2 minute read
5 Signs You May Need a New Auto Mechanic
Written by Bill Fritsch, Expert Contributor and Owner of Fritsch's Liberty Service Center
Automotive repairs are a necessary part of safe driving. The investment made in automotive maintenance should be prudent, and not based only on habit or how close an auto service center is from home.
Although changing your auto mechanic isn’t as comfortable as dealing with a familiar face, it may be necessary if recent interactions have made you uneasy. Here are five warning signs that it may be time to search for a new automotive professional to service your car or truck.
1. Answers to your questions leave you more confused.
When a car mechanic cannot explain, in simple language, why your car is acting the way it is, or how the problem can be solved by making certain repairs, you may be dealing with a less skilled mechanic, and it may be time to find a new mechanic.
2. You always feel like you are being sold more than you need.
Sometimes mechanics diagnose a problem incorrectly, causing additional repairs to solve the problem. And because automotive diagnosis can also lead to discovery of other repair needs, you can begin to feel that you are too often paying for unnecessary repairs. When that feeling comes too often, it may be time to offer another auto service center your business.
3. Replaced parts aren’t saved for you when you ask.
A professional mechanic should have no concern over your request to save replaced parts. Because some mechanics may not be as truthful about replacing parts, and some may also use old parts for other customers, asking for your replaced parts will immediately have you recognized as an informed buyer.
4. The cost of labor does not match your research.
The Internet offers websites to find recommended auto repair labor hours. One such site is www.FreeAutoMechanic.com. If your mechanic’s labor repair charges consistently seem higher than industry standard, first ask your mechanic why. If not satisfied, it may be time to look for another professional to service your vehicles.
5. You feel that your business is not appreciated.
Competition in business demands good customer service. Even one experience of poor customer service suggests it’s time to shop around. With each first experience for auto repair services, you will know if you want to reward that shop with future business.
Sadly, there are automotive service providers who take advantage of customers, but most value their local reputation too much to do so. Ask friends to refer you to a mechanic they trust to service their vehicles. Service centers in business for years protect their reputation with honest, reasonable pricing and the high-quality customer service you deserve as a loyal customer.
610-356-1845
2109 S. Sproul Rd, Broomall
The longest family owned and operated business serving Marple Township residents since 1950 • Proudly Offering Exceptional Service at a Fair Price! • Tire Installation, Repair and Wheel Alignment • Brake Repair and Rotors • Oil Changes • Shocks, Struts and Suspension • PA State Inspection and PA Emission Testing • Towing Service Provided with Our Own Tow Truck • Propane Sales and Exchange • A/C Repair and Recharge
www.FritschsLibertyBroomall.com
