ARRIVALS EVENT REPORT
Be one step ahead of your rogue travellers. Educate them on the bigger picture within your company travel policy” Traveleads and Paul Jarvie, Head of Account Management North UK for FCM, discussed methods of getting travellers to comply with travel policy. The takeaway points being to really sell the policy to stakeholders and to publicise company objectives within it. McLeod said: “It’s important to sell your policy when you are developing it. Produce documents, make it attractive, but don’t forget you’ve got to be selling the benefits to travellers and why they should use it.” Jarvie added: “Be one step ahead of your rogue travellers. Educate them on the bigger picture within your company travel policy. They will often have emotive reasons for booking outside the policy.” American Express Global Business Travel’s Dan Raine and Nicholas Nelson from EY got stuck into the subject of benchmarking a travel programme against others and discussed what rates you should be achieving.
Sell your policy when you are developing it. Produce documents, make it attractive. Don't forget you're selling benefits” HOW DIFFICULT IS IT TO ACHIEVE COMPLIANCE? EASY - MY TRAVELLERS ARE ALL ANGELS! 4% IT CAN BE A CHALLENGE 71% I HAVE SLEEPLESS NIGHTS AND WAKE UP SCREAMING! 25% The Business Travel Conference delegate poll
CALLING CARD A pair of business class tickets to Istanbul, courtesy of Turkish Airlines, were among the prizes up for grabs as part of the conference's popular Calling Card competition
HOW WOULD YOU DESCRIBE YOUR CURRENT TMC RELATIONSHIP? STRATEGIC PARTNER 45% PREFERRED SUPPLIER 24% APPROVED VENDOR 31% The Business Travel Conference delegate poll
THEBUSINESSTRAVELMAG.COM
TBTC18 Review(1).indd 15
15
9/27/18 05:08 PM