Terrell Team

Your Trusted Guides; From Search to Close.

Buying a home is a big decision; one of the biggest you will make in your life. Whether it is your first home or you’ve purchased a home before, each home buying experience is its own unique journey. We have an unwavering commitment to providing our clients with all the information they need to make well-informed decisions throughout that journey.

We have created this guide to provide you with an understanding of the crucial components and choices available to you, as a Buyer, through the purchasing process in today’s real estate market.

With our comprehensive knowledge of buying strategies supported by the latest real estate education, research and local market data, you can rest assured you have experts in your corner! We look forward to this journey with you.

Sincerely,

The Terrell Team

Your Expert Real Estate Advisors Proven Real Estate Professionals We understand your needs and expectations.

From our current knowledge of the local real estate market, our true understanding of the real estate buying and selling process, to our vast network of colleagues we promise to offer unsurpassed care and service.

The Terrell Team has been recognized as Top Producing Agents with multiple awards, including "The Antelope Valley's Best Real Estate Team", five years running.

Simply put, we have built our award-winning team by bringing together real estate professionals that exhibit honesty, integrity, expertise, and a true compassion that will enable us to help our clients fulfill their real estate dreams.

Other Recognition Includes: Berkshire Hathaway HomeServices 5-Year Legend Chairman Circle Gold 4 Times Chairman Circle Platinum 3 Times Top 100 GAVAR 8 Times Top 10 GAVAR 3 Times #1 Top Office Team 7 Years

Why Choose a team?

RESULTS. That is why you hire professionals to buy a home.

It has been documented that in a real estate transaction there are over 100 tasks.

The Terrell Team is a group of specialists, rather than a one-man-show. The Terrell Team has 35 years combined experience helping clients achieve their real estate goals.

Of the many reasons to hire a team, the most important is that someone is always available to help you with any questions that may arise. We strive to set you up for success by keeping you informed throughout the process, setting expectations and always preparing you with next steps. From our first meeting, to learning your wants and need, writing an offer, helping you negotiate your best terms and ensuring we get you to the closing table - The Terrell Team is the team to make buying a home as smooth and stress-free as possible.

Doug Terrell, Team Leader

Sean Odonnell, Team Member

Alain Carnero, Senior Team Member

Bret Roof, Team Member

Dana Damian, Team Member

Trusted Testimonials “The Terrell Team was absolutely wonderful at finding homes that met all of our requirements. They took the time to thoroughly explain a home’s details before we decided to move forward with it. Doug also ensured that we knew of any potential risks associated with purchasing a particular property.” - S. Garcia Vergara

“Douglas Terrell’s expertise in negotiation was invaluable during the purchase of our property. His knowledge of local market trends allowed him to get us a great deal while ensuring that both parties felt like they had a fair outcome from the transaction.” - J. Vergara

“I am very pleased with the Terrell Team. They are efficient, knowledgeable, reliable, dedicated and professional.” - M. Nasry

“The Terrell Team was Awesome! Both agents Alain and Doug have done an outstanding job supporting us with both buying our dream home and also selling. Their communication and support throughout both processes were instrumental in closing both transactions.” - M. Tracht

“Doug is the numbers guy. Sean O'Donnell is a people person. It's nice having a team working on my behalf. It's a difficult time. Sean is the best.” - S. M Allison

“Excellent job, kept us informed at all times, was amazing with all of our questions. Kept us calm and little to no stress throughout the entire process.” - K. Warren

“Doug and crew are the best walk you through the whole process and make sure that your home needs are met.” - K. Brandy

“Wow! They were efficient, thorough, knowledgeable, informative, fast, EXCELLENT JOB!” - R. M Ichikawa

“It was a pleasure doing business with Doug and his Team. Always professional and would definitely use his services again.” - A. F Sandoval 5

“Doug has great communication skills in all areas; phone, text and email. Always gave me updates on my property via text and weekly emails. Very happy and lucky I was given his name to contact! Thank you Doug!!!” - K. Richard Jump

Contents: Buyer’s Agent Representation Buyer’s Agent Advantages

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Commitment of Our Services in Buyer Representation

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Understanding Buyer Agency

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Agent & Brokerage Compensation

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The Journey of Purchasing a Home

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Your Initial Consultation

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Financial Preparation

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Locating & Viewing Properties

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Writing Competitive Offers

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Successful Negotiation

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Offer Acceptance & Escrow Process

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Real Estate Glossary of Terms and Professionals

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Buyer’s Agent Advantages Let’s be clear - it is not required to have a Buyer’s Agent to purchase a home. So why would you elect to have one? Because being Real Estate Agents is our job, our profession. We have invested countless hours to develop our level of industry knowledge and gone through many transactions to gain the experience needed to guide you to a successful home purchase. It is also important to note that not all real estate agents are REALTORS®. REALTORS® are real estate agents that are members of the National Association of REALTORS®; held to a high standard and code of ethics.

When you work with us, you have these Buyer’s Agent / REALTOR® Advantages on your side: Market Expertise It is our job to be experts in local pricing trends, neighborhoods, and Seller preferences. We use this knowledge to help guide you in writing offers, negotiating and your overall decision-making.

Industry Network As a both REALTORS® and real estate professionals, we have built relationships with other real estate agents. Through past transactions and local real estate networking, our team prides ourselves on being agents that other agents enjoy working with. We also have a network of trusted industry professionals, saving you the time of researching, able to educate you on all your options and prevent costly choices; this network includes mortgage lenders, home inspectors, pest control companies, etc.

Expanded Search Power As REALTORS® we have access to the main real estate databases; Multiple Listing Services (MLS). We will take the weight off your shoulders in the home search; leverage access to both the MLS and our real estate network to ensure all potential opportunities are presented to you, including Coming Soon and off-market opportunities. We thoroughly research property history, leaving no stone unturned so you know all there is to know about a property you are interested in.

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Buyer’s Agent Advantages , Cont’d Comprehensive Property Tours Additionally, our team will attend property tours alongside you, using our real estate experience and education to point out home features and bring to light any red flags.

Execution of Competitive Offers & Presenting Offers By leveraging our knowledge of current market conditions, we will craft compelling offers that stand out in competitive scenarios. The skillful execution of offers is a cornerstone of our team’s value, providing you with a distinct advantage in navigating the competitive landscape of real estate transactions.

Successful Negotiation & Fiduciary Duty As experienced Buyer’s Agents, we have honed our negotiation skills through past transactions and training. We will help you write a competitive offer to obtain the best possible terms on both price, and all other negotiable terms included in a real estate contract. Should we find ourselves in a multiple-offer scenario, we will present all of the options we have at our disposal to win the offer. We will do so upholding our fiduciary duty; a legal commitment to act in our client’s best financial interest.

Document & Disclosure Review It is critical that you understand the law-binding documents you are signing off on.

Scrutinizing every detail of contracts, disclosures and associated paperwork is a key part of the buying process. Diligent review ensures that you are fully informed about the property’s history, potential issues and the terms of the transaction.

Management of the Escrow Process Escrow is the process in which both parties work to meet all conditions of the contract. Our team works closely with our in-office Transaction Coordination Team to ensure we stay on track and nothing is missed; from coordinating inspections to managing timelines and ensuring all necessary documentation is in order for you, the Buyer.

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Inspections We work diligently to coordinate inspections and can recommend trusted, licensed professionals, ensuring a comprehensive evaluation of the property. Our team is dedicated to guiding you through inspections; helping you review findings, navigate potential contingencies and negotiate concessions, should it be necessary. Should the home include a septic system, well, pool or any other specialized system, additional inspections might be suggested by our team.

Appraisal If you have a mortgage attached to the purchase of your new home, an appraisal will be required. It is expected that the appraised value be at or above agreed upon purchase price. Should that not be the case, we will communicate with the appraiser and guide negotiations with the Seller.

Closing Process As your team of REALTORS® and experienced Buyer’s Agents, we bring a steady perspective to this final stage of the process, ensuring a seamless transition to property ownership. From coordinating with all parties, to reviewing the closing documents, we guide you through this exciting part of the process to make sure no important detail gets missed.

Risk Mitigation & Problem Solving Mistakes in a real estate transaction can be costly. Whether it’s missing a disclosure or not understanding a contingency in a contract, both our team and our Transaction Team will assist you in attempting to mitigate any risks throughout the process.

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Commitment of Our Services in Buyer Representation As your team of REALTORS® and Buyer’s Agents, we are committed to providing you with the following services: Conduct a Buyer consultation to review home-buying process

Schedule property tours; both private tours and open house tours

Provide an overview of current local and nationwide real estate market trends

Complete market analysis on any chosen property prior to making an offer

Create a personalized home-buying strategy based on your goals and needs Make ourselves available to you for communication and questions

Prepare a written offer to purchase on the property of your choice reflecting your price and terms Present offer to Seller’s Agent

Offer lender recommendations and discuss affordability range with you and your Lender to aide in property search and negotiation Compete a thorough market search to identify all properties consistent with your needs and price range Update you in a timely manner with all coming soon, new and off-market listings that meet your needs Commit to availability for meeting your schedule for property showings and attending open houses

Provide counsel and negotiating assistance on all offers to purchase Review and explain in detail all disclosures from Sellers Assist with procuring title, insurance, home inspectors, pest companies and other necessary professionals Be present at all home inspections and review findings with you Follow-up after closing to ensure completion of all services

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Understanding Buyer Agency Buyer Agency Understanding Buyer Agency ensures you have a good foundation for our relationship and full understanding of both our role as the Agents and our Brokerage’s role. Legally, the Brokerage is the entity that represents a Buyer and the Agent is a sub-agent of that Brokerage. In this case, Berkshire Hathaway HomeServices Troth, REALTORS® is the Brokerage and we are the sub-agents acting on behalf of our Brokerage to represent you, the Buyer.

As your Buyer’s Agents, via a signed Buyer Broker Representation Agreement, we represent only you, the Buyer. We then have a duty to perform the terms of that agreement; to exercise reasonable skill and care for the Buyer, and to promote the interests of the Buyer with the utmost good faith, loyalty and fidelity in the purchase of property.

Dual Agency In contrast, there is Dual Agency; Dual Agency is when a single Agent represents both the Buyer and the Seller in a real estate transaction. Dual Agency occurs when both the Buyer and Seller are represented by the same agent; the Listing Agent, who has the property for sale. In Dual Agency, a Buyer must be aware that the Listing Agent does have a fiduciary duty to both parties; the Buyer and Seller; some question if a dual agent can truly be neutral when facilitating a transaction where they represent both Buyer and Seller. That’s mainly because the Seller will want to sell their home for the highest price possible while the Buyer will want to pay the lowest price.

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Agent & Brokerage Compensation Similar to a Seller using a Listing Agreement to sell their home, a Buyer and Buyer’s Agent enter into an agreement for representation and services. This agreement, known as the Buyer-Broker Agreement establishes the compensation for the Buyer’s Agent and their Brokerage. It should be noted that the dollar amount a Brokerage charges for Buyer representation and services is not fixed by law; the compensation amount is fully negotiable.

Any compensation paid to the Buyer’s Agent’s Brokerage gets shared between the Buyer’s Agent and the Brokerage. This compensation is used to offset the Buyer’s Agent’s business expenses, as well as, the Brokerage’s business operating costs, insurance and required membership to organizations.

In many cases, the Seller can offer a concession that may help cover a Buyer’s out-ofpocket costs; including, but not limited to Buyer’s Agent compensation.

As the Buyer, you can request this when writing an offer; that the Seller pay some, or all, of the compensation due to the Buyer’s Brokerage via Seller concessions.

Broker Compensation: NOTICE: The amount or rate of real estate compensation is not fixed by law. They are set by each Broker individually and may be negotiated between Buyer and Broker.

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The Complex Journey of Purchasing a Home Initial Consultation Pre-approval

Getting to know you and your goals

Defining budget and price point

Property Search Offer Submission

Finding a home that meets your needs

Writing competitive offers

Negotiation Home Inspection

Delivering the best price and terms for your purchase

Examining the condition of the home

Disclosures Insurance

Diligent review and explanation of Seller property information

Obtaining Home Owner’s Insurance

Appraisal Valuating your future home

Mortgage Financing Obtaining lender commitment

Settlement Reviewing and executing the final purchase documents

Pre-settlement Walk-through Confirming the property condition prior to closing

Welcome Home!

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Initial Buyer Consultation Understanding Your Needs and Goals Purchase time frame Past experience with real estate purchasing Financing and stage of preapproval, if financing is required Defining Your Search Criteria Location and neighborhood Price range Size of home, style and amenities Specific requirements and non-negotiables Condition of home and flexibility to make improvements School districts, commute, walkability, heathcare, HOA, etc.

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Financial Preparation It is important to understand different financial factors that will impact your homebuying process.

Securing Financing Before starting your home search, you should evaluate your financial situation, confirm your budget, familiarize yourself with mortgage options and secure a preapproval from a lender. This will help us search for properties with confidence and negotiate on your desired property. Often times, Sellers will ask that a pre-approval letter and verification of funds be furnished alongside any offers. We can help connect you with qualified professional to get your loan processed efficiently and effectively.

Pre-approval In markets where there is high demand for homes, written pre-approval is essential and could give you a competitive edge. It provides a clear understanding of your budget and financial readiness by having a lender review your credit, income and debt to determine your maximum eligible loan amount; this will require pay stubs, tax information, etc.

Credit Your credit report plays an important role in your mortgage approval and in determining interest rate and other loan terms that a lender offers you. There are three credit bureaus: TransUnion, Equifax and Experian. For more on evaluating your credit score, go to www.myfico.com

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Locating & Viewing Properties Our team is continually monitoring local inventory and following market dynamics.

Coupled with the in-depth knowledge of your property needs we WILL find you the right home.

Using the many resources at our fingertips, you will be kept up-to-date on all properties that become available that meet your search criteria. This includes: “coming soon”, in-office, new construction and off-market properties.

Communicating with our real estate colleagues to schedule private showings will also be our responsibility; ensuring that you have access and ample time to view those properties.

We will be present with you while viewing properties. With our experience in play, we will be a reasonable voice to point out anything we notice about the property.

Our team will also assist in the review and comparison of homes we view, as well as provide detailed property history on those properties.

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Writing and Presenting Competitive Offers When we locate a property that meets your needs, we will provide market analysis and strategize to assist you in determining not only an offer price, but also best contract terms for you. We will also execute the following key services: Communicate with the Listing Agent to get any available information about competing offers and Seller’s preferences regarding terms and timeline.

Review current and past comparable sales to help position your offer.

Collect and submit any supporting documents to best support your offer, such as, loan approval letter and proof of funds.

Ensure all documents are signed and present a complete offer package to the Listing Agent in a timely manner.

A thoughtful offer presentation to the Seller’s Agent is a strategy our team uses to help in securing our Buyer’s their desired property. For you, the Buyer, being represented by a team of Buyer’s Agents that have a reputation for being diligent and acting with integrity is important, all parties will be working closely throughout the purchase process. We are proud to be a team of Buyer’s Agents that cooperating agents trust and like to work with.

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Successful Negotiation One of the most important parts of our job is negotiating on your behalf; negotiation will often determine whether or not you get your desired property that’s a big deal.

After submitting and offer, you should be prepared to negotiate - not just on the initial price, but on various key terms. It is ALWAYS our goal to get you the best possible contract terms on a desired property.

Negotiation is just one reason it is important for us to understand your budget and pre-approval so we know our negotiation stance.

Multiple Offer Situations In a high-demand market with lower-than-normal inventory, you may find yourself in a multiple-offer situation; where you are bidding on a property against other Buyers.

Some Sellers may list their home at a lower than market value price with the hope of receiving multiple offers and driving up the home price. In these situations, it is very important for us to review recent comparable sales to understand the true value of the home and what is may appraise for; an important process we will guide you through should we find ourselves in this position.

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Offer Acceptance & Escrow Process Once we have an accepted offer and enter into contract, we are “in escrow”. Our team works very closely with our in-house Transaction Coordination Team, escrow officers and other involved parties to help you navigate this process. From coordinating inspections to reviewing Seller disclosures, we will be with you every step of the way to answer questions and ensure all steps are completed to meet your closing timeline.

Here are a few items we will assist you with during escrow: Recommend a reputable Home Inspector Coordinate and attend the home inspection; review the inspection report with you.

Assist in negotiating any repairs or concessions.

Communicate with Appraiser, provide comparables and grant property access.

Provide resources for Homeowners Insurance.

Review in detail, all Seller-provided property disclosures.

It is our goal is facilitate the most streamlined escrow process for you; our team will work to do just that!

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Real Estate Terms to Know Appraisal: An expert's estimate of a property's value based on thorough analysis; a professional opinion of worth.

Escrow: A neutral third party that carries out the terms of the contract until all conditions are met for a sale to close.

Annual Percentage Rate (APR): The total cost of a loan expressed as a rate, encompassing more than just the interest rate.

Hazard Insurance: Protection against property damage due to fire, natural causes, vandalism, etc., often with added liability insurance.

Beneficiary: The recipient of benefits, often referring to the lender in a deed of trust arrangement.

Closing Disclosure (CD): A form detailing transaction costs provided to borrowers three business days before closing, enhancing cost transparency.

Impounds: Lender-established trust accounts holding funds for taxes, insurance, and mortgage insurance premiums.

Legal Description: An exact description recognized by law, outlining land boundaries unequivocally.

Close of Escrow: The date when legal ownership is transferred, and title insurance becomes effective.

Lien: A claim against property as collateral for a debt, encompassing judgments, taxes, and mortgages.

Comparable Sales (Comps): Similar property sales used in appraisal analysis to gauge the value of the subject property.

Loan Estimate (LE): An initial disclosure form offering borrowers insights into mortgage loan features, costs, and risks.

Consummation: The borrower's contractual obligation to the creditor on a loan; distinct from close of escrow or settlement.

Mortgage: A legal agreement pledging real property as loan collateral.

Deed of Trust: A legal document used instead of a mortgage in some states.

PITI: A payment encompassing Principal, Interest, Taxes, and Insurance.

Deed Restrictions: Limitations in a property deed dictating usage parameter.

Principals: The principals in a real estate sale transaction are the Buyer and the Seller. A principal becomes a client once they have agreed to hire and have signed an agreement with a brokerage firm to represent the principal in their real estate transaction.

Disbursement Date: Date for funds to be disbursed in a transaction, whether a purchase or other agreement.

Earnest Money Deposit: A down payment serving as evidence of good faith in real property transactions.

Easement: A limited right granted to one party to use another's land for a specific purpose.

Recording: Filing real estate-related documents as public record.

Settlement Statement: A detailed breakdown of costs in a real estate transaction.

TRID: TILA-RESPA Integrated Disclosures, streamlining mortgage loan disclosures.

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Real Estate Professionals to Know REALTOR® A licensed real estate sales associate and an active member of the National Association of REALTORS®, a real estate trade association. REALTORS® abide by a strict code of ethics that not all real estate agents subscribe to. They also belong to their state and local Association of REALTORS®.

Real Estate Sales Associate A state-licensed individual in the field of real estate is authorized to represent parties involved in property transactions. While all REALTORS® are real estate sales associates, not every real estate sales associate holds the esteemed title of a REALTOR®.

Broker or Broker Associate: A real estate broker is a licensed professional who has fulfilled additional requirements beyond those of a real estate sales associate. Brokers are authorized to operate their own real estate brokerage and can supervise and manage other real estate agents.

Seller’s Agent: A primary responsibility of the Seller’s Agent /Broker is to establish a lawful agreement with the homeowner for the purpose of selling the property and listing it on the Multiple Listing Service (MLS).

Buyer’s Agent: An essential responsibility of the Buyer’s Agent /Broker is to collaborate with the Buyer in finding an appropriate property and skillfully negotiate a successful home purchase.

Multiple Listing Service (MLS) Overall, the MLS serves as a centralized platform that streamlines the sharing of property information among real estate agents. It helps REALTORS® and real estate agents work together, effectively market properties, and connect buyers with suitable properties more efficiently.

Title & Title Company The term ‘title’ refers to the legal ownership or right to a property. It represents the bundle of rights and interests that an individual or entity holds over a specific piece of real property. The primary function of a title company, also known as a title insurance company, is to facilitate the transfer of property ownership, clear and free of any potential issues or claims. A title company examines the history of the property's ownership, assesses the legal status of the title, and issues title insurance policies to protect buyers and lenders against potential financial losses resulting from undiscovered or undisclosed issues with the property's title.

Escrow Officer An escrow officer leads the facilitation of your escrow, including escrow instructions preparation, document preparation, funds disbursement, and more.

Inspectors Home inspectors will help you gain a full understanding of the condition of the home you are purchasing, and what short and long term repairs will be needed.

Mortgage Professional A mortgage broker, who has access to rates and loan programs from many lenders, or a loan officer, who works for a specific lender. Your mortgage professional helps you determine the purchase price you qualify for.

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Real Estate Forms to Know Buyer-Broker Representation Agreement Form (BRBC) A Buyer-Broker Agreement is a document that establishes a business agreement between the Buyer and the Agent.

A Buyer-Broker Agreement is used to protect the Buyer, as well as Agent representing them. It outlines the scope of work the Agent will do for the Buyer, while giving the Buyer reassurance that the Agent has their best interest at heart.

Residential Purchase Agreement (RPA) The offer to purchase and the terms of agreement between Buyer and Seller.

Disclosures These are the forms filled out by the Seller to disclose all known material facts and information they know about the property.

Advisories Brokers do not have expertise in all areas and therefore cannot advise you on some items. REALTORS® are provided with a variety of forms on many topics called advisories. These advisories are tools designed for Buyers to use in making critical decisions.

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In summary, having us as your team of REALTORS® and Buyer’s Agents is like having trusted allies throughout the process of purchasing a home. Our knowledge, negotiation skill and commitment to your best interests make the entire process smoother and more successful. When making one of the most significant financial decisions of your life, having experienced professionals on your side is a wise investment.

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