… DIVISION NEWS … NEWS … NEWS … DIVISION NEWS … MIMRA trip to Yamaha
MIMRA committee-man Steve Callaghan with members of the CMS team.
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embers of the Marine Industry Mechanical Repairers Association (MIMRA) were recently invited to Yamaha HQ at Wetherill Park for a sneak peek at some new gear. Over 20 members made the trek, and it was well worth the effort. Under the watchful eye of chief-of-Service Martin Dwyer, Marine Division products manager Dan Power focused on Yamahas latest developments in the high performance line-up of 4-stroke outboards, pointing out the features that have made these units class-leaders, and some new improvements designed to keep them at the front of the pack. The tech-wizardry at Yamaha isn’t limited to marine, and as a value-add for the group, Carl Rollinson provided a key-hole view of the latest features on Yamaha’s top-end track-bike and motor-cross products. A look into the future of production road and dirt bikes, with some cross-over perhaps to marine? After formal presentations, the MIMRA crew was released into a room full of mechanical toys, a sample of Yamaha’s latest innovations in an easy-to-inspect format, and handily placed within range of product and technology experts who could answer the most detailed of questions, and make sense to these inquisitive mechanical minds. Our thanks to Martin, Dan and Carl for an eye-opening info session, and the whole Yamaha crew for having us. It was a great night.
TBRA – Increasing Revenue
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SW Trailer Boat Retailers Association (TBRA) members will have a new product to offer in December 2010, reaching
24 - December 2010 BIA of NSW LOGBOOK
a primary objective of the Association; providing members with increased business benefit. In conjunction with IC Frith and Associates the TBRA have developed an Extended Warranty Program, ‘Boat Care’ which is exclusive to TBRA members; giving retailers the opportunity to generate additional revenue. TBRA customers will be able to select from a 1, 2 or 3 year extended warranty option with up to $15,000 parts and labour coverage on mechanical, electronic and electrical breakdown when purchasing a new or second hand motor. Jon Hunt, Chairman of the Trailer Boat Retailers Association said, “This is a fantastic opportunity for NSW trailer boat retailers to increase their after sales service and maximise profits; in addition to revenue gained from selling the Boat Care warranty customers need to ensure they maintain their vessel to a minimum service level by the retailer who sold the warranty, driving upward service work in dealership workshops.” Boat Care service providers will be supplied all point of sale and promotional material, be listed on the ‘Boat Care’ service provider web page, receive an operators manual along with face to face training on the features and benefits and selling techniques of the product and use of the on-line Boat Care quote and booking system. Boat Care is backed up by a dedicated call centre with 1300 number for customer enquiries and claims. Trailer Boat Retailers wanting to make ‘Boat Care’ part of their product/service offering should contact Aaron at BIA on 02 9438 2077. Aaron McKenna, Member Support and Development.
Shipwrights visit the Garden Island Dock
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mid torrential September rains, members and guests of the Shipwrights & Boatbuilders Association (SBA) toured the Garden Island Dock facility, with host, dockmaster, and SBA member Brad Lovegrove. With engineering staff in support, Brad took the group through the apron, Dock and pump-house, explaining in detail the process and principles behind this substantial facility. The Dock was holding three navy mine-hunters so there was plenty to see, and the group thoroughly enjoyed the expert information provided by the Garden Island team. Our thanks to Brad and Garden Island Dock for making us welcome, and providing a great event.