www.bismarckmandan.com Starion Financial Promotes, Hires at Mandan Branch Starion Financial has
promoted Chantil Guthmiller and hired Janelle Bothwell and Kellan Schmaltz, all at the Mandan branch. Guthmiller has been promoted to business banking representative II. With the Chantil Guthmiller promotion, Guthmiller will spend a greater amount of time working with new and existing business customers. She started her career at Starion in 2010 as a part-time teller in the Mandan branch. Guthmiller holds a bachelor’s degree in accounting from the University of Mary. Janelle Bothwell Bothwell is an accounting specialist. She earned an associate degree in marketing and management from Minnesota State Community and Technical College – Moorhead. She is responsible for balancing customer and general ledger accounts, performing various banking Kellan Schmaltz transactions and actively contributing to a strong sales environment within the bank. Her prior experience includes more than 13 years of customer service and supervisory responsibilities in the retail and service industries. Schmaltz joined Starion as teller supervisor in Mandan. As a teller supervisor, he provides leadership at the branch for all operations performed by tellers; ensures compliance with policies; assists tellers in problem solving; and provides training, coaching and constructive feedback to tellers. He graduated from North Dakota State University with a bachelor’s degree in business administration and has several years of retail and management experience.
BSC Announces Several Recognitions for its Programs and Employees The BSC tutor training
program received College Reading and Learning Association Level 1 re-certification through January Dee Heintz 2021. The certification allows BSC to issue certificates to tutors who meet the associationScott Lingen approved requirements for Level 1 Certified Tutor. Scott Lingen, director of BSC financial aid, was elected president of the North Dakota Association of Student Financial Aid Administrators. His service Marv Splonskowski includes representing the organization and its members Joe Ellefson at the regional and national levels. Joe Ellefson, associate professor of criminal justice, has received a doctorate in teaching and learning with emphasis in higher education from the University of North Dakota. He has been teaching at BSC for 20 years. Terry Kraft
American Family Insurance Agents Earn Top Honor for Customer Service American Family Insurance
agents Dee Heintz and Marv Splonskowski, Bismarck, and Terry Kraft, Mandan, have been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification Program. The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent.
Jurgens Named Retail Banking Supervisor At Credit Collections Bureau Promotions American Bank Center Credit Collections Bureau is proud to promote Tina American Bank Center is Williams to Collection Associate; Jessica Jones to pleased to announce that
Collection Coordinator; Matt Ray to Collection Advisor; Brandy Jurgens will be the Debbie Rose to Senior Collection Director Level 13; new Retail Banking Supervisor and Jefferie Gable to Senior Collection Director Level Brandy Jurgens in Bismarck. Jurgens has a 5. bachelor’s degree in business Management from the University of Mary. She has Bismarck Aero Center Hires Certified been with American since April of 2011 and most Flight Instructor recently held the titles of Branch Manager of the Washington Center and Dan’s Supermarket locations. Steven Schaffner, Bismarck native, is returning to Bismarck Aero Center after completing his New Director of Behavioral Health at schooling and CFI commitments Sanford Health with the University of North Jennifer Harrington is now the director of Sanford Eide Bailly Technology Consultants Dakota (UND). A 2014 UND Behavioral Health, which includes both inpatient and graduate, Schaffner spent the Receive Lenovo Certifications outpatient services. In this new role, Harrington will last 12 months building flight Steven Schaffner Regional CPA and business advisory firm Eide monitor the care of patients, supervise staff within hours as a full-time Flight Bailly LLP congratulates Shawn Heiraas and Nick the Behavioral Health department and assure that Instructor at UND. He has been Stolpman on achieving multiple Lenovo certifications. care is being provided according to best practices and a part of Bismarck Aero Center during the summer of accreditation standards while maintaining safety. 2011, 2012, and 2013 working on both the Flightline Prior to becoming the director of Behavioral Melvie Qualified as an Aircraft Refueler and in the Flight Department as Health, Harrington worked as the director and clinical a Pilot. During his involvement at Bismarck Airport, he For The Chairman’s coordinator of the inpatient unit. recognized the various advancement opportunities for Advisory Council Professional Pilots in our region. Loren Melvie a Private Wealth Pharmacist Attends Concierge Advisor with Ameriprise Congress Erhardt Joins Financial, was recently named Kevin Oberlander, RPh, to the 2015 Chairman’s Cornerstone Bank Loren Melvie Compounding Pharmacist, Advisory Council. Dustin Erhardt has joined recently attended Concierge Melvie qualified for the Cornerstone Bank as a full-time Congress in Chicago hosted by prestigious Chairman’s Advisory Council based on Mortgage Loan Underwriter at the Professional Compounding distinguished performance and client service. He joins Bismarck South. Dustin comes Center of America (PCCA). Kevin other top-ranked advisors to discuss current issues to us with over seven years serves as a facilitator for one of and business opportunities with Ameriprise Financial Dustin Erhardt of mortgage and five years of the 21 concierge compounding Chairman and CEO James Cracchiolo and other Kevin Oberlander underwriting experience. groups that meet monthly. Ameriprise Financial leaders. The Chairman’s Advisory Council was established in 1984 and advisors qualify Chamber Connection | 39 each year based on superior business results.