Our Lady of the Lake reviews 2022

By Angela Lambert Director of Marketing and Communications Our Lady of the

Angels Hospital

One local healthcare ministry made great strides over the past 12 months. Our Lady of the Angels Health began serving the people of Washington Parish and the surrounding areas in March of 2014, when they took over operations of the LSU Bogalusa Medical Center. Since that time, they have invested millions of dollars in physical and organizational improvements, provided lifesaving care for tens of thousands of our friends and family members, and expanded care by adding dozens of new providers and additional service lines. 2022 was no exception. Here is a look back at some of their most memorable moments and most powerful accomplishments.

Rise Up Program

Our Lady of the Angels shared Rachel Hernandez’s triumphant victory over addiction and the birth of her beautiful daughter, thanks to the support of the hospital’s comprehensive Rise Up Program for pregnant moms suffering from substance use disorder.

Patsy Welch, Our Lady of the Angels labor and delivery nurse director, and Dr. Ronak Shah, Obstetrics and Gynecology, listened to address all of Rachel’s concerns and provided her with a safe delivery. Her story was featured on WWL-TV and Nola.com. The Louisiana Hospital Association also published a video in their Improving Care in Our Communities series about Rachel’s journey. If you or someone you love is pregnant and battling substance abuse disorder, call (985) 730-7001 to schedule a visit and connect with their network of collaborative care and support.

Diversity, Equity and Inclusion

Our Lady of the Angels strives daily to remove inequality and injustice from healthcare and to broaden the circle of belonging for everyone across the communities they serve. Diversity, Equity and Inclusion (DEI) are part of the lifeblood of their healthcare ministry. In January of 2022, they established a DEI strategy and formed a team member DEI Council.

We Listen. We Heal.

Our lady of the Angels believes in the power of listening. The way they learn about how you see the world – about your priorities, concerns, hopes, losses – is through listening to you, not their stethoscope. It’s through building respect that gives them the privilege to not just hear about your back - but your backstory. To not only have you drive Dad to his appointment but to tell them who Dad is. They have the tools, but you have the tales. They determined to personalize your healthcare experience for the purpose of wellness. For more information, visit fmolhs.org/welistenweheal.

Through All Maternity

Our Lady of the Angels delivered 250 babies last year. They also launched an ongoing labor and delivery education campaign – Through All Maternity. They are proud to be one of only a handful of Louisiana birthing hospitals to earn the Birth Ready+ distinction and the Guided Infant Feeding Techniques (Gift®) certification from the Louisiana Department of Health and Hospitals.

The labor and delivery team invites you to take a virtual maternity tour to learn more about planning your birthing experience. Visit oloah.org or call (985) 730-6744.

Spirit Week and Nurses Week

They celebrated Spirit Week and Nurses Week with their team. As part of their Nurses’ Week celebration, they gave out their annual Nurse Excellence Awards. Congratulations to the 2022 recipients. Nurse Leader of the Year — Patsy Welch, RN

Nurse Excellence, Hospital Setting —