Motor Trade July 2023 NT

Rhino's Diesel Services

Rhino's Diesel Services might have moved just 12km from Winnellie to its new workshop in Yarrawongabut it feels like a world away.

National Electric Vehicle Strategy

The Federal Government’s inaugural National Electric Vehicle Strategy will help Northern Territorians reduce their emissions.

UK & Ireland Delegation

Skill shortages have long been a challenge and the Global Worker Attraction Campaign promoted the unique lifestyle and exciting automotive job opportunities in the NT.

The Palmerston Youth Skills Centre, on the outskirts of Darwin, runs courses in Automotive Vocational Preparation, as well as Construction, Cookery,

Chair’s Report

Following consecutive interest rate increases, combined with ongoing inflationary pressures, consumer sentiment is currently lower now than during the height of the COVID pandemic. Households are tightening their budgets and reassessing disposable income. As a point of reflection, it means our industry must sharpen our focus on the products and services we offer against evolving consumer demand and expectations.

This reinforces how important it is for the Motor Trade Association to be available to support you. It remains a priority of the organisation to continue delivering high-quality services, skills and employment

solutions to help automotive businesses navigate economic, workplace and labour headwinds. In both the short and long-term, skill shortages are persisting and often top of mind. No business is immune to the tight labour market. To assist overcome this challenge the MTA is deploying a range of strategies – a one size fits all approach does not cut it in 2023. This includes renewing the MTA’s presence at local events, such as the recent Alice Springs Careers Expo, to highlight the diverse and rewarding career pathways across our industry. And as you know – once apprentices embark on their trade it is also important we provide the right support for them to complete it.

The MTA’s Automotive Industry Mentoring Program is making great strides by boosting apprentice retention rates. Apprentices will be supported to finish their qualifications where they will have access to external support to discuss both work and personal matters in depth with our careers mentor who can assist them.

Northern Territory Industry Careers Mentor Phil Wyley continues to sign new apprentices up to this initiative. On the fiscal front, it appears we are now well and truly in a postCOVID economy. Recent Federal and Territory Budgets have affirmed that governments are prudently managing their finances. To this end, the MTA was disappointed that the Federal Government’s Instant Asset Write Off Scheme decreased to $20,000 from 30 June 2023. Small business could previously claim for a piece of new equipment, including a vehicle or machinery, worth up to $150,000. In coordination with other

state and territory counterparts, the Motor Trade Association of Australia formally requested the government to allow the current $150,000 Instant Asset Write Off to be claimable for vehicles ordered over the past 12 months but not yet delivered due to supply chain constraints. The Budget measure will render these investments ineligble under the new Instant Asset Write Off arrangements.

On an operational level, I have been impressed with CEO Darrell Jacobs, his executive staff and the wider MTA team. The MTA exists to serve its members. Please continue to call on their expertise where no job should be too large or too small to assist with.

I would also like to recognise the significant contribution of outgoing Motor Trade Association of Australia (MTAA) Chair Neville Gibb. Having been an MTA Member for more than five decades, he has been a longstanding contributor to the automotive industry culminating in board appointments, including most recently as Chair of the MTAA. I would like to thank him for his dedication and achievements on behalf of our industry. On a personal level he has been somebody I could always rely on and this is why I am humbled to succeed him as MTAA Chair. Having two appointments from within our organisation serve this national position further underpins our own efforts locally to stand up for members and your businesses.

Finally, I look forward to joining Darrell and the MTA team when we visit the Northern Territory shortly this month to engage with stakeholders and meet members.

MTA CHAIR FRANK AGOSTINO

CEO’s Message

In my first report to you in the previous MTA Trade Journal Magazine, I shared my vision for our industry organisation to be the best automotive skills, careers and service provider. After seven months into my role as CEO, this pursuit is underway.

I am fortunate to work with such a passionate and committed team, and I have been impressed on a daily basis with the expertise and dedication of our staff. No two days are the same and on one I

could be sharing a conversation with an apprentice and the next in a business’ workshop. It is my job as CEO to ensure our outcomes across these range of interests are achieving the high standards which members have come to expect.

Central to this includes being at the forefront of developments to the automotive industry. We are currently experiencing a revolutionary turning point representing some of the most significant innovations to mobility and transport seen in living memory. This is why the MTA is identifying further opportunities to deliver local upskilling training across the NT, including several courses of different length.

Whilst slower than other jurisdictions, more and more Territorians are choosing to purchase an Electric Vehicle and the MTA remains attuned to matching your skills to future requirements. This expertise is underpinned by our commitment to protect and grow the automotive retail, service and repair industry for the Northern Territory. It means that the best interests of the sector are considered in all our training and upskilling programs.

We know the transition to EVs will not happen overnight but we are seeing sales increase as new models and manufacturers continue to enter the Australian market. It is the MTA’s role to prepare automotive businesses for this and ensure we have the right settings and frameworks in place. This includes

providing input on the Federal Government’s National Electric Vehicle Strategy where we will continue to consult with members about proposed policies such as landmark fuel efficiency standards. This future of the automotive industry can only be supported though if businesses feel safe and confident to operate. Through our members, we continue to hear shocking examples of local theft and vandalism. Among other issues this will be a central focal point for discussions with the Northern Territory Government when I meet with them this month. There isn’t going to be a quick or easy solution but we have to start somewhere. At what point do we say enough is enough and that businesses do not deserve to put up with it?

Looking ahead there is still a lot of important work to do. We cannot rest on our laurels. This includes renewed calls to mandate the Motor Vehicle Insurance and Repair Industry Code of Conduct in the NT, working more closely with schools to promote the exciting opportunities in the automotive industry, as well as working with government to cut red tape and make the NT a competitive place to do business.

I look forward to working with you to strengthen the industry and am only ever a phone call away if you would like to raise anything with me or any of the MTA staff.

MTA CEO DARRELL JACOBS

Compare your merchant service today.

With Commonwealth Bank, MTA SA/NT members can receive special discounts on EFTPOS solution.

We can also offer a customised comparison^ of your current merchant service to Commonwealth Bank’s merchant solutions, to help you discover which product is right for you. We have flexible terminal and pricing options to suit your needs today and that can change with you in the future.

To find out how much you could save with Commonwealth Bank, contact MTA SA/NT on 08 8291 2000 or email mta@mtasant.com.au and they’ll put you in touch with a Commonwealth Bank Relationship Manager. Commonwealth Bank merchant cost comparison is available to compare all fee types & competitors. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Different assumptions and estimates could result in materially different results. On this basis, no representation or warranty, expressed or implied, is made as to the accuracy of the information or projections contained in this example.

thanks

– An Insight from Local Industry Leader

Guido Merlo has been in the automotive industry for as long as he can remember but some values still ring as true today as they did when he first became an apprentice.

“I love the fact that you can do a repair as best as you can and make a customer happy,” the MTA’s Northern Territory Zone Chair said.

Guido owns and operates Autocrash Express Repairs in Yarrawonga where he specialises in crash work at his body repair shop. A secondgeneration panel beater, his father had a shop in Darwin from the 1960’s where Guido ‘virtually grew up in the industry’ before getting his start at another local business owned by a family friend.

In addition to cars, his business also provides smash repair services for motorcycles, caravans, agricultural equipment and trailers. Whilst his customer service remains the same as always, Guido has witnessed significant changes.

“A lot evolved over time,” he says. “In the old days it was all total vehicle repairs whereas write-offs are now quite different. The insurance industry has a lot more control.

“There are also a wider range of the vehicles we are working on, many with different propulsion systems.

“This is why it is so important for anybody wanting to start their own

automotive business to do their homework. The industry is regularly changing and it is getting harder for smaller businesses without any prior experience.”

His strong advice to any local businesses is to join the MTA. Beyond the organisation’s services, he also enjoys contributing towards wider industry advocacy work.

“Running a business is never as smooth sailing as we might like but having the MTA up our sleeves is always a good thing,” he said. “The MTA is somebody you can talk to, particularly in terms of legal and workplace relations side of things.”

“We are stronger

to the MTA”

“...it is so important for anybody wanting to start their own automotive business to do their homework.”

Autocrash Express Repairs , Guido Merlo.

Rising Star Looks Back on Automotive Apprentice of the Year Award

For Panormitis Ampelas, becoming an automotive technician was a dream come true. With a lifelong passion for engines, he was inspired to pursue a career in the automotive industry. His hard work and dedication paid off when he landed an apprenticeship in Light Vehicle Mechanical Technology with My Autocare.

With unwavering determination, Panormitis worked hard to achieve excellent results throughout his apprenticeship, honing his skills and knowledge in the field, ultimately being crowned the 2022 TIO Automotive Apprentice of the Year.

“I was thrilled and grateful to receive this award. It's an honour. I’ve always enjoyed being able to diagnose a problem and fix it. Working on cars every day brings me immense joy,” he said.

One of the things that excites Panormitis the most about his job

is the way cars are developing with new technology. He is looking forward to staying updated with the latest advancements, and he is eager to apply his learnings to his personal car.

“I’m looking forward to starting a performance engine rebuild for my own car later this year. This will be my first engine rebuild, so I’m keen to apply my knowledge to this project.”

According to Panormitis, hard work, commitment, focus, and continuous learning are crucial to succeeding in the automotive industry. He advises aspiring mechanics to always ask questions and strive to exceed expectations.

“Always be prepared to ask questions and do more than what is expected of you. If you aim to do every single task extra well, no matter how simple, then you will thrive in the industry,” he recommends.

Panormitis is grateful to have pursued his automotive trade with the Motor Trade Association, and he appreciates the incredible support provided by his employer in completing his apprenticeship.

“The MTA's guidance and assistance has been invaluable in completing my apprenticeship and achieving my dream” he said. “My family and friends are also proud of my hard work and I hope to inspire others to pursue their career and passions with dedication.”

Panormitis is an excellent example of pursuing one's dreams with determination, and we wish him success in his future endeavours. The MTA’s 2023 TIO Automotive Apprentice Awards will be held later this year, bringing together the best and brightest of the Northern Territory automotive industry.

Panormitis Ampelas with Minister, Paul Kirby, and MTA SA/NT Chair, Frank Agostino.

National EV Strategy an Opportunity Not to Be Wasted

The Federal Government’s inaugural National Electric Vehicle Strategy will help Northern Territorians reduce their emissions and will increase the affordability of electric and hybrid vehicles.

The MTA had previously called on the NT Government to work with its federal counterparts to develop a nationally consistent transition plan to zero and low-emission vehicles.

MTA CEO Darrell Jacobs welcomed the development of a fuel efficiency standard as a key pillar of the strategy.

“Without a fuel efficiency standard manufacturers have been prioritising other markets which penalise car brands for not meeting emissions benchmarks,” Darrell said in response to the strategy’s release.

“Fuel efficiency standards were the missing piece and it will ultimately increase the range of more affordable vehicles that Northern Territorians can purchase. This is the green light towards cheaper electric vehicles.

“We know the transition will not happen overnight but the government’s strategy provides greater clarity to the automotive industry and motorists about the path forward.

“We are also pleased that the

government has listened to our calls and not banned the sale of petrol and diesel vehicles. Government funding support will also be required to equip the existing automotive workforce to know how to safely sell, service and repair EVs.”

Darrell said four out of five Australians want to charge their EV at home.

“The Northern Territory requires a comprehensive and fit-forpurpose charging network and access to affordable and reliable power to meet future demand,” he said. “We know the strength of local energy supply has been central to the take up of electric vehicles internationally.”

The strategy will also plan for the recycling and reuse of EV batteries. “EVs will bring new environmental waste challenges and so the time is right to introduce a comprehensive end of life vehicle policy,” explained Darrell.

“We should also be identifying how we can repurpose batteries and make them custom-fit for use within and beyond transportation.”

The Federal Government will now consult on the design of its fuel efficiency standards, including with the MTA, before they are announced shortly this year.

Emissions Standard

The Federal Government announced it will develop fuel efficiency standards as the pillar of its National Electric Vehicle Strategy. Fuel efficiency standards are frameworks that set a limit on the average emissions from new cars sold by each manufacturer, with the aim to gradually reduce this limit over time to achieve emission reduction targets.

Without a fuel efficiency standard in Australia global manufacturers have been prioritising other markets which penalise car brands for not meeting these emissions benchmarks.

While incentives and rebates are broadly established for electric vehicles, fuel efficiency standards will ultimately increase the range and further lower the cost of zero and low emission vehicles that Australians can purchase. The Federal Government will now consult on the design of its fuel efficiency standards, including with the MTA, before it is announced later this year.

The development and legislated introduction of the standards cannot however be expected to be a standalone solution to emissions reduction.

Complementary policies that incentivise consumer demand and ensure we have adequate charging infrastructure will be critical to support electric vehicles into the Australian market.

Uncollected Goods: It’s not mine and I want it gone!

Your business has completed a repair job or sourced a part for a customer, but they never collect their property. You’ve tried everything to contact the customer, without luck. The item takes up space at your premises, and you don’t want responsibility for safeguarding it any longer. You just want it gone.

The Uncollected Goods Act 2004 (the Act) tells you how to dispose of someone else’s property in the Northern Territory.

Firstly, determine the value of the item. While not essential, an independent valuation will demonstrate that you have exercised due diligence.

Four value categories apply to uncollected goods with different disposal requirements.

Low value goods worth less than $200 requires giving the owner oral or written notice of your intention to dispose of the goods. If no response after 28 days, you may dispose of

the goods by sale, destruction or otherwise.

Medium value goods range between $200 and $999. You must give written notice of your intention to dispose of the goods to the owner and others who may have an interest in the goods. The notice must contain the information listed in section 32 of the Act. If nobody comes forward within two months, the goods can be disposed of by public auction or private sale at a fair price.

High value goods range from $1000 to $6999. Written notice of your intention to dispose must be provided to the owner, other interested persons and the Commissioner of Police. If nothing has happened after three months, you must publish a notice in a Territory newspaper. After 28 days, the goods can be sold at public auction or private sale for a fair price. Disposing of goods above ‘high

value’ requires a Court order. Before proceeding to dispose of a vehicle valued at $200 or more, you must obtain an extract from the Personal Property Securities Register. If the vehicle is registered as stolen or encumbered, additional steps may be needed.

After disposal, keep all receipts and documents for at least three years. You may retain the proceeds of any sale to cover the charge and disposal costs, but you must pay any excess amount received to the Accountable Officer’s Trust Account.

If the proceeds don’t cover your expenses, you may recover losses from your customer through the Local Court.

For further information:

www.consumeraffairs.nt.gov.au/forbusinesses/uncollected-goods

NT Consumer Affairs

1800 019 319

consumer@nt.gov.au

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Rhino Charges Into New Yarrawonga Workshop

Rhino's Diesel Services  might have moved just 12 kilometres along Darwin’s Stuart Highway from Winnellie to its new workshop in Yarrawonga - but it feels like a world away.

Gone is the dusty workshop floor and muddy yard, barely visible from the highway and with access anything but straight-forward.

In its place is a fully concreted, sealed and freshly painted shop floor, complete with overhead crane and a robotic floor scrubber and sweeper that keeps the new digs in pristine condition.

“You just walk behind it and it mops and does everything you need, so the floor’s always kept nice and clean. The team love it,” said workshop manager Darryl Blake.

“Our business was obviously booming, we were going ahead in leaps and bounds.

“But where we were located wasn’t really suited for the work we were doing.”

So part owners Ryan Higgins and Nicole Hughes made the decision to find a place they could call their own, which they opened in January.

Darryl, who joined Rhino two years ago after 14 years with Territoria Civil,

deals with the mining companies that provide around half of their business.

He is also responsible for overseeing the running of the workshop, including quoting, invoicing and labour hire.

It’s the latter role which, to his frustration, occupies so much of his time.

FINDING STAFF

Finding and retaining accomplished diesel mechanics has evolved into a full-time job.

“It’s a captive market,” Blake said. “The mechanics really can dictate what they want.

“Australia wide, everyone is in the same boat. You’ve got to pay top dollar to get the staff.

“You’ve then got to be careful not to push your rates too high and push everyone away from you, so it’s a bit of a juggling act trying to keep everyone happy and keeping rates competitive to keep our work going at a decent rate.”

The demand for skilled diesel mechanics comes in part from the mining companies themselves but they pose only a minor threat.

A much bigger one comes in the

guise of contracting companies. “They are taking a lot of people from everyone because they are paying dollars that other people can’t pay because they don’t have the overheads,” Blake said.

“We’ve got a fleet of vehicles, we’ve got a hell of a lot of tooling that we’ve outlaid, all sorts of stuff that we’ve purchased and set up in the workshop to do the job and that all comes as an expense.

“So trying to keep our rate competitive -but also having the right gear to do the job properly - becomes a real juggling act.

“They are solely a labour hire company. It’s been a real issue for a lot of businesses.

“We’ve just got to make sure we’re competitive enough to keep our people.”

COMPETITION

But how does a small privately owned workshop compete with large companies that operates on a global scale?

“We have to try to entice them by offering them different incentives.

“We help them out where we can. Ryan will let them book some tools up and pay them off slowly.

“We also pay site allowances where they get a bonus to work on site.

“Not a day goes by where you’re not talking to someone, trying to convince them to stay.

“Just trying to keep people happy in the workforce is probably the biggest thing that you’ve got to do these days, otherwise you just lose people so quickly.

“When you get a good bloke, if he’s got the skills, you’ve really got to try to hang on to him.

“We do a lot of component rebuilds here and you’ve got to have the right person that can do that. It’s just not a general mechanic, it’s someone with a bit more skill.”

Hence finding and hopefully keeping skilled mechanics is very much a doit-yourself venture.

“We do a lot of training in-house as well and you’ve got to keep doing

that, otherwise the tradesmen are just not going to be around in the future.

“We hope that when we spend the money and train them, they stay with us and gain some more experience and give something back to the company as well.

“I’ve been a mechanic for 38 years. You’ve got to hand that knowledge on to people, otherwise it falls by the wayside.”

THE RIGHT FIT

Despite a growing interest in the trade, finding the right fit for apprenticeships is a key part of the puzzle.

“It’s a big thing that we push but it is getting harder getting the right apprentice.

“At the end of the day, they have to have the right initiative and the right attitude to go through and want to

come out a top quality tradespeople. "In the last five years, there’s been probably a kick back to trades where there are a lot more people who want to become a mechanic.

“Obviously some of them get into the trade and don’t really understand what the trade is. When they get in here and see it’s dirty and it’s dusty and it’s hot and it’s sweaty, some of them don’t like it.

“But we do have some good apprentices. It’s getting the work ethic into them that’s the hard part these days - making sure that they understand that while you’re working, someone’s paying for that.

“You’ve got to make sure that you’re working as hard as you can and to the best of your knowledge to be able to give value for money - that’s the hard thing to get across to people these days.

“Time is money.”

New MTA Members

Allan Stewart from AWS Mechanical 

Steven Ling, General Manager of Hidden Valley Ford 

Scott Davies from Northern Panel Works 

Directors Maurice Geunther and Shane Phillips from Darwin Motorcycles 

Step-By-Step Guide to Preparing a Social Media Calendar and Content

A social media calendar is a simple plan that outlines your social media content, including:

• what to post

• when to post

• where to post.

When you combine it with a scheduling tool, you can prepare your content in advance and then use automation to “go live” at the desired time. The following steps can be adapted to suit your needs.

Identifying Your Social Media Goals

Writing down your social media goals gives you a focus for your content. For instance:

1. If your aim is to increase brand awareness, you should focus on creating content that showcases your brand's personality and values

2. Want to generate leads? You should create content

that educates your audience about your products or services. Calls to action are critical.

3. If you want to drive website traffic, you should create content that includes links to your website.

Choosing the Right Social Media Platforms

Choose one or a handful social media platforms that suit your business goals, and is aligned with your target audience. Don’t try and do too much; setting unreasonable targets often leads to abandonment of the plan.

Conducting a Social Media Audit

Before you start creating your social media calendar, it's important to conduct an audit. Review your existing social media presence to determine what's working, what's not working, and what can be improved.

Assess the following:

• Your social media profiles: Are they complete and up-to-date?

• Your content strategy: Has your previous content been relevant, engaging, and aligned with your social media goals?

• Your competitors: What are your competitors doing on social media? What can you learn from their activity?

The social media audit will help you identify areas that need improvement and provide insights for creating a calendar that adds value to your business.

Frequency

Choosing a content frequency is like Goldilocks – too much bland information will turn people away but too little is unlikely to give you the traction you require.

If you haven’t been posting regularly, then start with lowered targets. It’s important to achieve your activity goals and generate a culture of success around this project.

Scheduling Your Posts

You can set up your posts in advance and select a date and time for them to go live. It saves you time because you are more efficient when you do multiple posts. It also ensures you post even if other business needs are more urgent at the moment you planned to go live. A few tips:

• Engagement: Post when your followers are most active on social media.

• Time zones: If your target audience is spread across different time zones, you should schedule your posts accordingly.

Watch the Data

Don’t expect to be an overnight success. It normally takes time to build a following.

Therefore, track your social media metrics and adjust your content plan to improve your performance.

NT Automotive Course Eyes Expansion

There is a sense of confidence that a certificate course preparing young Territorians for a career in automotive could soon expand to help satisfy growing demand for skilled staff.

Palmerston Youth Skills Centre , on the outskirts of Darwin, runs courses in Automotive Vocational Preparation, as well as Construction, Cookery, ElectroComms, Hospitality and Engineering.

It offers qualifications to students as young as 14, early school leavers and youths from the Back on Track program.

Covering retail, service and repairs, the automotive course is currently limited to 45 places per year. Class sizes are capped at 15 to allow for more individualised learning.

“I’d like to see it expand,” said Leanne

Thackeray, the centre’s senior manager.

“I’m not sure we can at this facility because we don’t have the space for it but I know that based on this model, there is a lot of interest in expanding.”

The course currently offers Certificate l, comprising eight units of work, with students engaged one day a week for six-and-a-half hours, over 20 weeks.

But a more detailed Certificate 2 course that would run for the entire year has been floated.

“It all depends on student demand because really we want to help the students. If we get enough students wanting it, it could become a possibility because we are very student focussed,” said the automotive course trainer, Eddie Nesbitt.

Genuine Desire

The NT government initiative was launched in 2020 and comes at no cost to parents. Students are recommended for inclusion by their schools or via community care organisations.

They then go through an interview process designed chiefly to identify those who genuinely want to work in the industry.

“There’s not anything else like this in the Territory and they want to expand it because we are getting such good results,” Leanne said.

It also addresses challenges in the labour market with many businesses unable to afford the skyrocketing costs of employing qualified, accomplished mechanics.

“At the moment there’s a lot of tradespeople jobs neededespecially heavy diesel,” Eddie said. “They are advertising for a lot of qualified staff but employers are seeing that they can’t get that and they are starting to train them internally and taking on a lot more apprenticeships.

(L-R) Leanne Thackeray and Eddie Nesbitt with Palmertson Youth Skills Centre students.

“Knowing a lot of the local businesses, we get phone calls every now and again asking, ‘Have you got any decent ones there?’”

The course operates without the disruptive or anti-social conduct associated with some schools or unemployed youths in the region.

“Our service is opt in. Young people opt in so we don’t have any behavioural problems here because they want to be here,” Leanne said.

“It’s a different environment when kids actually want to come and learn.”

Re-engaging Youth

Nesbitt said the course’s success also has an unexpected ripple effect.

“For us, it’s mainly seeing the ones that came to us that weren’t in school, the majority of them actually re-engage back into school after coming here,” he said.

“We show them how important it is to have English and Maths.

“I’ve found sometimes the school hasn’t really put it across to them and said, ‘you are going to struggle in life if you do not understand this basic English and Maths’.

“And I tell them straight, this is how it is, and they get a bit of a fright. They want to educate themselves and they see the reasoning for why you should be at school.”

Try A Trade

For apprehensive or anxious students unsure whether the course is the right fit for them, the centre offers a ‘Try a Trade’ program.

“There’s no theory. They can just come and get to know us and automotive is very popular for Try a Trade,” Leanne said.

Students work in groups of four and are given a taste of what to expect, disassembling and reassembling engines without any demand for a particular level of reading or writing skills.

“We take them apart, take the heads

off, pistons out, crank out and we go through what the parts are and their names and then put them back together,” Eddie said.

“It’s just hands-on practical for three hours.”

It leads to much bigger tasks for those enrolled in the course, according to Leanne.

“Eddie does a lot of real life stuff in the workshop,” she said.

“Sometimes the kids will work on their cars, so Eddie will go through and work out the parts they need. Then the kids will bring their car in and they can work on their own cars.

“That really works for engagement and it also works for variety. They get plenty of experience with different cars.”

Accomplishment

But cars are barely the half of it.

“I do offer the younger students to bring in, for example, Nanna’s mower or whipper snipper or whatever is broken at home. They can do a project on that as part of the training, work it into the course, and they can go back with a real sense of achievement,” Eddie said.

“And for the student, it’s probably the first time they’ve ever achieved anything from start to finish.”

Nesbitt grew up in Dublin, destined to work with cars since his first job as a tyre fitter, aged 15.

“I did an apprenticeship in Dublin in a dealership that was full of headaches - everything breaks,” he laughed.

He soon decided training was his calling and began building his resume after being told he first needed multiple years of experience in the industry.

“I worked on cars, bikes, boats, you name it. And then over to Australia where I worked for Darwin Honda.

“The first time I stopped was to start training.”

It’s a decision he has never regretted. “It’s not as heavy on the back as it used to be,” he quipped.

“But, it’s more like when you see the students achieve and it starts to click with them.

“We love it when the student comes back to us and says, ‘thanks, it’s been great and I want to do something with my life now’.

“And they teach me all the latest stuff too - like Tik Tok!”

For some students, the automotive course is merely the beginning of their journey, for others, it’s a onestop shop.

“Some engage in more courses, trying to figure out if they want to be a mechanic or boilermaker or sparky,” Eddie said.

“And you get the others and you just know, they’re going to be a mechanic.”

The skills centre is filling a sizeable gap in the education sphere, while also mentoring, refocussing and preparing young people from so many backgrounds for the workforce.

“I think education is done really well in this space because we’ve been allowed to build new models,” said Leanne, who draws tremendous satisfaction and pride from her role.

“Watching how young people can learn the love of learning from a space they haven’t experienced before and watching their whole mentality change from that.

“I wouldn’t do anything else.”

Guiding Apprentices Towards Success in the Automotive Industry

In the expansive automotive industry, individuals like Phil Wyley play a crucial role in empowering and mentoring the next generation of aspiring professionals. With more than 25 years of experience in industrial refrigeration and engineering, Phil has embarked on a new venture as the MTA Automotive Industry Careers Mentor in the Northern Territory. His expertise, coupled with a genuine passion for nurturing young talent, has made him an invaluable asset to the industry and MTA.

Phil's career path has been marked by diverse roles, including service manager and manager in the automotive sector. Having always enjoyed working with apprentices and fostering strong relationships with them, he sought a change that allowed him to utilise his transferable skills and make a lasting impact on the future generation of tradespeople.

Phil recognised the importance of training and improving the standard of tradespeople—an ongoing challenge he faced throughout his own years of hiring and mentoring apprentices.

Phil's driving force is witnessing young apprentices achieve their goals. Phil firmly believes in empowering apprentices to find their voices and become accountable and responsible professionals, even in the face of overwhelming transitions from school to the workplace. His desire for change and challenge

led him to the MTA. The opportunity to work in a new industry resonated with Phil, making it a natural choice. He was drawn to the MTA's comprehensive support system, which acts as a safety net for apprentices and ensures their success throughout their training.

One of the most common challenges Phil encounters when mentoring apprentices is their overwhelming transition from a school environment to a professional workplace.

“Apprentices can feel unsure and hesitant about the process, sometimes lacking the confidence to express themselves and be heard,” Phil says. “My own career experience helps me empathise with these concerns and address these issues.”

He provides reassurance to apprentices, reminding them that nobody expects them to know everything from the start and highlights the importance of having the right attitude, a strong work ethic, and a belief in oneself, assuring apprentices that they are never alone on their journey.

For individuals uncertain about their

career paths or considering a change, Phil's advice is simple yet powerful: “Back yourself. Having a can-do attitude and a strong work ethic are crucial for success,” he explains.

Phil encourages apprentices and career seekers alike to trust in their skills and abilities, reminding them that with the right mindset, they can navigate any challenges that come their way.

Automotive is full of opportunity and apprenticeships empower young people to be in the driving seat of an exciting career.

While Phil is devoted to his role as a mentor, he maintains a healthy worklife balance and pursues personal projects and passions. Outside of the MTA, his property, a continual work in progress, allows him to indulge in building, maintaining, and growing his own vegetables. Additionally, Phil is a lifelong musician, having played the drums and has engaged in regular gigs.

Phil's philosophy is clear – he doesn't define himself solely by his work, but rather works to live a fulfilling and balanced life.

Phil at the Alice Springs Careers Expo.

Phil with Engine Engineering apprentices.

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Occupational Licensing & Compliance Team –Motor Vehicle Dealers

Dealings Register (Big Blue Book)

A Licensed Motor Vehicle Dealer (LMVD) must, within 2 working days, update the dealings register to reflect vehicles that are acquired, sold, demolished or placed on consignment.

The big blue book (dealings register) is no longer available for purchase. In August 2020 the Department transitioned to an electronic format. All new and existing dealers have been provided with the template via email. Alternatively, third party software programs may be used with approval from the Commissioner of Consumer Affairs. Once you complete your dealings register or wish to convert from the book to the electronic system you are welcome to contact the Compliance Team at associations.compliance@nt.gov.au 

Audits

The Compliance Team undertake audits of LMVD’s, this includes all the paperwork for acquiring and selling of vehicles and the dealings register.

Motor vehicle dealer licences | NT.GOV.AU 

What We Look For

When conducting the audit of an LMVD, the dealings register is reviewed to ensure that the required information has been correctly recorded in the approved allocated time.

Information that is checked may include: odometer readings, VIN, engine numbers, purchaser and seller details. Supporting documents are also checked. These may include the Personal Property Securities Register (PPSR), repairable write-off information, registration papers, notice of disposal and identification of the purchaser, including relevant contract of sale forms which must be completed correctly and signed by both the dealer and purchaser/appropriate witness.

Common Reasons For Non-Compliance

Since March 2022, the compliance team have audited 64 LMVDs across the Territory, with a number of dealers achieving compliance after assistance and education. In most circumstances the dealings register has not been completed correctly (or at all), information is missing or white out has been used.

Other common issues of non-compliance are the lack of PPSR checks, failure to notify purchasers that a vehicle has been a repairable write off, not obtaining a copy of identification of the purchaser and missing details on sale forms.

Our goal is to provide LMVD’s with the education and tools to be able to run your business effectively and efficiently. This provides safeguards for both you and your customers.

New Forms

New forms are on the website! The old Form 10 to 13 (various contracts of sale) have been revised and are now available for use on our website.

Licenced motor vehicle dealer forms | NT.GOV.AU 

It’s Show Time!

Would you like to display vehicles at a location other than your premises?

Show/Expo/Open Day/Shopping Centres

Ensure that you have an exemption to display vehicles at any location other than your licensed premises by contacting ditt.occupationallicensing@nt.gov.au  for further information.

As always, please visit our website for more information or contact us on 08 8999 1800 if you have any questions.

Helping Automotive Secure Skilled Migration

Just about every business the MTA engages with says they could put on an additional worker today if they could find and keep one. This was the driving force behind the MTA’s recent delegation with the NT Government to UK and Ireland to promote local automotive jobs.

Skill shortages have long been a challenge and the Global Worker Attraction Campaign promoted the unique lifestyle and exciting job opportunities in the Northern Territory’s automotive industry.

MTA Automotive Business Specialist Rodger Sewell met directly with job seekers where they were impressed to learn about automotive career prospects. The campaign visited Birmingham, Manchester, Cork and Dublin.

The MTA was grateful for the Northern Territory Government’s support to join the delegation as well as their recognition of the important role of migration, in addition to apprenticeships, upskilling and reskilling, to address critical skill shortages. According to the most recent Directions in Australia’s Automotive Industry report, light vehicle mechanics comprised around half of all automotive shortages in the NT.

The peak automotive body has since had a debrief with the government about the Global Worker Attraction

Campaign. It assisted the officials refine their approach to better design and implement similar events in the future.

The MTA has since called for the UK trip to be an annual delegation and also for greater support for small and medium businesses to access skilled migration. Central to this will be ensuring prospective job seekers are aware of the opportunities in the local industry.

Future international recruitment drives would further complement local initiatives such as the MTA’s Northern Territory Automotive Apprentice Mentor who works with apprentices to support them to reach completion and retain them in the industry.

MTA Automotive Business Specialist Rodger Sewell sharing the benefits of the NT automotive industry.

“The MTA has since called for the UK trip to be an annual delegation and also for greater support for small and medium businesses to access skilled migration.”

Your workforce development and employment specialists

A national approach, delivered locally

Whether you’re a job seeker needing support to secure an Apprenticeship, a small business owner looking to grow your network, an employer or individual that would benefit from mentoring, or a community member that needs a helping hand, Mas has you covered.

Offset Clauses in Employment Contracts

Employment contracts are essential agreements that outline the terms and conditions of the relationship between employers and employees. One of the most critical aspects of any employment contract is the inclusion of an offset clause. An offset clause is a provision that allows an employer to pay an employee above the minimum standards set by any relevant Awards or industrial laws to cover their obligation to pay for certain entitlements such as overtime, penalty rates, and annual leave loading.

Having an offset clause in an employment contract provides employers with greater flexibility in how they manage paying their staff. It enables the employer to decide which entitlements they want to offset and can make the process for payroll simpler by not having to identify payments for entitlements such as allowances and leave loading. By paying above Award rates, employers can attract and retain talented employees while also remaining competitive within their industry. In addition, the inclusion of an offset clause can also benefit employees. It provides them with greater transparency about their entitlements and allows them to negotiate a fair and reasonable salary that takes into account the benefits they will receive. It also provides them with a predictable and stable wage. This can lead to a more positive and productive working relationship between the employer and employee. However, it's important to note that employers must ensure that their hourly rate or salary they offer their employee is sufficiently high enough above the Award that it covers all possible entitlements. For example, if an employee on a salary works

a large number of overtime hours, their wage must be high enough that they are compensated for the extra overtime worked. We recommend conducting a reconciliation of your employees’ wages every few months to ensure you are meeting your obligations.

It is crucial that the inclusion of an offset clause must comply with the relevant Awards, employment laws and regulations. If an employer pays above Award rates but does not have an offset clause in their contracts and fails to outline the payment of specific entitlements on their payslips such as allowances, they are under significant risk of breaching the Award and receiving an underpayment claim and facing potential fines.

A key example of this in the motor industry is vehicle salespeople. A salesperson’s base retainer must be high enough that it covers all their basic entitlements, allowances and penalty rates. The payment of commission can only offset the payment for hours worked beyond 38 hours and nothing else. For example, an employer cannot state that their employee’s commission covers the need to pay them for annual leave loading when they take leave. An employer also cannot claim their employee’s base retainer is high enough to cover this entitlement, unless they have an offset clause in their contract that states their salary takes annual leave loading into account.

A recent case example from the banking industry in Arundell & Ors v Macquarie Bank Ltd [2020] FCCA 2720 (2 October 2020) provides a clear warning to employers of the importance of an offset clause, particularly where commission is involved.

Macquarie Bank was found to have underpaid 16 of its employees and was ordered to repay each employee the amounts owed from the breach amounting to over $500,000. The bank’s wealth advisors received a

base salary but earned significant commissions, some earning up to $1 million annually. The Respondent argued their contracts made it clear that the fixed salary was intended to set off the Award salary. However, the court found they failed to prove that the payment of other entitlements had been met in relation to leave loading, public holidays, annual leave, personal leave and compassionate leave. It was not accepted that their commission payments could offset these entitlements and they had no clear terms in the contract that demonstrated the base salary intended to offset these entitlements. The Respondent also failed to demonstrate on their payslips that these specific types of leave had been paid. The court distinguished the difference between the payment of a salary for an ordinary day versus payment for leave. Thus despite still receiving payment when the employees took leave, it was held the payment for leave was still owing because their payslips did not state that a particular type of leave had been paid, rather just their normal wage was paid.

This case highlights the importance of having clear, explicit terms in your employment contracts about which entitlements you intend to offset, but also to ensure your payslips clearly identify when you are making payments for a certain type of leave. In conclusion, having an offset clause in an employment contract can be beneficial for both employers and employees. However, it is essential to use this clause responsibly and in compliance with the relevant Awards and legislation. It is particularly crucial in our industry where most workers are paid above the Award and many workers earn commission. Employers should always seek professional advice to ensure that their employment contracts are fair, reasonable, and legally compliant. If you need assistance, please contact the MTA on 8291 2000, or at wr@mtasant.com.au 

Streamlining Licenced Motor Vehicle Dealer Forms

After considerable MTA advocacy efforts, Northern Territory Government’s Licenced motor vehicle dealer forms are now available online.

The new forms will make the process of completing the document and registering a sale or contract easier. In consultation with MTA, they are now finalised and available online for all dealers to download and use.

Vehicles sold by motor vehicle dealers that are not registered in the Northern Territory must meet an approved standard. This is a condition of the sale.

When a vehicle is sold by an NT licensed motor vehicle dealer, requisite forms must also be completed.

The documents are available here on the Northern Territory Government website – and will make it easier and simpler for the automotive industry to do business.

Bail Reform for Violent Offenders

New laws have passed the NT Parliament which will create a presumption against bail for violent offences involving a weapon.

The introduction of the legislation comes after the tragic death of a bottle shop worker at the hands of an individual who had been released on bail for alleged aggravated robbery and aggravated assault with a ‘bladed weapon’ last year.

The MTA welcomes this new law but acknowledges it is only one solution to a much larger issue. We are all too aware of the challenges the automotive industry may encounter with crime and anti-social behaviour.

This is why in our Budget submission to the NT Government the MTA called for more support for businesses to protect themselves in particular from property related crime.

CLASSIFIEDS

EMPLOYMENT OPPORTUNITY

POSITIONS VACANT - Heavy Diesel Mechanic: Experience on Volvo, Isuzu, Cummins, Iveco, Hino and more. Auto Electrician: Experience on heavy commercial units. Ability to test, read and use wiring diagrams and schematics, understand commonly used electronic symbols. Experience with cable crimping and termination, wiring, soldering, looms and harness, sensors and air conditioning. Both positions: drivers licence essential, willing to travel remote to carry out repairs, ability to carry out trouble shooting diagnostics, list parts require to repair, carry out fitment and repairs. Resumes to contact@kenscottservices.com.au 

HIGH QUALITY CAR SALES are looking for an experienced Service Advisor for our family-owned business. We offer full time employment, paid above award rate and paid day off on birthday. If you think you have what it takes, please email admin@hqcarsales. com.au . Full ad on www.seek.com.au 

RHINO'S DIESEL SERVICES - We are leaders in the heavy earthmoving, mining, construction and marine fields. We seek the following: Workshop Supervisor, Leading Hand, Mechanics/Diesel Fitters, Component Rebuilder

October 2023 Motor Trade magazine: Email your listing of no more than 50 words to Madelaine at mraschella@boylen by Friday 8 September 2023.

and Admin Assistant. We boast a modern workshop, well equipped tooling, competitive rates, varied work - always new to challenges to enhance your knowledge, community minded and family-orientated values.

WANTED TO SELL

WHEEL ALIGNER MACHINE FOR SALEMondolfo Ferro Trigon 725. In good working order. Just updated. Comes with all cables, calibration station and all arms. $3500 ono. Contact Tyreplus McLaren Vale, SA for more information on (08) 8323 8166.

ITEMS FOR SALE - John Bean electronic wheel aligner system, $1500. Beissbarth wheel balancer 240volt with wheel lifter and tooling, can do up to light truck wheels, $2700. 22 ton air/hydraulic jack, $500. Call Adelaide Brake Mechanical for more information on (08) 8349 9934.

BUSINESS FOR SALE - Bridgeland Motorcycles is a long-established motorcycle dealership located in Murray Bridge, SA. Hosting 3 premium Japanese brands - Honda, Suzuki and Yamaha. We trade from modern and prominently positioned commercial premises. Bridgeland has been established for 37 years with the current owner trading since 2001. Enquiries to the Vendor Jacquelyn

Short at jacque@bridgeland.com.au

or 08 8532 5722

ITEMS FOR SALE - Portacool industrial evaporative cooler jetstream 250, in very good condition, $1500 negotiable. A/C charging station and recover unit in very good condition, $800 negotiable. Pick up or can send at buyer’s expense. Phone 08 8645 5522.

ITEMS FOR SALE - Tyre Changer $3500: Beissbarth Servomat MS67 tyre changer, good condition, for passenger, light, commercial and motorcycle tyres. Up to 30” rim diameter and 22” width. Brake lathe $6000: Ammco 4100 brake lathe. Brand new disc and drum chuck, never used. New anti-vibration straps, refurbished unit. Scan tool $650: G-Scan 1. Still in original case, all cables and adapters. Very good condition. Contact smithfieldmechanics@bigpond.com  or 0409 396 007 for more details.

WANTED TO BUY

U-PULL-IT PAYS CASH FOR CARS – We want cars in any condition: crashed, damaged, scrapped, running or not running. FREE REMOVAL - Call Justin on 0408 782 480 for an instant cash price and same day collection, visit www.upullit.com.au/sell-your-car/ 

EFTPOS FACILITIES

The MTA offers ultra-competitive EFTPOS transaction rates for members through our partnership with Commonwealth Bank. Please email mta@mtasant.com.au  and we will put you in touch with a CBA business banking representative.

EMPLOYEE ASSISTANCE

Services to MTA members at the sessional rate of $145 plus GST (discounted rate) plus a small retainer to cover promotional materials etc. Convenient locations include: Adelaide, Bedford Park, Christies Beach, Salisbury, Mount Barker and Murray Bridge. Phone, Zoom and face-to-face appointments available.

ENVIRONMENTAL ADVICE

MTA members can benefit from environmental compliance advice, briefings, training and on-site assessments. GreenStamp is an accreditation program that recognises and promotes businesses which have implemented sound environmental practices.

OFFICE SUPPLIES

The Officeworks partnership gives business pricing only available to MTA members on a wide range of office essentials. By signing up to a 30 Day Business Account you will receive free delivery across South Australia including regional areas (excluding large or bulky items).

PARTS BUYING

Capricorn Society Limited is the largest independent automotive parts buying co-operative in Australia, providing the majority of parts and services to mechanical workshops, service stations and crash repairers throughout the country. Call toll free to find out how you can save your business both time and money. Pay your membership through Capricorn!

PRINTING & GRAPHIC DESIGN

MTA Print is your one stop shop when it comes to your printing needs – we are more than just business cards! We are small run digital & offset specialists, with services including motor trades stock stationery, forms & products, printing, digital advertising and social media, special product sourcing (you ask, we find), books, pads, sequential numbering and perforation for invoice books, job cards, flyers, stickers (service & lube as well), booklets and training manuals. MTA members get a 20% discount on all products.

SUPERANNUATION

Spirit Super is the national industry-based super fund that has proudly served the motor trades and allied industries for over 25 years. We make administering super simple and efficient. It’s what makes us the preferred choice of over 40,000 employers. Call 1800 005 166 or visit spiritsuper.com.au/Employers/ support-for-your-business  You should consider the PDS in making a decision.

APPRENTICE EMPLOYMENT SERVICES

When you host an apprentice through the MTA, you don’t have to worry about advertising, interviewing, medical checks or being the legal employer for the Contract of Training. We shortlist based on the criteria you set, meaning we’ll find you an apprentice that is right for your business. Forget WorkCover, payroll tax, annual leave, sick leave, training fees, wages and super - we’ll take care of that. And there’s more - MTA Field Officers also conduct regular workplace visits and contacts to ensure you and your apprentice have the support you need.

WORKPLACE COMPLIANCE

The MTA can provide WHS & HR workplace inspections and provide recommendations and support to fill the gaps required.

UPSKILLING TRAINING

MTA offers Upskilling courses to upgrade the skills of qualified automotive technicians. Courses include Air Conditioning, Forklift, Hybrid & Battery Electric Vehicles, Recognition of Prior Learning, SRS Airbags, and Wheel Alignment. Members receive a discounted price on courses.

WORKPLACE RELATIONS & IR TRAINING

MTA offers courses designed to help manage staff, ensure compliance, navigate the complex regulatory environment and tackle difficult workplace issues. Courses include: WHS and Safe Work Compliance | Performance Management | Misconduct Investigations and Discipline | Paying Staff Correctly | Debt Recovery | Consumer Law | Emergency Fire Warden Training | Members receive a discounted price on courses.

Commonwealth Bank 13 22 21

Access Programs Employee Assistance Program 8215 6799 accesssa.com.au  GreenStamp 8291 2000 wr@mtasant.com.au  Officeworks officeworks.com.au/campaigns/ mtasa  Capricorn 1800 EASIER (1800 327 437)

MTA Print 8179 9907 orders.mta@laneprint.com.au

Spirit Super 1800 005 166 spiritsuper.com.au 

MTA Group Training Organisation 8241 0522 adminroyalpark@mtasant.com.au 

MTA Audits 8291 2000 wr@mtasant.com.au 

MTA Registered Training Organisation 8241 0522 adminroyalpark@mtasant.com.au 

MTA Training 8291 2000 wr@mtasant.com.au 