Case Study for An Android Mobile CRM Extension Application For Personal

Case Study for An Android Mobile CRM Extension Application For Personal

Brainvire Infotech Pvt. Ltd www.brainvire.com

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Š 2014 Brainvire Infotech Pvt. Ltd

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Client Requirement ➢

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Jotcall - A Mobile CRM Extension App is a mobile CRM extension app An intuitive user interface optimized for the latest technology to increase productivity and efficiency By turning your mobile devices into a valuable business tool The explosion of mobile phones has made them a nearly constant companion for many individuals Now, electrify your experience with Jotcall mobile CRM app that allows you to access critical information on the GO

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It will help to boost the productivity of sales people, field technicians etc

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With Jotcall’s Enterprise version on the way for organizations of any shapes and sizes

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With Personal Free and Personal Pay versions, Jotcall will adjust with the individual needs of the user in an efficient manner

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App Features Includes: ➢

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Intuitive Layouts and Graphics: Highly alluring and engaging UI designs brings richness of the visuals Access and Edit Information from Anywhere: The first release of Jotcall mobile app will include Personal Free version Use Your Way with our Cloud Powered Option: Jotcall’s Personal Pay or Web Version brings advantages for people who are always online Get the Information you need exactly when you need it: Streamline your business processes and workflow with Jotcall’s Enterprise version

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© 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

Project Challenges ➢

Back and forth data syncing and ensuring safe and secure transfer of data

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Note making function after every call came as a challenge to the team

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Understanding the complete app structure (Personal Free, Personal Pay & Enterprise) and reviewing concepts unique to Android environment Incorporating powerful note search capabilities with proper display of notes showing the recent conversation history on the top Jotcall’s Enterprise version involved integrating feature with other CRM system and software Maintaining access to the critical information via robust cloud servers such that the user can access any data with ease

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Technologies Used Operating System & Server Management

Android OS, Multi-Server Architecture with Staging & Productionenvironment through Version controlling releases Load Balancer, Apache optimization, security and SSL implementation, scheduler for backups, alert monitoring system integration, server performance tuning at regular intervals, software firewall configuration and maintenance, email server configuration etc

Development Tools & Environments

PHP5+, AJAX, HTML5, CSS3, Java Script, Android SDK, Eclipse etc.

Database

SQLite Database, DB Clustering, DB Optimization, High Availability, Master – Slave Replication, Query optimization, Slow Query Optimization, scheduler for backups, Alert Monitoring System integration etc.

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Š 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

Manpower Project Leader

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Developers

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Designers

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Quality Assurance Testers

1

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Š 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

Planning ➢

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Personal data storage on the user’s personal mobile device as well as cloud powered data storage means you will never lose your data Save time by jotting notes as per contact basis and also use colored label categorize to differentiate contacts Enabling searching of recent call logs and relevant notes using powerful search capabilities Continuous syncing and smooth transfer of data Jotcall is integrated with Salesforce CRM, SugarCRM & VtigerCRM to increase the functionality of the app to smoothly access any data anywhere, anytime Extensive research was carried out to study various CRM system Software while incorporating integrating feature with the user’s existing CRM in the Enterprise version of Jotcall

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© 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

Architecture ➢

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The middleware level includes Runtime and Libraries The Runtime include score libraries, providing most of the functionality available in the core libraries of the Java programming language Dalvik virtual machine which allows every Android application runs in its own process The Libraries is used by various components of the Android system such as Media Libraries, 3D libraries

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Android relies on Linux version for core system services

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The kernel also acts as an abstraction layer

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© 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

Sources : http://www.brainvire.com/jotcall-a-mobile-crmextension-app/

Contact Info : 1-631-897-7276 Email : info@brainvire.com Website : www.brainvire.com

http://www.brainvire.com

Š 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com

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http://www.brainvire.com

Š 2014 Brainvire Infotech Pvt. Ltd

info@brainvire.com