlycommunicatedtocustomersto encourageparticipation

Useofeco-friendlyorbio-basedinputmaterials

Reductionofmaterialconsumptionthroughprocessoptimization

Externalpartnershipsorcollectionprogramsestablishedtoreuseandrecyclemajorwastestreams

Internalsorting&disposalofwasteaccordingtowastestreams

Reductionofinternalwastesthroughmaterialreuse,recoveryorrepurpose

Reductionofcarbonemissionsinlogisticsoroptimizationoffleetefficiency

Reductionofenergyconsumptionoflightingsystems

UseofefficientHVAC(heating,ventilation,andairconditioning)equipment

Purchaseand/orgenerationofrenewableenergy

Energyand/orcarbonaudit

Information

Thecompanyhasprovidedsupportingdocumentationdemonstratingthatithas performedanenergyauditorcarbonassessment

Guidance

Anenergyauditisaninspection,surveyandanalysisofenergyflows,withina building,processorsystemtoreduceenergyconsumptionAnenergyauditis thefirststepinidentifyingopportunitiestoreduceenergyexpenseandcarbon footprints Carbonassessmentorcarbonfootprintisameasureoftheamount ofCO2orotherGHGemissionsofadefinedprocessexpressedascarbon dioxideequivalentandthiscanbedoneusingacarbonfootprintcalculator

Awarenessprogramofferedtocustomersregardingproduct/servicehealth&safetyissues

Information

Thecompanyraisesawarenessamongitscustomersregardingthehealth& safetyissuesassociatedwiththecompany'sproductorservice

Guidance

Thecompanyhasimplementedaprogramaimedtoincreaseawarenessamong customersaboutthehealth&safetyissuesassociatedwithproductsor services Awarenessprogramsmightincludebrochuresonhealth&safetygiven tocustomersuponpurchaseoftheirproductorservice,orprovisionof informationonlineinordertoengagecustomersonhealth&safetyrisks regardingproducts/services AccordingtotheISO26000standard,protectionof consumers'healthandsafetyinvolvestheprovisionofproductsandservices thataresafeandthatdonotcarryunacceptableriskofharmwhenusedor consumed.Theprotectionshouldcoverboththeintendeduseandforeseeable misuse Clearinstructionsforsafeuse,includingassemblyandmaintenance, arealsoanimportantpartoftheprotectionofhealthandsafetyCompanies shouldhaveadefinedprocesstoassessanddocumentthecustomerhealthand safetyrisks.

Results

TotalgrossScope2reportingvalueconfirmedinsupportingdocumentation

Information

Itwasconfirmedinthedocumentationprovidedbythecompanythatthe declaredvaluefortotalgrossScope2istrue

TotalgrossScope1reportingvalueconfirmedinsupportingdocumentation

Information

Itwasconfirmedinthedocumentationprovidedbythecompanythatthe declaredvaluefortotalgrossScope1istrue

ReportingontotalgrossScope2GHGemissions(marketorlocationbased)

Information

Thecompanydemonstratesthatthereispublicorinternalreportingof consolidateddataonthetotalgrossScope2GHGemissions(marketorlocation based)

Guidance

Thecompanyprovidedsupportingdocumentationwhichshowthatthereported valuefortotalgrossScope2reportingvalueistrue

Guidance

Thecompanyprovidedsupportingdocumentationwhichshowthatthereported valuefortotalgrossScope1reportingvalueistrue

Guidance

ThecompanyprovideddatawhichshowthetotalgrossScope2GHGemissions (marketorlocationbased),theseemissionsrefertotheGHGemissions resultingfromthegenerationofpurchasedoracquiredelectricity,steam, heating,andcooling

ReportingontotalgrossScope1GHGemissions

Information

Thecompanydemonstratesthatthereispublicorinternalreportingof consolidateddataonthetotalgrossScope1GHGemissions

Guidance

ThecompanyprovideddatawhichshowthetotalgrossScope1GHGemissions, thesearedirectGHGemissionswhichoccurfromsourcesthatareownedor controlledbythecompany,suchasemissionsfromcombustioninownedor controlledboilers,furnaces,vehicles;emissionsfromchemicalproductionin ownedorcontrolledprocessequipment

TotalgrossScope3downstreamGHGemissionsvalueconfirmedinsupportingdocumentation

ReportingontotalgrossScope3downstreamGHGemissions

Reportingontotalweightofwasterecovered

TotalgrossScope3GHGemissionsreportingvalueconfirmedinsupportingdocumentation

Reportingontotalamountofrenewableenergyconsumed

Reportingontotalweightofnon-hazardouswaste

Reportingontotalweightofhazardouswaste

Information

ThecompanyhasreportedKPIswithregardtototalenergyconsumptioneither throughformaldocumentationorquestionnairedeclaration

Guidance

Totalenergyconsumedrepresentstotalprimaryenergyconsumptionreported inkWhTotalenergyconsumedmayincludeegconsumptionofcoalandcoke (inKg)reportedinkWhand/orconsumptionofoil,LPGandelectricalpowerin kWh

ImprovementAreas

Policies

Low Noconclusiveinformationonendorsementofexternalinitiativesorprinciplesonenvironmental issues

Results

High Insufficientreportingonenvironmentalissues

Information

ThecompanyhasprovidedreportingfiguresorKeyPerformanceIndicators (KPIs)onsomerelevantenvironmentalissuesbutthereportingfiguresare limitedintermsofquantityorquality.

Guidance

CorrectiveActioninprogress

ThecompanyhasprovidedKPIsonlyonsomeoftherelevantenvironmental topicsoratparentcompanylevelonlyandthequality,transparencyandlevelof reportingisnotuptotherequiredlevel.Toimproveenvironmentaldata communicationtoitsstakeholders,thecompanyshouldprovideKPIsonthe majorityofenvironmentaltopics Someadditionalqualityfactorswhichmight alsoaffectthelevelofreportingare;(1)Externalassurancetoassessthequality andcredibilityofthequalitativeandquantitativeinformationreportedbythe organization,(2)AlignmentwithreportingstandardssuchasGRI Core/Universal/Comprehensive,SASB, etc (3)Materialityanalysistoidentify themostrelevantenvironmentalissuesbasedonthecompany'sactivity(4)The reportingfiguresshouldnotbemorethan2yearsold(XScompany: KPIs/Reportingfiguresprovidedatparentlevelonlyand/orprovidedforonly oneorafewmaterialenvironmentaltopicsand/orthetimeperiodcoveredby thereportingfiguresmightbetooshort,timeperiodshouldbe12monthsor more)

7.LABOR&HUMANRIGHTS

Thisthemetakesintoaccountbothinternalhumanresources(eghealthandsafety,workingconditions,careermanagement)andhumanrightsissues(egdiscrimination and/orharassment,childlabor)

Labor&HumanRightsScoreBreakdown

Themescoredistribution

Themescorecomparison

Labor&HumanRights:ActivatedCriteria

Becausethequestionnaireiscustomizedbyindustry,sizeandlocation,notall21criteriaareactivatedforeverycompanyandsomecriteriaareweightedmore heavilythanothers

Labor&HumanRights:Strengths&ImprovementAreas

Labor&HumanRights

Strengths

Policies

Labor&humanrightspolicyondiversity,equity&inclusion

Labor&humanrightspolicyoncareermanagement&training

Labor&humanrightspolicyonworkingconditions

Labor&humanrightspolicyonemployeehealth&safety

Standardpolicyonamajorityoflabororhumanrightsissues

Information

Astandardlaborandhumanrightspolicyincludescommitmentsand/or operationalobjectivesonthemainlaborandhumanrightsrisksthecompany faces

Endorsementofexternalinitiativeonlabororhumanrightsissues

Information

Thereisevidenceofpublicadherencetoanexternalinitiativeonlaborpractices orhumanrightsissuesormembershipinavoluntaryinitiativeonlaborpractices orhumanrightsissues.

Guidance

Acomprehensivelaborandhumanrightspolicyincludescommitmentsand/or operationalobjectivesonthemajorityoflaborandhumanrightsrisksthe companyfaces,andintegratesquantitativeobjectives(ie targets)onthose risks Itisalsomandatoryforthepolicytoincorporatesomeofthefollowing elements:scopeofapplication,allocationofresponsibilities,and/oraformal reviewprocess.Policiesaredeemedexceptionalwhenalllaborpracticeand humanrightsissuesarecoveredbyqualitativeandquantitativeobjectives,in additiontoalloftheaforementionedelements

Actions

Formaldiscussionswithemployeesontheircareerdevelopment

Information

Thecompanydemonstratesevidenceofaformaldiscussionwithemployeeson theircareerdevelopment

Guidance

Anendorsementisacompany'scommitmenttomeetingobjectivesorprinciples thathavebeendefinedbyexternalorganizations Thecompanymustbelisted asanactivememberoftheinitiativewebsite.Suchinitiativescanencompass manylaborandhumanrightsissues,bespecific,intergovernmental,multistakeholder,business-led,cross-sectororsector-specific Examplesinclude GlobalCompact,ElectronicIndustryCitizenshipCoalition(EICC),Responsible Care,TheVoluntaryPrinciplesonSecurityandHumanRights,etc

Guidance

Thecompanyhasaprocesstosupportemployeesintheirprofessionalgrowth takingintoaccounttheirpotentialandpriorities Thisprocessshouldbefollowed consistentlyovertimeandincludeemployeeshortandlong-termgoals, strengths,areasofimprovementandactionplansdetailinghowtheemployee canmaketheircareeraspirationsareality.

FamilyFriendlyprograms(FFPs)implemented(e.g.parentalorcareleaves,childcareservicesorallowances)

Compensationforextraoratypicalworkinghours

Information

Thecompanyprovidesadditionalremunerationtocompensateforovertime work

Bonusschemerelatedtocompanyperformance

Information

Thecompanyhasimplementedabonusprogramthatisrelatedtocompany performance

Guidance

Extraoratypicalhoursreferstoallhoursworkedinexcessofthenormalhours (couldbeovertimehoursforinstance)Employeesshouldbeprovidedadditional compensationforovertimeand/orotherformsofatypicalworkinghours

Flexibleorganizationofwork(egremotework,flexi-time)

Information

Thecompanyhasofficialmeasurestopromotework-lifebalanceinplace,which havebeenfoundwithinthesupportingdocumentationThecompanyprovides flexiblehoursandorganizationforemployeestowork

Guidance

Itshouldbepartofarobustemployeecontracttoincludeabonusscheme,but onethattakesintoaccountemployeeperformanceandcompanyperformance Thecompanyhasthusimplementedaschemeofmonetaryremunerationfor employeesbeyondbasesalary,linkedtocompanyperformance Thisisaform ofmotivationanditbooststheperformanceofemployees

Guidance

Thecompanyhasimplementedworkingpracticesthatacknowledgeandaimto supporttheneedsofstaffinachievingabalancebetweentheirhomeand workinglives Thecompanyhassupportingdocumentationshowingaflexible organizationofworkinghoursisprovidedforemployees,whichcaninclude evidenceofoptionsforpart-timework,telecommutingorremotework,jobshares,andotherformsofvariableworkschedules

Healthcarecoverageofemployeesinplace

Actionstopromotewageequalityintheworkplace

Employeehealth&safetyriskassessment

Information

Thecompanyhasprovideddocumentswhichdemonstratethatanemployee healthandsafetyriskassessmenthasbeenconductedTheassessmenttook intoconsiderationthedailyoperationaltasksofemployees,thehealthand safetyhazardspresentattheworkplaceandtheassociatedrisksandhasa proposedcorrectiveactionplantoaddresstheseidentifiedrisks

Guidance

Ahealthandsafetyriskassessmentissystematicallyconductedtoidentifyand evaluatethepotentialimpactofoperationaltasksorconditionsonemployees' healthandsafetyThemainelementsofacompleteriskassessmentare;1) descriptionofhazardsorriskfactorsidentifiedtohavethepotentialtocause harmanddeterminingthesignificanceoftherisks 2)periodicreviewofrisksto reflectthelatestrisksandhealthandsafetyenvironmentinthebusiness 3) presenceofapreventiveandcorrectiveactionplanintheformofstepsand/or recommendationsthatanorganizationneedstotaketoeffectivelypreventand addresstherisksidentified,mapped&evaluatedinriskassessments If applicable,theresultsofahealthandsafetyriskassessmentshouldbemade availabletorelevantstakeholderssuchasemployees,membersofthehealth andsafetycommittee,staffrepresentatives,theoccupationalphysicians,and laborinspectors

Regularassessmentofindividualperformance

Information

Thecompanydemonstratesevidenceofregularassessmentsofindividual performance

Preventiveactionsforrepetitivestraininjury(RSI)

Information

Thecompanyhastakenactionstopreventanytypeofrepetitivestraininjury (RSI)resultingfromworkprocessand/ortask

Guidance

Thecompanyhasaprocessinplacetoquantitativelyand/orqualitativelyassess andreviewemployee'sjobperformanceonaregularbasis Thisincludes processessuchasperformancereviewstoallowthecompanytoidentifyareas forimprovement,providesupportandguidancetoemployeesaswellas recognizingandrewardingtopperformers.

Actionstopromoteinternalmobility

Information

Thecompanyhasimplementedmeasurestopromoteinternalmobilityfor employees

Guidance

ARepetitiveStrainInjury(RSI)isthedamagecausedtoaperson'smuscles, tendonsornervescausedbyrepetitivemotionsorconstantuse Thecompany hasimplementedactionstopreventanyRSIfromitsworkprocessesortasks Theyprovideanenvironmentthatisergonomicallyoptimized,thatwillhelp mitigateanypainfuloruncomfortableconditionsofmusclestendonsornerves causebyrepetitivemovementsandoveruse

Provisionofskillsdevelopmenttraining

Information

Thecompanyprovidestrainingtoitsemployeestodeveloptheirskills.

Guidance

Thecompanyhasaprocessinplacetopromoteinternalmobilityforemployees Careermobilityreferstothemovementofemployeesacrosspositions/pay gradesoracompletechangeinjobfunction(ie horizontalcareermobility) withinthesameorganization.Someexamplesofmeasurespromotinginternal careermobilityinclude,butarenotlimitedto:objectivelypromotingtalent basedonabilityandpotential,developingroadmapsforkeytalentinthe company,continuingprofessionaltraining,andencouragingemployeesto broadentheirrangeofskills

Guidance

Thecompanyhasimplementedvocationaltrainingandinstruction,which includeskillsdevelopmenttraining,educationpaidforinwholeorinpartbythe company,withthegoaltoprovideopportunitiesforcareeradvancement (Source:GlobalReportingInitiativeG3)Examplesofon-the-jobtrainingto enhanceemployeeskillsarecoaching,mentoring,jobrotation,apprenticeships, etc Totalnumberofhoursoftrainingperemployeeperyearcanbeasignificant keyperformanceindicatorforthisaction

Trainingofemployeesonhealthandsafetyrisksandbestworkingpractices

Information

Thecompanyhasprovideditsemployeeswithnecessarytrainingtostrengthen theirknowledgeabouthealthandsafetyrisksatworkandgoodworking practices

Guidance

Thecompanyhasprovidedtrainingwiththehelpoftrainingmaterials(slide decks,trainingcontentsummaries)and/orevidenceoftrainingexecution (progressreports,certificatesofcompletion,attendancesheets)todemonstrate theexecutionoftrainingprogramsregardinghealthandsafetyrisksatworkand goodworkingpractices.Abestpracticeistohaveatrainingmatrixwhichhelps tokeeptrackofwhichemployeeshavebeentrained,thedateofthetraining,the trainingtopic,andexpecteddatesforrefreshertrainings Monitoringoftraining attendancecertificatesisalsosuggestedItisalsoabestpracticetohavethe trainingcarriedoutinthelanguagethattheemployeesunderstandbestandto carryouttestsorquizzestoensuretrainingconceptshavebeensuccessfully transmittedtoparticipants

Results

Reportingonnumberofrecordablework-relatedaccidents

Information

Thecompanydemonstratesthatthereispublicorinternalreportingof consolidateddataontherecordednumberofwork-relatedaccidents

Guidance

Thecompanyprovideddatawhichshowtherecordednumberofwork-related accidents Anaccidentreferstoanincidentthatresultsininjuryorillhealth

Reportingonnumberofdayslosttowork-relatedinjuries,fatalitiesandillhealth

Information

Thecompanydemonstratesthatthereispublicorinternalreportingof consolidateddataonthenumberofdayslosttowork-relatedinjuriesand fatalitiesfromwork-relatedaccidents,work-relatedillhealthandfatalitiesfrom illhealth

Guidance

Thecompanyprovideddatawhichshowtherecordednumberofdayslostto work-relatedinjuriesandfatalitiesfromwork-relatedaccidents,work-relatedill healthandfatalitiesfromillhealthThismetricappliestoemployees Workrelatedinjuriesandwork-relatedillhealtharisefromexposuretohazardsat workInjuriesandillhealththatoccurwhenworkingfromhomearework related;iftheinjuryorillhealthoccurswhiletheworkerisperformingworkfrom homeandtheinjuryorillhealthisdirectlyrelatedtotheperformanceofwork

Reportingonthepercentageofwomenemployedinrelationtothewholeorganization

Materialityanalysisinsustainabilityreporting

Reportingonnumberofaveragetraininghoursperemployee

Information

Thecompanyreports,eitherthroughformaldocumentationorquestionnaire declaration,ontheaveragenumberoftraininghoursperemployeeforthelast reportingyear

Guidance

Investmentintrainingisconsideredasbeneficialforboththeemployeesand thecompanyTrainingisameantoincreasetheknowledgebaseofemployees, todiversifytheskillsamongthestaffandcanevenactasaretentiontoolforthe company.Onthecompanyside,differentkindsoftrainingcanleadtodifferent positiveoutcomessuchashighercustomersatisfaction,moreinnovation,and saferworkingpracticesforemployees Bymonitoringthenumberofhoursof trainingprovidedtoemployees,acompanycankeeptrackonthetraining performanceandwhereimprovementisneeded.

Information

Thereisevidenceofformalreportingimplementedregardingbothlaborand humanrightsissuesfromthecompanysupportingdocumentation,includingkey performanceindicators(KPIs),statisticalfiguresorassociatedconcreteactions

Guidance

Low Noquantitativetargetonlaborandhumanrightsissues

Information

Companypolicydoesnotcontainquantitativetargetsonlaborandhumanrights issues

Reportingitemsarestandardintermsofqualityandquantity,docoverthemain issues,aremeaningfulenough,andareregularlyupdatedKPIsmayinclude(but arenotlimitedto):accidentfrequencyandseverityrates,thepercentageof employeescoveredbycollectivebargainingagreements,skillsdevelopment trainings,andpercentageofemployeestrainedondiscriminationissues. Comprehensivereportingonlaborpracticeandhumanrightsissueswill additionallyhaveKPIsreportedinaformalpublicdocumentavailableto stakeholders,andwillbeincompliancewiththeGlobalReportingInitiative guidelinesorotherexternalsustainabilityreportingstandards.

Guidance

Quantitativeobjectivesortargetsonlaborandhumanrightsissuesare consideredasfundamentalelementsofcomprehensivepolicymechanismThey provideamonitoringframeworkthathelpsestablishwhetherpolicyobjectives arebeingmet,andhighlighttheprogresstowardssetgoals Someexamplesof specifictargetsonthistopicincludequantitativeobjectivesonhealth&safety indicators(ie accidentfrequencyandaccidentseverityrates),quantitative objectivesonpercentageofemployeestrainedondiscriminationand quantitativeobjectivesonnumberofemployeescoveredbysocialbenefits.As policyelements,targetscanbeexpressedinabsoluteorrelativetermsand musthaveavalidfuturedeadline(ie by2020wecommittotrain100%of employeesondiscrimination) Standardreportingonlaborandhumanrightsissues ImprovementAreas

Low Declaresreportingonpercentageofemployeesfromminorityand/orvulnerablegroupsinthe wholeorganization,butnosupportingdocumentationavailable

CorrectiveActioninprogress

Thisthemefocusesprimarilyoncorruptionandbriberyissues,andalsotakesintoaccountanticompetitivepracticesandresponsibleinformationmanagement

EthicsScoreBreakdown

Themescoredistribution

Themescorecomparison

Ethics:ActivatedCriteria

Becausethequestionnaireiscustomizedbyindustry,sizeandlocation,notall21criteriaareactivatedforeverycompanyandsomecriteriaareweightedmore heavilythanothers

Ethics:Strengths&ImprovementAreas

TheCorrectiveActionPlanisacollaborativefeaturedesignedtosupportcompanies'performanceimprovementItenablescompaniestobuildanimprovementplan online,communicateplannedandcompletedcorrectiveactionsandsharefeedback.Improvementareaswithongoingcorrectiveactionsaremarkedwithlabels below

Strengths

Policies

Standardpolicyonamajorityofethicsissues

Policyonfraud

Policyonmoneylaundering

Policyonconflictofinterest

Disciplinarysanctionstodealwithpolicyviolations

Information

Thereisevidencewithinthesupportingdocumentationprovidedthatthe companyhasimplementedstructuredmechanismstodealwithpolicyviolations suchasdisciplinaryactions

Guidance

Inordertoensuretheadequateimplementationofbusinessethcispolicies, companiesshouldestablishprocedurestoadministerinvestigationsand sanctionemployeesforeventualviolations(ie disciplinarymeasuresuptoand includingpossibletermination)

Policyoninformationsecurity

Information

Thecompanyhasissuedaformalstandardpolicythatintegratescommitments intheformofqualitativeobjectivesoninformationsecurityissues Thepolicyis formalizedinadocumentsuchasaCodeofEthicsandincludesatleastsome organizationalelements(egreviewprocess,dedicatedresponsibilities,scope ofapplication)

Policiesoncorruption

Information

Thereisaformalpolicythatintegratesqualitativeobjectives/commitmentson anti-corruption&briberyissues(includingforexampleconflictofinterest,fraud andmoneylaundering)inthesupportingdocumentationprovidedbythe company

Guidance

Itisimperativeforcompanieswhomanagesensitiveinformationtoset commitmentsontheprotectionandresponsiblemanagementofthird-party data Thesecurityofthirdpartydataencompassestheprotectionofcustomer personalidentificationinformation(PII)andtheprotectionofthirdparty intellectualpropertyrights

Guidance

Corruption&briberycoversallformsofcorruptionissuesatworknamely extortion,bribery,conflictofinterest,fraud,moneylaunderingA comprehensivepolicyisformalizedinastandalonedocumentorispartofa CodeofEthics/Conductontheissuesmentionedandincorporateaswellsome ofthefollowingelements:scopeofapplication,allocationofresponsibilities, quantitativeobjectives,andreviewmechanisms

Actions

Implementationofarecordsretentionschedule

Informationsecurityriskassessmentsperformed

Information

Thecompanycarriesoutperiodicriskassessmentsonresponsibleinformation securitymanagement

Awarenesstrainingtopreventinformationsecuritybreaches

Information

Thecompanyhasdeliveredawarenesstrainingstoemployeesoninformation securityissues.

Guidance

Riskassessmentsareaformalprocessofevaluatingandpredictingthe consequences(positiveornegative)ofahazardandtheir likelihoods/probabilities Periodicriskassessmentsoninformationsecurityallow acompanytoidentifypotentialinformationsecurityrisks,ratethelikely occurrenceandthepotentialimpactoftherisks,identifysecuritycontrols,and developanactionplanSuchassessmentsensurethepresenceofastrong complianceprogramandhelptodevelopamorerobustapproachtocounter breachesininformationsecuritymanagementwithintheorganization

Guidance

Informationmanagementistheprocessofcollecting,storing,managingand maintaininginformationsecurelyinallitsforms.Throughtheuseofrigorous informationmanagementpractices,companiescanhelpmaintaintheir credibilityandconfidenceofconsumers Awarenessortrainingsonsuch practicesareregularlyconductedtoensurethatemployeesarefamiliarwiththe company'sinformationmanagementpolicyandprocedures Theymaybe conductedeitheronlineorinperson,andshouldincluderegulartestingto ensurethetrainingeffectiveness

Measuresforgainingstakeholderconsentregardingtheprocessing,sharingandretentionofconfidentialinformation

Information

Thecompanyhasimplementedmeasurestoconsultwithcustomers/clientson theirpersonal/confidentialdata

Guidance

Consultingwithcustomers/clientsontheirpersonal/confidentialdatahelpsto eliminaterisksaroundconfidentialitybreaches,whichisoneofthemajor concernsfromcustomersnowadays

Results

Materialityanalysisinsustainabilityreporting

Standardreportingonethicsissues

Information

Thecompanyreports,eitherthroughformaldocumentationorquestionnaire declaration,onfairbusinesspracticesincludingkeyperformanceindicators (KPIs),statisticalfiguresorassociatedconcreteactions.

Guidance

ReportingisconsideredstandardwhenrelevantandmeaningfulKPIscoverthe mainfairbusinesspracticesissues(ie corruption&briberyandoptionallyanticompetitivepracticesissuesandconsumer/clientissuessuchasresponsible marketing&dataprotection),whenKPIsarerecent(ie last2reportingyears) andregularlyupdatedKPIscanbesector-specificandincludeforinstancethe% ofemployeestrainedonbusinessethicsissues,numberofbreachesoftheCode ofEthics,andnumberofincidentsreportedthroughthewhistleblowing procedure Comprehensivereportingonbusinessethicsissueswilladditionally haveKPIsreportedinaformalpublicdocumentavailabletostakeholders,and willbealignedwithexternalsustainabilityreportingstandardsorguidelines suchastheGlobalReportingInitiative

ImprovementAreas

Low Noconclusiveinformationonendorsementofexternalinitiativesorprinciplesonethicsissues

High Noconclusivedocumentationregardingcorruptionriskassessments

Information

Nocompanydeclarationandnoevidencewithinthesupportingdocumentation regardingtheimplementationofaperiodiccorruption&briberyrisk assessments

Guidance

Riskassessmentareaformalprocessofevaluatingandpredictingthe consequences(positiveornegative)ofahazardandtheir likelihoods/probabilities Periodiccorruptionandbriberyriskassessmentsallow acompanytoidentifypotentialbriberyandcorruptionrisks,ratethelikely occurrenceandthepotentialimpactoftherisks,selecttheappropriateanticorruptioncontrols,anddevelopanactionplanSuchassessmentsensurethe presenceofastrongcomplianceprogramandhelptodevelopamorerobust approachtocounterbriberyandcorruptionactivitiesbytheorganization

Medium Noconclusivedocumentationonawarenesstrainingtopreventcorruptionandbribery

Information

Nocompanydeclarationandnoevidencewithinthesupportingdocumentation regardingtheimplementationofawarenessortrainingprogramsonanticorruption&briberyissuesforemployees

Guidance

AccordingtotheISO26000guideline,""Corruptioncanbedefinedastheabuse ofentrustedpowerforprivategain"" Thereareallformsofpublicand proprietarycorruptionintheworkplacessuchasextortion,bribery,conflictof interest,fraud,moneylaunderingSincecorruptionunderminesacompany's effectivenessandethicalreputation,awarenessortrainingsonanti-corruption &briberyissuesareregularlyconductedtoensurethatemployeesarefamiliar withthecompany'spolicyandprocedures Theymaybeconductedeitheronline orinperson,andshouldincluderegulartestingtoensurethetraining effectiveness.

Low Noconclusivedocumentationonapprovalprocedureforsensitivetransactions(eggifts, entertainment) CorrectiveActioninprogress

Information

Nocompanydeclarationandnoevidencewithinthesupportingdocumentation regardingtheimplementationofaverificationprocessforsensitive transactions

Guidance

Sensitivetransactionsareabroadrangeofbusinessdealingswhichinvolve higherethics-relatedrisks Someexamplesinclude(non-exhaustive)gifts,travel arrangementsandothertypesofhospitality,whicharecommoninthebusiness world,butmayinfactconstituteunethicalorevenillegalkickbacks,bribesor payoffstoinfluencedecisionaffectingacompany'soperations,etc Such transactionsalsocomprisefacilitationpaymentswhichareusuallymadewith theintentionofexpeditinganadministrativeprocessandmaybeconsideredas aformofcorruptionAssuch,averificationprocedureshouldbeputinplaceto reviewandapproveanysensitivetransactionsmadebythecompany

Low Noconclusivedocumentationonmeasuresregardinganeffectivewhistleblowerproceduretoreport corruptionandbribery

Thisthemefocusesonbothsocialandenvironmentalissueswithinthecompanysupplychain

SustainableProcurementScoreBreakdown

Themescoredistribution

Themescorecomparison

SustainableProcurement:ActivatedCriteria

Becausethequestionnaireiscustomizedbyindustry,sizeandlocation,notall21criteriaareactivatedforeverycompanyandsomecriteriaareweightedmore heavilythanothers

SustainableProcurement:Strengths&ImprovementAreas

TheCorrectiveActionPlanisacollaborativefeaturedesignedtosupportcompanies'performanceimprovementItenablescompaniestobuildanimprovementplan online,communicateplannedandcompletedcorrectiveactionsandsharefeedback.Improvementareaswithongoingcorrectiveactionsaremarkedwithlabels below

Strengths

Policies

Comprehensivesustainableprocurementpoliciesonbothsocialandenvironmentalfactors

Information

Thecompanyhasissuedacomprehensivepolicythatintegratescommitments, qualitativeandquantitativeobjectivesonthemanagementofitssustainable procurementissues

Guidance

Theexistingpolicycoversbothenvironmentalandsocialissuesthatthe companymayimpactthroughitsprocurementstrategy.Policiesaredeemed exceptionalwhentheyintegratenotonlyqualitativebutalsoquantitative operationalobjectivesonallmaterialsourcingrisksthecompanyfaces,in additiontothefollowingorganizationalelements:regularreviewmechanisms,a scopeofapplication,theallocationofresponsibilities,andcommunicationofthe policytoallstakeholders.

Actions

Actionstoworkwithbusinessesownedbyminorities/vulnerablegroupsinthesupplychain

Suppliersustainabilitycodeofconductinplace

Information

Thecompanyhasprovidedformalizeddocumentsthatdemonstrateevidenceof asupplierCSRcodeofconductinplace.

On-siteauditsofsuppliersonenvironmentalorsocialissues

Information

Thecompanyhasprovidedformalizeddocumentsthatdemonstrateon-site auditsofsuppliersonenvironmentalorsocialissues

Guidance

Thereisevidenceofaseparatesuppliercodeofconductdocumentthatoutlines thecompany'sexpectationsfortheirsupplierstofollowinordertobesocially andenvironmentallyresponsible

Guidance

Thereisevidenceofemployeeinstructionsoroperationalprocessrelatingto on-siteauditsofthecompany'ssuppliers,unannouncedorannounced,to identifynon-conformancestothemandatorysustainabilityrequirements

Regularsupplierassessment(e.g.questionnaire)onenvironmentalorsocialpractices

Information

Thecompanyhasprovidedformalizeddocumentsthatdemonstrateevidenceof asupplierassessment(e.g.questionnaire)onenvironmentalorsocialpractices.

Guidance

Thereisevidenceofaquestionnaire-basedreviewofasupplier'ssustainability practiceswhichisremoteeitherdonebyathirdpartyordirectlybythesupplier withoutverification(ie self-assessment)

Trainingofbuyersonsocialandenvironmentalissueswithinthesupplychain

Information

Thecompanyhasprovidedformalizeddocumentsthatdemonstratetrainingof buyersonsocialandenvironmentalissueswithinthesupplychain

Guidance

Thereisevidenceofatrainingmaterials,programsandadditionalevidenceof trainingexecutionsuchasprogressreports,certificationsofcompletionwith companyname Thisdemonstratestrainingofthecompany'sprocurement professionalsonsustainablepurchasingtoensuretheirunderstandingofsocial andenvironmentalissuesandtheirintegrationintotheprocurementfunction

Sustainabilityriskanalysis(i.e.priortosupplierassessmentsoraudits)

Information

Thecompanyhasprovidedformalizeddocumentsthatdemonstrateevidenceof aCSRriskanalysisprocesstoidentifywhichsuppliers,productsorpurchasing categoriesexposethecompanytosustainabilityrisks

Guidance

Thereisevidenceofaprocesstoidentifywhichsuppliers,productsor purchasingcategoriesexposethecompanytosustainabilityrisks Theresultof thisriskanalysisdemonstratesevidenceofconsiderationwhetherfurtheraction shouldbetakenonaparticularsupplier,productorpurchasingcategory

Results

TotalgrossScope3upstreamGHGemissionsvalueconfirmedinsupportingdocumentation

ReportingontotalgrossScope3upstreamGHGemissions

Declaresusingnotin,tantalum,tungsten,gold,and/ortheirderivatives(Notverified)

Materialityanalysisinsustainabilityreporting

Standardreportingonsustainableprocurementissues

Information

Guidance

Reportingitemsarestandardintermsofqualityandquantity,docoverthemain issues,aremeaningfulenough,andareregularlyupdatedKPIsmayinclude(but arenotlimitedto):thepercentageofsupplierscoveredbysustainable procurementmeasures,andpercentageofbuyerstrainedonsustainable procurementissues.Comprehensivereportingonsustainableprocurement issueswilladditionallyhaveKPIsreportedinaformalpublicdocumentavailable tostakeholders,andwillbeincompliancewiththeGlobalReportingInitiative guidelinesorotherexternalsustainabilityreportingstandards

ImprovementAreas

Actions

High Noconclusivedocumentationontheintegrationofsocialorenvironmentalclausesintosupplier contracts

Information

Thecompanylacksevidenceofformalizeddocumentsthatdemonstratethe integrationofsocialorenvironmentalclausesintosuppliercontracts

Guidance

Thereisnoconclusiveevidenceofprovisions/clausesinbusinesscontractsthat coverlaborpracticesandhumanrightsissuessuchasgoodworkingconditions, healthandsafetyprecautionarymeasures,anti-discrimination/anti-harassment measuresand/orenvironmentalissuessuchasenergyconsumptionandGHG emissionsreduction,biodiversity,orwastemanagementinitiativeswhichare notdirectlyconnectedtothecontractsubjectmatterwiththeaimtosetthe expectationsonsustainability

Low Noconclusivedocumentationonsustainableprocurementobjectivesintegratedintobuyer performancereviews

Information

Thecompanylacksevidenceofformalizeddocumentsthatdemonstratethe integrationofsustainableprocurementobjectivesintobuyerperformance reviews

CorrectiveActioninprogress

Guidance

Thereisnoconclusiveevidenceofaprocesstointegratesustainable procurementobjectivesintobuyerperformancereviewsthroughamechanism thatintegratesthesustainabilityperformanceofsuppliersintotheperformance appraisalofbuyers

Low Noconclusivedocumentationonactionstobuildcapacityand/orincentivizesupplierson sustainabilitymanagement

Information

Thecompanylacksevidenceofformalizeddocumentsthatdemonstrate capacitybuildingofsuppliersonenvironmentalorsocialissuesthrough correctiveactionsand/ortrainingstoimprovetheirunderstandingof environmentaland/orsocialissues

CorrectiveActioninprogress

Guidance

Thereisnoconclusiveevidenceofproactiveorcorrectiveactioncapacitybuildingtrainingmaterialsand/orprogramstosupplierswiththeaimof improvingtheirunderstandingofenvironmentaland/orsocialissues.

10.360°WATCHFINDINGS

27Nov2024|

ImpactonScore Neutral validfrom29Jan2025to27Nov2029

Norecordsfoundforthiscompanyon ComplianceDatabase

360°WatchFindingscompriserelevantpublicinformationaboutcompanies'sustainabilitypracticesthathavebeenidentifiedviamorethan 10,000datasources(includingNGOs,pressandtradeunions).360°WatchFindingsareincorporatedintotheEcoVadisassessmentandcanhave positive,negativeornoscoreimpact.

EcoVadisisconnectedtothefollowinginternationalsources:

-Sustainabilitynetworksandinitiatives(eg AccountAbility,BusinessforSocialResponsability,CSREurope) -Tradeunionsandemployers’organizations

-Internationalorganization(eg UnitedNations,EuropeanCourtofHumanRights,GlobalCompact,InternationalLaborOrganization,World Bank)

-NGOs(eg ChinaLaborWatch,Greenpeace,WWF,MovimentoDifesadelCittadino)

-Researchinstitutesandspecializedpress(eg CSRAsia,BlacksmithInstitute,Corpwatch)

11.SPECIFICCOMMENTS

Additionalcommentsfromouranalystspertainingtotheassessment

Specificcomments

Norecordsfoundinthirdpartyriskandcompliancedatabase

Sincethelastassessment,theoverallscorehasincreasedthankstotheimplementationofadditionalpolicies

12.CONTACTUS

Anyquestionsorneedhelp?VisitourHelpCenteratsupportecovadiscom

APPENDIX:

INDUSTRYRISKPROFILE

Discovertheprimarysustainabilityrisks,regulations,hottopicsandbestpracticesrelatedtospecificindustries.

EcoVadisdeterminesindustrybasedontheInternationalStandardIndustrialClassificationofAllEconomicActivities(ISIC),whichisacompilationofallglobal economicactivitiespublishedbytheUnitedNationsStatisticalCommissionItsmainpurposeistoprovideasetofactivitycategoriesthatcanbeutilizedforthe collectionandreportingofstatisticsaccordingtosuchactivities.

ItispossiblethatacompanyhasoperationsinmorethanoneindustryInthesecases,EcoVadisclassifiescompaniesbasedontheirmainareaofoperation,as determinedbysustainabilityriskand/ortotalrevenue.

CRITERIAACTIVATIONBYTHEME:

Discovertheprimarysustainabilityrisks,regulations,hottopicsandbestpracticesrelatedtospecificindustries.

Environment

Medium Energyconsumption&GHGs

Non-activated Water

Non-activated Biodiversity

Non-activated AirPollution

Medium Materials,Chemicals&Waste

Non-activated ProductUse

Non-activated ProductEnd-of-Life

Medium CustomerHealth&Safety

Medium EnvironmentalServices&Advocacy

Labor&HumanRights

EmployeeHealth&Safety

WorkingConditions

SocialDialogue Medium CareerManagement&Training

Non-activated ChildLabor,ForcedLabor&HumanTrafficking

Medium Diversity,EquityandInclusion

Non-activated ExternalStakeholderHumanRights

Ethics

Medium Corruption

Definition

Energyconsumption(egelectricity,fuel,renewableenergies)used duringoperationsandtransport Greenhousegasesdirectandindirect emissionsincludingCO2,CH4,N2O,HFC,PFCandSF6Alsoincludes productionofrenewableenergybythecompany

Industryissues

Companiesengagedinwholesaleactivitiesrequireenergy consumptionforadministrativeofficesandwarehousingfacilities (lighting,heating,etc),aswellasthetransportationofgoods,which requiresasignificantamountoffuelenergy Therearenumerousways toreduceenergyconsumptionandemissionscausedbythese activitiesoftransportationandstoragesuchasoptimizationofroutes fortransportvehicles,improvementofenergyefficiencyofbuilding (throughheatingsystems,insulationetc) Wholesalerswithinternal transportfleetscanalsoreduceconsumption,andthereforeGHG emissions,throughtheuseoflow-emission,fuelefficientvehicles

Medium Materials,Chemicals&Waste

Definition

ConsumptionofalltypesofrawmaterialsandchemicalsNonhazardousandhazardouswastegeneratedfromoperations.Also includesairemissionsotherthanGHG(egSOx,NOx)

Industryissues

Forcompaniesengagedinwholesaleactivities,theprimarysourceof wasteisfrompackagingthatconsistsofplasticandcardboard,and materialsnecessaryfortransportationofproducts,includingwooden palletsGenerally,thesewastematerialsaretheresultofdamage duringtheshippingprocesswhich,insuchsituations,require repackagingofproductspriorresaleLesssignificantwastesourcesfor wholesalersincludeofficewastesuchaspaperandinktonercartridges. Theenvironmentalimpactsofwastefromwholesalecompaniescanbe reducedbyrecyclingplasticsandcardboard,recyclingpalletsand marketingandpromotingproductsviaon-linesourcesratherthanthe distributionofpapercatalogs.

Industryissues

Althoughwholesalecompaniesdon’tmanufacturetheproductsthat theysell,theyshouldchoosetosellproductsthatmeetcertainhealth andsafetystandards.Plasticproducts,includingthoseusedas promotionalproducts,potentiallycontainharmfulsubstances, particularlywhentheyaremanufacturedincountrieswithweak producthealthandsafetylawsand/orinstitutionstoenforceexisting laws.CompaniesengagedinwholesalingactivitiesshouldhaveHAACP andproductrecallprogramsinplaceforpotentialpost-saleproduct breachesAdditionally,wholesalersshouldmonitorwheretheproducts theypurchaseoriginateinordertoprovidemoresupplychain transparency

Definition

Programsimplementedtopromotethesustainableconsumptionof theirownproductsorservicesamongtheircustomerbaseThiscriteria includesthepositive/negativeindirectimpactsoftheuseofproducts andservices.

Industryissues

Householdgoodsincludeawiderangeofproductswithdifferent specifications,someofwhicharemoresustainablymanufacturedthan otherAsaresultoftheavailablehouseholdproductsonthemarket, wholesalecompaniescanhaveasubstantialimpactonconsumption habitsbychoosingtomarketonlyproductswithreduced environmentalandsocialimpactsTheabilitytoincludeintheir catalogsitemswithreducedimpactscanprovidethenecessary incentiveforsuppliersandcustomerstoproduceandsource sustainablematerialsandproducts(e.g.solarpoweredequipment, recyclablestationery,andwoodenitemssourcedfromsustainable forestry) Justassustainabilityhasbecomeapriorityforfoodand beveragewholesalersasaresultofmarketdemands,itwilllikely becomeagrowingstrategicissueinthewholesaleofhousehold goods(1)

Definition

Dealswithhealthandsafetyissuesencounteredbyemployeesatwork ieduringoperationsandtransport Includesbothphysiologicaland psychologicalissuesarisingfrom,amongothers,dangerous equipment,workpracticesandhazardoussubstance.

Industryissues

Whilewholesalersaregenerallynotengagedinmanufacturing activities,productassemblyisoftenasecondaryservicethat wholesalersprovide;therefore,employeehealthandsafetymeasures shouldbeimplementedatallofficesandwarehouses.Inofficesettings, non-ergonomicworkingstations,stressandpsychologicalissuescan resultwithoutadequatemeasuresInwarehousefacilities,healthand safetyissuesthatrequireattentionincludemachineryoperations, productchemicalexposure,andrepetitivestraindisorderassociated withheavyliftingInordertoreduceemployeehealthandsafetyrisks, wholesalecompaniesmustimplementnecessarymeasures,including trainingrelatedtoliftingandsittingtechniques,forkliftandvehicle training,andhazardousmaterialhandlingmeasures Medium

Definition

Dealswithworkinghours,remunerationsandsocialbenefitsgranted toemployees

Industryissues

AccordingtoPwC'sGlobalGenerationalStudy,giventheopportunity, 64%ofMillennials(and66%ofnon-Millennials)wouldliketo occasionallyworkfromhome(2) Apartfromstandardworking conditionsapplicabletoanyactivity(e.g.workinghours,holidays, wagesandbenefits),companiesengagedinwholesaleactivitiesface non-specificissuesduetothemanufacturingactivityinvolving employees,butbecauseoftheheavyliftingnecessaryinwarehouses, excessiveworkinghoursinthissectorcanbecomeanemployeehealth andsafetyissueMeasuressuchasshiftallowance,personal&medical insurancecanbetoimprovework/lifebalancebyreducingthe consequencesoftheirpositionintheirlifeoutsideofwork

Importance

Sustainabilityissue

Labor&HumanRights

Medium SocialDialogue

Definition

Dealswithstructuredsocialdialogueiesocialdialogdeployed throughrecognizedemployeerepresentativesandcollective bargaining

Medium

Definition

CareerManagement&Training

Dealswithmaincareerstagesi.e.recruitment,evaluation,trainingand managementoflayoffs

Industryissues

TheGlobalpoll2012ledbytheInternationalTradeUnion Confederation(ITUC)showsthat70%ofworkersfrom13countries worldwidethinkcurrentlaborlawsprovideinadequatelegalprotection onwages,and44%thinkthelegalframeworkdoesnotensure reasonableworkinghours(3) Asoundandstructuredsocialdialogis thusofimportance

Industryissues

Astrongworkforceprovidesthebasisforasuccessfulcompany.In ordertofostertheircommitment,manufacturersoffurnituremust continuallyinvestintraininganddevelopmentoftheiremployees Whilehealthandsafetyiscriticalandispartofthesectiononemployee health&safety,technicaldevelopmentsmeancontinualtrainingon moregeneralissuestotheindustryisofimportanceforemployeesin thissector

Medium Diversity,EquityandInclusion

Definition

Dealswithdiscriminationandharassmentpreventionattheworkplace Discriminationisdefinedasdifferenttreatmentgiventopeoplein hiring,remuneration,training,promotion,termination;basedonrace, nationalorigin,religion,disability,gender,sexualorientation,union membership,politicalaffiliationorageHarassmentmayinclude physical,psychologicalandverbalabuseintheworkenvironment.

Industryissues

Promotingdiversitythroughnon-discriminationpoliciesandpractices haspositiveimpactsonbothworkplacemotivationandhasbeen showntoDiversityatworkontheotherhandisbelievedtohave positiveimpactsoncompanies’financialperformanceWheneffective non-discriminationpoliciesnotinplacehowever,companiesrisk financialpenaltiesincountriesthathavelawsandregulations prohibitingdiscriminationbasedonvariouspersonalcharacteristics Giventhelow-skilledworkforceengagedinwarehousingoperations, thesectorattractsimmigrants,refugeesandotherunder-represented (vulnerable)groups,whichshouldbeprovidedequalopportunitiesto accessjobs

Definition

Dealswithallformsofcorruptionissuesatwork,includingamong otherthingsextortion,bribery,conflictofinterest,fraud,money laundering

Industryissues

Corruptionandbriberyissuesaremajorissuesforanycompany, particularlywhenoperatinginriskcountriesRegulationssuchasthe ForeignCorruptPracticeAct(FCPA)intheUSaddresstheseissuesand makeitunlawfultoofferoracceptpaymentsforthepurposesof obtainingspecialprivilegesorretainingbusinessThewholesale sector’spositioninglobalsupplychainsexposescompaniesto incentives,includingbonusstructuresanddiscountingthatcross ethicalboundariesorcanbeperceivedasbribery Additionally, wholesalerssourceproductsfrom,andtransportsourcedproducts through,identifiedhighriskcountriesexposingthemtoincentivesto paybribesorengageinfraudulentbook-keepinginordertocover bribespayedWholesalecompaniesmustimplementmeasuresto preventcorruptionandbriberyintheiroperations(4) Effective measuresincludeanti-corruptiontrainingandwhistle-blowersystems

Medium ResponsibleInformationManagement

Definition

Dealswiththird-partydataprotectionandprivacywhichencompasses theprotectionofcustomerpersonalidentificationinformation(PII) andthirdpartyintellectualpropertyrights

Industryissues

Companiescollect,processandshareconfidentialinformation belongingtothird-partiesinordertooperatetheirbusinessThirdpartyconfidentialinformationincludesemployeeandconsumer personalidentificationinformation,thirdparties’intellectualproperty, andbusinesspartnertradesecretsCompaniesarelegallymandatedin severaljurisdictionstomanagethirdpartydataresponsibly Breaches ofthird-partydata,includingproprietaryintellectualproperty,trade secretsandemployeeandconsumerPIIexposecompaniesto operationalseizures,financialandreputationalimpactscausedby stakeholderlawsuitsandregulatorypenaltiesThefinancialimpactsof informationsecuritybreachescanbebothimmediateanddrawnout overseveralyears,duetopossiblelitigationactionbypartieswholost confidentialityoftheirinformationentrustedtothebreached company Thecostsofregulatoryviolationsremainsevere,and proposedchangestomajorregulatoryframeworksinmajorcountries arelikelytoimposegreaterfinesPonemonInstituteestimatesthe globalaveragecostofacyber-attacktobeUS$3.86million(6).Beyond directregulatoryandfinancialpenalties,breachesinacompany’ informationmanagementsystemcancauselongtermdistrustinthe company’informationsecuritymanagement Almostimmediatelyafter Target’sinformationbreach,thecompany’netearningsforthefourth quarterweredown46percentfromthesameperiodtheyearbefore Overtime,TargetwillpayanestimatedUS$14billionwhenfactoring ongoinglegalcosts,class-actionlawsuitsbyconsumersandbusiness partners,andcreditmonitoringservicesforaffectedconsumers(7) In orderforcompaniestomanageoperationalandlegalrisksassociated withinformationsecuritybreaches,itisvitalthatrobustinformation securitymanagementsystemsaredevelopedandimplementedacross totheoperationalscopeCompaniesshouldperformvulnerability assessments,implementaccessanddisclosurecontrolsandprovide thoroughtrainingforallemployeesresponsibleforprocessingthirdpartydataAnadequateincidentresponseprocedurecapableof preventingfurtherdataloss,communicatingwithexposed stakeholders,andsystemsupdatesisnecessarytomeetlegal requirementsinkeyjurisdictions.

Definition

Dealswithenvironmentalissueswithinthesupplychainie environmentalimpactsgeneratedfromthesuppliersand subcontractorsownoperationsandproducts

Industryissues

Manyoftheproductsthathouseholdgoodwholesalerssourceare manufacturedinidentifiedhighriskcountries.Issuespersistin manufacturingfacilitiesrelatedtoprocessenergyconsumptionand GHGemission,primarilyinthemanufactureofplasticpromotional productsAdditionally,wholesalecompaniesaresubjectedtoproduct safetyissuesthatresultfrommanufacturingprocesses,includingthe presenceofhazardousmaterialsandsubstancesincertaingoodsNot onlycansuchchemicalsharmcustomersattheendofthesupply chain,butwholesalecompanyworkerscanbeinjuredifMaterialSafety DataSheet(MSDS)informationisnotprovidedregardingthe chemicalspresentinproductsWholesalersshouldengagesuppliersin bestmanagementpracticesandprovidesupplierswithsustainable specificationsinadherencewithregionalregulationsrelatedto chemicalusageFactoryaudits,particularlyinidentifiedhighrisk countries,arealsoeffectivetoolstomitigateproductsafetyand processconcerns(5)

High SupplierSocialPractices

Definition

Dealswithlaborpracticesandhumanrightsissueswithinthesupply chaini.e.laborpracticesandhumanrightsissuesgeneratedfromthe suppliersandsubcontractorsownoperationsorproducts

Industryissues

AsnotedinSupplierEnvironmentalPracticescriteria,muchofthe manufacturingworldwideoccursinidentifiedhighriskcountries,which requiresaneffectivesustainableprocurementprogramtoprevent labor,humanrightsandunethicalsituationsfromoccurringThe manufacturinglocation,combinedwiththelow-skilledworkforceand vulnerablesocialstatusthatcharacterizethemanufacturinglabor marketsetthegroundforpotentialhumanrightsabuses,including poorworkingconditions,ortheinabilitytojoinunionsinmany countriesThiscreatesavolatilesupplychainthatincreasesreputation andlogisticalrisksforwholesalers.Socialauditsshouldbeperformed onmanufacturingfacilitieslocatedinidentifiedhighriskcountries Theycanbefollowed-upbycapacitybuildingeffortstoscalelaborand humanrightsmanagementpracticestomitigatetherisksfor wholesalecompanies

KeyindustryStrengths

Provisionofeco-friendlyorethical products

Policiesonmajorethicsissues

On-siteauditsofsupplierson environmentalorsocialissues

Regularsupplierassessment(eg questionnaire)onenvironmental orsocialpractices

AllcompaniesratedbyEcoVadisinthisindustry

KeyindustryImprovementAreas

Noformalizedenvironmental policy

Noreportingonsustainable procurementissues(eg percentageofsuppliersevaluated)

Nosustainableprocurement policy

Nosustainableprocurement measuresinplace

AllcompaniesratedbyEcoVadisinthisindustry

SustainabilityKPIsOverview

MainRegulationsandInitiatives

CodeofconductbyIPPAG(InternationalPartnershipfor PremiumsandGifts)

http://wwwippagnet/codeofconducthtml?PHPSESSID=80e188610136d1711 8c2c2ab420e02f9

CodeofconductfromIPPAG(InternationalPartnershipforPremiumsand Gifts),aninternationalconsortiumofcompaniesspecialisedin promotionalmerchandise

Environment

CodeofbusinesspracticesbyICTI(InternationalCouncilof ToysIndustries)June2001

http://wwwtoy-ictiorg/info/codeofbusinesspracticeshtml

ICTI(InternationalCouncilofToysIndustries)promotesinternationaltoy safetystandardsandaresponsibleattitudetoadvertisingandmarketing tochildren

Allthemes

CodeofconductbyPPP(PlateformPromotionalProducts)

http://wwwppp-onlinenl/assets/ /PPPMVOCertificatieschemavoordrukdo

ThePlatformPromotionalProducts(PPP)isaNetherlandAssociationof businessinthetradeofpromotionalproductsfoundedinautumn2002, thathas300membersMemberscommitthemselvestosigningtheCode ofConduct

Allthemes

StandardISO14000(InternationalStandardOrganisation)

http://wwwisoorg/iso/iso14000essentials

TheISO14000familyaddressesvariousaspectsofenvironmental management

Environment

InternationalLaborOrganization'sFundamentalConventions

http://wwwiloorg/wcmsp5/groups/public/---ednorm/---declaration/documen ts/publication/wcms095895.pdf

Regulatory

TheGoverningBodyoftheInternationalLabourOfficehasidentified eightConventionsasfundamentaltotherightsofhumanbeingsatwork Theserightsareapreconditionfor12theothersinthattheyprovidea necessaryframeworkfromwhichtostrivefreelyfortheimprovementof individualandcollectiveconditionsofwork

Labor&HumanRights

StandardSocialAccountability8000(SA8000)

http://www.sa-intl.org/index.cfm?fuseaction=Page.viewPage&pageId=617&pa rentID=473

SA8000isaglobalsocialaccountabilitystandardfordecentworking conditions,developedandoverseenbySocialAccountability International(SAI)

Labor&HumanRights

GRI-Logistics&Transportationsectorsupplement,Pilot Version10-May2006

http://wwwglobalreportingorg/ReportingFramework/SectorSupplements/Logi sticsAndTransportation/LogisticsAndTransportationhtm

TheLogisticsandTransportationSectorSupplementaddressesthekey sustainabilityissuesforthissectorIthasbeendesignedforgeneraluse bycompaniesoperatingwithinthesectorusingdifferentmeansof transportation

Allthemes

Charte2FPCO(fédérationfrançaisedesprofessionnelsdela communicationparl'objet)

http://www2fpcocom/adhesionhtml

TheFédérationFrançaisedesProfessionnelsdelaCommunicationpar l'objet(2FPCO)isaFrenchAssociationofPromotionalitemscompanies Ithasdeveloppedachartthatallmemberoftheassociationhasto endorse

Allthemes

UniversalDeclarationofHumanRights

http://wwwunorg/Overview/rightshtml

Regulatory

TheUniversalDeclarationofHumanRights(UDHR)isanadvisory declarationadoptedbytheUnitedNationsGeneralAssembly(10 December1948)

Labor&HumanRights

StandardOHSAS18001(OccupationalHealthandSafety AssessmentSeries)

http://wwwohsas-18001-occupational-health-and-safetycom/indexhtm OHSAS18000isaninternationaloccupationalhealthandsafety managementsystemspecification.

Labor&HumanRights

ForeignCorruptPracticesActof1977

http://wwwusdojgov/criminal/fraud/fcpa/

Regulatory

TheForeignCorruptPracticesActof1977(FCPA)prohibitspayments, gifts,orPracticesActcontributionstoofficialsoremployeesofany foreigngovernmentorgovernment-ownedbusinessforthepurposeof gettingorretainingbusiness

Ethics

UnitedNationsGlobalCompact(10principles)

http://wwwunglobalcompactorg/AboutTheGC/TheTenPrinciples/indexhtml

TheGlobalCompactaskscompaniestoembrace,supportandenact, withintheirsphereofinfluence,asetoftenprinciplesintheareasof humanrights,labourstandards,theenvironment,andanti-corruption:

UnitedNationsConventionagainstCorruption(UNCAC) http://wwwunodcorg/unodc/en/treaties/CAC/indexhtml

Regulatory

TheUNCACisthefirstleg12ybindinginternationalanti-corruption instrument Inits8Chaptersand71Articles,theUNCACobligesitsStates Partiestoimplementawideanddetailedrangeofanti-corruption measuresaffectingtheirlaws,institutionsandpractices

Ethics

Allthemes OECDguidelinesformultinationalenterprises http://wwwoecdorg/about/0,2337,en26493488911111,00html

StandardGlobalReportingInitiative's(GRI)

http://wwwglobalreportingorg/Home

TheGRIisanetwork-basedorganization,thathassetouttheprinciples andindicatorsthatorganizationscanusetomeasureandreporttheir economic,environmental,andsocialperformance.

Allthemes

Carbondisclosureproject

https://www.cdp.net

CDPisaninternational,not-for-profitorganizationprovidingtheonly globalsystemforcompaniesandcitiestomeasure,disclose,manageand sharevitalenvironmentalinformation

Environment

TheGuidelinesarerecommendationsaddressedbygovernmentsto multinationalenterprisesoperatinginorfromadheringcountries.They providevoluntaryprinciplesandstandardsforresponsiblebusiness conductinavarietyofareasincludingemploymentandindustrial relations,humanrights,environment,informationdisclosure,combating bribery,consumerinterests,scienceandtechnology,competition,and taxation

Allthemes

StandardISO26000(InternationalStandardOrganisation)

http://wwwisoorg/iso/pressreleasehtm?refid=Ref972

ThefutureInternationalStandardISO26000,Guidanceonsocial responsibility,willprovideharmonized,glob12yrelevantguidancebased oninternationalconsensusamongexpertrepresentativesofthemain stakeholdergroupsandsoencouragetheimplementationofbest practiceinsocialresponsibilityworldwide

Allthemes

Sources

1-WhySustainabilityMakesBusinessSense

http://wwwenvironmentalleadercom/2014/09/09/why-sustainabil ity-makes-business-sense/

2-PwC'sNextGen:AGlobalGenerationalStudy

http://wwwpwccom/enGX/gx/hr-management-services/pdf/pw c-nextgen-study-2013pdf

3-ITUCGlobalPoll2012

https://wwwituc-csiorg/IMG/pdf/itucreport2012pdf

4-WorkplaceViolenceandHarassment:AEuropeanPicture

https://oshaeuropaeu/en/publications/reports/violence-harassm ent-TERO09010ENC/

5-GlobalFraudReport-Kroll

http://wwweconomistinsightscom/sites/default/files/FraudRepor tEnglish-UKSeptember07.pdf

6-GoingforCoke

http://wwweconomistcom/node/231963

7-LarryPonemon,2018,CalculatingtheCostofaDataBreachin 2018,theAgeofAIandtheIoT

https://securityintelligencecom/ponemon-cost-of-a-data-breach-2 018/

8-AndrewRoberts,2015,LegalRamificationsofDataBreaches

https://wwwstratokeycom/blog/Legal-ramifactions-of-data-breac hes

9-SupermarketSweep

http://wwweconomistcom/node/11289136?zid=294&ah=71830d6 34a0d9558fe97d778d723011d