CFO Black Book Healthcare Survey on Outsourcing RCM and ROI



17%
ofsurveyedhospitalsaresynchronizingRCM transitionactivities.
78%
Majorityofhealthcareproviders(78%) failedtoselecttechnologyvendors.
Revenuecycleoutsourcingservicesontheriseasaprovisionalsolution.
OptimizesROIrevenuecyclemanagement.
Reducescostsandincreasesefficiency.
Allowshealthcareproviderstofocusondelivering high-qualitypatientcare.
80% ofHospitalCFOsconsiderRCMoutsourcing servicesavaluablestop-gapmeasure.
2/3 200
Two-thirdsseekRCMoutsourcing agreementsextending18-36months.
End-to-endRCMoutsourcingseenas bestsolutionforhospitalsunder200beds.
50% 50%ofUShospitalsfailedtoinitiateasustainable RCMplan.
DelaysinRCMtransformationprograms forhospitalsunder200beds.
Smallerhospitalsprioritizevendor relationshipsoverRCMperformance.
Combinationofautomation(RPA)and outsourcingservicestoimproveRCMoperations.
Hospitalsconsideringsupplementing existingRCMsoftwarewithoutsourcing services.
Codingrepercussionsandvalue-based reimbursementopportunitiesdriving theneedforoutsourcing.