Assistant General Manager Bord Gáis Energy Theatre January 2017

BORD GAIS ENERGY THEATRE JOB DESCRIPTION JOB TITLE: DIRECT REPORTS:

Assistant General Manager Contractors, FOH team

VENUE: REPORTS TO:

Bord Gais Energy Theatre General Manager

JOB PURPOSE Reporting to the General Manager, the successful candidate will support and assist the General Manager in maximising the profitability, service and presentation of the theatre as well as ensuring a safe environment for all visitors and staff within the theatre. The successful candidate will have experience in a similar role and have strong leadership, organisational and financial skills together with proven experience of successfully managing a large front of house team.

KNOWLEDGE/EXPERIENCE/SKILLS NEEDED  

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ESSENTIAL Third level qualification Minimum 3 years’ experience of working in a Theatre/ Venue /Event management /Event Administration position.

Experience of managing and motivating large teams.

Operationally minded – Ability to manage several staff, complete tasks and solve problems as they arise in a calm and professional manner, simultaneously.

Strong computer skills, good working knowledge of excel, building and using complex spread sheets and analysing figures.

Demonstrable experience of improving working practices.

Excellent attention to detail to ensure the building is maintained to the highest standard.

Financial aptitude; capable of working with budgets, settlements and analysing reports.

Multi-tasking; ability to liaise with several promoters and production companies at once.

Ability and willingness to adapt style to build relationships and establish credibility and empathy with colleagues and the public.

Strong verbal and written communication skills.

Decisive; ability to assess situations and make effective decisions.

Willingness to work unsociable days/hours and weekends.

Positive can-do attitude.

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DESIRABLE Love of Theatre First Aid training Experience working with Ticketing systems.

Desire to work within a commercial theatre environment.

Edited by: LMG

BORD GAIS ENERGY THEATRE JOB DESCRIPTION PRINCIPAL ACCOUNTABILITIES              

To help ensure the smooth operational running of the building on a day to day basis.

When Duty Managing, to be responsible for the building and the health, safety and well-being of all patrons, staff and visiting companies during this time.

To lead the FOH staff in execution of events.

Responsible for the rostering and administration of cleaning and security contractors.

To liaise with Promoters and Production companies across multiple shows.

To understand each aspect of the business and offer support and guidance to various departments if needed.

To induct and train new members of the Team.

To ensure that the “Customer is King” mentality is upheld and maintained in all staff members and to instil this ethos in new employees.

To analyse reports and budgets and work closely with all departments to create financial settlements for each show.

To work closely with Event Programming and Ticketing in the set up and announcement of all upcoming shows.

To ensure that the Company’s Health and Safety policies and procedures are adhered to across the venues.

To assist the GM in ensuring accurate completion of all administrative and financial returned for the venue.

To ensure excellent clear communication both internally and with visiting external companies and contractors.

To undertake ad-hoc projects as requested by senior management. *This job description is not intended to be exhaustive and may be added to in the future depending on the needs of the business.

Salary: Commensurate to Experience Please email your Cover Letter along with your CV to recruitment@bgetheatre.ie

Edited by: LMG