Magento SuiteCRM Integration Solutioins

SuiteCRM – Magento Integration

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Table of Contents 1.

Benefits of Integration ......................................................................................................... 3

2.

Biztech Solution ................................................................................................................... 3

3.

Biztech Integration Gateway ............................................................................................... 5

4.

Packages ............................................................................................................................... 9

5.

Installation and Cost .......................................................................................................... 10

6.

To Get Started .................................................................................................................... 11

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S U I T E C R M - M A G E N TO I N T E G R A T I O N Biztech Consultancy provides effective solution with service for the integration of SuiteCRM and Magento.

Our solution for Integration between Magento and SuiteCRM allows your accounting and sales teams to have a complete overview of your business, customer and orders from your Magento system in your SuiteCRM system.

1. Benefits of Integration  No more duplicate entries of orders and customers  Improves functional efficiencies through SuiteCRM/Magento  Displays instant positive impact to bottom line functioning  Processes customer orders and its status within SuiteCRM due to integration with Magento

2. Biztech Solution -

SuiteCRM-Magento Integration is two way process. We can integrate data from SuiteCRM to Magento and vice versa.

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Our Integration covers 3 modules. We can further customize the Integration service to add up more Modules.

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

Customer



Product



Order

Our Integration includes: 

We have developed Custom Magento Plugin, which needs to be installed in your Magento copy to use in integration process. We have used all default modules of Magento.



We have developed a PHP based Integration Gateway that runs on our Server. It receives data from SuiteCRM & Magento and passes it on to the other system. When

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integration starts, we first transfer Data from Magento to SuiteCRM & then from SuiteCRM to Magento. 

Our Gateway uses central DB that stores all the data temporarily so in case if other system is down, all data is synced well once the destination system is up.

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The below table shows the linkage of modules, that can be considered.

No.

Magento Module

SuiteCRM Module

Communication Protocol

1

Customer

Contacts

Two way

2

Product

AOS_Products

3

Order

AOS_Quotes

One way (Magento to SuiteCRM) One way (Only Order Status Two way)



The above mentioned modules can be synced two ways, if required by client.



Also SuiteCRM provides more features to integrate extra modules with Magento Store, if required by client.

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3. Biztech Integration Gateway -

Our Integration Gateway also provides a GUI, which gives up-to-date information on what data has synced between both the systems. Following are some of the Sections:

3.1.

Dashboard



Our solution allows Admin to login into the integration gateway and access dashboard.



The dashboard shows the interactive charts and tabs for ease of access to Admin.



Synced Issues and Synced Logs can be accessed from the menu for better support.

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3.2.



Customer Module

Complete portfolio of your customer with their specific accounts details is integrated in SuiteCRM.



User can view customer profile with synced details.



All activity in Magento gets directly reflected in SuiteCRM, like First Name, Last Name, Email, Billing Address, Shipping Address, etc. in syncing process.

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3.3.



Product Module

It offers a complete overview of the accounting/sales and inventory details of any product of specific customer.



We have used customized module of SuiteCRM with basic details like SKU, Name, Description, Price etc. in syncing process.

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3.4.



Order Module

A complete picture of sales and order status details. It reflects customer name, product details, addresses, payment method, order amount etc.



If product of Order Line exists in CRM, then Order Line will be synced. For Order Module, we have used basic details like Order No. Customer, Customer Address, Shipping Description, Items, rate, Quantity, Amount, Grand Total etc. in syncing process.

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4. Packages Features

Basic

Advanced

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X

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X

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Customers

Sync newly created customer between SuiteCRM and Magento Sync updated customer info between SuiteCRM and Magento Sync shipping &billing address between SuiteCRM and Magento Sync support for 5 custom fields from Magento to SuiteCRM Product

Sync newly created product from Magento to SuiteCRM Sync updated product from Magento to SuiteCRM Sync support for 5 custom fields from Magento to SuiteCRM Order

Sync new Order with line item from Magento to SuiteCRM Sync updated order with new & modify lines from Magento to SuiteCRM Sync updated Order status from SuiteCRM to Magento



Sync support for 5 custom fields from Magento to SuiteCRM

X

General

One Time remote setup, configuration & training Integration gateway access One Time sync timing configuration (Every 10 minutes, 1 hour or once in day)

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

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One time customer mapping base on Email Address / Name

X

One time product mapping base on Manufacturer Part Number

X

 

* Need to manually remove duplication of mapping module data Support

Quick Email support 10:00 to 18:30 UTC+05:30

X



5. Installation and Cost -

We charge for installation and set-up cost of the Biztech Integration Gateway, which includes installing our SuiteCRM Plugin & Magento Plugin.

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We also create account for you in our Integration Gateway, which handles all communication between two systems. There is recurring charge to use the Integration Gateway that covers Support & Updates in the Gateway.

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We are committed to this integration and will be releasing new version with more enhancements in timely manner.

Details

Cost(Basic Version)

Cost(Advance Version)

Installation & Setup Cost

$499

$699

+ Recurring Fees

As per Following Table

As per Following Table

+ Customization Charge

If any

If any

Integration Gateway Maintenance and Support Time Period

Recurring Charges(Basic Version)

Recurring Charges(Advance Version)

Monthly (1 Month)

$15

$25

Yearly (12 Months)

$150

$250

* It will start getting billed over after 1 month of implementation.

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6. To Get Started Contact – Maulik Shah CEO, Biztech Consultancy

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