Lexicon Travel Technologies
Lexicon is an sales and marketing engine for vacation rentals Based in Park City, Utah, Lexicon Travel Technologies powers the leading platform for vacation rental managers, independent hotels, timeshare, and resort property managers; connecting and perfecting online distribution and direct online booking. Our products and services include comprehensive rate and promotion syndication, a full content management system, and revenue management tools; as well as a team of dedicated account managers to craft custom strategies for lodging
www.LEXICONTRAVEL.com
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
REVENUE MANAGEMENT AND PRICING STRATEGIES FOR PROPERTY MANAGERS
presented by: Hal Widlansky, President & Co-Founder Lauren Flaugher, Vice President of Partner Success Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
What is revenue management It’s selling the:
Right Product to the Right Customer at the Right Time at the Right Price
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
The basics • Professional listings • High quality photos • Positive reviews • Fast response to inquiries • Marketing strategy that includes a healthy distribution mix
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
Getting started • What is your pricing strategy? • How are you reacting to changes in the marketplace? • How confident are you in your data and forecasting? • How do you manage it all?
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
Five elements for online success
1. Competitive Intelligence 2. Pricing Strategy 3. Inventory Management 4. Booking Engine 5. Broad Distribution
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
1. Competitive intelligence How to choose a good competitive set • Who are my competitors, in market and in other markets? • Look at competition at the unit level, not just properties/resorts.
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
2. Pricing strategy • Price is driven by demand • Seasonality • Market factors • Product positioning • How to use promotional opportunities
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
Promotions drive perceived value • Value add promotion • Length of stay • Specific room types only • Allocated inventory • Targeted booking demographic • Package path only promotion
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
3. Inventory management BENEFITS OF PMS INTEGRATION
• Allocate on arrival • Prevents overbooking • Allows “last room availability” RESTRICTIONS: FILTER OR WALL?
• Is there a strategy? • Support dynamic restrictions? • Modify in real-time?
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
4. Booking engine • Your guest book directly via desktop, mobile, or tablet • Integrated with your website for a seamless user experience • Managed in concert with your distribution strategy
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
5. Broad distribution • Marketing is expensive, leverage channel partners’ budget • Major GDS channels extend your reach
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
Syndicate everywhere
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
Real world examples
Partner Case Studies
Room Nights
ADR
Revenue
Mountain Villas at Massanutten
+82%
+4%
+84%
Beacon Villas by Kees Vacations
+459%
-21%
+354%
Source: Lexicon Travel Technologies.
Copyright Š 2018 Lexicon Travel Technologies Inc. All rights reserved
Putting it all together • Remember the basics • It’s not just about price • Use real data to make decisions • Healthy distribution mix • Use promotions to drive conversion, not just discounting
Copyright © 2018 Lexicon Travel Technologies Inc. All rights reserved
THANK YOU
QUESTIONS? Hal Widlansky hal@lexicontravel.com