News@QEHB December 2017

Visit our website: www.uhb.nhs.uk

For patients, staff, visitors and volunteers

DECEMBER 2017

Page 7 Fundraisers add festive cheer

Page 3 Project hits patient milestone

New unit opens in the Emergency Department

Amy and Marian are a credit to their profession and symbolise what real care should look like.

A new unit which will improve patient experience and reduce congestion in the Emergency Department has opened at QEHB. The Emergency Observation Unit (EOU) is a short stay assessment and observation area for patients. It is separated into two areas, male and female, with each area having nine recliners and one trolley.

The new area is managed by the Emergency Department (ED), located on Level 1 of QEHB, and will be open 24 hours a day, seven days a week.

Dr Umesh Salanke, one of the unit’s medical leads, said: “The unit provides a consultantled service for patients who are mobile and independent, but have certain medical conditions we need to investigate, initiate treatment for, and organise appropriate specialist follow-up, without a need for an overnight hospital stay.

Dr Steve Sturman Consultant Neurologist

Amy Shapiro and Marian Byrne were the winners of the inaugural Chief Nurse Award, presented in memory of the late Philip Norman by his husband Jason

Trust recognises the best in care In a special evening of celebration, staff, patients and volunteers applauded shining examples of ground-breaking work, the immense dedication and the unwavering passion of staff and volunteers who go ‘above and beyond’ every day.

The annual Best in Care Awards, which this year took place on Thursday 23 November, recognised innovation and achievement and gave thanks to those who go the ‘extra mile’ to provide excellent care.

Amy Shapiro and Marian Byrne, winners of the much-anticipated Chief Nurse Award, which recognised those befitting of the legacy left by the Trust’s late Chief Nurse Philip Norman, were revealed via video message from their nominator, consultant neurologist Dr Steve Sturman.

Dr Sturman spoke of the positive impact Amy and Marian had made to not only patients but to the entire team: “Once in a while things

Page 17 Support to take on research projects

happen in life that you hardly notice at first.

Then gradually it dawns on you that things are different, that the wind isn’t blowing as hard, you aren’t being blown off course and the crises and struggles are being overcome and won.

“Neuro-rehab is quite tough work. After all, you are there to pick up the pieces when everyone else has done what they can and moved on. It’s all down to you to give back some hope, work out a way forward and restore some dignity and self-worth to the person at the centre of it all and all those around who have been affected.

“Amy and Marian’s wonderful acts of kindness and dedication told the people at the centre of it all: ‘you matter’. There were exemplary efforts to get multiple agencies to work together and get the right solution for the patient instead of serving self-interest.

“Above all there was nursing expertise that solved and prevented problems that

had previously threatened the very survival of vulnerable people on the rehab pathway.

Prioritising the most personal details is a true test of whether you care 100%, and Amy and Marian have consistently used their skills to give people back their dignity when they needed it most.

“The impact on the team has been huge, real synergy of purpose, with others being enabled to do their bit of the jigsaw more effectively.

And there are never any grumbles, complaints or demarcation disputes; just the patient at the centre and their wellbeing the ultimate goal.

“Amy and Marian are a credit to their profession and symbolise what real care should look like. We have been honoured to have such colleagues and it is our privilege to recognise their contribution.”

Read more and see all the winners from the Best in Care Awards 2017 on pages 9–12

The new Emergency Observation Unit will provide a better environment and experience for our patients.

Steve Cumley Deputy Chief Operating Officer “We hope the new area will improve our patients’ experience as they can be observed and monitored in a more comfortable environment.”

Patients will check-in at the main Emergency Department reception desk and go to the waiting room until they are assessed by one of the clinical team. After assessment, patients will have tests ordered and those who would benefit from being seen in the EOU will be triaged into the new area as soon as possible.

A team of doctors and nurses will then take over the care of the patient until they can be safely discharged home.

Steve Cumley, Deputy Chief Operating Officer, added: “Our Emergency Department has seen a significant rise in the number of patients who are able to walk in unaided but need urgent medical attention. The new Emergency Observation Unit will provide a better environment and experience for these patients, and also create more space in the main Emergency Department.”

Delivering theBrainteasers, best in care mind benders and more p19 • Find your way around: Hospital maps p20 Puzzle page:

2 Study to assess motor learning Healthy men between the age of 58 and 65 are being asked to volunteer for a study on motor learning. For the study you would be asked to perform simple motor tasks that involve moving your fingers, hand, arm or eyes in response to visual stimuli presented on a standard computer monitor.

Volunteers would be reimbursed for their time (£7.50/hour).

If you are interested in participating in this study or would like further information contact Sarah Voets ƀ SHV575@bham.ac.uk

You Said, We Did…

(L to R): Humeira Hafsa, Research HCA, Wayne Poppleton, Receptionist,Michelle Grinham, Clinic Support Manager, Emma Bassett, Rare Diseases HCA, Farfia Capper, Senior Research Sister, Prabhul Nair, Rare Diseases HCA, Karen Kisiel, Rare Diseases Nurse

You Said Patients, families and carers attending appointments in the Centre for Rare Diseases for the first time said they had found it difficult to find the clinics, after they relocated from the Queen Elizabeth Hospital Birmingham.

Although the Centre is signposted at the West Entrance (WH Smith) of the Heritage Building once inside they were not able to easily locate the reception on the main corridor.

Patients entering via the Heritage Building Main Entrance (on Mindelsohn Way) were not affected as the Centre reception is just inside and opposite the Main Entrance.

We Did Michelle Grinham, Clinical Support Manager – Centre for Rare Diseases, identified key locations for new signage and liaised with the Trust’s Estates Department and suppliers to provide an extra three signs along the main corridor from the West Entrance, plus a new suspended sign opposite the reception.

Michelle said: “We want to make it as easy as possible for our patients to find us, particularly as many of them travel long distances to attend clinics. The new signs should hopefully help to take a little bit of stress out of their day.”

University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

Support a lifeline for those in need Tim White, a pseudonym, is a 54-year-old man who was recently widowed. This is his story after recently accessing UHB’s food and clothing bank.

Tim lost his job after suffering clinical depression due to his wife’s passing, and moved to Birmingham to look for work.

Tim is very highly qualified and has worked in positions with a great deal of responsibility but is renting a flat and feels insecure, and he feels unsafe after he was recently burgled.

Unable to find work, he has waited for a number of months to receive benefits and was recently awarded Universal Credit, though as he will start to receive a widower’s pension, he will only receive a partial payment.

In a few days he will receive his first payment, but he is also now overdrawn with his bank and has mounting debts. He has no support network, no close family or friends to help him.

Tim’s elderly parents live quite far away, and he is unable to see them as he can’t afford the train fare – he has no money.

Tim entered the social workers’ room tearful and visibly upset. He felt broken. Without a penny, and without food.

Fortunately staff were able to provide Tim with a food parcel – that put a weary smile on his face. He said it made such a difference to his day knowing that people care.

Without this service, people like Tim would continue to struggle, often silently.

At UHB, all staff are able to refer patients to a food bank, provide food or clothing bank vouchers, or provide instant support in the form of a food or clothing parcel to those that are struggling.

The food and clothing bank project has recently extended to the Clinical Decision Unit, often the front line of those in need.

Operated by local charity, Narthex Sparkhill, and embedded across the Trust by the chaplaincy and inclusion, health and wellbeing teams, it receives donated food or clothing to enable the continuation of this support. Please donate if you can.

Your support is making a difference every day to those that are struggling and need an extra bit of help.

This Christmas, if you can, please donate to support those in need For food donations, please supply items from this list: ` Milk (UHT or powdered) ` Sugar ` Fruit juice (carton) ` Soup ` Pasta sauces ` Tinned sponge pudding ` Tinned tomatoes ` Cereals ` Rice/pasta ` Tinned meat/fish ` Tinned fruit ` Jam ` Biscuits ` Snack bars ` Tinned rice pudding ` Tea bags/instant coffee ` Instant mash potato

For donations of clothing, please supply items from this list: ` Basic (new) underwear for men and women ` Trousers/skirts ` Tops (both long and short-sleeved) ` Jumpers ` Coats ` Shoes We ask that your donations of clothes are respectful in their design, are clean, undamaged, and don’t contain any offensive slogans. Your donations of food and clothing will help to keep vulnerable people warm and fed at a time of crisis.

Staff can read a briefing on how to provide patients with this support, here: ¬ uhbhome/Downloads/pdf/ NewsFoodAndClothingBankBriefing.pdf

Clinical prize for doctors Judges have chosen the latest winners of the West Midlands Junior Doctor Sankey Clinical Prize 2017.

The prize attracted many submissions from across the region. Dr Diana Zberea, Dr David Mayhew, Dr Naomi Jones and Dr Paul Ellis were all shortlisted to make a presentation.

All candidates are to be congratulated for the excellent standard of presentations, Dr Ellis was awarded first prize for his presentation on ‘Family matters: an unusual cause of pneumothorax’.

This prize is kindly sponsored by the Sankey Clinico-Pathological Club.

(L to R): Dr Paul Ellis, Dr David Mayhew, Col Duncan Wilson (Chair) Dr Diana Zberea, Dr Naomi Jones

Delivering the best in care

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DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

Recognition for patient A former patient and his wife have won an award for their input into a ground-breaking trial based at the Queen Elizabeth Hospital Birmingham (QEHB).

Duncan and Lisa-Marie Buckley have been awarded the Patient and Public Involvement and Engagement Award at the Clinical Research Network West Midlands 2017 Awards for their work on the Intensive Care Unit (ICU) CHAT study.

The couple identified a research need within early critical care recovery; how to reduce communication difficulties in patients with tracheostomies to not only improve well-being but also aid in early rehabilitation.

Drawing on his own experience and working with the critical care patient and public involvement (PPI) group Duncan developed a concept demonstrator for a novel ICU communication device called ICU CHAT. This is currently undergoing a clinical feasibility trial funded by the NIHR Surgical Reconstruction and

For me it was all about improving things, as a result of what I had gone through, for those that came along afterwards.

Duncan Buckley Patient Microbiology Research Centre (SRMRC) on the QEHB Critical Care Unit.

“For me it was all about improving things, as a result of what I had gone through, for those that came along afterwards,” said Duncan.

“I had five years-worth of experiences from treatment and rehabilitation and I thought I may

as well put that to good use.

“I really wanted to get involved in the research side of things, that was where my interest was.

Having been a patient I wanted to see the direct effect that research can have on outcomes.”

Dr Charlotte Small, Anaesthesia and Critical Care Research Fellow at University Hospitals Birmingham NHS Foundation Trust, said: “This study would not have been possible without Duncan and Lisa.

“As well as identifying the initial need for this they have both guided the development of the research and made sure the device is trialled by the most appropriate patient group.

“Through their unique perspective on patient care and involvement at all stages of research and development Duncan and Lisa have ensured that the evaluation of ICU CHAT will provide meaningful data to guide future innovation to improve patient experience during recovery from critical illness.”

Thousands get help for rare diseases

Save the Date The NIHR Trauma Management MedTech Cooperative is launching on Wednesday February 7. Formerly the NIHR Trauma Management Healthcare Technology Cooperative (HTC), MedTech will continue developing medical devices and healthcare technologies for patients.

The launch event will be held in the Institute of Translational Medicine, between 09.30 and 16.30.

To sign up register at: ¬ eventbrite.co.uk ƀ nihr-trauma-managementmedtech-cooperative-tickets39612209184?ref=estw

Find out more about free GP online services Patients can now register for GP online services.

The patients who sign up to the free service will be able to use a website or app to organise a range of services including: ■ Book or cancel appointments online with a GP or nurse ■ Order repeat prescriptions online ■ View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results ■ View clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters.

Patients need to be registered with a GP to access the service.

For more information about GP online services go to ¬ nhs.uk/nhsengland.aboutnhsservices. doctors

Interested in research?

Do you work in a clinical role and have an interest in getting started in research but don’t know where to start?

If so, you are invited to an exciting free event on Monday 11 December featuring talks from some senior leaders with national and international reputations in research from across the Birmingham Health Partners group. The event also features contributions from partners from the National Institute for Health Research (NIHR), Heart of England NHS Trust and the Research Design Service – West Midlands.

Thousands of patients have been able to receive personalised treatment thanks to the team at the Centre for Rare Diseases

A bespoke facility delivering care to people with rare diseases has welcomed its 10,000th patient since opening just over two years ago.

The Centre for Rare Diseases (CfRD) at University Hospitals Birmingham NHS Foundation Trust (UHB) caters for a range of complex rare diseases across 19 specialties.

There are now 76 clinics available at the CfRD, which range in frequency from once a month to once every three months.

Patients are able to see all relevant specialists and the multi-disciplinary team in one visit, thanks to the coordinated one-stop service available at the centre. This is particularly important for those who have to travel long distances, particularly if they have mobility challenges.

The CfRD was officially opened by Dame

Julie Moore, UHB Chief Executive, earlier this year, as part of Rare Disease Day, an annual event to raise awareness about the work being done to diagnose, treat and cure rare diseases.

Dr Graham Lipkin, Consultant Nephrologist and Centre for Rare Diseases Lead, said: “It’s rewarding to see the number of patients receiving care and treatment at the centre grow over a relatively short period.

“Our unique one-stop service really improves a patient’s visit and hopefully takes some of the burden from them, as they know all their appointments will be in the centre, on the same day.

“Patients can now also participate in research that explores new treatments and could improve their condition.”

There are an estimated 7,000 rare diseases,

many of which are inherited, with an estimated 1 in 17 people likely to be affected by a rare disease in their lifetime.

Professor Jane Dacre, president of the Royal College of Physicians, recently praised the work of the CfRD, the first centre of its kind in the country.

Birmingham Children’s Hospital (BCH) will soon open a Children’s Centre for Rare Diseases, making the West Midlands the first region to have specialised rare disease centres across the whole age range.

For more details of the rare diseases treated at the centre and their clinical specialties, visit: ¬ uhb.nhs.uk/centre-for-rare-diseases.htm

Topics include: ■ Research career structures ■ Pathways and funding opportunities ■ Grant writing and research advice ■ Getting your results published ■ An opportunity for questions and discussion with senior academics The event, which is chaired by Professor Lorraine Harper and Professor Annie Topping, runs from 09.30 to 16.00 at the Post Graduate Centre at the Queen Elizabeth Hospital site, Birmingham.

For full details of the event, including the programme and registration instructions, please visit www.birmingham.ac.uk/research/ activity/mds/icat/events Enquiries to Charlotte Maybury on: 0121 414 6886 ¬ c.maybury@bham.ac.uk.

We look forward to welcoming you.

See www.uhb.nhs.uk for the latest news

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University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

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DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

Pledge to meet vaccine target

Visiting times Visiting times for inpatient wards were extended earlier this year to improve patient experience and access to the hospital site.

The visiting times for all inpatient wards in both the Queen Elizabeth Hospital Birmingham and the Heritage Building (original QE building), are now 11.00–20.00.

We recognise the invaluable role that visitors play in our patients’ recovery, and it is hoped that extending visiting times will have numerous benefits for patients, visitors and staff, as well as reducing the volume of people coming on to the hospital site at set times.

50–50 Club Staff Lottery Trust employee R Folkes has won first prize of £1,200 in November’s draw of the Birmingham Healthcare 50-50 Club Staff Lottery.

Another UHB employee Kulbinder Kaur won the fourth prize of £50 in the draw.

Other prizes went to colleagues at hospitals who support the lottery.

Half of the entry stakes are reclaimable as vouchers annually which in October included £90 through the National Garden Centre scheme and £1070 for Love to Shop Vouchers are also available for dental charges.

To find out more about how to take part in the draws, which take place on the third Tuesday of every month, contact either your General Office or UHB General Ledger team on ext. 17337.

50-50Club@uhb.nhs.uk to join or claim benefits.

Jonathan Broom gives the flu jab to Emma De-Havilland

The percentage of staff receiving the flu vaccine across the Trust has reached 58% against the target to vaccinate 75% of front line staff against the virus.

Thanks to the brilliant efforts of over 150 peer vaccinators, occupational health, and infection prevention and control, fewer staff will get the flu this year and we’ll be protecting more of our patients, visitors and our colleagues than ever before.

The annual flu fighter campaign has gone from strength to strength in recent years as clinical front line staff realise its potential to ward off the flu and its ability to support those already doing a difficult job. Everyone’s job is a little easier without the worry of flu and the extra pressures it can create.

Interim Chief Nurse at the Trust, Michele Owen, said: “Flu can be passed on without symptoms and it is an unpredictable virus, so we don’t know if or when it will strike, but it remains the best defence we have of an outbreak, and the best way we can stay protected and well this winter.

“Everyone who has had their vaccination this year has made a huge difference to not only their own health by staying protected, but to thousands of vulnerable patients who are more susceptible to developing the severe complications flu can often bring.

“I would like to thank all those key front line professionals and all those involved in delivering this vaccine. I’d also like to thank occupational health and our peer vaccinators who have worked around the clock to deliver an outstandingly well-led campaign.

“The vaccine is fundamental to us all given the nature of our work: we all want to stay well, and we want our patients to stay well, too.”

Patients and carers should also be reminded to ensure they receive their free flu vaccination if they are over 65 years old, are pregnant, or have: ` ` ` ` ` ` ` `

Asthma Heart disease or heart failure Liver disease Kidney disease Diabetes A weakened immune system Neurological diseases Problems with their spleen function

Don’t put it off – get your jab for free from your GP or pharmacist and stay well this winter.

Choose well.

For further information on how you can stay well this winter, visit the NHS Choices website ¬ www.nhs.uk/StayWell

Patients and visitors now have access to a free WiFi network through a service funded by QEHB Charity.

Staff are being asked not to use this network as the bandwidth has a finite capacity – if staff use it, this will impact on the level of service which patients and visitors receive.

The new WiFi network is available at the following locations: ■ ■ ■ ■ ■ ■

Queen Elizabeth Hospital Birmingham Nuffield House Heritage Building (majority of areas) Haematology Clinic Post Graduate Centre The Learning Hub

To connect, just search for a network called QEHBCharity-guestWiFi, enter your email address and then agree to the terms and conditions.

All of those receiving the flu vaccination across the Trust are all still in with a chance to win one of twelve £25 Sainsbury’s Vouchers, courtesy of QEHB Charity. So far, the winners are:

(L-R) Louise Hopton and Helen England

Free Wi-Fi network

` ` ` ` `

Hilda Lauder, Housekeeping Assistant Nsikan Coker, Staff Nurse Julma Valdex, HCA Penelope Tirona, Staff Nurse Christina Larkin, Staff Nurse

Keep up with UHB online   

uhb.nhs.uk facebook.com/QEHBofficial twitter.com/uhbcomms

See www.uhb.nhs.uk for the latest news

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University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

Why it is good to talk about organ donation The NHS Organ Donor Register is a personal choice but, knowing that you could save up to nine lives, what will you do. Waste or Save?

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Join the NHS Organ Donor Register today and tell your loved ones – don’t leave anyone in any doubt about your decision!

¬ www.organdonation.nhs.uk/ wasteorsave/#timetosign  www.facebook.com/nhsorgandonor  Twitter: @NHSOrganDonor  Instagram: @nhsorgandonor  www.youtube.com/user/ NHSOrganDonation

Launch of specialist service for families The West Midlands Familial Hypercholesterolaemia Service (WMFHS) has launched.

University Hospitals Birmingham NHS Foundation Trust (UHB) hosts five Familial Hypercholesterolaemia (FH) specialist nurses, who will deliver the service throughout the West Midlands region.

WMFHS is the country’s first region-wide screening service which will see all relatives of people diagnosed with FH given the opportunity to be tested for the condition.

The primary-care based service means GPs and other consultant medical staff will be able to refer patients with FH to the specialist nurses.

FH is an inherited condition, passed down through families and is characterised by high cholesterol levels.

It is the main inherited cause of early heart and circulatory disease if left untreated.

The launch of WMFHS means that if someone living in the West Midlands has an usually high cholesterol level their DNA can be tested for FH genes.

Screenings for FH can also be arranged, when appropriate, for individuals who have had premature cardiovascular disease.

WMFHS is the result of a partnership between NHS England, the 22 West Midlands’ Clinical Commissioning Groups (CCGs) and the British Heart Foundation, and could prevent hundreds of premature heart attacks and strokes.

Elaine George, WMFHS Clinical Programme Manager, said: “Once diagnosed, FH is a manageable condition with cholesterol-lowering drugs and lifestyle changes.”

“The support of UHB, the British Heart Foundation, NHS England and the CCGs has been incredible, and we couldn’t have launched this service without them.”

More information about living with FH can be found on the British Heart Foundation website or the cholesterol charity website Heart UK.

(l to r) David Loughton CBE, Royal Wolverhampton NHS Trust Chief Executive, who presented the award to the team: Richard Laing, Hynek Mergental, Joseph Attard, Yuri Boteon, Jo Grayer, Darren Barton and Professor Darius Mirza

The Liver Research team from University Hospitals Birmingham (UHB) are evidence that working together really does work. In collaboration with colleagues at the University of Birmingham and an industry partner, the team have won an award for Collaboration in Research at the Clinical Research Network West Midlands’ (CRNWM) second Annual Awards.

The Awards, held at the Everyman Cinema, saw trophies presented in 13 categories including Clinical Research Impact, Team of the Year and Collaboration in Research.

The team won for their work on the VITTAL (Viability testing and transplantation of

marginal livers) trial, which aims to achieve safe transplantation of liver grafts that have been rejected because they are perceived to be too high-risk to use.

The trial uses novel technology called Normothermic Machine Perfusion to test the grafts by simulating the conditions organs experience in the body.

If the livers meet a number of predetermined criteria, they can be used by patients on the transplant waiting list, helping to reduce the number of discarded livers and increase the number of transplants performed each year whilst reducing risks to patients.

Jo Plumb, Head of Research and

Development Operations, said: “This award is a great recognition of the liver research team’s amazing hard work , and could really increase the number of organs available for patients awaiting liver transplants.

“This collaboration between our team and colleagues at the University of Birmingham shows the benefits of working together to revolutionise medicine and improve treatments for UHB patients, and will help liver transplant patients nationwide.”

For more information on Research and Development at UHB visit ¬ research.uhb.nhs.uk

Dad’s words of dedication William Laverty, the father of a soldier who was treated at the Queen Elizabeth Hospital, after sustaining serious injuries in 2012 wanted to share a poem. He writes: “It is Remembrance Day and, as every year, I remember with gratitude the care given to my soldier daughter after she was badly injured. I wrote these words following the Remembrance service in the hospital chapel.”

A dedication to The Royal Centre for Defence Medicine, the Queen Elizabeth Hospital Birmingham Twelve months ago to this very day I was in a very different place Holding my little girl’s hand and feeling the pain etched on her face When a Warrant Officer came round the ward and spoke in to each soldier’s ear “It’s remembrance day my comrade and they hold a service here” I looked around that ward and was amazed at what I saw The devotion and the loyalty made me bow my head in awe for the wounded and the injured all rose above their circumstance and each one tried, some vainly, to adopt the soldier’s stance And then my daughter looked at me, with a fierce light in her eyes “Dad I want to be there too, to

Delivering the best in care

say my own goodbyes to those gallant brave, the many, who’ve fought and gone before We must always love and honour those who died for us in war” I thought briefly to dissuade her, but then I held my tongue For in her and in her comrades I saw the spirit of the young and the determination that I saw there, and will forever see was the grit and utter courage that has kept our country free Officers from all the services came to help each daughter and each son and we made a slow procession at the pace of the slowest one I pushed my daughter in her chair, my eyes with tears were blind

At the agony in front of me and the disfigurement behind And then we gathered together, in that hospital chapel hall I looked around so humbled and thought “God bless them all” For each one has a family, a sweetheart, husband, wife and each one deserves to get the chance to live their own full life I listened to the prayers, I joined in with the song and I prayed they’d all recover though their journey might be long Then the chaplain read out some names and it brought another tear The names of those who’d lost their fight in this hospital last year I hung my head, I had no words, I clutched my daughter’s hand my mind was reeling, filled with

sorrow, that only a dad could understand For each name was like an arrow blow, why did they have to die? there but for their courage go the likes of you and I Twelve months have passed, a year has gone since that remembrance act that day Yet the memories that I carry will never fade away they staked their all to fight for us, they made our need their own and for that reason if no other be there when that trumpet’s blown Be there at the Cenotaph when the last post’s being played To say thank you to our forces, and the sacrifice they’ve made.

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DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

I really look forward to hearing more about his fundraising and campaign to promote awareness. Well done Ryan!

Dates for your diary

Jo Bubb Activities co-ordinator

Christmas Memory Walk Cannon Hill Park, Edgbaston 12pm DEC Help to raise funds for QEHB Charity’s Elderly Care Appeal by taking part in a walk down memory lane. This 5km walk will take place in the beautiful surroundings of Cannon Hill Park and will raise money to provide festive added extras for staff, patients and their families at Christmas.

Fancy dress is optional but recommended, dress up in outfits that sum up your favourite era as well as some festive accessories.

2017

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Ryan Raeiszadeh

Young fundraiser lays down chess challenge Twelve-year-old Ryan Raeiszadeh has been very busy raising money to support research into Alzheimer's at the Queen Elizabeth Hospital Birmingham (QEHB) and promoting awareness of the condition to his school friends. Ryan has so far raised over £80 and hopes to raise even more!

Ryan has been raising money at a café near to his home in Edgbaston by asking people to challenge him to a game of chess, with money going to support patients with Alzheimer's at QEHB. Ryan decided that playing chess was a great way to raise awareness as the game is linked to keeping the mind and brain healthy and active, saying: “Chess is a great way to keep your mind active, I enjoy playing it so wanted to challenge people to a game whilst raising money for an excellent cause.”

As well as his chess exploits, Ryan has been giving talks at his school on Alzheimer's as he is passionate about helping others and one day

finding a cure. Ryan said: "I have seen what Alzheimer's can do to someone and the effect it has on family members.

"One day I want to become a neurologist and find a cure or a treatment to prevent this terrible disease. It means a lot to me to be able to contribute to the research into dementia and Alzheimer's. I would like to invite everyone to challenge me in a game of chess to help raise money."

Fundraising Officer at QEHB Charity, Sophie Carroll said: "Ryan is an inspirational young man.

He's incredibly driven, clever and determined.

The money he has raised will support patients at the hospital and I have no doubt that he has a wonderful future ahead of him.

"I really look forward to hearing more about his fundraising and campaign to promote awareness. Well done Ryan!"

Activities co-ordinator at QEHB, Jo Bubb, said: “A huge well-done goes to Ryan for all his hard work in raising money and awareness. It’s really

important that young people are aware of the issues around dementia and I’m so pleased that Ryan is talking to his school friends about it.

“I am proud to be a part of the work that QEHB Charity does to support elderly patients at the hospital, providing activities to keep patients entertained and bringing in special pieces of equipment such as the My Life units that enable patients with dementia to communicate more effectively with staff and loved ones, providing interactive software to help encourage dialogue and aid memory.

“Thanks to the amazing work of fundraisers like Ryan, elderly patients and those with dementia and Alzheimer’s will continue to be supported at the hospital.”

To support Ryan’s fundraising visit: ¬ justgiving.com/ryan-raeiszadeh or to learn more about how QEHB Charity supports elderly patients and patients with Alzheimer’s visit: ¬ qehb.org/elderlycare

Radiotherapy tea bar raises £10,000 The Radiotherapy tea bar is open five days a week and sells a selection of hot drinks, biscuits and sandwiches for patients to enjoy whilst waiting for their appointments.

All profits from the tea bar go directly towards providing ‘added extras’ for the Radiotherapy Department, over and above what the NHS can provide.

The tea bar is celebrating having raised an incredible £10,000 in less than a year. The tea bar is run by volunteers, Sukh Devi, Jean Mannan and Liz Moran, who combined have volunteered in the department for 47 years.

Carol Cole, Radiotherapy Administrator said: “Everybody loves the tea bar. We see lots of patients through our department and, due to the nature of the procedures, many have to stay a long time. Being able to have a cup of tea and a biscuit, and chat to the lovely volunteers can really take their minds off being in hospital.”

For more information and to book contact ƀ charities@uhb.nhs.uk ¬ qehb.org/events Birmingham Hospitals Christmas Carol Service 2017 St Philip’s Cathedral, DEC Birmingham Doors 7pm for 7.30 start Warm up your singing voice and come along to the annual Birmingham Hospitals Carol Service and watch performances from local school and community choirs, as well as a band. All of the proceeds from the service will go to support QEHB Charity’s Christmas Campaign which provides support to patients in hospital over the festive period.

Tickets cost £7 for adults and under-14s go free.

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To book your tickets contact ¬ qehb.org/events Festive Jumper Day Join QEHB Charity and wear a festive jumper to help fund DEC Christmas trees for every floor in the hospital, festive chocolate hampers for the staff and Christmas gifts for children with cancer. If you are a member of staff who can’t wear a festive jumper then why not slip on some festive socks? Just drop your £1 into the Fundraising Hub or donate online via qehb.org/donate. You can take part in festive jumper day wherever you are; why not persuade your colleagues or your school to take part?

2017

15

To find out how to get involved contact ƀ sophie.carroll@uhb.nhs.uk

GET INVOLVED! To find out how you can support the work of QEHB Charity get in touch with the team:

(l to r): Tea bar volunteers Sukh Devi and Jean Mannan

¬ qehb.org ƀ charities@uhb.nhs.uk  @QEHBCharity  @QEHBCharity  @QEHBCharity

To find out more about how you can support QEHB Charity, please visit qehb.org or contact the QEHB Charity team on 0121 371 4852

8

University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

Celebrating the Best in Care Awards 2017 The worthy winners received certificates and prizes presented by a host of famous faces including Iain Mackay – Principal Dancer with Birmingham Royal Ballet, ITV’s Mark Gough, BBC2 series producer Jamie Seal, Heart fm’s Steve Denyer and local poet and broadcaster Charlie Jordan.

This year a number of new award categories were introduced to better represent the variety of roles staff undertake at QEHB. The first ‘Supporting Our Services Award’, which aimed to recognise those corporate functions that enable frontline teams to perform, was awarded to divisional finance managers, Bal Malhi and Himesh Patel.

Speaking of their achievements, Chief Operating Officer, Cherry West said: “Their work is absolutely crucial to help the Divisions to plan their activity and improve quality and efficiency of frontline clinical services which ultimately benefits both our patients and staff.”

The newly-named Patricia Taylor ‘Colleague of the Year Award’, which recognises those who make a colleague’s life easier – in memory of the first Best in Care winner Pat Taylor – was presented to stroke specialist nurse and birthday girl, Lucie Dews.

This year’s ‘Chair’s Award’ was presented to Vicky Cooke and the QEHB+ who have reduced the Trust’s reliance on external agencies to meet staffing needs and have been instrumental in implementing a new rostering system.

The Radiotherapy Department were awarded the Chief Executive’s Award for Innovation having out-performed all other NHS trusts in successfully recruiting and treating patients, offering patients from the West Midlands and beyond innovative treatments not available elsewhere in the region.

The stage is set for the big night

All of the finalists have demonstrated the Trust’s vision and values, have improved services for our patients and should be very proud of their achievements. Congratulations and thank you to everyone for their endless enthusiasm and commitment.

Dame Julie Moore Chief Executive Via a deeply heartfelt letter, the crowd heard about the exceptional support that winning consultants Dr Will Lester and Dr Alex Richter had given to a patient with a rare condition over the course of several years as they collected the prize for Best in Clinical Care.

The most poignant moment of the evening was the Chief Nurse Award, which was presented by the late Chief Nurse Philip Norman’s partner Jason, to the praiseworthy winners neuro-rehabilitation specialist nurses Amy Shapiro and Marian Byrne.

There were scenes of jubilation as the Theatres team won the Behind the Scenes Award, which was revealed through dramatic footage filmed over several months in QEHB theatres, for the BBC2 documentary series Operation.

The evening culminated in the Outstanding Achievement award which was presented to the Oceano PAS Project Team after they successfully delivered a new bespoke patient administration system in July this year.

Speaking of this year’s winners, UHB’s Chief Executive Julie Moore said: “The Best in Care Awards is my favourite event of the year and is by far one of the most inspiring.

“At a time when the NHS is constantly being scrutinised, these awards highlight some shining examples of how individuals and teams go above and beyond to provide extraordinary care.

“All of the finalists have demonstrated the Trust’s vision and values, have improved services for our patients and should be very proud of their achievements. Congratulations and thank you to everyone for their endless enthusiasm and commitment.”

Turn to the centre pages to see all of the winners from the Best in Care Awards 2017

Best in Care finalists take to the stage

Finalists celebrating at the special ceremony

Best in Care Awards 2017

WINNERS Governors’ Volunteer of the Year Award

Behind the Scenes Award

Chief Nur

Sheila Garlick

Theatres

Recognising years of dedication to the Endoscopy team and her legendary lemon drizzle cake

In recognition of their extensive work on reducing waiting times for cancer patients

QEHB Charity Supporter of the Year Award – Internal

QEHB Charity Supporter of the Year Award – External

Karen Johnson and the Estates Team

Brian Hanson

For supporting the Charity’s fundraising events and the creation for the Charity Hub in QEHB’s atrium

In recognition of more than a decade of selfless devotion to the hospital and Charity as Chair of Trustees

Amy Shapiro an

For providing exceptional suppo improving outcome

Collaborat

Umb

To recognise the exceptional com with healthcare providers ac

Brighter Futures Award

Best in Clinical Care Award

Rebecca Hoskins

Will Lester and Alan Richter

In recognition of her unwavering dedication to providing mental health education

For going above and beyond to ensure patients with rare complex conditions have seamless care and support

The Best in Care Awards are held thanks to the generous support of Que

rse Award

Training, Education and Wellbeing Award

Supporting our Services Award

Diabetes Nurse Specialists

Bal Malhi and Himesh Patel

Recognising their commitment to improving the lives of diabetes patients and supporting nursing staff

For going beyond their traditional roles to support operational teams in business development

Pat Taylor Award for Colleague of the Year

Chair’s Award

nd Marian Byrne

ort to the neuro-rehab team and es for spinal patients

tion Award

Lucie Dews

Vicky Cooke and QEHB+

For inspiring others through her compassion, dedication and commitment to nursing

Recognising the team’s efforts in reducing external agency spend and successfully implementing Allocate

brella

mmitment to partnership working cross Birmingham and Solihull

Team of the Year Award

Chief Executive’s Award for Innovation in Practice

Mark Garvey and Infection Control Team

Radiotherapy

For leading the way nationally in water quality and reducing infections contracted by patients through water supplies

In recognition of providing an outstanding regional service and potentially life-saving treatments to cancer patients

een Elizabeth Hospital Birmingham Charity. Find out more at qehb.org

Best in Care Awards 2017

WINNERS

Outstanding Achievement The culmination of several years’ commitment and dedication to ‘getting it right’ was rewarded at the Best in Care Awards with an Outstanding Achievement Award for the Oceano PAS Project Team.

The team delivered a bespoke new administration system to handle more than 1,500 clinics, over 100,000 patient appointments a year and more than 1.5 million patient records.

Speaking at the ceremony, Executive Director of Strategic Affairs, Kevin Bolger described the huge effort displayed in creating the system: “Oceano PAS is the front-end application that the Trust sees, but behind that application is an abundance of knowledge, experience, technical skill and dedication which is crucial to the running of the organisation – without the team and their work, we could not book appointments, run clinics, send letters or arrange for patients to come in for treatment. ”Replacing one such system with another product, would in itself be impressive; however they have not only replaced a PAS but created one that is designed to meet the needs of the Trust, improve data quality and improve the way in which the Trust manages patient pathways for some one million-plus patients.

The Oceano PAS team

“During the go-live weekend itself, the team worked tirelessly round the clock, every day, to ensure the meticulous planning and testing was executed – only stopping for quick breaks and even sleeping in their offices to ensure they were available at any time to support the staff on the ground.”

“The Oceano PAS Project Team has completed a phenomenal task in designing, building and implementing a new patient admin system for the Trust.”

The Oceano PAS Project Team has completed a phenomenal task.

Kevin Bolger Executive Director of Strategic Affairs

Collaboration Award In a Best in Care first, the Trust’s sexual health service Umbrella was presented with a special Collaboration Award to recognise the extensive partnership working the service has achieved since its inception in August 2015.

Umbrella employs 300 staff and provides services across Birmingham and Solihull and has fostered partnerships with 132 pharmacies, 92 GP practices, and seven community centres across the city.

It has also developed working relationships with 37 separate community organisations throughout Birmingham and Solihull to enable the team to reach, often the most vulnerable in society, to provide much-needed advice and treatment.

Chief Executive, Dame Julie Moore, said: “Umbrella embodies how, through a collaborative approach and the willingness to work in partnership, we can improve the lives of patients and service users across the city; this is very much what the Sustainability and Transformation Partnership is all about, and we should learn from their example.”

The Umbrella team

Umbrella embodies how, through a collaborative approach and the willingness to work in partnership, we can improve the lives of patients and service users across the city.

Dame Julie Moore Chief Executive

13

DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

Scientists share insight into their work

(l to r): The Medical Physics team take time to share their knowledge

Members of the Medical Physics team recently visited Edgbaston High School for Girls to celebrate International Day of Medical Physics (IDMP).

At the event, over 150 students took part in the interactive workshops, which showcased different specialisms within medical physics.

Imaging with non-ionising radiation was demonstrated by phantom babies and MRI scans of chocolate bars.

Another workshop demonstrated the principles of radiation protection through nerf guns and Velcro vests.

The theme of this year’s event, the 5th annual IDMP, was ‘Women in Medical Physics’, celebrating the 150th birthday of Marie Curie.

The event was organised by Debra Balderson, Healthcare Science Education Lead, and medical physics staff and trainees including Martyn Booth, Matthew Gardner, Ngonidzashe Michael Katsidzira and Davinder Shirgill.

The workshops were staffed on the day by volunteers from the Radiation Protection Services (RRPPS) and Radiotherapy Physics teams, as well as trainee medical physicists.

Matthew Gardner, Clinical Scientist, said: “These outreach events are a great way to show people that the NHS is not just doctors

and nurses. Medical physics often goes on in the background and our hope is to raise public awareness, in particular of the variety of scientific roles available in the NHS.�

The Medical Physics team works closely with the Institute of Physics and Engineering in Medicine (IPEM) to organise workshops, as well as equipment and leaflets for schools, showing the opportunities in medical physics, including career opportunities in the field.

Anne Lacey, Head of Science at the school, said: “The students really enjoyed the day and loved the activities. “They found out a lot about opportunities they never knew existed.�

Other outreach events organised by the Medical Physics outreach team include schools talks and career events.

The outreach team has been successful over many years, and at the 2015 NHS England Healthcare Science Awards scooped the runner-up prize for the Special Award for Public Engagement.

For more information on Medical Physics outreach at UHB, contact ƀ Matthew.Gardner@uhb.nhs.uk

Groups offer help: Patients, families and staff can turn to support from a range of groups at the Trust ALOPECIA Impartial information and mutual support to cope with hair loss Jenny: 07760 95885, 0121 440 5794. jen@araucaria.demon.co.uk www.alopeciaonline.org.uk

GROWN-UP CONGENTIAL HEART PATIENTS’ ASSOCIATION Supports young people and adults born with a heart condition.

0800 854 759.

PAIN FATIGUE SUPPORT Meets first Thursday of the month. Noon to 2pm, Erdington Methodist Church.

0300 330 0640 painfatiguesupport@hotmail.co.uk.

ANN CONROY TRUST Support/education for patients living with Syringomyelia & Chiari malformation. www.annconroytrust.org 0300 111 0004

HEADSTART BIRMINGHAM Aneurysm and Arteriovenous Malformation Support Group.

Meetings are held on the first Friday of the month 7pm–9pm. Seminar room in outpatients department at QEHB. Patricia Hewlett 0121 459 7147

PATIENTS’ READING GROUP Meets Tuesdays, Weoley Castle Library. 2pm–3.30pm.

To book: 0121 464 1664.

BECHET’S SYNDROME SOCIETY 0845 130 7329 info@bechetsdisease.org.uk. www.bechets.org.uk Birmingham contact: 07886 304018 anishaz@hotmail.co.uk

HEADWAY Acquired brain injury drop in service. Wednesdays 1.30pm–4.30pm wards 407, 409 & 411. 4.30pm–5.30pm. Second floor restaurant, QEHB. 0121 457 7541.

BIRMINGHAM AND DISTRICT TINNITUS GROUP Practical support and advice for sufferers including group sessions and newsletters c/o Birmingham Institute for the Deaf, Ladywood Road, Edgbaston, Birmingham, B16 8SZ. Eileen: 01384 831032 info@tinnitusbham.org.uk BREATHE EASY – THE SUPPORT NETWORK OF THE BRITISH LUNG FOUNDATION For everyone living with lung disease. Birmingham South Group meets monthly at Moseley Hall Hospital 2–4pm 03000 030 555 www.blf.org.uk BRITISH ACOUSTIC NEUROMA ASSOCIATION (BANA) BANA’s friendly West Midlands Group meet 3 or 4 times a year for mutual support, information exchange and to hear talks by specialist guests. admin@bana-uk.com 01246 550 011 www.bana-uk.com BRITISH SJÖGREN’S SYNDROME ASSOCIATION Support group for sufferers of the auto-immune rheumatic disease.

0121 478 0222 office@bssa.uk.net BSSA, PO Box 15040, Birmingham B31 9DP BUSY Bs Support group for people with stomas and bowel disease.

0121 627 8343.

HAEMATOLOGY SUPPORT GROUP Meeting at the Centre for Clinical Haematology on a monthly basis for information, social events, friendship and mutual support.

07766 875111 Haematologys@yahoo.co.uk.

HAEMOCHROMATOSIS WEST MIDLANDS SUPPORT GROUP Offering support and raising awareness. We hold regular local meetings.

0121 457 8986 info@HaemochromatosisWM.org.uk www.HaemochromatosisWM.org.uk HOME FROM HOSPITAL CARE Free support to Birmingham patients on discharge from hospital Including information, shopping, befriending and respite care. 0121 472 4499.

INSULIN DEPENDENT DIABETES TRUST Listening to people with diabetes and their carers. 01604 622 837 enquiries@Iddtinternational.org www.iddtinternational.org KIDNEY PATIENTS’ ASSOCIATION Runs local groups across the West Midlands. 01922 644 982 nick.flint@live.com www.kidneymatters.co.uk

CYSTITIS & OVERACTIVE BLADDER FOUNDATION Advice line: 0121 702 0820 info@cobfoundation.org www.cobfoundation.org

LARYNGECTOMY SUPPORT GROUP Meets monthly at British Legion social club, Quarry Lane, Northfield.

A patient led group. Organised speakers at each session.

0121 627 2360 or 0121 627 2248.

DIABETES UK Regular support group meetings in King’s Heath for people with diabetes, family members and friends. www.diabetes.org.uk/In_Your_Area/Midlands and follow link to Birmingham janet.davenports@gmail.com

LET’S FACE IT Support group for people with any form of facial disfigurement 01843 833 724.

DIGNITY IN CARE SUPPORT GROUP The group run the Memory Lane CafĂŠ for patients with cognitive impairment and their carers. CafĂŠ is open Wednesday afternoons. memorylanecafe@uhb.nhs.uk www.dignityincare.org.uk D.I.S.C (DEMENTIA INFORMATION & SUPPORT FOR CARERS) A service offered specifically for CARERS of people with confusion and memory (DEMENTIA) problems. 0121 553 6483 carers@discbirmingham.co.uk www.discbirmingham.co.uk FACIAL PALSY UK Facial Palsy UK have launched a Midlands support group for any adult affected by facial paralysis, whatever the cause. lorraine@facialpalsy.org.uk 0300 030 9333 GET-A-HEAD Fundraising and support group for patients who have had head and neck cancer.

0121 371 5046 www.getahead.org.uk

LOOKING FORWARD – GYNAE-ONCOLOGY SUPPORT GROUP Support group for those with a diagnosis of gynaecological cancer. Meets monthly at City Hospital.

Catherine Spencer 0121 507 5511 MILITARY PATIENTS Military patients will be visited by a representative from the Royal Centre for Defence Medicine (RCDM) who will attend to their administrative, welfare, pastoral and spiritual needs.

NATIONAL RHEUMATOID ARTHRITIS ASSOCIATION Birmingham: www.brasg.org.uk National: www.nras.org.uk Heart of England group: 01628 823 524 OESOPHAGEAL PATIENTS ASSOCIATION (OPA) National charity offering support and information to patients and carers affected by oesophageal and stomach cancers. Birmingham group hosts two meetings per year.

0121 704 9860 enquiries@opa.org.uk www.opa.org.uk

PITUITARY FOUNDATION This group for patients, carers and friends meets at Queen Elizabeth Hospital Birmingham. For details of the dates of the meetings please visit our website birminghampituitarygroup.weebly.com 0845 450 0375 QE LIVER TRANSPLANT SUPPORT GROUP The group meets at 7.30pm on the 3rd Monday of every month (except July and August) in the Faith Centre, Meeting Room level 1, QEHB. 0121 627 2089 or 01902 679 333 (after 7:30pm).

ROY CASTLE LUNG CANCER SUPPORT GROUP Held 1st Tuesday of every month, Birmingham Heartlands Hospital.

0121 424 1433 Lynne Reaper.

THE NATIONAL OSTEOPOROSIS SOCIETY The National Osteoporosis Society runs a local support group based in Birmingham. 0121 429 7366 www.nos.org.uk THE STROKE ASSOCIATION Supporting people affected by stroke. 0303 303 3100 (Mon–Fri, 9am–5pm) info@stroke.org.uk www.stroke.org.uk TRACHEOTOMY SUPPORT New group for patients following tracheotomy. 0121 627 2248.

VASCULITIS SUPPORT GROUP WEST MIDLANDS (VSGWM) For sufferers of Systemic Vasculitis (e.g. Wegener’s granulomatosis) as well as support for carers. The VSGWM circulates useful information and ideas, with friendly meetings held at least once a year. 0121 243 5621.

WEST MIDLANDS BRAIN TUMOUR SUPPORT GROUP Meets in the Faith and Community Centre, first floor, QEHB on third Monday of the month, noon to 2pm. Sue Wreglesworth: 0771 7175 236. sue.wreglesworth@braintumouruk.org.uk WILSON’S DISEASE SUPPORT GROUP – UK National charitable group offering support and information to patients with Wilson’s disease and their families. For information and local support contact jerry@wilsonsdisease.org.uk www.wilsonsdisease.org.uk YOUNG ADULTS CANCER SUPPORT GROUP Is run by a group of young adult cancer patients to offer support for people who have similar needs. No strict age limit but current members in their 20s–40s.

Meetings usually held last Wednesday of month at The Plough, Harborne.

Vicky Stock: 0784 589 7760 stock.vicky@yahoo.co.uk

Steps have been taken to ensure this information is up to date, but please contact the group directly before undertaking a journey.

Support group coordinators can email revisions to their entry to: communications@uhb.nhs.uk.

Please mark the email – support group revision.

See www.uhb.nhs.uk for the latest news

14

University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

BHBN PROGRAMME SCHEDULE BHBN Hospital Radio broadcasts patient requests, music, news, live sport and a range of speciality programmes to NHS hospitals across Birmingham. The station, founded in 1952, is based in new studios in the Heritage Building (original Queen Elizabeth Hospital), they are on air 24 hours a day. They can also be heard via their website www.bhbn.net and the TuneInRadio app.

Fun at the core of QEHB’s first Apple Day

MONDAY 4pm 5pm 7pm 8pm

Music from Stage and Screen - Miranda Burns Good Vibrations – Donna Joseph ** Hospital Request – Imogen Danworth-Warby

The Evening Show – Dale Hobson TUESDAY

4pm 6pm 7pm 8pm

Playing it Cool – Pete Bayliss ** Easy Listening – Kelly Howell Queen Elizabeth Hospital Requests – - Nick Whitehouse The Evening Show – Paul Millington WEDNESDAY

4pm 6pm 7pm 8pm

The Rock Years – James Chew** Words & Music – Brian Henderson Good Hope Hospital Requests Paul Stanley The Evening Show – David Elliot THURSDAY

5pm 7pm 8pm

Thursday Tea Time Show– Bill & Jo ** Solihull Hospital Requests Penny-Jane Bourne The Evening Show – Chris Friday FRIDAY

4pm 6pm 8pm 10pm

Let’s Get Quizzical – Emma Boydell** Pick & Mix – Brendan Delaney The Evening Show BHBN Country – Dave Horton CBSO Concerts when broadcast are on Fridays from 7pm

SATURDAY 7am 9am 11am 1pm

Weekend Breakfast – Dave Horton BHBN Gold – Colin Monnaf** The Frock Show – Sarah Morris Queen Elizabeth Hospital Requests – Anita Shah, Michelle Woodhouse (Military Ward) (Alternate Weeks)

2pm

Birmingham Sport Live Commentaries from Villa Park, St Andrews or Hawthorns

6pm 8pm 9pm

Saturday Disco – Marky B Soul Train – Peter Bayliss The Reggae Selection SUNDAY

Laid Back Sunday – Bill Waldron Kitch & Kool – Brendan Delaney Mystery DJ / Music Selection The Sunday Bash – Graham Allen 1pm sponsored by Psychotron Records Hospital Requests and Duets From 4pm The Decades – Shaz Hill 6pm Asian Mix – Raveeta Banger 8pm The Evening Show – Doug Jackson 10pm BHBN Classical Collection 8am 10am Noon

PROGRAMMES MARKED ** SPONSORED

BY AURIGA SERVICES ALL OTHER TIMES - THE BHBN MUSIC SELECTION – including the light lunch at 1pm. the elevator zone at 3pm weekdays & three hours of late night love songs from 11pm. Available on channel 9 on the premier bedside units and in all parts of the hospital by logging onto the QEHB Charity guest wifi and following the listen live links on bhbn.net bhbn.net

to donate:

Family fun at the Trust’s first Apple Day

QEHB marked its first apple day with hundreds of people from the local community, staff and patients coming together outdoors to celebrate the humble apple.

The free family event in October featured entertainment and an abundance of applerelated activities including apple juicing, competitions and an orchard trail around the hospital’s 100 fruit trees.

Held near the Main Entrance to QEHB, alongside the regular Farmers’ Market, visitors were able to discover many of the Trust’s green spaces including the woodland walk, food growing space and wildflower meadow.

Freshly pressed apple juice was also on offer to visitors, alongside Green Ape’s Bicycle Smoothie Maker that allowed children and adults to pedal their way to create a delicious fruity drink.

Planted in 2015 by groups of volunteers and hospital staff, the QEHB orchard is one of 10 community orchards planted across Birmingham as part of the ‘Helping Britain Blossom’ initiative, led by national charity The Orchard Project.

The day’s events saw families able to build bee-hotels to boost wildlife on the hospital grounds and play games such as the ‘Human Fruit Machine’, as heard on BBC Radio 4’s, The Archers.

The Orchard Project’s Alistair Waugh, based at QEHB, said: “We believe that orchards are a powerful way to bring people together to create green spaces and build healthier, happier and more sustainable communities.

“There’s something magical about fruit trees.

Our vision is to share the magic of orchards with communities across the country by helping local people create, restore and access orchards which they can enjoy and use for good.

“Events such as apple day really bring people together in a healthy and fun way. Together, we want to help Birmingham and Britain blossom!”

Delivering the best in care

We believe that orchards are a powerful way to bring people together to create green spaces and build healthier, happier and more sustainable communities.

Alistair Waugh The Orchard Project Entertainment was provided by Brummie poet and musician, Spoz, who authored many poems for those attending. Birmingham Friends of the Earth and Martineau Gardens also attended to highlight their community gardens, projects and campaigns for a better, greener environment for all.

Upcoming event 2017

JAN

Wassail 6pm

13

Join a noisy celebration and procession through the orchards and gardens to wish good health to the orchards for the coming year - bring drums, whistles and neighbours!

Duration: 1.5hrs For all activities, meet at the Main Entrance, QEHB. Look out for further information on our ¬ uhb.nhs.uk ƀ alistair@theorchardproject.org.uk

15

DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

Opening Hours Mon, Wed, Fri | 9am-5pm Tue, Thu | 9am-8pm

0121 471 3377 • www.jddentalpractice.com

110 Raddlebarn Road, Selly Oak B29 6HH

HURRY BOOK TODAY TO IMPROVE YOUR SMILE! Offer expires 31st January 2018

Accepting New NHS Patients Same day appointments available

20 minute Scale & Polish only £30 Christmas offer £100 off Home teeth whitening kits Crowns ♦ Veneers ♦ Inlays & Onlays ♦ Dentures Quick Extractions ♦ White Fillings ♦ Tooth Whitening ♦ Bridges Scale & Polish ♦ Air Abrasion ♦ Children’s Dentistry Restorative & Cosmetic Dentistry

Offering 10% off Private Treatments to All NHS Staff (excludes hygiene treatments) Valid ID Required. Please quote QE18

16 Patient steps up to fundraising challenge

Malcolm Bruce with daughter Clare

A vasculitis patient at the NIHR/Wellcome Trust Clinical Research Facility (CRF), part of University Hospitals Birmingham (UHB) completed the Birmingham half-marathon earlier this year, to raise money for the charity that helped him.

Malcolm Bruce, 56, was diagnosed with vasculitis, an autoimmune disease which attacks the blood vessels, in 2015 but is now in remission and had read that doing exercise could reduce fatigue, a common symptom of vasculitis.

Malcolm said: “The team at the Clinical Research Facility are wonderful, special people, and I really want to thank them.”

“Their encouragement, along with the support of Vasculitis UK and my family, has really helped me come to terms with having vasculitis.

“I started just walking round a local lake with walking sticks, and now I’ve managed a half-marathon. It still hasn’t sunk in that I completed a whole half-marathon, but I’m already starting to plan more goals for next year.”

“I want to do anything I can to help and thank Vasculitis for their continued support.”

Malcolm also attends a local support group, Vasculitis Support Group West Midlands (VSGWM), which was started in the mid-90’s when Margaret Gentle, a retired nurse, realised there was limited support outside the NHS for those with the disease.

In recent years, thanks to the availability of information online and the expansion of Vasculitis UK, attendance at the annual meeting has fluctuated, with the most recent meeting having over 60 attendees.

Linda Coughlan, CRF Research Nurse, said: “I met Malcolm at the last VSGWM meeting, where I spoke about an observational study, Fab-V, which will see whether increasing physical activity in patients with ANCA vasculitis will reduce fatigue.”

“We don’t know why vasculitis is associated with fatigue, but in some patients increasing activity can really help.”

“Completing a half-marathon with vasculitis is a brilliant achievement, and the whole team at CRF are very proud of Malcolm.”

Visit ¬ vasculitis.org.uk for more information on vasculitis.

For more information on the NIHR CRF contact ƀ Linda.Coughlan@uhb.nhs.uk or visit ¬ research.uhb.nhs.uk/crf/

University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

Ramadan trial aids diabetes patients Researchers are appealing for members of the local Muslim community to take part in a study on the effects different medications have on people who are intending to fast for Ramadan.

During the month of Ramadan Muslims are required to fast from sunrise to sunset, which, with the holy month falling in May and June next year, could mean up to 14 and a half hours without eating or drinking. Going without food and drink for such long periods poses an increased risk for those with Type 2 diabetes, with the potential for blood sugars dropping to dangerously low levels.

Although Islam exempts ‘sick’ people from the duty of fasting, many Muslims with diabetes do not consider themselves to be sick and are keen to fast. There have, however, been significant advances in glucose lowering therapies during the past 10 years, with the potential for supporting safer fasting.

The ‘Can Do Ramadan’ study aims to compare the use of one of these new drugs, Canagliflozin, against current standard dual therapy approach using sulphonylurea-based drugs alongside metformin.

The team from Birmingham, led by Professor Wasim Hanif, is working with colleagues from the University of Leicester, and want to hear from Muslims with Type 2 diabetes who intend to observe Ramadan and would be willing to be part of the study.

“Can Do Ramadan is an important study in patients who are fasting for Ramadan with Diabetes,” said Professor Hanif. “It tries to answer the question as to the suitability and safety of medicines used when patients are fasting. University Hospitals Birmingham is a

Prof Wasim Hanif with research nurses Debbie Smith, Gurvinder Gill and Anthea Williams

recognised global leader in research on patient fasting during Ramadan.

“This has only been possible with the support of our patients and the larger community. We hope to get the same support and participation of our patients and the community in this study.”

Anyone with tablet-controlled Type 2 diabetes

who is over the age of 25 may be eligible to take part in the study, which will involve two to three visits to QEHB before Ramadan and two more afterwards.

For more information, contact Debbie Smith or Gurvinder Gill by calling 0121 371 4707.

Genomics work in spotlight

Lord Willis

Lord Willis of Knaresborough and Professor Lisa Bayliss-Pratt, Chief Nurse and Interim Regional Director for London and the South East at Health Education England, visited the Institute of Translational Medicine (ITM) to see the work of the West Midlands Genomic Medicine Centre (WMGMC).

Lord Willis chairs the Health Education England Genomics Education Programme nursing and midwifery roundtable, which has discussed ways to embed genomics within nursing and midwifery professions.

Lord Willis and Prof Bayliss-Pratt, who were joined by members of the Genomics Education Programme at Health Education England, were

Delivering the best in care

keen to visit a genomic medicine centre to see how nurses and midwives were supported to understand the impact of genomics on their roles.

The WM GMC team showcased the range of work being developed and undertaken in the region, including the development of data and information sharing pathways to improve the quality and management of patient care and the use of genomic data to improve the diagnosis and treatment of disease.

The ITM is a world-class clinical research facility, led by Birmingham Health Partners, a partnership between between the University of Birmingham (UoB) and three major teaching hospitals; University Hospitals Birmingham NHS Foundation Trust (UHB) and Birmingham Women’s and Children’s NHS Foundation Trust (BWC). Lord Willis said: “I was hugely impressed with the progress being made at the WM GMC towards making the use of genomic data a vital tool in the identification and ultimately the treatment of a variety of serious conditions.

“It is rare to find a group of colleagues from such a range of backgrounds and disciplines working with such common purpose and with such effect.”

Lord Willis and Prof Bayliss-Pratt also visited the Centre for Rare Diseases clinic, on the ground floor of the ITM, where they spoke to a patient visiting the clinic with his wife.

Lord Willis also met with members of the

multidisciplinary clinical staff including Dr Will Bradlow, Consultant Cardiologist and Rachel Hornabrook, Genomics Project Nurse Manager.

Charlotte Hitchcock, one of three West Midlands Genomics Ambassadors for the 100,000 Genomes Project, gave a talk on the crucial work the Genomics Ambassadors do in raising awareness of and recruiting patients for the project.

A presentation on Combining Fetal and Genomics Medicine was given by Elizabeth Quinlan-Jones, Specialist Midwife in Fetal and Genomic Medicine.

Hilary Fanning, Director of Research Development and Innovation at UHB, said: “It was a pleasure to have the opportunity to share the wide range of clinical service transformation activities taking place in the West Midlands, supported by the WM GMC. “It was also great to share our thoughts on workforce development required to support emergent changes in healthcare delivery.”

The West Midlands Genomic Medicine Centre, a collaboration of 18 NHS Trusts which is delivering the 100,000 Genomes Project across the region and is led by University Hospitals Birmingham, which runs QEHB. For more information on the 100,000 Genomes Project visit ¬ westmidsgmc.nhs.uk

17

DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

RESEARCH NEWS Meet Annie Topping, Professor of Nursing What’s your role at UHB? I have two roles at UHB and my post is joint with the University of Birmingham. The first is overall responsibility and strategic leadership for the non-medical (nursing, midwifery, allied health professions, pharmacists and healthcare scientists) clinical academic careers work.

In real terms this is about teamwork as all of us in the integrated clinical academic office make a contribution providing support to those staff aspiring to develop a role including research.

The second is designing and undertaking research. I am particularly interested in the impact of healthcare interventions and service design on patient and organisational outcomes.

(l to r) Jenny Hiley, Charlotte Maybury, Dr Amelia Swift, Professor Annie Topping, Charlotte Begg and Ross Edgar

Research for everyone: Improve patient care Research is for everyone: combining a career in research and clinical practice to improve patient care | 5

At UHB, our aspiration is to create an organisation that is research rich, where staff are able to appreciate and make use of research. In turn, patients receive the best evidence based care and can participate, if they so wish, in research.

The pyramid shown right represents how the team intends to do that.

All of these activities are supported The Integrated Clinical Academic Office provides a signposting and advice service for UHB clinical staff (and staff with University of Birmingham Honorary contracts) interested in undertaking their own research and pursuing a clinical academic career.

They support doctors and also non-medical staff (often referred to as NMAHPPS, or Nurses, Midwives, Allied Health Professionals, Pharmacists, Scientists, as well as others).

■ Develop a good application for formal clinical academic training pathways ■ Develop your research project in preparation for approval or funding application ■ Prepare for interviews ■ Connect with the most appropriate supervisors and mentors ■ Develop your skills as an educator and leader

Support career development of (future) research leaders Provide training and development to enable aspiring researchers Identify and support research talent

Build skills to participate in audit, quality improvement, and research

Make research every clinician’s business

The ICAO will provide support for staff to: ■ Decide what you want to do ■ Identify the skills you already have and those that you need to acquire ■ Identify tasks that will help you to get where you want to be (e.g. publishing) ■ Identify funding sources ■ Identify the right training sessions and programmes

For further information on the office and how to contact us: ¬ uhbeducation/research ƀ clinicalacademics@uhb.nhs.uk Please see our new brochure: ‘Research is for Everyone: Combining a career in research and clinical practice to improve patient care’, which can be downloaded from our website

Staff take opportunities to develop their research skills Nicky Pettitt, Teenage Cancer Trust Lead Nurse.

Nicky has been working as the Teenage Cancer Trust Lead Nurse for five years. She is passionate about ensuring that we see the young person first, cancer diagnosis second, attempting to adapt health services to fit the young people, not vice versa.

She is aware that a robust evidence base is needed for service development in Teenage and Young Adult (TYA) cancer services and would like to develop her own research skills to complement her clinical expertise and leadership skills.

With this in mind she applied for and was accepted onto the West Midlands Clinical

Academic Internship Programme (CAIP), hosted at UHB. (for more information please visit the ICAO website) “I see the Clinical Academic Internship Programme (CAIP) as the first step on a much longer academic career journey.

“I hope that by providing a supportive learning opportunity, delivered by experienced Clinical Academics from both within QEHB and University of Birmingham, the CAIP will increase my research knowledge and skills.

“I want to be a research champion, not solely a TYA cancer champion.

“By learning formally about research methodologies I aspire to identify and challenge care delivery to our patient cohort and their families in the specialist care setting, to influence and impact practice and service delivery, and contribute to the evolving evidence base of the specialism.”

Ross Edgar Senior, Physiotherapist and HEE/ NIHR Clinical Doctoral Research Fellow (UHB / UoB), Academic Lead – Clinical Academic Programmes.

Ross is completing his PhD looking at identifying outcomes that define disease severity in a rare genetic lung disease and working towards the design of a patient centred treatment pathway.

This is funded through the HEE/NIHR Integrated Clinical Academic (ICA) Programme. He also works clinically in respiratory medicine and assists in the delivery of the West Midlands clinical academic careers programmes. After his PhD, he would like to carry on with a combined clinical and research role, eventually leading his own research group and supporting others to get involved in research.

Why is this important?

The delivery of high quality care is dependent on all those who work in the NHS working in partnership with patients, families and the public. Likewise high quality health services research is better when many voices, and perspectives, are combined to help design interventions.

Yet no matter how good the research or indeed how collaboratively designed, we need to make sure that these research findings or innovations are evaluated robustly.

Data from health information systems like PICS can be used as a research tool to monitor the effects of the introduction of change on the care patients receive, on those that deliver care or indeed have consequences for other aspects delivery. I want my research to contribute to that understanding.

What has been your training/career path?

I have been really fortunate to have a varied career and met some amazing people on the journey. I trained at the Royal Free Hospital in London, completed all my education part time (bachelor’s degree, postgraduate diploma and PhD). I worked clinically in surgery and then focussed on surgical oncology ultimately working as clinical nurse specialist and senior nurse at the Royal Marsden Hospital.

I wanted a career that included research so moved to higher education – at that time there were few opportunities for nurses to be involved in research in practice. I have held many positions in education including Head of Nursing (Bradford) and most recently Assistant Executive Director of Nursing in Qatar.

I was Professor of Nursing at the University of Huddersfield and when in Qatar was an Adjunct Professor of Nursing at the University of Calgary –Qatar. I have throughout been an active researcher. I started at UHB in August and joined a fantastic team in the Integrated Clinical Academic Office.

What inspires you to achieve this vision?

Clinicians and their commitment to improving care. Although the task will never be complete as improvement is a journey without an endpoint.

The little successes and the contribution enthusiastic, inquiring and diligent people can make through high quality research never ceases to enthuse me.

Describe yourself in three words Cupboard half full Where’s your favourite place?

Tasmania A lot of people don’t know this but….

I nearly became a professional dancer but that’s another story. I am so glad I chose nursing instead.

See www.uhb.nhs.uk for the latest news

18

University Hospitals Birmingham NHS Foundation Trust | DECEMBER 2017

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19

DECEMBER 2017 | University Hospitals Birmingham NHS Foundation Trust

No. 3622

Your monthly puzzle challenge Quiz Challenge

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EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares.

As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.

MAGIC SQUARE

LOAN PLEASES NOBLE

HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found.

Guidelines: 28 Good; 33 Very Good; 39 Excellent.

Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).

USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.

SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only L proceed through openings in the I walls. The first letter may appear in any H E chamber.

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Hard

EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box.

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MAGIC SQUARE: stew; tear; ease; wren.

WORD PYRAMID: Play hide-and-seek.

EQUALISER: Clockwise from top left – add; divide; multiply; subtract.

Total: 4.

Down – 2 Leister; 3 Peep; 4 Fallow; 5 Grandeur; 6 Radio; 7 Eager beaver; 8 Premonitory; 13 Deadline; 16 Riposte; 17 Indeed; 19 Cut up; 21 Opah.

QUICK CROSSWORD: Across – 1 Escapade; 6 Flak; 8 Rye; 9 Nestling; 10 Soap; 12 Bogus; 14 Carol; 17 Liar; 18 Semolina; 20 One-sided; 24 Gene; 25 Mores; 26 River; 29 Neat; 30 Election; 31 Era; 32 Rage; 33 Disperse.

Down – 2 Suez; 3 Author; 4 Animus; 5 Ergo; 6 Festal; 7 Amazon; 11 Bloom; 12 Baker; 13 Sewer; 14 Cod; 15 Riser; 16 Lager; 19 His; 21 Novena; 22 Settee; 23 Divers; 24 Gentle; 27 Read; 28 Moss.

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HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up.

You have to work out which letters belong to which crossword.

EQUALISER 9 1 4 3 1 3 1 6 3 1 3 1 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same.

All puzzles on this page are supplied by Sirius Media Services.

To try more of our puzzles interactively online go to www.puzzledrome.com

FIVE ALIVE:

(1) Across – Sepia; Upped; Eater.

Down – Souse; Pipit; Adder.

CRYPTIC CROSSWORD: Across – 1 Slip of a girl; 9 Aside; 10 Leander; 11 EFTA; 12 Woodworm; (2) Across – Waive; Leech; Yelps.

Down – Welly; Ideal; Ethos.

14 Barter; 15 Outran; 18 Accident; 20 Spat; 22 Entwine; 23 Poser; 24 Spreadsheet.

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DOWN 2. Built-up urban area? (4,4) 3. Greedy person takes one & 24 Across. Have some to other bird (6) join in (4,4) 4. Light on decorated tree in Lamenting faulty town in Wales (8) co-ordination (9) 5. Chinese guild’s unfinished Somehow get Ray to move vehicle (4) around (6) 6. A rule in Michigan or in Africa (6) A blow to one’s health (6) 7. Disclose information about Teacher, one with nearly meat (6) everybody at the study 10. Pretty rough section for meeting (8) novice (4) Sought by police at the 14. Offered to look after frolicking double? (2,3,3) deer (8) Call on doctor with little 15. Scope for having a particle of surgery at home (4,2) aspiration (8) 16. Keep busy in hold (6) Ministers cry with leg 17. They admit alternative plan (6) broken (6) Watch dreadful liar at safety 18. Encourage one in Scottish island (4) barrier (9) 19. Journalist’s quarter of the See 8 Across estate (6) Is this receiver the cause of 22. You will shortly, we hear, have ringing in one’s ears? (9) a word for Christmas (4)

QUICK CROSSWORD 1

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NONAGRAM:

erhu; hero; hoer; hoke; hook; hooker; horse; hose; hour; house; HOUSEWORK; howe; howk; husk; kesh; kosher; rukh; rush; shew; shoe; shoo; shook; shore; show; shower; shrew; usher; whore; whose; whoso; woosh; WORKHOUSE.

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PREVIOUS SOLUTIONS CROSS CODE

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PZ1P3622 © Sirius Media Services Ltd

QUIZ CHALLENGE: 1 The Frost Report; 2 Equestrian dressage; 3 The Model T Ford; 4 Leveret; 5 Ireland; 6 Sword making; 7 Transformers; 8 Dance and choral song; 9 Peter Thomson; 10 The shark.

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ACROSS 1. Not much of a banger (9)

Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.

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ABCDEFGHIJKLMNOPQRSTUVWXYZ 1

10. Which actor wrote an autobiography entitled Dear Me?

5. In history, what was a

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9. Former Spice Girl Mel B was a guest judge for the 2012 auditions of which show?

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8. Who created the Australian cartoon strip character Barry McKenzie?

contents of ‘humble pie’?

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7. Which singer had a hit in 1972 with The First Time Ever I Saw Your Face?

and Somerset?

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towns of Norfolk, Isle of Wight

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ACROSS 1. Optical instrument (9) 9. Narrow gorge (6) 10.Correct text (4) 11.Impoverished (4) 12.Linger (6) 13.School bag (7) 16.Faithful (4) 17.Wealthy (4) 18.Healthy (3) 20.Golf peg (3) 21.Bard (4) 23.Extinct bird (4)

listening to you Contact the editor: Annie Roberts, news@QEHB, Communications Office, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk

25.Fat obtained from wool (7) 26.Pantihose (6) 29.Lean, slope (4) 30.Fall in drops (4) 31.Give up (6) 32.Sporting dog (9) DOWN 2. Make beloved (6) 3. Tempt, lure (6) 4. Code (6) 5. Jab (4) 6. Otalgia (7)

7. Thoughtful (4) 8. Depression (9) 13.Relating to law (9) 14.Pipe (4) 15.Written defamation (5) 18.Jester (4) 19.Splash (7) 22.Tooth deposit (6) 23.Draw aimlessly (6) 24.Separate (6) 27.Work party (4) 28.Beget (4)

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