MODEL OF THE FUTURE
BY GRAHAM GARRISON
Breaking Down Silos Collaboration between supply chain and IT helped one health system streamline its contracting following a merger
Implementing standardization across an organization following a merger
“This ultimately led to the renegotia-
of two entities can be challenging. Jordan Scott, supply chain – IT program man-
tion and termination of 50-plus contracts
ager at HonorHealth, has another term for it – natural turbulence. HonorHealth
across our network, which allowed for
was formed by the merger of John C. Lincoln Health Network and Scottsdale
a standardization of vendors, and the
Healthcare in 2015.
opportunity to obtain excellent pricing,” Scott said. It also led to supply chain and IT
“As expected, there was natural tur-
meeting HonorHealth’s stretch savings
bulence during the forming and storming
goal for 2018. But in order to meet
phases of our organizational develop-
those goals, changes were needed in
ment,” he said.
the way the organization’s departments
However, through an extensive
worked together.
integration process, IT and supply chain
“Historically, our IT contracting was
identified duplicate software, hardware
decentralized within functional silos
and service contracts at different price
where ensuring all contracts received
points that were in place pre-merger across the organization.
20
proper review and scrutiny presented a Jordan Scott
challenge,” Scott said.
April 2020 | The Journal of Healthcare Contracting
