BGCKL 2015 -16 Annual Program Overview

2015-16 Program Planning Guide

www.bgckl.com

Our Mission To provide a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships & build confidence & skills for life.

Our Vision All children and youth discover and achieve their dreams & grow up to be healthy, successful & active participants in society.

2

The annual program plan will guide our work for the next year. As a living document it is flexible and will reflect changing community needs.

This guide has been aligned with the vision, mission, core values, strategic plans of the agency, BGCC and local community needs.

Vision & Mission

Programs & Services

Strategic Plan

Core Values

Community Needs

3

Providing opportunities, inspiring hope for the future & achieving dreams. With families & others in the community, we help children to grow up to be:

Successful in life

Responsible

Confident

Healthy 4

Our Core Values are the standard by which all Boys & Girls Club services are measured.

Belonging We welcome everyone in a safe, accepting environment based on belonging and positive relationships.

Respect We ensure that everyone – children, youth, families, volunteers, staff – is heard, respected, valued and treated fairly.

Encouragement and Support We encourage and support every child and youth to play, learn and grow to achieve their dreams.

Working Together We work together with young people, families, volunteers, our communities and government.

Speaking Out We speak out with children, youth and families so that we can make our world better.

Boys & Girls Clubs of Canada (BGCC) “For more than 100 years, Boys & Girls Clubs have been helping young people to discover, develop & achieve their best potential as they grow to become Canada's future adults, citizens & leaders, by engaging them in activities that challenge & help them develop healthy minds and bodies.” BGCC supports Clubs with resources, grants, best practices, training, programs, operating standards & much more.

Recent BGCC papers include 

After School “The Time of a Child’s Life”



Healthy Minds Start Here



Positive Choices, a better future –Creating healthy alternatives for youth



Ready for Success-Educated and Engaged



Developing Healthy and Confident Young People

6

Strategic Plan- Pillars for Change Develop and maintain an environment of excellence with the capacity to support the needs and interests of the community.

Optimal Environment

Great People Great Workplace Create the best possible working environment that enables recruitment and retention of quality people

Resources Build organizational capacity to promote continued service excellence and maximize community impact.

Growth To progressively expand and enhance services to positively impact the lives of children, youth and families.

Building Partnerships Engage in meaningful partnerships and lead innovation in collaborative service delivery to maximize community7 resources.

Common Features of Boys and Girls Clubs Respectful, inclusive & engaging environment

Programs & services respond to local needs & incorporate the three common Community Boys & Girls & family Club features. engagement

Relationship building & mentoring

8

Boys & Girls Clubs focus on four core program areas.

Families & Community

Physical Activity, Health & Safety

Leadership Growth & Empowerment

Learning & Career Development

9

Families & Communities Programs build the capacity to support the needs of children, youth and families. Programs help families to connect with broader social networks;  work with the community & government;  ensure children & youth have the resources they need;  provide care & transportation.

Physical Activity, Health & Safety Programs increase the capacity to make healthy choices, engage in positive behaviours and nurture safety and well-being. Programs develop  positive attitudes;  healthy eating;  constructive use of leisure time;  skills for stress management;  appreciation for the environment.

10

Leadership, Growth & Empowerment Programs nurture confidence, provide opportunities to develop & practice leadership skills, and support positive changes.

Programs strive to  sustain meaningful relationships  develop positive self-image & character;  respect cultural identities;  assist clients and families with their needs.

Learning & Career Development Programs develop & achieve educational goals, career aspirations & embrace life-long learning.

Programs 

help with literacy & numeracy;



develop self-expression, creativity & cultural awareness;



prepare for employment;



promote a love of learning & discovery.

11

Boys & Girls Club of Kawartha Lakes offers diverse & inclusive programming support in

prevention

early intervention & mental health

transition to and from treatment

12

2015-16 Programs & Services

Children

Youth

Support Services

Community Support & Additional Services 13

Children 0-14         

Arts expression-music, dances,  photography, drama  Before, After School, Drop-in Bullying & environmental awareness Camps, full day, early care Nutrition Family programs, trips, events Homework support  Junior leadership Licensed Childcare Outdoor adventure, rock climbing, high/low ropes

Transportation services Sports i.e. skateboarding, Spikes volleyball, indoor/outdoor soccer, tyke tball/ soccer and Susan DeNure Sports fund programs (Steve Nash Basketball/ Mega Ball, Biking, Ball Hockey), volleyball Tech lab & IT training

We provide children and their families with programs and services that assist them to learn to lead healthier, more active lives.

14

Youth 14+ 

Academic support, career & employment supports



Outdoor adventure, rock climbing, high/low ropes, skateboarding



Access to support services



Outreach for youth-at-risk



Arts & culture



Tech programs



Health & Wellness



Youth council



Courses



Nutrition



Bullying & environmental awareness



Community engagement



Health, fitness and sports



Social events



Leadership & volunteerism



Music and Recording Studio

We strive to enhance the lives and well-being of young adults by providing them with access to opportunities for personal growth, education, arts/ culture, employment and healthy living.

15

Support Services Services include: 

Adventure Quest



Community Outreach



Infant & Child Development



Kawartha Lakes Youth Justice Committee



Reach Youth Support



Take It EASY (Empowerment & self-esteem for youth)



Volunteer Services

Support services focus on: 

physical, social-emotional mental health and development



School re-integration, early intervention supports



restorative practices



safety and security, success at learning, social engagement and responsibility



strengthening families, mentoring and leadership



out reach to at-risk children, and youth

16

Community Support & Additional Services Community Support 

Canadian Tire Jumpstart



Coats for Kids



Enhanced staffing



Cop Shop program



Good food box



Financial assistance for families



Referrals to & from other agencies



Telephone Santa



Tim Horton’s camp partnership



Participation by staff on appropriate networks & committee’s

Facility Bookings / PEAK Indoor Rock Climbing & Adventure Centre 

Birthday Parties (Theme parties available)



Facility room rentals



Public Climbs



Recording Studio



Recreational indoor rock climbing, high & low ropes



School, Public and Corporate bookings teambuilding

17

Program & Services Objectives Licensed Childcare programs create an optimal environment that is safe, enriching and inviting for all children and families, promotes learning, and encourages reflection among staff. Program staff embrace best practice based learning theories, resources, and innovative partnerships to provide a wide range of inclusive play based learning experiences. Resources include How Does Learning Happen? Ontario’s Pedagogy for the Early Years , Think, Feel, Act: Lessons from Research about Young Children Research Briefs, Early Learning for Every Child Today (ELECT) , Early Learning Framework Website

Infant and Child Development program (ICDP) supports children to develop to their highest potential, and supports families with tools, connections and other supports needed to work towards their child goals.

ICDP assists families to develop the skills to be able to recognize, understand and adjust to their children’s developmental and/or special needs. Through collaborative community partnerships, parents are supported in planning, problem-solving and advocating for their children as well as the on-going development of their family unit.

18

Program & Services Objectives Children's Services is dedicated to providing children and their families with an emotionally and physically safe environment where they are welcomed, accepted, valued and respected. Programs are directed in part by input from participants and their families. Friendships and positive interactions are valued and nurtured between children and family members. Staff focused on delivering programs that are developmentally appropriate, offer a variety of activities and opportunities for social and physical growth.

Customer Services strives to give all customers the best possible service at every point of contact. Every decision the Club makes to improve customer service aims to not only meet but exceed customer expectations. Staff place customer needs first – every time and uphold the highest standards of integrity, honesty, professionalism and security to help customers with their needs. Staff work with families, and partners to offer accessible and barrier free services and support.

19

Program & Services Objectives Volunteer Services provides leadership in strengthening volunteer, mentoring and leadership engagement and create the best possible volunteer experience for the participant or organization. Volunteer Services is committed to providing the highest level of services to volunteers through targeted recruitment, efficient recruiting processes, appropriate training opportunities, meaningful volunteer opportunities, effective evaluation tools, and the ongoing positive management and recognition of volunteers.

Community Development services focus on the development of business and revenue generating opportunities, community partnerships and collaborations, and professional relationships with member families, user groups, the business community, and the community at large through the effective and strategic usage of our Club facilities and resources.

20

Program & Services Objectives Recreational Sports programs offer the opportunity to develop movement and sport specific skills to enable participants to have the confidence to be active for life. Programs provide an opportunity for participants to develop friendships with their peers and interaction with caring adults. Programs are built around the Canadian Sport for Life's Long-Term Athlete Development framework which positively guide participant experience in sport and physical activity from infancy through all phases of adulthood.

Staff also focus on Physical Literacy. Physical Literacy is the development of fundamental movement skills and fundamental sport skills that permit a participant to move confidently and with control in a wide variety of physical activity, rhythmic (dance) and sport situations.

Physical Literacy also includes the ability to “read” what is going on around them in an activity setting and react appropriately to those events. Physical literacy gives participants the tools they need to take part in physical activity and sport, both for healthy life-long enjoyment and for sporting success and is a key component of Canada’s LongTerm Athlete Development LTAD) program.

21

Program & Services Objectives Youth Services strives to provide unconditional acceptance and support to youth using a strengths-based approach to challenge and encouraging youth to meet personal and educational goals. Programs focus on mental, physical and emotional wellness, and strive to meet participants needs through positive mentorship and connections to other community resources. Staff provide youth with engagement opportunities, and advocate on their behalf. Through the Warehouse Youth Centre, youth are offered a safe and accessible place where they can feel welcomed regardless of circumstance. They are able to connect with positive supports and build healthy relationships with mentors and other youth. Youth are offered engaging programming and opportunities to learn, grow and have fun in a safe place.

Youth Mental Health Support Services is committed to providing preventative and early intervention mental health support for participants.

Support staff are engaged in reducing stigma with respect to receiving mental health support and in the educating of Club direct service workers to better understand and respond to the needs of children, youth and their families. Support staff advocate within the Club and with other community partners to ensure that participants are able to access services that allow them to build and develop relevant skills to ensure they are experiencing positive health and well-being, and are capable of achieving to their full 22 potential within our community.

Program and Services Goals o o o o

o o o o o o o o o o o o o o o

Implement excellence in customer service (“No Wrong Door� model).

Use feedback to improve impact, and outcomes.

Develop activities based on participant interests and strengths.

Reduce stigma regarding Mental Health issues and promote respect and inclusivity in all Club Programming.

Provide programs that are high quality, create impact, with optimal environments.

Develop a plan to increase engagement and extend our reach.

Increase knowledge of service impacts to support growth.

Secure resources to increase capacity and efficiencies.

Develop a team culture for resource development.

Provide better strategies to deal with stress and promote resiliency amongst participants.

Leverage best practice to meet regulations, quality standards, and policy to practice systems.

Provide meaningful opportunities to enhance positive relationships, recognition, teamwork, and communication.

Develop a volunteer strategy that identifies, engages and recognizes volunteers.

Enhance strategic partnerships and collaborations.

Reduce service gaps and barriers to service.

Coordinate service planning to make service delivery seamless.

Explore non-traditional partnerships.

Increase awareness of the Club through tours, and the development of a strategic marketing plan.

Be recognized as a leader in delivering quality services to the community. 23

Optimal Environment Growth Resources Best People Best Workplace Building Partnerships Marketing

Positively impacting the lives of children, youth and families.

24

Service Locations

Creating a healthy, vibrant community for children, youth and families.

25

Quality Assurance Staff are trained in HIGH FIVE’s Principles of Healthy Child Development, Core Values and other training to support their work to be positive and impactful roles models. Each child who walks through our doors is treated equally, be who they are and referred to other supports when needed.

Investing in Quality Resources       

HIGH FIVE (ages 6-12) RAISING THE BAR DECA Devereux Early Childhood Assessment tool CANS Child Adolescent Needs Assessment tool CPS Collaborative Problem Solving Active Net registration system Digital Signage, E-marketing, Share Point, training tools and other related resources to support quality and maximize capacity.

Outcomes achieved in programs

Our childhood years represent a critical stage that most strongly impact the rest of our lives, and where the greatest opportunity for positive influence lies.

David Butler Jones, Canada’s Chief Public Health Officer

Program evaluation is implemented to gather feedback from the lens of children, youth, families, partners and assist with the development of plans/ improvements for the future.

26

HIGH FIVE Reducing Risk, Improving Quality The Club uses the HIGH FIVE tools to identify, assess, control risks, & improve program quality. The QUEST 2 program assessment tool measures the experience of the child by looking at interactions & program factors which influence development. It has five sections including: • • • • •

Leader to Child Interactions Child to Child Interactions Leader to Leader Interactions Supervision and Safety Program Characteristics & Supports

HIGH FIVE holds true to the five Principles of healthy child development that the research indicates are essential for quality programs: A Caring Adult, and the opportunity to make Friends, to Play, to Master Skills and to Participate.

Awareness

Training & Development

Program Assessment

Policies & Procedures

27

A good place to Change lives

Be connected

Discover

Live well

Be a role model

Grow up

www.bgckl.com