“Innovation in finance isn’t just about speed—it’s about trust, access, and putting people at the heart of every transaction.”
Message from the CEO: Leading Finance Forward
A visionary message from the Founder & CEO, reflecting on our mission to transform the financial ecosystem, our strategic global growth, and our relentless drive to innovate, empower, and lead in the BFSI sector.
Looking Back to Lead Forward: Global Milestones
Shaped the Conversation
A visual and editorial journey through two landmark gatherings—the 15th and 16th Africa Bank 4.0 Summits—highlighting pivotal insights, regional breakthroughs, and the voices shaping the future of banking in Africa.
Rendezvous with Industry Leaders
In-depth dialogues with the visionaries shaping finance—where bold strategies, tech-driven transformation, and leadership insights converge to redefine the BFSI landscape.
A curated gateway to timely articles, expert insights, and emerging trends—keeping you informed and ahead in the ever-evolving world of finance.
and
Solution Center: Where Innovation Meets Action
A curated directory of cutting-edge financial technologies and solution providers—spotlighting the tools, platforms, and services driving transformation across the BFSI sector.
A lighter close to your read—featuring mind-refreshing puzzles, quizzes, and a curated list of “BII Recommends,” spotlighting must-read books, insightful podcasts, and smart tools for financial leaders focused on growth, resilience, and innovation.
Editorial: Charting the Future of the BFSI Sector
Shaping the Future of Finance: How BII Finance is Building a Smarter, Safer Financial Ecosystem
In a world of shifting markets, disruptive technology, and mounting compliance demands, the finance landscape is evolving at a speed few could have anticipated. But amid the turbulence, one organization has emerged as a stable anchor and catalyst for innovation: BII Finance, a division of Business and Industry Insights (BII).
With a clear mission to redefine finance education and solutions, BII Finance is not only navigating change—it is leading it.
A Global Network of Thinkers, Doers, and Decision-Makers
At the heart of BII Finance’s success is a unique ecosystem—one built on collaboration with thought leaders, senior executives, regulators, technologists, and global strategists. This collective brainpower powers a calendar of high-impact forums designed to ignite conversation, encourage cross-sector innovation, and solve real-world challenges in finance, compliance, security, and digital transformation.
“We don’t just host events,” says Ahmed Mussaffi, Chief Executive Officer and Founder of BII. “We design ecosystems—platforms where partnerships are formed, deals are made, and futures are shaped.”
Thought Leadership in Action
Rather than reacting to disruption, BII Finance curates forward-looking conversations that anticipate it. By bringing together C-level decisionmakers, policymakers, and global change agents, the organization ensures that every engagement drives more than insight—it drives action.
Its suite of high-level summits—including the AFSC Summit, Africa Bank Summit, SecuriTech Summit, and Digi-Trans Summit—have grown to become pillars of industry engagement across Africa and beyond. These forums reflect BII Finance’s understanding that the most pressing challenges—from digital fraud to financial inclusion—require crossfunctional, cross-sector collaboration.
From Insights to Action
BII Finance doesn’t stop at thought leadership. It turns insights into practical, scalable solutions—from whitepapers and executive roundtables to curated fintech showcases and regional working groups.
Its influence extends beyond the events, through ongoing engagement with stakeholders to ensure that the momentum built in each summit translates into meaningful, measurable outcomes.
Whether it’s guiding banks through digital transformation, equipping governments with fraud-resilience frameworks, or bridging the gap between regulation and innovation—BII Finance is making a tangible difference.
Its mission remains clear: to build a smarter, safer, and more inclusive financial ecosystem—one summit, one solution, and one insight at a time.
Editorial: Charting the Future of the BFSI Sector
A Global Outlook Rooted in Regional Impact
BII Finance is uniquely positioned at the intersection of local expertise and global perspective. By aligning international best practices with regional priorities, it ensures that innovation is both ambitious and applicable.
This balanced vision has earned the trust of stakeholders from across the public and private sectors. Whether it’s helping financial institutions embrace AI responsibly, guiding regulatory bodies through compliance innovation, or spotlighting the next generation of fintech disruptors, BII Finance serves as a bridge between insight and implementation.
Beyond Events: A Platform for Progress
More than an event organizer, BII Finance functions as a strategic partner—connecting ecosystems, synthesizing intelligence, and championing meaningful change.
Its initiatives lead to real-world impact: smarter regulations, stronger partnerships, more secure infrastructures, and betterprepared leadership teams. Every summit is designed not just to inform, but to empower. Not just to gather, but to galvanize.
Looking Ahead
As finance continues to transform, BII Finance remains committed to its founding principle: real solutions for real challenges.
By deepening its global partnerships and expanding its footprint across critical sectors, BII Finance is set to remain at the forefront of the finance dialogue—catalyzing transformation, one platform at a time.
Because in a world of constant change, the most valuable currency is clarity—and BII Finance is delivering it.
Message from the CEO: Leading Finance Forward
Ahmed Mussaffi Chief Executive Officer & Founder
BII (Business and Industry Insights)
“Every great journey begins with a clear intention.”
At BII, we’ve always believed that the most impactful ideas are often the simplest. What began as a single spark of inspiration from our leadership team has now grown into a global force for industry collaboration and transformation.
Our mission is clear: Inspire Action, Ignite Ideas, and Influence Outcomes. BII World has earned its place as a trusted platform where global decision-makers and trailblazers converge to share insights, unlock opportunities, and drive meaningful change across diverse business sectors.
From high-level conferences and expert-led webinars to immersive workshops, virtual boardrooms, and prestigious awards—every initiative we design is crafted to deliver strategic value and lasting impact for our clients.
In a world where information flows fast and thought leadership matters more than ever, we’ve expanded our reach beyond events to embrace content and publishing as a powerful avenue for value creation.
“When industries speak, we listen—and amplify.”
It is with great pride that I announce the launch of BII Magazine, an initiative under Business and Industry Insights. This digital publication represents our ongoing evolution—designed to bring you expert-driven commentary, actionable intelligence, industry solutions, and exclusive perspectives directly from influential voices shaping the global business landscape.
BII Insights will be released twice a year, with dedicated editions focused on Healthcare and Finance. It will feature industry analysis, executive interviews, news articles, press releases, and in-depth reports that empower our readers to stay ahead of change.
“In a world full of information, true insight sets you apart.”
As we chart new paths and explore new possibilities, our commitment remains steadfast—to create platforms that elevate ideas, foster innovation, and drive tangible results for the communities we serve.
Thank you for being part of our journey. We look forward to your continued support as we shape the future of business knowledge and engagement
View the BII Insight webpage and subscribe to industry newsletters.
We would be delighted if you would want to share/publish any news/ articles featuring you/your company on BII Insight, kindly email us at magazine@businessandindustryinsights.com
Looking Back to Lead Forward: Global Milestones That Shaped the Conversation
26th & 27th February 2025 | La Palm Royal Beach Hotel, Accra, Ghana
The two-day summit of powerful panel discussions, presentations, networking, sharing thoughtprovoking ideas was lit-up by top leaders and innovators from the financial & banking sectors. The summit commenced with an inspiring keynote speech by Khevin Seebah, CEO of ICPS, and concluded on 27th of February 2025, with the ceremonial celebration of Africa Bank 4.0 Awards –West Africa.
Revolving around the theme of “Bridging the Gap: Digital Leap, Inclusive Future”, this event witnessed 50+ speakers engaging in insightful sessions and presentations focused on digital payments, open innovation and fintech collaboration, New technologies and role of AI and techs like ML/AL in combating Combat Fraud and Financial services crime, Biometric Authentication and many more.
The event was joined by 270+ C-Suite professional, industry leaders and industry exponents from banks and financial institutions such as Consolidated Bank Ghana; Fidelity Bank Ghana; GCB Bank PLC; Centenary Bank; Access Bank (Ghana) Ltd; Letshego Ghana; UBA Ghana Ltd; GT Bank (Ghana) Limited; Arab Financial Services; Agricultural Development Bank Ghana; C&R Software; Zenith Bank; First National Bank Ghana; Stanbic Bank Ghana; Ecobank Group among others.
With vibrant networking sessions and impactful knowledge sharing, the summit proved to be a key platform for shaping the future of West Africa’s financial ecosystem and also showcased An Exhibit from event sponsors and key industry solution experts such as ICPS, eft, Incode | Metamap, afs, DCS by Dixtior, LexisNexis Risk Solutions, Fimple, Puresoftware, C&R Software, Fintrak, Qoobis, eProcess Consulting, Qware, Cloudplexo, Nexiant, Stanchion, Modefin, Shawne Applebee, Woodcore, Fable, XH Smart Tech among others.
Looking Back to Lead Forward: Global Milestones That Shaped the Conversation
13th & 14th May 2025 | Hyatt Regency Nairobi Westlands, Nairobi – Kenya
Pivoting around the central theme of “Innovation for a Sustainable Future: Building Africa’s Inclusive and Resilient Banking Ecosystem.” this event edition aimed to reflect the urgent need to transform Africa’s banking and financial systems not only with digital innovation — but with purpose, inclusion, and resilience at the core.
From financial inclusion and real-time payments, to AI, identity security, ESG, and cross-sector collaboration — over the two days, over 250 senior-level participants from across the African continent — including CEOs, policymakers, fintech leaders, and digital transformation experts dived into the forces driving real change across the industry.
Today at the Africa Bank 4.0 Summit the conversations kept coming back to two central themescustomer journey and digital financial innovation
- Mikhail Marchenko, Juicyscore
Joined powerful lineup of 40+ industry leaders from the banking, fintech, technology and African financial services sector the summit spotlighted critical themes including empowering businesses through next- gen digital banking, modernizing banking platforms, shaping the future of financial services, and fostering cross-industry collaborations to drive financial inclusion.
Truly honoured to have been part of the 16th Africa Bank 4.0 Summit. Grateful for the opportunity to share, learn, and connect with such brilliant minds shaping Africa’s financial future. Thanks to the amazing BII team for the invite — I look forward to the next one and to continuing the conversation.
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William Kiriba, Financial Director
A heartfelt thank you to BII World for organizing a world-class conference that brought together some of the most innovative minds in Africa’s financial services space.It was an honour to share the stage with distinguished speakers, engage with brilliant panelists, and connect with inspiring delegates who are all shaping the future of banking and fintech on the continent.
- Christopher Akolo, Regional Business Development Director, Juicyscore
With impactful dialogue and high-value networking, the summit set the stage for a more inclusive and innovative financial future across Pan Africa and also witnessed solution and technology exhibit from some of our sponsors. The event was joined by 14+ partners and sponsors, namely – VISA, Plumery, Incode | Metamap, C&R Software, Mobifin, LexisNexis Risk Solutions, NETinfo, JuicyScore, rubyx, Smile ID, ebishara, AfricaPay, Jumpstart and Modfin.,
NETinfo Digital Banking Platform
NETinfo is an innovative technology company that has been driving digital transformation strategies within the financial sector since 2000.
Our flagship product, the NETinfo Digital Banking Platform, has successfully been part of the digital transformation journeys of banks and financial institutions in over 30 countries worldwide. The NETinfo Digital Banking Platform serves as the omnichannel engagement hub that empowers financial institutions to develop a comprehensive digital banking strategy spanning multiple channels.
With a focus on retail, SME, corporate, and private customers, we support banks of all sizes and locations, enabling them to leverage cutting-edge technologies and meet the demands of today’s digital consumers. Our solutions have earned recognition from industry analysts for delivering new digital banking capabilities, enabling multiple channels, driving revenue, and enhancing customer journeys.
NETinfo is your trusted digital transformation partner in banking, ensuring your success every step of the way.
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Franklin Adjei Tannor Board Chairman Nkoranman Rural Bank plc
"AI is a key player in revolutionizing financial services—especially in the rural banking industry—by transforming operations, data gathering, decisionmaking, and customer interactions."
1. How can financial institutions effectively integrate ESG principles into their strategies while balancing their impact?
ESG stand for Environmental, Social and Governance and they required in financial reporting by IFRS.
The following steps can be followed in integrating ESG principles
• Financial institutions must have a clear ESG policy in place to outline their commitment to ESG principles.
• Financial institutions must clearly identify and assess ESG risk associated with shareholdings, employment, investment, lending and other related financial activities.
• Financial institutions must use stakeholder engagements to clearly explain their ESG principles and expectations to those who matters. The stakeholders may include but no limited to employees, shareholders, customers, investors, opinion leaders and communities in their catchment areas.
2. What role does AI play in transforming financial services, and how can it drive better accessibility and efficiency?
AI is a key player in revolutionising the financial sector services especially the rural banking industry by transforming the way they operate, data gathering, decision making, customer interactions etc.
AI is making impact in some of the following ways;
• AI has enhanced customer experience in the financial sector by making 24/7 customer support, no customer delay in the banking halls, account opening etc.
• Operational efficiency has improved massively especially the rural banking sector by the adventure of AI. The use of customer ledger cards is no more, the cost to engage more employees by the Banks for customer service has reduced, the fuel cost to reach out to customers at their various communities for education, publicity and service delivery has reduced, the cost customers incurred in coming to the Bank premises for all services has reduced as well.
• AI- driven systems have come to aid fraud detection and prevention in the financial sector especially the rural banking sector. Data anomalies, suspicious transactions/relationships, transaction patterns etc can now be easily identified and analyse to ascertain the true nature of the transaction or activity.
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Franklin Adjei Tannor Board Chairman Nkoranman Rural Bank plc
3. What strategies can banks implement to balance fraud prevention with a seamless customer experience?
The following strategies can be implemented to balance fraud prevention and a seamless customer experiences;
• Constant monitoring by way of analysing customer behaviour and transaction data to identify potential fraud risk and improve the customer experience.
• Customer complaints or feedback may help in identifying areas where fraud prevention procedures may be causing resistance.
• By collaborating with some departments like customer service and marketing to ensure fraud prevention measures are aligned with customer experience goals.
4. How can partnerships between banks, fintechs, and telecom companies expand financial access to underserved populations?
This partnership can expand financial access in so many ways;
• Through digital financial services, access can be expanded in the form of mobile banking, mobile payments/money, digital wallets, bank interoperability etc.
• By way of financial inclusion, access can be expanded by means of agency banking, microfinance, financial literacy programs etc.
• Financial access can also be expanded by having the needed technology and infrastructure in place through the use of biometric authentication, cloud-based services, the use of API-based integration.
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Sarah Harrach Senior Business Innovation Consultant HPS
“I believe regulatory frameworks are crucial for both innovation and consumer protection, regardless of the industry, but especially in banking. Recent regulations like GDPR and CCPA emphasize data privacy, while sandbox environments enable fintech firms to test new technologies safely. This balance fosters innovation, reduces time-tomarket, and optimizes costs, all while maintaining robust consumer safeguards.”
1. How are regulatory frameworks evolving to support innovations in digital banking and fintech while ensuring consumer protection and data privacy?
I believe regulatory frameworks are crucial for both innovation and consumer protection, regardless of the industry, but especially in banking. Recent regulations like GDPR and CCPA emphasize data privacy, while sandbox environments enable fintech firms to test new technologies safely.
This balance fosters innovation, reduces time-to-market, and optimizes costs, all while maintaining robust consumer safeguards.
2. Can you discuss the rise of neobanks in West Africa and their impact on traditional banking systems and financial inclusion?
Neobanks are making a significant impact in West Africa by transforming the financial landscape and challenging the traditional banks. Operating entirely online, they offer lower fees and more accessible
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Sarah Harrach Senior Business Innovation Consultant HPS
services, appealing to underserved populations. This shift is pushing traditional banks to modernize and enhance their digital offerings. Neobanks also play a crucial role in financial inclusion by providing essential services like savings and loans to areas with limited traditional banking access. Their rise is bridging gaps between banked and unbanked populations, fostering greater economic participation and development in the region.
3. How can governments, financial institutions, and the private sector collaborate more effectively to foster innovation and competition in the financial services industry?
believe there are multiple ways to create value and foster innovation by encouraging collaboration among the key players in the ecosystem.
Here are some examples that could have a significant impact:
• Regulatory Sandboxes: Governments can create sandboxes to let fintechs test innovations safely while ensuring regulatory compliance.
• Public-Private Partnerships: Collaborations between financial institutions and tech firms can co-develop solutions and drive innovation.
• Shared Data and APIs: Financial institutions providing access to data and APIs can foster competition and diverse solutions.
• Innovation Hubs and Accelerators: Support for hubs and accelerators helps startups scale and bring new ideas to market.
• Education and Training: Investing in skills development ensures a workforce ready to drive financial technology advancements.
4. What are the primary challenges faced by fintech companies in West Africa, and what innovative solutions are being developed to address these issues?
Around the world, fintech companies face challenges. Focusing specifically on fintechs in West Africa, we can identify three main challenges, along with innovative solutions being developed to address them.
Focusing on the challenges:
• Regulatory Hurdles: Complex and evolving regulations can create barriers for fintech startups, making it difficult to ensure compliance and navigate legal requirements.
• Limited Infrastructure: Inadequate digital and financial infrastructure can restrict the deployment and scaling of fintech solutions, particularly in remote or underserved areas.
• Access to Funding: Difficulty in securing investment hampers growth and innovation, with limited venture capital available for startups.
Focusing on innovative solutions:
• Regulatory Technology (RegTech): Tools and platforms designed to streamline compliance and navigate regulatory complexities, helping fintechs manage legal requirements more efficiently.
• Mobile-First Platforms: Leveraging mobile technology to provide financial services in areas with limited infrastructure, improving accessibility and reach.
• Fintech Hubs and Accelerators: Programs that offer resources, mentorship, and funding opportunities to support the growth and development of fintech startups.
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Wycliffe
Odiwuor Oyier Chief Executive Officer
Ngao Credit Limited
“When we collaborate across sectors, we move beyond competition. We create scalable solutions that bring financial dignity to every corner of the society. At Ngao, we've seen firsthand how mobile-based microloan products can bridge gaps in financial access.”
1. How can financial institutions effectively integrate ESG principles into their strategies while balancing their impact?
Key Message: ESG integration is a strategic priority, not merely a compliance requirement. Opportunities:
• Unlock long-term value and institutional resilience.
• Attract sustainable and impact driven investment.
• Strengthen risk management and governance standards. Strategic Actions:
• Align with CBK and Nairobi Securities Exchange ESG frameworks.
• Expand green and inclusive finance offerings to support climate goals and financial inclusion.
• Report transparently using global standards such as the Global Reporting Initiative (GRI)
“We as Leaders must champion ESG to drive institutional transformation and align with Kenya’s sustainable development agenda.”
2. What role does AI play in transforming financial services, and how can it drive better accessibility and efficiency?
Key Message: Artificial Intelligence is no longer an emerging trend, it is a transformative force reshaping how financial institutions operate, manage risk, and serve customers.
Key Strategic Impacts:
• Operational Efficiency.
• Risk & Compliance.
• Customer-Centric Growth.
• Financial Inclusion.
To ensure AI delivers meaningful, inclusive transformation in financial services, leadership must focus on:
• Invest in ethical and responsible AI development and usage.
• Build internal AI capabilities across teams and digital infrastructure.
• Collaborate across sectors to scale inclusive, high-impact solutions.
“As leaders, we don’t just adopt AI, we shape how it serves the society.”
3. What strategies can banks implement to balance fraud prevention with a seamless customer experience?
Key Message: Effective fraud prevention must be intelligent not intrusive, powered by technology and guided by trust.
Strategic Priorities:
• Leverage AI and real-time analytics Detect fraud patterns proactively without disrupting legitimate transactions.
• Adopt risk-based authentication Use adaptive security protocols that adjust to transaction context, minimizing friction for low-risk activity.
• Enhance digital identity verification Streamline customer onboarding using biometric, document-based, and behavioural verification methods, ensuring both speed and security.
• Educate and engage customers: build trust through transparency, fraud awareness campaigns, and clear communication around security features.
• Implement user-friendly multi-factor authentication Use secure yet convenient methods, such as push notifications over SMS or email codes, to enhance security without adding friction to the customer experience.
"Balancing security and convenience is not a trade-off, it’s a design challenge. By embedding smart, invisible safeguards, banks can protect trust without compromising experience."
4. How can partnerships between banks, fintechs, and telecom companies expand financial access to underserved populations?
Key Message: Strategic partnerships between banks, fintechs, and telecom companies can unlock inclusive financial ecosystems by combining scale, innovation, and infrastructure.
Collaborative Strengths:
• Banks bring regulatory compliance, trust, and financial infrastructure
• Fintechs drive innovation, real-time onboarding, and digital-first financial tools
• Telecoms offer last-mile connectivity, mobile wallet access, and rich alternative data
Key Outcomes:
• Deliver low-cost, mobile-based financial services (e.g., wallets, savings, microloans) to rural and underserved populations.
• Use telecom data to assess creditworthiness for those without traditional credit histories.
• Enable seamless KYC and faster customer onboarding through digital platforms.
• Broaden reach and reduce barriers to financial inclusion at scale.
“When we collaborate across sectors, we move beyond competition. We create scalable solutions that bring financial dignity to every corner of the society. At Ngao, we've seen firsthand how mobile-based microloan products can bridge gaps in financial access.”
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Dr. Newrajlall Burton
Regional Sales Director ICPS
“Invest wisely in venture capital to promote entrepreneur leadership schemes with tangible realistic goals. Create strategic partnerships and alliances with startups to drive innovation. Collaborate fully with governmental institutions to mitigate risk in funding experimental projects to boost economic diversifications.”
1. How can governments, financial institutions, and the private sector collaborate more effectively to foster innovation and competition in the financial services industry?
Collaboration between governments, financial institutions, and the private sector is of extreme importance to foster economic development, innovation, sustainable growth and competition within the financial services industry. Some of the critical aspects of this collaboration to bring effectiveness in the approach are:
Regulatory Frameworks, Cybersecurity and Consumer Protection laws
Governments: Bring about flexible and adaptive regulatory frameworks that can accommodate emerging technologies and futurology business models. Threat Intelligence sharing should be done on a regional basis. Regulators of different countries are to work on a collaborative manner. This involves creating sandbox environments where new ideas can be tested without the full burden of regulatory compliance.
Financial Institutions & Private Sector: Continuous Proactive interactions between actors of the industry and regulators and provide feedback and insights on how regulations impact innovation and Economic and Social development. This approach should create an environment to shape development rather than delaying its advancement.
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Dr. Newrajlall Burton
Regional Sales Director ICPS
Funding and Incentives
Governments: All types of financial aids such as grants, tax incentives, subsidies to foster research and development in financial technologies, job creation, value creation should be offered to qualified institutions and must be monitored for expected return of investment. Support programs to promote and enhance fintech startups and scale-ups to create small medium enterprises.
Private Sector: Invest wisely in venture capital to promote entrepreneur leadership schemes with tangible realistic goals. Create strategic partnerships and alliances with startups to drive innovation. Collaborate fully with governmental institutions to mitigate risk in funding experimental projects to boost economic diversifications.
Public-Private Partnerships
Joint Initiatives: Establish partnerships through a continuous collaborative framework, focusing on build, operate and transfer; to drive large-scale projects that require both public and private sector involvement. Not limited to, collaborations on digital infrastructure, cybersecurity standards, or financial literacy programs that will catalyse the awareness of the citizens at large to ensure self-development.
Innovation Labs: Create joint innovation labs or incubators where startups and established firms can collaborate with government agencies to test and refine new technologies, processors and develop human capabilities.
Talent Development and Education
Governments: Financial Support educational programs and training initiatives must be embedded in the primary, secondary and tertiary educational syllabus. These should be focused on fintech, emerging technologies and how conditions of life are improved. Regional collaboration in knowledge dissemination should be encouraged at all levels to ensure capacity building.
Financial Institutions & Private Sector: Offer internships, mentorship programs, and joint research opportunities to nurture talent in the financial services sector with a set of guidelines tuned to the overall policy of the country.
Consumer Protection and Financial Inclusion
Governments: Establish frameworks that ensure consumer protection and promote financial inclusion for all segments of the population, ensuring that innovations do not leave vulnerable populations behind.
Financial Institutions & Private Sector: Develop products and services that cater to underserved markets and work with regulators to address potential risks.
Global Collaboration
Stakeholders: The regional associations should englobe stringent collaboration at all levels to build the African nation of tomorrow able to face and outclass any challenges in daily life.
Cultural and Organisational Change
Governments: Promote a culture of innovation within regulatory agencies and support policies that encourage experimentation and awareness.
Financial Institutions & Private Sector: Embrace a culture of agility and openness to new ideas, fostering environments where innovation can thrive having at its centre value creation for its workforce.
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Richie
Sobayeni Group Head Customer Experience Design Equity Bank Limited
"The starting point for the implementation of a successful AI Strategy is to ensure that we have the right data and skills in the organization."
1. How can financial institutions effectively integrate ESG principles into their strategies while balancing their impact?
Financial institutions should realize that they can do well by doing good. This is the principle we use to ensure that our business strategy revolves around sustainability by treating customers fairly, securing their finances, embedding continuity in the customer journeys and looking into solving future problems. It is also critical to promote best practices through training and upskilling both internal external customers on ESG principles.
2. What role does AI play in transforming financial services, and how can it drive better accessibility and efficiency?
AI is crucial to increasing the speed and efficiency of delivering financial services. Through automation of repetitive processes that can be performed by models such as AI Agents, organizations will save costs and enhance service delivery for their customers. The starting point for the implementation of a successful AI Strategy is to ensure that we have the right data and skills in the organization.
3. What strategies can banks implement to balance fraud prevention with a seamless customer experience?
Banks can deliver a balanced fraud prevention strategy through the following strategies:
• Customer education on fraud trends and ways to protect themselves from vulnerabilities
• Using human centred design when implementing fraud prevention policies on the customer touchpoints
• Implementing intelligent monitoring that flags irregular customer behavior for further action by the customer or other internal parties
4. How can partnerships between banks, fintechs, and telecom companies expand financial access to underserved populations?
Customers expect to access most products and services from one location/platform. Organizations cannot therefore continue operating independently, and open platforms are the future of financial inclusion. Through partnerships and integrated ecosystems, all players can be able to embed financial services into the customers’ life cycle.
crowdfunding platforms are emerging that allow fintech companies to raise capital directly from consumers and socially conscious investors. Fintechs are increasingly forming strategic partnerships with banks, leveraging their infrastructure and experience in exchange for equity or revenue-sharing.”
1. How are regulatory frameworks evolving to support innovations in digital banking and fintech while ensuring consumer protection and data privacy?
Regulatory frameworks are increasingly adapting to the rapid advancements in digital banking and fintech in order to foster innovation while ensuring that consumer protection and data privacy remain paramount. Many regulators across the globe, and in particular West Africa are examining:
1.) Regulatory Sandboxes
2.) Open Banking initiatives
3.) Enhanced Data Protection laws
4.) Cybersecurity Enhancements
All the above in a way, I believe, to ensure support for digital banking, while protecting the consumer
2. Can you discuss the rise of neobanks in West Africa and their impact on traditional banking systems and financial inclusion?
They use technology to offer streamlined services and often target younger, tech-savvy consumers who prefer managing their finances online. In West Africa, several neobanks have emerged, leveraging mobile technology and the growing internet penetration to offer financial services.
With a high rate of mobile phone usage in West Africa, neobanks can reach a vast audience, particularly in underserved areas where traditional banks have limited presence.
Many neobanks focus on providing services to unbanked and underbanked populations, promoting financial inclusion by offering accessible and affordable banking solutions.
Neobanks often provide a more convenient, user-friendly interface compared to traditional banks, attracting customers who prefer digital interaction.
Some governments in West Africa have introduced regulatory frameworks that support fintech innovations, allowing neobanks to operate and expand.
3. How can governments, financial institutions, and the private sector collaborate more effectively to foster innovation and competition in the financial services industry?
Regulatory sandboxes allow fintech startups and traditional financial institutions to test new products and services in a controlled environment under regulatory supervision. Regulatory sandboxes allow fintech startups and traditional financial institutions to test new products and services in a controlled environment under regulatory supervision.
4. What are the primary challenges faced by fintech companies in West Africa, and what innovative solutions are being developed to address these issues?
Although interest in fintech is growing, many startups still struggle to secure funding from local investors, especially in the early stages. Economic volatility and uncertainty can deter both local and international venture capital. Innovative crowdfunding platforms are emerging that allow fintech companies to raise capital directly from consumers and socially conscious investors. Fintechs are increasingly forming strategic partnerships with banks, leveraging their infrastructure and experience in exchange for equity or revenuesharing.
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1. How can financial institutions effectively integrate ESG principles into their strategies while balancing their impact?
At JuicyScore, we see data privacy as a core ESG issue—especially under the Social and Governance pillars. Protecting personal data isn’t just about compliance; it’s about trust. That’s why we believe financial institutions should adopt technologies that don’t rely on personal data, yet still deliver strong, scalable value.
This is especially relevant in regions like Africa, where millions remain unbanked. When someone can’t access credit due to a lack of formal history, it’s a failure of inclusion. By using alternative data and device intelligence, lenders can responsibly onboard these customers— bringing value to both the business and the individual. The financial players embracing this shift early on will have a clear advantage in both impact and market position.
2. What role does AI play in transforming financial services, and how can it drive better accessibility and efficiency?
AI and ML solutions handle the dynamic nature of fraud and adapt to evolving fraudulent techniques. In financial services, AI drives smarter, faster decision-making—automating everything from credit scoring to customer onboarding, while minimizing human bias and operational bottlenecks.
More importantly, AI can unlock financial accessibility for underserved populations. By leveraging alternative data and behavioral signals, AI enables institutions to assess creditworthiness even when traditional financial footprints are missing. This opens the door to fairer, more inclusive lending—especially in emerging markets where large segments of the population remain unbanked.
In short, AI isn’t just making finance more efficient—it’s making it more equitable, scalable, and secure.
3. What strategies can banks implement to balance fraud prevention with a seamless customer experience?
Fraudsters are increasingly using sophisticated techniques that blur the line between legitimate users and malicious actors. One of the key challenges for financial institutions today is not just detecting fraud, but doing so without disrupting the experience for honest customers. This is where advanced risk assessment technologies come into play. For instance, randomization detection and effective device identification are essential to understanding whether a user is genuinely new or attempting to manipulate the system. When these mechanisms work quietly in the background, they enable seamless onboarding while still flagging high-risk behavior with precision.
A great example is our work with CashExpress in Nigeria. In a market
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where device-sharing is common and credit histories are rare, traditional fraud controls simply don’t apply. With JuicyScore’s device fingerprinting and behavioral analytics, CashExpress is able to identify multiple loan attempts from the same device, assess real-time risk based on user activity, and improve model performance—even for borrowers with no formal credit background.
The result? Up to 8% of potentially fraudulent applications are filtered out, while scoring accuracy improves across the board. Most importantly, the experience remains smooth for genuine users—people who would otherwise be excluded from financial services. That’s the balance: intelligent, invisible security that supports both risk control and financial inclusion.
4. How can partnerships between banks, fintechs, and telecom companies expand financial access to underserved populations?
We believe the future of expanding financial access lies in thoughtful partnerships—especially between banks and fintechs. One promising direction is working with the “rejected flow” of applications: borrowers declined by banks due to stricter approval criteria, yet still capable of repaying.
In markets like Nigeria, bank approval rates are falling due to economic and regulatory pressures, leaving many creditworthy individuals underserved. Fintechs, with flexible scoring models and alternative data, can responsibly serve these clients. By partnering, banks reduce risk exposure, and fintechs gain access to higher-quality leads—improving inclusion and lowering acquisition costs.
As for telecoms, partnerships should focus on infrastructure and outreach—not raw personal data. Privacy must remain central in any effort to expand financial access ethically and sustainably.
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Ramona
Maria Voiculescu Business Development Director Qoobiss
“The rise of neobanks around the world is reshaping the banking sector by challenging traditional banks to innovate and adapt. This shift is beneficial not merely because change is a key driver of evolution, but because of the ease, fluidity, and efficiency that neobanks bring to the financial ecosystem."
1. How are regulatory frameworks evolving to support innovations in digital banking and fintech while ensuring consumer protection and data privacy?
I think regulatory frameworks for digital banking and fintech are evolving consistently, precisely and fast enough to balance the promotion of innovation. Maybe they will never be ahead of the technology trajectory, but I can see the efforts of keeping it closely to our speed of developing innovative solutions. Also, we can see clearly in the past few years that the regulatory requirements are tailored to the specific risks posed by fintech activities, ensuring at the same time the regulatory burden does not stifle innovation, particularly for startups and smaller firms. As fintech innovations proliferate, regulators are reinforcing consumer protection frameworks – and this is a must! Today, more than never, AML and KYC regulations aims to enhance transparency and accountability within the fintech ecosystem. Overall, the dialogue – promoted in events like this Summit remains the key between regulators and industry stakeholders in shaping a balanced approach that fosters innovation and safeguards consumer interests.
2. Can you discuss the rise of neobanks in West Africa and their impact on traditional banking systems and financial inclusion?
The rise of neobanks in the entire world is reshaping the banking sector by challenging traditional banks to innovate and adapt. And it’s good to be this way not because one key of evolution is the change, but
because the easiness, the fluidity, the economy of work and time that brings a neobank to the ecosystem. “Digital-only” impacts everything, not only the financial sector but as we say in nuclear: “any activity should proceed if their benefits outweigh the associated risks”. In West Africa, the emergence of neobanks is a response to the high number of unbanked and underbanked individuals, leveraging technology to offer affordable and accessible financial services. Following the examples of Kuda in Nigeria (which has gained a substantial user base by offering zero maintenance fees and free transfers) and TymeGroup in South Africa (which focuses on financial inclusion), it is more than clear that neobanks play a crucial role in improving financial inclusion in West Africa. Accessibility, tailored services, the user-centric approach are the key elements of ongoing evolution of this sector. Must be searched in this context, the opportunities for both neobanks and traditional banks to collaborate and improve the overall financial ecosystem in the region.
3. How can governments, financial institutions, and the private sector collaborate more effectively to foster innovation and competition in the financial services industry?
They can meet at events like this, see each other’s achievements and latest innovations, ask for help, collaborate, establish partnerships. Today, the way of fostering innovation is through collaboration.
• Governments can establish regulatory sandboxes that provide a controlled environment for fintech firms to test new products and services under regulatory supervision (we can see the success of Monetary Authority of Singapore’s in this approach).
• Financial institutions and fintech firms can collaborate to develop data sharing and integration frameworks that enable fintech firms to access customer data and integrate with existing financial infrastructure (the UK’s Open Banking initiative is a successful example of this approach).
• Governments, research institutions, and private sector organizations can provide research grants, funding opportunities, and collaborative research partnerships to support fintech firms engaged in R&D activities.
• Regulatory authorities and governments can establish robust intellectual property, frameworks, including patents, trademarks, copyrights, and trade secrets, to protect and incentivize innovation.
4. What are the primary challenges faced by fintech companies in West Africa, and what innovative solutions are being developed to address these issues?
The primary challenges faced by fintech companies in the region, are:
• Regulatory uncertainty
• Infrastructure limitations
• High customer acquisition costs
• Data privacy and secure concerns
• Limited financial literacy
However, innovative solutions are being developed to address these issues and enhance the financial landscape in the region. As I mentioned before these are (but not limited to):
• Regulatory sandboxes
• Partnership with traditional banks
• Mobile technology and alternative payment solutions
• Education and Awareness Programs
• Blockchain and Cryptocurrency Solutions
• Being a fintech company in West Africa you are facing all the above challenges but you are determined this way to develop innovative solutions to address these issues. By leveraging technology, fostering collaborations, and enhancing financial literacy, fintech can significantly contribute to financial inclusion and economic growth in the region.
Rendezvous with Industry Leaders
1. How can financial institutions effectively integrate ESG principles into their strategies while balancing their impact?
Financial institutions can effectively integrate ESG principles by embedding sustainability into their core business strategies. This means not only transparent ESG reporting and aligning lending and investment decisions with sustainable outcomes but also developing digital products and services that advance ESG goals. Modern omnichannel solutions which include facilities such as digital onboarding, paper-free loan processing, and electronic trade finance instruments reduce environmental impact while improving efficiency. These innovations support a shift away from traditional paper-intensive processes, reinforcing a commitment to environmental stewardship.
Today’s consumers are increasingly evaluating financial institutions based on how well they reflect their values around sustainability, social equity, and ethical governance—not just their product offerings or interest rates. Balancing positive impact with business growth calls for a practical and tech-driven approach: setting measurable ESG goals, leveraging digital tools for real-time tracking and reporting, and ensuring that sustainability initiatives contribute meaningfully to both corporate performance and broader social responsibility.
2. What role does AI play in transforming financial services, and how can it drive better accessibility and efficiency?
AI is a game changer for financial services, fundamentally reshaping how institutions operate and engage with their customers. Beyond personalized interactions and 24/7 intelligent customer service, AI-powered chatbots integrated across omnichannel-enabled digital banking platforms are revolutionizing the customer experience— offering seamless support whether clients engage via mobile apps, web portals, or messaging platforms.
AI enhances operational efficiency, improves fraud detection and risk management, and empowers institutions with advanced financial insights, including peer benchmarking. These insights enable both customers and institutions to make more informed financial decisions.
Dynamic customer journeys—tailored in real time based on user behaviour and preferences—allow for personalized digital banking engagement, while automated cross-selling and upselling of relevant products and digital collections ensure that services are timely, contextual, and value-driven.
AI is revolutionizing corporate digital banking by enabling smarter, faster, and more personalized services. From real-time fraud detection to predictive cash flow insights, AI helps streamline operations, enhance decision-making, and deliver tailored solutions. By streamlining operations and enabling predictive, data-driven strategies, AI reduces costs and unlocks new growth opportunities.
3. What strategies can banks implement to balance fraud prevention with a seamless customer experience?
Balancing fraud prevention with a seamless customer experience requires a smart, multi-layered security strategy that works quietly in the background, safeguarding users without interrupting legitimate interactions. Modern banks should integrate behavioural biometrics, AI-driven risk scoring, and device fingerprinting to detect real-time anomalies, reducing false positives while maintaining a smooth customer journey.
Rendezvous with Industry Leaders
Digital onboarding and eKYC (electronic Know Your Customer) processes now play a pivotal role in fraud prevention. By verifying identities through secure, automated checks—such as biometric authentication, document verification, and real-time data validation— financial institutions can detect and deter fraudulent activity at the very first point of contact. These technologies not only accelerate customer onboarding but also significantly reduce the risk of identity fraud, offering a frictionless yet highly secure entry into financial services.
Securing all access points, encrypting sensitive data, and leveraging secure APIs and communication channels remain foundational. At the same time, clear, transparent communication during authentication steps, along with proactive customer education, strengthens trust and collaboration in protecting sensitive information.
As digital-only banking becomes more widespread, the demand for adaptive, real-time fraud prevention is greater than ever. Fintech innovators are leading the charge in developing solutions that bolster financial security while preserving user experience. Ultimately, the goal is seamless security—not burdensome checks. Ongoing innovation and close collaboration between banks and fintech partners are essential as fraud tactics continue to evolve. Fostering a culture of adaptability and proactive defence will ensure both protection and customer satisfaction in a digital-first world.
4. How can partnerships between banks, fintechs, and telecom companies expand financial access to underserved populations?
Partnerships between banks, fintechs, telecom companies, and now, the utilisation of open banking platforms, are unlocking powerful opportunities to expand financial eco environments irrespective of segment. Telecoms provide unparalleled reach, fintechs contribute agility and innovation, and banks offer capital, trust, and regulatory strength. When combined with the principles of Open Banking—secure data sharing and third-party API access—these collaborations can give rise to scalable, inclusive financial ecosystems.
Open Banking enables the creation of merchant ecosystems that empower small businesses, local vendors, and informal sector players by connecting them to a broader financial network. Through seamless integration of payment services, instant settlements, embedded lending, and access to transaction-level insights, financial institutions can offer tailored solutions like mobile wallets, microloans, and pay-asyou-go financial products. This ecosystem not only boosts financial literacy and digital adoption but also reduces reliance on cash and promotes financial resilience.
Regulatory frameworks are evolving in parallel to encourage these data-driven, cross-sector models. In many regions, governments and regulators are championing Open Banking to promote competition, transparency, and inclusion—ensuring that financial services are not only more accessible but also more equitable
Knowledge Update The Intelligence Behind Inclusion: Africa’s Financial AI Revolution
Artificial Intelligence (AI) is redefining the financial landscape across Africa—ushering in an era of smarter systems, expanded inclusion, and tech-driven efficiency. As the continent’s digital economy accelerates, AI is not just supporting the transformation—it’s steering it.
Fueling Financial Inclusion
Millions of unbanked and underbanked Africans are now gaining access to essential financial services through AI-enabled mobile banking and digital lending platforms. From opening accounts to applying for microloans and managing transactions—all can now be done seamlessly via a mobile phone. AI is breaking down the barriers of geography, infrastructure, and traditional credit systems.
Smarter, Faster Lending
Traditional banking models often exclude individuals without formal credit histories. AI addresses this gap by analyzing alternative data—such as mobile usage, transaction behavior, and digital footprints—to assess creditworthiness. As a result, microloans are now more accessible to entrepreneurs and individuals previously outside the formal financial net.
Streamlining Compliance & Risk Management
AI is also reshaping how financial institutions manage risk and meet regulatory requirements. By processing vast amounts of data in real time, AI reduces human error and ensures compliance with frameworks such as Know Your Customer (KYC) and Anti-Money Laundering (AML). It’s a game-changer in combating fraud and financial crime with greater precision.
Knowledge Update
Personalized, On-Demand Banking
AI-powered tools are making banking services more intuitive and accessible than ever. Intelligent chatbots and virtual assistants now deliver 24/7, personalized support—guiding users through transactions, offering financial advice, and improving the customer journey. What was once a visit to a physical branch is now an interaction at your fingertips.
The AI Horizon: Promise, Prudence, and Progress
The future of AI in Africa’s financial services is rich with possibility—automated fraud detection, realtime payments, AI-driven credit scoring, and inclusive financial ecosystems are just the beginning. Yet, the path forward must also address critical concerns: data privacy, ethical AI governance, cybersecurity, and infrastructure disparities.
To realize the full potential of AI, industry leaders must collaborate—sharing knowledge, confronting limitations, and co-creating frameworks that balance innovation with responsibility. Africa is not just adopting AI in finance—it is poised to lead.
Knowledge Update Toward a Safer Digital Future: Cybersecurity in Saudi Arabia
As Saudi Arabia accelerates toward its Vision 2030 goals, digital transformation is reshaping the Kingdom’s economic and societal landscape. With the expansion of smart cities, digital finance, and AI-driven public services, opportunity is flourishing— but so is risk.
In today’s interconnected world, cybersecurity is no longer a backend IT concern—it is a national priority essential to resilience, trust, and progress.
The Rising Threat Landscape
Over the past decade, the Kingdom has faced a surge in cyberattacks that are growing in sophistication, speed, and scope. From state-sponsored breaches to organized cybercrime, key sectors are feeling the pressure.
Targeted Sectors
Energy & Utilities: Long a critical economic pillar, this sector remains a primary target for hostile actors seeking disruption or leverage.
Financial Institutions: Banks and fintech platforms are grappling with ransomware, phishing campaigns, and digital fraud schemes.
Public Services: Government and healthcare systems have experienced breaches aimed at accessing citizen data and undermining operational continuity.
These incidents reflect a broader global shift—digital infrastructure has become the modern battleground for geopolitical influence and criminal exploitation.
Knowledge Update
Drivers of Cyber Risk in the Kingdom
Several powerful macro-trends are shaping the threat landscape:
Rapid Digitalization
The integration of digital platforms across government, finance, and commerce has expanded the potential attack surface dramatically.
Smart Cities & Emerging Tech
Projects like NEOM, built on a foundation of AI, IoT, and 5G, require cyber-resilience from day one. These hyper-connected ecosystems must be secured at the infrastructure level.
Remote Work & Cloud Expansion
As hybrid work models and cloud computing become standard, securing distributed systems and endpoints has become both more complex and more urgent.
Evolving Threat Actors
Today’s adversaries include not just lone hackers, but sophisticated cybercrime syndicates and state-aligned entities with deep resources and strategic intent.
A Strategic Shift: From Protection to Preparedness
Saudi Arabia is adopting a multi-layered cybersecurity strategy that emphasizes resilience, prevention, and agility.
Zero Trust Architecture
This forward-thinking security model ensures continuous verification at every level of access—ensuring no implicit trust within or outside networks.
Regulatory Modernization
Authorities are rolling out enhanced compliance mandates and sector-specific guidelines, ensuring a standardized baseline of cyber hygiene across industries.
Public-Private Collaboration
Joint initiatives between government agencies and private enterprises are creating more agile incident response ecosystems and intelligence-sharing networks.
Cybersecurity Talent Development
Recognizing that technology is only as secure as the people who manage it, the Kingdom is prioritizing workforce development and cyber education to build long-term local capacity.
Knowledge Update
Cybersecurity as a National Enabler
Cybersecurity is no longer just a defensive necessity—it is a strategic enabler of economic growth, digital innovation, and public trust. Securing digital systems is now foundational to realizing Saudi Arabia’s full digital potential.
For business leaders and policymakers alike, cybersecurity must be embedded in boardroom agendas, deeply aligned with both operational priorities and national interests.
Championing a Secure Digital Ecosystem
As part of this evolving narrative, organizations like BII are playing a pivotal role in fostering dialogue, policy alignment, and collaborative innovation. Through regional cybersecurity and digital trust summits, BII is helping convene critical stakeholders—from regulators to C-suite leaders—to shape best practices and reinforce cyber resilience across the region.
By facilitating knowledge exchange and cross-sector cooperation, these initiatives are not only supporting national strategies but also accelerating the collective readiness of Saudi Arabia's digital economy
The Road Ahead: Secure by Design
Saudi Arabia is uniquely positioned to lead cybersecurity advancement in the Middle East. With continued investment in secure infrastructure, talent, and governance, the Kingdom has the tools to defend its digital borders and help define global standards for digital trust.
The future is digital—but it must also be secure. Now is the time to act, innovate, and collaborate to safeguard systems, empower progress, and build a cyber-resilient nation.
Knowledge Update
The New Face of Fraud: How AI and Big Data Are Fighting Back
Fraud has evolved. What was once the domain of forged signatures and social engineering is now a high-speed, algorithmic arms race. Today’s fraudsters are faceless, lightning-fast, and sometimes not even human. The tools they use—AI-generated identities, automated phishing bots, deepfake audio—are just as sophisticated as those used to stop them.
But the tide is turning. Across industries, a new digital defense strategy is taking shape—powered by artificial intelligence, automation, and big data. These technologies are reshaping fraud prevention not just incrementally, but fundamentally.
Artificial Intelligence: From Surveillance to Sentience
The cornerstone of modern fraud prevention is artificial intelligence— and it’s doing far more than flagging suspicious behavior.
Machine learning models now monitor millions of data points in real time, building dynamic profiles of what “normal” looks like for every user. When something deviates—an odd login location, a break in behavior patterns, a subtle shift in device fingerprinting—the system responds instantly.
Unlike traditional rule-based systems, AI adapts. It learns. And most importantly, it predicts.
“AI allows us to stop fraud before it even begins,” says one cybersecurity analyst at a leading financial institution. “We’re no longer chasing footprints. We’re anticipating the next step.”
Knowledge Update
Automation: Milliseconds Matter
Fraud happens in moments. And stopping it requires decisions made in milliseconds.
That’s where automation takes the lead. Robotic Process Automation (RPA) is streamlining everything from KYC (Know Your Customer) protocols to real-time transaction verification. Automated systems can cross-check documents, match biometric data, and flag inconsistencies faster than any human ever could.
It’s not about replacing people—it’s about enabling speed and consistency at a scale the modern fraud landscape demands. Automation also reduces false positives, ensuring that legitimate users aren't wrongly flagged—a critical balance between security and user experience.
Big Data: The Silent Superpower
Fraud hides in fragmentation. In disconnected databases. In siloed systems. In the sheer volume of noise that drowns out threat signals. Big data analytics changes that. By unifying and analyzing vast, crosschannel datasets, organizations can uncover patterns and detect fraud rings that span platforms, borders, and industries.
This is especially transformative in emerging markets, where mobile money, digital banking, and e-commerce are expanding rapidly—and where fraud has adapted to exploit the speed of that growth.
With data lakes, real-time streaming analytics, and intelligent dashboards, security teams no longer just react—they investigate with precision and respond with foresight.
Knowledge Update
The Double-Edged Sword of Technology
But the same technologies that are revolutionizing fraud detection also empower fraudsters. Deepfakes are now being used to bypass biometric systems. Generative AI can produce convincing fake identities in seconds. Automated scripts can flood financial systems with micro-attacks, probing for vulnerabilities.
This creates a technological chess match—one where both sides are using increasingly intelligent tools.
The difference? Ethical governance. Strategic collaboration. And human oversight.
Human + Machine: The Future of Trust
Despite all the breakthroughs in AI and automation, one element remains irreplaceable: human judgment.
Behind every flagged transaction is a decision. Behind every algorithm is a designer. The key to resilient fraud prevention lies in the synergy between human intuition and machine precision. Fraud prevention is no longer about building higher walls. It’s about building smarter systems—flexible, scalable, and deeply integrated into the digital ecosystems we rely on daily.
The New Standard
AI. Automation. Big data. Together, they are redefining what’s possible in the fight against fraud. This isn’t a future vision—it’s happening now, shaping the backbone of digital trust in real time.
And while fraud will never disappear entirely, the balance of power is shifting.
For once, the defenders are not only keeping up—they’re getting ahead.
Artificial Intelligence is fast becoming the compliance officer’s best ally. From real-time transaction monitoring to natural language processing of regulatory updates, AI-powered tools are automating tasks that once took teams of analysts hours— or days. These systems learn patterns, flag anomalies, and even interpret shifting legal frameworks across jurisdictions. In a world where compliance costs are soaring, AI offers scale, speed, and consistency.
Why It Matters
Regulatory expectations are intensifying, particularly in sectors like fintech, crypto, and cross-border payments. Manual compliance processes are no longer sustainable. Financial institutions—especially in emerging markets—are turning to AI tools to streamline Know Your Customer (KYC), AntiMoney Laundering (AML), fraud detection, and even ESG data validation.
AI is no longer just a cost-saver; it’s becoming a competitive advantage.
Knowledge Update
What to Watch
Innovative startups are driving the future of real-time antimoney laundering (AML), harnessing AI and advanced analytics to detect suspicious activity, streamline compliance, and stay ahead of financial crime.
Large banks are developing in-house AI tools, but face integration and ethics challenges.
Regulators in the EU and APAC are starting to audit AI tools themselves—raising the bar for explainability.
Future Forecast
By 2027, over 80% of compliance workflows in mid- to largesized financial firms will include some form of AI—many without human intervention.
Expect a new wave of AI auditors trained not in law, but in code.
(Source : International Monetary Fund (IMF) Report)
Where BII Fits In
At the forefront of financial thought leadership, BII delivers actionable insights on the new age of financial crime, the role of AI in modern finance, and the critical need for collective responsibility in fraud prevention. Through expert-driven content, panels, and publications, BII empowers industry leaders to navigate risks, embrace innovation, and shape a more secure financial future.
Solution Center: Where Innovation Meets Action
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere, and see access as foundational to the future of money movement. Learn more at www.visa.co.ke
MetaMap (formerly Mati) was founded in 2017 in San Francisco. Meta Map now operates globally and are trusted by 600+ companies worldwide.
We are a team united by our belief that everyone should be able to access inclusive financing, more meaningful work, and greater upward mobility. MetaMap has created a platform that sources, integrates, and interprets a vast range of data for a truly global population.
Founded in 2016 as a private consultancy collaborating with leading global banking companies, Plumery became a registered brand in 2017 and evolved into an independent product company in 2022. Backed by renowned venture capital firms, Plumery now offers a modern, cloudnative digital banking experience platform.
Headquartered in the Netherlands, Plumery operates with a diverse team that embodies a unique combination of seasoned expertise and vibrant innovation. This blend has been cultivated through years of experience at start-ups, scale-ups, and established financial institutions, and most notably at globally leading financial technology companies, where they were instrumental in creating disruptive digital banking solutions and platforms that now serve 300+ banks globally.
Operating across Amsterdam, Lisbon, and Vilnius, Plumery’s mission is to empower financial institutions worldwide, regardless of size, to craft distinctive, contemporary, and customer-centric mobile and web experiences.
Plumery’s Digital Success Fabric platform provides banks with the foundation for success beyond fast-time-to-market by expediting the development of their digital front ends while significantly cutting costs compared to in-house initiatives or solutions with high total cost of ownership (TCO).
Rubyx is a data-driven fintech revolutionising access to finance for individuals and businesses in emerging markets. By leveraging cutting-edge technology and deep expertise in financial services, we provide a Lending-as-a-Service platform that enables financial institutions and digital platforms to offer tailored credit solutions seamlessly.
With the rapid digital transformation and the rise of APIled embedded lending, Rubyx acts as a bridge between financial institutions and digital platforms, helping to close the funding gap for millions of African MSMEs, individual borrowers, and underserved communities. Access to credit remains a significant challenge in many emerging markets, often due to limited financial history, inefficient loan assessment processes, and high lending risks. Our mission is to empower both entrepreneurs and individuals by making financing more accessible, automated, and efficient, ultimately driving financial inclusion and economic growth at scale.
At Rubyx, we believe that everyone deserves access to fair and sustainable credit. By leveraging our expertise and technology, we enable financial institutions to lend with confidence, unlock new markets, and build a more inclusive financial future for all.
AfricaPay International Limited, based in Moka, Mauritius, is a boutique consultancy and fintech firm specializing in banking and card payment solutions. Founded by seasoned bankers, AfricaPay partners with financial institutions and has transformed card operations from cost centers into profit centers— contributing up to 20% to a bank group’s bottom line.
With deep expertise in the card payments industry, AfricaPay addresses critical challenges faced by banks, particularly in African markets. These include rising USD-denominated card network expenses, profitability pressures, and compliance risks. Its “Expenses Management” product combines AI technology with expert support to reduce costs and improve financial control.
AfricaPay also offers a “Profitability Tool”, which helps banks gain a clearer view of monthly revenues and expenses. By leveraging statistical models and historical data, this tool supports accurate Profit & Loss (P&L) construction and forecasts potential financial outcomes—enabling better strategic decision-making.
AfricaPay also provides expert support in reconciliation, fraud, chargebacks, settlement, system projects, and marketing. Complementing these offerings are consulting, training, and project management services, all tailored in collaboration with leading industry partners. AfricaPay’s mission is to empower banks with actionable insights and act as a trusted advisor in card strategy and innovation.
Smile ID is Africa’s leading identity verification and digital KYC provider. We help businesses building for Africa and beyond to remotely verify IDs in seconds while staying compliant and preventing fraud at scale.
We have developed solutions for identity verification, digital KYC, user onboarding, biometric authentication, duplication and anti-fraud checks. Our artificial intelligence and identity verification tools have been specially designed for African faces and have a 99.8% accuracy rate. Our technology is used by fast-growing companies in a wide range of industries across Africa, including Flutter wave, Paga, Opay, Paystack, Yellowcard, Luno and many more. In addition, we have completed over 70M+ verifications so far, raised over $30M, and have a diverse team across 5 offices, 10 countries and 8 time zones.
Qoobiss is at the forefront of digital transformation, providing modern tools that empower our clients to achieve exceptional results quickly and effortlessly. Our innovative tech integrates into your digital ecosystem, enhancing relationships with customers at every touchpoint. Grow the power of automation for end-to-end flows, from digital contracting, automated KYC and AML processes to document generation, signing, uploading, and validation—all without the need for extensive internal development. The commitment to innovation makes Qoobiss a trusted partner in fostering secure, compliant and digitalized business environments across the globe.
Solution Center: Where Innovation Meets Action
Jumpstart Interactive Intelligence has been at the forefront of digital transformation for over 14 years, delivering world-class omnichannel communication solutions that drive profitability and service excellence. We help leading enterprises turn customer engagement into a strategic growth engine. Our digital solutions are purpose-built to address the highvalue challenges you face today. With focus on the entire customer lifecycle, JumpStart empowers organizations to increase sales, drive revenue uplift, improve collections, reduce abandonment rates, lower inbound call volumes, and boost Net Promoter Scores (NPS).
Using advanced AI and automation, we deliver timely, personalized interactions that drive better outcomes for both your businesses and customers. Whether you’re focused on growth, efficiency, retention or compliance, JumpStart will help you turn complex journeys into seamless experiences while delivering a measurable business advantage. Let us help you unlock the next level of digital performance and redefine what’s possible.
-We are eProcess Consulting, an information security firm founded in August 2010. Our services focus on six pillars: Identify, Protect, Detect, Respond, Recover and Governance. Serving various industries including Financial Services, Oil and Gas, Energy, Education, and Government, we help clients improve revenue, cost-effectiveness, and regulatory compliance while managing risks and transitioning to next-generation technology.
Qware Ltd, is an IT consultancy firm and software development company providing customised support services to banks and other financial institutions. It is a partner for Quipu in selling, implementing and supporting software solutions in Africa. The team has been working on various development and implementation project over a decade in different countries across Africa.The focus product is QWare, Quipu’s cloud Core banking, it was developed as a cloud generation of Customware.Net to support the front-office operations of banks and financial institutions. Initially employed in micro and small enterprise lending activities, the application has since been continuously upgraded and enriched with solutions for new products and services developed by the customers.
CloudPlexo helps businesses unlock the power of the cloud. As an advanced AWS partner, CloudPlexo leverages cloud-native strategies to enable business agility, flexibility, scalability, and data security. We’re a leading cloud-native IT consulting firm specializing in: –Cloud Migration & Optimization - Cloud Security – Data Analytics & AI ️- DevOps as a Service CloudPlexo makes sure businesses globally achieve all their IT / Business objectives through digital transformation. Transform your business with CloudPlexo. Visit our website: CloudPlexo.com
Fable Fintech, founded in 2015, is a global leader in cutting-edge technology solutions for cross-border, corporate, trade, and foreign exchange (FX) transactions. Our mission has been to collaborate with a diverse array of financial institutions, including banks, non-bank financial entities, money services businesses, money transfer operators, and corporate enterprises, providing them with advanced payments technology solutions.
At Fable, our platform-driven approach serves as a pivotal solution to address the complex challenges of global payments. We have 50 implementations across 9 countries, each seamlessly connected to a preintegrated ecosystem of licensed partners, collection and disbursement partners, as well as compliance and regulatory technology partners. Our modular platform has gained widespread acclaim, with nine out of India’s top ten private banks leveraging it to establish and expand their payments businesses.
Woodcore delivers a cutting-edge Core Banking Infrastructure designed to empower financi institutions and payment service providers in emerging markets with a versatile and robust platform. Our advanced suite of tools enables the seamless creation and management of a wide range of financial products, tailored to meet specific business needs and cust demands.
With Woodcore, institutions can effortlessly handle all essential banking operations, from deposits and customer onboarding to loans, payment processing, income management, and account management. As the backbone of financial operations, our infrastructure guarante reliability and efficienc We proudly serve a diverse clientele in Gambia, Nigeria, and Zimbabwe, where several institutions have successfully launched mobile apps powered by Woodcore. By leveraging our platform, these clients have significantly enhanced their operational efficiency and delivering exceptional financial services to their customer.
Our extensive product suite, powerful APIs, intuitive console, and seamless third-party integration capabilities ensure rapid and flexible deployment. This empowers finan institutions to expedite their go-to-market strategies and swiftly scale to meet the ever-changing demands of the modern marketplace.
Our network extends to more than 35 send-heavy countries and over 65 receive-heavy countries, with a reach that spans 150 corridors across the world. Our platforms collectively process remittances to the value of approx USD 40 billion, encompassing transactions of varying sizes.
Security is at the forefront of our commitment, with Fable Fintech proudly holding ISO 27001 certification and adhering to the stringent standards of the EU General Data Protection Regulation (GDPR). We are dedicated to ensuring the utmost security and trust in the services we provide.
XH Smart Tech is a global leader in secure and innovative payment solutions, specializing in bank cards, SIM cards, SoftPOS, and digital card issuance. With a strong focus on emerging markets, we are committed to empowering financial institutions and businesses across Africa to achieve their goals.
Our Expertise are Bank Card Solutions, SoftPOS Solutions, Digital Card Issuance, SIM Card Solutions, and more. XH Smart Tech is the ideal partner for financial institutions and businesses seeking to enhance their payment capabilities. Our innovative solutions, coupled with our commitment to excellence, make us a trusted leader in the industry. We look forward to the opportunity to collaborate with you and contribute to the growth and development of the African payments landscape.
Solution Center: Where Innovation Meets Action
Arab Financial Services (AFS) was formed in 1984 to provide payment products, services and expertise to banks and merchant groups and deliver customized payment solutions in an increasingly divergent, disruptive, and dynamic payment ecosystem. Today, AFS is the region’s leading digital payment solutions provider and fintech enabler, offering cutting-edge technologies, scale and reach for a broad range of digital payments needs.
AFS is owned by a total of 37 banks and financial institutions and serves over 60 clients in more than 20 countries across the Middle East and Africa region. AFS is a Principal Member of Mastercard and Visa. The company is regulated by the Central Bank of Bahrain (CBB), licensed by the CBB as Ancillary Services Provider and Payment Services Provider and licensed by the Central Bank of Egypt (CBE) as a Payment Facilitator / Payment Services Provider.
AFS’s innovative approach to the provision of financial services is evidenced by a series of pioneering payment services that covers debit, credit, and Islamic card processing, merchant acquiring, fintech, and a suite of state-of-the-art value-added services. Providing the highest quality payments solutions that are trusted by businesses, AFS has offices and data centers in Bahrain, Egypt, Oman, and the UAE.
The emphasis that AFS places on innovation has positioned the company as a driving market force, delivering a rich portfolio of payment solutions including popular digital mobile wallets, customer orientated Merchant Acquiring services, Bahrain’s leading digital payroll solution, global contact centers and much more. Trusted by businesses across the region AFS has been recognized as the “Most Innovative Payments Solutions Provider – 2023” by MEA Finance, “Best Regional Paytech Provider Middle East – 2023” by CFI, “Best New Digital Payment Solutions Provider Egypt – 2023” and “Best Payment Solutions Provider Bahrain –2023” by International Business Magazine, “Most Innovative Payment Solution Provider for MSME’s Bahrain & Oman – 2023” and “Most Innovative Digital Payroll Provider Bahrain – 2023” by Global Business.
C&R Software is revolutionizing the way organizations collect and recover debt. We empower organizations to transform their collections and recovery by driving innovation, digitalization and analytics, helping our clients simplify sophisticated systems and revolutionize the consumer experience. We’re trailblazers in an increasingly complex industry. We work on the cutting edge of debt management, giving our clients the tools that drive process innovation and establish bestpractice environments.
Our cloud-native, end-to-end platform is used in more than 60 countries around the globe, in financial services, telecommunications, healthcare, government agencies, utilities, auto finance, third parties and more.
We offer a wide range of capabilities that drive smarter decisions and become the basis for humanizing the journey, assisting consumers regain good financial health.
Dixtior is a Portuguese consultancy firm that seamlessly combines the very best of two worlds. We are specialists in both economics and information technologies, and we apply our full range of talent to creating the perfect solution for each client’s needs. It is this adaptability that underpins our philosophy of “Think local, act global” and our skill at working across borders. We are primed to take our business and information technology expertise to any part of the world.
Dixtior is presenting Dixtior Compliance Solution (DCS AML), integrated or cloud-based Solution, combines best-in-class anti-money laundering and anti-fraud technologies to provide total financial crime and compliance on a single platform.
DCS AML adapts to new challenges and changes in customer behaviour thanks to its unique self-learning abilities.
We are a Pan African company serving over 244+ financial institutions and other corporations across 25 countries in Africa today. Delivering Innovative, state of the art tailor-made software solutions for banking, financial, agricultural, transport & public sector.
Established in January 2022, Fimple is a productfocused company dedicated to addressing the challenges faced by players in the financial sector. We have developed a cloud- native platform utilizing the latest technology and business needs to provide innovative solutions.
Our mission is both ambitious and transformative: to revolutionize the banking industry by developing cutting-edge technology that adheres to the highest standards of design and software practices in the modern era. By achieving this, our aim is to eradicate the persistent challenges caused by outdated technology operating on legacy infrastructure, thereby bringing a new era of efficiency and stability to the world’s banks. At Fimple, our values serve as the guiding principles that shape our culture and define our identity. They are at the core of everything we do and embody who we are as a team.
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Fintrak software company limited is a global Financial Technology organization providing innovative technology and business solutions to financial institutions in the financial services sector and enterprises across continents.
Fintrak Software company limited commenced business as Farsight Consulting Services on 7th November 2005, when it was registered with the Corporate Affairs Commission as a Consultancy Firm established to render services to financial Institutions and its trademark was registered as Fintrak Software in 2005/2006 at the Trademark Patents and Designs Registry.
In order to accommodate its vision, mission as well as its Objectives, the company Farsight Systems Technologies Limited (Fintrak) was floated on the 15th of May 2007, having its directors, share capital, Company secretary and address duly registered with Corporate Affairs Commission (CAC).
ICPS, a subsidiary of HPS Group, was founded in 2008 as a joint venture between MCB Group and HPS Group. The company is now fully owned by the latter since 2021. Unlike other service providers and third-party processors, ICPS Ltd was a Member Bank Processing Centre. This approach provides state-ofthe-art technology in Switching and Card Management Systems, enabling banks to achieve economies of scale by outsourcing their card processing activities.
Leveraging on an appropriately balanced combination of Card Business and Technical Specialists, ICPS ensures that all its services not only meet but exceed the key essentials of a modern payment business; it does so while laying down the industry standards for the future. This is an offer of compelling value for our customers. Additionally, our staff are seasoned experts in the Card Business as well as in IT, with a number of years of practical card business experience. ICPS’s objective is to provide its customers with innovative solutions and quality approaches in the area of payment processing and training/consultancy whilst adhering to Card Payment Schemes Best Practices.
We are PCI DSS v3.2.1, PCI PIN Security v3.1, ISO 27001 and ISO 22301 certified company thereby bringing a level of comfort to our customers. We are also an Oracle GOLD partner. Though we can provide services across the world, our targeted continent is Africa.
Solution Center: Where Innovation Meets Action
We are providing the market with the access to the tools helping to prevent fraud, reduce risks and increase the availability of online financial products via device authentication technologies and user’s behaviour analysis.
JuicyScore is a global device risks analytics bureau which operates without using personal data. We do not use and we will never use direct user identifiers. Our system meets the requirements of Russian legislation on personal data as well as the General Data Protection Regulation (GDPR). Our mission is about making the Internet and the process of obtaining financial services safer by reducing the turnover of direct user identifiers and sensitive data.
LexisNexis® Risk Solutions provides customerswith solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency.
We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organizations to manage risks like identity theft, fraud, money laundering and terrorism, and prevent financial crimes, and insurance and government benefit scams. We help those without traditional credit histories obtain access to funds, assist agencies to find uncollected revenue, and research ways to improve business outcomes for healthcare companies. We also work with law enforcement to solve crimes. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient.
Modefin is a global BankTech solution provider that empowers banks and financial institutions with state-of-the-art digital banking solutions that help them to thrive in the digital age. Founded in 2011 and headquartered in Bangalore, India, we currently serve 65+ banks in more than 20 countries worldwide. With our technicalexpertise and domain knowledge, Modefin provides infinite banking possibilities for banks of any size to accelerate their digital transformation & stay ahead of the competition.
We aim to deliver reliable products and services built on long-standing values and relationships by winning the confidence of customers and enhancing their lives.
For more information visit – https://modefin.com/
NETinfo is an innovative technology companythat has been driving digital transformation strategies for banks and financial institutions since 2000.
Their flagship product, the NETinfo Digital Banking Engagement Platform, has successfully been part of the digital transformation journeys of banks and financial institutions across 30 countries worldwide.
This omnichannel engagement hub empowers financial institutions to develop robust digital banking strategies and seamlessly connect with customers across multiple channels.
With a focus on retail, corporate, and private banking, NETinfo supports banks of all sizes and locations, enabling them to leverage cutting- edge technologies and meet the demands of today’s digital consumers. Their solutions have earned recognition from industry analysts for delivering new digital banking capabilities, enabling multiple channels, driving revenue, and enhancing customer journeys.
NETinfo is your trusted digital transformation partner in banking, ensuring your success every step of the way. For more information, please visit www.netinfo.eu
Perfios Software Solutions is India’s largest SaaSbased B2B fintech software company empowering 1000+ FIs to take informed decisions in real-time.
Headquartered in Bangalore, India Perfios specializes in real-time credit decisioning, analytics, onboarding automation, due diligence, monitoring and more.
Perfios’ core data platform has been built to aggregate and analyze both structured and unstructured data and provide vertical solutions combining both consented and public data for the BFSI space catering to their stringent Scale Performance, Security and other SLA requirements. Perfios has recently raised funding of $229 Million in Series D round from Kedaara capital. The other investors are Warburg Pincus and Bessemer Venture Partners. The latest round of funding has taken the total funding raised by Perfios to $384 Million.
world’s top organizations across 11+ countries. Being the trusted partner for global companies worldwide, we enable their digital transformation journey to accelerate business outcomes and improve customer experience. Our industry-specific platforms and services around Digital Transformation, Hyper automation, Cloud, Infrastructure, and Cybersecurity are directly aligned to the currentand future needs of our clients. PureSoftwaredelivers differentiated experiences across focused verticals, including BFSI (Banking,Financial services & Insurance), LSH (Life Sciences & Healthcare), High Tech and Communications, Retail & Logistics, and Gaming & Entertainment. Arttha (by PureSoftware), is an award- winning unified Banking-as-a-Service platformdesigned to empower banks and financial institutions to craft winning customer experiences and experience new revenue streams.
PureSoftware is a global software products and digital services company that is driving transformation for the
We accelerate digital transformation through Innovation, User Experience and Technology. Tagit is an award-winning digital banking solutions provider, specialised in providing omnichannel digital banking solutions for leading banks across Asia, the Middle East and Africa. The Company works closely with clients to develop and implement a holistic roadmap that is aligned to their business objectives and brings their digital strategy to life. Tagit’s Digital Banking Platform, Mobeix™, seamlessly and securely integrates with the client’s IT systems and provides business services across multiple channels, including mobile, web, wearables, conversational user interfaces. Founded in 2004 by a team that is passionate about digital mobility, the company is headquartered in Singapore and has offices in Indonesia, the Philippines and Malaysia.
As an Editor and Integrator of electronic payment solutions, S2M is now a pioneer of secure electronic transactions, with an expertise in advanced technologies and innovative integrated solutions. Our mission is to support our clients in their digital transformation by offering them an experience with high added value in an ultra-connected world. Operating in more than 110 institutions on 3 continents, S2M implements digital solutions generating growth for financial institutions, mobile operators, money transfer operators, governments, insurance companies and universities.
Solution Center: Where Innovation Meets Action
NPCI International Payments Limited (NIPL), incorporated on April 3, 2020, as a wholly owned subsidiary of National Payments Corporation of India (NPCI), is dedicated to revolutionising the global payments landscape through innovative and technology-driven solutions.
Through the internationalisation of NPCI’s indigenous, successful real-time payment system – Unified Payments Interface (UPI) and card scheme –RuPay, NIPL strives to provide cutting-edge payment solutions that drive positive change, empower individuals and businesses worldwide.
NIPL, with its knowledge, experience, and learnings from UPI and RuPay’s successful deployment in the domestic market, will not only enable payment for Indians abroad but also uplift other countries by enhancing their payment capabilities through technological assistance, consulting, and infrastructure.
By enabling seamless, real-time financial transactions that transcend geographical borders through solutions such as UPI and RuPay, NIPL aims to create new possibilities in digital payments, ensuring financial inclusivity and accessibility for all.
NIPL is devoted to empowering economies that want to establish a ‘real-time payment system’ or ‘domestic card scheme’ to thrive in an increasingly digital world.
eBiashara Africa Limited is Tech Innovator, Integrator, Aggregator and Enabler based in Nairobi, Kenya, specializing in addressing key supply chain challenges, including capital access, operational efficiency, payments, and more, through innovative technology solutions. Our flagship product is a robust supply chain finance platform embedded within banks, providing capital access to suppliers, distributors, and buyers across diverse supply chains.
Innovating beyond finance, we offer a bespoke array of technology solutions. Proud AWS Partners, we guide businesses through seamless cloud transitions and bolster existing tech stacks with expert IT resource augmentation. Our goal is simple: to help businesses grow, work smarter, and save money. Whether you’re starting a new tech project or refining existing processes, eBiashara is here to support your journey to success.
Meliora Technologies LTD is a leading software engineering firm founded in Kenya in 2015. Over the past 8+ years, we have developed cutting-edge solutions catering to large enterprises, including Banks, Telcos, and numerous VAS aggregators across Africa.
We specialize in providing innovative solutions in the following areas:
Customer Engagement: Offering Bulk SMS services, Voting and Surveys, Customer Satisfaction (CSAT) tools, and SMS Ad Riders.
Customer Experience (CX) Monitoring: Providing Real-time Service Monitoring Solutions, API and Web monitoring, Client Application Monitoring, and Customer Experience Monitoring services.
Customer Value Management (CVM): Conducting Conversational CVM Campaigns, Cross-sell and Upsell Campaigns, and developing a comprehensive 360-degree/Single view of the customer (Coming soon).
Additional Value Services: Software Development Partnerships, Telco research & development work, as well as Equipping the next generation of Software Engineers from Africa.
Some notable achievements of Meliora include:
Establishing a simple and secure enterprise SMS Gateway with a capacity of 2000+ Minimum TPS and processing over 80M transactions per month, serving the banking industry locally and internationally for the past 7 years.
Pioneering SS7/SIGTRAN development work in Kenya and across Africa.
Building high Transaction Per Second (TPS) systems such as the 6K TPS SDP, scalable for further expansion.
Conducting diameter protocol research and development, resulting in the implementation of a DCC gateway powering CBS/OCS billing.
Why do we exist?
Our mission at Meliora is to change the software engineering landscape in Africa. We aim to achieve this by empowering the next generation of software engineers in Kenya with the right mindset, skillset, and toolset. We do this through the Natujenge initiative, coined after the Swahili word “Natujenge” meaning “Let us build together”, which currently boasts of a community of 300+ young, upcoming developers. Through our platform, we enable these engineers to craft exceptional solutions to address Africa’s challenges and extend our impact beyond the continent.
Yabx’s vision is to simplify financial access to the over two billion unbanked populations in the emerging markets of Africa, Asia, and Latin America. This is to be actualized via the mobile device, by leveraging an individual’s digital footprints.
We provide financial control and choice to the underserved. The company leverages technology and analytics to reduce the cost of delivering financial services, thereby bringing banking services to the unbanked. This is achieved through strategic partnerships with leading telecom operators, banks, microfinance institutions, credit bureaus, mobile financial services providers, and handset manufacturers.
We enable our partners to create and manage digital products such as microloans, savings, overdrafts, loans for retail customers as well as small and medium-sized enterprises (SME), etc., tailored to the needs of the underserved segment.
Our digital loan products can be used for payment of utility bills, school fees, smartphone finance, SME credit, etc., These loans are extended based on individual credit scores, determined by leveraging advanced analytics using data points generated from an individual’s mobile usage such as GSM, mobile money, and social data.
The Final Beat
Break out Session
What’s Your Fintech Money Personality?
From automated budgeting to crypto portfolios, your digital finance habits say a lot about your mindset. Are you a cautious saver, a tech-savvy investor, or a freedom-seeking builder? Take this quiz to discover your fintech-driven financial identity.
1. How do you approach budgeting in the digital age?
A) I use budgeting apps religiously—every expense is categorized.
B) I’ve downloaded a few apps but rarely check them.
C) I prefer to swipe and spend—apps can’t keep up with me!
D) I monitor my investments more than my expenses.
2. You just received an unexpected $5,000. What’s your next move?
A) Transfer it straight into a high-yield savings or digital wallet.
B) Invest in a diversified fintech platform—stocks, ETFs, or crypto.
C) Use it for a tech upgrade, travel, or experiences.
D) Allocate it toward loan repayment or reinvest in my side hustle.
The Final Beat
Break out Session
3. What’s your ultimate financial goal?
A) Financial safety—emergency funds and cash buffers matter.
B) Building digital wealth through fintech platforms.
C) Living well now—subscriptions, travel, gadgets, and convenience.
D) Achieving financial freedom through passive digital income.
4. How do you feel about risk in digital finance?
A) I stick with secure, insured platforms and minimal exposure.
B) I take informed risks—DeFi, crypto, or early-stage fintech tools.
C) High risk, high reward—I’m all in on emerging trends.
D) I balance across apps—some stable, some adventurous.
5. Which digital finance motto speaks to you most?
A) “Track it, save it, grow it.”
B) “Let your apps invest smarter than you can.”
C) “Life’s short—tap, swipe, enjoy.”
D) “Automate everything and earn while you sleep.”
Results: Your Fintech Financial Identity
Mostly A’s: The Digital Saver
You thrive on structure and control. You use budgeting tools, savings apps, and financial trackers to build a stable foundation.
Mostly B’s: The Smart Investor
You’re proactive with fintech. From robo-advisors to crypto exchanges, you leverage tech to grow your wealth.
Mostly C’s: The Experience Spender
You're here for the lifestyle. Convenience and experience top your priorities—but don’t forget to automate your savings.
Mostly D’s: The Freedom Builder
You’re optimizing for independence. With fintech tools in your corner, you're building passive income streams and eyeing early financial freedom.
Whether you're building wealth through fintech, budgeting like a pro, or enjoying your digital-first lifestyle—knowing your money personality is the first step to mastering your financial future.
The Final Beat BII RECOMMENDS
Books You Must Read
"The Art of Deception" by Kevin Mitnick
A gripping dive into the world of social engineering by one of the world’s most notorious hackers turned security consultant. A must-read for anyone in fraud prevention and cybersecurity. (Read more: The Art Of Deception)
"Fraud Analytics: Strategies and Methods for Detection and Prevention" by Delena D. Spann
Practical guide offering analytical techniques and case studies that apply to both financial institutions and government compliance frameworks. (Read More: Fraud Analytics: Strategies and Methods for Detection and Prevention )
Podcasts Worth Your Time
“The Darknet Diaries” by Jack Rhysider
Real stories from the dark side of the internet. Each episode is a compelling mix of cybercrime, hacking, and digital forensics— ideal for cybersecurity professionals.
Listen now:
Official Website: darknetdiaries.com
Spotify: Darknet Diaries on Spotify Apple Podcasts: Darknet Diaries on Apple Podcasts
“Risky Business” by Patrick Gray and Adam Boileau, A weekly podcast that breaks down the latest in cybersecurity news and trends, often covering compliance-related breaches and mitigation strategies.
Listen now:
Official Website: risky.biz
Spotify: Risky Business on Spotify Apple Podcasts: Risky Business on Apple Podcasts
This comprehensive report offers actionable insights into current fraud trends, emphasizing the importance of trust and collaboration in combating fraud. It provides data on digital fraud attack rates and highlights the rise in human-initiated and automated bot attacks. (Source: LexisNexis)
Saudi Arabia’s Essential Cybersecurity Controls (ECC-2) Released by the National Cybersecurity Authority (NCA), ECC-2 marks a significant reform in KSA's cybersecurity regulatory framework. Key updates include the transfer of data localization responsibilities and new Saudization requirements for cybersecurity roles. (Source: Cylde & Co)
The Final Beat BII
RECOMMENDS
Influencers to Catch Up With: MENA & Africa’s Leading Voices in Cybersecurity and Compliance
Africa: Dr. Obadare Peter Adewale (Nigeria)
• Who he is: Dr. Obadare Peter Adewale is a Nigerian cybersecurity expert and entrepreneur. He co-founded Digital Encode Limited, a leading cybersecurity and IT assurance firm in Nigeria. In 2024, he was appointed as Nigeria's first Professor of Practice in Cybersecurity at Miva Open University.
• Why he matters: Dr. Adewale has been instrumental in shaping Nigeria's cybersecurity landscape. His firm, Digital Encode Limited, specializes in providing risk management and compliance solutions, serving a significant majority of financial institutions and telecommunications companies in Nigeria. He has also contributed to the development of open-source security testing methodologies and serves on the Cybersecurity Advisory Board for the Government of Lagos State.
• Recognition: In 2023, he received the Forbes Best of Africa Outstanding Digital Trust Leader award, acknowledging his contributions to digital trust and cybersecurity in Africa.
Middle East: Hana Al Rostamani
• Al Rostamani was named Group CEO of First Abu Dhabi Bank in January 2021.
• The banking group had total assets of $250 billion and a net profit of $2.9 billion in 2020. In 2021, it agreed to acquire the Egyptian unit of Lebanon's Bank Audi.
• Before being named CEO, Al Rostamani served as FAB's deputy CEO and Group head of personal banking.
• She has more than 22 years of experience in financial services and serves as a board member of the AW Rostamani Group, chairperson of FAB Private Bank Suisse, and a member of MasterCard Advisory.
