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November 2015

HAY CREEK DEVELOPMENT Ready for Retail Shoppers


Solving the Child Care Crunch


Member Profile AID, Incorporated


Student Chamber Gets Started Students have their first meeting with community leaders.


2015 TRC Continues Contact us to visit about finding the right sponsorship opportunity for your business.

CHAMBER CONNECTION EXECUTIVE COMMITTEE Rick Matteson.................................................................................................................... Chair Perrie Schafer ........................................................................................................... Chair-Elect Molly Barnes................................................................................................................ Secretary Brenda Nagel...............................................................................................................Treasurer Annette Behm-Caldwell............................................................................................. Past Chair Kelvin Hullet................................................................................................................ President

BOARD OF DIRECTORS Chad Moldenhauer ����������������������� K&L Homes Chris Brown �������������������������������������������� Motix Dave Hoekstra ������������������������������� BNC Bank Marc Taylor...........Northern Plains Equipment Ken Rutter............ Basin Electric Power Coop. Rick Matteson �������������MDU Resources Group Lee Pierce...................... Al Fitterer Architects Dan Pearson �����������������������������Northwest Tire Norm Clark .............................Gate City Bank Wayne Munson �������������������� Indigo Signworks Jeff Essler ������������������������������������������ H.I.T. Inc. Greg Vetter �������������������������University of Mary Mike Schmitz ...................... Widmer Roel, PC Ron Day......................Tesoro Mandan Refinery Annette Behm-Caldwell.....Open Road Honda Perrie Schafer ���������������� Schafer Financial Inc. Brenda Nagel ������������������������������������������Aetna Jeff Herman ������������������������������������Petro Hunt Sandi Tabor �������������������������������������������������KLJ Craig Larson ���������������������������Starion Financial Molly Barnes............... Northern Improvement Kevin Magstadt ������������������ Wenck Associates Jeff Albers ��������� Schwan Buick GMC Cadillac Paul Brucker ������������������� Railway Credit Union

CHAMBER STAFF Kelvin Hullet................................................................................................................ President Annie Bergrud.........................................................................................Chief Financial Officer Mary Masters................................................................................. Office Support Professional Ryan Parsons..............................................................................Vice President of Membership Sally Paulson................................................................................................... Program Director Rebecca Rattei................................................................................ Communications Specialist Amanda Schwieters......................................................................... Member Services Director Chelse Simon..................................................................................Membership Sales Director Cathryn Sprynczynatyk Anderson......................... Communications Specialist/ LBM Director


Solving the Child Care Crunch Student Chamber Gets Started 2015 Total Resource Campaign Continues


State of the Cities Ethics Day November Membership Mixer: HTS Integration Chamber Holiday Mixer Chamber Annual Dinner

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Chair’s Corner



Cover Story 4 Member Profile 10 Ask-A-Pro 38 Chamber Perks 40 1640 Burnt Boat Drive P.O. Box 1675 Bismarck, ND 58502 701.223.5660 • CONTACT INFORMATION Content: The Chamber - 701.223.5660

Advertise: Ryan Parsons

MISSION STATEMENT: Leaders for prosperity. Advocates for business.

Dave Hoekstra

CCO and President, BNC North Dakota

Wayne Harvison

Chad Scott

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Craig Hanson

VP Business Banking

Business Banking Officer

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Bismarck: 322 E Main Avenue • (701) 250-3000 & 801 E Century Avenue • (701) 250-2700

2 | Chamber Connection

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BUSINESS B ANKING The biggest difference between BNC National Bank and the new banks popping up all over — is our people — solid professionals who make up an experienced team providing financial solutions business people demand. That comes from hard work, straight talk, sound advice and solid financial guidance.

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Personal Banking Officer

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SVP Business Banking

SVP Business Banking

Clay Brosz

Nate Palczewski

Business Banking

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Personal Banking Officer

Retail Manager

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Mandan: 2711 Sunset Drive NW • (701) 663-5448

Chair’s Corner


s we move into November, many of our members and the community are speculating about the economic impact of lower oil prices. Sales tax collections, housing prices and motel vacancy rates leave no doubt that North Dakota is feeling the bite from current commodity prices. The exploration/production industry is, and probably always will be a cyclical business, and it’s important to keep that in perspective when we see the “boom is over” chatter from journalists who try to cover the Bakken from the comfort of their East Coast offices (no doubt warmed by good ol’ American fossil fuels). The real question is not if, but when prices will begin to tick upward. Last month ConocoPhillips’ chief economist, Marianne Kah, spoke at the Empower Energy Conference in Bismarck. In summary, she anticipates 2016 will be a year of mergers and acquisitions as the global market continues to rebalance itself. She expects that by late 2017 into 2018, the demand for oil will increase as the global economy grows enough to create a demand-supply deficit. In Bismarck-Mandan, the diversification of our economic base helps level out large swings in the state and national economy. Healthcare, technical services, manufacturing, finance, professional services and a broad small business base ensure the stability of our economy. To that end, as you see in this month’s Connection, the Hay Creek Shops are opening. This large-scale retail development is positioned to accelerate the growth of north Bismarck. Congratulations to all the developers and businesses on a successful grand opening. A key part of growing our economy is talent attraction and retention. If you missed the Prairie Fire Conference on October 24, you missed a great day. The speaker lineup was top caliber with Shark Tank’s Damon John keynoting the day on branding. Prairie Fire is the first regional conference of its kind, and we hope it becomes an annual event to inspire entrepreneurs and small businesses. Attendees were from around the region including Fargo, Minnesota and South Dakota. Another story I hope you will look at in this month’s Connection is the innovative approach to childcare being taken by the business community. The ability to provide quality childcare is a key part of attracting and retaining young professionals. As we all know, there is a capacity issue. While we have worked with the state to pass legislation to enhance investment in childcare, the fact remains that an innovative private sector can do it better and faster. Finally, I want to take a moment and wish you a Happy Thanksgiving. We have a multitude of blessings in North Dakota -- the wonderful people who live and work here, an undefeatable spirit to thrive, and an abundance of natural resources. When you have a chance this month, please join me in reflecting on the amazing, positive changes in our Mandan and Bismarck communities over the last several years.

- Rick Matteson

Chamber Connection | 3



By Kylie Blanchard, Clearwater Communications

The flagship stores at the new Hay Creek Development opened this fall, but the development’s planning has been in the works for a number of years. Located on Highway 83 in north Bismarck, the development has caught the attention of unique retailers that now call the community home and draws excited shoppers from across the region. “It’s been in the works for three to four years,” said Grant Gary, president of brokerage services for the Woodmont Company based in Fort Worth, Texas. “The chairman of our company was in Bismarck, and he was told there might be an opportunity for development.” The Woodmont Company represents clients, development projects and management properties across the United States and specializes in commercial real estate, including development, asset management, tenant representation, brokerage, construction supervision and investment sales. The company was approached with the new development opportunity by Jerry Splonskowski, owner of Northwest Contracting. “We had done a project together with the development of Pinehurst Square, and we contacted Woodmont to see if they wanted to do another development project,” he said.

Pinehurst Square shopping center in central Bismarck is home to major retailers, including Lowe’s, Kohl’s and Old Navy, as well as popular dining establishments and boutique retailers. “We felt Pinehurst Square was a great success and it was a well-received shopping center,” said Gary. “We had a good experience with our previous development and had good relationships in the community.” He said Bismarck continued to be a draw for additional shopping center development because of its diversity within both the community’s population and industries. Both companies saw the potential in developing roughly 33 acres of available land in north Bismarck and decided to team up again for the Hay Creek Development. “What we were looking for was the existing retail in the area and where the growth was in the market,” said Gary. “We really felt the growth was headed north and that is where there was new growth and the availability of land.” Splonskowski said the expanding residential developments in north Bismarck also played a role in the selection of the Hay Creek Development’s location. “As rooftops go up, consumer demand is also there,” he said.

Hay Creek Development is currently home to five national retailers, with more on the way.

4 | Chamber Connection An additional draw to the north Bismarck location was its vicinity to another major retailer. “There was also the ability to have cross access with Walmart, which is already established at the location,” said Gary.

Attracting New Retailers

“When initially evaluating the market, we looked at the relationships we had with retailers and retailers who were in similar markets but not in Bismarck,” said Gary, adding the company started quickly working to sell the new market to prospective retailers. He said the community’s growth Dick’s Sporting Goods opened on Aug. 7th and was the first retailer to welcome shoppers in Hay Creek. also helped to create a need for leased spaced, which the Hay Creek Development could provide retailers “It is nice to have different stores in the community considering the market. “We wanted to show the that we haven’t had in the past,” said Annie Bennett, success of other retailers in similar markets,” noted Gary. a Bismarck resident and shopper at the Hay Creek “These retailers were doing very well.” Development. “Fargo, Minot and Grand Forks have had some of these stores for years and it feels like Bismarck Flagship retailers were established before construction is now catching up with other communities.” began, including Dick’s Sporting Goods, Gordmans and Bed, Bath and Beyond. “The initial design was with some degree of specific retailers in mind and specific to our anchor tenants,” said Gary. “We’ve had other stores come together as the process has gone on.” These stores were the first of the companies’ locations in Bismarck, and Dick’s Sporting Goods’ opening in Bismarck marked the company’s first location in North Dakota. “We chose this location due to Bismarck being a great market in which we can serve the sporting goods and equipment needs of athletes in the community,” said Matt Teske, community marketing manager for Dick’s Sporting Goods. “We saw the Bismarck-Mandan area as a community whose needs we were not currently serving. Hay Creek Development provided us the opportunity we needed to open up and show the area what Dick’s Sporting Goods is all about.” Dick’s Sporting Goods was the first store to open in the Hay Creek Development on Aug. 7. “Our main goal is to meet the needs and expectations of the athletes, hunters and fishers in the community,” said Teske. “Also, we are committed to partnering with and supporting youth sports leagues in the community. We are excited to be open and look forward to serving the community.”

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4120 Memorial Hwy, Mandan 701-663-4023

Chamber Connection | 5

FEATURE She said she is most excited about the addition of Gordmans and Michaels, an arts and crafts supply store, to the community’s retail offerings. “I love shopping at all of these stores, but I couldn’t get to them as often as I liked in other communities,” she said. “It is really nice to have them close to home and available in Bismarck.”

Bennett said she was impressed by the Hay Creek Development when she first visited after the opening of Gordmans in late September. “The size of the stores in the development is impressive, and I thought the available access to Walmart from the shopping center and the additional street light access to the development was a great addition,” she notes. “It has really added to the development of the north side of Bismarck.” The outdoor setting and the opportunity to walk outside from store-tostore also gives the development a unique feel, one different from the area’s typical mall setting, said Bennett. “It reminds me of the shopping centers in Arizona and being able to be outside between the stores. This development and the Pinehurst Square shopping center are something different to the area.”

6 | Chamber Connection She said the Hay Creek Development will play an important role in attracting additional visitors to the area and will help to grow the community’s list of offerings for visitors and even potential residents. “I think it will attract a lot of people to come to Bismarck to shop and visit as opposed to going to other communities that have these stores but may be further away.” Bennett said it is exciting to see the Bismarck-Mandan community continuing to grow and change. “I think it’s important for Bismarck to keep growing and to keep up with the offerings of other communities,” she said. “It is so nice to have this new development and these new stores in the Bismarck-Mandan community.” Gary said the community’s response to the development has been positive, which is attracting interest from additional retail companies. “What we are hearing from the retailers is that they are opening really well,” he said. “We are also hearing from more retailers that are interested in the project.” The construction of the Hay Creek Development is ongoing, and the next stores scheduled to open this year in the development are Michaels and Ulta Beauty, a beauty supplies store. Additional phases of construction are planned. “It’s going to be a continued build-out of the shopping center, with a new phase starting now and one or two more phases,” said Gary. “The box stores or anchors are in and the smaller box stores will follow,” added Splonskowski. “Then, the local stores and restaurants will fill it.” When the Hay Creek Development is complete, it will hold more than 35 stores, including shopping, dining and entertainment venues. The total size of the completed shopping center will be 300,000 square feet. Gary says the new retail location will also create more than 1,000 jobs and have a marked impact on the community’s sales tax dollars as well. “We are looking forward to several new-to-market retailers coming into Bismarck in the next phases,” he said. A grand opening event for the first phase of the Hay Creek Shopping Center was held in late October. “We are very excited about this phase in the development,” said Gary. Splonskowski noted the Hay Creek Development is filling a niche in the community. “There is some excitement around this center. These retailers are new to the area and the only ones in the community. It will always have a draw,” he said. “I look forward to it being a very big success.”

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Chamber Connection | 7




With an unemployment rate of 2.3 percent, staffing recruitment and retention is a hot topic among BismarckMandan employers. The U.S. Bureau of Labor and Statistics ranks Bismarck-Mandan No. 2 in the nation for unemployment — second only to Fargo.

In a 10-year agreement, YMCA will serve as the child care service provider. For each of the participating employers has committed to filling a certain number of employee slots per company. Child care openings not filled by the three partnering businesses will be open to the public.

With such a small employment pool, providing a benefit like child care to employees facing the day care crunch can make a difference in recruitment and retention.

Bauman said the former Rasmussen College building is a good fit for child care. The building is already divided up into classrooms. Among renovations that are needed, a kitchen and eating area will be built, and security features will be added to the main entrance. The participating employers are helping with the upfront cost to remodel the future child care center.

“This has been an issue facing Basin Electric for several years,” said Mary Miller, director of communications and creative services for Basin Electric Power Cooperative. “Especially now more than ever as our workforce turns over, we are finding that our employees are having a lot of difficulty finding child care.” Building off of Basin Electric’s culture as a co-op, Miller said the cooperative approached Missouri Valley Family YMCA to see if they could establish a child care partnership. Since the YMCA is collectively the largest child care provider in North Dakota and in the country, a child care partnership was a natural fit. In a first-of-its-kind agreement, the Missouri Valley Family YMCA has partnered with three local businesses in the Bismarck-Mandan community to open a new child care center. The new child care location will open by Feb. 1, 2016, at the former Rasmussen College building, located on E. Century Avenue in Bismarck. Three partnering organizations — Basin Electric Power Cooperative, Sanford Health and CHI St. Alexius Health — have each committed to a designated number of slots that will be filled by their employees’ children.

YMCA Youth Development Center North

The YMCA Youth Development Center North will care for a total of 240 children, ages infant to pre-kindergarten. Child care is a great need in Bismarck-Mandan according to Bill Bauman, executive director of Missouri Valley Family YMCA. Bauman estimated only 25-35 percent of the child care need is being met in Burleigh and Morton counties. “We’re looking for a solution to meet the need for additional child care in the community,” Bauman said. “Corporations are looking for child care to attract and retain high-quality employees.” 8 | Chamber Connection

“There’s no way the YMCA would have been able to do this on their own without the strength of these three key partners; so that is something we’re very grateful for,” Bauman said.

Recruitment and Retention

Among the employers in the child care partnership, all three said child care is a pressing need among their employees. Miller described a husband and wife who both work for Basin Electric. The family has been unable to find a day care that can take both of their children. Each day, the spouses drop off one child at the north end of town and the other child all the way at the south end of town. Another employee at Basin Electric recently delivered twins, Miller said. That employee has struggled to find a day care that will take both infants. “We want to retain our employees,” Miller said. “We don’t want to see a situation where they have to leave Basin Electric due to child care challenges.” Scott Boehm of Sanford Health said day care is one of the biggest concerns they have heard from employee feedback as well as community surveys. “We’ve had that feedback for years,” said Boehm, executive vice president of human resources for the Bismarck region of Sanford Health.” We knew (day care) was a business we didn’t necessarily want to own and operate, but we knew the YMCA had that expertise, and this was a perfect collaboration. “We’re getting the best of both worlds. We have access to day care in the community, and we’re getting the experts who know how to own and operate the day care.”

“We want them to come here, plant roots, and and consider this a long-term career,” Miller said.

CHI St. Alexius Health has more than 2,500 employees, and a large number of those are employees with young families, according to Randy George, human resources director for CHI St. Alexius Health.

Of the 240 child care slots planned for YMCA Youth Development Center North, 200 are spoken for by the partnering businesses. Bauman said YMCA is actively looking for more partners, and they are open to smaller partnerships of 5-10 child care slots. Interested businesses can contact Bauman at the YMCA.

“We don’t want day care problems to be the reason our staff isn’t able to work for us,” George said. In addition to offering child care slots to current employees, George said the company will be offering the benefit as a part of new employee recruitment as well. “We’re very glad that we were able to participate in a unique program like this, to be able to provide these services for the staff,” George said. “We truly believe it will be a benefit to be able to provide this service to our employees and to the community.”

Looking for More Partners

“The peace of mind and the assurance that this (child care) gives parents is really, really valuable,” Bauman said. “It’s one of your greatest gifts — those children. To know that they’re being cared for and thriving in such a safe, sound, secure and educational environment is really, really important to parents. It takes a lot of stress off their life.”

With Basin Electric facing a large retirement bubble in recent years, Miller said she hopes offering a child care benefit will help recruit and commit a new generation of employees.




HOLIDAYS Chamber Connection | 9





Patty Regan has been the executive director of AID, Inc. for the past four years.

MEMBER PROFILE Featuring Patti Regan Q: Tell us about yourself and your role within the organization. A: My husband Tom and I moved here from Milwaukee, Wisconsin in 1981. We quickly became involved in the community through Prairie Public Radio. One of my first tasks was lining up volunteers to answer the phones for the pledge drives. We raised our four children here. I went on to managing the Dakota West Arts Center, Gallagher Law Firm, and worked nine years with the public school system. I was offered the job of Store Manager for the Bismarck Brighten’s Thrift Shop in 2007 and four years later became the Executive Director/Store Manager/Volunteer Coordinator for AID, Incorporated Self-Help Center & Thrift Shop. I manage all operations of both the agency and store with guidance from our volunteer nine-member Board of Directors. 10 | Chamber Connection


Q: What differentiates your company from its competitors? A: We work with people in crisis. Perhaps the main breadwinner lost their job, the rent is past due, the power is off in the household, someone in the family received a devastating diagnosis, a family is in peril because of an injury or unexpected surgery – there are many reasons that bring an individual or a family to our Self-Help Center. The main difference between us and other agencies is that we can assist when the client is doing everything they can to help themselves. That may mean they are working but it may also mean that they are in some form of recovery; recovery from addictions, a layoff, an injury, reduced hours, etc., and they are going to be alright when they get past the crisis they are now facing. We provide temporary assistance – in most cases, 30 days stability, and then the client picks up where they left off. Q: Briefly tell us the history of AID, Incorporated Self-Help Center & Thrift Shop. A: AID, Incorporated was founded in 1983 by Father Charlie Backes as a result of growing requests for assistance being funneled through the area churches. AID,Inc. was established to provide emergency, temporary assistance to those working to help themselves - in other words, the working poor. Our staff is small, eight staff, five Experience Works individuals and 60-100+ volunteers per year, all working to make a difference in the lives of those in need in our community. AID, Inc. operates a thrift shop which provides, after a brief interview process, household items, including bedding, furniture, clothing and more free to those that are low-income. AID, Inc. also provides financial assistance in the form of rent, deposits, application fees, utility payments, some transportation funds, some medical, limited prescription assistance and much more. AID, Inc. relies on the generous donations from businesses, agencies, government grants, individuals, our shoppers and the donations of good, gently used household items. AID, Inc. focuses, primarily, on Morton and Burleigh counties but can assist, in some circumstances, outside the area. Q: How has the growth of Bismarck-Mandan impacted AID, Incorporated Self-Help Center & Thrift Shop? A: We have seen increased requests for assistance in our area. Many people live here and drive distances to their employment. Although there are well-paying jobs there are also high rents, some as high as $1,600 in our community. Families still face multiple crises. In 2014, we assisted 607 individuals with financial assistance (rent, deposits, utilities, medical, gasoline and other transportation, lodging and other assistance). As of September, 2015, we have already surpassed that number. Over 1,000 individuals received food assistance through our Food Pantry and by the end of September that number is already 1,000+. There are so many families and individuals struggling with food insecurity. Last week Monday, 10 families were given foods in an hour and a half! Q: What industry trends are taking place? A: Many agencies are participating in a data base system, HMIS, which allows the client to “tell their story” once at one agency instead of having to drive from one agency to another and retell their story. This HMIS system protects confidentiality and links the client directly to the services needed. Through HMIS, AID, Inc. can quickly determine if a bed is available in a shelter for a client experiencing homelessness and reserve that bed, for the night. Clients can also apply for work, apply for food stamps, housing and more on a touch-screen computer right on site at AID, Inc.

Q: Have there been any monumental changes in the industry that you’ve had to deal with? A: One of the hardest issues for AID, Inc., has been landlords evicting tenants so that rents can be increased. Low-income, working poor are then hit with higher rents and often for properties in poor condition. Finding housing and maintaining housing for those struggling with addictions, mental health problems, those coming out of the prison system, and those living with disabilities has been difficult. Q: What does the future of your business look like and the industry as a whole look like to you? A: We would love to be out of work! No more hungry, no more needy, no more struggling families. But the reality is pretty clear – there will always be those that have and those that have not. There will always be those operating on the fringe, the people in support of industry, those working to help themselves, often working multiple jobs. AID, Inc. will continue to serve those that struggle. In 2014, we implemented a program to assist people with job skills, to increase their employability. We are here to provide emergency, temporary assistance to those working to help themselves. Q: AID, Incorporated Self-Help Center & Thrift Shop has been a member since 1995, why do you continue to renew each year? A: The Bismarck-Mandan Chamber of Commerce has its thumb on the pulse of our community. The contacts, business networking and economic updates are invaluable tools for those operating within the community. Q: What should Chamber members know about AID, Incorporated Self-Help Center & Thrift Shop that may assist them within their business? A: Many face a crisis at some time in their lifetime. Listening and caring, without judgment, are skills we can extend to others daily. AID, Inc. provides assistance to people from many walks of life regardless of race, color, creed, religion, sex, disability, sexual orientation, marital status or national origin. There is no reason there are hungry people in our community. Every day there are children and adults who wake hungry and go to sleep hungry. We can change this by extending a caring heart and a caring hand, which will enable AID, Incorporated to assist, one family at a time

Chamber Connection | 11






The Harvest Mixer hosted by the Agriculture Committee of the Chamber featured amazing food, door prizes, agriculture booth displays, music and an opportunity to drive quad trac’s through an obstacle course set up behind host Northern Plains Equipment. Over 100 people attended this event and visited the following booths: USDA/Northern Great Plains Research Center, BSC-Agriculture, Technology and Natural Resources, Northern Pulse Growers Association, Northern Plains Equipment, FFA Foundation, Northern Canola Growers/AmeriFlax. Beef and Pork were donated by Cloverdale Foods for the event and our other generous sponsors included: Wells Fargo, Starion Financial, Farm and Ranch Guide, American Family Insurance-Dee Heintz, Farm Credit Services of Mandan, Northern Plains Equipment, and Northern Pulse Growers Association. Music was provided by 103.3 U.S. Country. Vehicles displayed were provided by Kupper Chevrolet. Many thanks to those listed, along with the Agriculture Committee who all worked hard to make this year’s event successful!

12 | Chamber Connection 2015-2016 Bismarck-Mandan Student Chamber


Can you name a person who has had a tremendous impact on you as a leader? What is one characteristic you believe every leader should possess?

These were a couple of the questions that was posed to community leaders at the first Bismarck-Mandan Student Chamber meeting on Tuesday, October 20th. Leaders Tamara Uselman-BPS Superintendent, Sr. Thomas Welder, and Brig. Gen. Al Dohrmann were on the panel for this young leadership group. The students looked forward to hearing how these community leaders became leaders themselves, who their mentors are/were and what they find important in other leaders they look up to. Students in this group explored different areas of leadership and community service while being a part of the Student Chamber. November will bring the “Faith, Ethics and Values” day, December is named “The Justice System, The Law and Politics”, January’s Issue Day will be centered around Financial Literacy, February brings us “Agriculture, Business and Economic Development” and March closes out their year with a session on “Local Issues”. Stay tuned to read about our amazing presenters and feedback from the students about all of their sessions. The 2015-2016 Student Chamber members are as follows: Leslie Miller, Kaycee Fry and Samanda Power representing Mandan High; Shandi Taix and Ty Farnsworth representing Bismarck High; Kayla Zeeb, Brooke Schulte and Brooklyn Hedstrom representing Century High; Alex Delzer and Laurel Schley from Shiloh Christian; Kenny Waggoner and Robbie Weisz from Dakota Adventist Academy; Abbie Morlock and Birgen Black from St. Mary’s Central; Nick Erickson representing the BPS Career Academy; Heidi Hilz from Legacy High; Mirranda Gross and Grant Schafer from Flasher High School. If you know any of these young leaders, make sure you say “hi” and congratulate them on being on the Bismarck-Mandan Student Chamber leadership board.

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2000 Schafer St. Ste E Bismarck, ND 58501 701.751.0141 Chamber Connection | 13





LAST CHANCE TO 2016 COMMUNITY HELP FACILITATE FOR GUIDE + CHAMBER DIRECTORY AVAILABLE ETHICS DAY 2015! The 2016 Community Guide + Chamber Directory is this November! This publication is free to the public and will be mailed to the entire Bismarck-Mandan Chamber of Commerce membership. The Community Guide + Chamber Directory is full of fun and interesting things to do in BismarckMandan. The guide also has interesting facts and the latest statistics of our growing community. Also, the directory has a complete listing of all the Chamber members. Members can view the directory anytime, anywhere online at or pick up several copies at the Bismarck-Mandan Chamber of Commerce.

What’s on your Horizon? Stop in and meet our staff and see how we can help make your dreams a reality. Now with four locations to serve all of your banking needs!

Would you like to see what your future employee might look like and the choices he or she might make while working for you? Webster’s Dictionary defines the word “Ethics” as the following: 1. ethics (used with a sing. verb) The study of the general nature of morals and of the specific moral choices to be made by a person; moral philosophy. 2. ethics (used with a sing. or pl. verb) The rules or standards governing the conduct of a person or the members of a profession The Bismarck Mandan Chamber of Commerce’s Business Education Partnership Committee presents the 17th Annual High School Ethics Day, Thursday, November 5, 2015 at the BPS Career Academy. Please help by being a table leader for this event. We are still in need of about four leaders to help out on November 5th. Please help the youth of today become the leaders of tomorrow! Contact Sally at 701-223-5660 or email at We would like to thank our sponsors who have invested in this great program! Gold SponsorTable Sponsors- American Family Insurance/Terry Kraft, Bain Agency, Capital Electric Cooperative, MDU Resources Group, NISC, Northern Improvement Company, Starion Financial, Wells Fargo Bank and Aetna.

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14 | Chamber Connection


Leadership Bismarck-Mandan got off to a fast start this year with two issue days combined into one on the first day. This year, Orientation Day and Economic Development Day were combined to comprise the first issue day of the year on Sept. 23.

Leadership Bismarck-Mandan Class of 2016

The class got familiar with each other quickly through a speed networking and leadership style exercise. A workshop on communications styles grouped classmates together as analysts, commanders, adapters or performers. Classmates ruminated on diversity and privilege in BismarckMandan. Finally, Kelvin Hullet, President of the Bismarck-Mandan Chamber of Commerce, spoke on how the Chamber is dealing with the growth of our community. The second half of Orientation Day was devoted to the issue of Economic Development. Led by staff from the Bismarck-Mandan Economic Development Association, Economic Development Day included presentations on the Five South residence project, Job Service North Dakota, the new start-up incubator Start Bismarck and Bobcat and Doosan’s Acceleration Center located in our capital city. On Oct. 7, Leadership Bismarck-Mandan convened again for Local Issues Day, hosted at Bismarck State College. Dr. Larry Skogen, President of BSC, welcomed the class to campus and gave insight on how to grow enrollment in a fluctuating economy. Bismarck Mayor Mike Seminary spoke on challenges in growth, including capital city attitude, infrastructure improvements and how the city funds growth projects. A panel on staffing recruitment and retention included Wally Goulet, Find the Good Life in North Dakota; Wayde Sick, N.D. Workforce Development Division; and Michelle Miller, recruiting manager for KLJ. Finally, the class was presented with a different take on challenges in a growing community when Sandy Wollan of Adult Learning Center spoke on English as a second language, and Allison Bitz, an independent living coordinator, spoke on youth transitioning from foster care into the adult working world.


Gold Sponsor: Program Sponsor: Binder Sponsor: Capital Trophy Orientation Facilitators: Brenda Nagel – Aetna Bonnie Dahl – Starion Financial Robin Thorstenson – Starion Financial Economic Development Day Chairs: Brian Ritter – Bismarck-Mandan Development Assoc. Nathan Schneider – Bismarck-Mandan Development Assoc. Local Issues Day Chairs: Lynette Borjeson Painter – Bismarck State College Todd Van Orman – First Community Credit Union Louie Weigel – NISC Breakfast/Lunch Sponsors: Leadership Bismarck-Mandan Alumni Association (Orientation/Economic Development Day) Bismarck State College (Local Issues Day) Chamber Connection | 15





Mayor Arlyn Van Beek


Join Bismarck Mayor Mike Seminary and Mandan Mayor Arlyn Van Beek for the 2015 State of the Cities Address on Tuesday, November 3rd from 7:30am - 9:00am at the Radisson in Bismarck. Participants will be informed on the previous year and learn the latest outlook for the Bismarck-Mandan community. Also, hear all about the mayors’ individual successes and challenges they encountered during 2015.

Presenting Sponsor:

The cost to attend is $25.00 for Chamber members (anyone who works for a company that is members) and $35.00 for non-members. Reserve your table by calling the Chamber at 701-223-5660. You can register online at events or call Sally at 701-223-5660 for tickets.

Silver Sponsors: Sanford Health & Bank of North Dakota

Mayor Mike Seminary

Gold Sponsors:

Breakfast Sponsors: Ulteig Engineers, Inc. & JLG Architects

Table Sponsors: Bismarck State College, BNC National Bank, Bremer Bank, Dakota Community Bank & Trust, EAPC Architects Engineers, KLJ, Northern Improvement, University of Mary, Wells Fargo Bank, HDR Engineering, Capital Credit Union, KXMB CBS 12, Northwest Tire, Houston Engineering and American Bank Center.


It’s been a strong and steady month and a half of the Total Resource Campaign and over the last few weeks we’ve had many sponsorships renewed! Now it’s open to our entire membership and we still have more opportunities available. As members, this is a great time for you to budget sufficiently for next year’s sponsorship choices and also, allows Chamber staff more time to effectively execute events and serve our members throughout the year. The Chamber staff would be more than happy to discuss the various sponsorship opportunities and advertising choices available. We offer a wide variety of events, which allows anyone an opportunity to take advantage of the value of your membership. If it’s networking, education or leadership development you seek, we’ve got programs for everything!

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You can check out our events catalog online at: to learn more about the different opportunities and sponsorships available.

If you haven’t returned your renewal contracts, make sure you don’t miss out on your previous year’s investment. All sponsorships are open to the entire membership and will go on a first come first serve basis. The 2016 new year is around the corner and it will be yet another exciting year with lots of changes occurring in our business community. If you have any questions on TRC or event sponsorships you can contact Amanda or Chelse at 701-223-5660.


Hello, Bismarck


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May Lose Value

Chamber Connection | 17





STATE OF THE CITIES Date: Location: Time: Fees: Presenting Sponsor:

Tuesday, November 3, 2015 Radisson Hotel 605 East Broadway Ave, Bismarck 7:30AM - 9:30AM $25.00 for Members; $35.00 for Non-Members

Join Bismarck Mayor Mike Seminary and Mandan Mayor Arlyn Van Beek for the 2015 State of the Cities Address on Tuesday, November 3rd at the Radisson in Bismarck. Participants will be informed on the previous year and learn the latest outlook for the BismarckMandan community. Also, hear all about the mayors’ individual successes and challenges they encountered during 2015. The cost to attend is $25.00 for Chamber members and $35.00 for non-members. Register online at or call Sally at 701-223-5660 for tickets. Thank you to our Sponsors: Gold Sponsors: Breakfast Sponsors: Ulteig Engineers, Inc. & JLG Architects Silver Sponsors: Sanford Health and Bank of North Dakota Table Sponsors: Bismarck State College, BNC National Bank, Bremer Bank, Dakota Community Bank & Trust, EAPC Architects Engineers, KLJ, Northern Improvement, University of Mary, Wells Fargo Bank, HDR Engineering, Capital Credit Union, KXMB CBS 12, Northwest Tire, Houston Engineering and American Bank Center.

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ETHICS DAY Date: Location: Time:

Thursday, November 5, 2015 BPS Career Academy at BSC 1221 College Drive, Bismarck 8:00AM - 2:30PM

Ethics Day is a program designed to increase understanding of values and ethics in relation to the workplace and society. Local business representatives will facilitate small-group table discussions. High school juniors and seniors will spend the day exploring situational ethics. Students will be assigned to small groups with six or seven other students from the area, along with a business/ professional person. During the workshop, they will learn how ethics are applied in the workplace and will be given opportunities to consider how to form ethical values and resolve ethical conflicts. Table leaders are still needed for this event. If interested in volunteering, contact Sally at 701-223-5660. Gold Sponsor: Table Sponsors: American Family Insurance/Terry Kraft, Bain Agency, Capital Electric Cooperative, MDU Resources Group, NISC, Northern Improvement Company, Starion Financial, Wells Fargo Bank and Aetna.


Date: Location: Time: Fees:

Tuesday, November 10, 2015 Gary Tharaldson School of Business, Rm 212 7500 University Drive, Bismarck 11:30AM - 1:00PM Free to Attend

Visionary leaders stir others and inspire them to discover and cultivate their best gifts and talents. They are a blessing to their organizations, their communities, and the world beyond. Through our Lunch & Learn Series, the BismarckMandan Chamber of Commerce and the University of Mary invite our community to gather, learn and share with us.


Thursday, November 19, 2015 HTS Integration 1830 E. Century Ave, Bismarck 5:00PM - 7:00PM Free to Attend

Don’t miss this month’s membership mixer hosted by HTS Integrations. They are very excited to open their doors to our membership in their newly built showroom at 1830 E Century in Bismarck. Don’t miss this great opportunity to network with fellow Chamber members, grab some food and enjoy some cool refreshments. Please RSVP to or call 701-223-5660.

Don’t miss this month’s awesome speaker Dave St. Peter! He was named the fourth president in Minnesota Twins history on November 26, 2002. He oversees the team’s day-to-day operations, strategic planning and interaction with Major League Baseball. St. Peter’s leadership has been integral in the team’s growing corporate partnership base; development of the “Magic Moments” customer service initiative; the “Go Twins, Go Green” environmental stewardship platform; the expanded Twins Radio Network; aggressive community outreach; and enhanced alumni involvement -- including creation of the Twins Hall of Fame. Seats will fill up fast, so don’t wait to register for this month’s Luncheon at luncheon.

Chamber Connection | 19





CHAMBER HOLIDAY MIXER Date: Location: Time: Fees: Platinum Sponsor:

Tuesday, December 8, 2015 Bismarck Event Center - Exhibit Hall 315 S 5th St, Bismarck 5:00PM - 8:00PM $5.00 + A business card for drawings


It’s that time of year again, the holidays are around the corner and that also marks the time for our fun, festive Holiday Mixer! This not only a wonderful opportunity to network with hundreds of fellow members, but it’s a great chance to showcase your business and services to over 1,500 members who attend this festive event. There is still booth space available and many opportunities for sponsorships to gain exposure before, during and after the event. If you are interested, contact Amanda to find out what is available at aschwieters@ You can register to attend this evening event online at or by calling the Chamber at 701-223-5660.

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Thursday, January 14, 2016 Bismarck Event Center - Hall A & B 315 S 5th St, Bismarck 5:00PM - 9:00PM

Bring in the New Year with good food, great people and laughter! Join the Bismarck-Mandan Chamber this January in celebrating the 2016 Annual Dinner. This always entertaining event is an enjoyable night out with outstanding entertainment and fine dining. This year we are hosting the Upright Citizen Brigade Touring Company for an evening of comedy and improv excellence. Enjoy top-notch comedy after mingling with fellow members. Register to attend this evening event online at or by calling the Chamber at 701-223-5660.

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REITEN TELEVISION SELLS FOUR STATIONS TO NEXSTAR BROADCASTING After nearly 60 years in the TV industry, Reiten Family Television has signed a deal to sell its four TV stations.
It’s a family operation, almost like a family farm.

“As long as I can remember as a little kid, we talked about the stations. It was the stations, the stations, the stations. And the stations always provided for our family. They put us through college, they employed many of us for many years, and so the station has always been an integral part of our family,” says Tim Reiten, General Manager, KXMB.
 The Reiten family has owned four CBS affiliated television stations across the state for over 60 years.
Tim Reiten and his four siblings bought the stations from their father, Chester Reiten 15 years ago.
Reiten Television is one of the few family owned station groups left in the nation.
 “To give it up is very hard,” says Reiten.
 But, as Tim puts it - the stars aligned.
The TV landscape has changed drastically over the years.
KXMB was the first commercial TV station in North Dakota to switch to high definition.
But the time has come where smaller markets are selling to larger station groups.
“You have to face reality and the reality is, now is the time to sell,” says Reiten.
Nexstar Broadcasting Group bought out all four stations.
 The company is based out of Texas and owns 107

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stations around the country.
The deal is pending FCC approval, and won’t be final until later this year.
“It should help our stations thrive into the future which is, good for the company, good for the employees, and good for our viewers out there. The people have been watching us for over 60 years have come to rely on us for information and news, weather, sports, good programming, family type programming,” says Reiten.
 Tim says his family is confident in the decision to sell.
He says they’re proud of the legacy they built over the years.
“We held out as long as we could and I’m proud of what we did and I’m looking forward to the next stage in my life. It’s exciting for me and so we’ll see what happens,” says Reiten.
 Broadcasting pioneer Chester Reiten died in 2013, at age 89.
In November, KXMB will celebrate 60 years on the air.
According to Nexstar, the company plans to continue the Reiten family’s legacy of building localized content, programming and community involvement.


A Bismarck project, person, programs and a partner received awards at the annual meeting of the North Dakota Recreation and Park Association (NDRPA) recently in Fargo. Bismarck Parks and Recreation District (BPRD) nominated the award winners. The Golden Egg Award, given for outstanding and innovative park projects, was awarded to the Hillside Aquatic Complex. This new pool, featuring two slides, a climbing wall, four lap lanes and a large patio deck opened on June 8. The building itself has new locker rooms, four restrooms, a roof patio, five family changing rooms, concessions, an elevator and a large community room that holds 175 people. Attendance at the complex this summer was over 32,000, compared to over 8,800 in 2014. Bismarck Public Schools (BPS) received the NDRPA Partnership Award, which honors organizations for outstanding contributions to the park, recreation and conservation movement. BPS and BPRD consistently work together to provide numerous indoor and outdoor facilities for youth and adult recreation programming, as well as collaborative efforts for special events and tournaments. Through BPRD’s Matching Grant program, BPS has been provided 77 grants totaling over $222,000 to assist schools with new and upgraded playgrounds.

ST. ALEXIUS KICKBALL TOURNAMENT BETTER THAN EVER The 2015 St. Alexius Kickball Tournament, or SAKT, raised more than $50,000 for CHI St. Alexius Health’s Pediatric Therapy department.

SAKT took place on Saturday, September 26 at Cottonwood Softball Complex where 43 teams competed. The 2015 SAKT ambassador was five-yearold Anna Leingang. Anna’s family is thankful for the speech, physical and occupational therapists at CHI St. Alexius Health’s Pediatric Therapy department as they help her overcome her health obstacles. “Proceeds from SAKT 2015 will help children like Anna by purchasing new equipment and technology utilized by CHI St. Alexius Health’s Pediatric Therapists during therapy sessions,” says Kilee Harmon, CHI St. Alexius Health Foundation development director. “We would like to thank all our sponsors, participants and teams for making this year’s event such a success!”

BPRD received the Innovative Programming Award, which demonstrates groundbreaking ideas in programming. BPRD received the award for its PreSchool Programming, which includes Toddler Splash Days, a child and parent program to introduce young ones to water, and for Play Dates, a free program for parents and preschoolers to play together at BPRD facilities. BPRD Operations Director Greg Smith received the organization’s Distinguished Professional Award, which honors members with more than 10 years of experience. Smith has been with BPRD for 21 years, first as a manager, and in 2010, a director. Smith is responsible for all outdoor spaces and parks at BPRD, and holds certifications in playground safety and professionalism in the field of parks and recreation.

Chamber Connection | 23





BOARD SELECTS NEW DSU PRESIDENT The State Board of Higher Education today named Thomas M. Mitzel, Ph.D., as the next president of Dickinson State University, Dickinson, North Dakota. Mitzel currently serves as the dean of faculty and vice president of academic affairs, Trinity College, Connecticut.

Originally from Aberdeen, South Dakota, and an alumnus of Northern State University, Mitzel said he is excited to get back to the Midwest. “In my time on campus, I have been impressed with the enthusiasm of the campus community and the passion for student success. I am honored to have been selected as the next president of DSU. I believe that together we can help DSU build upon its solid curriculum and financial platform while reaching toward a bright future,” said Mitzel. “The Board is pleased to appoint a collaborative leader like Dr. Mitzel to serve as the president of DSU,” said Board Chair Kathleen Neset. “He has a dedication to students and the community of Dickinson. His past experiences and his outlook make him the right fit to lead the university now and into the future.” Board member Kari Reichert chaired the presidential search committee that screened applicants, interviewed semifinalists, and forwarded its recommended finalist for the position to the Board. “The President Search Committee worked hard and deserves recognition for its work, and I’d like to thank Dr. Ozbun for his work as interim president during this time of transition,” said Neset. “The committee was impressed by Dr. Mitzel’s commitment to higher education and I expect he will do an excellent job leading the university.”

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Mitzel has served as the vice president for academic affairs at Trinity College since 2013. Prior to his time at Trinity College, Mitzel spent nearly two years as dean of the School of Sciences and interim director of the Wild Basin Creative Research Center at St. Edward’s University in Austin, Texas. Before that, he served three years as an associate academic dean and chemistry professor at Trinity.

Thomas Mitzel

While at Northern State University, he participated on the track and field team and received a Bachelor of Science in chemistry. Mitzel then earned his Ph.D. in organic chemistry from Boston College and was a postdoctoral fellow at The Ohio State University Mitzel will take over as the 12th president of DSU no later than Jan. 4, 2016. He will succeed Dr. D.C. Coston who retired in February 2015. Dr. Jim Ozbun is currently serving as interim president.

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10TH ANNUAL MILITARY APPRECIATION EVENT RAISES OVER $17,000 Kupper Automotive (Bismarck Motor Company and Kupper Chevrolet-Subaru) is proud to announce that its customers, fellow community members and area businesses raised a grand total of $17,400 for the N.D. National Guard Emergency Relief Fund (ERF). The donation total increase was up nearly $4,000 from that of 2014’s event.

The September 12th event raised over $17,000 for the National Guard Emergency Relief Fund.

Brig. Gen. Alan S. Dohrmann accepted a check on behalf of the N.D. National Guard Emergency Relief Fund on Wednesday, Oct. 7 at Kupper Chevrolet in Mandan.

To learn more about our rehabilitation therapy services, call (701) 255-0184.

All faiths or beliefs are welcome.

26 | Chamber Connection

The real lure may have been the 1,000 free hot dogs and 1,000 free hamburgers. But depending on who you asked, others may have pulled in to enjoy the music of up-and-comer Brianna Helbling, peruse the over 150 classic and muscle cars and the military display or bid on over 150 silent auction items donated from businesses and individuals in the community. Whatever the reason, the people that stopped by Kupper Chevrolet Sept. 12, 2015, were committed to making an impact in the lives of others by voluntarily opening up their wallets and hearts to make a free-will donation. “The free-will donations jumped dramatically and because of the generous support of business and community members, we had an even wider variety of silent auctions items from previous years,” said Kupper. “The passion and generosity this community shows, year after year, in supporting families of our military, never ceases to amaze me. We are honored and grateful to help show our appreciation and rally the community in a fun, family-friendly atmosphere. We are looking forward to next year and want to again thank all of the businesses, car show participants and community members that came together to make this another hugely successful event.” The ERF provides financial support in the form of grants to N.D. National Guard soldiers, airman and their families to help surmount the sudden and unforeseen emergencies. 2015 marks the 10th year the dealership has hosted the event.


Bismarck High School got a surprise visit from the Minnesota Vikings Tuesday. As part of the Vikings’ partnership with Sanford Health to promote a concussion technology app from X2 Biosystems, players Chad Greenway and Charles Johnson and members of the cheer team visited football practice to tell Bismarck High School it was selected as the grand prize winner of a concussion survey completed earlier this year. Bismarck High School will also receive a 24-person suite to the Vikings versus Seattle Seahawks game on Dec. 6.

The X2 ICE app, developed by X2 Biosystems, is a version of the sideline concussion app that is mandated for use by all 32 NFL teams. X2 ICE provides for cloud-based data storage of an athlete’s prior examinations which allows for immediate real-time comparison when a player has a suspected concussion

Earlier this year, representatives from high school football programs in North Dakota, South Dakota and Minnesota were invited to fill out a concussion awareness survey for the chance to win a tablet with the X2 ICE app. “Sanford Health is dedicated to protecting the brain health of our young athletes,” said Jon Kolberg, M.D., Sanford Health sports medicine physician. “We are excited to be partnering with the Minnesota Vikings and X2 Biosystems to provide NFL technology, the X2 ICE app, to our local high school athletes. This state-of-the-art concussion management technology provides athletic trainers an advanced tool to properly recognize and manage injuries on the field.” In addition to Bismarck High School, the Vikings and Sanford Health chose seven first-prize winners, who will each receive a tablet with the X2 ICE app.

Sanford Health was instrumental in getting concussion legislation passed in North Dakota, South Dakota and Minnesota in 2011. The organization has a reputation of being advocates for children who compete in athletics, especially in the areas of brain health and brain injury.


Starion Financial earned a five-star “superior” rating for second quarter 2015 from BauerFinancial, the nation’s leading independent bank and credit union rating firm. Star ratings are released quarterly and assigned on a scale of zero-to-five stars, with five being the strongest. Ratings are based on the overall financial picture of the financial institution. BauerFinancial has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. The ratings are independent, meaning no institution is able to pay to be rated or excluded. “This recognition would not be possible without the commitment Starion employees make to providing exceptional service to each and every customer,” says Craig Larson, CEO/president of Starion Financial. “That dedication makes Starion a great place to bank and to work.” Chamber Connection | 27






With its launch of a new patient portal this month, called “MyChart,” CHI St. Alexius Health now offers patients the opportunity to access select portions of their health records online through the organization’s website MyChart allows patients to conveniently view, manage, and download certain medical records such as medications, immunizations, and allergies. The portal also enables users to receive test results more quickly, health education topics and discharge instructions from their provider and pay bills online. Patients who have a CHI St. Alexius Health provider can communicate online with the provider’s office via a secure MyChart message as well as request an appointment. “MyChart signifies an important step toward improving patients’ healthcare experiences,” said CHI St. Alexius Health’s President Kurt Schley. “MyChart and the implementation of our electronic health record system Epic, reflects CHI St. Alexius Health’s ongoing commitment to advancing technology and providing our patients with enhanced access to, and ownership of, their personal health care information.”


Sanford Health has been awarded grants from the North Dakota Comprehensive Cancer Control Program to increase human papillomavirus vaccine (HPV) vaccination rates among males and females between the ages of 11 and 26. Sanford Health in Fargo and Bismarck were each awarded a $7,000 grant, which will be used in Sanford Health family medicine and pediatric clinics in North Dakota, to raise awareness about the importance of being up to date on HPV vaccinations. HPV is the most common sexually transmitted disease. The HPV vaccine is the second vaccine developed to prevent cancer. There are 26 million girls under 13 in the United States, 168,400 of them will develop cervical cancer if they aren’t vaccinated. Sanford Health in Sioux Falls was awarded a $10,000 grant earlier this year to increase HPV vaccination rates. For more information about the HPV vaccine, visit keywords: HPV vaccine.

Access this patient portal, requires a computer with an Internet connection or a smart phone. Information is secured by a personalized ID and password known only to the patient or guardian.

See it today in our new showroom!

Designed to be good for your body and good for your brain. Introducing the Brody WorkLounge. TM

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701-258-8586 1713 E. Bismarck Expy


The Bismarck-Mandan Young Professionals Network (YPN) is pleased to announce that it will be partnering with the American Red Cross for one year, from October 2015 through September 2016. The partnership, which comes about as part of the YPN strategic plan, will allow the local American Red Cross chapter the opportunity to connect with young professionals from around Bismarck-Mandan while providing YPN members with service opportunities throughout the year. The YPN will direct all fundraising and most volunteer efforts for the next year toward the organization.

“The YPN is proud to serve a national organization that makes an incredible impact on our community. We believe that this partnership will provide the American Red Cross with numerous resources to better serve those in need.” said TJ Jerke, YPN president.

The YPN would like to thank all the members who nominated non-profit organizations. To learn more about the American Red Cross, visit or attend YPN’s All Hands Fall Kickoff this Wednesday, October 21 at the Harvest Brazilian Grill in Mandan from 5:30 pm – 8:00 pm.

The Bismarck-Mandan Young Professionals Network accepted applications from network members in June and July and selected three non-profit finalists. Each of the three finalist organizations had the chance to give a short presentation to the YPN Leadership Team in early September and YPN leadership ultimately selected the American Red Cross.

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CHILD SUPPORT OFFERS AWARD-WINNING ONLINE TUTORIAL TO EDUCATE EMPLOYERS ABOUT REPORTING RESPONSIBILITIES The Child Support Division of the North Dakota Department of Human Services recently received the 2015 Excellence Award for Program Awareness for its online tutorial for employers from the Western Interstate Child Support Enforcement Council (WICSEC). The award is presented to an individual, county, state, tribal or federal agency for establishing a positive public awareness campaign or for activities which create a positive public image of the child support program.

In addition to the online tutorial, Child Support staff work to raise awareness with employers through outreach, which includes in-person presentations, regular correspondence, and a robust website.

The online tutorial outlines an employer’s legal responsibilities related to child support. The tutorial features six training modules, which cover new hire reporting, income withholding, lump sum reporting, national medical support notice, requests for information, and temporary layoffs and terminations. Each module is narrated and designed to be a self-paced training. The employer tutorial is online at childsupport/empinfo/.

Employers can learn more about their reporting responsibilities online at or by calling the division at 701-328-5440 or toll-free 800-2314255.

“Employers play a vital role in helping ensure the financial security and well-being of North Dakota children and families and good communication is the key to our successful partnership,” said Jim Fleming, state child support director. “Our program places a strong emphasis on working with both new and existing employers to make it easier for them to do business with us.”

Extraordinary Care

For Extraordinary People “Life is so much easier here and there are so many things to enjoy! Everyone is so good to us, from the nurses, to the cleaning ladies, the fix-it guys and the staff. All are just great!” - Joan Johnson

Resident from New Salem, ND 30 | Chamber Connection

Fleming said the collaboration is a win-win for everyone and last month nearly 95 percent of the monthly new hire reports from employers in September 2015 were filed electronically, an all-time record.

The Child Support Division serves over 67,000 children and 82,500 parents and collected over $152.7 million last year on behalf of children and families. WICSEC is an organization of public and private child support professionals from the states west of the Mississippi River. The organization is committed to improving child support enforcement for the benefit of the children and parents served.

Schedule a tour!

EdgEwood Vista Mandan Assisted Living | Memory Care 2801 39th Ave SE | 701.663.5664


In order to better serve the growing markets of BismarckMandan and western North Dakota, Media Productions has opened an office at 2000 Schafer Street in Bismarck. The full-service event, audio, video and photography production company was founded in Fargo 40 years ago and has been serving clients in Bismarck for about 20 years, producing major events including the North Dakota Governor’s Inaugural Celebration as well as other events and projects for a variety of public and private industry clients. A steady growth in demand for Media Productions’ services in the Bismarck area and westward in recent years has prompted the company to expand its physical presence to include a Bismarck location.

“In the past decade, we’ve seen an increase in demand for our high-end AV and event production abilities from association, state and private business clients throughout western North Dakota so expanding to Bismarck is a natural and practical fit for us,” says Lee Massey, president and executive producer of Media Productions.

“Our Fargo crew has driven tens of thousands of miles over the past few years producing projects in western North Dakota. That’s not economical and doesn’t fit with our goal of providing high-quality services at reasonable prices. By locating a team in Bismarck, not only can we be more cost efficient, we can also more easily accept smaller projects that would otherwise be impractical. And just as important, our Bismarck location gives us the opportunity to be more involved in the community that we have already been working in for nearly two decades.” Media Productions has added two full-time personnel to lead the company’s western North Dakota projects. Ryan Bradley, event specialist, will lead technical planning and onsite production management. Julie Dolbec will serve as the western North Dakota region client relations and project manager.


For decades, we’ve been helping you tell your brand stories. Now, we’ve opened a new location in Bismarck-Mandan for convenient, easy access to all our event, video, photography and audio production services. We’re excited to be growing with you and proud to be in the neighborhood. Y E A R S


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WESTERN, BASIN, HEARTLAND JOIN SOUTHWEST POWER POOL At midnight, on Oct 2., Western Area Power Administration’s Upper Great Plains Region, Basin Electric Power Cooperative and Heartland Consumers Power District successfully transferred functional control of the integrated transmission system to Southwest Power Pool and began operating in the regional transmission organization. This was the final step in achieving full membership in the RTO. “This major achievement demonstrates Western’s commitment to evolve our services in a changing energy frontier so we can continue to reliably, economically and securely serve our customers,” said Western Administrator and CEO Mark Gabriel. “We appreciate the spirit of cooperation, dedication and professionalism by SPP and the continued involvement and support of our customers during this transition.” With the inclusion of the IS, SPP’s footprint spans almost 575,000 square miles in all or parts of 14 states in the central U.S. and includes more than 800 generating plants, nearly 5,000 substations and about 56,000 miles of high-voltage transmission lines. The IS will add about 5,000 megawatts of peak demand and 7,600 megawatts of generating capacity, including a threefold increase in SPP’s current hydroelectric capacity. Western also represents the first federal power marketing administration to become a full RTO member. “The successful integration of the Integrated System is a significant milestone for SPP as we prepare to celebrate our 75th anniversary in 2016,” said SPP President and CEO Nick Brown. “The IS further diversifies our membership with the addition of a federal agency and creates a more robust transmission network to meet the electrical demand across the region and efficiently operate a wholesale energy market.”

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The decision to integrate into SPP meant the IS would need to develop systems and tools to successfully operate in an RTO environment. “I have to give a lot of credit to our employees who have been dedicated and tenacious in preparing the cooperative for this transition,” said Paul Sukut, Basin Electric CEO and general manager. “It’s a significant shift in how we have historically operated, and though our decades-old partnership with Western is changing, we have plans to continue working with them in a number of ways. Today, we have taken a step to evolve our operations and partnerships, but one thing will never change. Our primary focus has and always will be serving our members.” “Heartland has been preparing for this transition for some time, and we are glad to finally see the process complete,” said Heartland CEO Russell Olson. “This is a necessary step in ensuring we are providing the best possible service to our customers. We will have greater flexibility and increased options for buying and selling power and look forward to the opportunities operating within SPP will provide.” The integration is the culmination of years of discussions and public involvement between the IS members, SPP, the Federal Energy Regulatory Commission and customers. The IS owners have studied several forms of potential regional transmission organization participation since the 1990s. Beginning in 2001, the IS participants began to evaluate potential options of joining SPP, joining the Midcontinent Independent System Operator or continuing operations on a stand-alone basis. These studies identified the option to join SPP as having the most benefit and the least risk. A public process began in November 2013 to hear comments from concerned parties, which resulted in approval to pursue membership in January 2014. Western’s Upper Great Plains Region markets Pick-Sloan Missouri Basin Program – Eastern Division power and energy to preference customers in Montana east of the Continental Divide, North Dakota, South Dakota, western Minnesota and Iowa and eastern Nebraska. It also operates the Integrated Transmission System, which is owned by Western, Basin Electric Power Cooperative and Heartland Consumers Power District.

EQUITY, ENERGY, SAFETY & BEYOND Submitted by Tamara Uselman

I was reminded of the biblical reference of five loaves and fishes when the BPS’ facilities department shared at the recent School Board meeting how they cranked $13 million in equity out of the five million for equity in the school bond passed in 2012. Three years ago when the bond passed, it included $5 million earmarked specifically for equity to existing buildings. While the $5 million wouldn’t have gone very far when spread over a couple dozen buildings, our School Board and Facilities Department had a mission to ensure every single school received some equity. To accomplish this, the equity money from the bond was blended with controllable budget, state safety grant money with a district match, and energy project dollars, as well as a few other sources. Except for our three newest schools, all buildings were improved with air conditioning, energy improvements, safety features, additions/remodels, etc. Here’s that list: There’s no question we have more space problems ahead of us. Our strategy to arrive at solutions begins with community conversations about looming middle school space issues as well as a diminishing elementary space and high school equity concerns.

BECEP energy, safety, air conditioning, additional classrooms Centennial energy, safety, air conditioning Grimsrud energy, safety, air conditioning, office remodel Highland Acres energy, safety, air conditioning, kitchen addition Hughes energy, safety, air conditioning Miller energy, safety, air conditioning Moses energy, safety, air conditioning, office remodel Murphy energy, safety, air conditioning, office remodel Myhre energy, safety, air conditioning Northridge energy, safety, air conditioning, bathroom remodels Pioneer energy, safety, air conditioning Prairie Rose energy, safety, storage addition Roosevelt energy, safety Riverside/SCHS energy, safety, air conditioning Saxvik energy, safety, air conditioning Solheim energy, safety, air conditioning Sunrise energy Will-Moore energy, safety Horizon energy, safety, road project (Durango) Simle energy, safety Wachter energy, safety, air conditioning, science lab remodel BHS energy, safety, air, science room remodels, athletic lockers CHS energy, safety, air, parking lot, athletic lockers Facilities energy

Chamber Connection | 33






Marla Meyer

Girl Scouts—Dakota Horizons, the premier leadership organization for girls throughout South Dakota, North Dakota, thirteen counties in Minnesota and one county in Iowa, today announced that it has hired Marla Meyer as Chief Executive Officer. She will assume responsibilities on October 5, 2015 and will succeed Dr. Cynder Sinclair who has served as Interim CEO since April of this year.

A seasoned executive, Marla Meyer joins Girl Scouts— Dakota Horizons with more than fifteen years’ experience at the forefront of sales, marketing and service leadership across the United States and Canada. At Girl Scouts— Dakota Horizons, Marla will have responsibility to lead the council in providing Girl Scout’s programming which helps girls become leaders and builds courage, confidence and character through hands-on, girl-lead and cooperative learning activities. All programs and events, from camping to computing, arts to engineering, service projects to field trips, are designed to challenge and prepare girls for a future of leadership achievement.

34 | Chamber Connection

“I am completely energized and grateful for the opportunity to lead this organization. Fostering community collaborations to build tomorrow’s leaders, seeking new partnerships to diversify our funding and ensuring Girl Scouting remains relevant for the next generation is an exciting challenge,” Meyer said. “Keeping the Girl Scout Mission, Promise, and Law front and center in everything we do ensures strong support and visibility in the communities we serve and makes certain we are there to aid girls in their development in a fun, engaging manner.” Meyer holds an MBA in Marketing from the Craig School of Business, California State University and a Bachelor of Science Degree in Marketing and Management from Minnesota State University. Most recently Meyer was a Strategic Management Consultant with Sumption & Wyland. In the previous 15 years she held various executive leadership positions with Sears Holding Corporation and PepsiCo/Pepsi Beverages Company. Girl Scouts—Dakota Horizons Board President Susan Wefald said, “In Marla we have found a strong leader who understands what it takes to revitalize our organization. Her professional strengths are the qualities we need right now: developing strategy, growing partnerships, developing talents and supporting volunteers.”


The IDEA Center and Center for Technology & Business (CTB) have completed a merger, effective October 1, that will increase resources and streamline services for entrepreneurs across the state of North Dakota.

These two organizations have worked closely in the past and the new merger is an exciting step in maximizing efficiencies and scaling opportunities. The IDEA Center, along with the incubator, entrepreneurial and workforce development services, will now be housed as an extended program under CTB. CTB already provides a variety of entrepreneurial programs and services focused on leadership, technology and business development across the state of North Dakota; including the operation of the North Dakota Women’s Business Center. CTB will physically relocate just down the street to the IDEA Center building and the IDEA Center will officially roll under the operations of CTB with Board of Directors and team members from both organizations uniting as CTB. This long-awaited merger will eliminate prior organizational duplications, expand scope of services and programming reach, capitalize on a shared partner network, and maximize use of staff expertise to further benefit clientele. The individuals we serve can expect to see more availability for individual business advising services, increased range of program offerings and a stronger voice for entrepreneurial needs in the region. Deb Eslinger, serves as the Executive Director of Center for Technology & Business and will remain the Executive Director after the merger. She is a great fit for this role because she understands the culture of both organizations, having served at the IDEA Center prior to beginning with CTB in 2011. Deb will be CTB team members Laurie Morse-Dell, Deidre Hillman and Joanna Krizan. As part of the merger, our Executive Director Ellyn Brannan has chosen to move to a part-time contractor position with the organization in order to spend more time with her young family.

IDEA Center team members Erik Holmstrom, Becky Todd and Lindsey Hochhalter will still be available and at your service but you may also receive increased communications from other staff members to assist you as needed. IDEA Center staff can still be reached at their current contact information but will be phasing over to the below email addresses and we encourage you to update your address books.


Aromatherapy Center Boutique SHOP: Shop our boutique for essential oils, aromatherapy supplies, natural bath, body, skincare and haircare products, luxurious mineral makeup and more! LEARN: Check our website for current class offerings. RESTORE: Restore your health and well-being by consulting with our Certified Aromatherapist.


Store Hours: Tues. & Thurs. 10am - 6pm Saturdays 10am - 3pm

120 N 3rd Street, Ste 25, Bismarck (in the lower level) Chamber Connection | 35





STARION FINANCIAL WINS SECOND ANNUAL “BANKING FOR THE FOOD BANK” Bismarck-Mandan is growing and so is the need for supplies at the Bismarck Emergency Food Pantry. So, the timing of this year’s “Banking for the Food Bank” couldn’t have been better. Four banks participated in the second annual event: American Bank Center, BNC National Bank, Dakota Community Bank & Trust and Starion Financial. The banks collected donations from Oct. 1-15 and delivered their donations to the food pantry on Oct. 20. When they arrived, each bank turned in a sealed envelope to Sandi Crimmins, a pantry volunteer. In the envelope was each bank’s official count of how many items they collected. After the food items were unloaded, Crimmins declared the winner and presented the traveling trophy to Starion Financial. A total of 16,372 items were collected – exceeding last year’s total by more than 5,000 items. “This was really about the banks working together to help the community,” says Heather Heinle, Starion employee and coordinator of the food drive. “I hope this competition grows every year with more banks participating because the real winners are the Bismarck Emergency Food Pantry and those who need to utilize their services.”

Bismarck Emergency Food Pantry volunteer Sandi Crimmins (left) presented the traveling trophy to Heather Heinle of Starion (right).

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As students began their walk to early morning class and the sun’s rays filtered through the fog casting an orange hue over campus from the eastern horizon on Tuesday, Oct. 6, 2015, a thunderous pounding by a backhoe could be heard, putting an exclamation mark on the start of what will be a $272 million capital campaign at the University of Mary.

Mary President Monsignor James Shea publicly announced the new and historic strategic plan at a press conference, Monday, October 19, 2015. He stated the new Vision 2030 Campaign, the largest in the school’s history, spans the next 15 years over three phases and will not only markedly transform the look of campus, but just as importantly bring “distinction, service and relationships to our students and graduates, so they can live fully and live well with the insights necessary to be leaders in their workplace and community.” Shea added that as Bismarck-Mandan and the surrounding areas in North Dakota continue to grow, so does the University of Mary as it welcomes more and more students from the region and around the world. This exciting new initiative includes, in part: new oncampus housing, new athletic facilities, a new campus center, updates to infrastructure and IT, updated lab schools, renovation of current athletic facilities, remodeling the Benedictine Center, a School of Engineering, renovation of the Harold Miller Center, expansion of the Arizona campus, building of a Graduate School of Health Sciences, renovating the Clairmont Center, building a fine arts auditorium, developing graduate housing, additional faculty and the possible pursuit of a medical school. In the silent phase of the campaign, alumni and friends of the University of Mary have already made a significant financial contribution of nearly $38 million. The generosity has drawn praise and appreciation from the two Vision 2030 Campaign co-chairs, Congressman Kevin Cramer and Heather Butler, and triggered the launch of Phase One worth $96 million. This first phase includes a new 276-bed residence hall currently being built just east of Welder Library nestled between Hillside Hall and Greg Butler Hall. Located next to Hegeholz Field to the west, earth is already being moved for a new two-level fieldhouse equipped with four basketball courts, a 200-meter track, tennis and racquetball courts, group fitness room, coaches’ offices, locker rooms, wellness center, student lounge and more.

Finally, in May 2016, construction will begin on a new twostory campus center that repurposes the current Field House and connects it to a renovated McDowell Activity Center (MAC). This 80,000-square- foot structure features a new Founders Hall with one of the grandest views in all of North Dakota overlooking the Missouri River Valley and accommodating over 600 dinner guests for corporate and private meetings, conferences and banquets. Students cross “Main Street” from Founders Hall into one of the country’s only 24/7 dining centers. Other amenities include a book and retail store, individual conference rooms, student lounges, coffee shop, bank, clinic, Hall of Fame concourse and much more.

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Q: WHAT ARE “WINTER Q: I’VE HEARD PEOPLE SAY Q: WHY DOES MY COMPANY CONDITIONS” AND HOW THAT WE ARE ALL BORN NEED A FORMAL RESPIRATORY DO THEY AFFECT MY WITH CANCER CELLS. IS THAT PROTECTION PROGRAM? CONSTRUCTION PROJECT? TRUE? A: According to the federal OSHA A: We’re all familiar with the harsh reality respiratory protection rule 29 CFR A: Not exactly; cancer cells originate from our own body’s cells, but it takes several events for a cell to become cancerous. Normally, cells perform their intended function, but if the DNA is damaged (by UV or x-ray exposure, toxins such as pesticides, alcohol or other natural or artificial chemicals such as tobacco products and tanning materials), then the cell should recognize the damage and fix it. In some cases, the DNA damage is not fixed, and much of the time this does not pose a problem, particularly when the region of affected DNA is not important. Unfortunately, sometimes the DNA damage occurs in an area that is critical to cell function; if this happens, then the cell can choose to self-terminate, but if this does not occur, then the cell may go on to function abnormally or even potentially replicate (one cell becomes two, becomes four, etc) in an unchecked manner. If the immune system does not recognize this erratic behavior and kill the cell, then a cancer begins.

38 | Chamber Connection

1010.134, an employer must have a written respiratory protection program if their employees: • Work in situations where the oxygen level is insufficient. • Are potentially exposed to harmful levels of hazardous gases or vapors. • Are exposed to other potential respiratory hazards such as dust, mists, fumes, sprays and other airborne particles. Employers must supply employees with a respirator when all other methods to Careful pre-planning can reduce or even reduce exposures have been exhausted. eliminate the budget impact. The most difficult activities to complete in the Before your employees wear a respirator, winter involve site excavation and setting a medical evaluation must be performed foundations. In temperatures as low as to identify potential risks based on their health conditions. Certain medical 15°F, ready-mix suppliers typically heat conditions are affected by the wearing of a their aggregates and water to deliver respirator: to the jobsite, and use insulated boom pump trucks. They insulate the forms • Anyone with heart or lung disease before placement, then wrap the forms may develop serious life-threatening complications from the extra with insulating blankets, and use tents physiological stress of wearing a and ground heaters after the pour to respirator. avoid thermal cracks. It’s effective, and advances the project forward, but taking • Employees with color blindness may measures to avoid these activities in the not be able to determine the right canister to use for a specific exposure, winter saves additional equipment, fuel, because they can’t correctly identify the and labor costs. Working closely with your color-coded canisters. contractor during schedule development will reveal these challenges, and provide • Employees with back or other an opportunity to adjust activities. musculoskeletal conditions may not be able to carry the 40-pound SCBA pack. of winter conditions here in North Dakota, however the term “winter conditions” in construction refers to specific budget line items added to accommodate increased fuel, material, and labor expenses related to activities during the months of December to March. On average, winter conditions can add five to seven percent to a project’s bottom line. From running heaters for workers to enclosing open structures with wind breaks, costs are inversely proportional to temperatures.

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Q: WHAT ARE THE ADVANTAGES Q: WHAT’S THE DIFFERENCE Q: SHOULD I CONSIDER OF BUILDING A HOME WITH BETWEEN OPEN SOURCE AND GETTING THE PNEUMONIA A FULL BASEMENT, CRAWL CLOSED SOURCE CONTENT VACCINE? SPACE OR ON A SLAB? MANAGEMENT SYSTEMS? A: Yes, pneumonia is an infection of A: Traditionally, homes in our area have A: A content management system (CMS) the lungs caused by a certain type of been built with full basements which are typically eight or nine feet deep with a set of floor trusses above that support the main floor. Basement square footage is relatively inexpensive, floor trusses are an excellent place to route mechanical components and they offer ample storage. However, for those looking to build in an area where flooding is a concern or who just don’t need the extra room, a home built with a crawl space or on a slab may be a better option. Crawl spaces are usually 4’ deep with floor trusses which support the main floor. Flooding is less of a concern with a crawl space because the basement isn’t as deep and they are typically unfinished. While crawl spaces do offer storage, it can be difficult to access because of the low ceiling height. Patio homes are constructed with the same 4’ foundation as a crawl space, however instead of having floor trusses at the top of the walls and a concrete floor at the bottom, the concrete slab is poured even with the top of the walls. This gives patio homes an advantage in regards to flooding and they can be the only viable option when building in the floodplain. There are no steps into the home and there is less square footage to maintain. However, they have a higher cost per square foot, the placement of utilities can be more difficult because there are no floor trusses and storage space is limited.

is used to manage website content. You can create new content, edit, organize, or deleting information to keep your site fresh.

Open source means a lot of people have access to the software which means it is usually easy to use and documentation is easy to find. It also means that you can expect frequent updates that are meant to continually improve the system. However, since open source systems are so easy to use and so many people are familiar with open source code, there is also higher risk for hacking. While the design part of the website is fun and easy, it will require more time and effort to prevent hackers from accessing your website’s content.

Closed source software typically means that it is private, meaning fewer hands in the mix. Since the application is not open to everyone there is greater security and support with this type of system. This also means developers don’t have to secure as much code and that equates to less development time and cost. There are advantages and disadvantages to each. Look to your website developer to recommend the right CMS for your new website.

Strep bacteria. It can also be caused from a virus. Signs and symptoms of pneumonia may include: fever, sweating and shaking chills, cough, which may produce phlegm, chest pain when you breathe or cough, shortness of breath, fatigue, nausea, vomiting or diarrhea. The reality is, you can get pneumonia while going about your daily routine. Each year over 300,000 people aged 50 and older are hospitalized for pneumonia or its complications. You can protect yourself be seeing your healthcare provider or pharmacist and discuss which vaccination is best for you. Right now there are two pneumonia vaccine options, Pneumovax 23 and Prevnar 13. Each vaccination as a single dose can help protect you against certain strains of pneumococcal bacteria, and both shots are generally covered by your insurance. People 65 and older should strongly consider the vaccine with both shots being part of a CDC recommended guideline.

Chamber Connection | 39


CHAMBER Perks Sanford Oncology Nurse Receives Recertification

Tammy Fischer has been recertified as a board certified nurse by the Oncology Nursing Certification Corporation Tammy Fischer (ONCC). She is the clinical research nurse manager in the oncology clinical research department at Sanford Health in Bismarck. Fischer has been with Sanford Health for 32 years.

Cedric Theel Toyota Hires Archard Gabe Archard has joined the

Gabe Archard

Sales Department at Cedric Theel Toyota. He was previously employed by MBI. Archard is a New York native.

Arvig Named One of Prairie Business’ 50 Best Places to Work

Arvig is excited to announce it has been named one of Prairie Business magazine’s 50 Best Places to Work in the northern Plains. Arvig will be featured in the September issue of the magazine and honored as one of the top 25 large employers (100+ employees). Companies were nominated through an anonymous employee satisfaction survey and rated in areas including work environment, employee benefits and employee happiness. Consideration was also given to the number of nominations received per company.

40 | Chamber Connection




Walker Attends Conference

Renae Hoffman Walker, Community Relations Director for Bismarck Public Schools, recently attended the National School Public Relations Association conference in Nashville, TN. Topics Renae Hoffman Walker included parent/community engagement, social media, crisis management, news media relations, etc. Walker has been an NSPRA member for more than 20 years

Owen Named Assistant General Manager/Director Of Sales

Discover Lodging Management, Inc. is pleased to announce Lisa Owen as Lisa Owen Assistant General Manager/ Director of Sales for the Comfort Inn & Suites of Mandan, ND. Lisa Owen was born and grew up in Billings, Montana. She graduated from Billings West High. She then earned her Bachelor’s Degree from the University of Montana in Missoula. Kupper Chevrolet Owen has experience in a variety of departments Welcomes New Sales within the hotel, most recently in sales of a convention hotel. She will assist in overall operations Staff Kupper Chevrolet has added of the hotel and will be responsible for overseeing sales efforts in regards to hotel rooms, meeting rooms two new members to its sales staff. James Horner and Gerard and pool parties. James Horner Leingang both recently started at the dealership. Odney Named Among Best 50 Places Horner, a native of Napoleon, To Work is a graduate of Bismarck State College. Joining the staff with Odney is honored to be listed among Prairie Business’s 2015 50 Best Places to Work as a top 25 previous sales experience, small (99 or fewer employees) for-profit business. Horner is looking forward to Companies were nominated through an anonymous building relationships with employee satisfaction survey and rated in areas the customers. Horner enjoys including work environment, employee benefits and fishing and hunting in his spare Gerard Leingang employee happiness. Prairie Business received nearly time. 2,500 surveys nominating more than 140 companies. Leingang, Mandan, brings sales and management experience to his new role as The list of top companies was announced in the magazine’s September issue. a Sales and Leasing Consultant with the dealership. As a full-service agency, Odney is in the business He is looking forward to working with an already of persuasion offering marketing, advertising, successful sales team and helping to grow sales. Leingang lives in Mandan and is the proud father of public relations and government relations services, creative design, research, interactive services, media four children and four grandchildren. placement and digital strategy services. Odney will be celebrating its 30th anniversary Bianco Realty Sales Awards this fall and has recently moved into larger offices in Bianco Realty has named Shirley Thomas and Dee Bismarck to accommodate expanding client work. Kubik “REALTORS® of the Month”. Thomas and Kubik had the most closed sales at Bianco Realty for the month of September 2015. Tolstedt and Rutten Join Bismarck Event Center Staff

Krista Tolstedt joins the Bismarck Event Center (BEC) as a Sales and Event Coordinator. Tolstedt, originally from Bismarck ND, graduated from Minnesota State University Moorhead (MSUM) with a Krista Tolstedt bachelor’s degree in advertising and public relations. As a Sales and Event Coordinator, Tolstedt will be selling and promoting the BEC as a destination and meeting site to associations, organizations, companies, sports groups, etc. Samantha Rutten Samantha Rutten joins the Bismarck Event Center (BEC) as an Assistant Food and Beverage Manager. Rutten, originally from Devils Lake, ND, graduated from University of North Dakota (UND) with a bachelor’s degree in Business Administration with an emphasis in Entrepreneurship. Rutten also has a degree in Culinary Arts from the Art Institute in Vancouver, British Columbia and has over 11 years of experience in culinary arts. As a Food and Beverage Manager, Rutten will be managing event operations for concessions and catering.

New Employee at Dakota Eye Institute

Dakota Eye Institute recently hired Linnea Meyer to join its eye care team as a contact lens technician in the optical department. Meyer’s Linnea Meyer responsibilities include dispensing contact lenses and assisting the optical area with customer service. Meyer is from Dickinson, N.D. She graduated from NDSU in May 2015 with a B.S. in Human Development & Family Science.

Starion Insurance Personnel Advancements

Starion Insurance team members Tonja Iverson and Renae Kistler have been promoted and Britni Whetham Tonja Iverson joined the insurance team. Iverson is now the insurance agent at the Starion Financial Mandan location. She is a Certified Insurance Service Representative (CISR) and licensed to sell insurance in North Dakota, South Dakota, Minnesota and Colorado. Renae Kistler Iverson has worked in the insurance industry for 12 years and joined the Starion team in 2007 as an insurance sales assistant. In 2011, she was promoted to insurance operations supervisor. Iverson holds bachelor’s degrees from Moorhead State University, now Britni Whetham Minnesota State University– Moorhead. Kistler is now insurance operations supervisor. In addition to assisting customers and agents, she performs accounting duties and supervises all Starion Insurance sales assistants and specialists. She is a CISR and licensed to sell insurance in North Dakota. Prior to this position, Kistler served as an insurance sales assistant in Mandan for five years. Whetham has been promoted to insurance sales assistant, providing customer service and supporting insurance agents. She is licensed to sell insurance in North Dakota. Whetham joined Starion Financial in June 2013 as a teller I and was promoted to teller II in December 2014. Kistler and Whetham are at Starion Insurance located in the Starion Financial branch on the corner of Century Avenue and Washington Street in Bismarck.

Sanford Health Welcomes Walk-InClinic Physicians

Dana Metzger, DO, family medicine, recently joined Sanford North Walk-in-Clinic, 3318 N. 14th Street in Bismarck. She graduated from the University of North Dakota and completed her residency Dana Metzger, DO from the University of South Dakota. Metzger is board certified in family medicine by the American Board of Family Medicine. Penny Wilkie, MD, family medicine, recently joined Sanford Downtown Walk-inClinic, 715 E. Broadway Ave. in Bismarck. She graduated from Penny Wilkie, MD the University of North Dakota in Grand Forks and completed her residency from the University of North Dakota in Minot.

Staff Additions at Cedric Theel Toyota

Cedric Theel Toyota has added the following new employees to their team. Bob Vetter has been hired as a Service Advisor. He previously worked for Westcon Bilfinger. Vetter is a Bismarck native and 1989 graduate of Bismarck High School. Kim Sparrow has been hired in the Service Department as a Lube Technician. Prior to joining Cedric Theel Toyota he was employed as a truck driver. Zack Reiser has joined Cedric Theel Toyota as a Lube Technician in the Service Department. Reiser is a North Dakota native.

Lugo Joins Bismarck Aero Center

Robert Lugo joins the organization with over 20 years of experience in the aviation industry. Lugo’s career started in the U.S. Air Force serving at Marco Named One Of The 50 Best Robert Lugo Holloman AFB in New Mexico Masseth Earns Professional Facilitator Places To Work By Prairie Business and Andrews AFB in Maryland. Marco, Inc. has been named one of the 50 Best While in Maryland, Lugo received his AAS in Aviation Certification Places to Work for 2015 by Prairie Business magazine. Maintenance Technology from Frederick Community Jeanne Masseth recently Companies were nominated through an anonymous College and was issued his A&P License. earned her Professional employee satisfaction survey and rated in areas Upon completion of his career in the Air Force, Facilitator Certificate through including work environment, employee benefits and Robert worked for BF Goodrich and Boeing in the Leadership Strategies in Atlanta, employee happiness. Consideration was also given GA. The certification is accredited to the number of nominations received per company. Everett/Seattle, WA area. As an A&P Mechanic in Washington, Robert gained experience working through The International The 50 Best Places to Work award includes companies on 737, 747, A320 airframes where he worked in Institute of Facilitation in the northern Plains states of North Dakota, South assembly, airframe, engine, AOG, and delivery of new Jeanne Masseth (INIFAC). Her coursework Dakota and western Minnesota regions. Marco was focused on engaging executive named a Top 25 Large Employer for the second year. aircraft. In 2005, Lugo was transferred to the Goodrich Cargo stakeholders in developing solutions and generating In this second year of hosting the Best Places to Systems division in Jamestown, ND where he spent ownership to establish strategic direction. Work contest, Prairie Business received nearly 2,500 most of his time working on technical data, inspections Masseth is the CEO of Legacy Talent Development. surveys nominating more than 140 companies. and developing maintenance manuals. His extensive She has nearly 20 years of workplace learning background and determination will make him a great expertise. Legacy Talent Development partners addition to the Mandan Aero Center maintenance team. with businesses to build talent strategy, develop strong leaders, and retain more engaged, effective employees. Chamber Connection | 41


ASK-A-PRO NEWS Sanford Health Welcomes Orthopedic Hand Surgeon

Kurt Icenogle, MD, orthopedic hand surgeon, recently joined Sanford Seventh & Thayer Clinic. He graduated from Baylor College of Medicine in Houston and completed his residency in in orthopedic surgery at Kurt Icenogle, MD John Peter Smith Hospital in Fort Worth, Texas. Icenogle is fellowship-trained in hand/microvascular surgery from the Medical College of Wisconsin in Milwaukee.

KLJ Solutions Welcomes Vice President Of New Company Development KLJ Solutions, the parent

PERKS Dakota Promotions Hires Marketing Specialist

Dakota Promotions is proud to announce that Michelle Charvat has joined our team as a marketing expert. Charvat is Michelle Charvat a great addition to our team. She is a local entrepreneur who owns the Memory Shack and the Snack Shack food wagon. Charvat has a love for people and supporting our community. She has been coordinating our local Toys for Tots program for many years and will continue to do so. Charvat is very excited to build relationships by helping your business grow with promotional products, marketing products, business cards, brochures and more through Dakota Promotions & Printing.

company of a diversified family of companies focused on progressive engineering, advanced oilfield operations Sanford Health Welcomes Podiatrist and innovative property Robert Renschler, DPM, development, is proud to podiatrist, recently joined John Nagel welcome John Nagel. Sanford Podiatry, located within Nagel is serving as Vice the Sanford Seventh & Thayer President of New Company Development. His Clinic. Renschler graduated responsibilities include the creation and activation of from Des Moines University, new businesses and technology-driven innovations. College of Podiatric Medicine Nagel’s primary focus will be on automation and Robert Renschler, DPM & Surgery in Des Moines, Iowa network security. and completed his residency in His extensive experience in strategic-minded podiatry from Mercy Hospital in Coon Rapids, Minn. technology development, will help the company implement new business ideas. Prior to joining KLJ Solutions he served as Vice President of Client American Bank Center Names Schaff Engagement and Delivery at ObjectFrontier Software, Mortgage Banking Manager a leading outsourcing software development American Bank Center recently announced the company. promotion of Nadine Schaff to Mortgage Banking Manager. Schaff has been with American Bank Center Wald Named Advisor for 22 years. She started her career in 1993 as a of the Month Mortgage Loan Processor. Since then she has held Securian Financial Advisors of many different positions as a Mortgage Loan Servicer, ND, Inc. is pleased to announce Mortgage Banking Officer and, most recently, as that David Wald has been Mortgage Banking Supervisor. named Advisor of the Month for Schaff will be responsible for overseeing the September. David has been a bank’s mortgage banking portfolio, promoting special David Wald Financial Advisor with Securian products and services, as well as analyzing existing since August 2008 loans and cultivating relationships for future real estate loans.

Chapa Joins Dakota Carrier Network

Tara Chapa has joined Dakota Carrier Network (DCN) as an Application Administrator. Chapa previously worked as an Application Analyst at CHI St. Alexius Health for the past four years. She graduated from Tara Chapa Bismarck State College with an Associate’s Degree in Computer Support. DCN has locations in Fargo and Bismarck, Tara will be working out of the Bismarck Office.

42 | Chamber Connection

Media Productions Hires Bradley, Dolbec

Media Productions, a fullservice event, audio, visual and photography production company with offices in Fargo and Bismarck, N.D., has hired Ryan Bradley Ryan Bradley and Julie Dolbec to lead its operations in western North Dakota. They are based in Media Productions’ Bismarck office. Bradley serves as an event specialist and will lead technical planning and onsite production management for the company’s Angie MIller events in Bismarck and western North Dakota. Before joining Media Productions, Bradley served as the audio visual manager for Treasure Island Resort and Casino at Prairie Island, Minn. Prior to that, he spent several years working in event production for Marriott Hotels in Seattle and Minneapolis. Dolbec serves as the company’s western North Dakota client relations and project manager. She has more than 20 years of marketing and communications experience and served most recently as the marketing director for the North Dakota Bankers Association. Dolbec also currently serves as the youth director at Charity Lutheran Church in Bismarck.

Widmer Roel PC Hires Holmstrom as a Senior Tax Manager

Tonya Holmstrom has joined the Tax Department of Widmer Roel PC, a public accounting and business advisory firm with offices in Bismarck, Fargo and Hazen. Tonya has more than ten years of public accounting Tonya Holmstrom experience, with emphasis in business, individual, and non-profit income taxation. She has provided tax consulting services for a variety of clients, including individuals, partnerships, corporations, LLCs, and non-profit entities. Her expertise is focused in tax consulting and tax compliance for real estate developers, contractors, auto-dealers, and tax-exempt organizations.

Coleman Joins Alliance Real Estate

Eide Bailly Hires New Audit Associate

Eide Bailly LLP, a regional certified public accounting and business advisory firm, has hired Hayleigh Bruns to join their Bismarck office. Hayleigh Bruns Bruns serves as an Audit Associate and is a graduate of North Dakota State University in North Dakota. She holds a Masters of Accountancy degree.

Judah Coleman

Alliance Real Estate would like to welcome Judah Coleman to their professional staff of REALTORS®. Coleman graduated from the University of Mary where he received his bachelors of science in Business Marketing. Sanford Health Welcomes Physician

Sanford Health Welcomes Pediatrician

Image Printing Welcomes Clausnitzer

Jessica Clausnitzer is a graduate of the University of Sadaf Yousuf, MD, family North Dakota and the University medicine, recently joined of Hawai’i at Manoa. She has Sanford North Mandan four years of sales and business Clinic. Yousuf graduated from management experience and Government Medical College in Sadaf Yousuf, MD has worked in diverse industries Srinagar, India and completed including advertising, higher Jessica Clausnitzer her residency from the UND education and government. Her Center for Family Medicine in Bismarck. She is board certified in family medicine by the American Board of background in business management will help guide you and your business to the products and services Family Medicine. that best fit your unique needs. She is enthusiastic about continuing a family tradition in the print High Point Networks Named to 2015 industry and is dedicated to providing an outstanding CRN Fast Growth 150 List customer experience. High Point Networks, Always Connected, announced that it has been named to The Channel Weeks Joins AE2S Company’s 2015 CRN® Fast Growth 150 list. Based on gross revenue over the two-year period from 2012 AE2S (Advanced Engineering and Environmental Services, Inc.) has hired JW Weeks as a Land Surveyor to 2014, The Fast Growth 150 list ranks solution in the firm’s Bismarck, ND office. He is working on providers based in North America with significant several municipal and county road projects for clients economic growth. In a turbulent IT economy, these in central and western North Dakota. companies have shown exceptional prowess in Weeks is a Professional Land Surveyor (PLS) with growing their operations and constantly providing more than 20 years of professional experience, essential services to their customers. including surveying, land development, ALTA surveys, easements, and AutoCAD Civil 3D. Before joining AE2S, he was a Land Surveyor at KLJ.

Vanessa Nelson, MD, pediatrician, recently joined Sanford Children’s North Clinic, 765 W. Interstate Ave. in Bismarck Nelson graduated Vanessa Nelson, MD from the University Of Arizona College Of Medicine in Phoenix and completed her residency in pediatrics from the University of California in Los Angeles

Sundquist & Asche Join Bianco Realty Bianco Realty is excited to announce the newest REALTORS® to join their company: Kim Sundquist and Amy Asche. Sundquist and Asche look forward to helping you with all your Real Estate needs, achieving your dream of home ownership and providing a Tradition of Excellence.

Kim Sundquist

Amy Asche


Monday, 2nd 5:00 pm Burleigh County Commission Monday, 2nd 5:30 pm Mandan School Board (recorded) Tuesday, 3rd 5:30 pm Mandan City Commission Monday, 9th 4:30 pm Mandan Park Board (recorded) Monday, 9th 5:15 pm Bismarck School Board Tuesday, 10th 8:00 am Burleigh County Water Resource District Tuesday, 10th 5:15 pm Bismarck City Commission Thursday, 12th 5:30 pm Morton County Commission (recorded) Monday, 16th 5:00 pm Burleigh County Commission Monday, 16th 5:30 pm Mandan School Board (recorded) Tuesday, 17th 1:00 pm Metropolitan Planning Organization Policy Brd Tuesday, 17th 5:15 pm Burleigh County Planning Commission (recorded)

Tuesday, 17th 5:30 pm Mandan City Commission Wednesday, 18th 5:00 pm Bismarck Planning Commission Thursday, 19th 3:30 pm Burleigh County Social Services Thursday, 19th 5:15 pm Bismarck Park District Board Monday, 23rd 5:15 pm Bismarck School Board Monday, 23rd 5:15 pm Mandan Planning Commission (recorded) Tuesday, 24th 5:15 pm Bismarck City Commission Tuesday, 24th 5:30 pm Morton County Commission (recorded) Meetings can be viewed LIVE (unless otherwise indicated) and are replayed several times on Government Access, cable channel 2 and HD602. Government meetings are also available for online viewing (LIVE and Video on Demand) at

Chamber Connection | 43

Welcome new members

The Chamber of Commerce encourages all members to do business with each other. The following companies and organizations have recently made an important investment in their business by joining the Chamber. Please consider them for your professional and personal needs. To find a complete listing of Chamber members, view the Member Directory online at

Kaity Kakes 2700 state street, Ste F-10, Gateway Mall Bismarck, ND Beverly Maitland (701) 258-3330 We bake custom designed cake pops, cupcakes, cookies and cakes for all occasions. BAM - Brand Aware Marketing PO Box 1753 Bismarck, ND Taylor Rash (701) 751-7630 BAM is a resource for businesses to help grow their consumer reach in order to increase profitability. We provide guidance, design, and implementation of the entire marketing and branding spectrum. Karl Lembke Bismarck, ND

Allstate Insurance - Vanessa Monteith Agency 211 West Main Street Suite B Mandan, ND Vanessa Monteith (701) 751-7733 Going the extra mile! We pride ourselves on educating and delivering the ‘’Good Hands’’ Brand. At my office, everyone is treated like family. Eco Chic Boutique 413 E Broadway Bismarck, ND Kelsey Boyce (701) 751-4482 We are North Dakota’s Home for Chalk Paint® by Annie Sloan, Re-Purposed Furniture and Vintage Decor. Labor Match Staffing Solutions, LLC 3111 E. Broadway, Suite 3 Bismarck, ND Mary Wolf (701) 751-7667 Labor Match Staffing Solutions is a full service locally owned and operated staffing agency offering experienced workers in a wide variety of talents. SEH, Inc. 925 Basin Avenue Suite 101 Bismarck, ND Ken Nysether (701) 354-7121 SEH engineers, architects, planners, and scientists serve public and private sector clients. Providing solutions in Buildings, Energy, Environmental, Infrastructure, Transportation, and Water markets. Comfort Inn & Suites – Mandan 1516 27th Street NW Mandan, ND Maria Walen (701) 751-7484 Offers easy access to the Dacotah Speedway and outdoor activities like water skiing, ice skating, hiking, biking, fishing, golf and boating. Book a room today to enjoy great amenities at a great rate.

44 | Chamber Connection Can Clean Bismarck, ND Dave Bender (701) 226-2264 We specialize in cleaning your residential garbage can. After the garbage truck comes, on that same day, we will powerwash your trash tote with biodegradable soap, capture the grey water and recycle.


Lacey’s Custom Jewelry 1102 South Washington Suite 101 Bismarck, ND Lacey Madsen 701-214-9649 Personal jeweler. Custom designs, repairs and appraisal services. Electric Sunn Tanning & Salon 3100 N. 11th Street Bismarck, ND Kim Schuh (701) 222-4786 Electric Sunn Tanning & Salon has been in business for over 13 years and offers world-class tanning and service. We are known for our friendly atmosphere, competitive prices and knowledgeable staff. Medical Weight Loss Specialists of Bismarck 4503 Coleman Street, Suite 208 Bismarck, ND Katie Horner 701-354-0964 Medical Weight Loss Specialists of Bismarck is a provider monitored and directed weight loss program that is also cost effective. Prairie Zen Botanicals 120 N. 3rd Street Suite #25 Bismarck, ND Cathy Breiner (701) 354-0196 Consultations with a Certified Aromatherapist; boutique carrying aromatherapy products, skin, body, hair care, and more; classes and workshops on various aromatherapy topics. Fax Tax Services Bismarck, ND Gregory Gruidl (701) 323-7860 Individual, small business, rental tax preparations.

701.250.9696 3521 Memorial Hwy Mandan, ND

Lighted Signage | Pole & Monument Signs | Awnings | Vinyl Graphics Neon | LEDs | Interior & Exterior Digital Displays | Interior Signs | ADA Digital Printing | Express Graphics




Access Control Building Automation Digital Video Fire Alarm Integration Identity Management Intelligent Video

+ Intrusion Detection + Logical Security + Multi-Tenant Property Management + Visitor Management

CUSTOM SECURITY SYSTEMS AND VIDEO SURVEILLANCE FOR ANY SIZE BUSINESS. 888.992.7844 | This institution is an equal opportunity provider and employer. ©Arvig 2015

Chamber Connection | 45

Ribbon Cuttings

Ribbon cuttings are conducted by a committee of Chamber volunteers called Ambassadors. Businesses qualify for a ribbon cutting if they open, move, and remodel, are under new ownership, change their name, or offer a new product or service. To schedule a ribbon cutting, please call Amanda Schwieters at 701-223-5660 or email

NORTHLAND PACE SENIOR CARE SERVICES Timothy Cox, President, and Mitch Leupp, Executive Director, in front of their new location on 2223 E Rosser Bismarck. Phone: 751-3050. Member.

MORGAN HAYDEN STATE FARM INSURANCE Morgan Hayden, Agent, along with Sarah Seibel & Amanda Perry at their new location on 101 Slate Drive, Suite 3, Bismarck. Phone: 425-3130. Member.

UNITED PRINTING Ken Bischof, CEO/President, and Joe Hauer at their new location on 300 South 1st St. Bismarck. Phone: 223-0505. Member. 46 | Chamber Connection

BENNING FINANCIAL Ryan Benning, Financial Advisor at their new location on 101 Slate Drive, Suite 2, Bismarck. Phone: 222-0248.

IMPACT DAKOTA Tony Richard, Director, along with staff celebrate name change from Dakota MEP to IMPACT Dakota at 1929 North Washington St. Suite M, Bismarck. Phone: 354-0988. Member.

SUNDANCE APARTMENT HOMES Ryan Sailer at their Grand Opening for their new property on 320 West LaSalle Drive, Bismarck. Phone: 425-2658. Member.

Schedule Your Ribbon Cutting Today!



Dr. Larry Skogen, President at BSC building dedication and completion ceremony of four major buildings on campus at 1370 1200 Schafer St. Bismarck. Phone: 224-5451. Member.


Rocky Reddig, General Manager, and Lisa Balance, District Manager, at their Grand Opening ceremony for their new business at 1449 East LaSalle Dr. Bismarck. Phone: 204-0927. Member.


Kari Wagner and Diana Greff, Owners, at their new business on 210 Sweet Ave Bismarck. Phone: 226-7386.

Jiming Ni, Zeng Jin Ke, Peter Shui at their new location on 330 Riverwood Dr. Bismarck. Phone: 222-1689.

Your plans. Our priority. Strategic financial advice to help your business grow through every adventure, bump in the road and opportunity that comes along. Right here. Right for you.

Member FDIC

Brad Legried

Melissa Pinks

Steve Zottnick

Justin Weninger

Kevin Dykema

401 N 4th St, Bismarck | 258-2611

Chamber Connection | 47

Bismarck-Mandan ChamberConnection 1640 Burnt Boat Drive P.O. Box 1675 Bismarck, ND 58502

Upcoming Chamber Events STATE OF THE CITIES

Date: 11/3/2015 • Time: 7:30am - 9:00am Location: Radisson Hotel - 605 E Broadway, Bismarck



Date: 11/5/2015 • Time: 8:00pm - 2:30pm Location: BPS Career Academy - Bismarck State College Campus


Date: 11/10/2015 • Time: 11:30am - 1:00pm Location: Gary Tharaldson School of Business, Rm 212 – U-Mary


Date: 11/19/2015 • Time: 5:00pm - 7:00pm Location: HTS Integration - 1830 E Century Ave, Unit 5, Bismarck


Tuesday, December 8th

Bismarck Event Center - Exhibit Hall from 5:00pm - 8:00pm. Register for this event online at or by calling the Chamber at 701-223-5660.

Date: 12/8/2015 • Time: 5:00pm - 7:30pm Location: Bismarck Event Center, Exhibition Hall Presented by:


Date: 1/14/2016 • Time: 5:00pm - 9:30pm Location: Bismarck Event Center, Hall A & B


Tom Best Technology Advisor Copier/Printer Solutions Marco, Inc.

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November Chamber Connection  
November Chamber Connection