◗ STAR AWARD WINNERS
Team of the Year Award
Unsung Hero Award
Lyn Luxton,
Surgical Care Practitioner, T&O
Stroke Pathway Team “The delivery of the stroke service at NGH has significantly changed the way they work as both individuals and teams to the increased benefit of the patients. The whole service is now regarded as a pathway which starts in A&E and continues through the hyper WINNER acute unit (Eleanor ward), through the acute stroke beds (Holcot ward) and for some patients into their own home with the Community Stroke Team. They have transformed from being stand-alone teams to taking a multi-disciplinary approach to stroke care throughout the pathway.”
Radiotherapy Radiographers
“The radiotherapy team has maintained a high quality patient focused service. The staff have been flexible, often adjusting working patterns at very short notice in order to deliver a service that meets the needs of patients. The team has continued
to meet the cancer waiting time targets ensuring high levels of productivity are maintained with a focus on quality of patient experience. In addition, a number of new initiatives have commenced during the last year including: high dose rate brachytherapy for prostate patients, Image Guided Radiotherapy (IGRT), and the department has just treated its first Stereotactic Ablative Radiotherapy patient placing it at the forefront of the implementation of new treatment techniques.”
Catering Services Menu Office “Joanne and Lorraine have been working together as a team for 7 years. During that time they have been a major force in the development of patient care, achieved through diet. They are very active with patients on a daily basis, carrying out patient visits with a very positive and caring attitude. They are responsible for each and every menu that passes through the catering department, checking diets and, adding extras according to dietician’s instructions. Between them, they ensure that the smooth running of the patient menu service is maintained 365 days a year.”
22 ❘ INSIGHT
“Lyn goes out of her way to help anyone. When a patient was cancelled on the elective theatre list and had cleared her cupboards WINNER and fridge of food because she was expecting to be in hospital, Lyn went out and purchased some essential shopping items for this lady as she lived on her own and had no-one to support her. She not only paid for the shopping herself but when hand to look after her. This is this lady returns for another typical of her caring attitude appointment she will be on and not a one-off.”
Chris Field, Site Manager, Operations Centre “Chris always goes over and above his role to ensure A&E is cleared as quickly as possible. He understands that urgent care, patient safety and meeting performance targets are the Trusts key priorities and he will often be found gently persuading staff to discharge patients, clear beds, make beds and be ready to accept the next patient as well as on occasions portering patients himself. He is an exceptional individual and a valued member of the team, if only we could clone him!”
Denise Sweeney, Trauma Co-ordinator, T&O “Denise has worked her entire career at NGH, during this time she worked tirelessly for both her patients and her nursing colleagues. She has always been selfless in her actions, sharing her knowledge and devoting her time to the welfare of her patients, staff and team. Denise has never faltered in her commitment to the department and our patients. Despite working with around 30 orthopaedic consultants and doctors, she has always maintained a professional appearance and most importantly the broadest of smiles.”