Welcome to the Blackstone Management Family

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WELCOME TO THE

ABOUT BLACKSTONE MANAGEMENT

Founded in 2007 Blackstone Management, LLC is a full-service real estate Management and Investment firm that operates Residential and Commercial properties as well as Owner Associations in Maryland, Virginia, and Washington, D.C.

Blackstone Management, LLC currently serves numerous customers with all sizes of portfolios and employs award-winning professionals and Maintenance staff.

Our community managers are certified by the Community Association Institute (CAI) along with other professional credentials relating to the property management and asset management industries.

For more in depth information, please visit www.blackstoneAM.com/about-us

POWERED BY TECHNOLOGY

FOR OWNERS AND TENANTS • View account information • Make payments • Report a violation • Request maintenance • Parking Pass Requests • HOA Alteration Request • Board Member Virtual Desk • Online Voting • MORE FEATURES ADDED ON A REGULAR BASIS THE APP HOMEOWNER PORTAL through our proprietary technology. Blackstone Management gives you full access to your community, day or night, so you can get back to more important things in life. Log in at www.blackstoneAM.com or download our mobile app. Start at “MY BLACKSTONE” and explore the resources available.

PARKING & AMENITIES

PARKING!

It’s one of the biggest concerns for homeowners and tenants and one of those things we take for granted until there’s an issue. Your MY BLACKSTONE access makes it easy to update your parking passes any time, request temporary guest parking, or submit a complaint.

Visit www.blackstoneAM.com/parking

A GREAT PLACE TO LIVE!

Many of our associations offer wonderful amenities for home owners and tenants. To learn more about your specific features, log into your owner portal and you’ll find the steps to booking an event in your recreation center (if available), RSVP to a neighborhood event or make sure the household is set for summer with pool passes. No more hassels of standard office hours, appointments and inconvenience. We want you to enjoy the community where you live!

Log in at www.blackstoneAM.com or download our mobile app.

HOME ALTERATIONS

Apply for your architectural alteration directly through your home owner portal, “MY BLACKSTONE”

Your association bylaws spell out the process for making changes to your home, so its important to read through those before you begin.

Using technology to streamline the process, Blackstone Management links communication between all parties involved in your home alteration. Board members, Arch committee, Blackstone and you can stay on the same page with updates, shared plans, photos, restrictions and approvals. Log in at www.blackstoneAM.com or download our mobile app.

MAINTENANCE

When you need help, you need help!

Our maintenance request system makes reporting a needed repair simple - right from your desktop or mobile device. You will hear from us along the way so you are not stuck, wondering if a repair is coming. With Blackstone Management’s detailed tracking and accountability, no request will be lost.

VIOLATIONS

Homeowner violations are a part of modern life together.

Whether you’ve gotten a notice or you need to report a violation, your homeowner portal will show you the way.

At Blackstone Management, we’ve developed industryleading software, tools and team members to keep your community and property looking its best.

PAYMENTS

How many options do you have for making payments?

You’ll find out through your homeowner portal, of course! We provide clear, easy to follow HOW-TO guides with every feature we offer, including how to set up your payment account and preferences. We accept credit cards, checks and ACH direct payments. (Sorry, no cash accepted.)

Secure, reliable and responsive.

To make payments online, log in at www.blackstoneAM.com or download our mobile app.

MEETINGS

This is YOUR community; let your voice be heard!

Association meetings are a time of community building when neighbors come together for the common good. But, we know you don’t always have time to run to a meeting in person.

Virtual Meetings to the Rescue!

We’ve opened up your ability to participate by fi ne-tuning our technology to fit your schedule. You can even vote remotely, submit questions, comments and access documents no matter where you ar e.

Find your meeting schedule in your owner portal or the “Meetings” tab at the top of each page at www.blackstoneAM.com

Building VALUE through management excellence Maryland 2-A Industrial Park Drive Waldorf, MD 20602 Washington, DC 1876 Connecticut Ave NW Washington, DC 20008 Virginia 1201 Wilson Blvd Arlington, VA 22209 (240) 349-2117 • www.blackstoneAM.com

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