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High 911 fail rate during wind storm Busy signal for 40 per cent of callers JEFF N AGE L Bl ack Pre s s
About 40 per cent of attempted calls to 911 rang busy during the major wind storm that walloped the Lower Mainland Aug. 29. E-Comm spokesperson Jody Robertson said the emergency communications centre had five times as many staff on as usual that Saturday afternoon but the 30 call takers were overwhelmed by the heavy volume of 911 calls, many for non-emergencies, including queries about power outages.
With the winter storm season now approaching, E-Comm and its partner response agencies are continuing to review the summer incident to determine what, if anything, could be done to improve 911 performance. “Are there any potential technical or operational changes that might help to mitigate the impacts of mass calling events? “That’s actively being looked at right now,” Robertson said. Continued Page 3
Langley Time s file pho to
A number of large trees were badly damaged or uprooted in Langley during the massive Aug. 29 windstorm. Now E-Comm is reporting that roughly 40 per cent of calls made to 911 that day failed to connect.
Second 16 Avenue survey now underway online Residents have two weeks to offer feedback on expansion
D AN FERG U SO N Ti m e s Re por t e r
The second survey of Township residents about the proposed 16 Avenue expansion got underway Monday (Oct. 19). The online poll at the Township municipal website will be up until Nov. 2. It can be accessed at www.tol.ca. The second poll was ordered by council
because the first, in July, drew complaints that many residents were away and could not participate. The 16 Avenue Corridor Study was commissioned by Surrey, Langley Township, Abbotsford, provincial ministry of transportation and infrastructure, ICBC and TransLink to look at short-term, medium-term and long-term plans for the route. The road has seen traffic increase roughly two per cent every year, going from 8,880 vehicles per day in 1992 to
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Medium-term improvements, six and 15 years down the line, include the Abbotsford proposal and would also add two-way left lanes and upgraded traffic signals. Long-term improvements, beyond 15 years, call for widening the corridor to four lanes. The 168 people who responded to the first survey listed safety and traffic congestion concerns as their top issues and said widening of the 25-kilometre road should happen sooner than scheduled.
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12,400 vehicles in 2011. About 13 to 16 per cent of that is truck traffic, above the average arterial road, which carries five to 10 per cent trucks. It is a designated truck route and part of the regional Major Road Network (MRN). The corridor study proposes short-term improvements over the next five years that include more signage and lighting, speed enforcement, pull-out lanes for slow-moving farm vehicles, reducing the number of driveways and wildlife fencing.
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