Workshop Manager of the Year
Workshop Website of the Year
Winner: Kevin Appleyard – BNTec German Autocare
Winner: ACC UK
Highly commended: Bryan Swales – Bryan Swales Auto Repairs
Highly commended: MOT City
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Highly commended: BTE Automotive
Highly commended: James Trott – Performance 3000
Lee Forty, head of garage concepts for Euro Car Parts, presents ACC UK’s award to Francesca Pipistrelli
Kevin Appleyard, right, collects his trophy from Car Dealer founder James Baggott
A WORKSHOP manager certainly needs to keep a lot of plates spinning – and our finalists all did extremely well in what was a competitive category. Our two highly commended winners were Bryan Swales from Bryan Swales Auto Repairs and James Trott of Performance 3000. But our Workshop Manager of the Year was Kevin Appleyard of BNTec German Autocare. He’s one of three owners of the business in Hull that provides BMW and Mini owners with great service and excellent value – as well as those who drive vehicles from other brands. He said: ‘It’s nice to get an award that comes from within the industry – it’s a brilliant feeling. Something like this reinforces the good things people hear about us.’
A WORKSHOP’S website is the first impression most customers get of your business, so having one that’s clear, easy to navigate and full of useful information is vital. There are some great websites out there, all providing excellent levels of information for customers and explaining things clearly and simply. Guests were first of all asked to put their hands together for our two highly commended winners: BTE Automotive of Hampshire and MOT City which has operations in Reading and Wokingham. Our winner, though, ticks all the boxes with a simple but effective design. It was a big well done to the company who won the Aftermarket Excellence Website of the Year Award – ACC UK !
MOT Centre of the Year
Aftersales Director of the Year
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Highly commended: Colville Road MOT Centre
Winner: Anthony Heard – Braintree Motor Works
Highly commended: Premier Autocentres
Highly commended: Simon Cook – ACC UK
Winner: West Malling Garage
Lee Forty collects the award on behalf of West Malling Garage from Car Dealer founder James Baggott MOT tests are, of course, key to the success of many workshops. Our finalists were businesses who keep customers happy while carrying out the important tests promptly and efficiently every time. Our two highly commended winners for 2019 were Colville Road MOT Centre, Lowestoft, and Premier Autocentres, Kent. Well done to them! Our winner is a trusted name for used car sales, vehicle servicing, repairs and MOT. Coming under new ownership around eight years ago, it has been transformed from a small village dealership into a multi-millionpound sales, service and MOT operation with two locations and over 20 staff. Our MOT Centre of the Year for 2019 was... West Malling Garage! We’ll get their award to them as they couldn’t be there on the night.
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Highly commended: Nick Errington – West Malling Garage Anthony Heard receives his trophy from Autologic’s Neil LePine
A GOOD aftersales director is worth his or her weight in gold. Duties might include making sure financial targets are hit, effectively managing the service department and ensuring all customers are happy. Our two highly commended winners were Simon Cook of ACC UK and Nick Errington of West Malling Garage. But our winner has almost 20 years’ experience of the motor trade and has worked across several different areas of the industry. Since buying the company he now owns and operates, he has turned it from a small garage into a large specialist that looks after company fleets, insurance repairs and day-today customers. Our Aftersales Director of the Year was Anthony Heard, the owner of Braintree Motor Works. Congratulations! CarDealerMag.co.uk | 61