Bexhill College Student Handbook 2018-2019

2018-19 Student Handbook • with grea t p o w e r c o m e s g r e a t o p p o r t u n i t y •

2018-19 provisional

Key Date For Students Term 1 (Autumn) Monday 3rd September - Friday 19th October 2018 Monday 3rd September - International Induction Day 1 Tuesday 4th September - International Induction Day 2 Wednesday 5th September - Induction Day for Year 2 students Thursday 6th September - Induction for Year 1 students Friday 7th September - First full teaching day Term 2 (Autumn) Monday 29th October 2018 - Tuesday 18th December 2018 Friday 23rd November – Inset day Term 3 (Spring)

Thursday 3rd January 2019 - Friday 15th February 2019 Thursday 3rd January – Inset day

Term 4 (Spring)

Monday 25th February 2019 - Friday 5th April 2019

Term 5 (Summer) Tuesday 23rd April 2019 - Friday 24th May 2019 Monday 6th May – Bank Holiday Term 6 (Summer)

Monday 3rd June 2019 - Thursday 18th July 2019 Friday 5th July – End of term for students (Staff finish on Thursday 18th July)

students are not required to attend college on inset days Provisional Dates Please note: These dates are correct at the time of going to press. Students and parents should consult the parent/student portal or the website for any changes.

Welcome

To Bexhill College

Congratulations on your decision to join us. Life at Bexhill College is varied and rewarding in many ways. We will give you plenty of support to ensure you achieve your qualifications and reach your own personal goals. Don’t hesitate to ask for help when you need it - that’s what we’re here for!

Karen Hucker. Principal

Contents

Expectations of Students.............................2 College Rules........................................................6 Student Guidance and Support...............8 Information for Students..........................10

Health and Safety Guidelines.................20 IT Security and Use Procedures............22 Complaints Policy..........................................24

Student Services.............................................12

Useful Telephone Numbers & Websites...........................................................26

Exams.....................................................................16

College Floor Plans. ......................................27

Disciplinary Procedures.............................18

Timetable.............................................................33

Expectations

Of Students Bexhill College has high expectations of all its students. Our expectations of you may be initially based on information we have from your application and interview such as your examination results and educational history, but we regularly review these expectations as your performance changes, and give you valuable feedback. We aim to capitalise on your strengths throughout your time with us.

We acknowledge that different students are good at different things, and we therefore encourage you to work on different tasks that can be pursued in a variety of ways. We expect students to accept support whenever and wherever it is considered helpful. We encourage positive and analytical thinking so that students will be well equipped to overcome problems and develop the confidence and self-esteem needed to be successful.

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The College’s vision is ‘Outstanding College, Outstanding Opportunities'.

We have a set of values that apply to everyone related to the College students, parents/carers, staff, leaders and suppliers. These are:

Excellence Pursuing excellence in everything we do.

College

Can do attitude

Values

Looking for solutions in every challenge.

Courage

We expect you as Bexhill College students to commit yourself fully: • To the life of the College, respecting any rules including learning agreements, full attendance and punctuality.

• To high achievement and achieving your potential.

• To attend all lessons, ensuring you have the right equipment.

• To take an active part in all lessons and take responsibility for your own learning.

• To complete work by set deadlines, and catch up on work missed through absence.

• To taking the initiative with other essential work, including background research, reading, long-term revision, and organisation of your notes. This will require good time-management, and test qualities of independent learning and self-motivation.

Taking the right decisions in each situation.

Team working Achieving success through working together.

Respect Always acting with integrity and treating others with dignity.

Achievement driven Having the energy and enthusiasm to achieve outstanding results.

• To using available resources at the College including the LRC as much as possible.

• To complete work set for you by staff by the appropriate deadline.

• To attend tutorial and enrichment sessions as timetabled.

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Care &

Respect Expectations of students continued...

We also expect students to show at all times: • Care, concern, and respect for other students, and for teaching and support staff, and courtesy to visitors inside and outside the College.

• Respect for and promoting the good name of Bexhill College in the local community.

• Care and respect for the College internal and external environment, including the grounds, fabric of the buildings, and equipment used in lessons.

• Appropriate dress sense that does not cause offence to others.

• Responsible adult behaviour.

• Respect for the College rules.

As an open-access, inclusive College, we value every person in our community. We seek to create an environment in College which embraces all cultural backgrounds. We seek equality of opportunity for all students who have been accepted by the College as being able to benefit from relevant courses. Anyone working or studying in the College is expected to behave in accordance with the College's Equality Policies. Copies of the College’s Equality Policies are on the student portal.

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with great power comes great opportunity

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College

Rules In accepting a place at College you have entered into a contract with us in the same way as you would with an employer. We wish to encourage an adult atmosphere in which you take responsibility for your attendance, behaviour and work. We want you to work hard and make the most of the opportunities the College provides.

Staff Absence In the event of a member of staff being absent unexpectedly on any day, cover will be provided and work will always be set for all teaching groups. It is YOUR RESPONSIBILITY to go to your teaching room at the normal time and complete the work set. The Head of Section concerned will make sure that a member of staff is there to cover the lesson and explain the work set. A register will be taken.

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Specific rules are as follows...

• Attend all timetabled lessons including your weekly tutorial.

• Wear your lanyard at all times whilst on College premises which includes all College buildings and within the College grounds.

• Complete all work on time to the best of your ability.

• Physical and emotional intimidation of other students is unacceptable and will not be tolerated.

This includes cyber bullying. Serious breaches of this rule will lead to permanent exclusion from College.

• Theft is unacceptable and will lead to exclusion from College.

• Alcohol should not be consumed during College hours either on or off the College premises.

• Chewing gum must not be eaten anywhere in the College.

• Smoking of cigarettes and e-cigarettes is banned on the College site except in the designated smoking area.

• Being under the influence of alcohol, legal, illegal drugs or legal highs during college time is unacceptable and will lead to disciplinary action.

• Mobile phones should not be used in lessons unless directed to do so by the tutor. Mobile phone use elsewhere outside of lessons should not be in a manner that disturbs other students and staff.

• Gambling is not allowed in College.

• Food and drink should not be taken into the main building or classrooms. It should only be consumed in the Refectory or in the picnic area.

• Ball games are not allowed in the College buildings, Refectory, Car Park or in the picnic area adjacent to the main block or at the front of the College. Students are welcome to use the grass area.

There are a few rules, but the rules are rooted in the well-being of the students and the College as a whole and will be enforced. A breach of these guidelines will be treated as a disciplinary matter.

• The taking, possession, or the passing on of legal/illegal drugs/legal highs is banned on the College premises.

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Student

Guidance & Support Your Personal Tutor Your Personal Tutor is your first line of contact and is there to help you to achieve the best from your academic studies. He/she has overall responsibility for your progress in College.

Your tutor will deal with all matters related to your study programme including: • Problems/worries about academic progress.

• Course planning for future years.

• Higher Education/employment planning and applications.

• Leaving arrangements.

• Applications for work experience outside those arranged in your course.

• Worries of any kind that affect your performance at College.

Your Personal Tutor is your first port of call if you want help or advice. They will discuss any matters in confidence and will try to offer advice and arrange help if necessary.

If you do have problems, DO TALK ABOUT THEM. Don’t bottle things up and let things get out of control.

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Tutor Group / Tutorials Tutorial combines a weekly meeting with all your tutor group and further time arranged for one to one meetings.

Your tutor will use some of the time to monitor your attendance, set targets, discuss your plans, review your progress in College and in the second year, help you with your personal statement. There will also be opportunities to attend sessions on topics such as health, nutrition, environmental, moral, religious, economic and political issues across the year. Detailed information and advice on Higher Education applications, job applications, curriculum vitae, interviews, etc. will also be included.

We want you to make use of the opportunities provided.

Your Academic Programme You will have agreed your academic study programme at your interview at the beginning of September. You have signed a ‘Learners Agreement’ which commits you to these courses and naturally we expect you to complete them.

Please discuss subject difficulties with your Subject Tutor initially. Most students do not change their courses.

However, some students do find that they have made a wrong choice. If you have serious problems with one of your courses, you should see your Personal Tutor in the first instance who will refer you to your Head of Section.

Changes to alternative courses are normally made before 1st October. After this date, changes are difficult to accommodate.

Some students whose attendance and work are of a low standard are asked to leave College. Applications to restart the first year or return for a third year are considered on an individual basis.

Enrichment Options Bexhill College offers a wide range of enrichment opportunities. Some enrichment takes place within lessons. Other enrichment is offered outside of lessons and these activities are open to all students.

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ABSENCE You are required to let the College know when you are going to be absent.

You can do this by phone, text or e-mail as follows • Phone: (01424) 214545 and choose the option for student absence • Text: 01424 531000 • E-mail: absences@bexhillcollege.ac.uk

In each case you should provide your name, personal tutor and the reason for your absence.

• IF YOU ARE ILL, you (or your parent/ guardian/carer) should telephone the College absence line (24 hour answer phone) or e-mail before 10am on each morning of absence. This information will be passed to your Personal Tutor.

• IF YOU ARE LATE IN OR LEAVE DURING THE DAY OR WILL MISS A SESSION AND DO NOT INTEND TO RETURN, you MUST sign in or out at Reception. If possible, let one of your tutors know before leaving.

• IF YOU NEED TO BE ABSENT FROM COLLEGE FOR ANY REASON you must obtain permission IN ADVANCE from your Head of Section by completing a Future Absence Form. Permission will be given in reasonable cases e.g. Interviews, hospital or orthodontist (where evidence is seen), driving tests or funerals. Future absence forms are available from Student Services.

Information

For Students Expectations It is your responsibility to make routine appointments (doctors, dentists, driving lessons etc) during your study periods and NOT during timetabled sessions. If we do not receive a reason for your absence, we will contact your home. The academic year is short enough as it is and we want you to achieve the best results possible.

Any absence will affect your studies. Significant absence will impact on your progress and your potential results. Absence of more than 20% may lead to a student leaving the College.

The College will give special consideration to long term medical conditions and to students who are carers. The College will treat applications for leave due to personal circumstances with sympathy. Decisions on these matters will be made by the student’s Head of Section.

If attendance falls below 95%, it will disqualify you from free exam entry. 95% attendance is required if you are eligible to receive a bursary. Any absence will mean the bursary payment may not be made.

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All Information can be found on the Student Portal

Late Policy The College operates a ‘late policy’. Students are marked late if they arrive after the designated start time of the lesson. A ‘late mark’ impacts on your attendance percentage. You will not be allowed into lessons if you are over 5 minutes late as this disrupts the learning of other students. The main exception to this is public transport, and in these circumstances, a late slip is issued to you in reception for access into class. You should give this to your teacher.

Holidays Please make sure that family holidays are booked during College holiday periods so that your studies are not affected in any way. If it becomes essential for your parents to book a holiday during term time and you wish to go, your parents should write a letter informing the College of the absence. Any holiday will count as non-attendance for the purposes of working out exam fees.

Please Note: • College holidays do not always fall on the same dates as local schools, please check carefully. The provisional dates are on the College website.

• All Level 3 courses (A Levels, Level 3 certificates and Extended Diplomas) are two year courses and therefore teaching in Year 1 continues until the end of the summer term. Holidays should only be booked for the holiday period.

• All information for students can be found on the student portal.

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Student

Services Student Services consists of a team of staff who, along with the student’s Personal Tutor, provide support for students. This includes Childcare, Bursaries, Transport, Housing, Health Advice, Counselling, Careers and Work Experience as well as Additional Learning Support. You are welcome to drop in to see Student Services at any time, appointments are not necessary.

Additional Learning Support The Study Support staff can be contacted via the Study Centre. The staff will discuss any learning support issues with you. They can provide help with your studies or if you require extra help in examinations.

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Careers advice at Bexhill College There is a wide variety of Higher Education, careers, employment, voluntary work and gap year literature and relevant software in the Learning Resources Centre. This is available to all students at all times during the term and is updated regularly.

Literature can be borrowed on request.

Videos of specific Universities, prospectuses plus degree course guides are available in the College Learning Resources Centre as well as a range of online resources.

The Careers Adviser is in College four days a week and will discuss and help you plan your future or current courses. Please email suerhodes@bexhillcollege.ac.uk if you would like to make an appointment.

Work Experience All students are entitled to up to five days' work experience during the academic year. Students interested in work experience should speak to Student Services, their Personal Tutor or the Work Experience Coordinator.

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Student

Services Bursaries and Grants Information on Bursaries and Grants is available from Student Services and on the Student Portal. College Bursaries are available to students aged 16–19 whose family income is below a certain level. Further details and application forms are available from Student Services. The bursary is paid subject to 95% attendance. This is calculated on a weekly basis.

Students will have the right of appeal where a decision has been made to withhold their payment. Information about appealing can be obtained from Student Services. Decisions relating to appeals will be given within ten working days of being received.

Information and literature are available on discretionary support grants, Higher Education grants, student loans, DSS Benefits, Housing Benefit, Income Tax for students, travel passes, Council Tax etc. and can be obtained from Student Services.

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Student Loan The Student Loan Fund works the same way as the Hardship Fund, only this money must be paid back. This can be done in instalments. Student Loan application forms are available from Student Services and need to be countersigned by your Head of Section.

Counselling Any student who needs help and wants to talk to an adult other than their Personal Tutor can take advantage of the service provided by specialist Counselling staff within the College. This is generally provided by external Counsellors. Counselling is arranged by Student Services.

Childcare Provision at Bexhill College The College nursery provides day-time care from 8am – 6pm either as full day care or morning or afternoon sessions. For further information, please contact the Nursery Manager, on 01424 223707.

For details of grants for childcare, please contact Student Services at Bexhill College on 01424 214545.

Transport The College has a comprehensive bus service with two arrival times and two departure times from many areas.

Timetables are available from Student Services.

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Information

For Exams

You need to know when your exams are and at what time!

Exam Information You need to know when your exams are and at what time. There is an Exams Notice Board in the reception area which all students should refer to. Exam regulations are posted on the exams notice-board, outside the exam room and inside the exam room. Details about the regulations that must be adhered to will be circulated to students before the exam period begins. It is the responsibility of the student to be aware of these regulations.

Exam Entry Students will be entered automatically for the relevant exams for courses on which they are enrolled. This does not apply to re-sits (see re-sit section on the following page). The exam entries will be checked and signed by subject teachers.

Students will be required to pay for late withdrawal from exams (dates will be published) or non attendance at an exam. Details of the charges will be published by the Exams Office on the Exams Notice Board, Student Portal and Parent Portal.

All exam information can be found on the Exams Notice Board within the College, the Student Portal and outside the Exams Office.

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Re-sits The College will pay for students to enter for an exam only once. All re-sits must be paid for by the student. The costs of re-sits are published on the Exams Notice Board within the College, Student Portal and Parent Portal.

Students collect a re-sit entry form from the Exams Office and this must be completed and returned by the published deadline. All re-sits must be paid for at the cashier’s desk prior to being handed to the Exams Office.

Administration fees and late entry fees will be charged for any forms received after the published deadline.

Registration of a Vocational Course Students will be automatically registered for their course during the September of their first year.

Withdrawing from a Vocational Course Withdrawal from a course is free of charge from the start of term in September until 15 January. After 15 January withdrawing students will be charged the full cost of the course registration fee that the College has paid. This could be as high as £170 depending on the course.

Late Arrival to an Exam Students must arrive on time for their exams. Lateness disturbs other students and also affects invigilation requirements. Lateness must also be reported to the awarding bodies and they may make a decision not to mark the student’s script if they feel the security of the exam has been infringed.

Students arriving late for an exam must report to the Exams Officer. They may not be allowed to sit the exam, or if allowed, may not be given the full time for the exam. Entry to the exam hall and the time given will be at the discretion of the Exams Officer taking into account the reason for lateness, the disturbance of other candidates, the length of the exam, invigilation and rooming requirements.

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Disciplinary

Procedures College Policy A place at Bexhill College is a privilege and therefore students are expected to meet the behaviour requirements to retain their place. Where there are issues which may lead to disciplinary procedures, students are treated as individuals and therefore any approach should take the individual’s circumstances into account. However, this does not mean action will not be taken.

Disciplinary procedures for late or poor quality work The College operates a supportive procedure which involves a series of action plans to provide students with guidance and support to help them address the issue of concern.

The process involves a series of RAG rated action plans. Green is the lowest level of action plan, followed by amber and finally red. A concern raised by a subject or personal tutor will lead initially to a green action plan which will be raised by the subject or personal tutor depending on who has the concern. The action plan is intended to provide support and encouragement to enable you to meet the College's expectations.

Action plans are reviewed after two weeks. If the requirements are met, you will either drop down the action plan process or be removed from the process if on a green action plan.

If requirements are not met, you will move up the action plan process. Once a red action plan is issued, you are at serious risk of being asked to leave College.

On the rare occasion that the requirements of a red action plan are not met, a student may decide to leave or may be asked to leave. Parents/guardians/carers will be informed. The Vice Principal is also involved at this stage. The Student Services Officer organises a careers interview if requested.

Disciplinary procedure for other issues Other issues which require disciplinary action such as lateness, inappropriate or poor behaviour in college or lessons, will be dealt with by the Head of Section and the Vice Principal. Depending on the issue, students may be given a first or final written warning or be asked to leave the College.

A full explanation of these processes is available on Student Portal.

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The procedure for dealing with GROSS MISCONDUCT is outlined on the Student Portal

If student is asked to leave the College

A student has the right of appeal to the Principal if they are asked to leave the College and this will be confirmed in the letter to parents/guardians/carers confirming exclusion from College.

Appeals must be made by the students within 5 days of exclusion. The appeal must be made in writing to the Principal and explain reason for the appeal.

The Appeal Panel

An Appeal Panel will be set up to include the Principal or a Vice Principal plus one other senior member of staff not involved in the case. The appeal should be heard within 5 working days.

The Appeal

• T he student can bring notes to the appeal to support his/her case, along with a parent/ guardian (or Social Worker for LAC) or fellow student who attends Bexhill College.

• The HOS responsible for the exclusion will present the case to the Panel, followed by the student presenting their case. After hearing both presentations the Panel will consider carefully their decision, and inform the student of the outcome within three working days.

• The Appeal Panel decision is final.

Student is successful in their Appeal

The student must start back the next College day, after receiving confirmation.

Student is unsuccessful in their Appeal

If the student feels the appeal process has been carried out unfairly, they are told of their right to raise this with the ESFA.

Student fails to arrive to the Appeal

One further appeal date will be offered. The student should confirm their attendance. If not a further appeal date shall be given within five working days.

Student fails to arrive to the 2nd Appeal

Student loses right to have appeal heard by the Panel and the exclusion stands.

Gross Misconduct The term ‘gross misconduct’ includes: • Conduct which constitutes a serious breach of the College safety regulations and which puts or might have put staff and or students at risk

• Persistent smoking of tobacco/e cigarettes/ vaping outside designated areas

• Conduct involving acts of indecency

• Other conduct which might be damaging to the reputation of the College

• Threatening or abusive behaviour towards any member of staff, students or member of the public • Illegal/inappropriate computer misuse/hacking • Plagiarism/cheating • Possession, use or sale of alcohol/illegal drugs/ legal ‘highs’ on College premises

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• Any action of a criminal or violent nature

In proven cases of gross misconduct, the Principal or Vice Principal(s) may expel the student immediately. In such cases, students go straight to appeal.

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Health &

Safety Guidelines All persons attending or working at the College have to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions, and must co-operate with those in authority (for students, this would be any College staff) on health and safety matters.

The Health and Safety Guidelines aim: • To ensure that the College provides a healthy and safe environment for staff and students.

• To establish and maintain healthy and safe working procedures and to promote the observance of all relevant statutory requirements by all staff and students, through the provision of appropriate information, training and supervision.

• T o develop and maintain a sense of safety awareness and responsible attitudes in all staff and students.

Students are expected: • To be aware of Health and Safety arrangements within the College especially their work areas.

• To co-operate with the College staff in observing Health and Safety matters and be aware of their own personal responsibilities under Health and Safety legislation.

Fire & Bomb Procedures Notices setting out procedures to be followed in case of an outbreak of Fire or Bomb Alert are posted throughout the College. Students must not, in any circumstances, attempt to fight a fire; that responsibility lies with the College. Students must evacuate the premises in a calm and orderly manner by the nearest possible exit, and gather at the designated area unless otherwise told to by College staff.

Accident/Incident Reporting All accidents/incidents that result in injury or damage to the property and incidents/dangerous occurrences that have the potential for injury, on or adjacent to the College premises, must be immediately reported to the nearest member of staff and College accident/incident report forms completed. These forms are available from Reception.

First-Aiders and Appointed Persons are provided by the College and can be located by reference to the FirstAid signs posted throughout the College. Reception will contact and send in a First-Aider when required.

Personal illness must be reported to the College as soon as possible in case ‘control measures’ need to be taken in the event of infectious diseases etc.

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College Equipment Each section has its own procedure for allowing students to borrow equipment. However all the procedures involve students signing for equipment borrowed. If any equipment is lost, damaged or stolen by third parties whilst on loan, the student who has signed for the equipment will be responsible for the cost of replacement or repair.

Hazard Awareness and Health and Safety Requirements • C ontrolled practical activities will in some cases require the use of personal protective equipment. Please ensure that you follow and comply with all instructions given by members of staff, whose paramount concern is your health, safety and well-being.

• S tudents are asked to notify members of staff if they come across anything that ‘common sense’ tells them is dangerous or has the potential for injury, be it College premises (fixtures and fittings) or ‘uncontrolled’ activities.

• D amage (accidental or intentional) to property be it College premises, vehicles, grounds or adjacent private properties must be reported immediately.

• C ar-owners are asked to adhere to College traffic management system (signs and speeds), for everyone’s safety and comfort. Dangerous driving on or adjacent to the College premises will not be tolerated.

• S ecurity of personal effects are the responsibility of the individual. The College asks that you do not leave bags/packages unattended, for obvious reasons.

• F or your own safety you are advised not to enter restricted areas, especially the Science Laboratories, if you are not doing a Science-based course.

The College is inherently a low-risk environment. However some activities on their own or combined, may have a medium to high-risk attached to them. Common sense will, in most cases, avoid unnecessary problems or injuries.

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I T Security &

Use Procedures College Internet & E-mail Computers and networks provide access to resources on and off campus, as well as the ability to communicate with other users world-wide. Such open access is a privilege, and requires that individual users act responsibly. Users must respect the rights of other users, respect the integrity of the systems and related physical resources, and observe all College policies, relevant laws/regulations, and contractual obligations.

System Administrators and Technical staff will periodically access user files. All computer use is monitored as required to protect the integrity of the College policies, computer systems, networks and students.

Pornography, Chat-lines, Social Networking, Messaging, Proxy By-Pass, Ring tone and Gaming Sites of any type are not classed as an acceptable use of College facilities at any time.

Bexhill College reserves the right to electronically block any site(s) it deems to be an unacceptable use of equipment and/or services without notice. Misuse of any kind will be treated as a disciplinary issue and dealt with accordingly.

Misuse examples include, but are not limited to the following: • Using a computer account that you are not authorised to use with or without the prior consent from the account owner.

• Using the network to gain unauthorised access to any computer systems on or off campus.

• Knowingly performing any act which will interfere with the normal operation of computers, terminals, peripherals, or networks.

• Knowingly running or installing on any computer system or network, or giving to another user, a program intended to damage or to place excessive load on a computer system or network. This includes but is not limited to programs known as Computer Viruses, Trojans, Worms, Sniffers and all Games.

• Violating terms of applicable software licensing agreements or copyright laws.

• Attempting to circumvent data protection schemes, monitoring software or uncover security loopholes.

• Deliberately wasting computing resources.

• Using electronic mail or messaging to harass or bully others.

• Attempting to monitor or tamper with another user’s electronic communications, or reading, copying, changing, or deleting another user’s files or software with or without the explicit agreement of the owner.

• Masking the identity of an account or machine.

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When using any of the computer rooms or IT suites students must NEVER: • Disconnect or tamper with hardware settings or cables.

• Eat or drink.

• Change software settings without being instructed to by a member of staff.

When logging onto the network students must ALWAYS: • Use your own username and password. Every student has a username created when enrolled into the College.

• Change your password at regular intervals and never divulge it to another person.

• Log-off and shutdown the computer correctly when you have finished.

When saving files students must ALWAYS: • Keep a current backup of their files and data. It is not the responsibility of the College or its staff to backup student work.

• Never save anything to the C:\ drive on any computer as your work will be deleted as soon as you log off.

• Only save files onto a USB memory stick or CD-ROM, or in your own user area (X:\ drive). Any file saved to a CD-ROM/USB pen that has not been saved on the network - i.e X:\ drive - cannot be recovered in the event of loss.

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Complaints

Policy

What to do if things go wrong If you feel that the College has let you down in any way, please let us know. We need to understand where we have gone wrong if we are to do anything about it.

Your first step should be to talk to your Vice Principal or Head of Section who will attempt to resolve issues. If you are not satisfied with the outcome, you can make a formal written complaint to the Principal. The College will then respond to this as set out below.

1. The person receiving the original complaint should seek to establish: • That this is a complaint and the person wishes it to be treated as a complaint. • That the complainant is prepared to put the complaint in writing.

Where the above does not apply, the College should still try to respond positively to the concern, and should make it clear that the Complaints Procedure is available at any time. The person receiving the complaint should inform the Principal. The complaint is tracked from this point to ensure timeframes are followed.

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2. If the complainant wishes to proceed, they will be given a copy of the complaints procedure and asked to summarise their complaint in writing, if they have not done so already. This action should be undertaken by the Principal who will then appoint a senior member of staff (referred to as “the Investigator”) to investigate the complaint and produce a report on findings. They will respond to the complainant within 20-30 working days. The response should be in writing and should always include regret for the fact that the complainant has found it necessary to complain. The written response will be from the person appointed to investigate the complaint.

3. At this stage, many complaints will be resolved. If the complainant feels that a resolution has not been achieved, they may seek to present their case to an Appeal Panel. If the complainant wishes to do this, they must state their wish to appeal in writing and give the reasons why the written response is unsatisfactory.

They must also state what they seek from the Appeal Panel. This should be sent to the Principal.

4. The Appeal Panel will meet within ten working days of the receipt of the request to appeal. The panel will consist of the Principal, one other member of the Senior Leadership Team excluding the Investigator and up to two members of the Corporation. The decision of the Panel is final. The complainant will be informed of the right to raise a procedural complaint with the Education Funding Agency.

The full policy can be found on the College website and on the Student Portal.

Data Protection Bexhill College collects information about all our staff and students for various administrative, academic and health and safety reasons.

Information you provide on enrolment forms will be passed to the Education and Skills Funding Agency, the Local Authority and the exam boards who are registered under the Data Protection Act 1984 and the General Data Protection Regulations 2018. The registration is primarily for the collection and analysis of statistical data but it also allows the organisations to share information with other agencies for the purpose of detecting fraud.

The Data Protection Act 1998 and the General Data Protection Regulations 2018 requires us to ensure you are aware of this by informing you clearly how your information will be used via the ESFA and Bexhill College's privacy notices. You were referred to those on enrolment. As we cannot operate effectively without processing information about you, in signing the application/enrolment form, you are giving us consent to pass on information to College staff who may need this information.

In some situations where we may want to use your data, we are required to gain your specific consent before we can do this. These situations are outlined in our Privacy Notices. If you require any further information about this, please ask Student Services.

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bexhillcollege.ac.uk

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Telephone: 01424 214545

Useful Telephone

Numbers &Websites AddAction (Drug and Alcohol helpline) addaction.org.uk 01424 426375

Cruse Bereavement Care https://goo.gl/iQ3WSw 01323 642942

RSPCA (Helpline) rspca.org.uk 0300 1234999

Alcoholics Anonymous - 24 hour linkline alcoholics-anonymous.org.uk 0800 9177650

Cruse Youthline (Bereavement) cruse.org.uk 0808 808 1677

Samaritans https://goo.gl/KFdxy2 01424 436666 or 116 123

Beat Eating Disorders: Helpline: https://goo.gl/g7iQ4s 0808 801 0677

Depression Alliance depressionalliance.org 0845 1232320

Saneline (4.30pm-10.30pm) sane.org.uk/home 0300 3047000

or Youthline: 0808 801 0711

Early Years Nursery bexhillcollege.ac.uk/earlyyearsnursery 01424 223707

Sexual Health Helpline nhs.uk/sexualhealthprofessional/ Pages/index.aspx 0800 567123

or Studentline: 0808 801 0811 Bexhill Clinic sussexpartnership.nhs.uk/locationbexhill-health-centre 01424 735606 Bexhill College bexhillcollege.ac.uk 01424 214545 Bohemia Trust (Counselling) https://goo.gl/t8f9tG 01424 722923 British Pregnancy Advisory Service www.bpas.org 03457 304030 Care to Learn https://goo.gl/hqJiYf 0800 1218989 Citizens Advice Bureau Bexhill - citizensadvicerotherdistrict.org.uk 01424 215055 or 01424 734549 Citizens Advice Bureau Hastings - 01424 721420 or 03444 111 444 (Reception only, no advice will be given Advice line only) Contraception Arthur Blackman Clinic https://goo.gl/GpqYto 01424 464750 or 0808 1681282 (including emergency contraception) Crimestoppers Free & anonymous crimestoppers-uk.org 0800 555111

26

Hastings LGBT Switchboard https://goo.gl/EXYiSX 07941 014013 Hastings & Rother Counselling Service counsellingplus.org 01424 428300 Mind Info Line https://goo.gl/gTUotB 0300 123 3393 Muslim Youth Helpline myh.org.uk/services 0808 808 2008 National Drugs Helpline FRANK Service (24/7) talktofrank.com 0300 1236600 NSPCC Helpline nspcc.org.uk 0808 8005000 or 0800 1111 Rape and Abuse Line westernsussexhospitals.nhs.uk/ services/accident-emergency/ emergency-helplines/ (answered by women) 0808 8000123 (answered by men) 0808 8000122 Rambler ramblercoaches.co.uk/how-to-find-us/ 01424 752505 Release (drugs) release.org.uk 0845 4500215 or 0207 3242989 Renown renowngroup.co.uk 01424 211563

Shelter (free advice) Advice on rights for homeless england.shelter.org.uk 0808 8004444 or 0808 1644660 Sidley Young Peoples Centre https://goo.gl/XRvZm5 01424 216869 Smokers Quitline - 9am-5pm Mon -Fri quit51.co.uk/about-us 0800 6226968 Station Plaza Health Centre - esht.nhs.uk/hospitals-and-community/ community/station-plaza/ 01424 464750 Traveline traveline.info 08712002233 Victim Supportline victimsupport.org.uk 0808 1689111 XTRAX xtrax.org 01424 722524 (Young Peoples Drop-In Centre (16-25 year olds) Meals ÂŁ1, free laundry, internet cafĂŠ, music room, sexual health information, assistance with benefits.)

Young Persons Guide to Stress depressionalliance.org Youth Accommodation Support Services (Advice on Housing problems) https://goo.gl/buBrmR 01424 724130

Lower Ground Floor

Daylight Studio

Kiln

Joinery Workshop

ELG04

ELG01

Dark Room

Photo Studio

LIFT

ELG03

Telephone: 01424 214545

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bexhillcollege.ac.uk

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Ground Floor

Ground Floor

e Ga

Glyn

p

CG27

Reception

Glyne CG29 Gap CG32

LIFT

CG22

CG18

CG16A

EG11

Work Room

CG15A

CG12 CG16 CG14 CG12

CG25 CG23 CG21 CG19 CG17 CG15

CG26

CG18A

Refectory

EG09 EG07 EG05 EG03

EG01

Art Room

LIFT

EG10 EG08 EG06 EG04 EG02

EG11 - Childhood Studies, Health & Technology - English, Language & Humanities

CG12 - Vice Principal CG14 - Vice Principal CG15 - Health Room CG15A - Faith Room CG16 - Director of Services Supporting Learning CG16A - Training Room / Professional Development and HE Management - Property - IT Dept, Student Info, Admissions - Finance / Cashier - Exams Office - Human Resources - Counselling Room - Director of Human Resources/Payroll - Marketing - Reprographics CG17 CG18 CG18A CG19 CG21 CG22 CG23 CG25 CG27

Note: Sports Science and Public Services Work Room is in the Sports Hall

First Floor

C121

Work Room

C123

125 LIFT 7 W W12 129 1 W 6 W13 W12 128 0 W W13 132 4 W W13

C119 C117 C115 C113

Sports Makers / Student Events

C120 C118 C116 C114

Student Services

E111

Staff Room

Staff

C112 Principal’s Office

Seating Area

E110

E109

E108

E107

E106

E105

E104

E103

E101

Art Room

LIFT

E102

C121 – Business /IT and Social Sciences – Science and Maths

Telephone: 01424 214545

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Second Floor

ning Lear

LIFT

Study Centre

C219B C219A

e

entr

es C

2

ourc

W22

Res

C215

C216

C213

C214

Work Room

E211 E210

C212

E201

LIFT

TV Studio

E205

Sound

E207

E204 E202 E200

E203 Studio

E209

E206

- Creative Arts

E208

E210

Sports Centre Sports Centre First Floor

SH1

SH2

SH3

SH4

SH5

LIFT

Sports Centre Ground Floor

Dance Studio 2

LIFT

Gym/Cardio Multi-purpose space

Dance Studio 1

Gym/Resistance Area

Female Changing Room

Male Changing Room

Sports Centre Office

Rock Climbing

Work Room Sports Science & Public Services

LIFT

Sports Hall

Telephone: 01424 214545

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Izzard Theatre

TLG07

Theatre Lower Ground Floor TLG05 Female Green Male Green Room Room

Auditorium

TLG01 Music Room

Recording Studios

Practice Rooms

TLG04 Work Room

TLG02 Mac Suite

LIFT

TLG04 – Performing Arts

Theatre Ground Floor

T005 Drama Studio

Auditorium

T003

T008

T002 Kitchen

LIFT

Theatre First Floor

T107

T105

T103

T101

T104 Hair Salon

T102

LIFT

9.00

monday

tuesday

wednesday

thursday

D

D

F F

E1 e2

E E

C1 c2

tutor 2 / lunch 11.25-12.20

L e2

B

G1 G2

L c2

E1 L

2.20 – 3.25

Break 2.15-2.20

1.15-2.15

TUTOR 1 / LUNCH 12.20 – 1.15

C1 L

C

F1 f2 L G2

12.55

E1 e2

A

A

C1 c2

G

B

L F2 G1 L

B

C

F1 l

G1 G2

1.35 2.15 to 3.20pm

to 3.25pm

3.20

enrichment/one to one 3.25-4.30

B

BREAK

to 10.05am

to 10.20am

10.05 to 11.25am

10.20

to 12.55pm

F1 f2

D

to 12.15pm

11.25

to 1.35pm

A

D

to 4.30pm

BREAK

Explanatory Notes Lunch is divided into two sittings. Students are either in '1' or '2'.

Bexhill College Principal: Karen Hucker, Tel. 01424 214545, Penland Road, Bexhill on Sea, East Sussex, TN40 2JG. bexhillcollege.ac.uk

3.25

BREAK

G

BREAK

12.15

to 2.15pm

A

BREAK BREAK

BREAK BREAK

friday

bexhill6thformcollege  @BexhillCollege  bexhillcollege  bexhillcollege  bexhillcollege.ac.uk 

Student Handbook 2018-19 Principal: Karen Hucker Penland Road . Bexhill on Sea . East Sussex . TN40 2JG Telephone: 01424 214545 Email: enquiries@bexhillcollege.ac.uk Important Notice: Every effort has been made to ensure that the information included in this handbook is accurate at the time of printing. It is particularly important to note that there may be significant changes to the course details and that the College reserves the right to make the amendments as required. Up-to-date information will be published as available on the College website.

Designed and Produced by The Detective Agency Ltd. www.detective.co.uk

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