A guide to Bookmark for school staff (online programmes) If you need any immediate support during a reading session, you can contact the Bookmark helpline on 0203 995 7960. Please contact the School Relationship Manager after the session to report any issues.
Reading programme checklist •
If it’s the first session you may wish to speak to the volunteer and introduce yourself, you can also check ID and DBS at this point if you wish.
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We recommend you check your session schedules via the Home Page so you know which children have sessions scheduled (remember this is a live document so it’s worth checking daily, you can download it as an Excel file as well using the ‘Download sessions’ button).
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Please ensure the child is logged on for the agreed start time.
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There must be an adult present in the room for the duration of the sessions, this is for safeguarding and to support the children as needed. Please remain vigilant and report any safeguarding concerns.
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If you need to contact a volunteer, their email address can be found on the volunteers tab of the School Hub.
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If you need to cancel a reading session, please do so via the School Hub prior to the start of the session to avoid being charged. This will automatically notify Bookmark and the volunteer.
Accessing the programme •
Please access Bramble via Google Chrome.
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The URL for the child’s programme will always be the same, even if they have a repeat programme. These can be found on the Home Page of the School Hub, and in the session schedules you can download from the Home Page. You may wish to save these as favourites if the child will always use the same device, other schools have had success using Google Classroom and QR codes as well to manage their programmes.
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Ensure the children are in a space free from excessive noise and are appropriately spaced out to minimise sound being picked up from other sessions. We advise children use headsets with a microphone for optimal sound quality.
Please remember You can revisit your School Hub Training at any time for reminders on how to do any of the following: •
View and download your session schedules as needed.
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Amend or cancel a reading session if needed.
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View volunteers contact information and DBS details.
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View contact details for Bookmark, and your School Relationship Manager.
Support for you You can contact your Bookmark School Relationship Manager with any questions you have via phone or email - please ask the school's Bookmark contact for the details. If you would like to speak to a Designated Safeguarding Lead from Bookmark, please contact 020 3995 7970. For more information, please visit our website, www.bookmarkreading.org