The Installer - Issue 37 - Spring 2024

ISSUE 37 SPRING 2024

Shining reputation 2024 Installation Business of the Year winner on why happy customers and quality workmanship can help you stand out from the rest

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Welcome

In this issue…

Welcome…

We’re very pleased to bring you a wealth of information and ideas in this issue of The Installer, Shining reputation with a wide range of comprehensive updates from some of the key figures and brands in the industry.

There is lots of vital information on key products from across kitchens and bathrooms, including the latest innovations for making the job quicker and more efficient for installers, while delivering the very best solutions to users.

We also look ahead to this year’s highly-anticipated InstallerSHOW which takes place at the NEC in Birmingham from 25-27 June. It promises to be a timely and unmissable opportunity to get up close and personal with the very latest products and the brands behind them and, of course, BiKBBI and The Installer team will be heading along and hope to see you there!

In the meantime, we hope you enjoy this edition of The Installer. Please do get in touch with your feedback.

ISSUE 37 SPRING 2024

2024 Installation Business of the Year winner on why happy customers and quality workmanship can help you stand out from the rest

Martin Allen-Smith Editor, The Installer

Wow! – the Spring 24 issue of Installer Magazine already… this year is certainly flying.

It has been a busy few months for the team at BiKBBI as we welcomed five new corporate sponsors, all pledging their support to the KBB installation sector.

Their sponsorship enables us to continue our vital work on improving education, standards and compliance in the sector, ultimately driving positive change for the whole industry. You can read more about our new sponsors in the BiKBBI Update starting on page 6.

We were also pleased to announce a new retail installation standards partner, The Bathroom Place, who joined in March, adding to our growing lineup of retailers working with us to deliver a robust installation proposition for their customers.

Disappointingly, the Spring budget didn’t deliver anything game-changing for small businesses, or indeed the home improvement sector, and the first two quarters of the year so far have been turbulent for all – installation, retailing and manufacturing all seem to be reporting a mixed bag of results so far.

Collaboration is so important in times of uncertainly and BiKBBI will continue to support the industry through sharing, learning and exploring opportunities.

Damian Walters CEO, BiKBBI

The Installer Magazine is the official magazine for the British Institute of KBB Installation (BiKBBI)

Editor: Martin Allen-Smith martin@digitalsavvymedia.co.uk Publisher: Clara Perry clara@digitalsavvymedia.co.uk

Sales Executive: Chantell Tandy chantell@digitalsavvymedia.co.uk Graphic Design: Sarah Barnes All enquiries to: Digital Savvy Media

Tel: 01206 696410 hello@digitalsavvymedia.co.uk www.digitalsavvymedia.co.uk © Digital Savvy Media 2024

The Installer Magazine is published four times a year Winter, Spring, Summer, Autumn The Installer Magazine is published by Digital Savvy Media on behalf of the British Institute of KBB Installation (BiKBBI)

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Contents

Contents

14

9

7 BIKBBI NEWS

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SENSIO PLEDGES SUPPORT FOR KBB INSTALLATION

6

BLUM BACKS KBB INSTALLATION SECTOR

7

SONAS BATHROOMS BECOMES BIKBBI CORPORATE SPONSOR

9

GLOBAL TECH BRAND CYNCLY PARTNERS WITH BIKBBI

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ARTICAD IN BIKBBI PARTNERSHIP

10

THE BATHROOM PLACE SIGNS UP AS RETAIL INSTALLATION STANDARDS PARTNER

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LEADING BY EXAMPLE: MEET THE BIKBBI AWARDS’ INSTALLATION BUSINESS OF THE YEAR

14

Q&A: MEET OPERATIONS TEAM LEADER CHRIS GLIDDON

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Contents

44

56

BATHROOM

BUSINESS

SHOWERING SOLUTIONS: LAKES’ NEW MODULAR WALK-IN COLLECTION

18

COVERING ALL BASES: BLIP INSURANCE OUTLINES ITS OFFERING FOR SMALL BUSINESSES

23

YOUR WALL PANEL QUESTIONS ANSWERED BY SHOWERWALL

24

INSTALLERSHOW 2024: A LOOK AHEAD TO THIS YEAR’S BIG EXHIBITION

30

SCHLÜTER SYSTEMS DETAILS ITS UNDERFLOOR HEATING INNOVATIONS

27

GEN UP ON AI: TOOLBOT ON HOW CHATGPT CAN HELP YOUR BUSINESS

36

MAKING A DIFFERENCE: TRITON SHOWERS’ NEW ENVI ELECTRIC SHOWER

44

FULL PROTECTION: MARSH’S INDISPENSABLE GUIDE TO THE INSURANCE COVER YOU NEED 41

CENTRE STAGE: HIB LAUNCHES NEW SANITARYWARE RANGE

48

LIFE IN THE FAST LANE: HIPPO BACKS TOP RACER WITH KITCHEN TRADE BACKGROUND

PERFECT PARTNERS: LECICO COLLABORATES FOR INNOVATION

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KITCHEN FULL SPEED: HÄFELE ON HOW INSTALLERS CAN WORK SMARTER AND IMPROVE EFFECIENCY

20

THINK SLIM: BUSHBOARD DETAILS ITS LATEST ULTRA-SLIM KITCHEN WORKSURFACES

38

HOUZZ SURVEY FINDS HOMEOWNERS ARE GOING BIGGER THAN EVER

46

QUICK FIT: FRANKE’S 6-IN-1 MULTI-FUNCTIONAL TAP 60

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Update

BiKBBI UPDATE SENSIO LIGHTING PLEDGES SUPPORT FOR KBB INSTALLATION

BiKBBI is delighted to announce that SENSIO Lighting has become a corporate sponsor of the institute, with the specialist furniture lighting company pledging its support to the government-sanctioned organisation and its work on building a sustainable workforce and improving education, standards and compliance in the KBB installation sector.

SENSIO is a fast-growing family-run business with more than 20 years’ experience in providing high-quality LED lighting solutions for kitchens, bedrooms and bathrooms.

Renowned for its expertise and quality, SENSIO has an extensive product portfolio, and is focused on innovation, designing and developing cutting-edge lighting solutions.

Michael Linsky, Founder and Director of SENSIO, said: “We’re excited to be part of BiKBBi and everything it represents to the installer across the KBB industry. We care about our standpoint and responsibility to the fitter, installer and who they buy from. It’s not just about pushing products, but great innovative solutions that solve problems. We want to help, support and educate – making lighting simple.”

BiKBBI CEO, Damian Walters, added: “2024 has been a buoyant year for BiKBBI so far, with a significant increase in enquiries from KBB manufacturers, distributors and suppliers recognising the importance of the installation

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sector, both to their businesses and the wider KBB industry.

Driving positive change and building a sustainable workforce for the KBB installation sector is critical for the industry, and corporate sponsorship is vital to our work.

“There is a clear synergy between SENSIO Lighting’s brand values and BiKBBI’s strategic objectives, and their pledge of support demonstrates their commitment to the industry. We look forward to working the SENSIO team.” www.sensiolighting.com

“We care about our standpoint and responsibility to the fitter, installer and who they buy from. It’s not just about pushing products, but great innovative solutions that solve problems.

We want to help, support and educate – making lighting simple.”

Update

Blum backs KBB installation sector BiKBBI has announced global furniture fittings manufacturer Blum as its latest corporate sponsor, supporting the government sanctioned organisation and its work on building a sustainable workforce and improving education, standards, compliance and sustainability in the KBB installation sector.

Blum, which was founded in 1952 in Austria, is one of the world’s leading manufacturers of furniture fittings, with 12 plants and production sites globally, serving more than 120 countries via its network of 32 subsidiaries and representative offices. Known today for its innovative fittings for kitchens and living areas throughout the home, Blum’s history also demonstrates the brand’s intrinsic commitment to education and development, taking on its first apprentice in 1958 and launching its own apprenticeship programme in 1970.

More than fifty years later, Blum employs 400 apprentices worldwide across a number of technical professions, helping the business to produce fittings for its customers around the world whilst securing the future of both the business and the industry.

Matthew Glanfield, Technical Manager at Blum UK (pictured), said: “We are excited to be returning to the BiKBBI. We believe this partnership will bring us closer to the kitchen, bedroom and bathroom industry, with a specific focus on fitters and installers. Fitters and installers are prominently in our minds. We have many solutions that can inspire, save time and improve accuracy. We also have a suite of services that can support during everyday work.”

Damian Walters, CEO at BiKBBI, added: “As well as being an established business and innovator in our sector, Blum’s commitment to apprenticeships, training and the development of the future workforce is very closely aligned to BiKBBI’s purpose and strategic objectives.

“The work that we are doing across all areas of our strategy is fundamental to the future of the KBB installation sector and it is vital that we have the support of the wider industry. We are thrilled to add Blum to our growing list of brands that not only recognise the importance of the installation sector to their business but are actively playing a role in securing its future.”

www.blum.com

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Experience the future of Kitchens and Bathrooms at InstallerSHOW Prepare to be surprised by how much InstallerSHOW at the NEC, Birmingham from 25-27 June - has to offer your business.

There’s a whole lot more to see and do for businesses like yours, including a programme of presentations and seminars focusing on: • Multigenerational Kitchens • Sustainability and smart technology • User experience and accessibility • Retail trends and consumer expectations and more...

PLUS, a chance to engage with over 600 exhibitors showcasing the very latest product innovations that will lead the way to net zero.

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Update

Global tech brand Cyncly partners with BiKBBI Global software solutions brand Cyncly has extended its longstanding relationship with BiKBBI, continuing its corporate sponsorship which was formally under the Compusoft brand.

The work that BiKBBI does is reliant on all areas of the KBB industry, including manufacturers, retailers and professional installers to support its work on installation related matters, including education, standards, compliance and sustainability.

Cyncly’s software transforms the way customisable products and spaces are imagined, designed, sold, managed and made. The business serves more than 70,000 customers across its global portfolio of brands which includes Compusoft, the initial sponsor of the BiKBBI, in over one hundred countries.

Alex Ainge, Senior Director and Head of KBF Retail Sales (SMG & Mid-Market) EMEA at Cyncly (pictured), said: “Under the Cyncly umbrella we provide a range of market leading software solutions in connection with kitchen, bedroom and bathroom design and KBB business management, so it makes sense to strengthen and continue what has long been a successful relationship with BiKBBI. Through our experience, we’ve come to understand just how pivotal design software is in the installation process.”

BiKBBI CEO Damian Walters added: “The work that we do to drive positive change in the KBB installation sector is reliant on support from all areas of the industry and Cyncly’s continued support is great news for the institute,

ArtiCAD teams with BiKBBI to back KBB installation BiKBBI has added software specialist ArtiCAD to its stellar line-up of KBB sector brands pledging their support by becoming a corporate sponsor of the institute.

Founded in 1992, ArtiCAD’s software solutions have advanced over the years and the business has grown to be one of the world’s leading KBB industry software specialists with its flagship products ArtiCAD-Pro and BathCAD currently used by more than 3900 businesses in the UK market alone, with rapidly expanding numbers in North America, South Africa, Australia, New Zealand and Ireland.

ArtiCAD Marketing Director, Theresa Turner, said: “We are delighted to partner with BiKBBI, as we enter the next exciting stage of ArtiCAD’s growth. We share similar values and team culture – a passion for the KBB industry and a drive to help installers, retailers and manufacturers to develop and thrive.

“ArtiCAD also has a strong history of software and

service innovation, and the launch of our new solution for installers – hey.kitchen – is key to the timing of this new partnership. We’re looking forward to working closely with the BiKBBI team and its members.”

Damian Walters, BiKBBI CEO, added: “The work we do to drive positive change in the installation sector is more vital than ever before. As in institute, we are focused on collaboration and bringing all areas of the industry together to solve the challenges facing the KBB industry, and ArtiCAD’s support via corporate sponsorship demonstrates their commitment to the sector and their recognition of the importance of the installation community.

“We are very pleased to welcome them to the BiKBBI corporate sponsorship line-up and look forward to working with the ArtiCAD team going forward.”

www.articad.com

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Update

BiKBBI is the place to be for The Bathroom Place

BiKBBI has announced that bathroom specialist The Bathroom Place has become a BiKBBI Retail Installation Standards Partner and will work closely with BiKBBI going forward to deliver a robust proposition for its customers.

The East Anglia-based business was established in 2022, with three showrooms in Kings Lynn, Dereham and Thetford, and prides itself on helping customers achieve the bathroom of their dreams with as little stress as possible thanks to the brand’s ‘Fully Installed’ and ‘Supply Only’ services.

Speaking on behalf of The Bathroom Place, Managing Director Stuart Marsden (pictured), said: “We are thrilled to become a BIKBBI partner. Working in partnership with BIKBBI will make a very positive impact on our Fully Fitted

& Supply Only service which will give our customers complete confidence in creating their dream bathroom with The Bathroom Place.”

Claire Walters, spokesperson for BiKBBI’s registration team, added: “Becoming a BiKBBI Retail Installation Standards Partner has many benefits, not just for the retailer, but for their associated installers.

“In addition to reducing complexity of compliance and risk for both parties, we help professional installation businesses and installers, often micro-SMEs, to gain a bigger voice, join with thousands of other like-minded professionals, get access to news, technical updates, commercial cost-savers, training and development and specialist support for their business. We are very much looking forward to working with The Bathroom Place and their installation teams.” www.bathroom-place.co.uk The British Institute of KBB Installation works with local, regional and national retailers of KBB product and invites any business wanting to know more about becoming a Retail Installations Standards Partner, to contact its Commercial Relationships Manager Leon Rowland (leon.rowland@bikbbi.org.uk).

“We are thrilled to become a BIKBBI partner.

Working in partnership with BIKBBI will make a very positive impact on our Fully Fitted & Supply Only service which will give our customers complete confidence in creating their dream bathroom with The Bathroom Place.”

BiKBBI appoints Operations Director to support strategy Chris Gliddon has been appointed as BiKBBI’s Operations Director, a newlycreated position introduced to assist the organisation to make further progress towards reaching its strategic objectives, linked to driving positive change in the KBB industry.

Gliddon, who previously worked in the public sector as a training & development supervisor, brings a vast amount of experience in the development and management of processes, and will head up BiKBBI’s operations team, responsible for key functions within the organisation including registrations and compliance.

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Gliddon said: “I am thrilled to be joining BiKBBI and looking forward to being part of an organisation that champions positivity and is playing an active role in shaping the future of the KBB industry. My focus initially will be exploring all areas of engagement between BiKBBI and our registered businesses, as I learn more about the sector, and I can’t wait to get started.”

Damian Walters, CEO at BiKBBI, added: “The creation of this position marks a significant milestone for the institute and highlights the importance we place on achieving our objectives, which are determined by industry needs. In order to achieve these targets, we need to ensure that the institute is in the best possible place for growth and development, and there is no doubt that Chris’s knowledge and experience, along with his passion for what we are trying to achieve, will be a great addition to our strategic approach.”

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Update

SONAS Bathrooms becomes BiKBBI corporate sponsor

BiKBBI has welcomed SONAS Bathrooms as a new corporate sponsor. SONAS is one of Ireland’s leading bathroom brands, and expanded into the UK market in 2023, with more than 45 years’ experience in distributing its complete range of bathrooms products to retail partners in Ireland. The business sees its sponsorship and support of BiKBBI as a key step in the brand’s journey to replicating its success in Ireland into Britain.

Ger Fahy, CCO at SONAS Bathrooms (pictured), said: “As SONAS, we view installers as the backbone of the KBB sector. The insight and feedback from professional installers like the BiKBBI members, is highly valued in our product development process.

“Becoming a corporate sponsor of the BiKBBI enhances our opportunity to collaborate with like-minded professionals who value high-quality products supported by a team of technical experts. We are excited about working together with the BiKBBI members to drive positive change within the industry.”

Damian Walters, CEO at BiKBBI, added: “The work that we are doing in the installation community is fundamental to the future of the KBB installation sector and therefore it is vital that we have the support of the wider industry – after all, every KBB manufacturer, supplier, distributor and retailer is

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reliant on installation at some point in the cycle.

“We are thrilled to welcome SONAS Bathrooms onboard as a corporate sponsor. We understand their ambition for growth in the UK market and we very much look forward to working with the SONAS team as we continue to drive positive change in the KBB installation sector through our focus on education, standards, compliance and sustainability.”

sonasbathrooms.com

“Becoming a corporate sponsor of the BiKBBI enhances our opportunity to collaborate with like-minded professionals who value high-quality products supported by a team of technical experts. We are excited about working together with BiKBBI members to drive positive change within the industry.”

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Intuitive control provides feedback on shower use

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BiKBBI Awards

LEADING

BY

EXAMPLE

South Coast-based firm The Kitchen & Bathroom Installer scooped the prestigious Installation Business of the Year accolade at this year’s BiKBBI Awards. Founder Graham Parnell shares his experience of winning and the and the path that led to this success.

PLEASE TELL US A LITTLE HISTORY OF THE BUSINESS AND HOW IT HAS GROWN. I started the business in 2012 after being made redundant by a local maintenance company that went into administration. Initially, I started off carrying out planned maintenance works for housing associations. After a brief period, I realised this wasn’t for me so moved into

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the domestic market.

In 2019, I decided to specialise in kitchen and bathroom installation. Then the pandemic hit causing massive disruption to the business. This gave me the opportunity to develop a business plan and while carrying out research I came across a company called Liberty Fitting Service based in Dundee. They had just won the Installation Business of the Year for BiKKBI and really stood out from the crowd.

BiKBBI Awards

This influenced my decision to join BiKBBI, as none of my competitors were registered.

It opened up multiple workstreams for the business and was a great selling point to potential clients. Sales have grown year-on-year and we are currently recruiting more installers to cope with demand.

WHAT ARE SOME OF THE CORE PRINCIPLES THAT DEFINE THE BUSINESS AND THE WAY IN WHICH YOU WORK? Our core principles are customer satisfaction in tandem with quality workmanship. You really cannot have one without the other. From the outset, we always ensure that we understand what the customer wants and then make sure we deliver it.

We carry out a pre installation survey for every job, which enables us to provide a detailed quotation for the customer. This helps us to identify any issues that we may potentially have with the installation, avoiding the dreaded additional costs / extras on the final invoice.

Our core principles are customer satisfaction in tandem with quality workmanship Sometimes this is unavoidable but this is when communication is key. We always discuss options with the customer and agree on pricing before undertaking additional works. At the end the of the day, happy customers = positive reviews. Positive reviews = bigger social proof.

Bigger social proof = more work!

WHAT WAS IT LIKE TO WIN INSTALLATION BUSINESS OF THE YEAR AT THE BIKBBI AWARDS EARLIER THIS YEAR? Following the 2023 Awards, I told my wife I was going to win an award at this year’s event and set out a plan of how to achieve it. For all the time and effort to pay off was a great achievement, especially as the other finalists were all multi award winners. That doesn’t mean

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BiKBBI Awards

the hard work now stops. It just means we have an even greater reputation to maintain.

WHAT DID IT SUBSEQUENTLY MEAN FOR THE BUSINESS, EITHER INTERNALLY OR HOW IT IS PERCEIVED BY CUSTOMERS? Winning the Installation Business of the Year Award means several things. Firstly, it’s a recognition of excellence within the industry, which will hopefully boost our reputation and credibility. Secondly, it serves as validation for our hard work and dedication towards installation.

Additionally, it has attracted new clients who are seeking top-quality service providers.

Overall, it’s a powerful endorsement that will significantly elevate our business in the eyes of

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customers and competitors alike.

WHAT WOULD YOU SAY TO OTHER BIKBBI MEMBERS WHO ARE CONSIDERING ENTERING NEXT YEAR? Just go for it! It will only take five minutes to enter for an award, but the hard work will really have to start from now. Be active on social media and connect with people within the industry, especially places like Instagram and LinkedIn. The more you put yourselves out there, the more chance you have being recognised.

Make sure you keep getting reviews from customers on sites such as Google My Business. This will show how you care about customer service as well as your quality of work. And most importantly – good luck!!

www.kitchen-installers.co.uk

The more you put yourselves out there, the more chance you have being recognised

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Shower solutions

SHOWERING

SOLUTIONS

Mike Gahir, Managing Director at Lakes Showering Spaces, explains why the brand’s new modular walk-in collection is a game-changer for installers While consumer trends in the bathroom industry will always evolve and change, there are certain qualities businesses in this space can embody that will always be in fashion – quality, design and service excellence.

At Lakes Showering Spaces, we take pride in doing things the right way, whether that’s by creating high quality products that offer installers time and stress saving benefits through high quality production, or using our skills and knowledge to support our customers across the UK. OUR HISTORY Lakes is an award-winning family-run business, manufacturing innovative showering spaces including walk-ins and bath screens and was established in 1986. We pride ourselves on designing and producing products that meet the needs of today’s installer as well as our environmental responsibility, introducing 100% recycled packaging on all of our products in 2019 and achieving the Carbon Footprint Standard in March 2019 – the first company in the sector to become a Carbon Neutral Plus organisation.

2024 is a big year for the bathroom industry and for us personally. We’ve recently completed a management buy-out – a significant milestone in our history as a company – signalling a renewed commitment to excellence and forward-thinking leadership.

Under the guidance of our

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new owners, we’re poised to continue upholding the highest standards of quality, design, and customer service in our industry.

Beyond that, the launch of our new Modular Walk-In collection is a huge moment for us in 2024.

MODULAR WALK-IN Hot on the heels of our Wave range expanding last year with black and brushed brass – both of which have been popular with installers and consumers alike – we’re building on the momentum we’ve created.

This innovative range represents a bold departure from conventional shower enclosures, offering consumers unparalleled flexibility and customisation options. With 28 configuration choices, six stunning colour finishes, and a wide array of glass panel thicknesses and hardware selections, the Modular Walk-in collection caters to the diverse needs and preferences of modern homeowners The collection highlights our commitment to pushing the boundaries of design and functionality, epitomising our values when it comes to craftsmanship, innovation, and customer-centricity.

For installers, modular equipment offers a potentially huge upside when it comes to time and money savings.

By using standardised, preengineered components, there is a reduced emphasis on working with new materials or even brands in order to meet the very specific requirements of

your customer.

This is a real game-changing launch for Lakes. We are incredibly proud to be bringing our reputation for high quality, stylish and installer friendly products into the walk-in market. Demand for products that offer personalisation for the consumer while making the lives of bathroom retailers, designers, and specifiers easier is growing all the time and we’re confident that now is the right time for our modular walk-in range to launch.

Whatever your showering space demand, style need, scale or budget, our intelligent designs and market leading engineering mean there is a solution for everyone.

PRODUCT GUARANTEE AND INSTALLER SUPPORT Another key factor in our success comes from our

Shower solutions

unwavering commitment to customer satisfaction. Our ‘No Quibble’ guarantee and exemplary customer service have earned us a sterling reputation within the industry.

By prioritizing transparency, reliability, and integrity, Lakes has cultivated a loyal customer base and earned the trust of installers, homeowners, retailers, and industry professionals alike.

Our corporate sponsorship of BiKBBI is also a signifier of our commitment to supporting installers in a wider sense. Our drive to make a positive difference does not end with our products and service to our customers.

We are committed to doing more for the wider KBB sector and we recognise the importance of engagement with

the installation sector – we fully support the work that BiKBBI is doing and are keen to play an active role going forward.

SUSTAINABILITY A key part of being able to support installers and the wider industry is having our finger on the pulse, particularly when it comes to hot topics such as sustainability.

At Lakes Showering Spaces, sustainability isn’t just a buzzword; it’s a core pillar of our ethos. In recent years, we’ve taken significant steps towards enhancing sustainability while navigating the challenges of the current age.

From 2019 to 2023, we achieved a remarkable 24%

Modular equipment offers a potentially huge upside when it comes to time and money savings

reduction in carbon emissions by optimizing delivery routes and transitioning our sales team car fleet to electric vehicles.

Embracing innovation, we introduced 100% recyclable packaging too, eliminating millions of pieces of polystyrene and plastic banding annually.

This packaging reengineering initiative not only reduced freight requirements by 35% but also minimised associated carbon emissions.

THE FUTURE As Lakes embarks on our next chapter with a dynamic leadership team at the helm, exciting new products and a bold vision for the future, we remain steadfast in our commitment to excellence, sustainability, and customer satisfaction.

www.lakesshoweringspaces.com

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Installation efficiency

MORE SPEED,

Greater Efficiency Justin Crofts, Category Manager – Furniture Construction, at Häfele UK, outlines how installers can work smarter and improve their efficiency.

With a skills shortage across the construction sector, installers often face time pressure, needing to deliver more with fewer hands and hours. Fortunately, leading manufacturers have a number of products designed with speed and ease firmly in mind.

At Häfele, one of the ways we help to improve efficiency for installers is to make furniture construction as tool-free as possible. IXConnect spreading connector SC 8/25 is a one-piece connector that requires no glue, dowels or tools to install.

Simple in design and entirely concealed once complete, the connector has been developed as a patented piece of technology to dramatically improve furniture manufacturing, by offering a simple and efficient

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‘plug and push’ process.

To use, installers can push the connectors into an 8mm hole before pushing the panel components together by hand, triggering both bolt components of the connector to synchronously expand in the drill hole. Used for cabinets, small furniture items, and drawers, the connectors feature a fixed concealed connection, which means the panels won’t come apart.

Made for a minimum thickness of 15mm, the IXConnect spreading connector is made from plastic and can be used in MDF and chipboard panels in combination with wooden dowels.

Likewise, our iconic Minifix allows installers to quickly create

90-degree mitre joints with ease and is completely concealed when installed. This unique connector – of which we produce 3.2m each day – is a patented design, based on the principle of having a hemispherical head.

As well as thinking about ways to make it easier to achieve a high-quality finish quicker, we’re also helping installers to make lighter work of tasks.

Levelling cabinetry can be, quite literally, a backbreaking repetitive task that takes time to get ‘just right’. And the same goes for fitting plinths and wardrobes. Thanks to clever plinth adjusting and fitting systems like Axilo by Häfele however, that need not be the case. Ergonomically designed, it reduces the risk of back-related

Installation efficiency

personalised to their needs and complete with full dovetail joints, usually in just a two-week turnaround. Likewise, our new Bespoke Worktop Service helps customers achieve precise, entirely customisable designs while also saving time during the installation process.

A similar approach can also be taken to lighting. Loox by Häfele is a simple, modular plug and play system, meaning installers can easily incorporate it into kitchen designs to create that all important wow factor. As well

as being easy to fit, it is easy to design too thanks to Häfele’s free of charge Lighting Design Service that gives users a bespoke lighting plan, product list and quote in just three simple steps.

By choosing manufacturers who prioritise time-saving products and services, installers can help increase their efficiency on site while still upholding the highest standards and their reputation.

www.hafele.co.uk

injuries, and helpfully can cut kitchen unit assembly times by almost half. Again, simple tools like this are a great way to improve on-the-job efficiency and enable installers to get through more work in less time.

Beyond time saving products, we’ve developed services that reduce a lot of the leg work for installers. Service+ is our suite of services all designed to save time and increase efficiency.

Through Service+ Customised, installers can specify products to exact sizes, quantity and finish, which are then delivered cut to exact measurements and pre-assembled as required.

While customers regularly use this service for items such as wardrobe rails or sliding door gear, joiners and kitchen fitters can also use Service+ Customised for bespoke timber drawers and worktops.

Crafting beautiful, handmade bespoke timber drawers takes skill, care, attention, and time, but sometimes there just aren’t enough hours in the day. Through the service, customers can order handmade, solid timber drawers

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Small Business Insurance Cover From Just £10 A Month Get a quote today justablip.co.uk

Insurance

Covering All Bases Gary Ross, CEO at blip Insurance, explains some key cover options that small businesses need to consider to ensure security and peace of mind blip was designed with sole traders and small business owners in mind. Our offering is specifically tailored to businesses with five employees or less. Tradespeople make up the majority of these businesses and we know that the country is built upon the hard work of builders, electricians, plumbers and all the trades in between.

That’s why we offer affordable insurance and support to our customers with policies starting from just £10 a month.

Public Liability cover protects your business if someone claims you caused injury or damage and includes any costs you may incur. We understand that as professionals, tradespeople will always do their utmost to guarantee the safety of their work environment, their customers and the public but, on the off chance something does go wrong, public liability cover means that you’re not left out of pocket by any claims against you.

Employer’s Liability cover protects you if an employee makes a claim against you for a work-related injury or illness.

This cover is a legal requirement if you have employees. The importance of looking after your employees is paramount but if the worst does happen and they are injured at work, you as the business owner will be protected by your employer’s liability cover.

Personal Accident Support protects your business if you or a member of your team suffers an accident or injury 24/7. Benefits are

paid to the company and include a weekly sum for total temporary disability. This cover is absolutely crucial for tradespeople. We know that working with your hands can be dangerous if anything was to go seriously wrong in terms of injury then your business would suffer. If you can’t work then neither can your business.

Business Equipment & Tools cover protects against damage or theft whether this occurs at home or at work. We know how frustrating it can be to have the tools of your trade damaged or stolen and with tool theft rife at the moment, and we aim to payout within 24 hours so that you can get straight back to work. Tool registration with blip is hassle-free; we just need a photo of the tool and proof of purchase, and it is protected by your policy. You can insure your tools with blip from just £13 a month. blip is built on three core principles: price, value & return. We know that the most important thing in the current climate is protecting your pocket and when you deal with us directly, we can guarantee a

competitive price.

The value of blip can be found in its community and support. You’re not just buying insurance with blip you’re joining a network of people that provide a service, build, make and sell real things. We offer our members a share of the profits.

I worked in insurance for years and saw where the money was going – and it wasn’t back to the customers. As a blip customer, at the end of your policy period you could receive up to 10% of your policy back.

Growing up with family working in the trades I know first-hand the toll it can take mentally and physically. blip is working to alleviate this pressure. We are supporting the people who keep our communities running by ensuring they have the protection they need and a community around them.

Sometimes things go wrong but with blip insurance in your corner you can rest assured that they won’t crash your business – it’s just a blip with blip insurance!

justablip.co.uk

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Wall panels

WONDER WALL:

Your wall panel questions answered Steph Harris, Product Manager at Showerwall, answers some of the top questions installers have about tile-effect panels – an increasingly popular choice for bathroom walls that combines the look and feel of tiles with the functionality of panels.

HOW REALISTIC IS THE TILE EFFECT? Many homeowners want the look of tiles but not the hassle of keeping them clean. Thanks to advances in design and manufacturing technology, the newest tile-effect panels replicate the laying pattens, texture and finishes of the real thing.

Key to recreating the look and feel of tiles is a realistic grout line – but one that is still easier to clean. Decors in Showerwall’s new Laminate Tile Collection feature a CNC routed groove

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that mimics a grout line, but with a smoother surface that is easier to wipe down and harbours less dirt build-up.

The panels simply slot together using a mechanical locking system, with no need for joining trims.

ARE PANELS FASTER TO FIT THAN TILES?

HOW CAN I ENSURE THE PANELS ARE WATERPROOF?

Absolutely. They can be installed up to 50% faster in most cases, and there’s no need to source wet trades to complete a bathroom renovation job. It’s worth choosing panels that utilise a T&G click system, as they are easy to use and deliver seamless, almost invisible joints.

When fitted correctly using the Proclick T&G and installation trims, Showerwall’s tile-effect panels are a 100% waterproof system, with a 30-year guarantee. The panels are easily clicked together, and trims are used to protect and frame the

Wall panels

Showerwall manufactures 100 Laminate, Acrylic and Compact designs including 23 decors which are new for 2024. For the first time, tile-effect panels are available in its Laminate T&G Click panel range with the new Tile Collection.

A comprehensive package of support is available for installers for the new designs, including a free sample service, online visualiser tool and installation training videos. Bathroom installers can also register for Showerwall’s Find a Fitter scheme to receive leads from homeowners looking for local professional wall panel installation. outer edges. The base of the panel is fitted with Sureseal, which is maintenance-free and requires no future resealing; it’s a fit and forget system.

CAN PANELS BE FITTED OVER TILES? Yes, tile-effect panels can be installed over existing wall tiles.

Simply make sure the tiles are clean and degreased; that they are free from cracks and damage; and that the existing wall is plumb and flat.

ARE THE PANELS EASY TO WORK WITH? The short answer is yes! Panels in the Laminate Tile Collection measure 600mm wide, making them easy to handle and manoeuvre upstairs and in small spaces. Plus, each panel is supplied pattern-matched, so installers don’t need to physically align the tile print on each panel, when fitting to the wall.

CAN PANELS REPLICATE DIFFERENT TILE LOOKS? Tile trends are constantly evolving and there are panel designs available that replicate some of today’s most popular

styles and laying patterns.

The vintage herringbone look has been trending for some time and works well in both traditional and contemporary bathroom schemes. Solid colours such as petrol blues and whites create a clean and modern feel, while marble and cement-effect herringbone panels add depth for a spa-inspired look.

Large format tiles are also in demand, helping to create a luxury hotel vibe. Plus, larger rectangular and square tileeffects can enhance the sense of space in smaller bathrooms, so they are a good option for busy family bathrooms and en-suites.

Another tile trend to carry over into panels is the woodgrain effect. Introducing the texture and warming natural tones of wood into bathrooms has long been desirable but not a practical option, in areas where water is present. Woodgrain-effect tiles have become a popular alternative and woodgrain-effect panels are now available too.

Featuring large format planks, these panels can be used to introduce the natural beauty of timber and create a Scandi sauna feel in showering spaces.

For more information on Showerwall and to register for its Find a Fitter scheme, please visit www.showerwall.co.uk

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ZENITH

Designed to Look, Feel and Perform like Stone A contemporary 12mm compact laminate with a solid-coloured core, ZENITH can be cut into any shape and refinished on-site with no need for additional edging.

Intelligently designed and effortlessly hardwearing, its versatile nature lends itself to be used across a variety of surface applications including worktops, splashbacks, breakfast bars and upstands.

ZENITH is available in a range of 20 trend-driven designs, that take inspiration from the natural world. Choose from marble, stone and industrial inspired decors.

Scan to discover more about ZENITH.

Underfloor BiKBBI heating Q&A

Simple + Cleaner + Quicker Aiming to make underfloor heating systems innovative and easy to fit, Schlüter’s versatile offering brings a number of installation benefits The integrated electric underfloor heating system Schlüter-DITRA-HEAT is a popular choice for installers due to its multitude of features. Not only can it provide heating, but it also offers uncoupling, crack bridging and waterproofing.

For Schlüter-DITRA-HEATDUO, a special 2mm fleece provides a thermal break making for quicker warm-up, as well as impact sound reduction. Since

launching in 2013, the products have become key players in the construction market.

Schlüter says it is always looking for new ways to innovate with products that are problemsolving and easy to use. It has hosted training sessions with installers at which it has been able to listen to first-hand feedback from those directly fitting its products. One common theme is the desire for solutions

SIMPLE:

CLEANER:

QUICKER:

A more straightforward installation process

No mixing or spreading of tile adhesive to apply the membrane

Speedy installation and can move straight onto the next part of the project

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Shower solutions

Schlüter says it is always looking for new ways to innovate with products that are problem-solving and easy to use.

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Case Study

which will make an installation easier and simpler.

This is where the idea for Schlüter-DITRA-HEAT-PS and Schlüter-DITRA-HEAT-DUO-PS came about, as the Peel & Stick variants remove the need to use cementitious tile adhesive to bond the membrane to the substrate, simplifying and speeding up the installation process. They provide all of the same benefits as the original DITRA-HEAT/-DUO and are an ideal solution for tiling onto P5 chipboard and other timber substrates.

Featuring a thin layer of

pre-applied pressure sensitive adhesive on the underside, the membrane bonds firmly to the substrate once pressure has been applied. However, before pressure is applied it can easily be lifted and repositioned.

Expanding the DITRA-HEAT product range with Peel & Stick variants offers installers choice, particularly for projects using timber substrates. Schlüter’s technical team can offer guidance on other suitable applications.

www.schlueter-systems.com

German:

English Translation: Waterproof Support [ DITRA ] Don’t let the name fool you, our products and systems are incredibly easy to install. Say goodbye to installation headaches and failures, such as cracked and de-bonded tiles. Say hello to success with Schlüter-DITRA-HEAT-DUO-PS, a peel & stick heating, uncoupling and waterproofing membrane solution for tile and stone.

Thermal break

Impact sound reduction

Even heat distribution

As well as all the orginal features of Schlüter®-DITRA

It’s the details that make the difference.

schluter.co.uk

Low assembly height

T I CK

Underfloor heating

PEE &S

PE

CK

EL & STIC

K

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If you think an electrical underfloor heating system is too expensive, re-calculate your investment with Schlüter-DITRA-HEAT. With the introduction of our new peel & stick options, it just got a whole lot easier.

PEEL & S

Schlüter®-DITRA-HEAT-DUO-PS

InstallerSHOW

InstallerSHOW InstallerSHOW – the UK’s largest event for installers, specifiers, and decision-makers from the heat, water, air, and energy sectors – returns to the NEC, Birmingham on 25 to 27 June.

50% bigger than last year, over 20,000 visitors will be there for a full line-up of features, theatres and exhibitors.

Installer Kitchens & Bathrooms is set to debut at InstallerSHOW 2024, offering a blend of technology, tools, innovation, and inspiration for attendees. This new addition will provide a unique content program aimed at bringing the industry closer through education, knowledge sharing, and networking opportunities.

Installer Kitchens & Bathrooms will offer a packed content programme across two theatres covering topics such as water and energy efficiency, design innovation, sustainable and smart technology, and changing legislation. It is backed by a number of industry organisations including the BMA, BiKBBI, NKBA, AMDEA UK and the Unified Water Label, as well as a host of leading manufacturers.

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Our speakers in these areas include:

• Daniel Baines, Head Of Training at

food critic, who will be talking about what home cooks want from a kitchen; • Kerr Drummond, a property expert who will share his thoughts on design trends; • Mark Millar, carpenter, property developer and TV presenter from Northern Ireland, known for DIY SOS, C5’s Dream Kitchens and Bathrooms and Build Your Dream Home in the Country; Linda Barker, English interior designer and television presenter; • Hayley Robson, Creative Director at Day True;

• Adam Thomas, Designer at The

• Jay Rayner, journalist, author and

Samsung UK Digital Appliances; Symphony Group;

• Johnny Grey, Director & Designer at Johnny Grey Studios;

• L ucy Corlett, Country Manager at RorosHetta;

• And more to be announced.

Exhibitors in this area of the show include Der Kreis, Flova UK, Grohe, Hafele UK, Qettle, Waterline, Sensio Lighting, Symphony, Impey, VitrA, Aqualisa, Flair Showers, Hansgrohe, Mira Showers and many more. There will also be a Kitchen of the Future display, sponsored by Symphony, showcasing the 4Gen kitchen concept,

InstallerSHOW

a collaboration between awardwinning designer and author Johnny Grey and ageing expert Professor Peter Gore.

Outside of the extensive content programme, visitors to the show will also have plenty of networking opportunities, with multiple informal events planned across the three days, including networking over lunch at the Future of Water attraction, sponsored by the Bathroom

Manufacturers Association.

Many of exhibitors use InstallerSHOW as a platform for launching new products and problem-solving solutions and often offer demos and taster training sessions during the show, with the chance to get hands-on with the latest products and discuss how they might help your projects. Take a look at the new products section of the InstallerSHOW website for the latest news on who will be launching new products and ranges at the event.

The Invent area of the show is dedicated to groundbreaking new inventions from forwardthinking companies. The products featured range from ingenious tech devices powered by data, to cutting edge digital solutions, offering a glimpse into the next generation of industry innovations.

InstallerSHOW opens at 10am on Tuesday 25 June. Opening hours are 10am-5pm on 25-26 June and 10am-4pm on 27 June. It is free to attend, including parking, and tickets are available here: https:// installer-2024.reg.buzz/bikbbi-print

SCAN TO REGISTER FOR INSTALLERSHOW

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InstallerSHOW

Must-visit stands at InstallerSHOW 2024 BiKBBI corporate sponsors will be at InstallerSHOW in their numbers this year – make sure you stop by and check out these stands for innovation and inspiration!

Articad BiKBBI CT1 Geberit Häfele

4A11 4B19 5G18 4F17 4C16

Hansgrohe 4E12 HIPPO 4B32 Mira Showers 4F20 Lecico 4F15 Roman 4E30

Schlüter Systems Sensio Lighting Worktop Express

4D22 4C19 4C21

EXHIBITOR PROFILE Impey (Stand 4D26) The Impey team returns to the Installer Show with its interactive wetroom training stand. Discover why the awardwinning Impey wetroom system has been the UK’s favourite for over a generation. The team will demonstrate the layers of a wetroom and provide hands-on product training.

Attendees will have the opportunity to test drive the complete Impey range of wetroom floor formers. There will be a demo of the whole wetroom system including drainage, AquaDec floor formers, WaterGuard tanking membrane and AquaMat underfloor heating, as well as hands-on product training across the portfolio including screeding the Aqua-Grade matrix floor former for new pour concrete floors. Wetroom guru Shaun Hunt will be on-hand every day for Q&As too.

Plus, take in the unveiling of the brand new Aqua-Dec Linear 1 floor former. The new floor former, which completes Impey’s linear offering, showcases clean lines and signature Impey quality with a stylish, minimalist aesthetic. Don’t miss its preview at the Installer Show 2024.

And of course, in-line with Impey’s brand ethos on

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sustainability, the stand, currently in its second year of use, is completely reusable. All components have been designed and made to be repurposed and used for future exhibitions, customer visits and training opportunities.

Be sure to visit Impey for the chance to win a range of spot prizes and a complete wetroom kit for your next install, along with dedicated 121 technical assistance at every stage www.impeyshowers.com

InstallerSHOW

EXHIBITOR PROFILE

Thomas Dudley (Stand 4F14)

Thomas Dudley has signalled the end of the leaky toilet valve with the launch of Quantum, its groundbreaking new Pushbutton Operated Leak-Free Syphonic Toilet Flush Valve. It says that this state-of-the-art product represents a significant leap forward in toilet flushing technology, offering unparalleled efficiency, reliability, and water conservation.

Quantum is the first button operated mechanically activated syphon and comes equipped with a userfriendly pushbutton mechanism. The modern design of the pushbuttons enhances user interaction while ensuring a reliable and consistent flush with every use.

Designed and engineered in the UK with precision, Quantum incorporates advanced syphonic technology to eliminate leaks and minimise water wastage. By utilising the leak-free benefits of a syphon, coupled with the ease of the pushbutton mechanism of a flush valve, Quantum also optimises water usage by eliminating leaks without compromising performance.

Designed with installers and maintenance teams in mind, Quantum boasts a hassle-free installation process too, and requires a vastly reduced amount of maintenance compared to a standard flush valve. This ensures that both

EXHIBITOR PROFILE

Schlüter Systems (Stand 4D22)

professionals and end-users can enjoy the benefits of this cutting-edge technology.

Thomas Dudley will be at the InstallerSHOW, featuring the brand new Dudley Quantum pushbutton syphon, professionally installed in a Lecico Bathrooms toilet cistern.

The brand invites visitors to join them – and a special guest – on day 1 of the show (25 June) to ‘push the button’ on this remarkable product. The stand will also host a number of competitions with plenty of prizes to be won, including the Turbo Edge challenge, offering the chance to beat the time set by Thomas Dudley’s Ambassadors to win a prize! www.thomasdudley.co.uk

Schlüter-Systems will be at this year’s InstallerSHOW with its experienced team looking forward to speaking with visitors about all the possibilities of the manufacturer’s product offering.

Explore a curated selection of the brand’s premier products, including the innovative tileable, waterproof backerboard KERDI-BOARD and sleek linear drain KERDI-LINE-G3.

Visitors can also get hands-on with the revolutionary underfloor heating DITRA-HEAT-DUO Peel & Stick.

There is even the chance to enter a competition to see just how quickly you can install Schlüter-Systems’ efficient underfloor heating. There will be prizes up for grabs, such as free Schlüter product for your next project.

Curious about the installation of Schlüter-Systems’ products? Be sure to pop over and watch one of the live product demonstrations led by its knowledgeable team members. They will expertly navigate you through each step, offering valuable insights and addressing any queries you may have along the way.

Schlüter-Systems’ expert team will also be available to discuss the brand’s dynamic, hands-on training and support, held at its Leicestershire based offices, offering world class, application-focused training sessions designed to give you the skills and confidence to install Schlüter bathrooms and much more. www.schlueter-systems.com

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InstallerSHOW

EXHIBITOR PROFILE

Sensio Lighting (Stand 4C19)

Sensio will be inviting all professionals to discover its ‘easy to fit’ lighting solutions, designed to transform any space with ease and efficiency.

Attendees will have the opportunity to engage in hands-on product training and experience the seamless functionality of Sensio’s innovative range first-hand.

Sensio’s specialist-designed ‘plug & play table’ provides a captivating display of the versatility and simplicity of strip lighting, sensors, drivers, and receivers, offering an interactive educational experience on controlling these lighting solutions.

A highlight is the razor edge-lit strip which Sensio says is a game-changer in the realm of kitchen illumination.

With its ultra-thin 2mm profile and edge-lit design, this strip integrates into handleless kitchens, bending around sharp corners while maintaining consistent illumination.

Installation is a breeze, requiring only a handheld circular saw, eliminating the need for complex routing machinery.

Sensio’s magnetic track system aims to minimise drilling into cabinets to hide wires, reducing installation time and effort. With a simple application of VHB tape, installers can adhere the magnetic track and connect adaptive lights through magnets for a streamlined installation process. www.sensiolighting.com

EXHIBITOR PROFILE

Lecico Bathrooms (Stand 4F15)

Lecico will be showcasing its latest product developments offering a new and innovative approach to sustainable bathroom design.

Lecico’s new and exclusive partnership with REPEAT Materials offers innovative bathroom panels, shower panels, and shower trays that revolutionise sustainability in the bathroom. REPEAT Materials’ products are made from recycled PET plastic bottles, delivering a robust, tough, and waterproof material renowned for its strength and durability.

Lecico has also announced a partnership with Thomas Dudley and the launch of Quantum Technology. The new technology marks a pivotal development in sustainable bathroom solutions with the introduction of the first and only leak-free, low flush, syphon operated WC. A range of Lecico Bathrooms WCs are now powered by Quantum technology and will be launched at the Installer Show with live demonstrations of the new technology in operation.

The brand will also be unveiling new Design Series ranges at the Installer Show, with several new sanitaryware and furniture range additions. The new additions include Shani Round and Square, Zara Round, and Layla Smooth WCs. Offering short projection WC pans, comfort and standard

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height options, and open and closed-back configurations, the ranges offer flexibility and versatility. Lecico Bathrooms is also launching a short projection furniture range to enhance the current Layla furniture offering. www.lecico.co.uk

InstallerSHOW

QUANTUM T H E WOR L D ’ S F I R S T P U S H B U T TO N S Y P H O N

Leak-Free Syphonic Technology

Visit us on stand 4F14

Easy Installation & Maintenance

Optimises Water Usage

NEC Birmingham 25-27 June 2024

British design, British build, Family business

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Toolbot

Gen Up on AI

5 WAYS CHATGPT CAN HELP YOUR BUSINESS

Generative AI has experienced rapid adoption and, although still a work in progress, generative apps can be useful for producing ideas or starting a creative task. Lisa Watson, Social Media Marketing Manager at Toolbot, shares five ideas for using ChatGPT in your business…

1

GENERATE EMAIL TEMPLATES

After a day on the tools, the last thing you want to do is write an email to send a quote. Why not ask ChatGPT to write the email for you, adapt it, and save it as a template for the future? For example, type the following into a ChatGPT prompt: “Please write an email to enclose a quote to a customer from my electrical business”.

3

CREATE SOCIAL MEDIA POSTS

Posting on social media shows off your work and builds trust, but it’s not always easy coming up with ideas. This is one of ChatGPT’s strengths: it was born for generating ideas.

Following on from the previous idea of a customer survey, give your results to ChatGPT and ask for suggestions:

All you need to do is amend the text and send it to your customer.

“Please create a series of 5 LinkedIn posts to showcase the results of our customer service survey feedback [insert your survey results]”.

2

Then prompt using other social channels and subjects to create a month’s worth of content.

CREATE A CUSTOMER FEEDBACK SURVEY

Customer surveys gauge your business reputation, and you can publish positive results on social media, showing new customers why they should hire you over the competition. For example, create social posts to say “98% of our customers were happy with the work we carried out”, or “97% of our customers say we are on time”.

To start, ask ChatGPT to create a feedback form for your business: “Please create a customer service feedback survey to ask my customers if they are happy with the work carried out by my plumbing business”.

With your list of questions, use a tool such as Google Forms to collect the answers.

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4

GENERATE BLOG IDEAS

While blogs might feel old tech in the age of TikTok and AI, they are standing the test of time. Blog posts are ideal for creating SEO content, raising your Google rankings so customers find you. Frequent content refreshes your website, encourages customers to return, and enables you to repurpose content for other channels or use in newsletters. That said, coming up with ideas can be challenging. Generative AI is particularly good at lists, so for example, ask ChatGPT: “Please generate 10 blog post ideas for a landscaping company that helps give their customers ideas for summer projects”.

You can then take each idea and ask for help to write the blog post.

5

WRITE AN EMAIL TO A LATE PAYING

CUSTOMER Hopefully your customers pay on time, but when they don’t, it can create stress and cash-flow issues. ChatGPT can’t make your client pay, but it eliminates the headache of writing an email to request payment: “Please write a formal email to a customer whose invoice has been outstanding for six weeks”.

Again, you can save this as a template to reuse.

As you can see, ChatGPT can speed up some of the jobs you do on a daily basis in your trade business. Keep experimenting and have fun, but always remember to check the output for accuracy. And just so you know, this article was written by a human, and not a bot!

www.mytoolbot.com

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BiKBBI Slim worksurfaces Q&A

Taking the

SLIMLINE approach With compact laminate worksurfaces having emerged as a viable alternative to traditional materials like stone and quartz, kitchen installers have an opportunity to benefit from a number of installation features. Elliott Fairlie, Product Lead at Bushboard, reveals the top three advantages of working with ultra-slim kitchen worksurfaces following a refresh of the brand’s Zenith range.

It’s no secret that ultra-slim worktops have established themselves at the core of the latest kitchen trends. A growing number of homeowners are keen to capitalise on the ‘barelythere’ trend for thin yet durable worktops – and it’s now possible to do so with choice products that have the same premium aesthetic as natural marble, stone or quartz, but without the costly price tag. What’s more, the latest ultra-slim kitchen worksurfaces are simple to work with and easy to maintain.

Innovations like Bushboard’s recently refreshed Zenith range, for instance, enable installers to work with a premium product that has an

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exponentially growing appeal.

Each worksurface, breakfast bar and upstand from the Zenith range is made from premium compact laminate which has been manufactured to achieve an ultra-slim profile.

By understanding the main advantages of ultra-slim worksurfaces, installers have the chance to offer a versatile product that is ideal for any kitchen project, regardless of their customer’s budget.

ON-SITE INSTALLATION Working with high-end kitchen surfaces that are simple to fit is crucial to achieving the desired finish for any kitchen project in a timely fashion. Unlike quartz or

stone that can take up to half a day of precise measuring, prior to fabrication, Zenith surfaces can be easily cut, shaped, finished and fitted on-site using standard installation tools.

This helps to avoid the time typically linked with travelling, measuring and cutting a ‘natural material’ worktop off-site, making life easier for both the installer and their customer.

Zenith worksurfaces can be cut to size and installed in the home in just one day, with the correct tools and planning.

DESIGN POSSIBILITIES Compact laminate worksurfaces provide additional flexibility thanks to their design

Slim worksurfaces

By understanding the advantages of ultra-slim worksurfaces, installers can offer a versatile product that is ideal for any kitchen project, regardless of their customer’s budget innovation. Surfaces like Zenith, with its solid-coloured core, can be cut to shape and refinished without the need for additional edging. For instance, incorporating drain grooves into this 12mm ultraslim worksurface is now a straightforward task, allowing the homeowner to benefit from both its functionality and contemporary aesthetic.

NO NEED FOR SPECIALIST TOOLS To ensure a new worktop installation is as kind to an installer’s schedule as it is to their customer’s budget, Zenith surfaces can be easily fitted using standard tools that are required for any standard laminate worktop installation. This eliminates the complex and often expensive fitting process associated with equivalent stone and quartz surfaces.

The tools required are:

• Handheld circular saw with guide rail and dust extraction; • Router; • Sanding tools; • Drill; • Biscuit jointer and clamps.

When it comes to finishing, using the correct adhesive is crucial to the longevity of the compact laminate worksurface.

Bushboard’s bespoke Complete adhesive and sealant is available in a range of colours to complement the designs and decors within the Zenith product range.

A WEALTH OF OPPORTUNITY Compact laminate worksurfaces provide kitchen installers with an opportunity to create a wider appeal around this project category than ever before. Stunningly designed

and effortlessly hardwearing, Zenith’s versatile nature lends itself to be used across a variety of surface applications, including worktops, splashbacks, breakfast bars and upstands.

In doing so, it brings a host of key advantages too, be it the ease of on-site fitting or fulfilling the specific needs of a customer; ultra-slim compact laminate worksurfaces like Zenith can help installers maximise every opportunity, in what is an evercompetitive industry. www.bushboard.co.uk

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We’ve gone all-in-one

WATER YOUR WAY

Welcome new Mythos Water Hub, an innovative 6-in-1 home water solution that allows you to easily choose between hot or cold water and four special filtered water functions: instant boiling, chilled, ambient, and sparkling. Water your way is now at a touch of the tap.

franke.com

Scan to discover more

Installers Laminate insurance worktops

Your JARGON-FREE guide to installers insurance Insurance can sometimes be complex and confusing, and it can be hard to find time to understand the detail of what each type of insurance covers.

Olly Chanot of Marsh Commercial has written a jargon-free guide to the key things you need to know about insurance for installers…

Whether you install independently or through a retailer, you and your business will likely face various daily risks and challenges. You can prepare for and mitigate some of these risks by adopting the right policies and procedures to prevent incidents.

However, should the unexpected happen, having the right insurance will provide financial protection against potential damages, liabilities, and other unforeseen events that could negatively impact you, your business, your employees, and your profit.

Many clients will only employ installers who hold relevant insurance. This provides protection that should anything go wrong with the project, they won’t be financially affected, and your insurance will cover legal costs and compensation if need be.

Installer insurance: or contractors insurance as sometimes it is referred to; is a type of insurance policy designed to cover risks associated with being a tradesperson. It is often a packaged policy, which means some of the most common can be grouped together for you.

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Installers insurance

These can include:

Public liability If any third-party property is damaged, people are injured on-site, or they become unwell due to your business while completing an installation, you may have to pay legal costs to defend a claim. Public liability insurance can cover these legal costs and protect against any compensation payouts if your business is found liable.

Employers liability If you employ one person or more—even subcontractors— you must have employer liability insurance. This is a legal requirement; the UK government warns that you could face fines of up to £2,500 a day if you don’t.

If you only employ immediate family members, it is not a legal requirement to have employers liability insurance, but that doesn’t mean you shouldn’t have it.

With this insurance, you’ll be protected against compensation costs if your employees are injured or fall ill because of their work. Without this cover, you and your business will be exposed to fines and penalties; you may also find you’re not entitled to work on specific installation projects.

Tools and stock This insurance protects buildings, stock, tools, and vehicles from damage, theft, or loss, ensuring business continuity.

Legal expenses Business legal expenses insurance can cover unforeseen legal costs related to property and employment or legal representation for serious issues such as employment tribunals or contract disputes.

Efficacy cover Also known as ‘failure to perform’ cover, if you are found liable for injury to third parties or damage to third-party property when a product or service you supply fails to perform its intended function, efficacy cover protects you from any losses.

Personal accident cover If you suffer a severe accident or illness (in your personal life or at work) and are unable to work, personal accident insurance would help cover your monthly bills.

Professional indemnity

Directors and officers

Even the most experienced tradespeople can make mistakes.

Suppose your client suffers a financial loss because of the services or advice you’ve given, or perhaps you breach confidence or copyright. In that case, professional indemnity insurance will protect your business against the costs you may face, covering any compensation payable and legal fees defending the claim against you.

Protects you if you are found personally responsible for a wrongful act as a director or officer.

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Other types of insurance include: Contents insurance – if you have business premises, your equipment, such as portable computers and phones, are not covered by standard policies. Installer contents insurance protects your business property.

Cyber insurance – you’ll likely use technology to collect and store customer and supplier data. Cyber insurance offers protection against cyber threats.

Business interruption insurance – protects your business if an incident that’s covered prevents your business from working effectively and impacts your earnings.

Goods in transit insurance - covers your products or equipment whilst between jobs or out on deliveries.

Contractors’ all-risk insurance – will protect your tools, materials, and equipment when you use them on-site.

Contract works insurance – covers work underway on a site and is designed to help cover the cost of repairing or redoing work that’s in progress if it is damaged by an insured event like fire, flood, storm, vandalism or theft.

Contractors’ plant insurance – covers the cost of replacing or repairing plant and equipment affected by an insured incident, such as theft, fire, or flood. Cover is available for both owned and hired plants.

Marsh Commercial Marsh Commercial is part of Marsh, a global insurance broker and risk adviser, specialising in installers/contractors insurance solutions.

To discuss your insurance needs with one of the team, please call 0330 818 6589.

This is a marketing communication. Marsh Commercial is a trading name of Marsh Ltd. Marsh Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution and Credit Broking (Firm Reference No. 307511). Copyright © 2024 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.

HiB SANITARYWARE AT THE CENTRE OF YOUR BATHROOM PROJECT Featuring colourful new concrete vessel basins, washbasins, brassware and accessories, the HiB Sanitaryware range has everything you need for your next project. The new HiB Sanitaryware brochure is available now. Scan the QR code to view.

DISCOVER MORE

hib.co.uk | sales@hib.co.uk +44 (0)20 8441 0352

Electric showers

Every Drop Makes a Difference Triton introduces ENVi, its new generation of personalised electric showering with sustainability at its core.

Triton’s next generation electric shower, ENVi, has been designed with energy efficiency and associated cost reductions at the fore. Electric showers have long been considered an energy efficient choice, drawing on cold water mains to heat water on demand. Previous models, however, have left customers in the dark when it comes to monitoring estimated water usage and cost per shower.

ENVi enables users to monitor their activity through such metrics, providing subsequent feedback to inspire cost-conscious behaviour. The shower’s ecomode takes this a step further by prompting users to reduce their shower time by one minute, an incremental change that could make a monumental difference.

If just 1% of UK households were to cut their daily shower time by one minute on average, this could save over 673m litres of water, equivalent to 270 Olympic swimming pools. It could also

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save nearly 6.7m kg CO2e, the equivalent of removing 3,950 cars from the UK’s roads.

The key role of installers Rightfully viewed as trusted advisors by homeowners across the UK, installers are crucial to recommending the latest bathroom appliances.

Encouraging innovative solutions, like ENVi, will also help installers to promote environmental

action in the form of a costeffective yet premium bathroom upgrade.

Research conducted by Triton found that showering with an electric unit could save 29,000 litres of water per year compared to a mixer shower, creating the opportunity to save 300kg CO2e – the equivalent of driving 1,050 miles in a diesel hatchback.

By using an electric shower, homeowners can make significant

Electric showers

water and energy savings, generating long-term financial savings in the process.

Many households rely on the expertise and advice from plumbing installers to recommend the most suitable bathroom appliances for their home. In light of an unprecedented increase in water and energy bills over recent years, educating homeowners on the most efficient products available will prove invaluable in creating short- and long-term cost savings.

Installers can also direct homeowners to tools like Triton’s Energy and Water Savings Calculator which, through inputting simple questions about household occupants and their typical showering habits, can provide personalised tips and the subsequent cost savings available by making small habitual changes to showering routines.

Driving sustainability The ENVi has been created with Triton’s philosophy that ‘every drop makes a difference’ in mind, and features a full-colour digital control panel that provides water, energy, and cost feedback on individual

shower use. The manufacturer says its latest offering is an industry first and showcases its commitment to becoming the most sustainable shower brand in the UK – taking it one step closer to its target of net zero by 2035. ENVi leads the way in the future of increasingly efficient and sustainable solutions in the bathroom to save water, energy, and money, while providing a stylish showering experience.

Triton is also taking responsibility for its carbon emissions and ENVi is Triton’s first ClimatePartner certified product. The brand has calculated the carbon footprint of the full lifecycle of the ENVi shower and is investing in climate projects to fully compensate for these emissions. The work has been verified and accredited by ClimatePartner, an independent partner who has helped Triton to identify projects that reduce or remove carbon emissions and support the United Nations Sustainable Development Goals to improve lives.

www.tritonshowers.co.uk/envi

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Home renovation

Berkeley Place – Pete Helme Photography

Davonport Kitchen & Home

Kitchens Go Large EN MASSE BESPOKE

Homeowners are making significant structural changes to kitchens, opting for bigger and more open spaces, according to a survey from home renovation and design platform Houzz.

Naked Kitchens

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The 2024 Kitchen Trends survey from Houzz found that homeowners are increasingly dedicating more space to their kitchens during renovations, with three in five homeowners making their kitchens bigger (60%; up 6 percentage points from 2023). A quarter of homeowners increased the total size of the room by more than half of the original size (25%) Interest in open-plan kitchens which can make the space feel larger is also strong. More than two in five homeowners make their kitchen more open to nearby rooms as part of their renovations (45%) and a third opt for a completely open-plan design with no wall separations (33%).

Kitchens are becoming more open to the outdoors (46%), most often via a set of double doors or a row of doors (39%).

Marine Sargsyan, Houzz Staff Economist, said: “Creating a

bigger and more open kitchen appeals to homeowners for both functional and aesthetic reasons, but doing so may impact the project’s overall budget, requiring more technical changes. We’re seeing homeowners make significant structural updates during their kitchen renovations, such as layout or location changes, which require the expertise of professionals.”

Among the 500 renovating homeowners questioned, 71% were reconfiguring the kitchen’s layout and 62% upgrading plumbing, electrical or heating systems. The share of renovating homeowners making other structural changes like modifying kitchen walls (43%) and moving the kitchen’s location (24%) both grew year on year (up 4% and 2%, respectively).

Homeowners overwhelmingly turn to home professionals for

Home renovation

TREND ALERT Other highlights from the 2024 UK Houzz Kitchen Trends Study: Handmade Kitchen Co

Move over neutrals: Grey continues to be the most common cabinetry colour (19%), however, it dropped 2 points year over year. Similarly, white dropped 4 points this year (15%). Green cabinetry (16%) and unpainted medium wood (5%) saw the biggest rises, up 3% and 2%, respectively.

Coogan Architects

Stella Rossa Design and Build

Kathryn Porter Interiors – James Balston Photography

Homeowners overwhelmingly turn to home professionals for assistance with technical projects assistance with these more technical projects. In fact, more than 9 in 10 homeowners rely on professional help during a kitchen renovation (93%). Tradespeople are the professionals most commonlyhired for kitchen renovations (68%), followed by kitchen fitters and designers (51% and 50%, respectively). Hiring home builders for kitchen renovations rose 9 points during 2023 (40% compared to 31% the previous year).

Along with growing substantial structural changes

to the kitchen, the median spend on kitchen renovations is up 8% from the previous year to £13,000. For large kitchens, the median spend is £15,000 and for smaller kitchens this is £9,000. Despite these rising costs, homeowners are saving up for these projects, with 34% of renovating homeowners citing having financial means as a key motivator for starting their kitchen update, up 4 points year on year.

High-tech – Ross Campbell Photography appliances: Homeowners are increasingly opting for appliances with high-tech capabilities, showing a 9-point increase to 44%. More than a quarter of homeowners now choose appliances with Wi-Fi connectivity (27%, up from 18% in 2023) and some prefer those controllable via smartphones and tablets (23%, up from 17% in 2023).

Look and E J Studio Ltd feel: How the material looks and feels is the most important factor when selecting cabinetry, flooring and worktops (82%, 78% and 71%, respectively). An upgraded kitchen being easy to clean and disinfect is less of a motivator for homeowners this year, dropping 4 points (38%). While it is still a popular motivator for selecting certain materials, the share of homeowners who upgrade their cabinetry, flooring and worktops (39%, 48% and 41%) based on this factor has dropped significantly (6%, 3%, 5%, respectively).

Brass fixtures Boffe Design on the rise: Brushed nickel continues to be the most popular finish for handles (22%), however, the share of homeowners opting for brass has doubled year on year (14%, compared to 7% in 2023), overtaking chrome (10%) as the second most popular choice.

houzz.co.uk

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Bathroom

PUTTING SANITARYWARE

e r t n e C at the

Bathroom brand HiB has launched HiB Sanitaryware, a new evolution in the company’s product portfolio. With a focus on elevating bathroom spaces, the brand’s latest offering aims to redefine the standard of beauty and functionality for both large and small bathroom projects.

Building on the success of HiB’s existing product lines, including washbasins, Aero toilets and brassware, the introduction of HiB Sanitaryware presents new ranges designed to place sanitaryware at the heart of every beautiful bathroom.

Among the standout additions is the Entero concrete vessel basin range, boasting six striking matt colours and four contemporary shapes. Crafted from durable concrete material, these basins offer a timeless yet striking solution to suit diverse tastes.

The Spring launch brings the debut of the Cleo washbasin range, featuring three elegantlyshaped designs with intricate fluted detailing in a ceramic collection that aims to harmonise with the latest bathroom trends.

Included in the new sanitaryware collection, HiB introduces additional brassware finishes, including gunmetal and brushed bronze options now available in the Atlas tap range, alongside brushed brass, black and chrome finishes.

Robert Pattern, HiB Sanitaryware Category Manager, said: “Consumers are changing their approach to bathroom design and are really looking first at the key areas of the space they interact with every day.

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Bathroom

“Our aim with HiB Sanitaryware is to offer a revolutionary approach for the UK and Irish bathroom industries. By putting sanitaryware at the centre of bathroom design, we are answering that growing demand from consumers and are offering a comprehensive range of washbasins, toilets and brassware that will make choosing their bathroom straightforward, with the result being that their bathroom is beautiful and practical, meeting their needs.

“We have developed our sanitaryware ranges with universality in mind, so that there are options in the collection for every bathroom.

We are really opening up the opportunity for UK and Irish consumers to choose high quality, beautifully designed sanitaryware products as a priority, which then are versatile in the space.

“This new chapter for HiB is hugely exciting and we hope that installers see the benefits of our new ranges for their customer’s bathroom projects.”

The launch of HiB Sanitaryware is accompanied by the release of a new brochure, providing detailed product inspiration, specifications and descriptions to simplify the

selection process.

Alongside the launch of Sanitaryware, HiB has also revealed new mirror, cabinet and furniture ranges to enhance the bathroom. From the pop of colour of HiB’s new round Vaida mirror to the illuminated arch of Nova range, there is something new for every customer.

HiB has also launched the new HiB Novum Adorn furniture range, featuring curved corners and an arch-top groove detail on the drawer-front, and for smaller bathrooms is the Rivus cloakroom range, which offers a corner configuration and compact specification option.

To explore all the new product ranges visit hib.co.uk

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Lecico Bathrooms New Innovative & Sustainable Solutions Visit Lecico Bathrooms stand at 4F15 to see our fantastic new: Design Series Ranges - Shani, Zara, and Layla Sustainable Shower Trays & Panels from REPEAT® Leak Free Low Flush Quantum Technology

REPEAT® Shower Panels

Shani Square Back To Wall Layla Short Projection Furniture

Join us at stand 4F15

Bathroom products Lecico Bathrooms new Design Series ranges Shani and Layla short projection furniture

Innovation Through Collaboration

Partnerships and new product development are at the heart of Lecico Bathrooms’ extensive line up of new and innovative products set to be unveiled at the InstallerSHOW at the NEC Birmingham (25-27 June).

Lecico Bathrooms WCs powered by Quantum technology

Lecico Bathrooms has announced a new and exclusive partnership with REPEAT Materials, offering bathroom panels, shower panels, and shower trays that revolutionise sustainability in the bathroom.

REPEAT Materials innovative products are made from recycled PET (plastic bottles), delivering a robust, tough, and waterproof material renowned for its strength and durability.

All panels are 100% circular, with transparent Life Cycle Assessment and Environmental Product Declaration (EPD) sustainability data. Every layer is made from PET with no metals, glass-fibres, or wood. This means that complex and costly separating and sorting can be eliminated from the recycling process. Damaged panels, cutoffs and even milling dust can

be recycled, delivering a fully circular solution.

Lecico is also proud to announce an exclusive partnership with Thomas Dudley and the launch of Quantum Technology. The new technology marks a pivotal development in sustainable bathroom solutions with the introduction of the first and only leak-free, low flush, syphon operated WC. A range of Lecico Bathrooms WCs are now powered by Quantum technology and will be launched at the Installer Show with live demonstrations of the new technology in operation.

In recognising the prevalence of leaking toilets, Lecico Bathrooms and Thomas Dudley have collaborated to address this issue head-on. With Quantum technology as the

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Bathroom products cornerstone, these WC packs are not only leak-free but also boast the distinction of being the only product to have self-recharging air lock technology that delivers a 4-litre single flush, operated by a syphon mechanism, using a push button for actuation. These WC packs offer unparalleled efficiency and reliability, heralding a new era of watersaving solutions.

Lecico Bathrooms will also be unveiling new Design Series ranges at the Installer Show,

with several new sanitaryware and furniture range additions.

The new ranges include Shani Round and Square, Zara Round, and Layla Smooth WCs. Offering short projection WC pans, comfort and standard height options, and open and closedback configurations, the ranges offer flexibility and versatility.

Furthermore, Lecico Bathrooms are launching a short projection furniture range to enhance the current Layla furniture offering.

Featuring a diverse selection

of contemporary colours and configurations tailored to suit compact spaces. The range will include floor standing units, wallmounted units, and cloakroom options.

With the latest range of products developments, Lecico Bathrooms aims to inspire creativity while providing highquality, reliable products. Visit Lecico Bathrooms at stand 4F15 at the InstallerSHOW. www.lecico.co.uk

Lecico Bathrooms Shower Panels from Repeat Materials

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QA &

with

BiKBBI Q&A

Chris Gliddon

In every issue, we meet members of the BiKBBI team for a quick-fire questionnaire. This time, we speak to Operations Team Leader Chris Gliddon about his new role and the exciting tasks that lie ahead Please tell us about your role at BiKBBI

What do you find most rewarding about your role?

My role within BiKBBI is a new one that will see me lead our Operations team which is responsible for our registration, retail and compliance functions, supporting and interacting with BiKBBI registered installers and retail partners on a daily basis.

I also am responsible for the strategic development of our operations processes, ensuring that we remain industry-leading whilst providing the best service possible.

I really enjoy supporting the team in their day-to-day work to ensure that they have everything they need in order to provide the best service possible to our BiKBBI community – ensuring that we continue to support installation businesses, our stakeholders and the consumer.

What did you do before joining BiKBBI? Before joining BiKBBI, I worked for a large public sector organisation for eight years. I am really excited to make the jump into the KBB world. My experience in managing teams and stakeholder engagement has set me up really well to support and develop BiKBBI further.

What makes BiKBBI different from other places you’ve worked?

Whilst BiKBBI is very busy, there is a fantastic culture and a team that pulls together to really help get the job done.

BiKBBI has some incredibly innovative people, and this was a huge draw to me when joining the organisation – having the opportunity to work alongside them.

Tell us something most people might not know about you?

I am a keen golfer and cricketer trying to get out and play as much as I can in my spare time, however, only when it is sunny and shorts are permitted!

And finally, what are you working on currently?

I am currently working on reviewing and developing our compliance management system and our processes in order to identify opportunities to further support registered businesses. www.bikbbi.org.uk

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Trends Superbike sponsor

LIFE IN THE FAST LANE Waste removal expert HIPPO has announced its sponsorship of New Zealand superbike racer Shane Richardson for the highly anticipated 2024 Bennetts British Superbike Championship, as he races for HIPPO Suzuki, run by Astro JJR. The sponsorship marks HIPPO’s first venture into the adrenalinefueled world of motorsports, as well as Shane’s first major superbike sponsor. Shane Richardson, 28, has been riding motorbikes for 26 years, racing for 24. However, it was his trade background, crafting bespoke kitchens and cabinetry, which he still does part-time, that confirmed that this was the right sponsorship for HIPPO. Installation efficiency is mostly known for its famous HIPPOBAGs and already has a strong trade business supporting installers. This sponsorship will further promote the brand amongst the trade through a seasonlong sponsorship where prominent HIPPO branding will be seen across Shane’s Suzuki bike and leathers.

A promotional partnership with Fix Radio to win race tickets, Shane’s attendance at The InstallerSHOW and an integrated marketing

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programme will all work to promote HIPPO’s support.

Before Shane’s recent success racing in New Zealand, he spent the last two years off the track, making this season a real comeback. With an urge to return to racing, he recently secured a job as a test driver for Triumph, creating more opportunities to be immersed in the world of motorbikes. He said: “HIPPO’s sponsorship is genuinely the difference between me riding this year and not. I am very grateful that they see potential in this partnership and have been able to help me keep my dream alive.”

Gareth Lloyd Jones, Managing Director at HIPPO, added: “Being able to sponsor a talented joiner, who has turned a hobby of motorbike riding into a career has provided a new and exciting opportunity for HIPPO. We look forward to supporting Shane as he takes on this season and achieves success on the track.”

The season runs until the end

of October and spans across the UK and Spain, including racing on iconic tracks such as Thruxton Circuit in Andover, known for being one of the fastest in the country.

www.hippowaste.co.uk/trade

Beautiful Bathrooms Made Simple sales@shorelaminates.com | www.mermaidpanels.co.uk

Scan to discover more about Mermaid shower panels.

Easy fix accessories Sink space

The Clever Choice for Savvy Installers UK installers face a range of challenges. Issues such as tricky installation, unsustainable products, regular failures, stock availability and uninspiring designs can significantly impact profitability and reputation. STH Westco aims to address these hurdles with its latest range…

With over 45 years of experience in the sector, STH Westco has established itself as a supplier of top-quality products and support for installers to grow their business.

With its latest range – Clever – the plumbing and heating brand is addressing these installer challenges head-on.

The Clever range is a collection of taps, showers, and accessories from STH Westco that has an array of original features, all designed with installers in mind. With its Easy Fix mechanism, Clever aims to make installation a breeze, while to meet the growing demand for sustainable solutions, the range includes ingenious features like cold start, flow limiters, and aerators.

With long-lasting cartridges and durable finishes, Clever is engineered to ensure peak performance. Backed by warranties and technical support, installers and their

clients can rest easy knowing Clever products are built to last.

With STH Westco committed to providing everything installers need to do their jobs – above and below the sink, in front and behind the wall – the Clever range includes over 200 UK products, with access to thousands more through a global catalogue. This expansive selection, coupled with nationwide delivery, means installers no longer have to waste time waiting for the products they need to arrive.

But Clever isn’t just about functionality; it’s also a celebration of style. The range is crafted in Barcelona with distinctive continental designs which are made to fit the UK market. Whether it’s a sleek minimalist tap or a statementmaking shower, Clever aims to elevate the aesthetic of any kitchen or bathroom, leaving clients impressed and installers proud of their work.

THINK YOU’RE CLEVER ENOUGH TO WIN? To learn more about Clever and how it aims to set new standards in excellence, reliability, and design, visit STH Westco at stand 4F26 at this year’s InstallerSHOW. As well as its Clever taps, showers, and accessories, STH Westco will be showcasing its STH Multilayer and PolySTH products.

Want to prove how clever you are? Join the plumbing and heating experts on Wednesday 26 June, from 11am – 1pm for the chance to engage in a real battle of wits! Shaun Wallace, from ITV’s The Chase, will pose some challenging questions, giving you the chance to showcase your knowledge and win big.

Can you emerge victorious? With a Makita Radio prize up for grabs, it’s a challenge you won’t want to miss.

Make the Clever choice with STH Westco and say hello at stand 4F26 for an unforgettable experience! www.clevertaps.co.uk

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Hot taps

Fast Flowing HOME HUB

Franke launches premium 6-in-1 multi-functional tap with 30-minute install time.

Franke has further extended its specialist Water Hub instant boiling water tap range with the premium Mythos model that offers a choice of 5-in-1 or 6-in-1 and can be installed in around 30 minutes. This follows on from the launch of the Maris Water Hub 3 and 4-in-1 tap earlier this year.

Mythos Water Hub is designed to be intuitive and easy to use.

Simply turn the electronic dial to select filtered ambient, chilled, sparkling and instant boiling water, each denoted by a colour, while standard mains hot and cold is dispensed by the side lever.

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Streamlined Installation Mythos Water Hub has also been designed with easy installation and ongoing maintenance in mind, setting itself apart from other multifunctional taps with its stylish dark grey metal one-box solution that’s installed neatly under the worksurface with a simple ‘plug and play’ process.

Measuring just 440 x 200 x 495mm, this compact box features an easy-to-use LED interface and houses the 4L hot water tank, Co2 cartridge and premium ProM filter cartridge that prevents limescale,

removes contaminants and stabilises the minerals to provide fresh tasting water.

When it is time to change the cartridges, users simply remove the detachable front plate and pop new ones in.

Consumers can customise their water experience through the Franke @Home app, adjusting settings like water quantity, sparkling level and boiling water temperature. RFID technology provides timely notifications when its time change the filters, which is super easy to do in a matter of seconds.

Hot taps after-sales support, including a two-year warranty and an optional annual maintenance service carried out by its field service team. This service, akin to a tap ‘MOT’, ensures optimal functionality and gives customers peace of mind about their investment.

The Mythos Water Hub is the latest addition to Franke’s flagship Water Hub range. With options for 3, 4, 5, and 6-in-1 functionality, as well as manual and electronic operation, installers can recommend a flexible and reliable tap solution for every customer’s needs and budget.

www.franke.com

5

TOP TIPS FOR INSTALLING MYTHOS WATER HUB

1 Ensure that there is sufficient ventilation at the rear of the unit to allow ventilation for the chiller. Leave at least a 50mm gap between the back of the unit and the cupboard wall, and cut a hole in the cupboard’s backboard that’s 200mm x 200mm.

2 Water Pressure should be between 1 and 10 bar – the device has a 3 bar reducing valve built in.

3 Follow the startup and flushing procedure outlined in the manual during installation.

This process takes around six minutes. Do not install the CO2 cylinder until flushing is complete to avoid wasting CO2.

4 Use the spanner provided to help tighten the nut connections at the rear of the device.

5 When installing the Pressure Relief Valve, ensure the waste hose has at least an 8cm drop before it enters the waste pipe.

Franke’s premium Mythos Water Hub 6-in-1 tap in solid Stainless Steel offering a choice of filtered ambient, chilled, sparkling water and instant boiling water at the turn of a colour-coded electronic dial, on top of standard hot and cold mains water

Sustainable Solution Like all models in the Water Hub range, Mythos Water Hub prioritises sustainability. Made from solid stainless steel, it is durable and recyclable. By providing filtered and sparkling water on tap, it can reduce household plastic bottle waste by up to 90%. And not only that, having instant boiling water readily available saves significant energy compared to traditional kettle boiling.

After Sales Support Maintaining specialist taps like the Mythos Water Hub is crucial.

Franke offers comprehensive

Franke’s Mythos Water Hub 5 and 6-in-1 taps feature a compact one box system that sits neatly under the sink

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The T-type concealed hinge Fit in seconds with tool-free 3-Way snap on mounting. Adjustable dampers close doors with lifetime precision.

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British Made and Designed for British Installers The FastFix Assembly system is designed so that the final mainframe installation is a ‘slot and tighten’ exercise, which can be done literally in seconds. Consequently, the main profiles effortlessly link together as the structure is assembled onsite. As much of the process as possible is now pre-assembled in the Roman factory to ensure that the final installation in the bathroom is simple, quick and easy.

FastFix Assembly Included on Roman Sliding Door Enclosures

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THREE STEP

Visit Roman on Stand 4E 30 at the NEC Birmingham 25-27 June 2024

CO2 2022

Directory

Corporate Sponsors

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Retailers

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www.geberit.co.uk

www.sensiolighting.com

www.handicare.co.uk

www.hafele.co.uk

www.showerwall.co.uk

www.homebase.com

www.hansgrohe.co.uk

www.sonasbathrooms.com

www.buildbase.co.uk

bikbbi.org.uk

Directory

www.john-lewis.co.uk

www.thefurnitureombudsman.org

www.nkba.org

www.premierbathrooms.co.uk

www.uwla.eu

www.gov.uk

www.kesseler.co.uk

www.gov.uk

quregroup.co.uk

www.protectmyinstall.co.uk

www.centralcompliance.uk

www.southessex.ac.uk

www.studiohamilton.co.uk

www.cortexa.co.uk

www.stressmatters.org

www.bathroom-place.com

www.tradingstandards.uk

www.wrenkitchens.com

www.gov.uk

Strategic Partners

www.digitalsavvymedia.co.uk

www.achievepartners.co.uk

www.gassaferegister.co.uk

www.ageuk.org.uk

www.image-on.co.uk

www.amaresearch.com

www.informamarkets.com

www.armedforcescovenant.gov.uk

www.installershow.com

www.bandofbuilders.org

www.marshcommercial.com

www.bathroom-association.org

Click here to get your free of charge copy of

www.niceic.com

bikbbi.org.uk

67

Step into innovation at the installerSHOW, where we unveil our easy to fit lighting for furniture solutions.

Our ultra-slim (2mm) Razor LED flexible strip light seamlessly integrates with surfaces by using a standard circular saw, eliminating the need for routers and still delivering that high-quality finish.

Discover our latest invention, the magnetic track, which powers multiple lights with a single strip, no wiring required and it will reduce your installation time by more than 50%.

Experience time-saving brilliance - join us and get closer to lighting products you wish you knew about sooner.

HALL 4 | STAND 4C19 | 25th - 27th JUNE www.sensiolighting.com