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Thank You, Palm Beach County!
40 years ago, our visionary community created Children’s Services Council so generations to come could grow up healthy, safe and strong.
Stay tuned as we roll out plans to celebrate our 40th Anniversary with all of you in 2026!
The Well of PBC would like to thank our distribution partners:
3 Demetrie’s Eatery - Montre G Bennett
Amyzing Spaces - Amy Bergman
Author Camisha Hollifield - Camisha Hollifield
Center for Child Counseling - Hannah DeMarco
Children's Services Council of Palm Beach County - Shana Cooper
Community Partners of South Florida - Kelly Powell
District's Wellness Promotion Task Force - Megan Rimpel
Flawless Foundation - Janine Francolini
"Gelena Mental Health" Psychotherapist - Joycelean Baker
Hanley Foundation - Lindsey White
Kalimba Love - Kalimba Love
LaFrance Project - Lisa LaFrance
Nonprofit Nest - Jenell Harris
Palm Health Foundation - Vanessa Moss
People of Purpose - William Freeman
Rhonda’s Promise - Rhonda Rogers
The HUB Community Recovery of Palm Beach County - Faith Batt
Total Body Fitness with Rosa LLC - Rosa White
Khanna House Studios - Julie Khanna
Unity3 Palm Beach - Katrina Blackmon
Distribution partners are colleagues, neighbors and community members who commit to sharing The Well of PBC in their communication channels so that we can continue to make greater footprints together.
With a readership of thousands that covers Belle Glade to Lake Worth Beach to Jupiter to Boca Raton, The Well of PBC is a comprehensive, community-directed resource, dedicated to elevating the voices and concerns of all who call Palm Beach County home. Please join us as we advocate for mental health and work together to transform the behavioral health landscape. Your commitment helps us do exactly that.
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JULIE KHANNA, EDITOR-IN-CHIEF
“We believe in cultivating the growth and talent of our neighbors and we are proud to stand alongside them as they work towards success in whatever form it takes.”
I’ve never been a huge sports fanatic but growing up in the early 90s, the legend of Michael Jordan was inescapable.
Despite living thousands of miles from Chicago, I saw more 23 Bulls jerseys at school than I ever saw Miami Heat jerseys. Everyone wanted his Nikes and we all thought that if we drank enough Gatorade, maybe we could be, “Like Mike.”
I never became a huge fan of basketball but I wear Jordans to this day and something he said has stuck with me ever since.
Talent wins games, but teamwork and intelligence win championships.
Talent will get you far but if you really want to achieve greatness, you’ll need a first-class team around you.
In Palm Beach County, we are lucky to have bothincredibly talented individuals dedicated to their passions and professionals with lived or learned experience who are dedicated to working with these individuals to achieve their highest potential.
In this issue of The Well of PBC, we are proud to shine a light on those who show up. The ones with an open heart and a non-judgmental ear. The ones who advise, counsel, mentor and listen.
The ones who care and know that the best investment we can make is in the potential and promise of others because when we support one another, we all achieve more and reach greater heights.
This teamwork and intelligence - both professional and emotional - is the reason I hold such optimism for the future of Palm Beach County. We believe in cultivating the growth and talent of our neighbors and we are proud to stand alongside them as they work towards success in whatever form it takes.
So, in this last issue of 2025 - I would like to take this opportunity to personally thank everyone who has worked so hard to encourage, support and champion Palm Beach County residents and especially thank all of those I’ve had the privilege of working with on The Well of PBC.
To our collaborators and contributors - thank you for sharing your wisdom with our community. And to the Well of PBC team, I couldn’t ask for more creative, compassionate and committed colleagues than yourself. Working alongside you to elevate the voices of all who call Palm Beach County home is an honor and I look forward to bigger and brighter things in the new year. From the bottom of my heart, thank you for being part of the team and being part of the mission:
"To be the primary resource for behavioral health and wellness for Palm Beach County; a safe exchange space for community and an outlet for our neighbors and stakeholders to transform the behavioral health landscape."
Here’s to hope in the new year. Happy holidays!
With deep appreciation,
To share feedback, obtain advertising information, or contribute, please reach us at thewell@bewellpbc.org.
Our mission is to be the primary resource for behavioral health and wellness for Palm Beach County; a safe exchange space for community and an outlet for our neighbors and stakeholders to transform the behavioral health landscape.
To share feedback, obtain advertising information, or contribute, please reach us at thewell@bewellpbc.org.
The largest behavioral health publication in Palm Beach County, The Well of PBC is a non-profit magazine which aims to be a communitydirected resource for Palm Beach County residents. Advocating for mental health accessibility is central to our mission and we believe in “walking the walk” when it comes to ensuring every Palm Beach County resident has the opportunity to have their voices heard. We are proud to use our platform to highlight both national and global concerns while remaining focused on local mental health and wellness issues that matter the most to our audience.
The Well of PBC is proud to be the premier behavioral health and mental wellness publication in Palm Beach County and we are honored to elevate the voices and concerns of Palm Beach County residents. The opinions, beliefs and viewpoints expressed by the various authors and forum participants on this website do not necessarily reflect the opinions, beliefs and viewpoints of The Well of PBC. The author of each article published in The Well of PBC owns their own words. Portions of the articles on this web site may be freely redistributed in other media and noncommercial publications as long as the following conditions are met:
1) The redistributed article should should be linked back to the original link on https:// www.bewellpbc.org/media/the-well-ofpbc/ including the words “Read in full, visit https://www.bewellpbc.org/media/thewell-of-pbc/”
2) The redistributed article may not be abridged, edited or altered in any way without the express consent of the author.
3) The redistributed article may not be sold for a profit or included in another media or publication that is sold for a profit wit vhout the express consent of The Well of PBC. 4) The articles on this web site may be
included in a commercial publication or other media only if prior consent for republication is received from The Well of PBC. The Well of PBC may request compensation for republication for commercial uses.
5) All content including the original files, published digital or in-print material of The Well of PBC is the property of BeWell PBC. You may not copy, reproduce, distribute, transmit, modify, create derivative works, or in any other way exploit any part of our material without the prior written permission from BeWellPBC.
Photo
JULIE KHANNA
EDITOR-IN-CHIEF
Julie, CEO of Khanna Connections, enjoys using her creativity to help health and wellness industries communicate with their audiences.
LAUREN ZUCHMAN
ADVISOR
Lauren is a licensed clinical social worker and Palm Beach County resident and professional with commitment to advance health and wellness for every person across the county. The Well of PBC is a passion project for Lauren to increase behavioral health awareness, engage diverse perspectives across the county, and promote solutions to address our county’s most complex challenges.
MELANIE OTERO
CONTRIBUTOR
Melanie, president of Otero Communications, provides consulting services for some of Palm Beach County’s leading nonprofit organizations. With a special interest in behavioral health, she has assisted with the launch of The Well of PBC and serves as a contributing writer.
KATRINA BLACKMON
MARKETING MANAGER
Katrina, CEO of Unity3 Palm Beach and Community Action & Communications Administrator at BeWellPBC, brings over 25 years of executive advertising experience to The Well of PBC. Her passion for faith, family, and Palm Beach County’s diverse community drives her commitment to uplifting voices and advancing wellness through media and engagement.
JAIME JOSHI ELDER
CONTRIBUTOR
Jaime, founder of Rosewood Media, is a West Palm Beach resident, creative and contributing writer to The Well of PBC. With a decade of experience in non-profit communications and a lifetime of experience as a writer, Jaime’s work focuses on behavioral health, diversity, equity and inclusion, travel, music, food and parenthood through a pop culture lens.
ALITA FABER
EDITORIAL SPECIALIST
Alita, BeWellPBC Coordinator, wishes to help make the behavioral health field more equitable and accessible for all in Palm Beach County, including those seeking services and those looking to work in the field.
JESSIE PRUGH
CREATIVE DIRECTOR
Jessie is a seasoned creative director and designer with fifteen years of experience in print publishing, education, and marketing. With a passion for innovation, she has empowered diverse clients, from arts organizations to Fortune 500 companies, with bespoke marketing solutions and creative project management.
Call to Action: We are looking for people to contribute to our art, ask the experts, students, self-care, cultural, spiritual, and provider columns. Email us for our contributor guidelines, editorial calendar, or if you’d like to share an event or position you’re hiring for. E: thewell@bewellpbc.org | Follow along at @thewellofpbc
The Calling to Social Work: A Career of Purpose, Growth, and Lasting Impact
By Melanie Otero
Imagine a career where your work becomes a catalyst for hope, transformation, and generational change.
This is the power of social work.
Despite misconceptions—viewing social workers as either do-gooders or child removers—the profession deeply impacts people of all ages and backgrounds across diverse settings. From hospitals and schools to mental health clinics and courts, social workers play a critical role in preventing and responding to crises, strengthening families and communities, and ensuring available resources are routed to those who need them most.
The need for social workers of all types—licensed clinical social workers, case managers, counselors, and other behavioral health professionals—has never been more urgent. Florida faces a significant shortage across its entire behavioral health workforce, including a need for more than 3,500 licensed clinical social workers, plus thousands more without
licensure. In Palm Beach County, both shortages and access to care challenges are concentrated in underserved communities.
Without enough social workers, vulnerable populations experience longer wait times for assessments, interventions, and ongoing support. Shortages exacerbate mental health issues, family crises, and chronic conditions—precisely the problems social workers are trained to prevent and address.
The need is critical. The impact is profound. And the opportunity to make a difference has never been greater.
Just ask two local social work leaders—one an employer, the other an educator—with a combined experience of nearly 60 years: Shari Thomas, LCSW, Director of Youth & Family Services at Henderson Behavioral Health, and Naelys Luna, Ph.D., MSW, Founding Dean and Professor at Florida Atlantic University’s College of Social Work and Criminal Justice.
Myth-Busting
During her 30 years at Henderson Behavioral Health, Thomas rose in the social worker ranks from case manager, to therapist, to supervisory roles, and now leads a team of approximately 200 employees supporting youth and families.
She has heard the myths and is dedicated to breaking them to encourage more people to join the field.
“Some people think our work is just being kind, but the fact is, it is evidence based-driven clinical work. There is a perception that you can’t make a living as a social worker, but income grows with experience and promotions, and there is a federal loan forgiveness program for working in underserved communities. Others think you must have lived experience. It’s certainly helpful but it’s not required. Our teams and our clients benefit from both lived experience and clinical training.”
Beyond the misconceptions, Thomas sees one universal truth that leads people to the field. “Social work stands out as a job with purpose,” she said.
Dr. Luna agrees.
She relates social work through her personal lens as a Cuban immigrant who derived incredible strength and resilience in response to hardship. “Those experiences instilled in me a calling to pursue the values of social work—to walk alongside others during their most difficult and most vulnerable times, and to create opportunities and access for people to thrive in their own way and, in the process, to transform themselves and their communities.”
Pathways in Social Work
Like Thomas, Dr. Luna’s social work career is a story of opportunity and growth. She began her career as a mental health counselor in a substance use treatment center and then transitioned to hospitals in inpatient and outpatient roles. She later moved on to private practice working with children, adolescents, adults, and women, before becoming an educator, a professor, and now founding dean of the College of Social Work and Criminal Justice.
Thomas's and Dr. Luna's careers exemplify the upward mobility possible in social work, moving from frontline roles to leadership and education, highlighting the field’s broad opportunities across positions and communities served.
“Social work covers the lifespan, from newborns all the way to the elder population, offering career paths tailored to
passions and experiences,” Dr. Luna explained. “Children, youth, families, elders, veterans, and justice-involved individuals all represent critical areas of need and growth.”
Whether her students become case managers providing general support for mental health and substance use or go on to more specific roles in the community based on their passion, Dr. Luna says, “it is a privilege to be a catalyst for preparing the future leaders who will be championing change, and who will be the architects of hope for other people and communities that we serve.”
What can you do with a social work degree? A lot!
The Department of Labor names social work as one of the country’s fastest-growing disciplines with an anticipated 12% increase by 2030. Here are some of the many career paths available.
• Healthcare: Support patients and families in medical settings, coordinating care and addressing psychosocial needs.
• Child Welfare: Protect children from abuse and help families create safe environments.
• School: Assist students with academic, social, and emotional challenges.
• Mental Health: Provide counseling and support for mental health and substance use issues.
• Gerontological: Help older adults with health, housing, and social support needs.
• Community: Develop programs and connect resources for community well-being.
• Criminal Justice: Support individuals in the legal system with rehabilitation and services.
• Case Manager: Coordinate services and resources for clients' diverse needs.
• Hospice: Provide support for patients and families during end-of-life care.
• Policy and Advocacy: Promote social justice through policy and community engagement.
"As I encourage our team to listen, learn, and stay curious, I'm watching them become supervisors and leaders to others."
Shari Thomas, LCSW
Essential Qualities of a Social Worker
Thomas sees her role as a catalyst, too.
"I learned pretty quickly from my mentors that the key to success is to hire the right people around you and to 'hire for attitude. You can train skills but you can’t train heart.' As I encourage our team to listen, learn, and stay curious, I'm watching them become supervisors and leaders to others," Thomas said.
That curiosity and a good attitude, she emphasized, are the most important qualities she seeks in new hires. They reflect emotional intelligence and foster strong therapeutic connections—essential for the work ahead.
"If we can't engage, then we can't help," Thomas said. "On day one, I always tell my staff, the only thing I expect anybody to do is to listen and get invited back. You have to be able to get people to want to talk to you, want to open up to you, want to be themselves, and that results from being present, compassionate, curious, authentic, and professional in your approach."
Empathy stands as another cornerstone trait. Both Thomas and Dr. Luna recognize the profound value of lived experience—when behavioral health professionals have directly faced similar challenges as their clients. Many of Thomas's staff bring this perspective, including employees who were once clients themselves.
Empathy extends into cultural competency, which both leaders see as essential for effective support.
"We see cultural competency as the foundation of ethical care," Dr. Luna said. "You need to understand and honor cultural traditions, histories, and belief systems to build trust, a sense of caring, and a sense of belonging as you champion change."
Thomas has embraced a related concept that reflects her emphasis on curiosity: cultural humility. "It means I don't
Naelys Luna, Ph.D. ,MSW
“Social work is truly a profession of love, service, and powerful impact— changing lives today and for generations to come.”
have to know everything—I just have to ask," she said. "We teach our staff not to make assumptions and to ask questions about how their clients celebrate holidays, what their spiritual beliefs are, and how they define their family culture."
Even small gestures matter. Thomas prepares her employees to respect cultural norms and household customs—something as simple as removing shoes if requested when entering a home. "I carried a pair of socks in my car," she said.
Both leaders agree that employer culture proves just as critical in a field that can be emotionally exhausting.
"It helps when the organization honors human connection and human dignity," Dr. Luna said. "Is it a culture of care? Do they offer flexibility?"
For Thomas, flexibility is a must."As an employer, we prioritize self-care and flexibility—encouraging staff to take time off to avoid burnout. I never missed my kids' soccer games. Maybe it wasn't the highest paid job, but I didn't miss out on my kids and that was a big benefit."
Supporting the Profession from the Start
While supportive employer culture helps retain social workers, building a strong workforce begins with education and removing financial barriers to entry.
As a positive sign, Dr. Luna has seen a 9% enrollment increase at her school’s graduate program over the past five years. And the college is opening new pipelines for students to transition from community colleges to Florida Atlantic to pursue a social work degree.
Dr. Luna is also seeing students from other schools change their degrees or professionals in other occupations seeking social work as a second career. While exact percentages vary by program and region, approximately 20-30% of social work students nationally report second-career status.
“Some will say to us, ‘I don't feel fulfilled. I feel like something is missing in my life,’” Dr. Luna said. “They talk about a void. They don't feel like they're truly making a difference.”
For those who choose social work, the journey typically begins with a bachelor’s degree in social work or a related field, building essential knowledge and skills. Many then pursue a Master of Social Work (MSW) to prepare them for various positions such as clinical practice, advocacy, administration, education, healthcare, and leadership, among others. BSW graduates often qualify for “advanced standing,” allowing them to complete the MSW in about one year instead of two, saving time and tuition. Practical experience comes through internships or supervised clinical practicums, applying what’s learned in the classroom. Licensing follows, requiring exams and state-specific requirements, with clinical social workers needing additional supervised practice and certification.
No matter the degree, the jobs are there. According to Dr. Luna, graduates from the Sandler School of Social Work experience a 93% job-placement rate within three months of graduation.
Support from the State of Florida is there, too. Starting in 2025, licensed mental health professionals, including social workers, can receive up to $75,000 in student loan relief over a four-year period through the FRAME (Florida Reimbursement Assistance for Medical Education) program. The goal of FRAME is to encourage healthcare professionals to work in underserved areas of Florida by providing financial assistance to help repay their education loans.
Once graduated, starting salaries range from $44,100 to $68,400 for entry-level social workers; mid-career roles earn $70,000 to $90,000; and senior social workers can earn $90,000 to $100,000+, depending on responsibilities and region.
Beyond the degree, more than the salary, Dr. Luna returns to purpose.
“Social work is truly a profession of love, service, and powerful impact—changing lives today and for generations to come.”
MORE RESOURCES:
FRAME (Florida Reimbursement Assistance for Medical Education) fdohframe.com
Social Work Information floridasocialworkedu.org
Atlantic University College of Social Work and Criminal Justice fau.edu/sw-cj
Explore More Behavioral Health Careers
Interested in other behavioral health careers besides social work? Visit BeWellPBC’s Behavioral Health Career Roadmap, showing the wide range of pathways available at every level of experience and education. Learn about positions, certifications, and South Florida degree programs and schools at bewellpbc.org/workforce-pipeline.
The Mission
The largest behavioral health publication in Palm Beach County, The Well of PBC is a non-profit magazine which aims to be a community-directed resource for Palm Beach County residents. Advocating for mental health accessibility is central to our mission and we believe in “walking the walk” when it comes to ensuring every Palm Beach County resident has the opportunity to have their voices heard. We are proud to use our platform to highlight both national and global concerns while remaining focused on local mental health and wellness issues that matter the most to our audience.
The Call to Action | Contributors to The Well of PBC do not need a degree or a background in publishing to have their voice elevated and their concerns addressed - they merely need to reach out and let us know they have something to say. Through crowdsourcing and fully engaging Palm Beach County residents to participate as contributors, The Well of PBC hopes to empower residents to serve as stakeholders who are fully immersed in the transformation of the behavioral health landscape of Palm Beach County.
We are looking for people to contribute to our art, ask the experts, students, self-care, cultural, spiritual, and provider columns. Email us for our contributor guidelines, editorial calendar, or if you’d like to share a career opportunity or community event.
E: thewell@bewellpbc.org | Follow along at @thewellofpbc
What brought you to this work? What keeps you in the work?
Karyn Rosenberg, LCSW, PMH-C, SOUTH
“When I was in graduate school, I was working in retail but saw a job posting on the bulletin board for a grief counselor at the local hospice. I interviewed and they hired me! Fast forward… I have worked as a grief therapist in private practice for 26 years. Full circle was my mentor who hired me and asked me to be a contributing author for her professional grief counseling textbook! What keeps me in it is that supporting clients shapes my own philosophy of life, giving it meaning and purpose.”
Sowania Germain, LMHC-D, PMHC, EAST
“I stepped into this work with a deep desire to break generational patterns and create spaces where people feel safe, seen, and supported. My own lived experiences and faith showed me the power of true healing and that continues to anchor my calling. What keeps me here is witnessing people reclaim their peace, purpose, and voice; watching transformation unfold never stops humbling me.”
Jessica Dockus, LCSW, CENTRAL
“I was drawn to social work through my family. They’re all nurses, and while I knew that path wasn’t for me, I still wanted to support people through some of the most difficult moments in their lives. That commitment led me to focus on non-profit work, ensuring that children and families who might otherwise go without are able to access essential mental health care. I’m inspired to stay by seeing the impact my work and the work of my agency has on the community.”
Emily Deem, LMHC, WEST
“I’ve always known I wanted to help people but was unsure as to how until I discovered the impact that a GOOD therapist can make! The meaningful progress and resilience of my clients keep me inspired and motivated every day.”
Rob Lerro, NORTH
“What initially brought me to the work still sustains me: In the early 90’s, I made a leap of faith from laboratory medicine to an entry-level case manager position at the Comprehensive AIDS Program (CAP), at the height of the epidemic. In that world, I learned to see myself more clearly; at my day-to-day norm, at my worst; and my potential to be and do better. I learned immeasurably from clients, fighting for their lives- for themselves and for their loved ones: I discovered “the hard way” the imperatives of needing to talk less and listen more; to try to be more present, and to really see people. And I keep re-learning that broken people can connect across differences, and help each other begin to heal, and continue growing and learning (Ecclesiastes 4:9-12).”
“It’s not about the final piece, but about the process.”
Yanelese “Yany” Quiles, CRSS is the Lake Worth Site Manager at The Recovery Community HUB of Palm Beach County. She has been a Certified Recovery Support Specialist for three years and is currently pursuing her bachelor’s degree in Social Work.
The Beauty of The Unknown
By Yanelese Quiles, Site Manager | The Recovery Community HUB of Palm Beach County
| www.pbchub.org/ | @ThePalmBeachCountyHUB
Art has always been a big part of my recovery. For me, watercoloring is more than painting - it’s a way to express who I am and how I feel without needing the perfect words.
Each time I sit down to paint, I’m reminded to slow down, breathe and let things flow, even when they feel messy. The colors, the water and the movement all become a reflection of my emotions and healing journey.
At The Recovery Community HUB in Lake Worth, I sometimes lead a watercolor class called “Hues of Healing.”
It’s a space where others can take a break from the noise of life and simply paint - no pressure, no expectations, just connection. I’ve found that even people who say they “can’t paint” end up surprising themselves. It’s not about the final piece, but about the process. Watching
someone relax, smile, or open up while painting reminds me why creative expression is so powerful in recovery.
As someone with lived experience, I know how important it is to find healthy ways to cope and reconnect with yourself. Watercoloring has helped me do that - it keeps me grounded, mindful, and connected to my emotions in a positive way.
Through art and peer support, I’ve learned that healing doesn’t have to be perfect; it just has to be honest.
“Each time I sit down to paint, I’m reminded to slow down, breathe and let things flow, even when they feel messy.”
The Draw is a space for creatives to share their art, poetry, spoken word, etc. and/or how their art helps themselves and others.
To contribute, send your article ideas to thewell@ bewellpbc.org with "The Draw" in the subject line.
Flowers of Love & Hope
Day Dream
The Human Connection: Separate But Together
thE SOurce thE SOurce
If knowledge is power, then information is liberation and access is freedom.
The Well of PBC is a firm believer of this concept and we take great pride in curating accessible resources for our audience.
In this issue, we are focused on the workforce pipeline both locally and on a more national level. Since people absorb information in various ways, we have included resources which speak to visual,
auditory, kinesthetic, and reading/writing learning styles.
We believe in the promise and potential of Palm Beach County and hope that within the pages of this issue, you can find the resources you need to thrive.
If you have something you’d like to share, we encourage you to email us at: thewell@ bewellpbc.org and tell us about it so we might highlight it in a future issue.
The Gift of Therapy: An Open Letter to a New Generation of Therapists and Their Patients by Dr. Irvin Yalom (book)
A guidebook driven by a career spanning over 35 years of clinical therapy, Dr. Yalom breaks down tips for beginner therapists such as the importance of home visits and acknowledging your errors as well as features real case studies on how both patients and therapists alike can get the most out of therapy.
Dr. Geetanjali Chopra: Demystifying Social Work | TED Talk (video)
In this video, Dr. Chopra highlights the increasing need for dedicated individuals in the social development sector to address issues stemming from income inequality. She also stresses that social work is a profession requiring skill, dedication, and commitment which can provide satisfying and impactful living making it a must-watch for anyone thinking about heading into the field.
Florida Atlantic University Career Center (website)
A comprehensive resource for students, alumni and employers, FAU is dedicated to becoming one of the most career-centric schools in the nation. Their career center is an extensive collection of coaching opportunities for students, news and events for the community to help build successful futures for our community.
How Julia Dattolo Is Transforming Palm Beach County’s Workforce (video podcast)
President & CEO of the Palm Beach North Chamber of Commerce Noel Martinez, sat down with President and CEO of CareerSource Palm Beach County, Julia Dattolo for an engaging conversation about the critical role of workforce development in strengthening the Palm Beach County economy. Julia and Noel also spend time talking about the mission of CareerSource Palm Beach County including focusing on connecting talent with opportunity and helping local businesses grow.
Conversations for the Common Good: Shaping Tomorrow’s Healthcare Workforce (video)
Northeast and Central Pennsylvania PBS affiliate WVIA hosted a roundtable discussion discussing national issues of workforce shortages in healthcare and how education programs and partnerships are transforming the future of health care by training the next generation of health care professionals. Just like the conversations we’re having in Palm Beach County, this conversation aims to inspire change by showcasing how local leaders are working together to drive a more just and healthy future through dedicated education and compassionate care.
UNLIMITED
By Ashton O | @OkamiVerde365
After graduating high school in Connecticut, I moved to Florida and looked for help to guide me in my next steps. After researching what programs were available, I enrolled in services with Vocational Rehabilitation. They proceeded to help me enroll in community college and refer me to other services. Some of the other services they enrolled me in are Peer Mentoring, PalmTran Connection, and Work Opportunities Unlimited.
Work Opportunities Unlimited set me up with a job coach. We had several discussions about what my job goals were, my strengths and weaknesses, and they had me do some mock interviews.
I have been placed in three different on the job training experiences and my growth from the first to the third was exponential.
My first job coach didn’t understand my needs and how much guidance I needed initially, so my first experience was not great.
My second job coach got to know me better and understood how much guidance I needed. I was placed at Inspire Recovery for my second on the job training where I had a very positive experience, expanded my office skills, and increased my comfort with working in an office setting. I still have contact with Inspire Recovery, recording videos for their events.
“Through doing all of these activities, I have learned more about myself and my goals for the future.”
“For three months I worked at Khanna House Studios which was in line with my career goals since my major in school was film directing and producing.”
My third experience through Work Opportunities Unlimited was a combined on the job training and internship opportunity in order to complete my certificate program at school.
For three months I worked at Khanna House Studios which was in line with my career goals since my major in school was film directing and producing. I had a wonderful experience, working with great people. They guided me through many types of media experiences, working on podcasts, visiting a news station, doing office work, and they encouraged me to expand my social media platform.
Through doing all of these activities, I have learned more about myself and my goals for the future.
Work Opportunities Unlimited gave me opportunities that I might not have found by myself. Having a job coach to advocate on my behalf about my needs and support me during my on the job training experiences was invaluable.
Ashton graduated from Palm Beach State College with a college credit certificate in directing and producing film. They work as an independent consultant producing videos and media content. Instagram: okamiverde365
The Fountain is the space for youth contributors and youth-related topics.
To contribute, send your article ideas to thewell@bewellpbc.org with "The Fountain" in the subject line.
Florida Center for Behavioral Health Workforce | Demonstration of Interactive Dashboard
To watch the video on YouTube, click https://www.youtube.com/watch?v=yJr6uTXsCJE
This October, the Florida Center for Behavioral Health Workforce (FCBHW) launched the state’s first interactive dashboard that projects behavioral health workforce supply and demand through 2035. The dashboard equips policymakers, providers, educators, and advocates to confront Florida’s critical shortage of behavioral health professionals.
Stakeholders can use the tool to see where behavioral health professionals are and where they are not, spot shortages before they become crises, and measure how state and local policies affect access to care. The dashboard delivers state, regional, and county-level insights and projections for six licensed behavioral health professions in Florida: psychiatrists, psychologists, psychiatric-mental health nurse practitioners, clinical social workers, marriage and family therapists, along with mental health counselors. FCBHW plans to expand the scope to capture a fuller spectrum of the workforce, including paraprofessionals and those certified to serve in Florida’s schools.
By making workforce data easily accessible, the dashboard provides a foundation to plan systems, evaluate programs and investments, and spur policy change.
“Now that we know the projected trends, our responsibility is to close the gaps,” said FCBHW Executive Director Courtney Whitt, PhD. “By growing, retaining, and innovating our workforce, we can bend these trends toward greater access and better outcomes.”
Courtney Whitt, PhD
Dr. Courtney Whitt serves as the inaugural executive director of the Florida Center for Behavioral Health Workforce at the University of South Florida. Dr. Whitt earned both her master’s in mental health counseling and her doctorate in counseling psychology from the University of Miami. She completed an APA-accredited predoctoral internship in integrated care psychology at Wayne State University School of Medicine and a postdoctoral fellowship at Salud Family Health Centers. Dr. Whitt is a licensed clinical psychologist in Florida dedicated to strengthening and advancing the behavioral health workforce statewide.
From community events to county-wide campaigns, The Real shows us what’s really going on in the county. Submit your event photos or news to thewell@bewellpbc.org.
Strengthening Palm Beach County’s Behavioral Health Pipeline
From its inception in 2019, BeWellPBC has been dedicated to making positive contributions towards the improvement of the behavioral health workforce pipeline in Palm Beach County through the efforts of the Workforce Pipeline Action Team. We would love to acknowledge our own efforts in this space as well as highlight some efforts in the community. There is so much good that is happening in our area and sometimes it is difficult to be aware of it all.
One of the Workforce Pipeline Action Team’s early wins was the conceptualization of the Palm Beach County School District’s Behavioral Health Technician (BHT) Program during the monthly team meetings and subsequent implementation in 2022. This was achieved after many discussions and established collaboration between several of BeWellPBC’s community partners and a commitment by all involved to assist in turning a wonderful idea into a reality. Now, the program has been in operation within several of our county’s high schools for the past 3 years, with more county high schools to be added, not to mention counties outside of Palm Beach are also interested in adopting the curriculum in their school districts. To support the BHT Program and its students, BeWellPBC coordinates and oversees coinstruction opportunities, facilitates a high school internship program, and provides scholarships for graduating seniors.
Additionally, the action team has hosted several informative workshops on topics ranging from CareerSource Palm Beach County’s offerings of funding and training to help with new hires to Mental Health America’s Bell Seal Certification. The team also developed and distributed the Behavioral Health Workforce Insight Survey culminating in a one-pager which was shared back to survey participants, behavioral health employers, and funders, and it created the Behavioral Health Career Roadmap to assist individuals seeking information about careers in the behavioral health field. There is so much more left to be done which is why we invite you to participate in our monthly meetings to contribute your ideas on how we can enhance and expand the behavioral health workforce pipeline in Palm Beach County.
We would love to highlight a few organizations doing their part to shore up the behavioral health workforce in Palm Beach County:
• Center for Child Counseling has training and resources for mental health professionals, among others.
• Florida Atlantic University’s Robin Rubin Center for Happiness and Life Enhancement, part of the Phyllis & Harvey Sandler School of Social Work, offers a variety of virtual and in-person workshops and events including yoga, meditation, wellness, and mindfulness to the school’s students, faculty, and staff, as well as community members.
• Mental Health America of the Palm Beaches is certified by Mental Health America, the national organization, through the Bell Seal Award which is a national workplace certification program which recognizes organizations across the nation who are working to improve their employees’ mental health.
• Palm Beach County Youth Services Department offers training and education to mental health professionals, including internship opportunities.
A Day in the Life
“Sometimes, we choose careers, sometimes they choose us.”
Maura Merkal, Resource Specialist at NAMI PBC | www.namipbc.org | @NAMIPBC
My work day always starts with cheery hellos with my coworkers. I love having wonderful people to work with.
From my desk I can see the sunlight shining on the black olive trees swaying in the breeze. I’m a plant person and I always stop and smell the roses. Most of my career has involved plants, and after retiring I still spent many hours outside in the garden and volunteering for various organizations.
I also love to learn, find solutions and help people. I asked myself “Now what can I do that’s purposeful?”
For many years, I volunteered for NAMI, facilitating the Family Support Group.
Having been a caregiver for loved ones experiencing psychosis means that I understand what the families are experiencing.
I’d been there through the toughest times, made heartbreaking but necessary decisions, searched for resources
everywhere that I could and made it through to some stability and tremendous understanding. I also had to seek help and resources when my mother was failing and living with me.
These personal experiences have become invaluable to my ability to help others. Sometimes, we choose careers, sometimes they choose us.
“Having been a caregiver for loved ones experiencing psychosis means that I understand what the families are experiencing. ”
“Each year, our Resource Line supports around 2,000 callers - families navigating the complexities of mental health which can feel like a black hole or dense fog with no path or end in sight.”
As the Resource Specialist, I receive calls every day from people who are reaching out for help to find resources for themselves and their loved ones. Parents who love their children and want the best for them, family members hurt and confused by behavior and illnesses they don’t understand.
Worry and fear for the future is real, but they are reaching out for help and hope, support groups and validation.
Every voice on the other end of the Resource Line reminds me why I’m here.
I can offer help and hope.
Each year, our Resource Line supports around 2,000 callers - families navigating the complexities of mental health which can feel like a black hole or dense fog with no path or end in sight. I know how that feels.
On Wednesdays, I still sometimes co-facilitate NAMI Family Support Groups where we share stories, offer support, and exchange strategies – what we have tried that helps, and what doesn’t. I’m still learning.
The stories I hear are reminders that healing isn’t easy or fast. We usually have to take baby steps to make progress toward the healing that we yearn for.
When you have walked a challenging path, there’s nothing more important or purposeful than helping others along their journey.
I’m honored to walk alongside families on their path to hope.
The Word is a broad topic space for contributing writers (a.k.a the community) to share your stories of behavioral health or anything selfcare related i.e. fitness, health, educational, parenting, hobbies, wellness, etc. To contribute, send your article ideas to thewell@bewellpbc. org with "The Word" in the subject line.
Maura Merkel
Joe works at MHA
“When employees see the impact they can make, it lifts morale, strengthens bonds, and inspires them to bring these values into their own families and communities. It becomes part of who we are as a team.”
Crafting a Positive Workplace Culture Piece by Piece
By Aaron Menitoff | Co-Founder & CEO | Boarderie | @Boarderie
Boarderie fosters a positive workplace culture by promoting from within and giving every team member a clear path for growth. Every manager at Boarderie started in an entry-level role, which reinforces our belief that leadership is earned through hard work, responsibility, and commitment.
We also invest in our team through 401(k) benefits, health insurance, and PTO. We celebrate every employee’s birthday — and with a team our size, that means almost every day includes a moment to pause, sing, and share cake together. Beyond that, we host quarterly family-friendly outings, like bowling events or park picnics with games and bounce houses, so our team can relax, connect, and enjoy time with their families.
After each major gifting holiday, when the team works especially hard, we host company-wide celebrations to recognize their dedication. These moments of gratitude and togetherness help reinforce the supportive, familylike culture we are proud of at Boarderie.
Volunteerism strengthens our team by giving everyone the chance to experience the fulfillment that comes from helping others. Many people don’t naturally step into volunteer work unless they are introduced to it by someone they trust — so we try to model that behavior.
By involving the entire team in activities with the nonprofits we support, we create shared experiences that build empathy, gratitude, and perspective. When employees see the impact they can make, it lifts morale, strengthens bonds, and inspires them to bring these values into their own families and communities. It becomes part of who we are as a team.
One special example is our partnership with The Lord’s Place. We invited 41 incredible children for a fun-filled afternoon at Chuck E. Cheese, followed by a Halloween costume shopping trip at the mall where each child picked out a brand-new costume to celebrate the holiday. It was an unforgettable day for everyone — children, families, and our team.
“Boarderie supports mental health and well-being by creating a caring, inclusive, people-first workplace.”
For companies looking for a meaningful teambuilding experience, partnering with The Lord’s Place is a powerful way to bring people together while making an impact.
We also proudly hire adults with developmental disabilities through our partnership with The Arc of Palm Beach County, ensuring meaningful employment opportunities and purposeful inclusion in our daily operations. Inclusivity is at the heart of who we are bringing compassion and purpose into our everyday work.
Boarderie supports mental health and well-being by creating a caring, inclusive, people-first workplace. Our founders work closely with the team every day and lead with empathy, transparency, and accountability.
We encourage open communication and crossdepartment collaboration so everyone feels heard and supported. Daily recognition, milestone celebrations, and team-building traditions help build a sense of belonging and pride. During high-volume production seasons, we reinforce camaraderie through shared meals, check-ins, and appreciation moments to keep the team connected and energized.
By combining opportunity, empathy, and shared achievement, we’ve built a culture where people genuinely love where they work and take pride in being part of something bigger than themselves.
The Reservoir is the cultural space for contributors to highlight customs, celebrations, holidays, rituals, and more. To contribute, send your article ideas to thewell@bewellpbc.org with "The Reservoir" in the subject line.
Beyond Sunday Mornings Behind the Pulpit
By Mike Olive | www.cgchurchlwb.com | @CommonGroundChurchLWB
Many clergy enter ministry to serve from a place of faith—preaching hope, offering comfort, and guiding people toward spiritual growth and a deeper faith. Yet, very quickly, many discover that their role reaches far beyond Sunday mornings behind the pulpit. Their position soon becomes one of a spiritual coach and guide standing at the crossroads of faith, mental health, and community care.
Clergy lives are filled with stories like Jimmy.* Jimmy, a skilled drywall worker, battled addiction for much of his life. His struggles were tied to deeper issues of mental health challenges, poor nutrition, and navigating an ever changing society.
Spiritually, he longed for alignment with God. Physically and mentally, his life was out of balance.
Like a car with one tire out of alignment, everything else began to pull in the wrong direction. Eventually, that imbalance led to a breakdown and a ‘blown tire’ on the side of life’s road.
“Clergy can serve as trusted bridges, meeting people where they are and connecting them to care they need. Their understanding of human struggle, filtered through compassion and spiritual wisdom, complements the scientific and clinical work of professionals across the spectrum.”
Photo Credit: Pedro Lima
Ministers often encounter people like Jimmy needing ‘roadside assistance’ before even seeking out a therapist or a doctor. They are the ones called when someone’s tire goes flat.
In those moments, clergy act as first responders for the soul, offering prayer, compassion, and guidance. But more and more, they are realizing that the health of a person cannot be separated into parts. Body, mind, and spirit must move together in alignment.
That realization offers a powerful lesson for the behavioral health workforce. True healing requires alignment across all areas of our lives. Like a pit crew working together to keep a car in motion, so must ministers, psychologists, dietitians, and social workers collaborate. Each brings a unique set of tools to restore balance. When one “tire” is low, the performance of the whole vehicle is affected.
In this sense, clergy are more than unintentional counselors; they are essential partners in a broader care network. Many are now seeking more education on mental health, not to replace licensed professionals, but to recognize when to make referrals and how to support individuals holistically. Their lived experience with congregants facing trauma, addiction, grief, and despair provides insight that can strengthen the behavioral health pipeline from the ground up.
Clergy can serve as trusted bridges, meeting people where they are and connecting them to care they need. Their understanding of human struggle, filtered through compassion and spiritual wisdom, complements the scientific and clinical work of professionals across the spectrum.
The behavioral health workforce pipeline depends on all levels working together. When spiritual leaders, mental health practitioners, and healthcare providers align their efforts, they create balance—a kind of community “alignment service” that keeps individuals moving toward wholeness.
From the lived experience of clergy, we learn that healing is not a one-person job. It is a shared mission. And when the faith community joins hands with behavioral health professionals - the ‘pit crew’ - their actions become more than crisis intervention but an introduction to a balanced life system to bring about transformation.
*Name changed to protect privacy.
Mike Olive currently serves as Lead Pastor of Common Ground Church in Lake Worth Beach, Florida. He studied theology and pastoral counseling and has over 40 years of experience in ministry, community outreach, recovery ministry, and leadership development. Mike is passionate about integrating faith, mental health, and practical application to help individuals and families find balance and purpose.
The Depth digs deep into faith and fellowship at the neighborhood level. Email thewell@bewellpbc.org with "The Depth" in the subject line for a chance to be featured.
Building the Future of Care: How
“This model of mentorship and experiential learning does not just prepare individuals; it strengthens Palm Beach County’s entire behavioral health ecosystem. Graduates leave Kaafi more confident, compassionate, and ready to serve in clinics, schools, hospitals, and community organizations across South Florida.”
Kaafi Counseling Is Shaping the Next Generation of Behavioral Health Professionals
By Dr. Fartun Mohamud, Ed.D., LMHC | www.kaaficounseling.com/ | @KaafiCounseling
A Community Rooted in Care
In a time when the demand for compassionate, qualified behavioral health professionals continues to rise, one local practice is leading the way—preparing future professionals not only with knowledge and skills but with heart.
At Kaafi Counseling, training and mentorship are more than add-ons to the work—they are at the very core of the organization’s mission. As a community-based behavioral health group practice, Kaafi is deeply committed to shaping the next generation of professionals through hands-on experience, real-world clinical exposure, and supportive supervision that blends skill-building with compassion.
The team believes that the best way to prepare tomorrow’s mental health leaders is to help them learn by doing.
Cultivating Future Professionals
Across Palm Beach County, Kaafi Counseling has become a trusted learning hub for emerging professionals at every stage of their journey.
Through its Behavioral Health Technician Internship Program, offered in partnership with BeWellPBC, high school students gain early exposure to the world of counseling and psychology—developing curiosity,
compassion, and a deeper understanding of what it means to serve others in the helping professions.
In partnership with local universities, Kaafi also supports Graduate Student Practicum Programs, where students bridge classroom learning with meaningful client interactions under the guidance of experienced clinicians.
For Registered Interns—graduates working toward licensure—Kaafi provides qualified supervision that helps them strengthen case conceptualization, deepen confidence, and refine ethical clinical practice in a supportive, realworld setting. Together, these programs create a strong foundation for developing future behavioral health professionals who are equipped to serve their communities with both skill and heart.
Strengthening the Workforce Through Advanced Training
Beyond internships and supervision, Kaafi extends its impact through clinical consultation for practicing professionals. These consultations focus on traumainformed care and advanced training in Eye Movement Desensitization and Reprocessing (EMDR) therapy, helping clinicians deliver evidence-based trauma treatment with greater confidence and skill.
By fostering ongoing professional development, Kaafi strengthens the region’s behavioral health workforce— equipping clinicians to meet evolving community needs with both competence and compassion.
Learning by Immersion
At every level, Kaafi provides true immersion. Interns, trainees, and consultees actively participate in sessions, peer consultation, team meetings, and clinical case discussions, experiencing the collaborative heart of behavioral health care. Within this supportive environment, they learn not only how to provide care but how to listen, adapt, and form authentic human connections—the very qualities that define exceptional professionals.
Mentorship, Inclusion, and Impact
Kaafi’s clinicians play a vital role in this transformation. With deep experience and a passion for teaching, they guide emerging professionals through reflection, feedback, and meaningful dialogue about care, ethics, and empathy.
What sets Kaafi apart is its commitment to inclusion. Interns and trainees come from diverse backgrounds, bringing perspectives that enrich the learning environment and strengthen the community’s approach to care and recovery. By fostering diversity and access, Kaafi helps create a workforce that truly reflects—and understands— the people it serves.
This model of mentorship and experiential learning does not just prepare individuals; it strengthens Palm Beach County’s entire behavioral health ecosystem. Graduates leave Kaafi more confident, compassionate, and ready to serve in clinics, schools, hospitals, and community organizations across South Florida.
Investing in People, Building the Future
At its heart, Kaafi Counseling believes that investing in people is the surest way to build a healthier future. Through intentional mentorship, hands-on learning, and a steadfast commitment to growth, Kaafi is doing more than training professionals—it’s shaping the future of care and recovery, one compassionate connection at a time.
Dr. Fartun Mohamud, Ed.D., LMHC, is the Clinic Director of Kaafi Counseling, a group practice dedicated to providing inclusive, accessible, and high-quality mental health care. With over 25 years of experience in mental health, education, and leadership development, she leads a team passionate about nurturing the next generation of behavioral health professionals. Together, they’re creating meaningful pathways for students, interns, and early-career clinicians to grow into confident, compassionate leaders shaping the future of care.
The Providers is a space for providers, practitioners, thought leaders, and systems change leaders to share. To contribute, send your article ideas to thewell@bewellpbc.org with "For The Providers" in the subject line.
A Physician's Perspective on Compassionate Care: An Interview with Dr. Antonio Mendez
www.trustbridge.com | @TrustbridgeCare
Drawing inspiration from decades of practice, Dr. Antonio Mendez believes that genuine humanity and compassion are innate and cannot be taught from a textbook.
He stresses the importance of individualized care, being emotionally present and the essential need for clinicians to nurture their own well-being to continue serving others.
From your experience, what is one lesson about humanity or compassion that no textbook could have prepared you for in clinical practice?
Humanity and compassion have to come from within. No textbook can teach this—it comes from the heart.
“Humanity and compassion have to come from within. No textbook can teach this—it comes from the heart.”
Photo Credit: RDNE
Photo
What guidance would you offer interns or earlycareer clinicians about caring for both their patients and themselves in emotionally heavy work?
All occupations involve stressful moments, but in medicine—and especially in hospice care, where most patients are nearing the end of life—this can be particularly emotional. It’s important to stay focused on your treatment plan and on alleviating pain and suffering for both your patient and their family.
What do you think the behavioral health workforce pipeline must prioritize to ensure that compassion and human dignity remain at the heart of care?
The entire healthcare team must individualize care for each patient, treating every person with dignity and respect. Providing a supportive environment for the care team is just as essential.
How can emerging behavioral health professionals learn to show up with true empathy and presence, especially when supporting people through tough moments?
Always be humble and offer compassionate listening to each patient and their family. Look them in the eye, avoid taking notes while they are speaking, and acknowledge their concerns with respect.
How do you personally refill your emotional and spiritual cup so you can continue showing up fully for the people who need you?
Exercise is a great stress reliever. I also believe in the power of prayer and rely on it to help me be a better physician and a better human being. Photo submitted
Dr. Antonio Mendez completed his undergraduate studies at the University of Miami and earned his medical degree from the Autonomous University of Guadalajara. He completed his internal medicine residency at Metropolitan Hospital in New York City. Dr. Mendez has maintained a private internal medicine practice since 1991 and has provided hospice services since 2005. He currently serves as Assistant Medical Director at Trustbridge Hospice.
Beyond the Couch highlights non-traditional mental health outlets and resources in Palm Beach County. To contribute, send your article ideas to thewell@bewellpbc.org with "Beyond the Couch" in the subject line.
ACORNS:
By Michael Kane | Manager, Behavioral Health Services | Palm Beach County School District
Growing Together into the New Year
As we turn the page to a new year, it’s a wonderful opportunity for families and caregivers to slow down and reflect on how they’ve grown together. The close of December invites meaningful conversations. What moments brought joy? What challenges helped you to learn? What hopes will you carry forward?
For parents and caregivers, it is also a time to be proactive and aware of your child’s mental health and well-being. It's OK for young people to experience changes in behaviors or emotions. If you have questions, it is a great time to check-in with your child’s teacher, school counselor or school behavioral health professional.
You can learn more about the School District of Palm Beach County Department of Behavioral and Mental Health and the District’s comprehensive school mental health efforts by reviewing their website and the Caring First website.
Photos by ©Artem Podrez
Congratulations 2025 Hats Off Honorees
Nonprofit of the Year
Impact in Arts & Culture
Music for Mending Minds
Presented by:
Impact in Education Suits for Seniors
Presented by:
Family Services
Bella's Angels
Environment & Animal Welfare
Peggy Adams Animal Rescue League
Health & Wellness
Barracks Legend Foundation
Lifetime Achievement
Tammy Fields
Executive of the Year
Brittany Menendez
Professional of the Year
Barbara Wilson
MVP of the Year
Shona Castillo
Volunteer of the Year
James Kastrinos
Community Hero
Ariana Ciancio
Innovation Award
Speak Up for Kids of Palm Beach County
Collaborators Award
Suits for Seniors, Keiser University, Palm Beach State College
