Amazon Lex Chatbot Chatbot is an Artificial Intelligence (AI) where conversation takes place via text message in a natural language. Responses are sent by first understanding the intention of a user and then it is sent on the basis of business rules and the organizations data.
Chatbot was built in 1966 just to imitate the human conversation.
There are various chatbot applications such as doing online shopping, booking movie tickets or ordering food and etc.
There are two types of chatbot; ‘Command-Bots’ and ‘Learning Bots’.
Command bots are made up from various programming roots whereas learning bots are made up of complex technologies like machine learning or artificial intelligence.