City Invest Poland

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BPO Companies in Poland

BPO, Outsourcing, and SSC companies in Poland Fiat

Bydgoszcz Alcatel-Lucent Poland

HQ of parent company: USA/France Services provided: IT Management in Poland: Andrzej Dulka - President

HQ of parent company: Poland Services provided: Logistic Outsourcing

Poland Number of Employees: ok. 44 Services provided: Software Solutions

HQ of parent company: Poland Services provided: BPO Call Centre

Wipro

Bombardier

HQ of parent company: Poland Number of Employees: 11 Services provided: BPO services relating bookkeeping, accounting, payroll Management in Poland: Duleep Aluwihare - Partner, Ernst & Young Poland; Neil Hughes - General Manager in Poland; Leszek Lerch Partner, Director of offices in Katowice and Cracow

PricewaterhouseCoopers

Grant Thornton International

HQ of parent company: Poland Number of Employees: 52 Services provided: IT services for wireless telecommunication Management in Poland: Mirosław Ossysek - President

HQ of parent company: Poland Number of Employees: 123 Services provided: Finance, accounting outsourcing Management in Poland: Ramesh Phillips - Member of the Board, Michał Szop HR Manager

Atos Origin IT Services

HQ of parent company: France Services provided: IT Management in Poland: Dariusz Baran - President

CTDP

HQ of parent company: Poland Services provided: Call center Management in Poland: Krzysztof Sikora - Member of the Board, Wojciech Sikora - Member of the Board

JP Morgan Chase

HQ of parent company: USA/France Services provided: Finance Management in Poland: VP. Emea Operations Hub Manager

Lucent Technologies Teleplan Poland

HQ of parent company: Holland Services provided: IT Management in Poland: Bob Jason - President

Ciechanów Contact Center

HQ of parent company: Poland Number of Employees: fulltime employees: 488, parttime employees: 3352 Services provided: Call Center Management in Poland: Zbigniew Biały - President of the Management Board

Dąbrowa Górnicza Alba

Elbląg Alstom

Gliwice Ista Shared Services

HQ of parent company: Poland Number of Employees: 573 Services provided: Shared Service Centre

Pregis

HQ of parent company: Poland Services provided: Finance, accounting SSC

Vattenfall Business Services

HQ of parent company: Poland Services provided: IT, finance, accounting SSC

Katowice

CapGemini

HQ of parent company: Poland Number of Employees: about 1000 Services provided: BPO, audit, accountancy outsourcing, IT outsourcing, tax advisory services and business advice, human resources management, processing personnel and payroll files Management in Poland: Marcin Nowak - Capgemini Eastern Europe DDS Centre Manager, Daniel Habrat - Head of Capgemini IM Eastern Europe, Marek Grodzinski - BPO Poland Centre Director at Capgemini

Comarch

HQ of parent company: Poland Number of Employees: 160 Services provided: BPO, outsourcing IT services, IT solutions and help, software & hardware support Management in Poland: Janusz Filipiak - President, Piotr Piątosa - Vice-president; Paweł Prokop - Vicepresident of the Board

Contact Center

HQ of parent company: Poland Number of Employees: 48 Services provided: BPO (call centre) Management in Poland: Michał Lewdoń - Vice-president

HQ of parent company: Poland Number of Employees: Full time in Poland: 488; parttime/contract: 3352 Services provided: Call Center Management in Poland: Zbigniew Biały - President of the Management Board

Archidoc

Contact Centre

4EverNET

HQ of parent company: Poland Number of Employees: ca. 225 Services provided: BPO Management in Poland: Piotr Cholewa - Owner, Konrad Rochalski - President, Waldemar Nowicki Vice-president of the Board

HQ of parent company: Poland Services provided: Finance, accounting SSC

Arvato Services Poland (Bertelsmann)

Arcelor Mitall Shared Service centre Europe

Asseco Poland

HQ of parent company: Poland Number of Employees: 200 Services provided: Finance, accounting SSC Management in Poland: Abhijit Roy - CEO & BOD Chairman

HQ of parent company: Poland Number of Employees: ca. 80 Services provided: R&D

HQ of parent company: Poland

HQ of parent company: Poland Number of Employees: 336 Services provided: IT Services Management in Poland: Adam Góra - President

Asseco Systems

HQ of parent company:

HQ of parent company: Poland Services provided: BPO Call Centre Management in Poland: Krzysztof Rosiński - Director

Cyclad Poland

HQ of parent company: Poland Number of Employees: 36 Services provided: IT Services Management in Poland: Katarzyna Szkutnik - General Manager

Display Link

HQ of parent company: Poland Number of Employees: 10 Services provided: ICT outsourcing, R&D Management in Poland: Mariusz Tomaka- CEO in Poland

ENIRO Poland

Ernst&Young

HQ of parent company: Poland Number of Employees: 240 Services provided: BPO, audit, accountancy outsourcing, tax advisory services and business advice Management in Poland: Tomasz Wróblewski - Partner

ING Poland

HQ of parent company: Poland Services provided: Financial Customer Service Management in Poland:

IT4Q

HQ of parent company: Poland Number of Employees: 10 Services provided: BPO, Outsourcing IT services, IT solutions and help, software & hardware support Management in Poland: Wojciech Marciniak - Member of the Board, Dawid Kuboszek - ember of the Board

HQ of parent company: Poland Services provided: HR, Payroll Process Outsourcing

HQ of parent company: Poland Number of Employees: 50 Services provided: Shared Service Centre Management in Poland: Olga Grygier - President, Tomasz Reinfuss - Partner / Director of office in Katowice

Proximetry Poland

Rockwell Automation

HQ of parent company: Poland Number of Employees: 382 Services provided: SSC, multifunctional site, operations center, financial shared services center, customer care center, customer services and maintenance, IT center, rockwell software Development Center, Human Resources Business Services, Strategic Sourcing and Purchasing Supporting Departments: Finance, Human Resources Management in Poland: Sławomir Szpak - Director, Rockwell Automation in Poland

Steria

tre Management in Poland: Simon Boyd - President UPC Poland

Warta, [Centrum Alarmowe Warty]

HQ of parent company: Poland Services provided: Call centre Management in Poland: Krzysztof Kudelski - President, Frank Fripon - Vicepresident of the Board, Geert De Kegel - Vice-president of the Board

Kielce Altar

HQ of parent company: Poland Number of Employees: 85 Services provided: IT (The company plans to build an Outsourcing Center based on Virtual Contact Center, planned for January 2011). Management in Poland: Dariusz Borek - President, Marek Wesołowski - Member of a Board, Krzysztof Palacz - Member of a Board

Call Center Inter Galactica

HQ of parent company: Poland Number of Employees: More than 2,000 Services provided: Call Center (languages: English, German, Russian, Ukrainian, Czech, Italian, Spanish) Management in Poland: Pavlo Polishchuk - Project Manager

HQ of parent company: Poland Number of Employees: 180 Services provided: BPO, outsourcing IT, service desk, call center, application management, monitoring Management in Poland: Karine Brunet - CEO SteriaPoland, Bruno Boquet-Dierctor GSC

Contact Center

HQ of parent company: Poland Number of Employees: 31 Services provided: SSC, IT Customer Service, (data recovery; computer forensics service and software , strategic data management Management in Poland: Marek Suczyk - Managing Director

TP

Kolporter INFO SA

HQ of parent company: Poland Services provided: Call centre, telecom customer service Management in Poland: Maciej Witucki - President of the Board, prof. Andrzej K. Koźmiński - Przewodniczący Rady Nadzorczej TP S.A.

HQ of parent company: Poland Number of Employees: 113 Services provided: HelpDesk, call center, Outsourcing IT Management in Poland: Jarosław Ambroziak - President

Mentor Graphics

Unilever

HQ of parent company: Poland Number of Employees: 60 Services provided: Call Center Management in Poland: Tomasz Ziemniak - Managing Director, Tomasz Kluz - President

Kroll Background Screening

HQ of parent company: Poland Number of Employees: 100 Services provided: Pre-employment screening services

Kroll Ontrack

HQ of parent company: Poland Number of Employees: 200 Services provided: R&D

Neubloc

HQ of parent company: Poland Number of Employees: 50 Services provided: R&D Software Development

Northgate Arinso

HQ of parent company: Poland Number of Employees: 92 Services provided: SSC, logistics service Management in Poland: Matthias John - UltraLogistik Operations centre

2011

Avio

Poland

DHL Logistic

HQ of parent company: Poland Number of Employees: Full time in Poland: 488; parttime/contract: 3352 Services provided: Call Center Management in Poland: Zbigniew Biały – President of the Management Board

CityInvestPoland

Bielsko-Biała

Teledirect

UPC

HQ of parent company: Poland Services provided: Call cen-

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